Education Sales Consultant (Mandarin & English)

Singapore

Company Description

Our client is a global education consulting company that provides personalized services to

assist students in gaining admission to prestigious universities, including Ivy League schools

in the U.S., Oxbridge in the U.K., and other top institutions worldwide. Founded in 2013, the

company offers a variety of services such as college admissions counseling, online tutoring,

essay review, financial aid guidance, and standardized test preparation.

Location: Singapore

Responsibilities:

• Achieving revenue targets
• Conducting consultations and customising programs for prospective clients
• Establishing, developing, and maintaining positive business and customer relationships
• Continuously improving sales techniques and industry knowledge
• Pitching and ideating new ways to connect with families
• Forging partnerships with associated businesses, non-profits, organizations, and more
• Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
• Engaging in outreach activities such as presenting at school talks, careers expos, and seminars
• Researching potential organizations and markets for lead generation/ partnerships
• Attending industry events where relevant and providing feedback and information on market trends

Requirements:

• Fluency in English and Mandarin
• Excellent previous sales track record
• Strong storytelling skills and experience in public speaking
• Experience with higher education or a deep understanding of the college application process
• Interest in working with families and students to connect them to the best program
• An interest in changing the world through education!
• Comfort with video chat and speaking over the phone
• Experience using Salesforce
• Understanding of the US/UK Undergrad application proces

My client is looking to hire a Personal Assistant on a temp contract of about 7 months (from mid Sep 2024 to Mar 2025) as maternity cover.

Responsibilities

• Primary administrative support to a group of professors.
• Secondary administrative support, covering for other PAs during their leave (if needed).
• Managing and coordinating calendars, scheduling meetings, and arranging appointments.
• Preparing and editing correspondence, communications, presentations, and other documents (if needed).
• Handling incoming and outgoing mail, emails, and phone calls.
• Organizing and maintaining files, records, and databases.
• Coordinating travel arrangements and itineraries.
• Assisting with event planning and execution.
• Ensuring confidentiality and security of sensitive information.
• Performing other administrative tasks as required.

Requirements

• Proven experience as a Personal Assistant or Administrative Assistant.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Attention to detail and problem-solving skills.
• Discretion and confidentiality.
• Familiarity with academic or higher education environments is a plus.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

Join our Best-In-Class Teaching Team in Nurturing Young Minds

Your Role as a Heguru Teacher

• Deliver brain development lessons to children (1-6 years old) using Heguru's niche teaching system and curriculum.
• Use a multisensory approach by integrating auditory, visual, and kinesthetic elements to make lessons fun and effective.
• Help children strengthen their brain functions and develop important cognitive abilities during formative learning years.

We Empower Teachers with Specialised Teaching Skills and Mentorship

• Dedicated instructor training and mentorship.
• Fully-sponsored overseas instructor courses in our Japan headquarters for professional development.

We Value and Care for our Teachers

• Attractive remuneration package (with annual performance bonus and high annual salary increment).
• Personal well-being benefits.
• We are dedicated to grooming our teachers for both personal and professional growth.
• Employee-focused, caring, and supportive work environment.
• Vibrant and fun working team.
• We care for your personal time and work-life balance:No overtime work.
  Enjoy special weekly flexible time-off benefit which includes ending work earlier/starting work later.
  

We are Looking for You!

• Passionate about teaching and nurturing young minds.
• Positive and cheerful vibes.
• Excellent communication skills.
• A degree or diploma in any discipline. Relevant experience is not required but will be an added bonus.
• 5-days work week. Able to work 3 weekdays and 2 weekends (Saturday and Sunday) per week. 8.30am to 6.15pm each day

Our Centres

• Our Tampines Hub
• SingPost Centre mall (directly at Paya Lebar MRT station)
• Waterway Point mall (directly at Punggol MRT station)
• Oasis Terraces mall (directly at Oasis LRT station)
• Serangoon NEX mall (directly at Serangoon LRT station)
• Pasir Ris mall (directly at Pasir Ris MRT station)

Work in one of our conveniently located centres.

You are based in one centre and do no have to travel/work in multiple centres.

We take great pride in our best-in-class teaching team.

Learn from the best, be part of the best!

Nurture young minds and be one of their first teachers in their lifelong learning journey.

Join us for an enriching and rewarding ride of a lifetime today!

Website:

www.HeguruEducation.com.sg

Instagram:

https://www.instagram.com/heguru_education_singapore

Facebook:

https://www.facebook.com/HeguruEducation

Responsibilities

· To coordinate with sales teams and course consultants on course information and enrolment matters

· To provide accurate course information, including funding terms and conditions to learners and corporate clients

· To ensure payments are collected

· To administer learner satisfaction surveys

· To maintain good working relationship with sales partners etc.

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Willing to work on weekends due to nature of operations

· Experionce in training or education industry is an added advantage

Officer/Senior Officer – Admissions and Continuing Education

Reporting to the Deputy Director of Admissions and Continuing Education, the individual in this role will be responsible for working with the Deputy Director to devise innovative marketing strategies, conducting thorough research, and collaborating with the team to execute the Pre Employment Training (PET) and Continuing Education and Training (CET) business plan. He/she must ensure the marketing efforts comply with the standards set by the Committee for Private Education (CPE) and work towards augmenting the number of applications.

Key responsibilities encompass:

• Providing detailed information to the public, including prospective applicants, parents, teachers, and companies, addressing program-related inquiries.
• Maintaining robust relationships with prospective students/adult learners, parents, teachers, and industry contacts is essential.
• Representing the institution at PET and CET-related events, organizing on-campus events, and attending fairs.
• Liaising with the Marketing Communications department on all communication materials and creatives.
• Overseeing the administration and utilization of the Training Partners Gateway portal, ensuring precise and up-to-date course listings and information.
• Stay informed about policy changes, new initiatives, and funding opportunities with SkillsFuture Singapore (SSG) are integral facets of this role.
• Prompt response to inquiries from prospective students and adult learners
• Monitoring and reporting application numbers for Admissions and Continuing Education.
• Auditing application files, creating individual student/adult learner folders, and processing admissions for incoming students/adult learners, ensuring compliance with institutional policies and data protection regulations.
• Any other duties assigned

Requirements:

• A degree in a relevant field from an accredited university.
• A minimum of 2 years of relevant working experience in admissions, continuing education for adult learning, or a related field is preferred.
• Effective organizational and project management skills would be essential to handle multiple tasks and deadlines.
• Familiarity with higher education policies, accreditation requirements, SkillsFuture initiatives and Training Partners Gateway portal.
• Strong time management abilities and must be attentive to detail
• Proficiency with Microsoft Office is a must.
• Excellent written and spoken communication skills to communicate effectively with various stakeholders.

Interested applicants can send an email to [email protected] with the subject line “Officer/Senior Officer – Admissions and Continuing Education".

We are looking to employ a training manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

To ensure success, training managers should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. Top candidates will be innovative, strong decision-makers and outstanding facilitators of learning and change.

Training Manager Responsibilities:

Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.

Develop individualized and group training programs that address specific business needs.

Develop training manuals that target tangible results.

Implement effective and purposeful training methods.

Effectively manage the training budget.

Evaluate organizational performance to ensure that training is meeting business needs and improving performance.

Assess employees’ skills, performance and productivity to identify areas of improvement.

Drive brand values and philosophy through all training and development activities.

Effectively communicate with team members, trainers and management.

Create a curriculum to facilitate strategic training based on the organizations goals.

Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.

Manage the technologies and technical personnel required to develop, manage and deliver training.

Keep abreast of training trends, developments and best practices.

Training Manager Requirements:

Bachelors degree in human resources or a related field (essential).

A minimum of 2 years experience in training and development management (essential).

Excellent written, verbal and interpersonal communication skills.

Superb track record in developing and executing successful training programs.

Critical thinker with innovative problem solving skills.

Highly computer literate with proficiency in MS Office and related business and communication tools.

Familiar with traditional and modern training processes.

Job Description:

Assess students’ skills to determine their needs and to develop teaching plans
Adapt lessons to meet the needs of students
Develop Individualized Education Programs (IEPs) for each student
Plan, organize, and assign activities that are specific to each student’s abilities
Teach and mentor students as a class, in small groups, and one-on-one
Implement IEPs, assess students’ performance, and track their progress
Update IEPs throughout the school year to reflect students’ progress and goals
Discuss student’s progress with parents, teachers, counselors, and administrators
Supervise and mentor teacher assistants who work with students with disabilities
Prepare and help students transition from grade to grade and after graduation
Minimum diploma in Early Childhood Intervention (Special Needs)
Passion to help children with special needs, to maximize their talents and potential
Teaching experience in EIPIC will be an advantage
Experience working with children with learning disabilities
Positive learning attitude and flexibility

Requirements:

Relevant certifcate and experience as a Special Education Teacher
Good knowledge of current special education topics and methodologies
Experience working with children with a wide range of disabilities
Ability to create IEPs
A patient, resourceful, and resilient personality
Excellent interpersonal and communication skills
Valid state special education certificate

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant is engaged for the development of cookery throughout the school, including the co-curriculum. He/She is responsible for maintaining the kitchen studio for use, as well as ensuring appropriate resources are ordered and also work alongside teachers who will be conducting Cooking lessons.

The role reports to Head of LifeSkills in Senior School.

Requirements:

• Minimum Diploma holder or equivalent
• Proven experience in Learning Support role
• Passionate about food and the science behind it
• Organised and adaptable as you will be working alongside teachers from Juniors and Seniors
• Excellent command of written and spoken English
• Sound Microsoft Office knowledge; proficient computer usage
• A positive approach to working with people
• Enthusiastic and mature individuals who enjoy working with students and teachers
• Pleasant personality with excellent interpersonal, organisational and communication skills
• Ability to work independently as well as a good team player with good initiative

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 8am am to 4pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Wednesday, 31 July 2024.

Interview will take place in August 2024. Only shortlisted applicants will be notified.

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Roles & Responsibilities

STARCHAMPS @ Toa Payoh is looking for a passionate Student Care Support Receptionist to join our Team!

Commencement: Aug 2024 onwards

Part time hourly rate

Timing: Mon (12 - 9 pm), Tues (12 - 8 pm), Fri (12 - 7 pm), Sat (9 am - 12 pm)

Responsibilities:

• Handle walk-ins, telephone and email enquiries
• Promote centre course and provide course consultation to prospective parents and students
• Coordinating and facilitating classes with material preparation
• Handle general administrative tasks pertaining to student and course registration matters
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework, spelling, extra worksheets and conduct enrichment lessons
• Support student care programme during planned physical activities
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees
• Take attendance and assign classrooms to teachers and students
• Manage class schedules and communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise
• Take photos/videos of classes for marketing collaterals and helping in creating advertising materials
• Daily clean up of classrooms and work area.
• Perform any ad hoc basis as assigned by manager

Requirements:

• Minimum GCE O' Level or any related educational level
• Minimum possess 1 year of relevant working experience in customer service or student care role would be advantageous
• Training would be provided for candidate
• Able to commit full duration of the contract (till Dec 2025)
• Must be responsible and committed
• Possess good working attitude and keen to learn
• Bilingual in English and Chinese will be advantageous (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees)
• Proficient in Microsoft Office
• Must love children and comfortable working around them

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

Position Overview:

The Specialist for Talent Acquisition Training is responsible developing and executing learning solutions that enable best-in-class customer experience and service delivery. This role will design training materials including storyboards, job aids, participant and instructor guides to deliver via classroom, e-learning, webinars and other distance and self-paced, or on-demand learning methods. This role will be a part of the Talent Acquisition Operations team and report to the Sr. Director of Talent Acquisition

Primary responsibilities:

· Design and delivery regional learning solutions curriculum and integrated calendar for delivering courses annually. Collaborate with subject matter experts and stakeholders to gather requirements and define learning objectives.

· Publish and update enterprise-wide talent acquisition standard work for the region to include communicating new changes and updates to process, policies, or technology and ensuring simple and accessible reference materials as it relates to talent acquisition for all necessary stakeholders.

· Create and deliver training programs for people leaders, Talent Acquisition associates, external vendors and RPO’s,

· Develop and deliver training around vendor systems and programs to include candidate travel, reimbursement, relocation, background checks, staffing agencies and new vendors.

· Execute the necessary processes to upload and publish relevant content to the Danaher Learning Management portal in Workday and/or Talent Acquisition communications hub.

Preferred Background and Skills:

· Bachelor’s degree or equivalent experience.

· 5+ years of relevant experience in adult learning.

· Ability to communicate and present effectively, both written and verbal.

· Drive for continuous improvement in line with Danaher’s values.

· Willingness to Improve training and facilitation skills by pursuing certification in DBS tools.

· Workday Recruiting Module expertise preferred.

Certifications (optional)

· Danaher Certified Training is a plus.

Language Skills

English fluency required. Additional language skills are beneficial.

Job Summary:

• Industry: Healthcare
• Working Location: Outram Park
• Employment type: 6-month contract

Job Responsibilities:

• Support the planning and running of education-related events/initiatives (e.g. Congress, Education Day, etc.)
• Coordinate with raising of IT applications for residents and visiting specialists
• Perform other duties assigned by the HOD and immediate supervisor

Job Requirements:

• Possess a Bachelor's degree
• At least 1 year of relevant experience in handling admin matters for events
• Possess good interpersonal and communication skills

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret that only shortlisted candidates will be notified.
Registration No: R23113834

Job Description

• Source applicants through online channels, social platforms and other professional networks.
• Carry out initial screening calls with candidates to assess suitability for the role.
• Work with HR/Ops Manager to coordinate candidate interviews.
• Coordinate learning activities and conduct staff onboarding.
• Manage a full spectrum of learning and development functions.
• Maintain the Company’s learning management system platform.
• Assist in organizing employee welfare and communications activities.

Essential Skills and Experience

• Diploma/Degree in any discipline, preferably in Human Resources or a business-related field.
• Minimum 1 year experience in recruitment and training administration.
• Excellent communication/interpersonal skills.
• Proficient in MS Office (PowerPoint, Word, Excel).
• Knowledge in WordPress and administration of learning management system platform is added advantage.
• Able to work independently and as a team player.
• Ability to work effectively in a dynamic working environment.

Only shortlisted candidates will be notified

My client, an education institution has a requirement to employ multiple staff to work on short-term assignments for the period from 08 Jul 2024 – 12 Aug 2024.

Responsibilities

• Assist in preparation of exam materials
• Assist in setting up and clearance of exam venues
• Participate in invigilation duties
• Assist in any other administrative matters

Requirements

• A level and/or above
• Have integrity
• Independent, organized and meticulous
• Able to work overtime if required

Interested candidates are invited to submit their MS Word formatted CV indicating the preference on the period of employment

• 08 July – 12 August 2024
• 15 July – 12 August 2024
• 22 July – 12 August 2024
• 29 July – 12 August 2024

• JonDavidson Pte Ltd • EA Lic-08C4705 • Reg No-R1440770 •

JOB DESCRIPTION

• Manage the end-to-end recruitment process, including job postings, candidate sourcing, screening, interviewing, and selection
• Develop job descriptions, job specifications, and recruitment strategies to attract qualified candidates for open positions
• Coordinate with hiring managers to identify staffing needs, conduct job interviews, and make hiring recommendations
• Provide training and support to managers and employees on performance management best practices, policies, and procedures
• Coordinate training and development initiatives, including orientation programs, skills development workshops, and leadership training
• Identify training needs and priorities based on organizational goals, employee feedback, and performance evaluations
• Ensure compliance with employment laws, regulations, and company policies, and keep abreast of changes and updates in HR-related legislation
• Prepare HR reports and analytics on key HR metrics, such as turnover rates, absenteeism, and employee satisfaction, to inform decision-making and strategy development
• Conduct career advisory workshops/seminars to help job seekers understand the job market better

JOB REQUIREMENTS

• Diploma in any related field
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficient in Microsoft office

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

· To understand each department’s daily processes

· Job rotation between various departments

· Participate in company events

· Compile analysis and make presentations

· Complete fieldwork and provide evaluation analysis of the company’s services

· Provide support as needed in the various departments

· Report on company progress

· Compile and evaluate performance reports

· Client servicing

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Develop and implement sales strategies and action plans to achieve sales targets and revenue goals
• Identify and pursue new business opportunities, markets, and customer segments to expand the company's customer base
• Conduct market research, competitor analysis, and customer profiling to identify key insights and opportunities for sales growth
• Generate leads through various channels, including cold calling, networking, referrals, digital marketing, and promotional activities
• Qualify leads, assess client needs, and present tailored solutions to prospects to drive conversion and sales closure
• Follow up on leads, inquiries, and sales opportunities in a timely and professional manner to move prospects through the sales pipeline
• Build and maintain strong relationships with clients, understanding their needs, preferences, and challenges
• Act as a trusted advisor to clients, providing product knowledge, industry insights, and personalized solutions to address their business requirements
• Collaborate with marketing teams to develop and execute marketing campaigns, promotions, and initiatives to generate brand awareness and drive lead generation
• Create compelling marketing collateral, including sales presentations, brochures, case studies, and product demos, to support sales efforts and engage prospects
• Track and analyze sales performance metrics, including sales pipeline, conversion rates, win/loss ratios, and revenue forecasts
• Prepare regular sales reports, dashboards, and presentations to communicate sales results, trends, and insights to management and stakeholders
• Use data-driven insights to identify areas for improvement, refine sales strategies, and optimize sales processes for greater efficiency and effectiveness

JOB REQUIREMENTS

• Minimum Diploma and above
• Good communication, presentation, and interpersonal skills, with the ability to articulate value propositions and build relationships with clients
• Ability to work independently, manage multiple projects, and thrive in a fast-paced, dynamic environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

· Assist in training sessions for the sales team

· Conduct market trend research

· Provide admin support for the sales team

· Communicate with clients

· Update client information and track interactions

· Assist in creating sales proposal and presentations

· Maintain organized documents

· Coordinate with other departments

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

· Perform market research

· Design and implement social media strategies aligned with business goals

· Monitor SEO and web traffic metrics

· Define social media KPIs

· Collaborate with other departments in order to make the campaign a success

· Develop brand awareness

· Initiate creative marketing campaigns

JOB REQUIREMENTS

· Minimum diploma or degree

· Experience in digital and social media marketing preferred

· Hardworking with high initiative and willing to take on new challenges

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Plan and execute corporate events, conferences, trade shows, product launches, and promotional activities from conception to completion
• Develop event concepts, themes, and agendas based on organizational objectives, target audience, and budget considerations
• Coordinate all aspects of event logistics, including venue selection, catering, audiovisual equipment, transportation, accommodations, and on-site staffing
• Collaborate with marketing and communications teams to develop promotional strategies and marketing materials to promote events and attract attendees
• Create event marketing collateral, including invitations, flyers, posters, email campaigns, and social media posts, to generate excitement and drive attendance
• Leverage digital marketing channels, such as social media, email marketing, and online advertising, to reach target audiences and increase event visibility
• Plan and organize networking activities, workshops, breakout sessions, and entertainment to enhance attendee engagement and satisfaction
• Develop event budgets, track expenses, and manage financial resources to ensure events are delivered within budgetary constraints
• Monitor and control costs, negotiate discounts, and identify cost-saving opportunities without compromising event quality or attendee experience
• Prepare post-event financial reports and analysis, documenting expenses, revenue, and return on investment (ROI) to assess event profitability and effectiveness

JOB REQUIREMENTS

• Diploma in any field
• Good project management skills, with the ability to plan, organize, and execute multiple events simultaneously while meeting deadlines and budget constraints
• Prior experience in the events industry will be an advantage
• 1-to-1 mentorship will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Participate in a structured rotational program, completing assignments in different departments such as operations, finance, marketing, human resources, and strategic planning
• Gain exposure to various aspects of business operations, processes, and functions, learning about different roles, responsibilities, and challenges within the organization
• Work on cross-functional projects and initiatives, collaborating with team members from different departments to solve problems, drive innovation, and achieve business objectives
• Compile analysis and make presentations
• Attend training sessions, workshops, and seminars to develop skills and knowledge in areas such as leadership, project management, communication, and business acumen
• Receive mentorship and guidance from senior managers and executives, who will provide support, feedback, and advice to help you navigate your career path and achieve your professional goals
• Contribute to strategic planning activities, including market research, competitive analysis, and SWOT analysis, to identify growth opportunities, market trends, and business risks
• Analyze data, trends, and performance metrics to evaluate the effectiveness of business strategies and recommend adjustments or refinements as needed

JOB REQUIREMENTS

• Minimum Diploma and above
• High level of initiative, motivation, and drive to succeed, with a passion for learning and professional development
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Address customer inquiries, requests, and complaints in a timely and professional manner, providing product information, pricing details, and order status updates as needed
• Collaborate with sales representatives, logistics, and other internal teams to resolve customer issues
• Build and maintain positive relationships with customers, serving as the main point of contact for sales-related inquiries and support
• Proactively engage with customers to understand their needs, preferences, and concerns, and identify opportunities to upsell or cross-sell products or services
• Follow up with customers after sales transactions to ensure satisfaction, gather feedback, and address any additional needs or concerns
• Assist sales representatives with administrative tasks, such as preparing sales quotations, proposals, contracts, and presentations for client meetings
• Generate sales reports, performance metrics, and forecasts to track progress, analyze trends, and identify areas for improvement
• Propose and implement solutions, tools, and initiatives to streamline processes, enhance service quality, and improve customer satisfaction
• Stay informed about industry trends, market developments, and competitor activities to make recommendations for business growth and differentiation

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Develop comprehensive marketing plans and strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition or retention
• Plan, coordinate, and execute marketing campaigns across multiple channels, including digital marketing, social media, email marketing, events, and traditional advertising
• Create engaging and persuasive marketing content, including website copy, blog posts, social media posts, email newsletters, advertisements, and promotional materials
• Manage digital marketing initiatives, including website optimization, search engine optimization (SEO), search engine marketing (SEM), and online advertising campaigns (PPC)
• Monitor social media trends, conversations, and analytics to identify opportunities for content creation, engagement, and community building
• Conduct market research and competitive analysis to identify market trends, customer needs, and competitive landscape
• Analyze marketing data, metrics, and performance indicators to evaluate the effectiveness of marketing campaigns and initiatives
• Develop and implement lead generation strategies and tactics to attract and convert prospects into customers or clients
• Manage marketing automation platforms, email marketing campaigns, and lead nurturing processes to drive conversions and customer retention

JOB REQUIREMENTS

• Minimum Diploma and above
• Good analytical skills, with the ability to analyze data, interpret insights, and make data-driven decisions
• Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

EXECUTIVE, TRAINING & DEVELOPMENT

Responsibilities:

• Support the scheduling and coordination of training sessions, events and enrolment applications
• Process and track enrolments, attendance and certification
• Support the preparation of training materials and related resources
• Generate and tabulate learner evaluation results
• Prepare reports for analysis and audit
• Handle phone, email and walk-in enquiries
• Support the managing and filing of grant disbursements where applicable
• Other duties and projects as assigned

Requirements:

• GCE ‘A’ Levels or Diploma
• Highly proficient with Microsoft Office applications
• IT-savvy and familiar with digital learning solutions
• Service-oriented, with good coordination and communication skills with internal and external stakeholders (trainers and course participants) for course-related matters
• Organised and meticulous in ensuring accuracy of learner database and possess excellent time management skills
• Able to anticipate problems and provide possible solutions
• Eager to learn and excellent team player
• Experience in course administration or training management is preferred
• Candidate with ACTA or ACLP qualification would be an added advantage

We will offer a competitive remuneration package commensurate with relevant experience and qualifications to the successful candidates.

Other Benefits & Perks

• 2 days of wellness leave
• Birthday leave and Dining voucher $100
• Medical, Dental and Insurance benefits
• Career progression and Training /Development opportunities

Please state your current or last drawn salary, expected salary and availability in your CV. We regret that only shortlisted candidates will be notified.

Job Overview

Supporting Getinge Academy in coordinating, and administrating training related activities in the South Asia Pacific region. This includes tasks supporting content management as well as training delivery.

Duties & Responsibilities

Coordination and administration of content management

• Learning Management System (LMS) administration, including uploading of master files and creation of courses and certification curricula
• Administration and set-up of learning parth in LMS and Learning Transfer System (Promote)
• Coordination of the localization of content (inc. adaptations, translation and approvals)
• Document management and uploading of updated master files

Coordination and administration of training delivery

• Collaborate with regional stakeholders (Sales, Service, HR, QRC, Finance, etc...) for training related matters
• Class administration in Learning Management System (LMS)
• Administrate access requests from external users in MyProfile
• Coordination of trainers, participants, facilities, equipment and other resources
• Coordination of site administration (classroom delivery), i.e. securing practical arrangements in collaboration with local support (material preparation, participant logistics, catering, etc...)
• Monitor training related pre- and post- work
• Collection, consolidation and sharing of participants and facilitator feedback
• Continuously follow up up on certification and recertification activities for customer facing staff to ensure compliance
• Support audits by retrieving training data upon request

Support development & users in Learning Management System (LMS)

• First line LMS support for learners, trainers, managers and various Academy roles
• Act as LMS trainer for the various roles when required
• Manage requests from External Partners for LMS access
• Take part in development & testing of new functionatliy in LMS

Requirements:

• Previous experience from training operations or administrations
• Proven coordination and project management skills
• Experience & skills in contemporary learning management systems is meriting
• Academic diploma (education, administration or similar)
• Persistent, structured and organized
• Solution-oriented with the ability to proactively resolve issues
• Excellent communication skills
• Fluent in English and other language/s spoken in region covered
• Intercultural skills and capacity to work in a cross-functional global team