Job Description

• Plan, schedule and coordinate training with stakeholders, trainers and trainees
• Preparation, facilitating, coordination and conducting of various company training programs
• Work with internal and external partners to design and develop training programmes
• Support performance management and appraisal
• Any other ad-hoc projects/tasks delegated

Requirement

• Possess Diploma/ Degree in HRM, Business Studies or related discipline
• Prefer experience in training and payroll capacity
• ACTA qualifications or other training certifications would be advantageous
• Experience in Logistics/Forwarding would be an added advantage
• Possess sound knowledge of employment act and statutory guideline
• Excellent communication and interpersonal skills to engage employees and external parties at various levels

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Position: Sales Engineer

• Working Day: Monday – Friday (8.30am – 5.30pm)
• Working Location: Woodlands
• Salary: $2300 - $3,000 + Mobile Claim + Transport Allowance (Cab-charge Card)

Requirements:

• Possessed Diploma in Engineering or any equivalent qualification
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Willingness to travel oversea as required
• Training Provided

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about empowering others through learning and development? Join us as a Training Executive, where you’ll design impactful programs, deliver engaging training sessions, and drive professional growth across the organization.

• Collaborate with stakeholders to identify training needs and skill gaps, aligning programs with business objectives
• Design and develop comprehensive training materials, including manuals, presentations, e-learning modules, and assessments
• Conduct engaging in-person and virtual training sessions for employees, ensuring knowledge transfer and skill-building
• Facilitate onboarding programs to help new hires integrate seamlessly into the organization
• Assess training effectiveness through surveys, tests, and performance metrics, using insights to improve future sessions
• Plan, coordinate, and manage the company’s training calendar to ensure timely delivery of programs
• Oversee training budgets and collaborate with external training providers or consultants as needed
• Keep abreast of industry trends, learning technologies, and best practices to ensure training programs remain innovative and relevant

Why Join Us?

• Be a key player in fostering a culture of continuous learning and development
• Enjoy a collaborative and supportive work environment where your contributions matter
• Competitive salary and benefits, with opportunities for professional growth
• Work on diverse training initiatives that make a tangible impact on employees and the organization

REQUIREMENTS

• Minimum Diploma and above
• Excellent presentation, facilitation, and communication skills
• Ability to design and develop training materials that cater to diverse learning styles
• Strong organizational and project management skills
• A proactive, team-oriented mindset with a passion for developing others

Empower growth, inspire learning, and help us build a skilled and capable workforce. Apply today to be part of our exciting journey!

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities

• Primary role - Play videos and music on laptop during events (weddings/corporate/games)
• Secondary role - Able to take photos + videos and create reels will be an added advantage
• Set up and pack up audio equipment before and after event
• Assist events organiser or host in ad-hoc duties
• Transport will be provided if event ends late

Requirements:

• Preferably someone with prior audio-visual/sound experience. If not, training will be provided
• Social media experience will be an added advantage
• Able to commit on weekends and weekdays (occasional weekdays only, mostly in the evenings)
• Looking for someone who can commit on a long term part time basis

Job Description

• Industry/ Organization Type: Heavy Machinery & Equipment
• Position Title: Mechanic (Crane/ Hooklift)
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus + 14 Days AL
• Duration: Permanent Role

Key Responsibilities

• Perform routine, emergency and preventative maintenance of crane truck.
• Troubleshoot crane problems to include brake, electrical and hydraulic systems, detect imperfections, potential problems, safety issues and/or malfunctions.
• Reassemble cranes and make all necessary adjustments for effective and safe operation.
• Interpret manufacturer's technical manuals to perform the necessary maintenance and repairs needed.
• Replace broken or defective parts from stock parts and/or order replacement parts for major repairs.
• Maintain an organized and neat work area.
• Cleaning of equipment and other areas as required.

APPLY NOW!!!

• Possession of electrical/ hydraulic knowledge is an added advantage.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Salary Range: $2600 - $2800 + OT + AWS

• Performance Bonus and Attendance Bonus provided

• Working days & hours: 9:00AM – 6:00PM (Monday – Friday)

• Working Location at Ang Mo Kio

• Excellent Welfare & Benefits

• Well Established Network Provider Company

• Aircon Environment

Job Scope

• Responsible for dealing with problems in the delivery process, proactively reporting and timely obtaining solutions in case of problems that cannot be solved independently to ensure the timely flow of orders.
• Responsible for completing all kinds of orders in and out of the warehouse and delivery work on time.
• Responsible for following up the progress of maintenance orders, sorting out and filing and handing over documents, and organizing inventory counting.
• Responsible for the daily work system optimization requirements, solve abnormal problems, optimize work efficiency.

Requirement

• GCE O Level and above
• Training will be provided for candidate without experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Prepare documentations for Engineers including delivery orders, testing & commissioning, safety documents, etc.
• Support projects including monitoring follow up/outstanding list, liaising with vendors/user on schedule, consolidating meeting minutes, etc.
• Prepare weekly reports, monthly project management report, customer reports
• Collating subcontractors workers information quarterly in accordance with PDPA standard used by Project team for site document submission
• Attend to customers’ enquiry and feedback and channel to relevant Project Manager/Engineer.
• Provide office administrative and secretarial support to Project team including booking of meeting room, etc.
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Office Administration or relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Location: Lor 23 Geylang [Near Aljunied MRT]
• Working Days: 5.5 days (included weekends, depends schedule)
• Working hours : 10:00am-7:00pm
• Salary : SGD 2,800- SGD 4,200 + Commission (Attractive commission scheme)

Job Scope

• Performing indoor and outdoor sales including showroom duties.
• Self-motivated to hunt for new sales opportunities.
• Following up with customers/leads to build and maintain a good relationship such as -Interior Designers & Architects.
• Preparation of sales quotation, proposal and all sales related documentations, duties, and administrative procedures.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Job Description

• Industry/ Organization Type: Heavy Machinery & Equipment
• Position Title: Mechanic (Crane/ Hooklift)
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus + 14 Days AL
• Duration: Permanent Role

Key Responsibilities

• Perform routine, emergency and preventative maintenance of crane truck.
• Troubleshoot crane problems to include brake, electrical and hydraulic systems, detect imperfections, potential problems, safety issues and/or malfunctions.
• Reassemble cranes and make all necessary adjustments for effective and safe operation.
• Interpret manufacturer's technical manuals to perform the necessary maintenance and repairs needed.
• Replace broken or defective parts from stock parts and/or order replacement parts for major repairs.
• Maintain an organized and neat work area.
• Cleaning of equipment and other areas as required.

APPLY NOW!!!

• Possession of electrical/ hydraulic knowledge is an added advantage.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Junior Marine Surveyor

• Location: Office at PSA Keppel
• Working Location: Islandwide [On ship]
• Working Days: 5 Day A Week
• Working hours : 0830 hrs to 1730 hrs [Prepared to work irregular hour due to ship schedule/Public Holiday]
• Salary : Basic S$ 2,300 excluding OT pay
• (Peak period OT 20 hours+) + Allowance depends after probation

Job Scope

• To attend / carry out various types of survey on board ship and sites on cargo, cargo measuring equipment and marine related activities.
• To perform marine survey onboard vessels and cargo inspection on sites in order to assess and report on their condition for insurance claim.
• To verify the equipment onboard vessel to ensure compliance with various standards or specifications.

Job Requirement

• Nitec/ITE related in marine or Diploma in Nautical, Maritime Studies, Marine Engineering or Marine related from a local polytechnic/private institution.
• Experience onboard vessel will be an advantage.
• Prepare to work at irregular hours including Public Holidays due to ship schedule.
• Opportunity to travel overseas upon satisfactorily performance and skill.
• Successful candidate will be on six months' probation.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Based in the privacy and data protection team, the incumbent will develop comprehensive SCORM-based training materials that address the organization's operational needs.

Responsibilities:

• Conduct thorough needs assessments to identify gaps in knowledge and skills within the organization.
• Design and develop detailed curriculum plans that align with organizational goals.
• Develop a variety of training materials including, but not limited to eLearning modules, training guides, interactive workbooks and manuals, video tutorials, etc.
• Utilize multimedia elements (graphics, audio, video) to enhance learning experiences.
• Apply instructional design theories and models to create structured and engaging training programs.
• Develop storyboards and scripts for multimedia content.
• Create assessment tools to measure the effectiveness of training programs.
• Analyze training outcomes and provide recommendations for improvement.
• Assist in the implementation and management of learning management systems (LMS).
• Liaise with vendors to oversee their deliverables whenever there's a need to augment the development of contents.
• Stay updated with the latest trends and technologies in instructional design and training.
• Maintain clear and consistent communication with project stakeholders.
• Document processes and maintain records of training development and implementation.

Requirements:

• Degree in Education, Business Administration, or a related field with 5 years of relevant experience.
• Proven experience in instructional design and curriculum development.
• Ability to navigate learning management systems.
• Proficiency in course development software (e.g., Articulate, Storyline360, Adobe Captivate, Toonly) is a plus.
• Clear and effective curriculum-planning skills.
• Basic understanding of HTML and Flash.
• Strong project management and critical-thinking skills
• Concrete verbal and written communication skills

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Training Operations personnel

Location:

Current: Woodleigh

Mar 2025 onwards: Bedok

Salary: up to $2,800 + completion bonus

Work hours: Monday – Friday 8am – 5.30pm

(Ad-hoc class support on Saturday and weekday evening – under overtime claims)

Your new role

• Assist customers on course enquiries and registrations

• Follow up on billing and payment

• Logistic preparation for class (attendance, exam administration & etc)

• Daily course support and exam administration

• Update attendance and assessment result

• Course Evaluation Download

• Ordering of stationery, certificate, safety card, water drums & etc

• Ad-hoc class support for Saturday and weekday evening lessons

• Any other tasks assigned

What you'll need to succeed

• Diploma in relevant Business discipline from any of the recognised Polytechnics in Singapore

• Possess at least 1 – 2 years of relevant experience

• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)

• Excellent customer facing skills together with strong communication

• Good analytical and problem-solving skills

• Ability to work independently

• Knowledge of training operations work would be an advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• MNC Company
• Salary $2500 - $3000 + Allowances + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Install and configure security equipment, including CCTV cameras, access control systems, and alarm systems
• Perform routine maintenance to ensure optimal functioning of security systems
• To supervise and control sub-contractors’ work quality for maintenance work
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Nitec in Electronics and/or Electrical Engineering or relevant field
• Possess Class 3 Driving License will be an added advantage
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $ 2700 to $ 3500 + AWS + VB
• No Experience Welcome – Training will be provided
• Working Location: Tuas, Singapore (Company Transport Provided)
• Normal Working Hours (Monday - Friday)

Job Responsibilities:

• Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out incoming process inspection
• Authorise the rejection of parts if found unsatisfactory
• Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers
• Perform factory routine test and check of switchboards completed in the workshop
• Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints
• Maintain good housekeeping in the QA department
• Observe and adhere to safety rules during the performance of every task
• Initiate, recommend, or provide solutions to problem detected
• Control further processing and delivery of non-Conforming products until the deficiency has been corrected
• Follow the procedures of Quality Management System for effective implementation and control
• Carry out other responsibilities as and when assigned by the superiors

Requirements:

• Diploma in Electrical Engineering or equivalent
• Training will be provided for candidate without / with less experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Salary UP$1750
• Working days & hours: 8am – 5pm (Monday – Friday), 8am – 12am (Saturday)
• Location: Various location in Singapore
• Well Established Landscape Company

Job Scope

• Watering of plants and removal of weeds or unwanted plants.
• Pruning of low shrubs.
• Forking soil.
• Clearing dry leaves
• Propagation of plants.

Requirement

• No experience required; Training provided.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• Assisting Store Supervisor
• Involve in daily receiving, sorting, issuing of goods
• Picking and packing of outgoing goods/shipment
• Liaison with packer & transporter
• Update inventory system & maintain of store documentation
• Stocktaking activities
• Housekeeping of warehouse
• Other ad-hoc duties as assigned from time to time

Job Requirements:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec or equivalent
• Candidate without or with lesser experience are welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Property Officer Admin

• Monday- Friday 9am-6pm
• Salary : $2500-$3200
• Location :Mountbatten Square

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Requirements:

• Minimum Diploma level
• Training provided

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Info:

• AWS + VB + (OT if any: $10/ hour)
• Monday – Friday; 9 am to 6 pm & Saturday 9 am – 1 pm (alternate after probation)
• Teban Garden

Key Responsibilities:

• Perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc

Build, establish, maintain and improve relationships with customers

• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis

• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management

• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory

• Must be able to carry physical workload in warehouse

• Any other assigned duties in the warehouse as instructed by the warehouse manager

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

• Monday- Friday 9am-6pm
• Salary : $2500-$3200
• Location : Mountbatten Square

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Requirements:

• Minimum Diploma level
• Relevant cert can apply ( Training provided)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Night Baker

• 5 days rostered work week [ 8pm to 530am ]
• Location: Buroh Lane [ Shuttle service from Lakeside MRT ]
• Salary: up to $2600

Requirements:

• Process at least Certificate in Baking Skills or its equivalent
• Training Provided

Job Scope:

• Daily production of bakery bread products in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: Alexandra Road
• MUST Able to commit for shift duties
• Full time position
• 6 days work week (includes weekend)

3 rotating shifts

• Morning shift: 7am to 3pm
• Afternoon shift: 3pm to 11pm
• Night shift: 11pm to 7am

Job Duties:

• Serve petrol to customers at a filling station
• Clean the windscreen
• No experience required
• Training provided

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)