The Manager is a leadership position overseeing the activities of a specified Work-study Degree Programme (WSDeg Prog) where the incumbent contributes both as an individual contributor and to oversee a small team.

The team is responsible to ensure that internship opportunities are aligned to NTU’s learning outcome; and students can benefit from the learning experience to become more job ready.

Responsibilities

Programme and Facilitation Management (OJT)

• Design, develop and provide WSDeg Prog within respective responsible school programme area in collaboration with the relevant stakeholders; and in accordance to NTU curriculum development guidelines.
• Facilitate between industry partners and NTU faculties to constantly review the WSDeg Prog curriculum (incl related academic curriculum).
• Responsible for all aspects of WSDeg Prog according to assigned college and/or schools.
• Manage end-to-end WSDeg Prog processes up to completion of the essential assessment process.
• Collaborate with OJT employers to develop required On-the-Job Training (OJT) Training Plan in respect to the OJT designated job roles; and to facilitate its application to respective student.
• Provide consultation and coaching support to students who need help in overcome OJT challenges and to facilitate remedial actions with relevant stakeholders with concurrence.

Business Development & Stakeholders Management

• Develop and make plans to look for new OJT opportunities from current and new employers to recruit NTU students.
• Engage current and potential employers (and any relevant stakeholders) to garner relevant OJT opportunities.
• Collaborate with Team Lead to plan and develop suitable WSDeg Prog initiatives with respective schools to reinforce workplace experiential learning; and help in organizing the team to realize the agreed plan.

• Bachelor’s degree in any field from a recognized University.
• At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
• Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education.
• Familiar with adult learning pedagogy and practices of OJT.
• Able to provide career coaching support and consultation to students on their career goals, career aspiration, career development, career preparation and job search etc.
• Have some knowledge of industrial sectoral employment landscape and SkillsFuture Skills Framework.
• Candidate with qualifications in Career Facilitation Programme (CFP) and/or WSQ Advanced Certificate in Learning & Facilitation (ACLP) will have added advantages.
• A proficient written and oral communicator.
• Have an eye for detail.

Job Description

• Proactive, diligent, attention to details and take ownership on assigned tasks.

• Experience in creating training documents - understand the art of converting functional / technical knowledge to layman terms in a clear concise manner that is intuitive to training participants.

• Experience in conducting training sessions - great communications skills, exude confidence while providing clarifications.

Job Summary

The Administrative Assistant in the Academic Department provides comprehensive administrative support to faculty, staff, and students within the department. This role involves managing office operations, coordinating departmental activities, and ensuring efficient communication within the academic community.

Responsibilities

Office Management

• Maintain and organize departmental files, records, and documentation.
• Manage departmental calendars, schedule appointments, and coordinate meetings.
• Order and maintain office supplies, equipment, and ensure a well-organized workspace.

Communication

• Serve as the primary point of contact for the department, handling inquiries and providing information to students, faculty, and external parties.
• Distribute departmental announcements, emails, and other communication to relevant stakeholders.
• Assist in drafting, proofreading, and formatting departmental correspondence and documents.

Student Support

• Assist students with inquiries related to academic programs, course schedules, and departmental policies.
• Manage student records, including enrollment, grades, and course evaluations.
• Collaborate with academic advisors to provide support to students as needed.

Faculty Support

• Provide administrative support to faculty members, including assistance with scheduling
• Coordinate faculty meetings and assist with documentation as required.

Data Management

• Maintain accurate and up-to-date departmental databases, including student and faculty information.
• Generate reports and compile data as needed for departmental assessments.

Qualifications

• High school diploma or equivalent
• Proven experience as an administrative assistant or in a similar role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to handle confidential information with discretion.

Responsibilities:

Leave Administration – Manage end-to-end leave processes including monitoring of the email inbox, supporting queries in leave management and entitlement policies, computing the leave balance for HR BP and Payroll team, maintaining the internal communications on leave administration, preparing leave accrual reports for Finance and other reports for management reporting.

Training Administration – Manage end-to-end training administration processes including monitoring of the email inbox, maintaining the course catalogue, tracking attendances and feedbacks, event management, sending email reminders to employees who have yet to complete their required training hours, preparing of training reports, agreements, and SOWs.

Audit – Maintain a secured archival to support annual and ad-hoc audit exercises.

Government Paid Claims – Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave. Monitor and report the status of the claims. Interact and follow-up with employees on claims matters including outstanding documents.

Requirements:

Minimum ‘A’ Levels or Diploma

Minimum 3 years working experience in leave and training (and grants) administration, payroll processing

experience, preferably with knowledge of SuccessFactors systems.

Proficient in Microsoft Excel, minimally Intermediate level

Special Knowledge or Skills:

Individuals with customer-facing experience will be preferred

Excellent communication and interpersonal skills

Strong analytical skills

Meticulous and have a keen eye for details with an inquiring mind.

Able to work in a dynamic and fast-paced environment

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544