It’s an exciting time for Write Edge as we enter our next phase of expansion. For us to continue delivering the best customer experience for our students and parents, we are looking for driven and resourceful individuals with warm personalities to join us as Centre Managers / Full Time Customer Support Specialist.

As part of our Customer Support team, you can expect to receive hands-on experience with mentorship in a fast-growing SME.

You can expect to:

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective students
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Proactively build, maintain and enhance relationships with students and parents
• Provide support to the Teaching Team (Deployment, Timetabling, Relief Teaching)
• Perform a variety of administrative duties in support of the day-to-day operations, including preparation of invoices
• Ensure the safety and appropriate behaviour of students at the centre

You should be:

• Proficient in Google Docs, Sheets, Microsoft Office and technology in general
• Able to multi-task, and adapt to a fast-paced and changing work environment
• A great problem-solver with quick reactions and is meticulous with details
• Have a great interpersonal skills with verbal and written English proficiency
• An accountable and responsible team-player
• Able to portray oneself as an extension of the company - an English and Writing specialist through one’s attire and speech professionally

Additionally, to be a Centre Manager, you should also:

• Have at least 1- 2 years of relevant working experience
• Exhibit leadership qualities
• Have some project management experience, will be an advantage

Location(s): Across Branches
Please see the list of locations at https://www.write-edge.com/locate-us/

Work Hours:

4 weekdays and 1 weekend / 2 weekdays and 2 weekend

Weekdays: 1pm - 10pm

Weekend: 830am - 630pm

Working days will be fixed, assigned at the point of offer based on candidates' experience and company needs.

Read more about how it is like to work at Write Edge here: https://tinyurl.com/WEglassdoor

Responsibilities

1. Provide and coordinate nursing care to patients who participate in research studies

2. Enforce standards of care and professional codes of conduct.

3. Ensure safety and well-being of study subjects, and all clinical trial data are reliable

4. Recognise emergency situations and assist in treatment procedures

5. Prepare research metrics and reports for submission

6. Perform intensive monitoring of research subjects in early phase clinical trials

Job requirements

1. Diploma / Bachelor’s Degree in Nursing

2. Registered nursing qualification and registered with Singapore Nursing Board (SNB) with valid BCLS certificate

3. At least 2 years' clinical nursing experience

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: PSA

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)