Job Summary: We are seeking a skilled and experienced M365 Engineer to join our team. The ideal candidate will be responsible for setting up, configuring, managing, and operating our M365 tenant and workloads. This role requires a deep understanding of Microsoft 365 services.
Key Responsibilities:
Setup and Configuration:
· Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.
· Implement security and compliance policies to ensure data classification and compliance.
· Conduct Proof of Concept (POC), new product evaluations and fitment.
· Configure and manage user accounts, licenses, and permissions.
Management and Operation:
· Monitor and maintain the health and performance of M365 services.
· Troubleshoot and resolve issues related to M365 services and applications.
· Perform regular updates and maintenance to ensure optimal performance and security.
Collaboration and Support:
· Work closely with other IT teams to integrate M365 services with existing systems and applications.
· Provide technical support and guidance to end-users and other IT staff.
· Conduct training sessions and create documentation to help users effectively utilize M365 services.
Continuous Improvement:
· Stay up-to-date with the latest M365 features, updates, and best practices.
· Identify opportunities for process improvements and automation to enhance efficiency and productivity.
· Participate in the planning and lead execution of M365-related projects and initiatives.
Required Skills and Qualifications:
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· Microsoft 365 Certified: Enterprise Administrator Expert or other relevant certifications.
· Proven experience in setting up, configuring, managing, and operating M365 tenant and workloads.
· Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.
· Experience with PowerShell scripting for automation and management tasks.
· Experience with hybrid M365 environments and integration with on-premises systems.
· Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).
· Knowledge of Azure Active Directory and related identity management solutions.
· Excellent problem-solving and troubleshooting skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
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