Responsibilities:

• Drive e-commerce growth by developing onsite sales and engagement campaigns
• Provide analysis & performance reports including daily, weekly, and monthly, reporting of KPIs and recommending changes to improve performance as to achieve results.
• Drive digital planning, adaptive marketing and agile practices that best engages the consumers.
• Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces (Lazada, Amazon) and 3rd-party retailer sites.
• Create and execute digital marketing campaigns to increase site sales performance
• Optimized UX/UI to improve user experience and increase sales conversion.
• Explore new e-commerce features to capture the latest and newest trend of consumer behavior.
• Work with external and internal stakeholders to develop and execute optimization for product and brand content.
• Define and develop KPI framework to measure and track KPIs and ensure growth effectiveness.
• Evaluate e-commerce campaign and spend effectiveness to ensure positive ROI and recommend data driven learnings for future campaigns
• Manage the e-commerce team and being responsible for the day-to-day operations aspects of the e-commerce platform including but not limited to user experience, order fulfilment, customer service and content creation.
• Review the e-commerce team resources for skills training, career advancement and recruitment.
• Manage off-shore Customer Care / e-commerce support officer who oversee responding to customer inquiries on live-chat and emails.

Requirements:

• Possess degree in Business Administration or equivalent.
• At least 5 years of proven experience in related field, of which 2 years is of managerial capacity.
• Prior experience in digital marketing strategy.
• Proficient in SEO, Woocommerce, Shopify, Wordpress.
• Solid knowledge of web analytics tools like Google Analytics.
• Ability to handle a small team.
• Self-driven and motivated.

Receptionist

Job Description

We are looking for a receptionist to be responsible for being the face of the office - greeting clients and visitors and general admin duty. You will be in charge of contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

The candidate will need the following: flexibility is essential, as well as a willingness to assist with tasks, help solve unforeseen problems, answer queries etc. Good communication is an essential attribute as we will supporting an office of various nationalities.

General Duties:

Reception:

• Meet and greet visitors and notify appropriate staff of their arrival
• Answering / transferring incoming calls, helping with enquiries
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying and shredding

Admin:

• Post - sort and distribute mail to employees; process daily outgoing mail
• Facilities Management
• Take care of incoming and outgoing courier packages and other deliveries
• Order/manage pantry supplies
• Working together with the office cleaners to keep office and meeting rooms tidy
• Organize stationery orders and maintain stationery stock levels
• Assist with ad hoc tasks as required (i.e. buying lunch, running errands)

Qualifications:

Knowledge And Experience:

• Previous experience as an office receptionist is preferred

Qualification And Skills:

• English language proficiency
• Demonstrated ability to use initiative
• Ability to multi-task
• Ability to work well independently as well as being a team player!
• Eye for detail

• Reports to Construction Manager
• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement
• Visit project sites, arrange and conduct QAQC inspections
• Lead project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Ensure that all project quality records and quality audit plans are maintained.
• Prepare QA/QC Plan, inspection & test plans/check list for site activities Review inspection and testing reports
• Issue NCRs, propose corrective action in a timely and effective manner
• Oversee delivery inspection of project materials
• Review, approve and maintain QAQC related documentation
• Other duties as assigned and able to work with minimum supervision

Job Requirements:

• Diploma/Degree in Architectural or Civil / Structural Engineering
• At least 10 years of relevant site project experience in QA/QC roles for construction projects
• Familiar with Singapore Codes and Practices
• Experience with CONQUAS
• Experience with Constructability Score
• Experience with Green Mark Certification
• Able to liaise with workers/Clients, Consultant, Main Con colleagues, subcon and suppliers on QA/QC works and protocols at site
• Location : Punggol (Near MRT)
• Project : Sports Centre

• Supervise, organize and plan activities to ensure smooth fabrication and construction of structures within the stipulated schedule
• Prepare and plan project progress reports ahead of activities to be completed
• Redline markup drawings to be done progressively and update engineering
• Review technical drawings and advise engineering of any discrepancies before commencing any fabrication works
• Perform MTO and update progressively to ensure proper control of material procurement and usage
• Ensure that manpower is effectively deployed to deliver the products timely
• Follow up on all fabrication and installation job fit up, welding and inspection
• Understand and ensure compliance in project requirement and scope of work
• Manage and ensure subcontractor performance in line with provided schedule
• Resolve any technical problems or issues faced at the work site
• Attend the daily tool box meeting and convey instructions clearly

Key Roles and Responsibilities

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possess own vehicle
• Singapore Citizens are preferred
• Location is at Shan Road
• 5.5 work day

Green Star Engineering Pte Ltd looking for an Energetic Managing Director for the Organisation's upcoming projects.

• Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems
• Act as the public speaker and public relations representative of the company in ways that strengthen its profile
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth

Requirements and skills

• Proven experience as Managing Director or other managerial position
• Demonstrable experience in developing strategic and business plans
• Thorough knowledge of market changes and forces that influence the company
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities
• Diploma holders are also welcome

JOB DESCRIPTION

• Ensure compliance of operations with Workplace Safety and Health/Environmental Control regulations and statutory requirements
• Assist site management on safety and health related matters
• Follow up with the committee site walk inspection findings for WSH Officer to close up the report
• Assist in incident / workplace investigations and corrective action recommendations
• Responsible for daily checklists are properly documented
• Carry out daily toolbox meeting.
• Coordination with relevant site in-charge on improving the worksite safety and cleanliness.
• Ensure supervisors and workers are following safe work procedures compliance.
• Conduct site safety inspection to ensure compliance with Workplace Safety and health Act and regulations
• Assist to organize monthly Safety Committee meetings and put up safety reports, including safety issues
• Ensure that all safety and health documentations are maintained and readily available upon request
• Supervise all workers in providing safety measures and procedures in accordance with MOM Regulations
• Prepare, review and revise of method statement and risk assessment as and when required
• Any other ad-hoc duties assigned by superior from time to time
• Preferably with Semicon experience

Requirements

· WSQ: Advanced Certificate in WSH (Level B) or equivalent as required under

WSH regulations

· Managing Work-At-Height Course or equivalent (Work at Height for Assessor)

· Occupational First Aid

· BizSAFE Level 2: Risk Management

· Processes other safety certificates is an additional advantage

· Raise Sales Invoices, record receipts

· Processing electronic payments and remittance, ensuring accurate and efficient transaction handling.

· Ensure accurate data entry into accounting systems and maintain up-to-date financial records.

· Process vendor payments and staff claims.

· Perform bank reconciliation

· Maintain a full set of accounts, including the preparation of monthly financial reports for management.

· Manage the daily settlement of transactions, ensuring timely and accurate reconciliations of accounts.

· Prepare and submit quarterly GST reports in compliance to statutory requirements.

· To assist with the year-end audits and submission of XBRL.

· Provision of information for income tax reporting.

· Cashflow management to support operational needs.

· Perform any other ad-hoc financial duties as assigned by the finance manager.

Job Duties

*Prepare shop-drawings for Project Supervisor/Manager

*Prepare as-built drawings as per consultant and clients' requirements

*To amend and update drawings at per latest changes

*Prepare tender and contract documents

*Value completed work and arrange for claims

Requirement

*Min Nitec in Construction Related Field

*Construction (LTA) Background would be an added advantage

*Minimum 2 years' relevant working experience

*Proficient in Autocad

- Conduct routine inspection and evaluates their condition and recommend proper execution during work activities.

- Prepare project schedule and presentation of project.

- Lead the kick of meeting.

- Resposible of project management and quality control.

- Prepare & review Civil and Structural drawing.

- Prepare Quantity Take-off of Civil and Structural Materials for BOQ.

- Prepare bid documents for Civil and Structural Project.

- Witness Dimensional Checking during erection & construction.

- Control and check all fabrication activities.

- Maintain welder performances and welders repair.

- Conduct final walk through inspection and monitor rectification of final punch list item. Safety aspects on construction is defined in safety assurance, procedure and thoroughly implemented.

Requirement:

- Minimum 4 years Experiences in Civil and Structural sector in SG process plant.

Job Purpose:

The Workshop Service Coordinator will oversee workshop operations and coordinate mobile service engineers to ensure seamless maintenance and repair services for refuse trucks. This role includes managing team overtime, planning on-the-go assignments outside office hours, and maintaining high customer satisfaction.

Main duties include to manage the team to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and organizational skills.

This position is integral to delivering high-quality, efficient service operations for Terberg Zenith's industry-leading waste management solutions.

Main Duties and Responsibilities:

Schedule and manage workshop maintenance and repair tasks for refuse trucks.

Coordinate with customers, technicians, to ensure timely job completion.

Plan mobile service engineers for emergency repairs or after-hours service needs.

Track and manage team overtime, ensuring compliance with company policies.

Monitor workshop and mobile service performance, ensuring adherence to safety and quality standards.

Maintain accurate records of service activities, parts inventory, and customer interactions.

Support the Aftersales Manager in addressing customer concerns Assist in diagnosing technical issues and ensuring technicians are equipped with the necessary tools and resources.

Accountabilities & Commitments Required

• Able to plan breakdowns after office hours and weekends, mostly on Whatsapp
• Commitment to join a growing company and take full responsibility to be part of a team

Knowledge required

• Technical background in vehicle maintenance, with experience in waste management equipment or heavy vehicles preferred
• Strong organizational and coordination skills, including scheduling and resource allocation
• Ability to effectively manage and track team overtime and work schedules
• Excellent communication and interpersonal skills to liaise with customers, technicians, and management.

Experiences required

• Minimum experience of 2 years in a similar job
• Experience with workshop management systems and mobile service coordination

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry
• Diploma or bachelor’s degree in engineering, Automotive Technology, or a related field is preferred.

1) Experience in M&E QS scope of works and had participated in tender projects of more than $2 Mil

(2) Good Communication Skill and a Good Team Player

(3) At Least 5 years of experience in M&E field of works

(4) Resourceful and Outcome-based attitudes to explore any new arisings

(5) Experience in Project Tender Documentation and Submission requriement

(6) Require to attend Tender Site Show-arounds and Project Meetings with Project Director/Manager

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Leadership

• Ability in leading of Project Team to achieve excellence in the project.
• To command & manage changes within the project team.
• To motivate the team including sub-contractors to work cohesively to achieve targets.
• Solicits supports and input from team members at all levels within the organization.

Responsibilities

• Plan & Implement overall site organization & resources.
• To map out overall Master Programme.
• To set project's target & in alignment to company's objective/ goals.
• To oversee the project team and sub contractors in delivery of project in accordance to approved contract completion date/ stipulated phases.
• To ensure quality delivery of the project by meeting of Client's expectation and satisfying relevant authority and regulatory compliances.
• To approve short-term/phasing work schedule(s) submitted by subordinates.
• To liaise with Architect/Consultants in all aspects of construction matters during the site progression phase.
• Submit monthly report.
• Submit variation order & EOT claim.
• To resolve all site issues.

Project Budget Control

• Plan and monitor preliminary cost budget to ensure project cost within approved budget.
• To map out Projected S-curve for project financial cash flow.
• To implement control measures on material / plant & equipment / utilities usage.
• Control of direct labour costs in labour allocation and working of overtime & etc.

· Job Requirements

• Degree in Civil / Structural / Building Engineering
• Min 6-8 years relevant experience.
• Self-motivation
• Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.
• Safety certificate for project manager.
• Certificate of Project Manager
• Microsoft Project

Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk advanced module.
• Certificate in Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Minimum 3 years of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Outgoing personality with strong interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to work well in a team and demonstrate initiative and commitment.
• To be able to converse in English and work effectively with Internal staff including Site Foreman, Supervisors, Engineers, Managers and Client’s BIM representatives.

Responsibilities:

-Inspecting construction sites regularly to identify and eliminate potential safety hazards.

-Supervising and instructing the construction team as well as subcontractors.

-Educating site workers on construction safety regulations and accident protocol.

-Enforcing site safety rules to minimize work-related accidents and injuries.

-Handling site accidents in accordance with established accident protocol.

-Maintaining an accurate record of construction employee attendance.

-Evaluating the performance of construction employees and instituting disciplinary measures as needed.

-Analyzing blueprints to ensure that construction projects meet design, safety, and budget specifications.

-Recommending changes to construction operations or procedures to increase efficiency.

Project execution processes

Responsibilities:

1. Assist the Project Manager for the execution of awarded projects.
2. Co-ordinate with clients, consultants and main contractors on project plan and implementation.
3. Monitor and carry out quality check on progressive completed work and make recommendation for effective project management.
4. Inspect and evaluate on work performed by subcontractors.
5. Prepare project reports and check on updated drawing completion.

Requirements:

• Diploma / Degree in Electrical Engineering, Mechanical Engineering or related field.
• Preferable with minimum 1-3 years of working experience in M&E field.
• Ability to work independently and willing to travel based on the project site locally.
• Basic computer skills: Microsoft Office and Microsoft Project.
• AutoCad competency and possession of relevant safety certificates is an advantage.

1. Assist the Project Manager to plan, monitor and control daily works at the project sites, able to read and drawing M&E drawing by using AutoCAD.

2. Implement all policies, activities, procedures, instructions as relevant and required by the QESH management system.

3. Comply with client and applicable legal and other requirements.

4. Implement plan actions from risks and opportunities assessment.

5. Take responsibility for prevention of work-related injury and ill health.

6. Ensure that project operations and document control procedures are adhered to.

7. Plan, coordinate and monitor M&E subcontractor’s activities at project sites.

8. Maintain good house-keeping and implement safety practices.

9. Ensure that all M&E works carried out are in accordance to the drawings, specifications, construction plan, procedures, work instructions, etc.

10. Ensure that inspection and tests are carried out as per Inspection and Test Plans, quality control mechanisms are being used and results are conformed to specifications.

11. Submit sample materials and calibration certificates to consultants for approval.

12. Undertake any and all other duties and responsibilities as so instructed by the superior.

13. Accountable for the quality, safety, health and environmental management and performance at the project site.

The skills required for an M&E Coordinator position:

• Analytical skills: The ability to analyze data and information to identify patterns, trends, and insights.
• Communication skills: The ability to communicate effectively with stakeholders, including project staff, partners, and donors.
• Project management skills: The ability to manage projects, including planning, implementation, monitoring, and evaluation.
• Research skills: The ability to conduct research, including designing research studies, collecting and analyzing data, and presenting findings.
• Technical skills: The ability to use software and tools for data collection, analysis, and reporting.

Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

Duties & Responsibilities:

Cost Estimation:
•Prepare detailed cost estimates for MEP (Mechanical, Electrical, Plumbing) projects;
•Analyze and evaluate project specifications and drawings to determine the scope of work and associated costs;

Quantity Take-off
•Perform quantity take-offs for materials and labour required for MEP installations;
•Collaborate with project teams to ensure accurate and comprehensive quantity assessments;

Budgeting and Cost-control
•Develop and manage project budgets, ensuring cost control throughout the project lifecycle;
•Monitor and report on cost variations, providing recommendations for cost-saving measures;

Tendering and Procurement
•Assist in the preparation of tender documents and participate in the procurement process;
•Evaluate subcontractor and supplier bids, ensuring competitiveness and adherence to project requirements;

Contract Administration
•Administer and manage contracts related to MEP works, including variations and claims;
•Monitor contractual compliance and resolve any disputes that may arise during the project;

Value Engineering
•Identify opportunities for value engineering to optimize project costs without compromising quality;
•Work closely with design and construction teams to implement value engineering recommendations;

Risk Management
•Identify and assess potential risks related to cost and contract issues;
•Develop strategies to mitigate risks and ensure project success;

Cost Reporting
•Generate regular cost reports to keep stakeholders informed of project financial status;
•Provide analysis and recommendations based on cost reporting data;

Collaboration
•Collaborate with architects, engineers, contractors, and other project stakeholders;
•Participate in project meetings and contribute to the overall success of the project;

Regulatory Compliance
•Ensure compliance with relevant regulations and standards in MEP construction;
•Stay updated on industry trends, codes, and best practices;

Ad-Hoc
•Undertake cost analysis for repair and maintenance project work;
•Other Ad-hoc duties as assigned by the HOD.

Qualifications & Experience:
• Degree / Diploma in Quantity Surveying / Engineering or equivalent from a recognized University.

• Minimum 5 years of related working experiences in industrial, commercial or data-centre projects.

• Good working knowledge in Mechanical and Electrical.

• Organizational skill with attention to detail, adaptable and flexible.

• Good communication and facilitation skills.

• Ability to work well in a team, independently and demonstrate initiative and commitment.

Duties & Responsibilities:

• Lead EHS department.
• Develop, review, revise, maintain and implement EHS Management System.
• Ensure legal compliance as per statutory requirements.
• Conduct regular EHS inspections and audits.
• Manage contractor from the EHS perspective.
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• Able to drive EHS culture in the company
• Conduct routine checks on general safety practices and propose corrective actions and measures to be taken.
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Ensure inspection and review of all project sites activities and operation (includes Main office and 15 Changi Factory) and alert relevant Section Head of any machinery, equipment, appliance, activity or process used in each department that exposes any person to the risk of bodily injury, and to recommend appropriate corrective measures.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of EHSS performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organisation.
• Constant plan-do-check-act on the related EHSS matter of plant's Environmental, Health and Safety Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Diploma in Workplace, Safety and Health with 8 years relevant working experience in Construction Engineering Industry.
• Degree in Workplace, Safety and Health with 5 years relevant working experience in Construction Engineering Industry.
• Strong technical competency, good interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to interact effectively with colleagues in other business units.

Job Purpose:

The Workshop Service Coordinator will oversee workshop operations and coordinate mobile service engineers to ensure seamless maintenance and repair services for refuse trucks. This role includes managing team overtime, planning on-the-go assignments outside office hours, and maintaining high customer satisfaction.

Main duties include to manage the team to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and organizational skills.

This position is integral to delivering high-quality, efficient service operations for Terberg Zenith's industry-leading waste management solutions.

Main Duties and Responsibilities:

Schedule and manage workshop maintenance and repair tasks for refuse trucks.

Coordinate with customers, technicians, to ensure timely job completion.

Plan mobile service engineers for emergency repairs or after-hours service needs.

Track and manage team overtime, ensuring compliance with company policies.

Monitor workshop and mobile service performance, ensuring adherence to safety and quality standards.

Maintain accurate records of service activities, parts inventory, and customer interactions.

Support the Aftersales Manager in addressing customer concerns Assist in diagnosing technical issues and ensuring technicians are equipped with the necessary tools and resources.

Accountabilities & Commitments Required

• Able to plan breakdowns after office hours and weekends, mostly on Whatsapp
• Commitment to join a growing company and take full responsibility to be part of a team

Knowledge required

• Technical background in vehicle maintenance, with experience in waste management equipment or heavy vehicles preferred
• Strong organizational and coordination skills, including scheduling and resource allocation
• Ability to effectively manage and track team overtime and work schedules
• Excellent communication and interpersonal skills to liaise with customers, technicians, and management.

Experiences required

• Minimum experience of 2 years in a similar job
• Experience with workshop management systems and mobile service coordination

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry
• Diploma or bachelor’s degree in engineering, Automotive Technology, or a related field is preferred.