• Overall in-charge for PMIC, Mixed Signal & RF IP Test characterization, Test code development and Test Platform Enablement.
• Liaise closely with test engineering team and production support team to drive debug activities and data correlation with ATE.
• Deliver detailed status reports at each phase, test limit (guard band) generation and summary reports.

Requirements:

• Degree in Electronics/Electrical Engineering or equivalent.
• At least 5 years of characterizing mixed signal IP & RF experience with lab equipment such as Spectrum Analyzer, Digitizers, High Speed Serial Data analyzers, etc.
• Proficient in Embedded C/C++, LabVIEW, FPGA development.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Scope:

• Project planning, coordination, and execution.

• Design and integration of automation systems according to project requirements.

• Graphical design of the electrical network.

• Plan installation schedule with client and installer

• Testing and commissioning of systems.

• Preparation of project documents and drawings.

• Manage a group of Application Engineers in the functional aspect.

Requirement:

The candidate is preferable with at least a Degree in the Engineering field (Electrical or Power & Automation, experienced candidates are welcome.)

• Experience/knowledge in SCADA, PLC & HMI in Power System Control or Environmental Control Systems is an added advantage.

• Knowledge of data communication and automation systems for electrical networks.

• Knowledge and experience in IT networking as well as server/VM setup.

• Knowledge in Power Quality area is a plus

• Knowledge in HVAC system is a plus

• Required skill(s): Microsoft Office, Savvy in various computer skills such as computer networking, setting up new PC/VMs, and knowledge of electrical systems.

• Mature and able to handle tasks independently, result-oriented, and self-driven team player with good communication skills.

• Good personality, responsible, hardworking person.

• Fast learner and good soft skills.

• Ability to work as a team, lead and supervise the contractors.

• minimum 5 years of experience.

• Experience in team management in functional aspects.

• Process excellent team spirit and good leadership.

Additional remark:-

- Candidate with more years of technical and/or team management experience will be considered for Team Lead or Manager position/package.

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

1. Operate 14ft lorry / tipper lorry in various part of Singapore / Construction Sites
2. Ferry workers from to and from work site
3. Transport materials and goods according to the assigned schedule.
4. Collection of goods from supplier or vendor to Company factory or Project Site.
5. Maintain compliance with all transportation laws, safety procedures, and company policies.
6. Conduct routine vehicle inspections and ensure the lorry is clean, well-maintained, and in good working condition.
7. Accurately maintain delivery logs, vehicle maintenance records, and other required documentation.

Qualifications:

• Valid Singapore Class 3/4 driver’s license with a minimum of 5 years of lorry driving experience.
• Clean driving record with no major violations.
• Prior experience as a lorry driver, particularly in the transportation or logistics sector, is mandatory.
• Strong commitment to adhering to schedules, safety regulations, and transportation laws.
• Good physical stamina to handle heavy lifting and cargo movement as required.
• Reliable, punctual, and able to work independently.
• Excellent communication and interpersonal skills to interact with clients and team members.

Job Description:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Collaborate with the team to create technical designs for frontend architectures using React and React Native.
• Develop and maintain frontend components and features for our main products.
• Participate in the development of management platforms related to marketing activities.
• Optimize frontend performance and implement server-side rendering techniques.
• Contribute to the improvement of development processes and coding standards.
• Stay up to date with the latest frontend technologies and best practices.\

Requirements:

• Bachelor's in Computer Science, Engineering or a related field
• Minimum 5 years of experience in Frontend Engineering.
• Experience in React or React Native.
• Experience with frontend performance optimization and server-side rendering.
• Familiarity with build tools like Webpack and Vite.
• Knowledge of Node.js and CSS.
• Excellent problem-solving and debugging skills.
• Strong attention to detail and ability to deliver high-quality code.
• Good communication and collaboration skills.
• Passion for staying up to date with the latest frontend technologies and trends.

Roles & Responsibilities

Site Engineer (Plumbing & Sanitary)

Working Day: Mon-Sat - 6 Days - 9am to 6pm

Basic Salary: $3,000-$4,500

Job Requirements

1. Supervise Plumbing & Sanitary installation works.
2. Discuss with Main Contractors, Sub-Contractors & Suppliers and Consultant if necessary.
3. Documentation of method statement and work procedures.
4. To develop, monitor, and review site construction activities to ensure work completion as scheduled.
5. Manpower arrangement and supervise/manage site arrangement.

Other Requirements

• Min 3 years experience in similar experience and managing a few sites.
• Excellent communication and presentation skills.
• Knowledge in project management.
• With BCA BCPPF qualifications is an advantage.
• Knowledge of Plumbing/Sanitary and Gas as an Advantage.

• Carry out inspections of all roads and road-related facilities.
• Report defects picked up during inspections.
• Report immediately to the Supervisor and the Project Manager any incidents or defects posing immediate concern, safety or inconvenience to the public.
• Submit daily reports on the condition of the roads, footpaths & walkways, service roads & footways, and road-related facilities to the Authority.
• Minimum 3 years experience in civil/ structural engineering works or other engineering equivalent.
• Able to recognize and identify defects on the roads, footpaths & walkways, service roads & footways, and road-related facilities.
• Good knowledge of repair methods for defects identified on roads and road related facilities.
• Minimum qualification --- Degree in Civil

Interested candidates, please forward directly the detailed resume in to [email protected]

Please include following information in the resume

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary in Singapore Dollar

3) Expected salary in Singapore Dollar

4) Personal References

Responsibilities:

• Monitor all financial aspects of the project to ensure the project is within the budget.
• Provide project costing, prepare and carry out budgetary control
• Prepare and analyze cost comparison
• Handle monthly progress claim and final claim
• Attending to all relevant administration and documentation for the project
• Experience in tender preparation, measurement and estimation for earthwork / civil engineering / A&A projects
• Taking off quantities
• Compile RFQ, Submit the quotation and Submit the relevant documentation
• All other QS related job

Requirements:

• Candidate must possess at least a Degree/Diploma in Quantity Surveying/ Civil Engineering/ Building/ Architecture
• At least 2 year(s) of working experience in the related field is required for this position, proactive and good communication with Client to meet the deadlines.
• Able to work independently, be meticulous, analytical
• Applicants must be willing to work in North (Senoko Area)
• Able to commence work within short notice period

Responsibilities

• Perform engineering duties such as design, engineering calculations, planning, tender preparation/evaluations as part of the engineering project team
• QA/QC documentation of engineering deliverables
• Liaison with clients, project managers, architects, contractors
• Assist in resolving any technical problems faced during project design and/or construction stages
• Any other required duties as required by the Project Team.

Minimum Qualifications/ Experience/Skills

• Graduate in Electrical/Mechanical Engineering.
• Advanced skills using company software
• Proven ability to communicate well in written and verbal communications
• Design thinking for product inventions and enhancements
• Motivation and commitment to providing interpersonal customer service
• Knowing and applying current industry standards and information
• Soft skills including a positive attitude, flexibility and conflict resolution
• The ability to solve problems creatively on time
• Having up-to-date knowledge and technical skills

Salary: Up to $5000

Duration: 6 months (start Jan)

Location: Gul Circle (islandwide pickup)

Working Hours: Monday - Friday 8.15-5.00pm

Job Scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirement:

• Minimum Degree in supply chain/logistics or similar
• Minimum 3 years of relevant experience, preferrbly in the chemical industry
• Knowledge of SAP

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Senior Full-stack Engineers to join their team and contribute to their ongoing success.

You will be involved in the development of web applications, including designing, developing, and maintaining both front-end and back-end aspects of our web applications.

Location: Ang Mo Kio

Working hours: Monday to Friday, 8.30am to 6.00pm

Responsibilities:

• Design and develop robust and scalable web applications.
• Develop and implement front-end and back-end design or function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Requirements:

• Min. 6-8 years of industry experience with 5 software development lifecycles.
• Experienced as a Full Stack Developer with experience with MEAN/MERN stacks.
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript) and frontend frameworks like React or Svelte.
• Proficiency in programming languages like Golang and JavaScript.
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.
• Familiarity with asynchronous operations or message/event-driven architectures is a plus.
• PMP and/or CISSP certifications, OpenJS, Kafka, and/or Scrum certifications are a plus.
• Proficiency with Java will be a plus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

General quantity surveying duties such as contract/project cost control,variation and administration

- To source for quotations,price comparison and costing summary

- To prepare documents for tender and contract

- Pre-contract and post-contract related works

- Degree/Dip in Civil Engineer

- Min 3 yrs experience in structural steel work and singapore construction industry

- Able to work independently

- Email sent to [email protected]

Brief Summary (of the role):

Edmund Optics Singapore is moving towards increasing process automation and is looking for an Automation Engineer with the passion and interest to learn and contribute in transforming current processes with automated solutions to enhance our competitiveness in the high-end optical components market. He/she will be working closely with internal and external partners.

Job Description (of the role):

· Assist the design, development, configuration and implementation of mechanical/electronic systems, which will optimize efficiencies, stabilize yield and enhance EO’s capabilities, from concept to pilot

· Recommend, acquire, implement and optimize mechanical/electronic components

· Provide timely support to the relevant OPs teams on the running of processes through pilot phase and into production phase and create and maintain solution documentation

Qualifications Required:

· Degree in Mechanical Engineering, Mechatronics, Electrical and Electronics Engineering or other relevant Engineering or Physics field

Skills & Abilities Required:

· Proven track record of developing and implementing automation solutions

· Demonstrable experience setting up programmable logic controller (PLC), single-board computers and/or robotic or automated systems, preferably in an industrial environment would be advantageous

· Results oriented and possessing a hands-on attitude

· Solid team player, strong interpersonal skills in a multidisciplinary and multicultural environment

· Analytical problem solving and attention to detail

· Highly self-driven and ability to work independently

For interested applicants, please send your resume to [email protected]

Salary: up to $5000

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Gul (company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT)

Job Description:

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Job Requirements: Min Degree in Supply Chain & Logistics / Business or similar w min 3 yrs of relevant order fulfillment experience, preferably in manufacturing/pharma/chemical industries

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Sales Engineer for the sales of NOV Wireline and Slickline Equipment in the Oil & Gas Industry.

This position is based out of our Loyang Office.

Job Description:

1. To support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process.
2. To support the Regional Sales Manager/Sales Manager in developing and achieving sales plan and maximize sales success.
3. To mentor and guide the peers in technical sales supports, and general sales skills.
4. Develop high level customer relationships for mutual benefit.
5. Maintain and report monthly forecasts on sales orders-in and backlog.
6. Manage collections, report on AR, and act as the escalation point for chasing significantly aging debt.
7. Participate in sales and operational planning activities to ensure market winning lead times and maximize product availability.
8. Ensure compliance with QMS policy and process to ensure the sales process can be audited and remains compliant.
9. Preparation of quotations and supportive information to customer enquiries.
10. Contract review and processing of orders with supportive information and relevant parties.
11. Management of product pricing evaluation.
12. Assist with pricing of products and regional variation to maximize sales potential.
13. Maintain an overview of clients in the region, their contracts and operations.
14. Maintain an overview of competitors, their activities, success and failures, feedback to management.
15. Management of all existing agents on a regional basis.
16. Monthly report to the Management, including quote activity, new orders, new clients, customer feedback and business outlook.
17. Ready for regional travels, including clients visit, seminars etc. (approximately 50%)
18. Other reasonable tasks as directed by your line manager.

Job Requirements:

1. Min Diploma in Engineering or equivalent field.
2. Min 3-5 years experience in similar function and industry.
3. Excellent analytical, written, verbal communications, and documentation skills.
4. Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations.
5. A strong sense of customer focus (internal/external).
6. A candid team player who collaborates with peers to solve problems.
7. Firm and diplomatic when negotiating.
8. Committed to self-improvement and development through the role to achieve career goals.

As a Package Design Engineer within the Package Development and Engineering (PDE) organization in Micron Technology, you will provide package definition and designs for advanced semiconductor devices. You will be working with a multi-functional team across several geographies to create package design databases such as package stack-up, simulation, route-study, substrate/lead frame layout, wire bond diagrams, and other design documentation. You will be ensure the completion of design activities within the project schedule and ensure that design outputs are within Assembly and vendor capability.

Responsibilities will include, but are not limited to:

• Conduct feasibility studies for various package options and assess designs for manufacturability and reliability.
• Work closely with multi-functional team to address packaging design challenge in the area of layout, electrical, thermal, mechanical, assembly and reliability.
• Interact with PDE assembly team and external assembly subcontractor partners to recommend package solutions to meet customer and/or market requirements
• Generate and update assembly documents in database. Provide drafting and drawing support for package drawings, interposer drawings, and manufacturing drawings.
• Support package and DFMEA reviews with assembly engineering and subcon teams.
• Support package technology development, including material selection, process development, DOEs, and related activities
• Support package technology development, including material selection, process development, DOEs (Design of Experiments), and related activities.
• Track and drive program milestones to ensure timely development execution.
• Provide design support for thermal/mechanical/electrical simulation analysis.
• Support and contribute to the Global Design, Simulation and Substrate (GDSS) team on continuous improvement efforts such as:Global design alignment activities
  Continuous improvement efforts
  Package design rules
  Package roadmaps
  Competitive Analysis review

Requirements:

• Master (preferred) or Bachelor of Science degree in Electrical Engineering or Mechanical Engineering with a minimum of 5 years of experience in semiconductor packaging industry OR PhD graduates in Electrical Engineering
• Candidates must possess a strong design knowledge of high-density (Wirebond + Flip-Chip) packaging architectures, die stack-up, packaging layout optimization.
• Excellent communication skills, both oral and written in English.
• Excellent problem solving and analytic skills.
• Experience with Cadence SIP, APD and AutoCAD software tools is preferred.
• Good understanding of Silicon IP, floorplan and Signal/Power Integrity is a plus.
• Ability to work independently, prioritize and manage numerous projects with minimum supervision.
• A global perspective and the ability to work in a multicultural environment.

Performs semiconductor design engineering assignments including engineering and designing packaging stack-up, layout checking, documenting specifications, modifying and evaluating packaging risk in the areas of electrical, thermal, mechanical and reliability. Reviews package design requirements, define the package stack-up and conduct final design review. Typically responsible for projects, or portions of projects, to design, fabricate, modify, and evaluate semiconductor Packaging.

1) Supervising and coordinating with warehouse team on loading and unloading of containers and vehicles.

2) Prepare delivery orders by arranging cargo and placing them in delivery area.

3) Inventory control.

4) Scheduling and arranging deliveries and manpower deployment.

5) Assist in keeping a safe and clean working environment.

6) Working with customer service team to handle client accounts.

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

·Assisting the sales team.

·Manage sales enquiries and create quotations.

·Process sales or service orders.

·Process draft billings.

·Any ad hoc duties as assigned

Requirement:

·Diploma & above.

·Knowledge of ERP, SAP, and MICROSOFT BUSINESS CENTRAL will be an advantage.

. 1 year experience

Location:

·Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

Career Path:

The Sales Assistant, who can prove to learn and progress well can promote to next advanced roles as Sales & Service Coordinator within the 1st year.

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Performance bonus

Work Location: In person

Responsibilities

• Maintenance, checking of system and equipment
• Planning and coordination of repair and upgrading works
• Carry out process trouble shooting
• Calibration of instrument and equipment
• Survey and put up proposal in simple drawings / EXCEL

Requirements

• Diploma in Engineering with min 1 year of experience; or
• ITE certificate in Engineering with min 5 years of experience
• Independent and adequate experience in ACMV, Pump.
• Office Location is at Neythal Road
• 5.5 work days

Roles and Responsibilities:

• Having Banking domain knowledge on consumer banking, mobile banking, Internet banking etc.
• Responsible to work on both waterfall and Agile methodologies
  Involved in collecting performance test requirements across different application technologies.
• Involved in writing performance test plans by incorporating performance testing objectives, testing environment, user profiles, risks, test scenarios, explanation about the tools used, schedules and analysis, monitors and presentation of results.
• Responsible for developing and modifying performance test scripts (protocols such as Web (http/html), web services, MQ, GUI, Java user) using Load Runner good to have Microfocus Performance Centre (PC) or tools like JMeter.
• Should be able to customize and enhance test scripts as per workload requirements.
  Responsible for Pega application Performance Testing
  Responsible for execution using Load Runner also good to have Microfocus Performance Centre (PC)
• Responsible to integrate Load Runner into CI/CD Pipeline (using Jenkins) for applications following Agile methodologies
  Responsible for application performance monitoring either using industry wide APM tools such as Nimsoft, Appdynamics, Wily or OS commands such as perfmon, Nmon, vmstat etc.
• Responsible to perform thorough analysis of performance test results to report the server response times, throughput, Hits/sec, Trans/sec Transaction Response under load, Web Server Monitors, App server monitors, system monitors such as java processes, Oracle DB connections monitoring and other Performance metrics.
• Worked with App-Dev, Production, Technical and Business Managers in planning, scheduling, developing, and executing performance tests.
  
  Requirements:
• At least 4-6 years of experience in Performance Testing in banking domain.
• Must have hands-on experience on end-to-end performance testing lifecycle
• Must have hands-on experience working with Agile/DevOps model and integrate &automate performance testing in CI/CD model
• Must have hands-on experience on performance testing tools such as MF Performance Centre and JMeter. Certification on these tools is a plus.
• Must have hands-on experience on APM tools such as Nimsoft, AppDynamics, Splunk or Operating system commands such as perfmon and Nmon
• Must have hands-on experience on formulating and executing Mobile on-device performance testing & engineering
• Good knowledge of Agile processes, performance testing methodology and different types of testing.
• Excellent communication (spoken and written) skills and able to work independently.

Process Engineer (Pick and Place) is responsible for development and establishment of production process.

Responsibilities

• Review and accept machine buyoff, setup pilot line process and transfer from pilot line to production line in Pick and Place Process.
• Establish, review and update specifications, workflow, quality and safety related documentation for production line.
• Troubleshoot process issue and improve process capabilities, yield and cycle time from customer NPI stage to LVM/HVM stage.
• Process sustaining and control through SPC and periodic defect Pareto Analysis.
• Lead and drive SPC control towards zero defects.
• Review and update FMEA, Control plan OCAP with cross-functional teams.
• Coordinate and liaise with vendor/suppliers on process issue or quality issue.
• Support customer NPI activities and internal engineering activities.
  • New material, process & machine development and qualification.
  • Handle and manage customer audits and 8D reports.
  • Provide disposition for engineering and production lots.
  • Conduct process characterization and qualification to establish process baseline.

Requirement

• Minimum Degree in Electrical & Electronics, Microelectronics, Mechanical engineering or relevant engineering discipline
• Experience in Semiconductor manufacturing industry & working in cleanroom environment
• Minimum 3 years hands-on process experience in area of in the Wafer-level Fanout packaging production line or LCD/FPD production line in Pick and Place Process.
• Experience in SPC, DOE, FEMA, and 8D reports

Engineering Assistant (Assembly/AutoCAD/Technical Drawing)

Responsibilities:

• Perform and ensure that assembly builds and test are completed as scheduled and according to required specifications, drawings and work instruction.
• Report and assist Engineers in problem-solving and troubleshooting.
• Perform housekeeping and comply with manufacturing discipline and cleanroom protocol.
• Other ad-hoc duties

Requirements:

• Min NITEC/ Diploma in Mechanical, Mechatronics Engineering or its equivalent
• Able to comprehend schematic/Technical drawing
• Experience in Orbital Welding and/or gas tungsten arc welding (GTAW), is an advantage.
• Able to commit rotating shifts

Interested applicants please submit your resume to [email protected]

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Your Experience

Minimum (Must Have)

• Minimum 5 years of experience in a Technical Support environment
• Expertise with Network Protocols and Technologies, such as TCP/IP, DNS, IP routing, HTTP/HTTPS, Remote Access VPN solutions, IPSEC, PKI & SSL, Authentication Protocols (LDAP, RADIUS, etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Flexibility to work shifts including afternoons, evenings, weekends, and public holidays

Preferred (Nice to Have)

• Attention to detail, fast learner and excellent communication skills - Be able to communicate technical information in a simplified, easy to understand manner
• Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering
• Virtualization experience (AWS, Azure, VMWare, OpenStack)
• Experience working with a multi-factor authentication (MFA) security system (tokens, certificates, CAC cards, and similar)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products
• Experience working with Firewall Central Management Systems
• Experience with Windows and MAC OS (Debugging, Editing Registries, Plist, etc.)
• Mandarin, Japanese or Korean language skills would be advantageous, but not required.

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.

You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Job Description

• Develops and manages new designs in accordance with project requirements and objectives, while adhering to project milestones and schedule.
• Conduct feasibility studies, FMEA, cost analysis and material selection to support design decisions.
• Collaborate closely manufacturers, and suppliers to address technical challenges through DFM & DFA and ensure successful implementation of designs.
• Prepare and present design proposals, progress reports, and project updates to stakeholders, while abiding to timely delivery within project’s budget.
• Utilizes SolidWorks software to generate detailed 3D models and technical drawings for prototypes and production.
• Setup test plans using DOE methodology, analyze test results and iterate design to meet performance and quality standards.
• Participate in team design reviews, providing constructive feedback and contributing to continuous improvement initiatives.

Job Requirements

• Bachelor’s Degree in Mechanical/Material Engineering is required.
• Min 3 years’ design experience in a product development environment, contributing to a product’s successful delivery into series production will be preferred.
• Proficiency in CAD software for 3D modeling and technical drawings, SolidWorks knowledge will be preferred.
• Strong understanding of materials and manufacturing processes. Knowledge in machining, metal forming, heat treatment and casting are preferred.
• Knowledgeable in design principles, such as springs, bearings and hydraulics, and in theoretical calculations related to the field of statics, dynamics and kinematics.
• Keen interest and experience in a hands on approach towards the construction of prototypes and testing.

As a Mechanical Architect you will be the driving force for the development of high-tech, highly complex systems for professional mechatronic equipment, and enable optimal functionality and cost effective engineering of those systems. Starting during the pre-concept phase, you act as a counterpart for the Project Manager within T&D for scoping the project and challenging our customer. While going through the different design phases, you will be the driving force who challenges the feasibility and cost-effectiveness of the proposed design solutions, bringing together the multidisciplinary team on a technical level while acting as a technical counterpart on system level with our customers.

Your responsibilities include:

• Quotation Phase: create a plan with scope, cost and lead time estimation together with the project team and the customer.
• Feasibility phase: consolidate customer requirement specifications into an investigation of the feasibility of (mechanical) concepts.
• Definition Phase: develop Description of System Design Requirements and Specifications and discuss them with internal/external stakeholders.
• System Design Phase: generation of system design concepts and reviews:
• Develop well-considered choices, validated against system requirements
• Definition of high level modules and related technical interfaces
• Monitor that projects stay within agreed specifications.
• Make use of your creativity and helicopter view to find solutions in case of conflicts
• Detail Phase: supervise the creation of 3-D models and drawings, ensuring (sub)module interfaces meet their respective requirements.
• System integration and verification: verify design / the chosen concept on the requirements by means of functional models or (pre-)proto production.
• Production release: release the design for production.

Requirements:

• Master’s Degree or PhD in Mechanical or Mechatronic Engineering, preferably with a focus on construction / precision mechanics.
• At least 10 years of relevant working experience (semicon, precision mechanics, or similar).
• Extensive knowledge of mechanic design principles, accurate positioning, dynamic behavior, material properties, strength and stiffness.
• Deep understanding and experience in the different design phases ranging from conceptual design up to Proto- and Pilot evaluation.
• Experienced in multidisciplinary projects, knowing dependency between electrical, electromechanical and mechanical (sub)systems in both the static and dynamic domain.
• User of 3D design tools (e.g. NX or SolidWorks).
• User of product lifecycle management systems (e.g. TeamCenter or EPDM).