Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

1. Strong Microsoft Excel Skills and experience with CRM leads management software.
2. Manage all call enquiries and provide data of the property management system to check room availabilities and and amenities.
3. To ensure high level of customer satisfaction by providing exceptional customer service.

EA Licence No. 16C7962

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours: 12hour shift (4-3-3-4 work schedule)

• Advise and instruct on various safety-related topics (food & hygiene, use of cooking equipment, fire safety, WSH related matter etc.)
• Stop any unsafe acts or processes that seem dangerous or unhealthy.
• Conduct risk assessment and enforce preventative measures.
• Initiate and organize training of promoter and cooks.
• Inspect premises and the work of personnel to identify issues or non-conformity (e.g. left cooking stove unattended).
• Oversee installations, maintenance & rectification work by concessionaire, in relation to fire safety, safe work area etc.)
• Review existing company safety measures policies update according to legislation together with M&E, Security, HR & Administration Department.
• Any other job-related duties assigned by the Company or your superior.

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Short Description for Candidates

The principal mission of the candidate is to be responsible for developing, implementing and administering all aspects of the company’s Compliance Management Program. Focusing on the detection and prevention of money laundering, terrorist financing, consumer fraud activities, consumer protection expectations and any other laws and regulations that pertain to the activities that Ria performs as a money service business in the country.

Description for Candidates

The principal mission of the candidate is to be responsible for developing, implementing, and administering all aspects of the company’s Compliance Management Program. Focusing on the detection and prevention of money laundering, terrorist financing, consumer fraud activities, consumer protection expectations and any other laws and regulations that pertain to the activities that Ria performs as a money service business in the country.

RESPONSIBILITES:

• Plan, organize and control the day-to-day administrative and operational compliance activities; training of Ria employees and Ria correspondents. Collaborate with the Senior Management in the overall administration of these activities for the company.
• Liaise with local regulators Central Bank, the Financial Intelligence Units and other relevant authorities in order to meet the company’s regulatory obligations.
• Advise the Board of Directors, Senior Management and other personnel of emerging compliance issues and consults and guide the company in the establishment of controls to mitigate risks.
• Implement an effective Compliance Risk Assessment Program in order to identify the risks associated within the regulatory environment, the products and services offered, geographical locations of operation and the delivery channels used.
• Due diligence tasks for existing correspondents on boarded, process and ongoing KYC updates.
• Correspondent visitation tasks.
• Store activity oversite, ensuring that transactions carried out at Ria locations comply with internal AML/ATF policies.
• Transaction Monitoring functions and reporting tasks and any other regulatory requirements.
• Perform in-depth analysis of transactions using excel pivot tables to detect unusual/suspicious activity
• Implement and effective AML/CTF training and continuing education programs to all applicable employees and senior management.
• Work with different departments to coordinate all reportorial and other requirements prescribed by the regulator. Prepare approval requests for new products and renew of the business permits on an annual basis.
• Data protection tasks in accordance with country laws and regulations that pertain to the activities that Ria performs as a money service business.
• To enforce risk management and mitigation processes within the company.

SKILLS AND ABILITIES:

• Experience/knowledge of compliance issues in financial institutions.
• Transaction monitoring and AML/ATF experience.
• High capacity to understand and apply the various legal systems applicable in the country.
• Be fluent in English, written and spoken (mandatory).
• Excellent communication skills, both written and spoken.
• International profile, with the capacity to understand both Western and Asian cultures.
• Microsoft Excel Advanced (mandatory) Clean and efficient working, pivot tables, dashboards, charts, multiple formulas, data analytics.
• Microsoft 365 (Word, Outlook, Teams, OneDrive, OneNote, Power Point, Planner).
• Technology oriented, with the ability to learn many different programs naturally.

COMPETENCIES:

• Culture of Progress: Results driven. Problem-solver. Work doesn’t end until the task is complete.
• Flexibility/Adaptability & Managing Change: Ability to effectively work in a fast-paced, energetic team environment. Able to adapt to different cultures, work environments and schedules.
• Analytical thinking and technology oriented: Strong analytical skills and high attention to detail. Able to find the most efficient and productive solutions avoiding unnecessary procedures. He/she must feel very comfortable amongst technology ad have the capacity to manage and improve many different systems.
• Stress Resilience: Used to work through short deadlines and under pressure, he/she also will have the ability to set up new activities, tackling issues quickly and efficiently. Doesn’t allow stress to affect his/her performance, always finds a way to reduce or work through stress peeks.
• Initiative, Innovation & Risk taking/management: An entrepreneurial person used to wear different hats. Not afraid to take initiative and present innovative ideas to help improve the company. Hard working person that doesn’t have to be micromanaged to make sure he/she is giving 100%. Autodidact, with a curious mind and initiative to learn on his/her own.
• Organization and planning: An enthusiastic person whose main objective is to get things done always considering attention to detail a must. A smart, proactive and easy-going person who makes things seem easy when complex. With high organizational skills essential for multitasking and team management.
• Teamwork & Conflict Management: Strong team player. Will always put the team before his/her personal interests. Great capacity on conflict solving, keeping a professional approach, and never allowing conflict to become personal.
• Communication & Influence: Excellent communications skills. Capable of communicating in a clear, straight and concise manner.
• Emotional Intelligence: Able to read people and approach everyone in the correct manner; considering the conversation topic and the individual unique characteristics.
• Commitment with the organization: Strong collaboration skills.

EDUCATION

• Master’s/Bachelor’s degree in law, business or a related field.

WORK EXPERIENCE

• Proven working experience in the financial or legal sector, with a minimum of 4 years in a compliance position in a financial environment.

Responsibilities for Candidates

The principal mission of the candidate is to be responsible for developing, implementing and administering all aspects of the company’s Compliance Management Program. Focusing on the detection and prevention of money laundering, terrorist financing, consumer fraud activities, consumer protection expectations and any other laws and regulations that pertain to the activities that Ria performs as a money service business in the country.

RESPONSIBILITES:

• Plan, organize and control the day-to-day administrative and operational compliance activities; training of Ria employees and Ria correspondents. Collaborate with the Senior Management in the overall administration of these activities for the company.
• Liaise with local regulators Central Bank, the Financial Intelligence Units and other relevant authorities in order to meet the company’s regulatory obligations.
• Advise the Board of Directors, Senior Management and other personnel of emerging compliance issues and consults and guide the company in the establishment of controls to mitigate risks.
• Implement an effective Compliance Risk Assessment Program in order to identify the risks associated within the regulatory environment, the products and services offered, geographical locations of operation and the delivery channels used.
• Due diligence tasks for existing correspondents on boarded, process and ongoing KYC updates.
• Correspondent visitation tasks.
• Store activity oversite, ensuring that transactions carried out at Ria locations comply with internal AML/ATF policies.
• Transaction Monitoring functions and reporting tasks and any other regulatory requirements.
• Perform in-depth analysis of transactions using excel pivot tables to detect unusual/suspicious activity
• Implement and effective AML/CTF training and continuing education programs to all applicable employees and senior management.
• Work with different departments to coordinate all reportorial and other requirements prescribed by the regulator. Prepare approval requests for new products and renew of the business permits on an annual basis.
• Data protection tasks in accordance with country laws and regulations that pertain to the activities that Ria performs as a money service business.
• To enforce risk management and mitigation processes within the company.

• Advise and instruct on various safety-related topics (food & hygiene, use of cooking equipment, fire safety, WSH related matter etc.)
• Stop any unsafe acts or processes that seem dangerous or unhealthy.
• Conduct risk assessment and enforce preventative measures.
• Initiate and organize training of chefs and cooks/ Kitchen Helper.
• Inspect premises/Outlets and the work of personnel to identify issues or non-conformity (e.g. left Knife lying around, wet floor without anti slip mat).
• Oversee installations, maintenance & rectification work by concessionaire, in relation to fire safety, safe work area etc.)
• Review existing company safety measures policies update according to legislation together with M&E, Security, HR & Administration Department.
• Any other job-related duties assigned by the Company or your superior.

Position title: Philanthropy Development and Stewardship Officer

Reports to: Head of Philanthropy with dotted line to Stewardship Manager

Location: Singapore

I. About World Wide Fund for Nature, Singapore (WWF-Singapore):

WWF-Singapore is a Singapore-registered charity, part of WWF International — one of the world’s largest and most respected independent conservation organisations. We protect critical resources for people in Singapore by driving change across government, business, civil society and local communities. To meet key conservation goals, we address issues such as deforestation, haze pollution, seafood sustainability and illegal wildlife trade in Singapore and around the region. As one of WWF's global hubs, WWF-Singapore supports a global network that spans over 100 countries.

II. Overview of Function

The mission of the Philanthropy team is to contribute significant, sustainable levels of philanthropic funding to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission. The team works closely with the CEO and Board of Directors to assist in the implementation of WWF-Singapore’s philanthropy strategy.

The Philanthropy Development and Stewardship Officer is expected to raise substantial funds from granting organizations including trusts, foundations and government agencies, mid-value and major donors, as well as build effective relationships with various stakeholders. The role is also responsible for the effective stewardship of current donors and supporters. This involves overseeing the stewardship activities to retain and cultivate ongoing relationships. Working collaboratively with the Head of Philanthropy, the Philanthropy Development and Stewardship Executive conducts research on potential prospects, analyses and manages the database of donors and prospects, provides bespoke support for donors and organises bespoke events, trips and activities.

IV. Major Duties and Responsibilities:

Major Gifts Development (30%)

● Work with the Head of Philanthropy to develop and execute an annual FR strategy to solicit individual gifts and raise funds from foundations, major donors and other grantmaking organisations

● Work with the Head of Philanthropy to design effective budget models and be accountable for achievement of income targets; ensure project implementation and expenditure of funds is achieved within contractual milestones

● Effectively manage the donor cycle by developing and managing donor list and prospect pipeline, reporting, developing engagement and grant application plans, and capturing all activity within the CRM system

● Research and write grants; provide timely reporting and ensure compliance as required with grant awards

Stewardship (30%)

● Works closely with the Head of Philanthropy and the Stewardship Manager to develop an effective plan for engagement and donor stewardship activities. Examples include regular check in with donors, sharing relevant news and updates on programmes, editing impact reports, and other activities as required to increase their affinity to WWF and grow their support

● Designs and produces engaging and inspiring communication strategies and materials for major donors to communicate the progress and impact of programmes; using existing materials where possible and aligning communications with the wider Partnerships team.

● Liaise with relevant teams (e.g. country field teams, WWF-SG conservation, finance) to collate information, fact check and seek clarification to ensure the info provided is accurate and up-to-date. Requires coordination and excellent working relationships within WWF Singapore and across APAC conservation teams

● Designs and manages bespoke, segmented and mass digital communications to UHNWls, VIPs, board members, including newsletters, event invitations and registrations via Active Campaign, EventBrite or similar software

● Designs, drafts and edits philanthropy communications documents and digital presentations, including selection and inclusion of infographics, images, videos and photos to compellingly communicate to sophisticated external audiences

● Proactively seek and knowledge manage environmental and conservation news which may be of interest to the Philanthropy audience

Due Diligence and Research (15%)

● Works with the Head of Philanthropy to fulfill requirements of internal due diligence processes including software and database management

● Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

● Conducts prospective major donor, trusts and foundations, multilateral grants and board of directors research including profiling and preparing of bios

● Assists in research and preparation of briefing documents for HNWIs, VIPs, the government, and other stakeholders

Data Management and Administrative Support (15%)

● Ensures the integrity of the donor database / CRM, and generates associated reports, such as the HNWI prospect pipeline, philanthropy income and major donor projects. Requires collaboration with Finance and CRM teams

● Maintain an accurate database of contacts on Active Campaign for mass/segmented communications.

● Oversee the process of signing gift agreements and no-cost extensions, seeking internal approval and legal advice as appropriate.

● Provides operational and administrative support Procurement process including venue or vendor selection, quotation form, invoicing etc

● Processing invoices and financial statements in close collaboration with WWF-Singapore’s Finance Team

● Provides operational and administrative support (e.g. scheduling meetings, calendar management) as needed to the Philanthropy Lead

Events (10%)

● Organises bespoke events, activities and fundraisers for existing donors and prospects

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Prepare talking points, key messages, and briefings for bespoke events targeted at HNWI and major donors.

● Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Drafts and manages communication and /invitations to stakeholders.

● Supports logistics of donor and prospects for conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable

V. Profile:

Required Qualifications

● Bachelor’s Degree in a relevant discipline with excellent results. Postgraduate qualifications will be highly regarded.

● At least 3-5 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.

● Proven track record in high-value target achievement in either trusts and foundations, public sector, major donor or corporate fundraising. Experience with proposals and grant applications a plus.Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Knowledge in Chinese (e.g. Mandarin, Cantonese) a plus Experience in cultivating relationships and support effective stewardship of granting organisations and donors

Required Skills and Competencies:

● Strong stakeholder focus and an outstanding service-oriented attitude

● Income oriented with ability to work with income targets

● Ability to correspond in a context sensitive and sophisticated manner with external audiences, including trusts and foundations, major donors, high net worth individuals, and other relevant stakeholders

● Ability to work independently with all levels of internal management and staff, and exhibit the leadership required to establish effective cross-team collaborations for successful delivery of required outcomes

● Strong research and analytical skills

● Ability to think strategically and intelligently

● Problem solver with ability to adapt to a fast-paced environment

● Ability to apply visual and written creativity to communications

● Plans and organizes/ manages the job independently and proactively

● Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the CEO and Philanthropy Lead as required

● Have an understanding of government policy and regulations for Charities and Institutions of a Public Character (IPC), as well as an understanding of major gifts fundraising landscape in Singapore

● Interest in conservation and sustainability is appreciated

● Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need.

We are an SME software house founded by experienced IT-savvy veterans to provide CRM, and other customized software application and solutions for our clients. We are looking to grow and nurture our pool of talents to deliver innovative products for the ever demanding market.

We are actively searching for a dynamic and passionate Chief Technology Officer (CTO) to assume a strategic leadership role within our organization. The selected individual will be tasked with driving innovation, aligning technology initiatives, and fostering collaboration across functional teams. As the CTO, you will be instrumental in shaping our technological strategy, ensuring its seamless integration with overarching business objectives.

Responsibilities:

• Lead the development and execution of the overall technology strategy, ensuring alignment with business goals, and oversee both system architecting and development efforts.
• Lead the conception of innovative features, specifically focusing on AI-driven fraud detection systems.
• Ensure efficient, profitable, and secure technology utilization while managing technology solution and R&D budgets to achieve cost efficiency.
• Proficient in writing, auditing, and deploying code, with a capability to establish standardized processes for production support.
• Build, nurture and manage a team of skillful front-end and back-end developers.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Requirements:

• Minimum 10+ years experience as a CTO or a senior technology leadership role.
• Proven track record in delivering corporate banking solutions.
• Experience in AI development frameworks.
• In-depth knowledge of technology trends, systems, and methodologies.
• Strong strategic thinking and business acumen.
• Proficient in Java, OOAD principles, Microservices/Monolithic architecture, SQL databases, and Spring Boot.
• Experience in performance optimization, including SQL and source code complexity.
• Open to frequent international trips to meet clients.
• Adept team player with strong interpersonal skills and the ability to share/collaborate with peers.
• Superb communicator capable of explaining complex concepts to executives, engineers, and stakeholders.
• Creative thinker with innovative problem-solving skills and ability to work in a fast-paced environment
• Fluent in both Mandarin and English (verbal and written)
• (Preferred) Familiarity with Accounting Systems, Payment & Settlement Systems, and Payment Gateways.

As the Facility Management Officer, you will play a crucial role in ensuring the smooth operation and safety of our office building at Hill Street. You will be responsible for managing and optimizing facility operations, as well as fire safety measures and protocols.

Job SCOPE:

1. Facility Operations Management:Oversee day-to-day operations of the office building, ensuring a clean, safe, and well-maintained environment for our employees and guests.
   Develop and implement effective maintenance programs to enhance the longevity of building systems and equipment. Including and not limited to i.e., Environment Monitoring System (EMS), Building Management System. UPS, power, temperature control, humidity, water detection sensor etc.
   Collaborate with vendors and contractors to coordinate maintenance, repairs, and renovations.
   Prepare and maintain Master Maintenance Schedule and collaborate with various stakeholders to ensure maintenance work are carried out as planned.
   Ensure that all technical issues are resolved in accordance to the agreed SLA.
   
2. Fire Safety Management:Serve as the designated Fire Safety Manager in accordance with local regulations and guidelines.
   Review, implement and regularly update comprehensive fire safety plans, procedures, and evacuation protocols in accordance to local regulations.
   Conduct regular fire drills and training sessions for building occupants.
   Ensure that fire safety equipment, such as fire extinguishers, alarms, and sprinkler systems, are properly maintained and in compliance with standards.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   Coordinate with relevant authorities and emergency services to enhance the building's emergency response capabilities.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   
3. Regulatory Compliance:Stay updated on relevant local regulations and codes related to building management and fire safety.
   Ensure compliance with all statutory requirements, permits, and licenses.
   Support internal and external audit reviews to the expending and contracts of renovation and maintenances works
   
4. Budget Management:Manage the facility budget effectively, ensuring cost-effective solutions without compromising safety or quality.
   Provide input for budget planning, forecasting, and capital expenditure related to facility management.
   Prepare and submit necessary PR/PO for works required.
   

Qualifications & Experience:

• Diploma or equivalent in either Estate Management, Facility Management, Engineering in Mechanical or Electrical related.
• Proven experience in facility management, with a focus on fire safety.
• Certification as a Fire Safety Manager.
• Strong team-player, with natural ability to interact with all levels of staff.
• Enjoy problem solving and challenging status-quo
• Good interpersonal, project management, stakeholder management

As the Facility Management Officer, you will play a crucial role in ensuring the smooth operation and safety of our office building at Hill Street. You will be responsible for managing and optimizing facility operations, as well as fire safety measures and protocols.

Job SCOPE:

1. Facility Operations Management:Oversee day-to-day operations of the office building, ensuring a clean, safe, and well-maintained environment for our employees and guests.
   Develop and implement effective maintenance programs to enhance the longevity of building systems and equipment. Including and not limited to i.e., Environment Monitoring System (EMS), Building Management System. UPS, power, temperature control, humidity, water detection sensor etc.
   Collaborate with vendors and contractors to coordinate maintenance, repairs, and renovations.
   Prepare and maintain Master Maintenance Schedule and collaborate with various stakeholders to ensure maintenance work are carried out as planned.
   Ensure that all technical issues are resolved in accordance to the agreed SLA.
   
2. Fire Safety Management:Serve as the designated Fire Safety Manager in accordance with local regulations and guidelines.
   Review, implement and regularly update comprehensive fire safety plans, procedures, and evacuation protocols in accordance to local regulations.
   Conduct regular fire drills and training sessions for building occupants.
   Ensure that fire safety equipment, such as fire extinguishers, alarms, and sprinkler systems, are properly maintained and in compliance with standards.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   Coordinate with relevant authorities and emergency services to enhance the building's emergency response capabilities.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   
3. Regulatory Compliance:Stay updated on relevant local regulations and codes related to building management and fire safety.
   Ensure compliance with all statutory requirements, permits, and licenses.
   Support internal and external audit reviews to the expending and contracts of renovation and maintenances works
   
4. Budget Management:Manage the facility budget effectively, ensuring cost-effective solutions without compromising safety or quality.
   Provide input for budget planning, forecasting, and capital expenditure related to facility management.
   Prepare and submit necessary PR/PO for works required.
   

Qualifications & Experience:

• Diploma or equivalent in either Estate Management, Facility Management, Engineering in Mechanical or Electrical related.
• Proven experience in facility management, with a focus on fire safety.
• Certification as a Fire Safety Manager.
• Strong team-player, with natural ability to interact with all levels of staff.
• Enjoy problem solving and challenging status-quo
• Good interpersonal, project management, stakeholder management

Essential Duties and Responsibilities:

1. Proactively manage cash flows in a leveraged environment

• Manage financial capital; communicate capital requirements/ implications of business decisions to President and BOD.

• Conduct meaningful proactive analysis to improve key business decisions focusing on management of working capital.

• Grow equity value.

• Ensures efficient capital expenditures and minimizes taxes.

2. Define the financial strategy

• Provide useful financial insights to help make better decisions about formulating and executing business strategy.

• Establish internal control processes required to manage and grow the business.

• Anticipate and correct problems in advance.

• Drive the annual budget process and the monthly reporting.

3. Drive and improve effective financial reporting

• Provide timely and accurate budgets, financial reports and analysis.

• Analysis of financial and other operating data to provide key insights into business performance and trends.

• Ensure the financial reporting system provides accurate and reliable information and report.

• Establish continuous improvement directives focused on using IT as a competitive advantage on financial reporting.

4. Ensure compliance with the legislative and regulatory requirements concerning public listing

• Involved in fund raising operations and on-going development.

• Review and ensure effective treasury function.

5. Effectively lead the finance / accounting team by hiring and retaining top-grade talent.

• Develop and coach existing team.

• Proactively replace underperformers as needed.

6. Develop and implement a risk management policy

• Ensure controls are in place..

• Develop processes and disciplines around monitoring and assessing risk in positions.

• Expand financial reporting systems to determine monthly, quarterly and annual gross profit estimates.

7. Drive effective internal and external communication interactions

• Effectively manage sponsor, bank, board of director and financial advisor relationships.

• Manage the fiduciary responsibility of the CFO.

8. Lead financial aspects of potential M&A activity

• Lead the financial evaluation of mergers and acquisition candidates.

• Structure, negotiate, and finalize purchase agreements.

• Lead systems integration efforts.

9. Any other duties as directed by the company.

• Central working location
• Potential to earn commissions

Our client, a financial institution, is looking to hire a Loan Officer to support Brokers in processing personal loans and verifying customer eligibility/legibility.

Requirements:

• Diploma holder with at least 5 years of relevant working experience in Loan Operations/Credit administration.
• Fluent in English and Mandarin to liaise with Mandarin-speaking stakeholders

Please note that this role requires work on the weekends (5.5-day work week) and the working hours are from 11am to 7pm.

If you believe you fit the requirements for the role, please click "Apply"
Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

About the position

The Investment Officer position will play a key role in achieving the Southeast Asia Economic strategy’s objective to increase Australian investment in Singapore, working closely with colleagues at the Australian High Commission and in other Australian missions in Southeast Asia. Working under limited direction to implement initiatives under the strategy, working with Singaporean and Australian Government agencies, Australian investors and the business community to promote Australian investment in Singapore. You may be required to undertake travel within and outside of Singapore and undertake work outside of business hours.

Key responsibilities of the position include but are not limited to

• Build, develop and maintain collaborative networks with key business, government agencies and financial sector contacts.
• Maintain and develop a current understanding of the Singaporean Government policies and emerging issues including and outside of the regulatory requirements for foreign investors.
• Work collaboratively with local project proponents to better understand Australian investor appetites and to shape investment opportunities to attract Australian investors.
• Undertake research and analysis to identify and report on investment environment, market insights, regulatory processes and barriers and existing and emerging business opportunities for Australian companies across a range of sectors.
• To view the complete responsibilities, please visit our Australian High Commission Career Opportunities webpage

Required Qualifications/Experience/Knowledge/Skills

• Qualifications in a relevant field are highly desirable.
• Experience in a related field is highly desirable.
• Demonstrated skills in building and managing productive working relations with clients, suppliers, business partners and/or government bodies, and a proven ability to utilise a network to achieve business results.
• Fluency in English is essential.
• To view the complete job requirements, please visit our Australian High Commission Career Opportunities webpage

How to apply

For more information to submit a successful application with the necessary documents, visit Australian High Commission Career Opportunities page.

As a Front Desk Officer, you will serve as our guests’ first point of contact and manage all aspects of accommodation needs. Your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Great customer service and work experience in the hotel industry is an advantage. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our lodging facility available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Confirm group reservations and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.

Requirements

• Work experience as a front desk agent or similar role would be an advantage
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS would be an advantage
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills
• Positive attitude, excellent communication and organizational skills
• Working knowledge of various computer software programs (MS Office, PMS software, POS, InfoGenesis, etc.) and able to perform cashiering duties

Benefit

• Medical and other staff benefits
• Friendly environment and company culture
• Skills, training and career development opportunities

Position: Senior Training Officer (Day Activity Centre)

Leadership- Pivotal role in supervising the training officers in the running of the centre operations for clients with developmental and intellectual disabilities (referred to as members).

Volunteer Management - To orientate and manage volunteers supporting our members at the centre.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs
• Develop programmes to support the member in his/her achievement of PDP (Personal Development Plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Implement behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Support volunteers to better assist and engage members in their development
• Maintain administrative work such as attendance taking, records of programmes, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification, Experience & Attributes:

· Diploma or degree in Disability Studies / Special Education / Psychology or equivalent

· At least 2 years of relevant experience working with persons with developmental and intellectual disabilities

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with developmental and intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

• Provide office secretarial, administrative and clerical duties to support the smooth functioning of the office, with particular focus on the conveyancing matters.
• Able to handle ELS and conveyancing matters including sub-sale, loan documentation and real-property projects in residential, commercial and industrial properties.
• Corresponding, communicating with clients, developers, bankers, law firms and various government agencies.
• Arrange and coordinate meeting appointments and business schedules.
• Ensure proper filing and archival of documents.
• Work consultatively with the respective team members on ad-hoc projects from time-to-time.
• Participate effectively in ad-hoc projects assigned.

Requirements:

1. At least 2 years of working experience in conveyancing.
2. Good interpersonal skills with positive working attitude and multi-tasking.
3. Quality-focused and attention to details.
4. Salary commensurate with experience.

- Project site located at NUS

- Estimated contract period 24 months with the option of monthly extension

- Must be registered with IES and with valid RE's certificate

- With minimum 5 years' RTO site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations

• verification of grant claims to ensure they are in accordance with the funding guidelines from fund sponsors;
• ensure accuracy of claim amounts with relevant supporting documents;
• raise invoices in Workday for disbursement to grantees for verified claims;
• prepare submissions to seek reimbursement from fund sponsors;
• monitor the timely submission of claim forms and audit reports by grantees and support audits and other matters related to grant administration.

Part time office cleaner required at Beach Rd, Weekdays 7am to 11am.

Please call 84682807 or 97760518 for more details.

YOUR DAY TO DAY

• Assist in the timely billing of accounts
• Maintain a filing system for account receivable records
• Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
• In the absence of the Account Clerk, handle correspondence and queries regarding city ledger accounts
• Assist in the reconciliation of accounts
• Process all invoices and statements
• Record and process payments of goods and services
• Maintain a filing system for accounts payable records
• Check arithmetic accuracy and invoices
• Assist in reconciling the weekly purchase log
• Prepare cheque run for approval on a weekly basis
• Reconcile supplier statements with established records and report any discrepancies
• Assist in maintain the batch register and balance daily to general ledger
• Assist in preparing the accruals journal at month end for regular suppliers and delivery dockets not paid
• Calculate travel agent commissions
• Aid in the preparation of the travel agents cheque listing
• Use finance computer programs
• Respond to and resolve account queries
• Collate suppliers documentation for processing
• Posting of Non-PO invoices
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Ensure all invoices have the appropriate documentation attached and approvals prior to processing
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

WHAT WE NEED FROM YOU

• Experience in working internationally and cross- culturally in the hospitality industry
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

Supervision and coordination of the construction of the civil and structural works of the project and exercise all reasonable skill, care and diligence in the discharge of the contract period.

To carry out site supervision and inspection of the works to ensure that the works are constructed to required quality and accuracy.

To maintain proper and update daily records of all works done, including records of tests, inspections, status of works, safety, site diary, materials and equipment on site.

To verify reports and claims submitted by the contractors.

To record all variations as instructed or approved by Consultant Team.

To attend to contractor’s queries and co-ordinate works of main contractor and direct contractors.

Responsible to the consultants who will have overall control of the site supervisory staff and also discharge of duties are listed following items of works.

WHAT’S THE JOB?

Produces all invoices and statements for the Finance Department. Responsible for the timely and accurate monthly payment. Promotes the desired work culture around our Winning Ways of the InterContinental Hotels Group and the brand ethos.

YOUR DAY-TO-DAY

• Duties include:
• Assists in coordinating the preparation of the departmental annual budget
• Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
• Respond to and resolve account queries
• Collate suppliers' documentation for processing
• Assist in Invoice posting and payments and Month end accruals
• Assist in monthly invoices processing for other IHG hotels, General Manager and Shop rentals
• Prepare weekly food costing report.
• Prepare month end food and beverage journals and inventory reconciliation
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Maintains a filing system for account payable records
• Respond to and resolve vendors’ and other accounts queries
• Collate suppliers’ documentation for processing
• Work closely with Receiving department and related departments to ensure all invoices have the appropriate documentation attached and approvals prior to processing
• Process all invoices for payment and perform supplier reconciliation statements
• Respond to and resolve vendors’ and other accounts queries
• Check arithmetic accuracy and invoices and assign general ledger codes as per chart of accounts
• Reconcile Food and beverage, general and direct items purchases between the Purchasing/Inventory and Accounting system
• Run cheque / giro payment / electronic fund transfer for approval on a monthly/weekly basis
• Reconcile supplier statements with establishment records and follow up on any discrepancies
• Maintain the batch register and balance daily to general ledger
• Generate vendors’ aging report and ensure it balance with General ledger
• Ensure all controls are in compliance with internal/external audit requirements
• Performs other duties as required by Accountant / Senior Accounts Officer

ACCOUNTABILITY

Under the general direction of the Assistant Director of Finance and Business Support and within the limits of InterContinental Hotels Group policies and procedures, and local requirements, has responsibility for administration of Hotel’s Credit Policies.

WHAT WE NEED FROM YOU

Diploma or Vocational Certificate in Accounting or Business Administration or related field, with 1 years experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Proficient in the use of Microsoft Office. Possesses problem solving, reasoning, motivating, organizational and training abilities. Has good writing skills.

• Experience in working internationally and cross- culturally in the hospitality industry
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

Position Description

Role: Carbon Projects Analyst

Date: 14.02.2024

Location: Singapore

Employment: Full time

TEM's Purpose

To empower businesses, customers and communities to achieve carbon neutrality and make extraordinary impact by connecting with life-changing high quality, high integrity offsetting projects.

TEM's Values

We create maximum impact every day

Positive environmental and economic impact are the foundations of everything do. We consider risk, return and impact equally in our decision making.

We drive profitability to scale our impact. We channel significant investment into nature to enable others to achieve net zero carbon emissions.

We have a pioneering mindset

We are ambitious and creative in building our part of the net zero economy.

We challenge assumptions to discover creative solutions to hard problems.

We are curious, take smart risks and are open to, and learn from failure.

We operate with the highest level of Integrity

We are genuine, open, ethical, and fair.

We only pursue opportunities connect with our values.

We pride ourselves on setting the standard for high integrity offsets. How we get things done is as important as what we achieve, even when it’s challenging.

We achieve excellence together

We win, lose, and celebrate together.

We trust and empower each other and tell it like it is, with respect and empathy.

We set a high personal bar and commit ourselves fully to our Purpose.

We embrace a partnership approach, with suppliers, customers, and each other.

Our People

A diverse, inclusive, and high-performing culture:

Where we inspire our people to deliver outcomes that have greatest impact on our customers, communities and each other.

Where we are surrounded with talent and as a team we respect and value each other to solve complex problems and innovate.

Where we empower our people to grow personally and professionally by embracing new ways of thinking, learning and working.

About TEM

TEM is a vertically integrated carbon solutions provider that focuses on providing solutions throughout the carbon supply chain.

· Customers: TEM supports its customers’ emission reduction commitments with carbon offsets and strategic solutions through deep corporate partnerships, wholesale transactions, and digital applications and products.

· Integrated Solutions:

TEM works with traditional landowners, farmers, corporates and governments across Asia-Pacific to identify, develop, own and/or manage high-integrity projects that deliver long lasting impact. In addition, TEM provides tailored carbon offset solutions though digital offerings and portfolio management.

· Risk and Impact Measurement:

TEM identifies and manages quality assets to procure a premium supply of integral and impactful carbon offsets for its customers and wider distribution via the global market.

All origination and distribution activities are supported by comprehensive due diligence and impact measurement and monitoring services.

· TEM is an equal opportunity employer, we encourage women and people from culturally diverse, Aboriginal and Torres Strait Islander backgrounds to apply.

Your Business Unit

Climate Positive

· Climate Positive represents TEM’s origination division and is responsible for sourcing, developing and managing carbon projects, with established project portfolios split between its domestic and international operations.

· Climate Positive’s origination pipeline is comprised of Australian Human Induced Regeneration HIR/IFM and environmental plantings, and International REDD+, Cookstoves and Blue Carbon projects located across APAC.

Your Team

You will be working alongside the Managing Director of TEM Asia Pacific, Senior Carbon Project Managers and Carbon Project Managers.

Reporting line

The role reports to the Managing Director of TEM Asia Pacific and is a member of the Climate Positive Team.

Purpose of role

To assist our Carbon Project Managers with specialist technical support and project management in the origination and implementation of carbon offset projects in Asia Pacific.

Your Responsibilities

· Assist with project management of carbon origination projects that are being developed by TEM, including preparing and managing Project Plans, budgets, and internal reports, to ensure project quality and timeliness

· Provide technical support in the identification, assessment, and implementation of carbon offset projects, including the preparation of due diligence and other technical assessment reports

· Provide support to the Project Management Team by assisting with quality assurance for technical reports that may be prepared internally for TEM or externally by consultants and other external parties

· To update and maintain key technical documents, including Project Design Documents, Validation and Monitoring Reports for carbon offset projects, ensuring a standard that is required for third party auditors and project registration/issuance entities such as Verra, Gold Standard, Climate Active and the CDM Executive Board

· To learn and understand up-to-date knowledge on project methodologies that are relevant to TEM and the policies and requirements of project registration and issuance entities

· Liaise with TEM staff to provide internal technical support as may be required

· Communicate with external parties

Other duties

Fulfil other duties as required by management and other department personnel as requested/required.

Your Skills & Experience

· A degree or diploma in Environmental Science, Engineering or other relevant fields is an advantage

· A passion for climate change and a real desire to make a difference in this fieldector

· A passion for climate change and a real desire to make a difference in this field

· Excellent client liaison skills, business development and negotiating skills

· Highly organised, ability to manage competing priorities and meet deadlines, and remain calm under pressure in a fast-paced environment

· An understanding of carbon markets is considered an advantagey to build relationships and influence stakeholders at all levels

· An understanding of carbon markets is considered an advantage

Our Leadership philosophy

At TEM, leadership is a privilege, and at it core is a real desire to make a difference in the lives of our people, customer and communities in which we operate. Leadership is not tied to a title; it is a collection of beliefs and behaviours that energise others to achieve collective and sustainable outcomes that deliver impact. Our leaders at TEM put Customers and Communities first, are always learning and pursue our purpose by living our values.

How to apply with TEM

· Please apply by submitting a cover letter outlining what you will bring to TEM (1 page maximum), and CV (maximum 2 pages) to [email protected]

· Singapore Citizens and PR applicants only.

· This position may be offered as part of Workforce Singapore’s Career Trial Program or Career Conversion Program on a full time basis. The Career Trial will be for 3 months, with a view to a full time job offer at the end of the trial for a suitable candidate. $3000 - $5000 SGD per month upon completion of Career Trial.

This position description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

• Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)
• Possess internal auditing skill on ISO 14001 & ISO 45001
• Detailed understanding and knowledge on WSH Act, environmental & other legal requirements
• Registered Workplace Safety & Health Officer with MOM for at least 3 years
• Pro-active, independent, able to work with minimal supervision and perform under pressure

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.