• To support product data entry and digitalization in product database
• To provide administrative support for regulatory projects
• Any other ad hoc duties

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Attached to Credit Loans Facilities Team
• Issuance of Letter of Instruction (LI) to law firm &/or valuer
• Take out files from filing room for warehousing
• Match files with redemption emails and raise forms
• Assist officer with admin tasks (clean up)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The IT Security Officer (ITSO) will oversee the security of the IT infrastructure, serving as the primary contact for all security-related issues.

Key responsibilities include:

• Be the point of contact for IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HQ.
• Support in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week.

About The Opportunity

As a Clinical Admin, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.

What You'll be Doing

Claims and Billing Management

• Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
• Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.

Medical Records Office

• Manage incoming and outgoing medical reports. Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
• Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.

Communication and Correspondence

• Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
• Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
• Handle patient inquiries and concerns. Address patient questions and concerns, providing excellent customer service and ensuring patient satisfaction.
• Appointment scheduling and coordination. Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.

Operational Support

• Support clinic operations. Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks, restocking of clinic supplies and other duties as assigned.

What We Are Looking for

• ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
• Previous experience in a Medical administrative role or similar position is highly preferred.
• Having a certification in phlebotomy is highly preferred as well
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using medical software and office applications.
• Knowledge of medical terminology and billing practices.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Data entry processing
• To check daily reports
• To check the application
• Collecting cheques from Paying Cashier / Finance
• To prepare rejection letters
• Any other ad hoc duties

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Prepare & prepare all orders from various platforms
• Process stock requests
• Maintain the order and cleanliness of the warehouse
• Track and document all inventory movements to and from the warehouse
• Perform stock control by counting stocks / stock taking
• Coordinating with internal stakeholders to order stocks when low

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Overview:The Customer Service Officer is responsible for providing exceptional support to customers through various channels, including phone, email, and chat. This role involves addressing customer inquiries, resolving issues, and ensuring a positive experience with the company’s services.

Key Responsibilities:

1. Customer Interaction:Respond to customer inquiries in a timely and professional manner.
   Provide accurate information regarding products, services, and policies.
   
2. Issue Resolution:Identify customer issues and provide effective solutions.
   Escalate complex problems to senior staff or relevant departments when necessary.
   
3. Record Keeping:Maintain accurate records of customer interactions and transactions.
   Update customer accounts with relevant information.
   
4. Feedback Collection:Gather customer feedback to improve service and products.
   Report common issues or trends to management.
   
5. Team Collaboration:Work closely with team members to ensure consistent service delivery.
   Participate in team meetings and training sessions to enhance skills.
   
6. Product Knowledge:Stay informed about company services and services to effectively assist customers.
   

The Opportunity

• Adecco is partnering with a leading bank to look for a compliance risk officer for Independent Compliance Risk Management (ICRM). This associate will be responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs.
• Contract till mid Feb 25 (maternity cover)
  
  Responsibilities:
• Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM.
• Translating ICRM strategy and goals across clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serves as a subject matter expert on Compliance programs.
• Providing oversight and guidance over the assessment of complex issues, structuring potential solutions and driving effective resolution with other stakeholders.
• Identifying and assessing key compliance risks. Ensuring compliance risks are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
• Monitoring adherence to Compliance Risk Policies and measuring compliance risk through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
• Performing complex analyses of comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2 to 5 years of experience
• Expertise of Compliance laws, rules, regulations, risks and typologies;
• Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
• Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
• Experience in managing regulatory exams and relationships with examiners, auditors etc.
• Awareness of regulatory requirements including local and US laws, international and industry standards

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply ICRM officer
• We regret to inform that only shortlisted candidates will be contacted

The IT Security Officer (ITSO) will oversee the security of the IT infrastructure, serving as the primary contact for all security-related issues.

Key responsibilities include:

• Be the point of contact for IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HQ.
• Support in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

2-Year Contract via Agency

Job Responsibilities:

• Carry out inspection and maintenance of electrical equipment in Desalination Plant
• Perform troubleshoot and implement solution for safety and maintenance work
• Supervision of contractors and perform administrative duties to ensure high quality of work and comply to safe work procedures

Minimum Requirements:

• Diploma in Electrical Engineering
• Experience in maintenance of water treatment/ Desalination Plant will be an advantage

This position will be based in Jurong Island, company transport is provided at Jurong East/ Choa Chu Kang MRT station.

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

1-Year Contract via Agency

Job Responsibilities:

• Disseminate and enforce company policies and procurement procedures to user departments
• Assist Head of Section with procurement activities for new projects
• Manage and oversee purchase orders and contracts for all plants
• Ensure all purchases and contracts follow company procurement policies
• Collaborate with other departments on tender and contract activities
• Ensure proper contract execution and compliance with SOX requirements
• Follow up on contractual requirements and provisions with vendors
• Monitor overdue reports for contracts, purchase orders, insurances, and security deposits, sending reminders to departments
• Manage vendor master data in SAP MM and SAP B1 (vendor creation and qualification)
• Conduct vendor performance reviews annually and after contract completion
• Oversee tender sales

Minimum Requirements:

• Diploma holder
• 2-3 years experiences in procurement, contract tendering and admin
• Willing to work in Jurong Island

This position will be based in Jurong Island, company transport is provided at Choa Chu Kang/ Jurong East MRT station.

• Safety Compliance:Ensure adherence to local, state, and federal safety regulations.
  Monitor and report on compliance with safety policies and procedures.
  
• Risk Assessment:Conduct regular safety audits and risk assessments to identify potential hazards.
  Develop and implement corrective action plans to address identified risks.
  
• Training and Education:Organize and conduct safety training sessions for employees.
  Create safety manuals and materials to promote awareness and understanding of safety practices.
  
• Incident Investigation:Investigate accidents and near-misses to determine root causes.
  Prepare reports and recommendations to prevent future incidents.
  
• Emergency Preparedness:Develop and implement emergency response plans and procedures.
  Conduct drills and training exercises to ensure readiness for emergencies.
  
• Collaboration:Work closely with management and employees to foster a culture of safety.
  Collaborate with other departments to ensure safety is integrated into all operations.
  

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with a leading bank to look for a KYC/SOW Officer
• Starts off as a 6 months contract, with high chance for extension/conversion

The Job

• Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts, KYC reviews and timely escalation/reporting of any discrepancies.
• Review all account opening and other supporting documents required for individual and KYC information updated in the system
• Provide expert advice on documentation to Client Advisors on complex account structures
• Perform name searches in the bank approved search engines
• Liaise with KYC / AML team / COO office as appropriate for the account setup
• Monitor document deficiencies as per bank control procedures
• Training of Front office staff on legal documents and KYC related subjects
• Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand and maintain the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

The Talent

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2-3 years
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply KYC SOW Officer
• We regret to inform that only shortlisted candidates will be contacted

2-Year Contract via Agency

Job Responsibilities:

• Responsible for the proper supervision and execution of maintenance and overhaul of all control and instrumentation equipment
• Supervise contractors to ensure good quality and progress of maintenance works, full compliance with contract specifications, and to report on performance of contractors
• Assist the Engineer in investigation of plant defects and outages
• Perform trouble-shooting and rectification of fault and maintenance works, carry out inspections and monitor condition of plants

Minimum Requirements:

• Technician: Relevant NTC II or ITC certificate such as Electrical/ Mechatronics/ Mechanical
• Technical Officer: Diploma in Engineering (Electrical/ Electronics/ Mechatronics/ Control) or equivalent
• Experience in Power, Utilities/ Petrochemical or Process Plant will be an advantage

This position will be based in Jurong Island, company transport is provided at Choa Chu Kang/ Jurong East MRT station.

1-Year Contract via Agency

Job Responsibilities

Seeking a dedicated professional to oversee contract administration, ensuring that all contract documentation and operational processes are aligned with our operational plan and business policies.

• Overseeing contract matters, including account setup, contract activation and termination, vetting summaries, and maintaining physical contract documentation
• Managing meter-related tasks such as setup, activation, deactivation, and removal
• Ensuring compliance with audit requirements and retail policies
• Liaising and managing communication with external parties like MSSL and PowerGrid on customer-related issues
• Maintaining databases, including SAP, customer portals, and department mailboxes
• Supervising junior staff and ensuring that operational workflows and manuals are in place for staff training
• Administering and implementing processes in compliance with EMA and MSSL requirements
• Reviewing work processes to simplify, standardize, and automate them
• Handling ad-hoc projects as assigned

Minimum Requirements

• Degree in any discipline
• Min 3 years related working experience/ Fresh graduates are welcome to apply
• Proficiency in MS Office – Excel and Word
• Meticulous, good interpersonal &problem-solving skills
• Good communication skill
• Fast learner who can work independently while maintaining a team-oriented mindset

This position is based at Somerset.

What the role is

The Environmental Monitoring & Modelling Division (EMMD) puts in place and manages a comprehensive air and water quality monitoring programme to ensure that effective monitoring of the air and water quality and enable policies to be formulated to improve air and water quality.

You will be part of the Modelling and Research team within the Modelling and Instrumentation Department (MID) under the EMMD, and be responsible for carrying out air dispersion and water quality modelling studies to assess and quantify the impact of policies and developmental projects on air and water quality. The team also carries out air and water quality research projects and data analysis to better understand air and water quality issues in Singapore.

What you will be working on

As part of the team, you will be responsible for the following: (i) Run simulations on air and water quality dispersion models to assess impact of new developments, track impact of pollution incidents, and identify sources of pollution, to support NEA’s policies and operations; (ii) conduct air and water quality research to provide insights on air and water quality issues in Singapore and provide recommendations to solve these issues.

In addition, you will cover the following:

• Customise and validate off-the-shelf dispersion models to support air and water quality assessments
• Develop and enhance dispersion modelling systems including an air and water quality forecasting system for Singapore. This could involve working with external agencies or appointed vendors
• Analyse and assess trends of air and water quality data using advanced data analytics
• Carry out data analysis using statistical tools, e.g. SPSS, etc, to assess possible impact of air and water quality due to related effects arising from climate change, and/or other factors
• Evaluate the methodology, risk impact assessment matrix, and air and water quality impacts for development projects, and where necessary conduct independent modelling runs to validate the impact assessments
• Collaborate with research institutions and internal stakeholders on scoping, planning and conduct of research studies
• Keep abreast with the latest developments in air and water quality modelling and research
• Carry out and manage research projects on understanding the sources, characteristics and environmental chemistry of air and water pollutants
• Work with local and international institutes and cultivate relevant research partnerships
• Perform procurement, finance and admin duties related to the various work items and/or projects
• Carry out presentations, prepare submissions and participate in various projects

What we are looking for

• Degree in Geography, Environmental Science, Earth System Science, Physics, or Chemistry
• Some knowledge in air and water quality, dispersion modelling software, GIS, data analytics, and/or statistics (e.g. SPSS) would be an advantage
• Demonstrate critical and analytical thinking and ability to articulate views clearly
• Driven, self-motivated and resourceful
• Demonstrate ability to undertake work both individually and part of a team
• Good command of spoken and written English
• Good communication and presentation skills
• Demonstrate critical and analytical thinking skills and ability to articulate thoughts and views clearly
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Scientific-Executive-Scientific-Officer--Modelling-and-Instrumentation-Dept-_JR-10000033799

1-year Contract via Agency

Job Responsibilities

Account Servicing Role:

• Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
• Familiarise with the three key segments which the are expected to handle day to day: Residential, Small Commercial and Tenants
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

OR

Sales Role:

• Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike
• Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person
• Supporting the the team for account servicing matters will also be required from time to time (e.g. peak periods)
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Minimum Requirements

• Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
• Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
• Prior experience or knowledge in relevant industries is an advantage
• Adequate proficiency in MS Office
• Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
• Diploma/ Degree in related field(s) is an advantage
• Fresh graduates are welcome to apply

This position is based in Somerset.

1-Year Contract via Agency

Job Responsibilities:

Technical Officer (Office Hours with weekend/ Public Holiday OT)

• Operate water treatment Plants (Inclusive of Demineralization, Wastewater Treatment, Electro chlorination), Chemical dosing system for Boiler water treatment and sampling system
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check and laboratory analysis
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Technician/ Technical Officer (Shift Role)

• Operate water treatment Plants (inclusive of Demineralization, Wastewater Treatment)
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check, perform water sample analysis, calibrate and upkeep laboratory instruments
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Minimum Requirements:

Technical Officer (Office Hours with weekend/ Public Holiday OT)

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

Technician/ Technical Officer (Shift Role)

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

Final shortlisted candidates might be invited for a site show around (depends on past experience).

This position will be based in Jurong Island, company transport is provided at Jurong East/ Choa Chu Kang MRT station.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• · Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
• · Provide technical support for resolution of customer problems, incidents, issues, request and queries
• · Escalate issue and follow up.
• · Data entry all cases into system accurately and timely
• · Respond to customer email timely
• · Apply to procedure, process and meet KPI

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)