Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 1 - 2 years of customer service & shipping experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Primary responsibilities:

• Provide Health, Safety & Environment (HSE) advice to all Businesses.
• Ensure compliance to all relevant Safety Management Systems.
• Ensure a safe working environment is made available to all employees, clients and contractors by ensuring that all regulatory HSE requirements are satisfied.
• Company Management Representative for all Safety Management System certifications.

Specific responsibilities:

• Central point of contact for all local HSE related issues.
• Development and maintenance of an effective Health and Safety Management System in line with Group policies and best practices.
• Development of an effective HSE strategy to support continuous improvement.
• Undertake accident/incident investigations and prepare/provide accident/incident reports where necessary.
• Undertake HSE inspections, audits and training where required.
• Provide appropriate advice to managers offering a practical and informed interpretation of Company Policies and H&S legislations in response to routine and non-routine matters to enable all operations to function effectively and consistently within established guidelines.
• To keep appraised of current HSE management best practice and theory in order to effectively advise and ensure relevant application in line with the business objectives, its culture and environment.
• Maintain effective working relationships with key people in all Businesses by ensuring an appropriate level of interaction, including reactive and proactive site visits and regular written/verbal communications.
• Ensure HSE remains a focused strategy and support the management in identifying priorities and monitoring performance against strategic objectives.
• At all times exercise due regard for the health and safety of all in line with Company’s policies and procedures.
• Provide guidance to Junior HSE Executive when required.

Requirements:

• Diploma with more than 3 years of working experience
• Must be a registered Workplace Health & Safety Officer with Ministry of Manpower
• Manage and lead the domestic training team
• Able to coordinate and motivate a team towards a common goal
• Able to work independently and to coordinate several activities simultaneously
• Able to interact with all levels of management, affiliates, suppliers and clients
• Good communication, negotiation and interpersonal skills
• Acts quickly and decisively; able to make tough calls
• Works well under pressure, challenges status quo
• Applies judgment and acts according to the company's standards of ethics and integrity
• Skills in coaching people beyond what they believe possible and giving them the freedom to act
• Able to treat people with dignity and fairness
• Able to ensure that process flow documentation is accurate and timely
• Knowledge of HSE management systems and procedures
• This position will be required to base in Jurong Island lab around 2-3 days a week, e.g. (3 days base in the main office at Boon Lay Way, 2 days base in their Lab at Seraya Avenue, Jurong Island).
• Must own transport and registered MOM safety officer
• Salary: Up to $6,000 + transport allowance
• 8.30am to 6.00pm (Mon - Fri)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Domain Exposure:

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Telephones Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

• MNC (Manufacturing)
• Basic $5000 to $5800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Woodlands (Transport provided Island Wide)
• Working hours: Mon – Fri (Normal Working Hours)

Job Scope

• Establish, implement, maintain and continually improve the Safety & Health Management System (SHMS ), Safety Case and relevant safety and health programmes and initiatives.
• Assume the role of Safety Case Lead and work with relevant departments in the development, implementation and maintenance of Safety Case.
• Support departments to review their risk assessments to identify foreseeable hazards and risks as well as propose reasonably practicable measures to eliminate/reduce the risks to as low as reasonably practicable.
• Conduct and manage the WSH Committee Inspections & Meetings as well as other safety & health site inspections to create a safe working environment and follow-up to close findings raised
• Develop and conduct Safety & Health related trainings to relevant personnel (employees/contractors) to enhance their safety knowledge & awareness to carry out the work safely.
• Conduct incident investigations and ensure proper closure of the corrective actions
• Support Fire Safety Manager (FSM) on Emergency Response & Fire Safety related matters.
• Any other duties as assigned by Factory Manager/ Senior Regional Safety Manager

Requirements

• Minimum Diploma in Engineering
• Certified and registered Workplace Safety and Health Officer (WSHO)
• Preferably 2-3 years working experience in a process manufacturing industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Purpose

Technical Officer (TO) works in a team to perform preventive and corrective maintenance of railway signaling and communications systems to improve its reliability. TO assists in the preparation of maintenance activities and is technically inclined and adept in handling electronics and computer-based systems and equipment for maintenance.

TO also supervises the works of contractors and external stakeholders to ensure adherence to operating requirements, quality standards and safety standards. O can communicate effectively within the team and able to multi-task and can prioritize assigned maintenance workload in supporting maintenance activities.

Duties & Responsibilities

1. Work in any of SMRT depots, tracks, and facilities, as assigned by supervisors.

2. Work in rotating or fixed shifts (i.a.w. MOM guidelines), as assigned by supervisors.

3. Perform Preventive and Corrective on railway infrastructure assets, as assigned by supervisors. (Training and qualifications will be provided by company).

4. Operate equipment, locomotives and/or specialized track maintenance vehicles within depot and mainline tracks, as assigned by supervisors. (Training and qualifications will be provided by company).

5. Ensure the railway infrastructure system defects are identified, classified, and mitigated/rectified promptly.

6. Ensure that railway infrastructure defects are recorded and reported accurately in accordance with the maintenance procedures or OEM technical manual.

7. Ensure all works are done in a safe manner in accordance with the organisational procedures or OEM technical manual.

8. Ensure that the railway infrastructure system defects and maintenance records are properly documented and updated in the Maintenance Tracking System.

9. Assist supervisor to conduct training as required.

10. Perform Possession Master (PM) / Person-In-Charge (PIC) / ground shunter duty, as assigned by supervisors. (Training and qualifications will be provided by company).

11. Operate company forklift and/or aerial work platform, as assigned by supervisors. (Training and qualifications will be provided by company).

12. Drive company vehicle for the purpose of work. (For holders of Singapore Driving Licence. Familiarisation and authorisation will be provided by company).

13. Observe and report any safety concerns at the workplace.

14. Undertake any other tasks or functions that are supplementary to the performance of the works, as assigned by supervisor. (Training and qualifications will be provided by company, as required). Examples include (but not limited to):

a. Responding to emergency operations

b. Assist in the execution of projects including testing & commissioning, attendance to contractors, etc

c. Supervise contractors' work

d. Preparation of reports

e. Provide logistics support

f. Housekeeping

Physical Requirement

1. Able to work on a Shift Roster system in accordance with the MOM guidelines and Collective Agreement.

2. Able to work in harsh environment with present of dust, oil, grease etc.

3. Able to work at height.

4. Able to climb staircase ladders, work undercarriage in limited space, squat and stand for long duration up to 4-6hours.

5. Able to lift, carry and install heavy tools/equipment up to 15kg.

Qualifications and Work Experience

1. Higher NITEC in Electrical Engineering, Electronics Engineering, or equivalent

2. Preferably 2 years’ experience in a maintenance environment

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Key Responsibilities:

• Manage and supervise major construction works in buildings, including services laying and lighting and control systems installation.
• Oversee the installation, maintenance, and operation of airfield lighting systems, airfield control rooms, server rooms, battery/genset rooms, M&E equipment, switch rooms, fire protection systems, and CCTV/security systems.
• Ensure compliance with Singapore standards and regulations, as well as industry best practices, throughout all construction and installation activities.
• Conduct regular inspections to ensure quality control and adherence to project specifications.
• Coordinate with contractors, engineers, and other stakeholders to resolve technical issues and ensure project milestones are met.
• Monitor project progress, including budget and schedule updates, and report findings to management.
• Implement safety protocols and ensure a safe working environment for all personnel involved in the projects.

Requirements:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Equivalent.
• Minimum of 3 years of experience as a Resident Technical Officer in construction projects, with a focus on building services and infrastructure projects.
• Strong knowledge of Singapore building codes, regulations, and standards.
• Proficiency in project management and construction supervision.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.