Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

• Perform and oversee the smooth operations of front desk including but not limited to check in, check out, currency exchange, room change, audit balances, daily reports according to establish policies and procedures.
• Perform and oversee the smooth operations of Hotel Communications Team including but not limited to answering internal and external phone enquiries, email enquiries, liaising with various departments to fulfil the enquiries and record keeping of enquiries.
• Be knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and Loyalty programs.
• Attend to guest’s complaints, enquiries and requests in a timely and courteous manner and report to Manager.
• Ensure that the front desk work area, lobby, entrance and Communications Office is kept clean and in an orderly state at all times.
• Attend shift briefings to ensure hotel activities and operational requirements are known.
• Ensure proper communication and handover through the Handover Log or any other communication tools for information/requests to colleagues and supervisor.
• Assist in the smooth operations of Front Desk and Communications Team adhering to respective policies and procedures
• Perform any other job tasks as assigned by the Manager.

Job Description:

• Responsible for recruitment process from job posting, candidates sourcing and screening, coordination of interviews, and administrative components involved.
• Processing of work passes application, renewal and cancellation.
• Register and update OFWAS.
• Manage onboarding and off-boarding administration.
• Handling WICA claims and liaising with insurers.
• Administer and renewal of staff and general insurances.
• Process and maintain purchase orders to suppliers
• Attend to visitors, in-coming telephone, incoming mails & faxes
• Ensure all documents are kept/filled in proper for quick retrieve
• Monitor all office & depot equipment are serviced/maintained/tested as per schedule
• Any other ad hoc duties

Requirement:

• At least 1 to 3 years of HR experience in Singapore
• Experience in using INFO-TECH is an added advantage
• Familiar with HR practices and well-versed with Employment Act and MOM regulations
• Proficient with Microsoft Office
• Team player with strong sense of responsibility and positive working attitude
• Good communication skills and able to work independently in a fast-paced environment
• Meticulous with attention to detail and possess good problemsolving skills

You may send your resume / CV to email address directly: [email protected]

Ensure the smooth operation and effective management of the estate , building.

Coordinate and supervise contractors for the maintenance of the estate, building

Responsible for processing policy documents.

Handles customer enquiries and maintains efficient service standards to customers.

Requirements

Preferable to have MCST experience

Certificate, Diploma in property management or related courses

Knowledge of BSMSA will be an added advantage

Strong communication skills

Able to work independently

Able to write reports

Full-time position available

Job benefits:

Entry-level Candidates with relevant Certificates, Diploma in property management are welcome to apply.

Medical insurance is provided.

Working office hour

We promote work-life balance.

Time off is provided if you need to attend any meeting after working hours.

Great culture in the company and supportive colleagues

Great yearly bonus awaiting

Thank you for applying.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements:

• Attend to walk-in applicants applying for loans, including working with business partners and tapping on external resources for referral of loan cases
• Ensure the eligibility of all loan applicants to proceed with loans and evaluate how creditworthy or not the applicant might be based on their history and current finances before recommending them for approval.
• Timely processing of bilateral and syndication loan drawdown, rollover, rate fixing, billing, repayment, and facility fee collection.
• Support remittance and deposit placement functions.
• Perform AML screening as well as pre & post-transactional handling.
• Timely and proper response to internal/external stakeholder inquiries and on matters relating to the services provided by the Branch.
• Maintain proper records of all loan files.
• Perform daily reconciliation, audit confirmation, management, and regulatory reporting.

Job Requirements:

• Strong working knowledge of back-office operations
• Working understanding of regulations, industry guidelines, and best practices.
• Knowledge of AML & Terrorist Financing as well as Operational Risk issues.
• Meticulous and good problem-solving skills.
• At least 5 years of relevant working experience in Loan Sales / Operations.

If you meet the above qualifications and are ready to advance your career in Personal Loan Officer, we’d love to hear from you!

How to Apply: Please send your resume and cover letter to [email protected]

Glenn Wong
Financial Services Business Lead
R1106685

Description:

• Attend to customers’ travel inquiries and requests through phone calls, emails, or walk-in

• Provide information on travel visa application and travel insurance

• Follow up and service customers’ inquiries or bookings, before and after-sales

• Achieve sales target monthly

• Opportunities for traveling overseas for familiarisation trips and tour-leading

Requirements :

• Must be able to work on shifts, weekends, and Public Holidays

• Service-oriented with good interpersonal and communication skills and teamwork - Basic Knowledge and familiar with the GDS booking system Sabre, Amadeus or Galileo, and OB system will be an advantage

Minimum Qualification

• O Level and above

- Able to converse & written in both English & Mandarin (Malay will be good too)

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholders
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

We are seeking a detail-oriented and efficient Resident Technical Officer to join our team in Singapore, Singapore. As a key member of our construction supervision team, you will play a crucial role in ensuring the quality and compliance of various civil engineering projects.

• Provide quality and compliance supervision for construction of mechanical works, including piping, water tanks, etc,
• Assist the Superintending Officer in daily supervision and coordination duties
• Inspect and supervise contractors' works and tests according to approved drawings and specifications
• Maintain accurate quality records of all works and monitor project progress
• Implement and oversee quality assurance plans in a well-coordinated manner
• Coordinate with contractors, stakeholders, authorities, and interfacing contractors on the execution of works
• Assist engineers in supervision, inspection, and quality control of on-site construction work
• Monitor and report on work progress as per the contractor's approved program
• Handle contractors' queries, reports, and verify claims
• Ensure adherence to local building codes and regulations
• Collaborate with project teams to identify and resolve technical issues
• Contribute to the continuous improvement of construction processes and methodologies

Role:

Safety Officer

• Working Hours: Monday to Saturday, 44hrs a week
• Candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements
• Location: Punggol
• Salary: $4,500-$5,000
• Main Con // WSH // Site inspection // Construction
• Career Progression

Summary:

As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Credit Officer/ Loan Officer
• Working Location: Chinatown
• Working Hours: 5.5 days (Weekdays - 11 am to 7 pm; Weekend 12 pm – 6 pm)
• Salary Package: Basic + Commission
• Duration: Permanent Role

Key Responsibilities

• Assist walk-in applicants with loan applications, collaborate with business partners, and utilize external resources for referrals.
• Evaluate loan applicant eligibility and creditworthiness before proceeding with approvals.
• Efficiently process transactions such as loan drawdowns, rollovers, rate fixings, billings, repayments, and fee collections.
• Support remittance and deposit placement activities.
• Conduct AML screenings and manage pre and post-transaction handling.
• Respond promptly and accurately to queries from internal and external stakeholders.
• Maintain accurate and comprehensive records of all loan files.
• Perform daily reconciliations, audit confirmations, and compile management and regulatory reports.
• Execute additional duties as required.

APPLY NOW!!!

• Diploma/Degree in Business, Finance, or a related field.
• Minimum of 2 years experience in Loan Operations or Credit Administration.
• Solid understanding of financial regulations, industry guidelines, and best practices.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67891 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a Project Manager with extensive experience in the Treasury and Financial Services sector, specializing in managing large-scale projects that enhance operational efficiency and compliance.

Mandatory Skill Set:

• Degree in Business Management, Information Systems/Technology, or Finance from a recognized institution;
• Should have working experience with Treasury and/or Wholesale;
• Minimum of 5 years managing large-scale projects in a global financial institution, with end-to-end responsibility;
• Strong influencing, negotiation, and communication skills; proficiency in MS Office applications;
• Ability to manage multiple initiatives and work under deadlines, with a proactive approach to problem-solving;
• Self-starter with the ability to work effectively across diverse cultures and teams.

Desired Skill Set:

Project management and/or Agile certifications (Product Owner or Scrum Master).

Responsibilities:

Develop, execute and closure of project plan. Revise as appropriate to meet changing needs and requirements;
• Drive project scoping and initiation document, business case and business requirements document;
• Manage project team, sponsors and stakeholders across business and technology lines and functions from Front, Middle and Back Office;
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal
compliance;
• Manage project resource and budget, scope, risk, schedule and progress, performance, deliverables, issues, escalations and conflicts;
• Engage team and stakeholders throughout the various stages of projects (including but not limited to facilitating requirements gathering workshops, design specification, identifying target
operating model, identifying and facilitating user training need, managing UAT /dress rehearsals/ parallel run/ Go-Live rollout etc);
• Produce and maintain key project documentation throughout the project lifecycle (i.e. plans, status reports, issue and risk logs);
• Produce accurate and detailed project reports and presentations to update the team’s project milestones and status to senior management on a timely basis;
• Effectively apply project management methodology and enforces bank’s project standards;
• Perform post-implementation review.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

• Supervise construction of Diaphragm Wall
• Supervise Bored Pile construction
• Supervise and ensure strict quality control
• Keep record of all site activities and prepare daily site report
• Supervise any repair works
• Monitor and report progress of the works on site
• Expect to work a minimum of 60 hours per week

Requirements

• Possess a Degree in Civil Engineering or equivalent
• Very good experience in the construction of Bored Pile, Diaphragm Wall, Basement Excvation works, Structural Works,
• Strong Experience in Report preperation, Site Management, Quality Control
• Minimum 3 years of relevant experience in the above areas

[Job ID: 779648]

Responsibilities:

• Oversee and manage the branch's liquidity, ensuring seamless cash flow operations by executing various money market transactions.
• Provide competitive loan and deposit rate quotes to both internal and external counterparties, supporting business requirements and maintaining the branch's market positioning.
• Monitor and analyze financial markets, ensuring compliance with MAS liquidity regulations.
• Foster and maintain strong relationships with money market counterparties, including participating in business trips as needed to enhance these connections and expand the branch's network.
• Conduct Know Your Customer (KYC) due diligence on counterparties to ensure compliance and mitigate potential risks.
• Accurately record transactions (including money markets and investment products) into internal systems, providing support to the investment team.
• Compile various reports, including position, market, and financial reports.
• Undertake other ad-hoc tasks as required.

Requirements:

• A minimum of 2 years of relevant experience in the banking or financial institution sector, specifically in ALM/Liquidity management.
• In-depth knowledge of financial markets, with a focus on money market products (e.g., Interbank cash trades, Repo, and FX).
• Ability to work independently while being a strong team player, with excellent interpersonal skills to engage stakeholders across the branch, as well as various units or divisions at Head Office.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Aviation). This position is based in Singapore.

Security Officer (Aviation)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Benefits:

· Up to $2.8k

· AWS + Variable Bonus

· Training provided

Working hours:

Monday - Friday (Alternate Saturday)
8:45am - 5:15pm (weekdays)
8:45am - 12:15pm (Sat)

Job Scope:

· Perform order processing & permit declaration through System.

· Perform shipping documentation and coordination with shipping line or agent.

· Perform warehouse, depot and transportation coordination with internal and external team.

· Perform Monthly accrual submission (Internal & External)

· Execute closure for all completed HCS orders in PSA HCS system.

· Check all PSA relevant charges are transmitted into PSA HCS system.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No.: 24C2559

Ong Boon Kuan (Deleon) | EA Personnel No.: R24126412

• Cashier Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holiday

Responsibilities

• Handle ticketing counter sales
• Provide customer service
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Part A

• Conduct routine inspections on all building services, equipment, and facilities.
• Ensure all service providers are performing up to the specification of contracts
• Attend to emergency service breakdown
• Attend to enquiries and feedback
• Ensure all contracts, insurance, certificates, and licenses are renewed before expiry.
• Coordinate and attend Council Meetings and AGMs, including preparation of notices, agenda, documents, as well as recording of the minutes
• Manage and maintain proper records and files of correspondences and documents
• Monitor payments and manage recovery of arrears
• Liaise with solicitors on recovering of arrears and other matters
• Preparing of Budget for Management and Sinking Fund

Part B

• Raise PO for any work order forward for account processing
• Preparing vendors payment and raise BIB for approval
• Execute facility refund and deposit other income into MCST account
• Other duties and responsibilities as site and HQ assigned

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.