Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a HR & Admin Officer to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR & Admin Officer:

• Process monthly payroll, timesheets, claims, and government-related submissions.
• Manage end-to-end recruitment, partnering with departments and conducting talent outreach.
• Develop recruitment materials and support employer brand initiatives.
• Utilize HR analytics to assess recruitment and retention efforts.
• Coordinate onboarding and offboarding processes.
• Identify training needs, manage course registrations, and maintain training records.
• Organize employee engagement events and support CSR programs.
• Oversee office administration, insurance renewals, and employee record maintenance.

Requirements:

• Diploma or Degree in related field
• 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

*Seeking for a talent with minimum 4 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 4 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

• Conduct regular audits and inspections of facilities to identify potential hazards and ensure compliance with EHS regulations.
• Lead incident investigations to determine root causes and develop corrective actions to prevent recurrence.
• Collaborate with cross-functional teams to promote a safety-first culture and ensure employee engagement in EHS initiatives.
• Provide training and resources to employees on EHS policies, procedures, and best practices.
• Monitor and report on key EHS metrics, ensuring continuous improvement and compliance with regulatory requirements.
• Stay updated on changes in EHS regulations, standards, and best practice relevant to the industry.
• Serve as primary point of contact for regulatory agencies regarding EHS matters.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation.

Requirement:

· At least 3 years of relevant experience in construction industry preferably 3 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

· Must be able to clear any internal security checks conducted by the Singapore Government

· Class 3 Qualified Driving License

Candidate must have audit experience.

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.
• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.
• To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.
• To familiarize with the risks and control measures related to each work activity.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

• At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years.
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent.
• Good communication skills and team player.
• Must be able to clear any internal security checks conducted by the Singapore Government.
• Class 3 Qualified Driving License.

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 3 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

• Reports to Safety Manager
• Implement, monitor & improvise site safety management system
• Support management in safety-related matters
• Ensuring compliance with regulatory and corporate HSE policy and requirements by conducting regular inspection and internal audits
• Proactive to lead incident investigation, address the control measures, and ensure that all incident reports are made in a timely manner.
• Oversee all general activities concerning HSE and Implementation of Health, Safety, and Environment (HSE) rules, regulations, and procedures of the company.
• Ensure that relevant HSE documents, reports, communications, and other requirements of HSE are kept properly in place.
• Ensure HSE complies with ISO
• Compile reports and presentation slides for management reporting

Job requirements:

• Minimum a Diploma in Workplace, Safety & Health or equivalent
• Attained MOM WSHO license
• Proficient in MS office, IT savvy (Google forms etc)
• Minimum 3 years post-registration & relevant practical experience in a similar role with LTA projects
• Candidates with no relevant LTA project experience may be consider for Precast Yard WSH Officer position
• Candidates with experience in Precast yard environment is an advantage
• Experience in Civil road works and heavy lifting matters
• Location: Woodlands
• Project: LTA Viaducts

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• East, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience for junior role and 5 years for the senior position, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

Settlement

• Check report - "Automatic Checklist for Contra/Setoff".
• Perform contra statements printing.
• Set-Off contra gains against contra losses as per Trading Representatives' instruction.
• Reprint Trading Representatives' contra statements and place them in their respective mailboxes.
• Check all CPF revoked trades of contra set off on Sales due date.
• Check Business Done for Purchases and Sales on Foreign Markets against trade confirmations.
• Perform trade settlements for Foreign Markets.
• Monitoring of CFD trades.
• Transfer and deposit for foreign shares.

Reactivation/Reissue of Password

• To reissue Online Internet password (SL System)
• To reissue/reactivate KLSE & other foreign market password (print out pin mailers and mail out)

Requirements:

• Diploma/Bachelor's Degree in Finance.
• Proficient in MS Office Applications
• Good communication and interpersonal skills

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer – Reservations is responsible to assist in the smooth and efficient running of hotel operations and reservation processes

• Possess minimum G.C.E. "O" level
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred
• Minimum 6 months work experience in hotel operations
• Possess good customer relations, communications and interpersonal skills

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in Building & Construction in HDB (BTO) project

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

Job Scope:

• Oversee and organize the daily schedule for the company's launch boat activities
• Manage logistics for launch arrangements for internal staff, including coordinating with external vendors for services
• Keep detailed records of launch movements for payment validation and related purposes
• Support the purchasing department in arranging logistics for the delivery of provisions, spare parts, and other supplies by both land and sea
• Review and verify relevant invoices
• Assist the purchasing department with any additional assigned tasks
• Carry out projects and duties as directed

Qualifications:

• Diploma in Maritime, Logistics, Supply Chain, or a related discipline
• Minimum of 1 year of experience in logistics coordination, sales, or purchasing
• Strong communication and interpersonal skills, with attention to detail and the ability to interact with stakeholders effectively

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Working days: 5.125 days per week, one half-day Saturday per month

Rest day: Every Sunday

Working Hours:

• Mondays to Thursdays: 0900hours to 1815hrs
• Fridays: 0900hrs to 1800hrs
• One Saturday Per month: 0900hrs to 1300hrs

Working Location: 55 Ubi Road 1 Singapore 408699

Job Descriptions:

• Suppliers' invoices coding and posting.
• Circulate suppliers' invoices to various departments for verification and approval before posting.
• Prepare suppliers' payments.
• Perform monthly reconciliation of creditor's statement of accounts.
• Assist in the preparation of journals for the monthly closing of accounts.
• Update expenses schedule for monthly account closing.
• Other duties as and when assigned.

Job Requirements:

• A minimum of NITEC or certificate in Accounting, Business Administration or equivalent.
• Proficient in Microsoft Office.
• Preferably with at least 2 years experience in related field.
• Hardworking, meticulous, and able to work independently.

• Central location
• Competitive remuneration packages
• Clinic Setting

As an Front Desk Officer, you will be responsible for the following duties:

• Handle phone calls and respond to general inquiries.
• Greet and check in customers, announcing their arrival.
• Manage the Sales Executive turn system effectively.
• Maintain a tidy and orderly showroom.
• Ensure display vehicles are well-presented, both interior and exterior.
• Provide refreshments to customers as needed.
• Assist with general administrative duties as assigned.

Requirements:

• With customer service related working experience.
• Knowledge of Mircrosoft Office.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.