We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

· Bridge and Deck Operations:

Conduct daily bridge and deck watchkeeping.

Operate and maintain deck

department equipment and gears.

Prepare and execute docking plans as

required.

· Safety and Compliance:

Assist the Master in implementing

and monitoring the Safety

Management System (SMS).

Ensure adherence to health, safety,

and pollution prevention policies.

Maintain life-saving and firefighting

equipment to regulatory standards.

· Cargo Operations:

Planning cargo stowage, loading, and

discharge.

Supervise and oversee safe cargo

operations to maintain ship stability.

· Resource Management:

Monitor and control freshwater,

stores, spares, and other resources

onboard.

Supervise crew training, drills, and

evaluate deck crew performance.

· Administrative Duties:

Maintain accurate records including

logbooks, inventories, and

maintenance records.

Ensure compliance with all regulatory

requirements and company

procedures.

· Safety Officer Role:

Act as the Ship's Safety Officer,

responsible for onboard safety

awareness and practices.

Promote a safety culture and ensure

the well-being of all personnel

onboard.

Requirements

- COC Class II or I

- Minimum 3 years of experience on board

as Chief Officer on Oil / Chemical Tanker.

- Good leadership, teamwork,

management and communication skills

- Must be willing to follow Company

planned working schedule on board vessel

Job Description

1. Handling Full Spectrum of Accounts Payable & Receivable

2. Support Physical Stock Taking

3. Liaise with and Provide Support to external auditors

4. Support/Preparation of Full Financial Reports & Other Management Report

5. Other Administrative Works

Job Description

1. Minimun 3 Years Work Experience in Accounting

2.Proficient in Microsoft Office (Words & Excel)

3. Personality

• Mature & Proactive. Resourceful and Hands-On
• Have Strong Sense of Responsibility and Urgency with Ability to Meet Tight Deadline
• Fast Worker with Ability to work well under Stress
• Problem Solving Skills
• Meticulous
• Possess Good Communication and Interpersonal Skills

Main Duties and Responsibilities

We are seeking an accomplished and highly service- oriented individual to join us as our Hygiene Officer for the Resort. Joining as part of Mandai Rainforest Resorts by Banyan Tree’s pre-opening team, the incumbent will be responsible for ensuring the highest standards of cleanliness and hygiene are maintained across the resort’s facilities, including guest rooms, public areas, kitchens, restaurants, and recreational areas.

This role plays a crucial part in providing our guests with a safe, comfortable, and healthy environment during their stay.

Key Responsibilities

• Maintain Hygiene Standards: Oversee and enforce the resort’s hygiene policies and procedures to ensure compliance with health and safety regulations. Assist with the implementation and monitoring of health and safety protocols in the resort.
• Food Safety and Regulation. The role will be encompass overseeing the necessary food safety and governance procedures to ensure that we follow all regulated standards. This includes but is not limited to monitoring chiller temperature control and dry store food Control, Control of dry store food rotation etc.
• Monitor Cleanliness: Conduct regular inspections of all areas within the resort, including guest rooms, bathrooms, kitchens, dining areas, and common spaces, to ensure cleanliness and hygiene standards are met. Perform routine audits and checks of all sanitation practices, including cleaning logs, food safety standards, and waste management.
• Training & Development: Train housekeeping and food & beverage staff on proper hygiene and sanitation practices, including the use of cleaning chemicals, equipment, and personal protective equipment (PPE) when required.
• Compliance & Reporting: Ensure that the resort complies with local health regulations and industry best practices. Prepare reports on hygiene-related activities and incidents for senior management.
• Waste Management: Supervise waste disposal procedures and ensure proper waste segregation, collection, and storage according to environmental and health standards.
• Inventory Management: Manage inventory of cleaning supplies, sanitation products, and personal protective equipment, ensuring stock levels are maintained and replenished as needed.

Job Requirements

• Proven experience in a hygiene or housekeeping role, preferably in a hospitality or resort environment. Pre-opening experience would be useful.
• In-depth knowledge of hygiene standards, cleaning protocols, and health and safety regulations.
• Proven ability to conduct inspections, audits, and risk assessments.
• Strong attention to detail and a commitment to high standards of cleanliness.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.

Job Descriptions:

• Conduct general security related duties
• Manage access control at the different assigned points
• Assist in incident management (E.g. fire, emergency activation)
• Patrolling and conduct inspection of all emergency equipment
• Ensure and manage a smooth traffic flow
• Maintain and update all security occurrence book
• Any other duties that may be assigned from time to time by the superior

Job Requirements:

• Minimum secondary education with at least 2 years of relevant security experiences
• Possess the Private Security License issued by the Security Industry Regulatory Department (SIRD)
• AED or First-Aid certified, an added advantage
• Positive work attitude with strong service skill
• Able to work rotating schedules including weekends and publics holidays.
• Able to work night shift is preferred.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Job Responsibilities

• Handle daily administrative duties for resident-related activities.
• Responsible for daily book keeping duties.
• Deposit the received payment (Cheque & cash) in the bank regularly.
• Ensure proper filing of all documents.
• Responsible for the reception counter and phone call and reply email.
• Record feedbacks of residents and re-direct to the attention of supervisor.
• If required, may need to assist the residents related booking of facilities work within the Condominium’s Clubhouse as and when directed.
• Perform other administrative duties instructed by supervisor.
• 5.5 working days per week, alternate Sat off for confirmed staff.

Requirements

• Knowledge of Building Maintenance & Strata Management Act will be an added advantage
• Mature and outgoing personality
• Ability to work independently and as part of a team

Our client, a market leader in industrial vehicle is looking for finance officer to join their team on a full time basis.

Working Location: 8 Tuas Avenue 18, Singapore 638892

Working Hours: 8.30am - 5.30pm (Monday - Friday)

Working Arrangement: onsite (during probation period); hybrid work arrangement after confirmation (subject to HM's discretion)

Responsibilities

• Billing and Invoicing

- Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

- Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

- Follow up on payments to ensure timely collection and proper allocation.

- Perform account reconciliations.

• Credit Control and Reporting

- Conduct billing, collection, and reporting activities within specified deadlines.

- Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

- Maintain accurate and updated customer records in the database.

- Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

- Follow established procedures for processing receipts and cash handling.

- Process payments and prepare bank deposits efficiently.

• Customer Service

- Investigate and resolve customer queries in a professional manner.

- Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

- Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Job Description:

· Loan operation processing & documentations

· Prepare reports for Head office, MAS and etc. on a timely basis.

· Prepare credit review for existing borrower

· Conduct credit proposal/credit summary for the feasibility of granting the application and renewal of credit facilities

· Issuance of banker’s guarantee

· Handling loan accounts that covered both Bilateral and Syndication deal

· Conduct credit proposal and credit summary for the feasibility of granting the new application and renewal of credit facilities

· Perform periodic credit review on the clients’ account

· Vet Legal documents and follow up on other correspondences such as amendments to agreement, waiver requests

· In-charge of KYC checking and CDD review on both new and existing customers

· Ad-hoc duties

Requirements:

· Minimum Diploma or Degree graduate in financial related courses

· Experience in loan processing & documentations will be an added advantage

· Minimum 1 Years Experience in syndicated or bilateral loan transaction will be preferred

· Bilingual to liaise with Mandarin speaking chinese clients

· Able to handle Documents in chinese language

We are looking for experienced and motivated individuals to join our dynamic Facilities Management team as Facilities Officer.

As the Facilities Officer, you are responsible for the building Facilities Maintenance (defect standard) and building services (under the scope of the Developer) at all times.

Key Responsibilities:

• Plan and supervise maintenance/ defect activities to ensure inspection programs and preventive maintenance works are carried out as planned and per standards expected.
• Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.
• Manage and supervise daily and cyclical cleaning programs, and conduct regular inspections and monthly performance assessments to ensure cleaning standards are met.
• Manage upgrading and improvement works, understand scope and requirements, develop work proposals, and estimate associated costs.
• Oversee procurement of services, supervise work progress, and ensure materials and workmanship meet standards.
• Review and track site progress through meetings and inspections to meet the user's project completion timeline.
• Manage and supervise defect periodic structural inspections conducted by appointed Qualified Persons according to the planned schedule and follow up with rectification of identified defects.
• Manage and supervise logistical setup and technical support as required.
• Identify improvement works, maintenance needs, and cyclical maintenance programs and derive/ submit the budget required for the new Financial Year.
• Support the other tasks assigned.

Requirements:

• At least 5 years of work experience in the building or facilities management industry, preferred in condominium/ residential setting.
• Good knowledge of building services design, installation, and maintenance/ defect
• Proficient with Microsoft Office, such as Excel, Word and PowerPoint
• Self-motivated, positive working attitude and customer-oriented
• Good oral and written communication and interpersonal skills
• Ability to work with different levels of people.

Job Description & Requirements

• Assist in conducting safety training / briefing such as familiarization on Risk Management’s standardize procedures to the respective site team to ensure safety awareness that the operations are safe and in compliance with statutory regulations and international standards / practices.

• Identify unsafe acts or practice and promptly correct any unsafe condition or practice.

• Conduct site safety inspection and enforce compliance on prevailing MOM Safety Acts and Regulations.

• Assist to conduct Safety Committee meetings, organize and promote safety events and campaign, etc.

• Conduct daily toolbox meetings to highlight safety issues.

• Supervise and attend to all issues related to workplace safety, health and environmental control.

• Documentation and assist in audit.

Requirements:

• Minimum Level B cert
• Knowledge on improving safety standards
• Minimum 2 year experiences
• Advance certificate in Workplace Safety & Health/NITEC in Engineering (Environment, Health, Safety) or relevant field.

We are seeking a highly motivated and detail-oriented individual to join our team as an Administrative Officer. This role will provide crucial support to our administrative department, ensuring the smooth and efficient operation of our organisation. The ideal candidate will possess excellent organisational skills, strong attention to detail, and the ability to multi-task effectively.

Job Summary: The Administrative Officer will handle loans, savings, and memberships for the cooperative. This role also includes administrative tasks and marketing efforts to attract new members.

Key Responsibilities:

• Loans Management:

- Process loan applications, ensuring completeness and compliance with policies.

- Maintain accurate and up-to-date loan records in both physical and electronic formats.

- Monitor loan repayments and follow up on overdue accounts as needed.

- Prepare loan reports for management and regulatory purposes.

• Savings and Memberships:

-Oversee members' savings accounts and manage memberships (applications, renewals, and terminations).

-Provide good customer service and address member inquiries.

• Administrative Duties:

-Maintain records and documentation related to loans, savings, and memberships.

-Prepare reports on operations and assist with general office tasks.

-Prepare regular report for Board of Directors' monthly meeting.

• Marketing and Communication:

-Be involve in publicity team to develop strategies to attract new members.

-Create promotional content and manage communications, including social media and newsletters.

-Organize and attend community events to promote the cooperative.

Qualifications and Requirements:

• Education and Certification:

-Minimum O Level Qualification

• Experience:

-A minimum of 2 years of experience in an administrative role, preferably in financial services or cooperative societies.

• Skills and Competencies:

-Good organizational and administrative skills.

-Proficient in Microsoft Office (Word, Excel, PowerPoint).

-Good communication and interpersonal skills.

-Ability to work independently and as part of a team.

Job Description

· Tracking and submission of documentation related to material movement (P.O / D.O).

· Update reports on inventory and highlight any discrepancies.

· Verify purchases and storage of inventory.

· Facilitate enquiries with regards to office, equipment and inventory.

· Allocate and direct manpower according to fleet schedule.

· Submission and approval of personnel for clearance matters.

· Generation and verification of temporary passes.

· Ensure timely and accurate submissions of various documents.

· Any other ad-hoc tasks as instructed by Logistics Manager.

Qualifications

· Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

· At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

· Team-oriented approach with excellent interpersonal skills.

· Analytical thinking skills with a solution-oriented mindset.

· Ability to manage fast paced and time sensitive environments.

· Forward-thinking skills, with implementations that will allow the company to excel in the digital age.

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Responsibilities:

· Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

· Generate workflows automatically with a genAI assistant and get guidance when you are stuck

· Eliminate repetitive and manual data manipulation with automated workflows

· Access and blend data from any source, whether from your desktop or from any major database or data warehouse

· Explore your data with interactive data views, choosing from dozens of charts

· Collaborate on visual workflows, either privately with colleagues or with your wider organization

· Save and reuse repeatable data processes, analytical models, or scripts across disciplines

· Collaborate effortlessly between multiple users with version control

· Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

· Automate the delivery of insights to any number of stakeholders across the organization.

· Scale to empower any number of users, running any number of workflows in a single environment

· Empower self-sufficiency with data apps provided to any number of end users

· Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

· Proven 10 years of experience with Knime and at least 3 years of experience in Looker Studio

· Proficient in Knime and Looker Studio modules.

· Prior Experience in adding data source to looker studio.

· Ability to translate Chinese encrypted data’s to English.

Location: Changi

4 days (2 days off) or 5 days (1 day off)

12-hour permanent shifts

gross up to $2,635 Bonus provided

JOB DUTIES

- Screening passengers at designated zones

- Manual bag checks - Operate security screening equipment

- X-ray screening of checked luggage

- Other airport security-related tasks

REQUIREMENTS

- Education: N Levels / O Level.

- Able to do shift work.

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Key Responsibilities:

1. Financial Management: Manage the company's financial operations, including budgeting,

forecasting, and auditing. Ensure that the financial transactions, policies, and procedures meet

the organization's short and long-term business objectives and are conducted in accordance

with regulations, accounting principles, and standards.

2. Strategic Planning: Develop and implement the financial strategy of the company. This

includes long-term financial planning and forecasting, risk management, and investment

strategies.

3. Financial Reporting: Oversee the preparation and communication of monthly and annual

financial statements. Ensure the timely reporting of key financial data and updates to the CEO,

Board of Directors, and other key stakeholders.

4. Compliance: Ensure legal and regulatory compliance regarding all financial functions. This

includes tax planning and compliance with local, state, and federal tax regulations.

5. Leadership: Direct the Finance and accounting team and ensure their ongoing professional

development and training. Participate in key decisions as a member of the executive

management team.

Company benefits:

· Stable career with job progression

· Medical, dental, and leave benefits

Salary Package:

Gross salary: Up to $2635

Working Locations: Changi Airport

Working Hours: 12 hours Shifts (4 days work 2 day off, 5 days work 1 day off)

Job Responsibilities:

· Screening of passengers at designated zones

· Manual bag checks

· Usage of security screening equipment for screening purposes

· X-ray screening of check in luggage's

· Any other security related roles at Airport

Working Requirements:

· Be flexible to work both day and night shifts

· Require 1 N Level/ 1 O Level/ WPLN 3 x Level 4 and above qualifications

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

We are seeking a detail-oriented and proactive Store and Logistics Officer to oversee our events inventory storage and delivery processes.

Key Responsibilities:

• Develop and enforce clear inventory movement policies and process
• Oversee the receiving, storage and issuance of inventory to project teams
• Delivery of inventory to event sites
• Maintain up-to-date record of inventory
• Ensure project teams are accountable for inventory retur

Requirements:

• Proven experience in store management and logistics operations
• Willing to work on weekends and public holidays when there are events
• Team Player and commitment to operational excellence
• Valid Class 3 Driving License

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives