1. MAIN DUTIES AND RESPONBILITIES

a. Helping to build good customer relations and arranging staff meetings

b. Training and development and handling complaints and queries (from customers and staff)

c. Arranging promotional events and carrying out client satisfaction surveys and reviews.

d. Reviews the arrival list daily and assists in preparing and distributing welcome amenities.

e. Always be present in the entrance and should maintain proper decorum at all times.

f. Promotes all the new and existing beverage and event in the outlet.

2. REQUIREMENTS

a. Ability to work during all business hours (including holidays, events & weekends)

b. Ablity to handle multipal tasks.

c. Will initiate activities that promote the cleanliness and appearance of the premise

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5/6 days
• Off on alternate Saturdays. Off on Sundays and Public Holidays

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

· Preparation of business proposals

· Review of tender and contractual requirements

· Collation of documents for PQ/Tender submission

· Liaison with sub-consultants and business partners

· Follow up post tender clarifications

· Assists in the tracking and filing of business opportunities

· Maintenance of client/project information database

· Updates publication/marketing material (e.g. company brochure, project sheets and CVs)

· Any other duties as assigned

Requirements:

· A recognized diploma/ degree in construction related studies/business/marketing

· Proficient in written and spoken English

· Positive work attitude with self-initiative and high attention to details

· Able to adapt in a fast-paced environment and complete tasks within given deadlines

· Good time management skills

· Proficient in MS Office applications

· Pleasant and cheerful personality

· Good administrative & documentation skills

· Fresh graduate is welcome to apply

If you wish to have the opportunity to work in an international consultancy firm which offers attractive remuneration, a 5-day week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations, photo and contact telephone number to

2 International Business Park #06-08

The Strategy Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About The Swim Starter:
The Swim Starter's journey began in 1981, inspired by Coach Ben Tham's commitment to water safety after a personal tragedy. Over the years, we’ve developed a proven curriculum focused on equipping young swimmers with essential water survival skills. As a company deeply rooted in a mission to prevent unnecessary tragedies, we are dedicated to teaching children critical water safety and swimming skills in a supportive, professional, and nurturing environment.

Job Description:
The Customer Acquisition Officer plays a pivotal role in driving enrollment and ensuring a seamless experience for potential and existing customers. You will be responsible for both pre-sales and post-sales engagement, creating a welcoming environment for prospective clients while building long-term relationships that foster customer retention.

Key Responsibilities:

Pre-Sales:

• Coordinate and arrange free trial swimming classes for potential customers.
• Engage with inquiries (via text, calls, and walk-ins) to provide information about classes and the benefits of swimming with The Swim Starter.
• Proactively follow up with leads to encourage attendance at trial classes.

Post-Sales:

• Follow up with customers after trial classes via text and calls, addressing queries and building rapport.
• Effectively convert trial attendees into paying customers by emphasizing the value of our swimming programs.
• Maintain accurate records of customer interactions and track conversions to ensure targets are met.

Requirements:

• Language Skills: Bilingual in English and Mandarin (to communicate effectively with a diverse client base).
• Customer-Centric Approach: Strong interpersonal and communication skills, with a natural ability to engage and build trust with customers.
• Persuasive and Influential: Confident in converting leads into paying customers through effective communication and relationship-building.
• Organized and Detail-Oriented: Ability to manage schedules, follow up on leads systematically, and maintain accurate customer records.
• Self-Motivated and Results-Driven: Proactive attitude with a focus on achieving enrollment and conversion targets.
• Team Player: Collaborative mindset, willing to work closely with other team members to ensure the smooth operation of trials and customer engagement.
• Empathy and Patience: Understand the needs of parents and children, addressing their concerns with care and professionalism.
• Adaptability: Comfortable working in a fast-paced environment and managing multiple tasks simultaneously.
• Tech-Savvy: Basic proficiency in CRM tools and Microsoft Office Suite (Word, Excel) or a willingness to learn.
• Reliability: Punctual and dependable, with a commitment to upholding the company’s values and mission.

Working Hours and Environment:

• Working Days: Tuesday to Sunday (Mondays off).
• Weekday Hours: 10:00 AM - 7:00 PM.
• Weekend Hours: 9:00 AM - 6:00 PM.
• Probation Period: In-office work required.
• Post-Probation: Hybrid work arrangement (office and work-from-home flexibility).

Why Join Us?

• Salary: SGD $2,200 to $2,500.
• Contribute to a meaningful mission that prioritizes water safety and children’s education.
• Be part of a dynamic and growing team in an organization with over four decades of history.
• Opportunity for career growth and hybrid work flexibility after probation.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

You will support the Chief Medical Informatics Officer in the development and implementation of clinical information systems and processes to facilitate the optimal delivery of patient care. You will also be involved in projects related to the clinical information systems and work collaboratively with stakeholders to develop and implement solutions that meet user requirements for clinical orders, medication administration and documentation.

You will help to ensure that the policies and procedures related to our electronic medical records (EMR) system are updated and aligned with both cluster and national policy and guidelines. You will provide support for workgroups and committees at an institution or cluster-level as necessary.

In addition, you will assist to develop and maintain training materials and provide training for users in clinical IT systems.

Job Requirements

• Bachelor’s Degree in any discipline
• Entry level degree holders are welcome to apply
• Experience in clinical information systems, IT project management and experience in healthcare environment will be an advantage
• Possess good interpersonal, verbal and written communication skills
• Able to work independently

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Your key responsibilities are:

• Conduct regular patrols of the premises to ensure the security, safety and wellbeing.
• Investigate and report all security breaches and building defect immediately.
• Respond to emergency and provide necessary actions when required.
• Control traffic by directing drivers / SCDF officers when applicable.
• Assist in maintaining orderly parking of vehicles in the hospital premises.
• Able to investigate and deal with conflict situations that occur within the hospital premises in an appropriate manner.

How to Succeed

• To perform 3 rotating shifts on 6-day work week including public holidays and weekends.
• At least 2 years of relevant working experience.
• Possesses a valid Police License Regulatory Department (PLRD) license.

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 - 3 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
• Willing to learn with no hospitality experience

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Role Overview:

Support organisational operations in IT, Data Management, and Digital Media for day-to-day activities, marketing, disbursement, and fundraising campaigns.

Primary Roles & Responsibilities:

IT Infrastructure & Support

• Monitor and maintain hardware, software, network, and data systems.
• Troubleshoot and provide on-site IT support for staff and users.
• Coordinate with external service providers (e.g., WordPress, Salesforce, QuickBooks, printers, etc.).
• Set up and troubleshoot systems for meetings, events, and training.

Data Management

• Ensure data protection policies are adhered to.
• Perform routine cloud and external data backups.
• Research and recommend IT and data management solutions.

Digital Media & Marketing

• Design and edit basic images and videos for web, social media, and print.
• Strategise and manage online content to maintain quality and professionalism.
• Implement effective digital marketing strategies using platform tools.

Secondary Roles & Responsibilities:

• Support disbursement and fundraising activities.
• Provide administrative assistance (e.g., minutes-taking, follow-ups).
• Maintain donors and volunteers database.
• Assist in executing fundraising projects.

Pre-Requisites:

• Proficient in MS Windows OS, MS Office and core Microsoft solutions including OneDrive, SharePoint.
• Proficient in local and web networking and basic troubleshooting.
• Skilled in desktop image and video editing.
• Strong communication (spoken and written) and interpersonal skills.
• Ability to multi-task, work independently, and collaborate in a team.

Qualifications:

• Bachelor’s Degree in IT, Computer Science, or Digital Media (1-2 years experience).
• OR Diploma in IT with 3-4 years of relevant work experience in IT support or digital media.

Apply now and join the TAA team in our mission to assist the low-income and disadvantaged as well as foster the spirit of giving in the community.

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels
• Train, monitor and guide junior technical officers on company’s purchasing policy / procedure, company tools and EyeShare of outstanding invoices etc

Requirements:

• Minimum 8 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

We are looking for a Halal QC Officer

Main jobs is to issue invoice

Receiving

QC Monitor

Ordering

Attend to customer enqueries.

Only Muslim with HCA certificate need to apply.

Temp Bank Officer

Lcoation: Central

No experience required as training will be provided

9am to 6pm (Mondays to Fridays)

Up to $3,000

A Levels/IB Diploma $2,200

Dip/Undergrad $2,600 - $2,800

Degree $3,000

13 January till 18 June 2025

• Process corporate action events for Singapore and Foreign markets
• Ensure no disruption in daily BAU in terms of accuracy and timeliness to meet Service Level Indicator as established with Business
• Attend to internal and external customers’ queries received from internal Business units
• Adhere to documented procedures, control guidelines and compliance framework
• Handle ad-hoc assignments/initiatives as assigned
  

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

The CCO will lead the commercial functions within the organization, ensuring a cohesive strategy for customer acquisition, retention, and overall business revenue growth. The CCO will work closely with the CEO, other senior executives, and department leaders to define and implement business strategies that align with company goals.

Key Responsibilities:

1. Strategy Development & Execution:
   • Develop and implement the overall commercial strategy to drive company growth and profitability.
   • Align sales, marketing, and product development strategies to business goals.
   • Oversee market research and competitor analysis to adapt strategies accordingly.
2. Sales Leadership:
   • Lead the sales team in executing strategies to increase revenue and market share.
   • Identify new business opportunities and channels for growth.
   • Set sales targets, track performance, and ensure the team achieves goals.
3. Marketing Management:
   • Lead the marketing efforts to build brand awareness, drive leads, and support sales.
   • Ensure the marketing strategy is in line with customer needs, trends, and company goals.
   • Manage marketing budget and ROI metrics.
4. Customer Experience & Relationship Management:
   • Oversee customer service teams to ensure high levels of customer satisfaction and loyalty.
   • Build and maintain relationships with key clients, partners, and stakeholders.
   • Use customer feedback and data to improve product offerings and customer service.
5. Collaboration with Senior Leadership:
   • Collaborate with the CEO, CFO, CTO, and other senior executives to ensure business growth and profitability.
   • Provide regular reports on commercial performance and make strategic recommendations.
6. Financial Management:
   • Develop and manage commercial budgets.
   • Monitor and report on sales forecasts, revenue generation, and market conditions.
7. Product Development & Innovation:
   • Work closely with product teams to ensure that products meet market demand.
   • Advocate for product innovations that align with market needs and commercial goals.
8. Leadership & Team Development:
   • Build and mentor a high-performing commercial team.
   • Foster a culture of collaboration, innovation, and accountability.

Requirements:

Education:

• A bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master's degree (MBA or similar) is preferred.

Experience:

• At least 10 years of experience in commercial leadership roles (e.g., Sales, Marketing, Product Management).
• Proven track record of success in a commercial leadership role, ideally as a CCO, VP of Sales, or VP of Marketing.
• Experience in managing and scaling commercial operations in a fast-growing company or competitive industry.

Skills:

1. Leadership & Strategic Thinking:
   • Strong leadership skills with the ability to inspire and lead cross-functional teams.
   • Ability to develop and execute long-term business strategies while adapting to changing market conditions.
2. Sales & Marketing Expertise:
   • Deep understanding of sales processes, marketing strategies, and customer engagement.
   • Provenability to drive revenue growth, customer acquisition, and brand loyalty.
3. Financial Acumen:
   • Strong financial management skills, including budgeting, forecasting, and analyzing financial performance.
   • Experience in managing commercial budgets and achieving financial targets.
4. Analytical & Problem-Solving Skills:
   • Ability to analyze complex data and market trends to make informed decisions.
   • Strong problem-solving abilities with a results-driven approach.
5. Communication Skills:
   • Exceptional communication and interpersonal skills for collaborating with senior leadership, clients, and teams.
   • Ability to present ideas clearly and persuasively to internal and external stakeholders.
6. Customer-Centric Mindset:
   • Focused on delivering exceptional customer experiences and improving customer satisfaction.
   • Experience in building and nurturing customer relationships.
7. Adaptability & Innovation:
   • Ability to stay ahead of industry trends and drive innovation in the commercial function.
   • Open to change and able to pivot strategies quickly when necessary.

Other Requirements:

• Strongexperience working in a leadership capacity in a B2B or B2C environment,depending on the company's model.
• Ability to travel as needed for meetings with clients, partners, or other business requirements.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

Job Responsibilities

· Responsible for handling front office reception and administration duties

· Greet customers and answer all customers’ enquiries

· Perform for scheduling appointment calendar and sending reminders appointments to customer

· Generating and compiling of daily sales reports

· Perform outlet stock-take and other ad-hoc duties

· Perform cashiering duties such as payment collections.

Requirements

· Basic knowledge of Microsoft Word and Excel

· Good interpersonal and communication skills

· Passion for customer service

· Excellent telephone etiquette

· Preferably with experience. No Experience are welcome as training will be provided.

· Must to able to commit to retail hours and weekends.

Benefits

· Medical & Dental Benefits

· Location near MRT

· Joining Bonus: $3000

1. JOB DESCRIPTION

Job Title

Guest Relations Officer

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.