Contract Period:

• 3 Years - 2 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Sat: 8.30 am to 5.30 pm

Scope of Works:

1. Cable Diversion works - Roadside
2. Multiple site to cover. But one day one site only
3. SPPG Project
4. Ability to identify problems and provide solutions
5. Able to lead fellow colleagues and inculcate them towards safe work culture
6. Compile all relevant report and records, carry out daily safety inspection
7. Prepare and submit Monthly safety report as required by the management and client.

Requirement:

• Minimum 2 Years of Experience
• Preferably with (PSM) Project Safety Management by SP

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.

Roles and Responsibilities

· Attend to customer enquiries, feedback and complaints via phone, email or in-person.

· Check and monitor CCTVs for discrepancies, system issues and incidents.

· Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.

· Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.

· Perform investigations and process refunds for customers.

· Perform administrative tasks related to customers data such as service reports etc.

· Monitor and track manpower deployment for Operations and Technical teams.

Requirements

· At least GCE ‘O’ Levels or equivalent.

· At least 2 years of working experience in the customer service or call centre roles.

· Required to work rotating shifts due to 24/7 operations of control centre.

· Excellent customer service and communication skills.

Proficient in Microsoft Office tools (Excel and Word).

Job Scope:

• Develop and implement effective safety management systems, including preventive measures and risk assessments to minimize workplace accidents
• Execute workplace safety, health, and environmental programs and initiatives
• Compile and maintain safety records, reports, and documentation related to safety matters
• Enforce safety standards in accordance with the Workplace Safety and Health Act and ensure compliance with statutory requirements
• Prepare and submit safety reports, conduct necessary audits, and assist in safety certifications
• Conduct regular inspections of the workplace to ensure facilities and equipment are safe and in good working condition
• Provide training and awareness programs for employees on safety practices and procedures
• Investigate accidents and incidents to identify root causes and recommend corrective actions
• Perform other related duties as assigned

Requirements:

• Diploma or Degree in a safety-related field
• Experience with ISO documentation and audits
• Strong team player with good interpersonal skills and a positive attitude
• At least 3 years of registration as a WSHO with the Ministry of Manpower (MOM)
• Minimum 3 to 5 years of WSHO experience in the construction industry
• ECO and ECMO licenses are advantageous

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 11 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Key Responsibilities

• Invoice Management:Prepare, issue, and track customer invoices.
  Ensure invoices comply with company policies and customer agreements.
  
• Payment Collection:Monitor and follow up on outstanding accounts to ensure timely payment.
  Record and reconcile incoming payments accurately.
  
• Account Reconciliation:Reconcile customer accounts to ensure accurate records.
  Investigate and resolve discrepancies in accounts.
  
• Reporting:Generate regular accounts receivable aging reports.
  Provide updates on collection efforts and outstanding receivables.
  
• Customer Service:Address customer inquiries regarding billing and account issues.
  Collaborate with other departments to resolve customer disputes.
  
• Compliance:Ensure compliance with company policies and relevant accounting standards.
  Maintain proper documentation and records for audit purposes.
  

Qualifications

1. Education and Experience:Minimum Diploma or preferably Bachelor’s degree in Accounting, Finance, or a related field
   No prior experience required
   
2. Skills:Proficiency in accounting/ERP software and MS Excel/Words
   Strong attention to detail and accuracy.
   Excellent communication and interpersonal skills.
   Ability to work independently and prioritize tasks effectively.
   

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas. To view the complete description, please visit our Australian High Commission Career Opportunities webpage.

About the position

This position provides a range of consular and passport services and advice to Australian citizens living and travelling in Singapore in accordance with the consular charter and Australian government guidelines. To view the complete description, please visit our Australian High Commission Career Opportunities webpage.

The key responsibilities of the position include, but are not limited to:

• Provide a range of passport services, including client interviews to Australian citizens in accordance with the Australian Passports Act.
• Provide a range of general consular services advising and assisting Australian citizens.
• To view the complete responsibilities, please visit our Australian High Commission Career Opportunities webpage.

Qualifications / Experience

• An understanding of consular and passport services.
• Possess strong communication and negotiation skills with highly developed written and oral skills.
• To view the complete job requirements, please visit our Australian High Commission Career Opportunities webpage.

Please note that applicants will not receive job application status updates on this portal. For more information on the full application process, please visit our Australian High Commission Career website.

Applications should be submitted by 23:59, 27 December 2024. Please note that late applications will not be accepted.

• Salary: $4000 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• Location: Seletar North Link (Punggol MRT)

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

1. Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
2. Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
3. Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
4. Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
5. Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
6. Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
7. Documentation and Reporting: Maintain accurate records of safety inspections, safety training
   sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.
8. Communication: Act as a point of contact for safety-related concerns, facilitating clear
   communication between management and workers to promote a culture of safety.

Responsibilities:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Prerequisite

• Diploma or higher in Building / Estate / Property Management
• Experienced in managing Management Corporation with minimum of 100 units.
• Able to work independently.

Job Responsibilities:

• Ensure overall and assist the Manager to oversee the office administrative is always kept in proper orderliness
• Assist the Manager and or Advise the Corporation on all matters regarding the affairs of the Corporation and its property
• Implement all instructions, Bylaws and laws permitted under the requirements of the BMSMA
• Convene, attend and take minutes of the Council/ Sub-committees (if required by the Condominium Manager), all general and extraordinary meetings of the Corporation
• Deal with all inquiries, complaints, correspondence relating to the administration of the Corporation, its property and subsidiary proprietors (Owners/Tenants)
• Engage (with prior approval of and on behalf of the Corporation), contractors, solicitors, auditors, surveyors, architects, engineers and other professional services, necessary to carry works or duties on behalf of the Corporation for the upkeep of the property
• Assist the Manager and or act on behalf of the Corporation and as directed by the Corporation with regards to any notice or order made by the public or statutory authority on matters pertaining to the Corporation and its property.
• Any other duties assigned by the Superior.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2700
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Resonsibilities:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Responsibilities:

• Assist operation / logistics manager in carrying out duties
• Customer Order processing and monitoring shipment status
• Shipment coordination with Forwarder and Trucker
• Generate shipment report
• Update and file shipping documents
• Perform invoicing to customer
• Assist program on daily report / data support
• Perform shipment declaration

Job Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Job Description :

• Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs
• Generate workflows automatically with a genAI assistant and get guidance when you are stuck
• Eliminate repetitive and manual data manipulation with automated workflows
• Access and blend data from any source, whether from your desktop or from any major database or data warehouse
• Explore your data with interactive data views, choosing from dozens of charts
• Collaborate on visual workflows, either privately with colleagues or with your wider organization
• Save and reuse repeatable data processes, analytical models, or scripts across disciplines
• Collaborate effortlessly between multiple users with version control
• Deploy your workflows as data apps or REST APIs, disseminating insights across the organization
• Automate the delivery of insights to any number of stakeholders across the organization.
• Scale to empower any number of users, running any number of workflows in a single environment
• Empower self-sufficiency with data apps provided to any number of end users
• Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

• Proven experience with Knime or good Knowledge
• Proficient in Knime modules.
• Degree in business /Statistics.
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters.

Job Responsibilities:

• Attend to security enquiries in the premises.
• Conduct armed security patrol in the premises
• Consolidate incident reports.
• Perform armed access control and security screenings.
• Perform armed security surveillance at the command Centre.
• Perform crowd control in public areas and manage traffic on the roads.
• Perform law enforcement duties.
• Provide armed guarding and escorting services.
• Provide quick responses to incidents and emergencies.

Benefits:

• Attractive salary package – Basic Salary From SGD2,610
• Gross Salary up to SGD5,200*
• Bonus – Up to SGD25,000*
• Fully sponsored WSQ certified security training
• Annual leave
• Hospitalisation leave
• Comprehensive medical and dental benefits
• Group insurance coverage
• Work injury compensation
• Marriage and childcare leave
• CPF contribution
  *Terms and conditions apply.

Requirement:

• At least 3 GCE ‘N’ / ‘O’ Levels / NITEC or WPLN SOA 5 and above for all 5 modules (Writing, Speaking, Reading, Listening and Numeracy)
• Able to work shift duties (Including extended shift, weekends & public holidays)

Company overview:

"Our competitive edge in providing security solutions stems from investment in our greatest asset – Our People. An elite team of highly skilled officers and professionals in their respective fields, they fulfil a diverse array of roles across our core businesses and work together to create a better and safer future.

Step out of your comfort zone and embark on a journey of personal growth with us. Carve out your career in an environment where you are empowered to make a difference; be it in ensuring the safety and security of the nation, or the lives of the people around you."

"Join our dynamic team as a Technical Support Officer in our cutting-edge Engineering Lab, where innovation meets excellence!"

Working Location: Woodlands

Working Hours: Monday to Friday, 8am to 530pm

Salary: Gross up to $2500 per month

Contract: 5 months

Job Scope:

• Provide technical support during the preparation and delivery of classes/workshops/events in the lab and support the safe and proper use of lab assets
• Provide support to academic staff members in supervision of students/participants during activities
• Ensure materials and equipment are prepared and in working condition prior to the lab sessions
• Assist lecturers with demonstrations of experiments and equipment and conduct trial run for practical classes when necessary
• Provide assistance in admin duties, procurement of equipment and consumable for labs, receive delivery of items from vendors and assist in conducting annual stock take of assets
• Perform basic troubleshooting in the event of equipment faults and follow-up with external vendor on the repairs/servicing work
• Ensure adherence to QEHS (Quality, Environment, Health and Safety) procedures, including emergency plans, accident procedures, safe disposal of chemical waste, bio-hazardous materials, etc.

Job Requirements:

• Higher NITEC/Diploma in Electronics Engineering/Electrical/Electronic/Mechanical/Mechatronics, Engineering Design with Business or IT-related
• Proficient in IT tools such as Microsoft Office
• Good written and oral communication and administration skills

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job applicationfor the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

The Qiao lab in the School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is currently looking for a talented and highly motivated Project Officer to join our team to study the chemistry basis of microbiota-host interactions.

Key Responsibilities:

• Performing LC-HRMS/MS analysis of gut microbiota-derived metabolites quantification and profiling
• Performing cell-based assays to study the immuno-stimulatory effects of the target metabolites
• Performing animal models such as DSS-induced colitis to study in vivo effects of the target metabolites

Job Requirements:

• Bachelor Degree in Chemistry, Chemical Biology or equivalent, must have at least one year of relevant research experience.
• Has strong grasp of understanding in analytical chemistry, biochemistry, microbiology and/or immunology.
• Must be able to perform molecular biology and protein biochemistry experiments, including cloning, protein overexpression, and purification etc.
• Must have prior experience with cell biology/immunological experiments, including transfection, ELISA, RT-qPCR, flow cytometry, western Blot etc.
• Must have prior experience with in vivo experiments in animal models, such as performing intraperitoneal, intravenous injections, oral gavage in mice, isolation of BMDM and BMDC, isolation of peritoneal immune cells etc.
• Must demonstrate strong passion and self-motivation, and hardworking attitude for basic research.
• Must be a self-starter and in learning new skills and techniques.
• Must have strong communication, organizational and interpersonal skills.

If you are interested, please apply with a cover letter and CV at your earliest convenience

We regret that only shortlisted candidates will be notified.

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

We are seeking a dedicated and proactive Assistant Customer Service officer to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in helping the Customer Service Manager achieve service excellence and maintain customer satisfaction within the travel industry.

Responsibilities

• Assist the Customer Service officer in overseeing daily customer service operations to ensure smooth and effective processes.
• Support the team by providing customers with detailed information about our products and services, aiming to enhance their experience.
• Respond to customer inquiries via phone and email and collaborate in resolving issues promptly and professionally.
• Assist in handling and resolving customer complaints, supporting the team to achieve positive service recovery.
• Act as a point of contact and provide guidance to counter staff when the Customer Service Manager is unavailable.
• Assist in preparing monthly performance reports and customer feedback summaries, highlighting key insights for management.
• Contribute to monitoring customer satisfaction levels, proactively identifying potential issues and assisting in implementing improvements.

Requirements

• hotel managementDiploma .
• above 3 years of relevant experience in customer service, preferably in the travel industry, with exposure to handling client feedback and resolving complaints.
• Proficiency in English (spoken and written) to effectively communicate with diverse associates and clients.
• Organised, dependable and able to work independently, with a strong sense of initiative.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Familiarity with MS Office (Word, Excel, PowerPoint) for report preparation and documentation.

Please include the following in your application:

1. Current and/or last drawn salary
2. Expected monthly salary

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description & Requirements

Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

Generate workflows automatically with a genAI assistant and get guidance when you are stuck

Eliminate repetitive and manual data manipulation with automated workflows

Access and blend data from any source, whether from your desktop or from any major database or data warehouse

Explore your data with interactive data views, choosing from dozens of charts

Collaborate on visual workflows, either privately with colleagues or with your wider organization

Save and reuse repeatable data processes, analytical models, or scripts across disciplines

Collaborate effortlessly between multiple users with version control

Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

Automate the delivery of insights to any number of stakeholders across the organization.

Scale to empower any number of users, running any number of workflows in a single environment

Empower self-sufficiency with data apps provided to any number of end users

Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

Proven experience with Knime or good Knowledge

Proficient in Knime modules.

Degree in business /Statistics.

Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Job Requirement

1. Minimum Bachelor degree with at least Six (6) years’ relevant field safety experience in
supervision of installation and maintenance of roadside and Civil and structural coordination with
government/utility agencies and other contractors.
2. Experience as a safety auditor/inspector in ensuring Environmental, Safety and Health practices
are complied with.
3. Strong analytical and problem-solving skills, resourceful and meticulous.
4. Highly motivated and pro-active with the ability to work both independently as well as in a team.
5. Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint for Windows.
6. Good verbal communication and writing skills in English.
7. Be expected to travel regularly between office and sites.
8. Prepared to work on site and perform night work based on project needs.

Job Description

1. Oversee the works on equipment structures, installations, deployments, facilities, and
equipment being deployed at sites.
2. Plan and work out the resource provision requirements, work, schedule, and Standard
Operating Procedures (SOP) for works at sites.
3. Review planned work schedule and method statements prior to commencement of site work
activities.
4. Ensure that works are carried out accordingly to design, meeting the safety, health,
environmental and comfort requirement for stakeholders.
5. Identify defects and damages at the site infrastructures, including equipment and facilities,
as well as theft, accidents, and incidents.
6. Carry out safety training to instil safety awareness. Ensure safety rules and regulations at
sites are adhered to by all site personnel.
7. Be part of Safety Committee and ensure compliance to safety, health and environmental
requirements including Authority Code of Practices (COP) and WSH, MOH & MOM
Guidelines.
8. Resolve any unexpected problems or difficulties that may arise at sites.
10. Prepare regular reports to update site progress, resource utilisation, requirements, past and
on-going activities, etc.