Key accountability (Main purpose of this job):

Reporting to the Security Executive and Security Supervisor, this role is responsible for ensuring the security and safety of all stakeholders (i.e. staff, students, parents, visitors and contractors etc) and property.

Responsibilities (Key areas of Responsibilities):

• Ensure strict adherence to all security SOPs and preventive measures at all times.
• Perform day to day operational duties including patrol, escort duties, traffic control and static duties such as security checks and visitor registration.
• Monitor security systems including the CCTV, Fire Alarm etc in the designated post.
• Observe and report any suspicious behavior of visitors, unauthorized removal of CIS property, criminal acts (e.g. theft or misconduct etc), safety or fire hazards, loss or accidents that could put CIS at risk.
• Enforce gate or school closure upon receiving instructions in the event of an evacuation or emergency.
• Undertake any other duties as assigned by the Senior Security Executive, Security Supervisor and/or Head of Facilities.

Requirements:

• Valid Security Officer licence under PLRD
• Minimum 2 years’ experience in a similar capacity
• Good communication and interpersonal skills
• Firm, tactful, observant, alert and maintains a pleasant disposition when handling visitors and/or stakeholders
• Physically and medically fit to handle security related duties
• Able to do shift work on a rotational basis: 7am to 7pm and 7pm to 7am

Marketing Officer at igus® Singapore

Are you ready to take your marketing career to the next level? Join igus® as a Marketing Officer and be a key player in driving our marketing campaigns both internally and externally. We're looking for a dynamic individual to support our Operations Director and help grow our client base through various marketing initiatives and database enhancements.

Key Responsibilities:

1. Oversee and execute marketing campaigns.
2. Support the Operations Director in daily marketing activities.
3. Enhance and maintain our CRM database.
4. Plan and execute advertising and promotional campaigns.
5. Create digital marketing awareness for the ASEAN region.
6. Conduct market research to identify growth opportunities.
7. Assist the sales team with sample preparation and support.

Requirements:

1. Diploma in Marketing, Business Administration, or a related field. New graduates are welcome!
2. Proven experience as a marketing officer or similar role.
3. Solid knowledge of marketing techniques and principles.
4. Good understanding of market research and data analysis methods.
5. Proficiency in MS Office and social media/web analytics.
6. Excellent organizational and multitasking skills.
7. Outstanding communication and interpersonal abilities.

Why Join Us?

At igus® Singapore, we're driven by a shared purpose and guided by PERFFECT principles to enhance motion plastics, boost innovation, and create joy for customers. Join our community, where we prioritize your success, celebrate achievements, and foster a culture of respect and continuous improvement. Together, we'll light up the future of motion plastics.

Ready to make a difference? Apply now and be part of our exciting journey!

Investigations Officer

[Before applying with ACRES, please read this to understand and identify how you align with its values, mission, and work culture.]

ACRES seeks a focussed and driven candidate for the position of Investigations Officer to be part of ACRES’s Animal Crime Investigation Unit, investigate crimes against animals, engage public through mediation, educate members of public, document data and reports with an ultimate goal of providing the best possible outcome for the animals.

We’re looking for someone who believes in the mission of ACRES and will be inspired to carry out the following functions.

Objectives of the Role:

• Maintain and manage a comprehensive database of wildlife conflict cases and use of glue traps, ensuring that accurate information is available for analysis and reporting.
• Investigate assigned cases on crimes against animals through site visits, observations and interviews in line with the organisation’s SOP.
• Document all visuals and investigation reports.
• You will be reporting to the senior investigations officer.

Responsibilities:

• Respond promptly and professionally to emails and inquiries from the public, providing necessary advisories to minimise human-wildlife conflicts.
• Maintain and update a database of wildlife conflict and glue trap cases received via email or rescue call logs, ensuring data accuracy and availability for analysis.
• Commute to sites for case investigations, conduct interviews, document information for assessment and outcome report.
• Clearly communicate outcomes to the stakeholders through a written report.
• Stay informed about animal protection issues in Singapore and continuously update knowledge on coexistence measures and wildlife management strategies.
• Submit written and visual content for updates on any ongoing developments of the
• campaigns.
• Attend monthly staff meetings, provide monthly updates and participate in periodic staff gatherings to stay up to date with the organisation’s activities and programmes.

Requirements:

In addition to what is expected of all ACRES staff stated here (https://bit.ly/ACRESVacancies),

• Knowledge of animal protection issues in Singapore and familiarity with local wildlife issues are essential.
• Possess a vehicle and a valid driving license for Class 3/3A for use in investigations (fuel allowance provided)
• Physically fit to be able to conduct field work and investigations that may require spending time waiting.
• Excellent communication skills, with the ability to provide clear and practical advice to the public and stakeholders.
• Adept at building positive, collaborative relationships and holding productive dialogues with the stakeholders.
• Experience in simple data management on Microsoft Excel and the ability to maintain accurate and organised records and documentations.
• The ability to maintain composure and professionalism in public-facing roles, particularly when handling conflict situations.
• This is a full-time position requiring five (5) working days a week. Able to work at least (4) days a week from office during probation, after which at least (3) days a week from the office (other two days could be field work or WFH) and on weekend days when required. (Off in-lieu hours available)

Salary $2,500 during 3 months’ probation; Upon confirmation, $2,700 and eligible for a $450 quarterly bonus, subject to performance. All amounts indicated are before CPF deduction.

Please submit your application here: https://forms.gle/8eCeCtLpb8Fni9ZJ6

The positions are only open to Singaporeans / PRs.

We regret that only shortlisted candidates will be notified.

As an Admin Officer, you process and manage the season parking for managed car parks.

Roles and Responsibilities

· Respond to phone and email enquiries from season parkers.

· Process and update season parkers on requests such as applications, extensions, renewals and terminations.

· Maintain accurate season parking records by preparing invoices, renewal notices, credit notes and collection listings.

. Prepare monthly season car park reports for business units and clients.

Requirements

· At least ‘O’ Levels.

· Proficient in Microsoft Excel.

· Working experience in accounting-related roles is an advantage.

· Possess effective communication and customer management skills.

. Organised and able to meet deadlines.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Responsibilities:

• Ensure that only authorized personnel are allowed entry into the company's premises
• Ensure compliance with all security protocols and policies
• Peacekeeping within the factory premises and the workers' dormitory
• Perform fire safety and security related duties during patrolling

Requirements:

• Positive work attitude
• Responsible and a good team player
• Able to communicate in English
• Must have security training/licence
• Relevant work experience is preferred

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

Requirements

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in JTC/ Private Housing will be advantageous.

Please include the projects you have worked on in your resume.

• Logistic Background
• Trading MNC
• IMMD / Short Notice
• Possess a Diploma

Job Scope:

• Provide logistics and operational work in executing orders including liaising with sales and documentation team within the company, with producers, shipping carriers and forwarder
• Ensure smooth shipments and timely cargo delivery with active anticipation, analysis and planning with team member
• Cost and risk consciousness to achieve minimum risk and maximizing efficiency in performing logistical works
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Possess at least 2 years of logistic coordination experience
• Knowledge of SAP will be an advantage
• Good communications, interpersonal & coordination skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description & Requirements

• Degree (in any disciplines) or equivalent and above;

• Required skill(s): Microsoft Office;

• Familiarity with computers, smartphone applications and software;

• Excellent communication and interpersonal skills;

• Able to work in a goal-oriented environment;

• Must be willing to work on weekends (similar to retail stores);

• Customer orientation;

• On-the-job training provided.

Job Responsibilities

• To provide customer service professionally;

• To address the walk-in applicants’ queries and explain the loan process and procedures on the phone;

• To assist clients with their loan applications;

• To explain the loan contract terms and conditions in detail to clients;

• To perform general administrative and clerical duties;

• To maintain and update clients’ records;

• To handle clients’ complaints and take appropriate action to solve them.

Information:

• Working Location: West / East (Need to shift location as and when required – must be comfortable to travel)
• Working hours: 5.5 days or 6 days a week (Depend on schedule) – must be comfortable to work on rotating shift / weekends / overnight shift
• Comfortable to work at height

Job duties:

• To follow safety regulations and company policies during operations. Eg. Use of safety boots, T-shirt, hand-gloves, security passes etc.

• Maintain cleanliness and organization in the work area.

• Operate Order Picker with harness to handle cargo or jobs that require the use of such an equipment.

• General warehouse maintenance

• Monitor inventory levels and track the status of shipments. Eg. Plastic sheets, tapes, honey-comb etc.

• To assist in the loading and unloading of materials.

• Ensure timely completion of delivery and shipment schedules.

• Airline nets – check for damage, missing pallet rings etc.

• To ensure that goods are properly packed and safely stowed.

• Ensure palletised cargo are properly covered with plastic sheets, edge boards and secured with tap

• Ensure nets are properly secured and tightened to secure the cargo during transportation.

• Paste the correct MAWB cargo label as instructed by the Loader onto the correct pallet or container.

• To coordinate with tractor drivers and warehouse teams to maintain correct flow of cargo for export.

• To collect and return all unused material

• Receiving of cargo/goods from trucker

• Sorting of cargo/goods by shipment destination

• To ensure all inbound cargo/goods, together with supporting documents are thoroughly checked upon receiving.

• Any discrepancy(s) for inbound and outbound cargoes must be immediately reported to the superior and documented.

• Perform any other duties as assigned.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

In order to speed up the shortlisting process, qualified or interested candidates are strongly encouraged to submit your updated resume in Word/PDF format to [email protected]

**We regret to inform you that only shortlisted candidates would be notified. **

Overview: The Accounts Officer is responsible for managing the full set of accounts and handling the day-to-day finance and administrative functions efficiently.

Responsibilities:

• Perform daily accounting and finance duties, including receivables and payables processes, general ledger, tax, and bank reconciliations.
• Prepare monthly financial and management reports.
• Manage timely closing processes and reconciliations, including intercompany transactions.
• Support operational teams in maintaining strong relationships with customer and vendor.
• Handle any ad-hoc matters

Qualifications & Requirements:

• Diploma in Accounting and AAT
• 1–3 years of relevant working experience
• Knowledge of Xero is an added advantage
• Able to work in a fast-paced environment
• Proficient in MS Office applications, particularly Excel

Job Details:

• Permanent position
• 5-day work week: Monday to Friday, 8.30 AM to 6.00 PM
• Location: Woodsland

For interested applicants, kindly click “apply”

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

The role will provide administration support in Marketing and Admissions department and to provide comprehensive services to students and staff and maintain the applicable student management systems at Curtin Singapore.

DUTIES:

Student Contracts and Student’s Pass Management

• Update student’s records status on Student Management systems to ensure accuracy of record.
• Process Student’s Pass applications and Student’s Pass cancellation for each study period on SOLAR+.
• Maintain records of the application, payment, approval, and formality completions of Student’s Pass.
• Ensure all Student’s Pass changes have relevant approvals in line with policy.
• Maintain up-to-date knowledge of Student’s Pass requirements.Student Contracts

Assist in the preparation and checking of Student Contracts.

• Execute student contracts in accordance with the procedures and in line with policy.
• Maintain up-to-date knowledge of Student Contracts policies and procedures.

Others

• Ensure file circulation to relevant departments is conducted timely.
• Maintain student’s medical insurance coverage records.
• Provide student services support on Student Contract and Student’s Pass enquiries.
• Develop and maintain strong, effective and enduring partner relationships Curtin Singapore stakeholders.
• Ad-hoc tasks assigned by the Senior Admissions Officer.

SELECTION CRITERIA:

Essential:

• A diploma (or equivalent).
• Excellent communication (both verbal and written) and interpersonal skills including the ability to deal effectively with stakeholders by phone, e-mail and in person.
• High-level computer skills including an understanding of and experience in using various student management systems.
• Demonstrated commitment to the provision of a high-quality client-focused service.
• Proven ability to meet deadlines and work with minimum supervision.
• Well-developed time management and organizational skills.
• High levels of initiative and problem-solving skills.
• Demonstrated ability to work as a productive member of a team.

Desirable:

• Experience in admissions and administration, preferably in higher education.
• Experience in working with international students.
• Ability to adapt in a dynamic and fast paced environment.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Candidates are expected to:-

• Assume the role of the Head of the deck department and Master’s deputy;
• Ensure cargo operations and related safety measures are implemented;
• Liaise with shore authorities and ensure awareness of Safety Management System;
• Ensure deck crew follow safe working practices as defined in company procedures;
• Identify potential ship hazards associated with deck operations and advise the Master accordingly;
• Instruct Cadets/Junior Officers/Ratings on relevant QHSSE and shipboard procedures;
• Perform stability and related calculations for cargo and ballasting;
• Notify the Master immediately of any defects onboard ship which may affect safety and structural integrity of ship which may put the marine environment at risk;
• Assign Deck Officers/Ratings specific roles and responsibilities with respect to the deck department as defined in the Safety Management System; and
• Investigate non-conformances and apply corrective action(s) in consultation with the Master.

The ideal candidate must:-

• Possess a Certificate of Competency (Deck) Class 2; and
• Possess at least 3 years of experience as a Chief Mate onboard a container vessel.

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented
• Able to work on rotating shift and saturday

Responsibilities:

• Manage accident reporting and explain claims process to customers, e.g. Bus Captain, Taxi/Private Hire Vehicle Hirer & Drivers
• Handle and process claims
• Arrange with workshop or relevant parties to liaise with third party insurers/workshops, solicitors, passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.
• Coordinating and liaising with departments to pursue claims.

Requirement:

• Minimum with 2 years’ experience in processing Motor insurance claims.
• A Certificate or Diploma in General Insurance will be an advantage

Skills:

• Good negotiation, problem solving, and analytical skills
• Possess good written and verbal communications skills
• PC Skills: Proficient in Microsoft Office

We are seeking a detail-oriented and proactive Administrative Officer to support in managing travel &

hotel arrangements, claims processing, meeting schedules, general office admin support and purchases,

and logistics support for related events. The candidate will possess strong planning and organizational

skills, with a strong attention to detail, and has the ability to work in a fast-paced environment.

Key Responsibilities

Travel Arrangements:

• Coordinate and make travel arrangements including flights booking
• Handle all hotel bookings

Claims Processing:

• Assist in the preparation and submission of travel expense claims and reimbursements
• Ensure compliance with company policies and maintain accurate records of all claims

Meeting Coordination:

• Schedule and organize meetings for executives, prepare agendas and meeting materials
• Ensure all logistical details are managed, including room bookings, catering, and tech requirements

General Administrative Support:

• General office purchases
• Support logistics and meal arrangements for meetings and events
• Other administrative tasks as needed

Job Description

We are seeking a meticulous and highly motivated Finance Officer to join our team in Singapore. This role is integral to ensuring the smooth execution of financial operations, compliance with regulatory standards, and the accuracy of financial transactions. The ideal candidate will have a strong foundation in accounting and finance, coupled with hands-on experience in Enterprise Resource Planning (ERP) systems.

Key Responsibilities

• Assist in the monthly financial closing process, ensuring the accuracy and completeness of financial records.
• Review quarterly GST F5 report for accuracy, ensuring compliance with tax regulations and identifying any discrepancies or adjustments needed before submission.
• Support the annual financial audit, liaising with auditors and reviewing the documentation in compliance with Singapore Financial Reporting Standards (SFRS).
• Assist in budget preparation and financial forecasting to support business planning.
• Review and process employee expense claims, ensuring compliance with company policies and IRAS guidelines.
• Verify supporting documents and issue customer invoices promptly, ensuring accurate revenue recognition.
• Validate and process supplier invoices, ensuring adherence to contract terms and regulatory requirements.
• Prepare and submit bank payment requests, ensuring proper authorization and timely disbursement.
• Proactively follow up with customers on overdue payments, implementing effective collection strategies to minimize bad debts.
• Perform inter-company reconciliations, ensuring accurate consolidation of financial statements.
• Conduct bank reconciliations, ensuring all transactions are accounted for and discrepancies are resolved promptly.
• Execute annual fixed asset inventory count, ensuring all assets are accurately recorded, properly tagged, and aligned with the financial records.
• Prepare key management reports, including: Subsidiary Sales Report, Distributors’ Sales Report, Accounts Receivable Report
• Manage banking-related matters, such as applications for banker’s guarantees and corporate credit cards.
• Assist in implementing and optimizing financial controls, policies, and processes in line with best practices.
• Provide support for ad-hoc finance projects as assigned by the management.

Job Requirements

• Diploma/Degree in Accounting, Finance, or Business Administration from a recognized institution.
• At least 2 years of experience in finance operations, preferably within a Singapore-based organization.
• Proficiency in Microsoft Office Suite, including Outlook, Teams, Excel (advanced functions preferred), and Word.
• Strong working knowledge of ERP systems (e.g., SAP, Xero, Oracle) and familiarity with CRM platforms.
• Solid understanding of Singapore tax regulations, GST reporting, and financial compliance.
• High level of accuracy and attention to detail in financial documentation and reconciliations.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work both independently and collaboratively in a dynamic, fast-paced environment.
• Prior experience in regional finance operations within APAC will be an advantage.

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ No experiences are welcome to apply

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Assist in onboarding and offboarding of staff
• Administering the pre-tests of candidates
• Pantry and stationery ordering
• Office maintenance
• Opening of mailbox
• Attending to guests at front desk (only around once or twice a day)
• Schedule delivery for external on the festive seasons (Chinese New Year, Mooncake Festival etc.)
• Applying of Jurong Island pass (once a week)
• Maintaining common emails

Requirements:

• Administration skills.
• No experiences are welcome to apply
• O level / Diploma in any faculties.
• Occasional OT required - OT Payable

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

Kindly send your resume in MS Word format to:

[email protected]

We regret only shortlisted candidates will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

Introduction

We are looking to hire a highly motivated, intellectually curious and team-oriented individual with strong interest in fintech, digital assets, payments space. Based in Singapore and reporting to the Chief Compliance Officer, the successful candidate would have the opportunity to shape and

influence the firm's compliance program and culture. The ideal candidate would be a self-starter with strong interpersonal/communication skills, exercise sound judgment and be able to thrive in a dynamic work environment.

Description

● Establish and maintain effective regulatory and AML compliance framework and internal

controls in the firm.

● Conduct KYC reviews for new and existing accounts in accordance with the Group CDD

requirements.

● Assist in the preparation of AML questionnaire, Sanctions questionnaire relating to partner due

diligence.

● Assist with, transaction monitoring, clearance of alerts and investigation of suspicious

transaction activities.

● Support internal stakeholders to ensure compliance with all applicable regulatory, licensing

requirements and condition.

● Keep abreast of the latest regulatory developments in Singapore pertaining to payments services

and digital assets/financing.

● Provide support in managing regulatory and/or external audits on the firm.

Requirements

● Bachelor's degree in accounting, finance, economics, law or equivalent work experience.

● At least 3 years of relevant working experience in compliance or related field.

● Strong knowledge of regulatory requirements in Singapore and the Payment Services Act in particular.

● Prior experience dealing with regulators and/or working at a regulatory body would be a plus.

● Knowledge and expertise in the payments/fintech industry would be a plus.

● Team player with strong communication and interpersonal skills.

A) Job Summary:

• Manages the purchases of construction materials at site.

(B) Essential Job Functions:

• The Purchasing Officer (Site) is responsible for, but not limited to, the following:

Quality

• Make orders for construction materials and other items as requested.
• Ensure timely delivery of orders.
• Ensure all delivery orders are in accordance with PO and verification of DO for preparation of payment.
• Call for quotations and sources for new suppliers if need and recommendation of award.
• Follow up on complaints on product quality.
• Process and generate PO/RO
• All other tasks assigned

(C) Minimum Qualifications/ Job Experience:

• GCE O/A Levels or Diploma qualifications.
• At least 3 years of relevant working experience.
• Proficient in Microsoft Office.
• Prior experience in working on construction sites, especially in Civil projects.

Duties and Responsibilities:

• Manage the residents and enhance overall service experience of residents
• Proactively engage with the residents & advisors to address their unmet needs and (dis)satisfaction level
• Attend to feedback, complaints and services requested by the residents and follow up with contractors / internal technical team to resolve the issues that were raised
• Conduct callback with the resident to ensure issues are well-resolved before closing the case
• Assist in crisis management and visit affected residents and provide updates accordingly
• Solve, propose and make decisions at operation level
• Enhance overall service experience
• Manage and monitor arrears cases
• Conduct home visits to remind residents for arrears payment and identify financial hardship cases
• Any adhoc duties as assigned by the supervisor

Requirements:

• Candidate should preferably hold a Diploma in Hospitality Management Course
• Those without relevant diploma qualification but with relevant work experience will be considered too
• Possesses a strong customer-oriented mindset
• Possesses strong communication skills with ability to effectively engage with residents
• Ability to identify issues, think critically, and offer solutions quickly and efficiently
• Ability to work well with others, share information, and contribute to a positive work environment