The Animal Care Officer (ACO) is responsible for the treatment, care, and overall well-being of animals. The ACO plays an important role in ensuring the welfare of animals within the shelter and executing prescribed treatment and enrichment plans to support the well-being and potential adoption of the animals under their care.

The ACO works largely in a semi-outdoor environment and is required to be physically fit. On occasion, he/she may be required to support Animal Rescue Officers in housing difficult rescue cases.

The responsibilities include and are not limited to:

• Cleaning and sanitising animal enclosures and ensure that enclosures are safe for animals.
• Carrying out the feeding and medication of animals in the shelter.
• Washing and sterilising all feeding equipment
• Observing animals for signs of disease or injury to be surfaced to the Shelter Supervisor or Shelter Executive.
• Performing regular bathing of animals according to schedule and ensure animals are kept clean.
• Exercising animals and delivering enrichment programmes.
• Ensuring that checklists are appropriately completed to support the Shelter Supervisor in overall shelter management.
• Working closely with Shelter Manager and Animal Care Executives to execute enrichment, treatment and rehabilitation plans for animals.
• Conducting adoption appointments and screen potential adopters.
• Providing post-adoption support to adopters.

Others

• Providing support for other ad-hoc events and SPCA-led projects

Qualifications and Requirements

• Able to communicate in written and spoken English
• Experience working with animals is an added advantage but not compulsory
• Passion for animal welfare.
• Meticulous and detail oriented.
• Good interpersonal skills.

* Please note that for all positions, you must be prepared to travel to 50 Sungei Tengah Road. Please check to make sure that the distance is not too far for you to travel before applying.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments for us. If you are looking for a part-time job you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• 6 days work.

Responsibilities:

• Deal directly with customers either through telephone, electronically or in person.
• Keep records of customer payment history and transactions.
• Handle loan applications, obtain relevant documents and ensure the validity and accuracy of the information provided.
• Interview borrowers and assess each case.
• For every successful application, explain details and terms & conditions governing the loan stated in Note of Contract to the borrowers.
• Ensure a copy of Note of Contract and duly-completed application form are given to borrowers after the approval of loans

REQUIRED QUALIFICATIONS / SKILLS

• 4 “O” Level passes (including a grade C6 and above for English) or higher
• Strong interpersonal, communication and maintain a good rapport
• Upkeep a professional demeanor
• Detail Oriented with great follow-up skills
• Willingness to work a flexible schedule (5.5 day work week)
• Literacy and comfortable with Ms Office skills and Apps
• Must be self-motivated with team-player attitude able to work remotely using technology
• Those with an outgoing personality will be advantageous
• Progressive work environment suitable for ambitious individuals
• No prior experience required

Note : This job requires physically onsite for the performance of duties and not remotely feasible.

*We regret that only shortlisted candidates will be notified*

We wish you all the best in your career search.

Responsibilities:

• Manage day-to-day shipping operations.
• Coordinate with internal teams, freight forwarders, and other stakeholders to ensure smooth and timely delivery of goods.
• Prepare shipping documents, including invoices, packing lists, and customs declarations.
• Track and monitor shipments to ensure on-time delivery.
• Resolve any shipping-related issues or discrepancies.
• Maintain accurate records of shipping activities and documentation.
• Ad hoc duties as assigned.

Requirements:

• Diploma or NITEC in Supply Chain Management, Logistics or equivalent
• At least 1 – 2 years of shipping operation experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Managing deployment, rostering and attendance records for all UFS Employees.
• To monitor CCTV and alarms for all sites.
• Respond to system alarms and fault indicators in accordance with protocols.
• Manage and administer the keys and electronic access system for card accesses and provisions, access transaction reports, in accordance with compliance requirements.
• Perform security duties, access control, patrolling and crowd management for events when needed.
• Attend and respond to enquiries through emails and calls.
• Conduct physical patrols of the premises when needed.
• Support and respond to any security incidents, assist to evacuate and escalate in accordance to standard protocol and relevant departments respectively.
• Assist the Operations Team for any internal investigation when required.
• Perform the functions of Security Concierge Officers when required.
• Acquires good understanding of the all the sites' Security Manuals, Access Control procedures and Security Standards.
• Overseeing, recruitment and covering for Manpower Shortfall.
• Assisting Operations Team in planning & managing site deployment.
• Preparation of different operational reports.
• Preparation of daily, weekly, monthly compliance summary reports
• Overseeing compliance matters.
• Assist in other duties as assigned by General Manager.

Requirements:

• Must have valid PLRD Security Officer License with RTT (Minimum SSO Rank)
• Proficiency in Microsoft Office software is a must
• Must be tech-savvy
• Must be able to commit to rotating shifts
• Experience in Control Room functions is a Bonus

Job Scope -

1. Follow Standard Operating Procedures and resolve customer complaints promptly.

2. Answer to and manage customers queries via Email / Hotline (incoming call).

3. Monitor & follow up on escalated cases that require clarification updates.

4. Adhere to work reporting schedules, carry out instructions and any other ad-hoc duties assigned by your superior.

5. Support departmental Key Performance Indicators set by Management.

6. Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

Requirements -

1. Excellent command of English, both written and spoken.

2. Strong phone contact handling skills and active listening.

3. Pleasant and cheerful personality.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Able to handle a fast-paced environment.

7. A confident and effective team player and able to work independently and under pressure.

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 6days (8.00am-8.00pm, off on weekdays)
• Salary Package: Basic Salary $3,170
• Duration: Permanent Role

Key Responsibilities

• Respond to and report on complex or large-scale safety and security incidents; assist in evacuations when needed.
• Manage security systems, including the Central Alarm Monitoring, fire control, lift control, and car park systems.
• Regulate traffic according to the Road Traffic Act, ensuring smooth and safe flow.
• Monitor CCTV and the centralized alarm system, maintaining CCTV storage and preserving evidence.
• Assist state or auxiliary police in law enforcement and issue summons as required.

APPLY NOW!!!

• Valid PLRD license.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71348 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $2,870 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Screen people, staff, and vehicles entering the premises; conduct property checks for safety.
• Patrol areas to prevent theft and monitor for signs of fire, smoke, or leaks; ensure security systems and exits are secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing access for visitors and staff.
• Respond swiftly to alarms, fire incidents, and emergencies, including medical and criminal situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and secure all areas, including loading bays, when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior security experience is preferred.
• Good observational and communication skills.
• Ability to handle emergencies and stress calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71785 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (AP)/ Accounts Assistant (AP)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices without Goods Received Notes (GRN) and coordinate with the Sales Team for resolution.
• Track advance payments to vendors until invoices are matched to GRN and posted in the ERP system.
• Post all trade accounts payable transactions to the ERP system.
• Reconcile vendor statements of accounts with ERP records.
• Address year-end audit inquiries related to accounts payable.
• Perform other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Minimum Higher NITEC in Accounting or equivalent accounting certification.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68958 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· Attend to customers including front-counter duties.

· Handle calls, inquiries, and appointments

· Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.

· Perform basic problem analysis, troubleshooting, general housekeeping & maintenance, to resolve problem reported with minimal upward reference.

· Follow agreed work practices and operating procedures.

· Collate and consolidate information for reporting purposes.

· Ensure work meets quality specifications.

· Adhere to work safety measures and information securities standards.

· Undertake any other administrative duties as assigned by seniors and executives.

· Any other duties as and when assigned.

Working Days & Time

• Mon to Fri – 8.30am to 5.30pm
• Sat – from 8.30am to 12.30pm

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job scope:

• Perform Know Your Customer “KYC” documents collection for the assigned portfolio
• Meet or exceed KYC documents collection workflow via active project management
• Perform AML CFT procedures (e.g. vouching) as per policy requirements.
• Assist with FATCA / CRS collection and reporting
• Ensure data accuracy in documentation/systems before approval
• Assist with remediation cases (e.g. document collection, group audit, group compliance, group tax etc.)
• Assist with retagging of account / RMA
• Retrieve business profile and other publicly available information
• Assist with management reporting
• Develop good relationship with both internal and external customers
• Promote positive corporate image to external customers
• General administrative and adhoc responsibilities (e.g. test of controls, scanning and archiving etc.)
• Take on document collection portfolio rotation (for e.g. between Corporate, FIs and onboarding etc) and/or additional cases when advised
• Assist in any duties and projects as assigned

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Billing Officer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily billing tasks.
• Create invoices and send them to customers.
• Manage billing schedules to meet customer and company needs.
• Check invoice details against contracts or quotes to ensure they are correct. Address any issues proactively.
• Communicate with customers about any billing questions or disputes.
• Keep accurate billing records in the system.
• Support accounting tasks.
• Monitor customer accounts for unpaid or late payments and take necessary actions.
• Perform other tasks as needed.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71456 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

1. Regulatory Compliance

· Ensure compliance with the Payment Services Act (PSA) and other MAS regulations governing remittance services.

· Maintain up-to-date knowledge of regulatory changes and implement appropriate updates to policies, procedures, and controls.

· Prepare and submit regulatory reports to MAS, including suspicious transaction reports (STRs) and periodic compliance filings.

2. Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT)

· Implement and maintain an effective AML/CFT compliance program in line with MAS requirements and global best practices.

· Conduct customer due diligence (CDD), enhanced due diligence (EDD), and periodic KYC reviews for high-risk customers.

· Monitor and investigate unusual or suspicious transactions, escalating issues to the relevant authorities as required.

3. Risk Management

· Perform risk assessments for customers, agents, and transactions to identify potential AML/CFT or fraud risks.

· Develop and implement controls to mitigate compliance risks, including transaction monitoring systems and real-time screening tools.

· Ensure proper record-keeping of compliance activities for the stipulated period as per MAS regulations.

4. Policies, Procedures, and Training

· Develop, update, and enforce compliance policies and procedures specific to the remittance business.

· Provide training to employees and agents on compliance requirements, AML/CFT regulations, and ethical business practices.

· Conduct periodic internal audits to ensure adherence to compliance policies and rectify any gaps or breaches.

5. Transaction Monitoring and Reporting

· Perform ongoing transaction monitoring to identify patterns of unusual activity or behavior.

· File suspicious transaction reports (STRs) with the Suspicious Transaction Reporting Office (STRO) as necessary.

· Maintain records of transactions exceeding the threshold under MAS and FATF guidelines.

6. Licensing and Onboarding

· Assist with applications, renewals, and variations of remittance-related licenses as required by MAS.

· Ensure all agents and sub-agents meet compliance standards during the onboarding process.

7. Engagement with Stakeholders

· Liaise with regulatory authorities, such as MAS and STRO, as well as law enforcement agencies when necessary.

· Serve as the key point of contact for compliance-related inquiries from internal and external stakeholders.

Requirements

· Qualifications: Bachelor’s degree in Law, Finance, Accounting, or a related field. Professional certifications such as CAMS, ICA, or equivalent are a plus.

· Experience: At least 2 years of relevant experience in compliance, AML/CFT, or a related role, preferably in the remittance or payments industry.

· Knowledge: Strong understanding of MAS regulations, the Payment Services Act, FATF standards, and AML/CFT practices.

· Skills:

o Excellent analytical and investigative skills.

o Strong communication and interpersonal skills.

o Proficiency in compliance tools and transaction monitoring software.

· Attributes: High level of integrity, attention to detail, and a proactive approach to problem-solving.

Deliver quality customer service:

1. Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
2. Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
3. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
4. Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the Town Council following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
5. Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
6. Booking of bulky removal appointment and making any related changes.

Finance support:

1. Collect and manage the funds payable to the Town Council via different payment methods, e.g., cash, nets, credit card.
2. Handling of S&CC related inquiries.
3. Coordinate and handle permit and waiver applications and appeals.

Administrative support:

1. Issue notices to vehicle owners or tenants or relevant parties to comply with or remedy a breach of any Town Council’s bylaws (BES). Follow-up on status and closure.
2. Perform administrative duties such as prepare courier bag, prepare letters to residents, mailing, inventory of pantry/ office supplies, etc.
3. Maintain proper records and files of documents, drawings, and materials, collection transactions, pertaining to Town Council matters.
4. Prepare end day reporting, e.g. number of permits.

Cross deployment/ others:

1. Be ready to be deployed to either the call center, cashier, or reception/ counter station across all offices (where necessary) to ensure smooth business operations.
2. Any ad-hoc duties assigned by your supervisor.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

The role

This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.

Time split for duties:

• Help Desk Duties 8.00 AM - 2:30 PM
• Office Duties 2:30 PM – 5.00 PM

Key responsibilities

Level 1 IT Support (Primary Role) daily 8:00am to 2:30pm:

• IT Support/help desk dutiesIncident administration
  User account deployment
  User security access changes
  End user assistance
  
• Deployment and administrationEnd user equipment
  IT consumables
  Print/scanning
  Voice mobile/fixed line
  
• Investigation, reporting and fault service callsPC / Peripheral hardware / software
  Server / Network Service
  
• 3rd party vendor support liaison
• Some out of office hours support, on call duties and limited travel may be required

Office Manager (Secondary Role) daily 2:30pm to 5:00pm:

• Oversee office maintenance and supplies
• Coordinate logistics, including local couriers and hotel accommodations
• Helping office events and gatherings
• Assist with data entry, document stamping, and sending out general emails.
• Provide administrative support, including meeting coordination and report preparation.