- Managing the day to day operations of the restaurant and its associated ventures

- Oversee other staff as well as recruiting and training new employees

- Organising and managing work flow processes in front of house operations

- Liaising with suppliers and vendors for ordering of required consumables

- Actively engage customers both online and offline to generate sales

• Delivers required security service based on Standard Operating Procedures and Work Instructions.
• Conduct indoor and outdoor security patrols.
• Prevent unauthorized entry, trespass, intrusion and acts of vandalism.
• Prevent abuse of facilities provided in the site by occupiers (including visitors).
• Conduct crowd and vehicle traffic control.
• Ensure barriers are always down when no vehicle is entering.
• Ensure security office doors are secured and always locked after office hours.
• Control and direct traffic movements during morning and evening peak hours.
• Ensure that all personnel register at the designated security counters and issue visitor pass in exchange for valid photo identification documents.
• Conduct audit check on security passes to ensure only authorized vehicle and personnel can access.

Qualification:

• Possess a valid Security Licence (by PLRD)
• Possess valid relevant certification including:Guard and Patrol, Access Control Management: Provide Guard and Patrol Services and Operate Basic Security Equipment
  Incident Response: Handle Security Incidents and Services
  Threat Observation: Recognise Terrorist Threats
  
• The job involves working both day and night shifts according to the company's duty roster.
• Working hours (day shift): 0700 to 1900hr
• Working hours (night shift): 1900 to 0700hr

Job Description

• Take lead role as trainer for Surveillance security training courses.
• Provide technical training to customers and end users at our Training Centres and other sites as necessary in support of Security Products business needs.
• Responsible for managing of training facilities and equipment.
• Review training material to ensure that they are up to date with the latest development and assist to design of training programs or materials.
• Manage proper documentation for training requirements to ensure compliance with policies for auditing purposes.
• Industrial attachments with our Partners, so to stay relevance and current when conducting Training

Job Requirement

• Minimum Diploma in M&E or relevant industry.
• With at least 3 to 5 years of experience in the surveillance security CCTV industry, technical training experience or combined training/customer service experience.
• ACTA or ACLP certified required
• WSQ Advanced Certificate in Security
• Excellent verbal and written skills in English are required; present professional and easily understood technical topics to groups.
• Location is at Shan Road
• 5 days work week, require to work on Saturday (Half Day) when necessary

1. JOB DESCRIPTION

Job Title : Relationship Officer

Occupation : Relationship Officer

Job Description & Requirements

Able to commence work immediately or on short notice

Job Description:

- Assist and support assigned Sales consultants with admin support

- Monitor and oversee administrative work

- Preparation of invoices

- Liaise with external clients and funders

- Ad-hoc duties as assigned

Job Requirements:

- Good interpersonal & communication skills

- Familiar with Microsoft Word & Excel and apps

Job Type: Full-time

Pay: $2,300 to $2,500 per month

We are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Responsibilities:

Job opening 1: Residential

• Perform gas installation work and gas supply turn-on in domestic units
• Perform soundness test on gas installation.
• Perform site survey on gas installation feasibility and rectification work.
• Ensure gas installation comply with the Code of Practice (SS608), Regulations, SOP etc.
• Coordinate with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies on installation matters.
• Attend to customer enquiries/ feedback and perform service recoveries.
• Report writing.

Job opening 2: Commercial

• Oversee the gas installation works conducted by outsourced contractors in compliance with regulatory requirements, code of practices and Standard operating procedures (SOP).
• Ensure that the tools and equipment for related works are adequate and properly maintained for operational readiness.
• Attend to customers’ feedback, queries and complaints.
• Coordinate gas installation projects submitted by M&E consultants, Professional Engineers and Licensed Gas Service Workers.
• Conduct Inspections of gas installation and witness final pressure test, ensuring timely & safe completion for turn-on of gas supply.
• Perform standby duties after office hours.

Job opening 3: Investigation & Maintenance

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.
• Perform site investigations and rectification work inclusive of co-ordination work with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.
• Attend to customer service requests, e.g. install/ replace/ trouble-shoot gas appliances, perform servicing of gas stoves, carry out soundness tests on gas installations, etc.
• Handle customers’ enquiries/ feedback and perform service recoveries.
• Investigate and report on matters related to meter readings abnormality.
• Attend to meter cut-off and account due related matters.

Requirements:

• Diploma/Nitec in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

• Logistic Background
• Trading MNC
• IMMD / Short Notice

Job Scope:

• Provide logistics and operational work in executing orders including liaising with sales and documentation team within the company, with producers, shipping carriers and forwarders
• Ensure smooth shipments and timely cargo delivery with active anticipation, analysis and planning with team members
• Cost and risk consciousness to achieve minimum risk and maximizing efficiency in performing logistical works
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Possess at least 2 years of logistic coordination experience
• Knowledge of SAP will be an advantage
• Good communications, interpersonal & coordination skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Description:

We are seeking for a motivated and meticulous individual to join us as a Personal Assistant & Leasing Officer. You will be providing secretarial support to the company’s Director. This is an exciting opportunity for you to join a fast-growing company that is constantly expanding.

Key responsibilities:

· Perform clerical duties and provide secretarial support to the Director.

· Schedule and remind the Director of events and meetings.

· Make overseas travel arrangement.

· Follow the Director out of office for work.

· Updating details or status of prospective and existing outlets in the Outlet Master List.

· Monitoring and keep track of renewal, new and termination lease contract.

· Ensure all activities within the retail mall/commercial spaces are in line with Government and company’s guidelines.

· Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions.

· Liaising with 3rd party contractors towards renovations, advertising matters, on the grounds inspection for the rented/potential retail space.

· Liaising with mall regarding lease contract terms and rental price, verification of application information, applying permit to work for contractor, and setting up electricity in the outlet.

· Liaising with external third parties (contractors, etc..) to oversee the administrative matters of the outlets.

· Liaising with Starhub officer for network application for different malls.

· On the ground inspection for the rented / potential retail space.

· Inform respective department such as Finance, Operations, and Marketing department regarding the opening of new outlet.

· Reviewing lease documentations and obtaining required boss’s signature.

· Overseeing office maintenance.

· Handling office administrative works, such as filing, and reordering office supplies.

· Any other ad-hoc duties as assigned.

Requirements:

· At least Degree in Business Administration / Management.

· At least 2 years of Personal Assistant’s working experience, prior experience as a manager or director’s PA from China company is advantageous.

· Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).

· Relevant working experience and knowledge in lease management and coordination is an advantageous.

· Knowledge of retail mall operations is advantageous.

· Proficient in both English and Chinese translation.

· Able to travel local and overseas with the Director for work as and when required.

· Devoted to work and do not mind working overtime.

· Able to handle confidential information with discretion.

· Proactive and able to work independently.

· Strong organizational and multitasking skills.

· Detail-oriented with excellent communication and interpersonal skills.

· Meticulous, resourceful, independent, and able to work in a fast-paced environment.

· Familiar with Chinese business practices and cultural nuances.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Location: Ang Mo Kio
Salary: Up to S$3,800
Working Days & Hours: 5 days (Monday to Friday), 8:30am - 6:00pm

Key Responsibilities:

• Manage full sets of accounts, ensuring accuracy and timeliness.
• Handle day-to-day financial transactions, including accounts payable, accounts receivable, journal adjustments, and ensure adherence to service standards.
• Perform compliance checks on transactions to ensure alignment with relevant regulations.
• Prepare bank reconciliation statements and management reports regularly.
• Assist in audit exercises by preparing audit schedules and facilitating the audit process.
• Monitor and maintain service standards, continuously seeking areas for improvement.
• Provide feedback for SOP reviews and contribute to process enhancement.
• Handle statutory reporting requirements.
• Take on additional duties as assigned by the management.

Requirements:

• Diploma/Degree in Accountancy or equivalent professional qualifications.
• At least 2 years of experience in managing accounts for an organization with IPC status.
• Strong attention to detail, able to work independently with good problem-solving and analytical skills.
• Good understanding of FRS and Charity Accounting Standards.
• Proficiency in written and verbal communication.
• Competent in MS Word and Excel; experience with WorkDay ERP system is a plus.

Responsibilities

1. Processing of data using in-house system.
2. Processing of documents and receipts.
3. Checking and verifying records.
4. Liaising with associates in verification of details.
5. Handling incoming calls, enquiries and emails.
6. Handling enquiries on payment.
7. Processing of commission payment using in-house system.
8. Assisting in ad-hoc administrative duties when required.

Requirements

1. Minimum GCE “O" level with administrative experience.
2. Meticulous and has good interpersonal skills.
3. Proficient in MS Excel/Word.
4. Positive attitude and willing to learn.
5. Able to interact effectively with people at all levels and be a team player.
6. Preference will be given to candidates who are available immediately or within short notice.

Other Information

• Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
• 5-day work week, Mondays to Fridays: 9.00am to 6.00pm

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary and date of availability.

We regret that only shortlisted applicants will be notified.

Working Days & Hours: 5 days, 8am-5:30pm
Salary: Up to S$3,500
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.

Roles & Responsibilities

1. Dual Certification and Registration:

The WSHO cum ECO must be registered with the Ministry of Manpower (MOM) as a Workplace Safety and Health Officer.

The individual must also be registered with the National Environment Agency (NEA) as an Environmental Control Officer.

2. Experience Requirement:

The candidate must have at least 3 years of post-registration practical experience that is relevant to the scope of work under the contract. This experience is crucial to ensure the individual is competent to manage safety, health, and environmental matters effectively.

3. Ensuring Compliance with WSH and Environmental Legislation:

The WSHO cum ECO is responsible for ensuring that all works are planned and executed in strict compliance with all Workplace Safety and Health (WSH) and Environmental legislative requirements.

This includes ensuring adherence to the Workplace Safety and Health Act, Environmental Protection and Management Act, and other relevant laws, regulations, and guidelines.

Compliance with both the legislative requirements and contractual safety and environmental obligations is a key responsibility of the WSHO cum ECO.

4. Safety and Health Management:

Plan and implement safety procedures: The WSHO cum ECO must develop and maintain a Safety Management System (SMS) that addresses all hazards related to the project.

Monitor and review work processes to ensure they are carried out safely and in compliance with the WSH regulations.

Conduct risk assessments to identify and mitigate risks before work begins.

Carry out safety inspections on-site to identify any unsafe conditions or work practices and take corrective actions as needed.

Ensure that all workers are trained and competent in safety protocols, including the proper use of personal protective equipment (PPE) and safety measures.

5. Environmental Management and Control:

Develop and implement an Environmental Management System (EMS) to ensure compliance with all environmental regulations, especially concerning noise control, air and water pollution, and waste management.

Conduct environmental audits and inspections to ensure the site remains compliant with the National Environment Agency (NEA) guidelines and environmental regulations.

Oversee the safe disposal of waste and ensure that waste management practices meet environmental standards.

Monitor for potential environmental hazards, such as air or water pollution, and take corrective actions to mitigate environmental risks.

6. Compliance with Code of Practice for Temporary Traffic Control at Work Zones:

The WSHO cum ECO must be familiar with the Code of Practice for Temporary Traffic Control at Work Zones and ensure full compliance with this code throughout the project.

This includes overseeing the planning and implementation of temporary traffic control measures to ensure the safety of workers, motorists, and pedestrians around the work zone.

Conduct regular inspections of traffic control setups to ensure they meet the required safety standards, and adjust measures as needed to minimize risks.

Work closely with authorities and stakeholders to coordinate traffic management plans and ensure smooth operation around the work area.

7. Incident Investigation and Reporting:

The WSHO cum ECO must investigate all safety, health, or environmental incidents, near misses, and accidents that occur on-site.

Prepare incident reports and recommend corrective measures to prevent future occurrences.

Ensure that all incidents are reported to the relevant authorities in accordance with regulatory requirements.

8. Collaboration and Communication:

Liaise with contractors, supervisors, workers, and external authorities to ensure all safety, health, and environmental standards are upheld.

Provide safety and environmental briefings to workers, supervisors, and stakeholders to keep them informed of the latest developments and expectations.

Act as the point of contact for regulatory inspections and audits related to safety, health, and environmental matters.

Requirement:

· At least 2 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 2 years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills

· team player

Roles & Responsibilities

1. Business Operation and Support

• Supporting in the cross function of Business Operations to start various new businesses and support for branch establishment in countries near Singapore
• Coordinating necessary tasks and resolving issues with Sales, Marketing and CFO function
• Collaboration and issue resolution between export sales and CFO functions for branch establishment
• Establish a support system with HQ and Singapore to resolve issues through preemptive issue sensing for new businesses
• Preparation for New ERP Open in 2026 and operation of emergency support system with HQ

2. Reporting and Meeting operation

• Weekly / Monthly Reporting
• Presentation of Business Index
• Data Management
• Data Analysis
• KPI Management

Qualifications & Requirements

• Major in Bachelor of Finance, Business or equivalent.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Role:

Auxiliary Police Officers

• Able to work 12 hours shift
• Location: islandwide
• Salary Package
  i. $3,700 to $4,400 (armed)
  ii. $2,700 to $3,300 (unarmed)
  iii. Bonus of $35,000 paid in tranche

Job Description

• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Position: Safety Officer (Reporting to: Project Manager)

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week (candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)
• Location: Dormitories / Seletar North Link, PPT Lodge, [Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Requirements

• Diploma in any discipline
• Willing to work rotating shifts including night shift, weekends and public holidays
• Willing to comply with the Standard Operating Procedure when discharging duties

Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home’s premises

The Welfare Homes are for destitute persons. Location of work would either be at Bukit Batok, Admiralty Street or Buangkok Green.

We regret that only shortlisted applicants will be notified.

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary
• 
  
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Time and Work Location - 9.30am to 7pm at Depot Road

Our client is actively searching for a Senior Professional Officer, Electronics Engineering to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.

The ideal candidate will need to have the following qualities and experience:

• A good degree with a major in Electronics Engineering or a related field. Masters, PhD and/or relevant professional certifications would be advantageous.
• Deep technical specialist with 10 to 15 years of working experience in development / R&D or related areas in electronics (Digital / Analog / Consumer / Embedded Systems) would be preferred.
• Experience in following areas is highly desirable.Hands-on experience with both analogues and digital electronics
  Hands-on experience in developing, implementing applications, principles and programming in areas of embedded systems, IoT/IIoT, control systems, etc.
  Design of circuit schematics for layouts and development with both active and passive components, incl. knowledge of PCB routing, fabrication and prevalent IPC standards.
  Hands-on competency in testing and designing electronic circuits and integrating circuits and their systems.
  
• Advantageous to have prior knowledge in areas such as:Microcontroller programming (C/C++, Python, LabView) and firmware development.
  Working experience with IoT, data analytics, artificial intelligence, machine learning, etc.
  Working experience with various development boards systems like Arduino, Raspberry Pi, Intel development boards, etc.
  
• Extensive hands-on experience and knowledge of industry practices and engineering principles to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• To be fully responsible for the daily operation of service centre at the project site.
• To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
• To carry out conditional survey before and after completion of works within flats.
• To man the information counter and information telephone hotline.
• To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
• To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
• To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client.
• To assist in the purchase of construction materials.
• To assist in the preparation of ISO.

Requirements:

• Candidate must possess at least O Level or equivalent
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• At least 3 Year(s) of working experience in the related field is required for this position;
• Experience in handling HDB BTO projects is preferred;
• 5 days work week, off on Sunday and one weekday.

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required