We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

­­­­­­­­­­­­­­­­­­­­­­­Job Purpose

The Property Officer's focus is on ensuring the smooth operation of the property, improving resident satisfaction, and maintaining property value. These responsibilities are crucial for the efficient management and operation of the properties under the MCST, contributing to a positive living or working environment for all residents and owners.

Key Responsibilities

· Maintenance and Upkeep: Ensuring regular maintenance and repair of communal facilities.

· Financial Management: Assisting in budget preparation, managing expenditures, and overseeing service charge collections.

· Regulatory Compliance: Ensuring the property complies with local building codes, safety regulations, and environmental laws.

· Communication and Coordination: Acting as a liaison between the Management Corporation, residents, and other stakeholders.

· Contract Management: Negotiating and managing contracts with various service providers.

· Record Keeping: Maintaining accurate records of all management activities, including financial transactions and maintenance logs.

· Emergency Response: Coordinating with emergency services and implementing procedures during emergencies.

Ad hoc duties may be required on an as-needed basis.

Required Qualifications

· Education: Diploma/WSQ Diploma in real estate management, business administration, or a related field.

· Certification: Relevant certifications from institutions like SISV, BCA, or equivalent.

· Experience: Experience in property management, particularly in strata-living contexts.

· Legal Knowledge: Familiarity with regulations governing MCSTs, e.g. BMSMA.

· Computer Literacy: Competence in property management software and office applications.

To apply, please click on the link below:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

­­­­­­­­­­­­­­­­­­­­­­­Job Purpose

The MCST Admin Officer is responsible for providing comprehensive administrative support to the MCST Property Management team. This role ensures the smooth and efficient operation of administrative functions within the management office, supporting the team in delivering exceptional service to residents and stakeholders. The MCST Admin Officer plays a key role in maintaining accurate records, facilitating communication, and coordinating various activities that contribute to the effective management of strata-titled properties.

Key Responsibilities

· Administrative Support: Provide comprehensive administrative support to the MCST Property Management team. Manage office supplies and ensure the office is well-organized.

· Record Keeping: Maintain accurate and up-to-date records of all property activities, including maintenance logs, financial documents, and resident communications. Organise and archive documents for easy retrieval.

· Communication: Serve as the primary point of contact for resident inquiries and requests, ensuring timely and professional responses. Facilitate communication between the property management team, residents, and external vendors.

· Meeting Coordination: Assist in organising and preparing for the Annual General Meeting (AGM) and monthly council meetings. Prepare agendas, distribute meeting materials, and take minutes during meetings.

· Financial Administration: Assist with preparing and processing invoices, payments, and financial reports. Monitor and track expenditures against the budget.

· Vendor Management: Coordinate with service providers and contractors for maintenance and repair work. Maintain a database of approved vendors and service providers.

· Compliance: Ensure all property activities comply with relevant laws, regulations, and company policies. Assist in the preparation for audits and inspections.

· Resident Relations: Help organise community events and initiatives to promote resident engagement and satisfaction. Address and professionally resolve resident concerns and complaints.

· Data Management: Enter and update data in property management software systems. Generate reports and provide data analysis as required.

· General Office Duties: Perform general office duties such as filing, photocopying, and managing correspondence. Ensure the office environment is clean, safe, and conducive to work.

Ad hoc duties may be required on an as-needed basis.

Required Qualifications

· Education: “N” & “O” Levels/NITEC/Higher NITEC/WSQ Diploma in real estate management, business administration, or a related field.

· Certification: Relevant certifications from institutions like SISV, BCA, or equivalent will have an added advantage.

· Experience: Minimum one (1) year experience in property management, particularly in strata-living contexts.

· Legal Knowledge: Familiarity with regulations governing MCSTs, e.g. BMSMA.

· Computer Literacy: Basic competency in Microsoft Office Suite. Familiarity with property management software is a plus.

To apply, please click on the link below: -

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, do note that only shortlisted candidate(s) will be notified. Thank you for your application.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

*Seeking for a talent with minimum 2 years of ALM/liquidity management and has knowledge in money market products (e.g. FX, Repo and interbank cash trades)*

THE COMPANY

This bank has a reputable brand. With their longstanding and leading presence in their field of expertise and service offerings to clients, they are seeking for ALM/Treasury Officer to be part of their risk team.

JOB RESPONSIBILITIES

• Support the bank’s ALM/liquidity management
• Execute money market transactions to ensure smooth cash flow operations
• Give deposit/loan rates to counterparties
• Input data into system
• Perform KYC and due diligence
• Prepare relevant reports
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of ALM/liquidity management
• Knowledge in money market products (e.g. FX, Repo and interbank cash trades)
• Highly analytical, diligent, focused and a team player

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

1.Willing to work Construction project related may be Long Hrs.

2. Must Work Saturday, Sunday & Public Holiday if required.

3. Site Work and attend inspection with RTO if required.

4. Sales and Marketing must need.

5. Planning for workers schedule, control the cost, implementation and developing for Safety, Health and environmental for the projects. Ensure and developing the Relationship with client.

6. LTA & PU Related works required to making relationship and marketing 7. Planning to carry on site Sales and marketing

Job Code: SAC28/11/TO

• Training Officer for Activity Hub for Adults with Intellectual and Developmental Disabilities
• Full-time role - Salary: $2,500 - $2,800 (Open to Perm Part-time)
• Working Hours: 8.30am to 5.30pm
• Projected Commencement: Mid December 2024 (Can negotiate start date)
• Venue: In the west region near Clementi, Boon Lay , Bukit Batok
• A relevant diploma in a related field

Qualifications and Experience: A diploma in a related field and at least 2 years' experience in a Day Activity Centre, working with individuals with intellectual disabilities or learning needs.

Skills and Attributes: Strong communication, adaptability in training programs, patience, empathy, and knowledge of health and safety for vulnerable individuals

Drop in your CV to: [email protected]

OR WhatsApp 8022 6814

*By providing your personal information , you consent to its collection , use, and disclosure as described in this privacy statement . We may collect personal information, including but not limited to your name, address, email address, phone number, and other relevant details, for the purpose of specify purpose, such as account creation, reference checks, customer support, or marketing initiatives. We take the privacy and security of your personal information seriously and will implement reasonable measures to safeguard it from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet or electronic storage method can guarantee absolute security.*

We are looking for a dynamic and detail-oriented Projects and Service Engagement member to join our team. This role is pivotal in managing our various internal projects and enhancing staff engagement and guest experience initiatives. The ideal candidate should have strong organisational skills, excellent communication abilities and a passion for delivering exceptional service. He/She should be self-motivated and curious to learn.

Job description

Service Engagement

• Drive the ideation, creation and execution of both internal and external service engagement initiatives (service culture communications and guest delights) from start to finish
• Oversee and manage current service initiatives to ensure continued effectiveness and alignment to service engagement goals

Internal Projects Management

• To support in the programme management efforts by preparing the necessary materials and ensuring smooth execution of activities
• To support the Assistant Manager in planning and executing events, ensuring all aspects are managed effectively from conception to completion
• To support the Assistant Manager in liaising with both internal and external stakeholders to ensure that all requirements are met

Customer Experience Projects Support

• Plan and lead bi-monthly night assessment walks to ensure that issues are addressed and followed up promptly
• To support the Manager in digital user testing and mystery shopping to audit current offerings

Requirements

• Degree/Diploma in Business, Hospitality, Events Management, or related studies
• At least 2 years of work experience, preferably in customer service or events management
• Proficient in Microsoft Excel, Word and PowerPoint
• Ability to multi-task and adhere to timelines
• A proactive personality to solve problems and a commitment to delivering high-quality service

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Duties and Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude when they arrive for their scheduled appointments
• Managing the appointment booking and room reservations, cashiering and accurate posting of charges to point of sales systems
• Answering phone calls and maintaining tidiness of the reception area as well as any other administrative duties which the Company may assign from time to time
• Assisting consultants in the sales of spa service/products where required

Benefits:

• Medical and dental
• Performance bonus (twice a year)
• Attractive staff benefits
• Birthday Leave

Requirements:

• At least 1 year of relevant experience
• Willing to work retail hours
• Willing to work on weekends & PH

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Manage & monitor Platform financials, recoveries, and work allocation in Gene.
• Drive operational open actions closure, budget, and forecast planning cycles.
• Assist and guide PM to initiate new projects. Track and monitor actual spending of project budget (e.g., within pre-designated categories like Software, Hardware, PS, Travel, Expenses, etc., and according to the correct accounting treatment CAPEX/OPEX).
• Forecast invoice processing based on work to be delivered (e.g., agreed payment milestones, project phasing) or persistent resources (e.g., monthly squad burn-down).
• Work across teams to accrue expenses for work delivered.
• Validate actuals against forecasts and carry out corrective actions if required to ensure proper financial discipline.
• Responsible for developing and maintaining all performance dashboards and preparing reports to the project team.
• Analyze all data and project deliverables and ensure adherence to all timeframe and budget requirements.
• Manage and recommend required improvements aligned with Agile principles.
• Perform required benefit analysis in collaboration with the project team and maintain records of all project governance meetings.
• Maintain and manage vendor agreements, contracts, invoices, payments, and recovery.
• Perform financial analysis on all budgets and prepare various reports for all budget forecasts.
• Ensure compliance with all policies and procedures to prepare all reports.
• Collaborate with the finance team to perform all associated activities and prepare appropriate summaries within the required timeframe.

Requirements

• Bachelor’s degree in finance or accounting.
• 10–15 years of experience working in financial-related roles with strong knowledge of financial reporting.
• A proven track record of successfully executing and setting up PMO using both Agile and Waterfall ways of working in an enterprise environment.
• Strong knowledge of financial tools and systems.
• Detail-oriented and extremely hands-on in managing projects.
• Strong leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value.
• Ability to manage and work with internal stakeholders and vendors.
• Ability to apply general organizational knowledge of business and systems processes in problem analysis is required.
• Ability to work independently with users to define concepts under the direction of program managers.
• Ability to communicate difficult and sensitive information tactfully is required.
• Ability to interact professionally with a diverse group, executives, managers, vendors, and subject matter experts is required.

Interested candidates, you may WhatsApp resume to (65) 8337 5525

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd

Co. Reg. 201313178M│ EA Licence. R13C6505 │ EAP Reg. R1328207

Basic Salary: Up to $3,300 (Depends on ranking) + Assignment Allowance (Up to $500) + Sign On Bonus (Up to $ 40,000)

Location: Island wide

• Able to work in rotating shifts
• 6 days work week

Job Scope

• Provide escorts/protection for VIP or Business partners
• Security enforcement and screening duties

EA Personnel Name: Nicholas Poh

EA Personnel No: R24123432

EA License No: 16C8443

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 27 December 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Project site supervision, inspection, documentation, and coordination for architectural, structural, piling, M&E, and landscape works for Industrial Building,

Job Responsibilities

· To carry out the supervision and inspection of building works as stipulated in the Building Control Act

· To carry out supervision and inspection of the works including any off-site manufacturing and/or pre-fabrication, and ensure that works are constructed to required quality and accuracy, both onsite and at any temporary offsite locations

· Conduct functional tests and commissioning.

· Carry out defects checking and locking-up of units (for handover)

· Assist in feedback related to progress and non-compliance.

· Check on safety and housekeeping issues.

· Manage filing and recording of all project information (site reports, site photos, project information, etc.)

· Report discrepancies in contract drawings specifications or shop drawings

· Highlight technical issues unresolved at work site to the Architect/Engineers

· Assist the Quantity Surveyor in site verification of as-built / completed works

· Inspection of Workers' Quarters

· Checking of delivery orders and checking of OCS (optional component scheme)

The main duties of the RTO (during the defects liability period) shall include but not be limited to the following:

· verify that the Contractor’s defects rectification is completed satisfactorily

· monitor and track that the rectification of the defect meets the service standards set

· attend joint inspections as and when required

· any other duties assigned by your superior

Job Requirements

· The Resident Technical Officer shall be qualified and competent and possess the relevant skills, knowledge, and ability to coordinate and supervise the diversion works.

· Must be accredited RTO by the Institute of Engineers of Singapore (IES)

· Fully conversant with statutory regulations with good organization skills in maintaining site records

· Pro-active in resolving and managing site issues with good team spirit

· Minimum 5 years local experience in Industrial Building construction

Job Scope:

• Oversee and organize the daily schedule for the company's launch boat activities
• Manage logistics for launch arrangements for internal staff, including coordinating with external vendors for services
• Keep detailed records of launch movements for payment validation and related purposes
• Support the purchasing department in arranging logistics for the delivery of provisions, spare parts, and other supplies by both land and sea
• Review and verify relevant invoices
• Assist the purchasing department with any additional assigned tasks
• Carry out projects and duties as directed

Qualifications:

• Diploma in Maritime, Logistics, Supply Chain, or a related discipline
• Minimum of 1 year of experience in logistics coordination, sales, or purchasing
• Strong communication and interpersonal skills, with attention to detail and the ability to interact with stakeholders effectively

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join our team as Guest Services Officer (Front Office) in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills. Reporting to the Assistant Rooms Division Manager, we’re looking for someone who:

• has a passion for the hospitality industry
• is willing to go the “Extra Mile” in order to exceed guests’ expectation
• is a great team player
• is able to work on a rotating roster

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning and Development Opportunities
• Medical Benefit
• Dental/ Optical/ Health Screening Benefit
• Insurance Coverage
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

JOB SUMMARY

Prerequisites

• Have personal transport (mileage claims applies)
• Driven and goals oriented.

Duties and responsibilities of this role

• Planning of routes for field visits cases at start of day
• Perform day to day field visit for all products
• Conduct interview with BB customer for restructuring requests/applications
• Able to address customers’ queries and issues
• Ensure proper escalation of customer’s queries, issues or complaints
• Ensure all assigned field visits are conducted timely
• Provide timely field visit updates via mCollect app
• Provide monthly summary on all field visits conducted

RESPONSIBILITIES

Strategy

• Ensure effective tele-calling to improve recovery rates, use settlements, installment plans and composite payments as per strategy.
• Comply with scripts, call pitch & strategy
• To adhere and comply with Local Regulator Guideline, Global Credit Standard, Credit Policy Manual, Collections Procedures and Forbearance standards.
• Abide to the DO’s and DON’Ts of collection
• Follow all DOI related procedures / documentation

Business

• Deliver on financial goals – Gross Charge Off, Recoveries, Delinquency rates and cost

Processes

• Ensure daily DPI of visits are met
• Handles all accounts assigned by tele collectors for field visits.
• Effective achievement of targets on monthly basis.
• Perform field visits and ensure all assigned accounts are covered within 14 calendar days.
• Ensure new data provided by customers are updated in CACS memo (eg. Address change, contact number for further collection follow-up).
• Ensure timely updating of field visit report to facilitate further collection follow-up.
• Ensure maximum efforts to establish contacts.
• Ensure right premises are visited on a timely basis.
• Ensure effective handling of customers
• Reduced unsecured collections related complaints by 50%.
• Compliance to policies, scripts and call pitch.
• Follow Do’s and Don’t’s.
• Abide to Code of Conduct
• Adopt a clean desk policy.
• Follow all related procedure and documentation.
• Good working attitude and positive outlook.
• Identify areas for improvement and rectify all irregularities to enhance work process.

People & Talent

• Timely completion of all e-learning courses
• Timely completion and attendance of all external courses assigned or taken up

Risk Management

• Minimize credit losses, maximize recoveries
• Resolution of complaints from clients and MAS

​​​​​​​Governance

• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
• Processing & decision making as per the Departmental Operating Instructions manual & within the timeliness and accuracy standards specified
• Upholding the values of the group & Company at all times Compliance with all applicable rules/regulations & Company & group Polices.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• CCU
• Contact Centre
• CBS team
• SG Credit Risk team
• SCB Branch Team

External

• Vendors (law firms)

Our Ideal Candidate

• 2+ years of collections experience
• Field collections experience preferred
• Proficiency in Mandarin Language is essential as the role involves regular communication with Chinese clients
• Education - Diploma in any fields (banking related will be preferred)
• Licenses - Class 3 or class 2, 2a, 2b,

Role Specific Technical Competencies

• MS Excel
• MS Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers