Job Description:

We are seeking a dynamic and experienced Retail Manager to oversee the operations of our Indian gold and jewellery retail store. The successful candidate will be responsible for developing and implementing marketing strategies, identifying business opportunities, managing staff, and ensuring excellent customer service. Key responsibilities include promoting and selling Indian gold and jewellery products, fostering strong customer relationships, and meeting monthly sales targets.

Job Requirements:

• Minimum of 5 years' Retail Manager experience in the Indian jewellery industry, specializing in the sale of gold and diamond jewellery.
• Proficiency in identifying and appraising diamonds and gemstones.
• Expertise in gold appraising and performing minor repair works on jewellery.
• In-depth knowledge of ethnic Indian design jewellery products, including manufacturing processes and supplier relations.
• Ability to handle customized orders and experience in designing new products based on customer requests.
• Willingness to work flexible hours, including day and night shifts, weekends, and public holidays.
• Prior experience specifically in the Indian jewellery industry, with a focus on gold and diamond.

Note: This position requires a proactive individual with excellent communication skills, strong leadership abilities, and a passion for delivering exceptional customer service. If you meet the above requirements and are ready to take on this challenging yet rewarding role, we encourage you to apply.

Job Description

Overall in charge of the sales department.

Independant and self-motivated.

Achieving company monthly sales target.

Strong sales and leadership Skills.

* To lead and support a team of beauticians and therapists in the sales and services and skincare products.

*sales and customer support.

Job Requirements

• strong passion for sales-related activities.

* leadership trait.

* Outgoing and pleasant personality.

* Strong communication skills and enjoy interacting with people.

* Good persuasive skills and strong closing.

Benefits

• Monthly sales and incentive commission

• Year-end bonus

• Annual leave

• Employee welfare benefit

• Dynamic and friendly environment

• Fun, open, and learning culture

Formulates marketing strategies in conjunction with President and Marketing Manager, with responsibility to implement.• Identifies and generates prospects through marketing strategies that focus on potential customers in target markets.• Consistently tracks the development of marketing strategies and their performance in order to achieve organizational goals and objectives.• Develops and manages marketing and advertising content for all channels.• Tracks industry market intelligence with respect to market development, projects, competitive activity, customers, etc.• Using knowledge of the market and competitors, identify and develop the company’s unique value proposition.• Generate qualified leads via pre-existing relationships, cold calls, face to face meetings, property/office visits, and other means as appropriate• Represent company at networking events/meetings to promote the company’s products and services.• Develops and presents relevant business proposals. Penetrate specific markets within established timeframes• Develops and maintains relationships with clients.• Develop sales forecasts with probability percentages and pipeline status updates• Establish and maintain relationships with industry influencers and key strategic partners.• Develop proposals that speak to client s needs, concerns, and objectives while maintaining company profitability.• Assess wins and losses to impact future selling strategies• Manage the on time and on budget delivery for project sold.• Maintaining a strong network and maintaining ongoing client relationships after project start-up• Excellent targeting and prospecting skills within the construction industry• Proven ability to close deals

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Employment Agency looking for passionate individual to join us as EA Personnel / Recruitment Admin Executive • General administrative documentation for Employment pass • Coordinate interview • Manage the recruitment process for healthcare personnel • Screening candidates through Interview • Coordinate interview and preparing of employment contract, Security Bond, Medical Check up and Insurance • Organized and meticulous Job Requirements: • Singaporeans Only • CEI basic is required • Experience in Foreigner Domestic Helper Workflow • Experience in Embassy documentation processes • Good communication and interpersonal skill • Able to work independently • Applicant without experience may apply.
• EA Personnel Responsibilities: • To handle end to end sales • To handle customers enquiries in a friendly and professional manner • To understand employer’s requirements • To match customer's requirements with helper's profiles • To arrange and conduct interviews between the employers and helpers • To prepare all necessary documents required for deployment • To provide after-sales follow-up and service

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Our client is an European MNC and it's Singapore branch is responsible for sales and for providing construction services for challenging façade construction projects in South-East Asia and Australia. Their façade specialists at this branch have been demonstrating their outstanding expertise for about 20 years in the form of impressive feats of engineering and sensational façade projects. They can provide the whole range of façade construction services of the whole group.

Job Overview:

They are seeking a dynamic Project Manager to join their team on a contract basis, with the potential for extension or permanent employment based on performance. As a Project Manager, you will play a crucial role in overseeing retail alteration and addition (A&A) projects along Orchard Road. You will be responsible for ensuring timely completion, adherence to budget constraints, and client satisfaction. Collaborating closely with stakeholders, including clients, main contractors, subcontractors, and suppliers, you will facilitate seamless project execution. Your duties will encompass daily site operations, scheduling meetings, managing timelines, maintaining accurate project records, and communicating updates to all involved parties.

Reponsibilities:

• Oversee all aspects of assigned retail A&A projects, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate closely with stakeholders, including clients, main contractors, subcontractors, and suppliers, to facilitate smooth project execution.
• Manage daily site operations, scheduling meetings, and maintaining accurate project records.
• Communicate project updates and milestones to all stakeholders in a clear and timely manner.
• Ensure compliance with construction processes, procedures, safety standards, and best practices.
• Utilize project management software, including MS Project and MS Office suite, to track progress and manage project timelines effectively

Requirement:

• Proven experience as a Project Manager or similar role in the construction industry. Experience in façade engineering work will be advantageous.
• Diploma/Degree qualifications in engineering, architecture, project management, or related field.
• Alternatively, candidates with 5 to 10 years of relevant experience in a similar capacity are encouraged to apply, even without the specified diploma/degree.
• Strong understanding of construction processes, procedures, safety aspects, and best practices.
• Experience in managing contractors in both pre and post-contract stages.
• Certificate in Bizsafe/WSH will be an added advantage.
• Proficiency in MS Project and MS Office suite of products.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description:

• Must posses CEI certification
• Preferably from an recruitment agency background
• Develop and maintain client relationships, identify potiential custome
• Negotiate contract terms with clients
• Gather useful information from customer and competitor data
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts
• Make and give presentations to prospective clients and internal executives
• Any ad hoc duties as assigned

Requirements:

1) Certification in CEI (Must)

2) Must be a good communicator

3) Willing to take up chanllenges and meet targets

4) Preferrably to have atleast 3+ years experience preferably from a Recruitment agency background

Benefits:

1) 5 days work week (8:30am - 6:00pm)

2) Attractive Sales Incentives/Commissions

3) Career Advancement

4) AL, MC, CL, PL as per MOM guidelines

5) Preferrably Multilingual is an added advantage

6) Attractive remuneration and perks (including Overseas trip for top best performers in a calendar year)

Sales Assistant Manager Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements:

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

Our client is an European MNC and it's Singapore branch is responsible for sales and for providing construction services for challenging façade construction projects in South-East Asia and Australia. Their façade specialists at this branch have been demonstrating their outstanding expertise for about 20 years in the form of impressive feats of engineering and sensational façade projects. They can provide the whole range of façade construction services of the whole group.

Job Overview:

They are seeking a dynamic Project Manager to join their team on a contract basis, with the potential for extension or permanent employment based on performance. As a Project Manager, you will play a crucial role in overseeing retail alteration and addition (A&A) projects along Orchard Road. You will be responsible for ensuring timely completion, adherence to budget constraints, and client satisfaction. Collaborating closely with stakeholders, including clients, main contractors, subcontractors, and suppliers, you will facilitate seamless project execution. Your duties will encompass daily site operations, scheduling meetings, managing timelines, maintaining accurate project records, and communicating updates to all involved parties.

Reponsibilities:

• Oversee all aspects of assigned retail A&A projects, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate closely with stakeholders, including clients, main contractors, subcontractors, and suppliers, to facilitate smooth project execution.
• Manage daily site operations, scheduling meetings, and maintaining accurate project records.
• Communicate project updates and milestones to all stakeholders in a clear and timely manner.
• Ensure compliance with construction processes, procedures, safety standards, and best practices.
• Utilize project management software, including MS Project and MS Office suite, to track progress and manage project timelines effectively

Requirement:

• Proven experience as a Project Manager or similar role in the construction industry. Experience in façade engineering work will be advantageous.
• Diploma/Degree qualifications in engineering, architecture, project management, or related field.
• Alternatively, candidates with 5 to 10 years of relevant experience in a similar capacity are encouraged to apply, even without the specified diploma/degree.
• Strong understanding of construction processes, procedures, safety aspects, and best practices.
• Experience in managing contractors in both pre and post-contract stages.
• Certificate in Bizsafe/WSH will be an added advantage.
• Proficiency in MS Project and MS Office suite of products.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Scope for ID Manager:

· Sales duties at showroom, inclusive of promoting interior design services

· Respond and follow up with customers’ queries in a polite and friendly manner

· Engage customers by understanding their expectations and presenting them with design proposals

· Manage the whole sales cycle, such as providing support to customers on product selection, with regards to interior design

· Liaise and coordinate with various stakeholders such as logistics, procurement, project teams and sub-contractors

· Coordinate site progress with project manager. Responsible for the entire design process

· Lead and mentor junior designers, as well as managing their schedules and deliverables.

· Apply latest industry trends and business acumen for growth of the company

· Manage and come up with new products and services for the company where necessary

· Work with design team to produce design works for clients

Requirements:

· Excellent communication, presentation and organisation skills

· Excellent customer service

· Knowledge in interior design

· Demonstrate positive attitude and responsibility

· Preferably with 3 years of relevant experience

· Basic Salary + Sales Commission

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

Empower Your Career as a Branch Manager at SugarWaxed!

Do you have a passion for the beauty industry and a knack for building relationships? Are you a waxing or sugaring expert who thrives in a fast-paced environment?

SugarWaxed is seeking a dynamic and experienced Branch Manager to lead our team and deliver exceptional client experiences.

In this role, you will:

• Lead Your Team: Motivate, coach, and train your team members on the latest hair removal techniques, including waxing and sugaring.
• Be a Client Champion: Provide expert consultations, recommend the perfect treatment plans and products based on client needs, and ensure a positive experience from start to finish.
• Become a Hair Removal Guru: Confidently explain treatment procedures, advise on pre and post-treatment care, and troubleshoot any client concerns.
• Maintain a Welcoming Atmosphere: Foster a positive and professional environment for both clients and staff, ensuring a clean and organized salon space.

We are looking for someone who:

• Possesses experience in waxing or sugaring.
• Has exceptional communication and interpersonal skills, building rapport with clients and staff.
• Demonstrates strong leadership qualities, including the ability to motivate and train a team.
• Holds a passion for the beauty industry and a commitment to client satisfaction.
• Thrives in a fast-paced, target-oriented environment.

Why Join SugarWaxed?

• Competitive salary package ($3,500 - $4,000 base + commission) based on experience and qualifications.
• Lucrative commission structure.
• Supportive and positive work environment.
• Convenient location near MRT station.
• Annual salary increment and bonus opportunities based on performance.
• Attractive working hours (details provided below).
• Comprehensive group hospital and surgical benefits.
• Access to an in-house GP Clinic (IHP).

Ready to take your career to the next level?

We offer a dynamic and rewarding opportunity for the right candidate.

Send your resume to [email protected] or WhatsApp Jack at +65 9800 3002 to schedule an interview.

Operation Hours:

• Mon-Fri: 11am - 8pm
• Sat: 10am - 6pm
• Sun & PH: 11am - 6pm

5.5 working days per week (based on shift schedule)

Visit our website at www.sugarwaxed.com

Human Resource (HR) Manager Responsibilities:

• Providing supervision and training to all new and existing staff.
• Dealing promptly with all grievances from both staff and club members.
• Issuing verbal warnings and executing all disciplinary action as needed.
• Setting goals for improving the business.
• Screening and coaching all new hires.
• Improving the club's marketing strategy and workshopping ways to increase revenue.
• Organizing team-building events.
• Building loyalty between clients and the club.
• Encouraging feedback for improvement.

Requirements:

• Experience in management or a leadership role.
• Excellent communication skills.
• Ability to coach staff members.
• Computer literate.
• Ability to remain calm and professional.
• Marketing and budgeting knowledge would be advantageous.
• Willingness to work overtime as required.
• willingness to work on Sundays and Public Holidays.

Client

• Manage accounts and serve as client contact person
• Ensure timely delivery of deliverables and maintain account planners
• Work closely with Campaign Lead on the strategic planning and execution of digital campaigns including SEO, SEM and social media
• Monitor campaigns and identify ways of improvement
• Develop/Review campaign reports
• Undertake industry and marketing research and highlight industry news where relevant
• Prepare a wide range of digital content to support with client activities, including social media and web copy

Company

• Ensure that products and services are delivered on time and within budget
• Ensure that all Fifth Ring systems and processes are adhered to at all times
• Manage workload to ensure deliverables are delivered on time
• Provide the business development team with relative support as required
• Other duties as appropriate and as assigned

Colleagues

• Provide support and updates on activities in a timely manner to ensure the smooth running of client accounts
• Support colleagues in all Fifth Ring locations through proactive creativity, consultivity and visibility
• Other duties as appropriate and as assigned

Essential:

• Minimum 4 years of experience in a client servicing role within an agency, ideally in the digital marketing space
• Proficient in Google Ad Manager, Google Analytics, Google Tag Manager, Facebook Campaign Manager platforms
• Attention to detail
• Excellent knowledge of LinkedIn, Facebook, and Google
• Understanding of SEO and web traffic metrics, as well as campaign KPIs
• Experience doing audience and buyer persona research
• Basic understanding of performance metrics implementation and analysis
• Basic understanding of Adobe Photoshop and/or Adobe Illustrator

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Roles & Responsibilities:

• Identify and pursue chartering opportunities in the tonnage market in Pacific for dry bulk vessels.
• Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.
• Monitor market trends and assess charter rates to make informed decisions on chartering strategies.
• Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.
• Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.
• Analyse market conditions, including supply and demand dynamics, vessel availability and freight rates, to make data-driven decisions.
• Provide market intelligence and contribute to the development of chartering strategies and business plans.
• Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.
• Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.
• Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.
• Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

Requirements:

• Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.
• Proven experience as Chartering Manager from a dry bulk operator, focus in Pacific region in Supramax and/or Handy vessels.
• Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.
• Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.
• Excellent analytical skills with the ability to interpret market data and make informed decisions.
• Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.
• Strong commercial acumen and a results-oriented mindset.
• Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.
• Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

This role offers self-driven individuals a dynamic environment to strategise and implement impactful communications to elevate the corporate brand. In doing so, the individual will have the opportunity to nurture and lead the communications team, and hone their expertise in organisation-wide corporate communications and integrated marketing elements.

Job Responsibilities:

This role requires you to:

1. Strategise and coordinate SINDA’s communications initiatives

• Lead the team in conceptualising and executing integrated communications across multiple platforms to achieve corporate goals.
• Manage communications campaigns to promote the company’s programmes, services and product launches.
• Explore new platforms and identify media angles to increase the company’s reach.
• Forecast, prepare and manage communications budgets.

2. Oversee media management

• Host media personnel and facilitate media management needs at corporate events and programmes.
• Craft impactful messaging across press releases, speeches and content writing.
• Oversee media monitoring.
• Identify and train company spokespersons and media profiles.
• Reply to media queries and assist in crisis communications, if necessary.

3. Manage publication and content production

• Oversee the production of publications and collateral in-house, or by external vendors.
• Contribute to the production of marketing content.

4. Manage team and maintain industry relations

• Motivate and oversee staff in executing deliverables and foster a positive work environment.
• Coordinate with other departments or represent department in managerial assignments.
• Develop and maintain ties with industry partners.

Requirements:

• A Diploma/Degree in mass communications/journalism/media communications, with at least five years of relevant experience, including managing teams.
• Intermediate to advanced copywriting and content writing skills.
• Intermediate to advanced experience on communications modes and platforms.
• Good working knowledge of Tamil preferred, to create/oversee content for vernacular media platforms.
• Knowledge of publication or design software will be an added advantage.
• Strong knowledge of local media industry, with relevant media contacts.
• Self-driven; able to work independently and in team settings.
• Good organisational and time-management skills.
• Good interpersonal skills to manage stakeholders.
• Flexible to work on weekday evenings and weekends and in outdoor settings, if required.
• Able to participate in SINDA-wide events, when required.

Note: Candidates will be required to undertake a written test, as part of their interview

This is a 2- year contract position, convertible to a permanent role subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/