Job Scope for ID Manager:

· Sales duties at showroom, inclusive of promoting interior design services

· Respond and follow up with customers’ queries in a polite and friendly manner

· Engage customers by understanding their expectations and presenting them with design proposals

· Manage the whole sales cycle, such as providing support to customers on product selection, with regards to interior design

· Liaise and coordinate with various stakeholders such as logistics, procurement, project teams and sub-contractors

· Coordinate site progress with project manager. Responsible for the entire design process

· Lead and mentor junior designers, as well as managing their schedules and deliverables.

· Apply latest industry trends and business acumen for growth of the company

· Manage and come up with new products and services for the company where necessary

· Work with design team to produce design works for clients

Requirements:

· Excellent communication, presentation and organisation skills

· Excellent customer service

· Knowledge in interior design

· Demonstrate positive attitude and responsibility

· Preferably with 3 years of relevant experience

· Basic Salary + Sales Commission

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

Empower Your Career as a Branch Manager at SugarWaxed!

Do you have a passion for the beauty industry and a knack for building relationships? Are you a waxing or sugaring expert who thrives in a fast-paced environment?

SugarWaxed is seeking a dynamic and experienced Branch Manager to lead our team and deliver exceptional client experiences.

In this role, you will:

• Lead Your Team: Motivate, coach, and train your team members on the latest hair removal techniques, including waxing and sugaring.
• Be a Client Champion: Provide expert consultations, recommend the perfect treatment plans and products based on client needs, and ensure a positive experience from start to finish.
• Become a Hair Removal Guru: Confidently explain treatment procedures, advise on pre and post-treatment care, and troubleshoot any client concerns.
• Maintain a Welcoming Atmosphere: Foster a positive and professional environment for both clients and staff, ensuring a clean and organized salon space.

We are looking for someone who:

• Possesses experience in waxing or sugaring.
• Has exceptional communication and interpersonal skills, building rapport with clients and staff.
• Demonstrates strong leadership qualities, including the ability to motivate and train a team.
• Holds a passion for the beauty industry and a commitment to client satisfaction.
• Thrives in a fast-paced, target-oriented environment.

Why Join SugarWaxed?

• Competitive salary package ($3,500 - $4,000 base + commission) based on experience and qualifications.
• Lucrative commission structure.
• Supportive and positive work environment.
• Convenient location near MRT station.
• Annual salary increment and bonus opportunities based on performance.
• Attractive working hours (details provided below).
• Comprehensive group hospital and surgical benefits.
• Access to an in-house GP Clinic (IHP).

Ready to take your career to the next level?

We offer a dynamic and rewarding opportunity for the right candidate.

Send your resume to [email protected] or WhatsApp Jack at +65 9800 3002 to schedule an interview.

Operation Hours:

• Mon-Fri: 11am - 8pm
• Sat: 10am - 6pm
• Sun & PH: 11am - 6pm

5.5 working days per week (based on shift schedule)

Visit our website at www.sugarwaxed.com

Human Resource (HR) Manager Responsibilities:

• Providing supervision and training to all new and existing staff.
• Dealing promptly with all grievances from both staff and club members.
• Issuing verbal warnings and executing all disciplinary action as needed.
• Setting goals for improving the business.
• Screening and coaching all new hires.
• Improving the club's marketing strategy and workshopping ways to increase revenue.
• Organizing team-building events.
• Building loyalty between clients and the club.
• Encouraging feedback for improvement.

Requirements:

• Experience in management or a leadership role.
• Excellent communication skills.
• Ability to coach staff members.
• Computer literate.
• Ability to remain calm and professional.
• Marketing and budgeting knowledge would be advantageous.
• Willingness to work overtime as required.
• willingness to work on Sundays and Public Holidays.

Client

• Manage accounts and serve as client contact person
• Ensure timely delivery of deliverables and maintain account planners
• Work closely with Campaign Lead on the strategic planning and execution of digital campaigns including SEO, SEM and social media
• Monitor campaigns and identify ways of improvement
• Develop/Review campaign reports
• Undertake industry and marketing research and highlight industry news where relevant
• Prepare a wide range of digital content to support with client activities, including social media and web copy

Company

• Ensure that products and services are delivered on time and within budget
• Ensure that all Fifth Ring systems and processes are adhered to at all times
• Manage workload to ensure deliverables are delivered on time
• Provide the business development team with relative support as required
• Other duties as appropriate and as assigned

Colleagues

• Provide support and updates on activities in a timely manner to ensure the smooth running of client accounts
• Support colleagues in all Fifth Ring locations through proactive creativity, consultivity and visibility
• Other duties as appropriate and as assigned

Essential:

• Minimum 4 years of experience in a client servicing role within an agency, ideally in the digital marketing space
• Proficient in Google Ad Manager, Google Analytics, Google Tag Manager, Facebook Campaign Manager platforms
• Attention to detail
• Excellent knowledge of LinkedIn, Facebook, and Google
• Understanding of SEO and web traffic metrics, as well as campaign KPIs
• Experience doing audience and buyer persona research
• Basic understanding of performance metrics implementation and analysis
• Basic understanding of Adobe Photoshop and/or Adobe Illustrator

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Roles & Responsibilities:

• Identify and pursue chartering opportunities in the tonnage market in Pacific for dry bulk vessels.
• Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.
• Monitor market trends and assess charter rates to make informed decisions on chartering strategies.
• Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.
• Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.
• Analyse market conditions, including supply and demand dynamics, vessel availability and freight rates, to make data-driven decisions.
• Provide market intelligence and contribute to the development of chartering strategies and business plans.
• Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.
• Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.
• Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.
• Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

Requirements:

• Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.
• Proven experience as Chartering Manager from a dry bulk operator, focus in Pacific region in Supramax and/or Handy vessels.
• Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.
• Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.
• Excellent analytical skills with the ability to interpret market data and make informed decisions.
• Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.
• Strong commercial acumen and a results-oriented mindset.
• Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.
• Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

This role offers self-driven individuals a dynamic environment to strategise and implement impactful communications to elevate the corporate brand. In doing so, the individual will have the opportunity to nurture and lead the communications team, and hone their expertise in organisation-wide corporate communications and integrated marketing elements.

Job Responsibilities:

This role requires you to:

1. Strategise and coordinate SINDA’s communications initiatives

• Lead the team in conceptualising and executing integrated communications across multiple platforms to achieve corporate goals.
• Manage communications campaigns to promote the company’s programmes, services and product launches.
• Explore new platforms and identify media angles to increase the company’s reach.
• Forecast, prepare and manage communications budgets.

2. Oversee media management

• Host media personnel and facilitate media management needs at corporate events and programmes.
• Craft impactful messaging across press releases, speeches and content writing.
• Oversee media monitoring.
• Identify and train company spokespersons and media profiles.
• Reply to media queries and assist in crisis communications, if necessary.

3. Manage publication and content production

• Oversee the production of publications and collateral in-house, or by external vendors.
• Contribute to the production of marketing content.

4. Manage team and maintain industry relations

• Motivate and oversee staff in executing deliverables and foster a positive work environment.
• Coordinate with other departments or represent department in managerial assignments.
• Develop and maintain ties with industry partners.

Requirements:

• A Diploma/Degree in mass communications/journalism/media communications, with at least five years of relevant experience, including managing teams.
• Intermediate to advanced copywriting and content writing skills.
• Intermediate to advanced experience on communications modes and platforms.
• Good working knowledge of Tamil preferred, to create/oversee content for vernacular media platforms.
• Knowledge of publication or design software will be an added advantage.
• Strong knowledge of local media industry, with relevant media contacts.
• Self-driven; able to work independently and in team settings.
• Good organisational and time-management skills.
• Good interpersonal skills to manage stakeholders.
• Flexible to work on weekday evenings and weekends and in outdoor settings, if required.
• Able to participate in SINDA-wide events, when required.

Note: Candidates will be required to undertake a written test, as part of their interview

This is a 2- year contract position, convertible to a permanent role subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Finance Manager Job Description

We are looking to hire a finance manager with excellent organizational and analytical skills. Finance managers are expected to be detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and an investigative nature.

To ensure success, finance managers should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Top candidates will have outstanding communication and report writing skills with superb technical ability and fantastic negotiation skills.

Finance Managers Responsibilities:

• Plan, organize, and execute financial tasks and projects of the organization.

• Make estimates of funds required for the short and long-term financial objectives of the organization.

• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.

• Develop and implement plans for budgeting, forecasting, and reporting.

• Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.

• Strategize on fund procurement through banks and other financial institutions.

• Prudently make investments on assets that maximize returns.

• Provide financial insight and analysis to drive the business performance of the organization.

• Manage and monitor metrics, KPI tracking, and reports.

• Evaluate the financial performance of the organization and measure returns on investments.

• Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

• Degree in finance/accounting or related (essential).

• International Accounting Standards Board (IASB) accreditation (essential).

• Certified Public Accountant (CPA) license (essential)

• 5 years of work experience as a Finance Manager (essential).

• Thorough understanding of Generally Accepted Accounting Principles (GAAP).

• Analytical thinker with strong conceptual and problem-solving skills.

• Meticulous attention to detail with superb organizational skills.

• Ability to work under pressure and meet tight deadlines.

• Ability to work independently and as part of a team.

• Excellent report-writing and communication skills.

• Solid proficiency in Microsoft Office, SAP, and other financial planning software.

We are looking for a Beauty Salon Manager to be responsible for our salon’s day-to-day operations.

Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities

• Oversee daily salon operations
• Hire and trainbeauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Requirements and skills

• Proven work experience as a Beauty Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• BSc degree in Business Administration or relevant field
• Additional certification in Beauty Therapy or Cosmetology is a plus

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a driven and meticulous Project Manager (Logistics / Supply Chain) to support logistics and supply chain projects across APAC.

• Spearhead and manage client onboarding and integration processes;
• Oversee and manage strategic projects;
• Collaborate closely with internal teams throughout inquiry and quotation phases;
• Develop sales and business proposals with internal and external teams, including presentation and pricing material;
• Conduct profitability analyses and budget evaluations using analytical tools;
• Drive and direct key supply chain initiatives for clients across the region;
• Manage full project life-cycles;
• Ensure that project timelines are met;
• Work closely with internal teams for escalations and risk management;
• Identify and report significant risks to the internal stakeholders;
• Lead and support business process improvement drives across the region.

Requirements

• At least 2 years of relevant experience in the logistics and supply chain industry;
• Experience in SAP and analytics tools will be an advantage;
• Experience working with process improvement methodologies, such as Kaizen, Six Sigma, etc.;
• Organisational skills, and ability to collaborate effectively in cross-functional teams;
• Strong customer-focus and excellent communication skills;
• Flexibility and ability to adapt to new requirements and innovation;
• Excellent interpersonal skills;
• Strong accountability and sense of responsibility.

Employment Details

• Exciting opportunity;
• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Role: Project Manager

Job level: More than 10 years of relevant experience (L4)

Key Responsibilities:

The Technical Delivery Manager will be responsible for planning and execution of projects for Enterprise Data Warehouse, and Finance, Credit Risk, Compliance data marts in Data Analytics department. This role requires a mix of domain, data warehousing and project management skills:

Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.

Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.

Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.

Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.

Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.

Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.

Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.

Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.

Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Key Requirements:

• Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains

• Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI

• Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).

• Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.

• Good interpersonal and communication skills with attention to details

• Possess strong problem solving and decision-making skills while exercising good judgment

• Ability to work on multiple projects at a time with teams distributed across multiple locations

Qualifications/Certifications:

• Degree in Computer Science or related discipline

• Relevant certifications such as PMP (Project Management Professional), PRINCE2

Role: Technical Delivery Manager

Job level: 6 - 9 years of relevant experience (L3)

Key Responsibilities:

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.

• Well versed in enterprise architecture methodologies for Market Data Domain.

• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions

• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.

• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms

• Analyse user (front to back office) requirements and formulate functional and technical design documents.

• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.

• systems.

• Work with UOB internal Change Control Management for deployment of changes.

• Work closely with internal infrastructure and security teams for implementations.

• Implement NeoXam’s DataHub software solutions at an enterprise level.

Key Requirements:

• Degree, IT Engineering, Business or Finance

• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.

• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco

• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements

• You are fluent in English and are perfectly capable of evolving in an English-speaking environment.

• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments

• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

• You have good teaching ability and a very good sense of organization and communication

• You are curious, proactive and a real team player

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

What will I be doing?

· As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

· Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.

· Create a “WOW” experience of guests by deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations

· Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.

· Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.

· Drive departmental objectives for self and team, and work together to achieve the department goal and KPIs accordingly.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· In Room check in – Meet and greet guest, complete check in in the room, confirming room rates and obtain valid method of guarantee.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· Ensure that guests are informed on hotel facilities and room features and luggage is delivered in a prompt manner.

· Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.

· Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.

· Promptly answer the telephone inquiries, inputting messages into the reservation and advise other team members on special guests’ needs.

· Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.

· Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.

· Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.

· Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.

· Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.

· Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.

· Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.

· Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.

· Ensure that all reporting and servicing deadlines are met on a timely basis.

· Carry out any other reasonable duties and responsibilities as assigned.

RESPONSIBILITIES

Be part of a dynamic team of VIP Casino Marketing professionals, to develop new and manage assigned accounts under RW@SEA.

• Execute and maintain all premium business initiatives relating to RW@SEA membership from designated target markets.
• Implement and help manage all promotions/ campaigns to increase the awareness of RW@SEA membership and encourage visitation and drive revenue growth.
• Thorough knowledge of the product with the ability to analyze customer behaviors.
• Execute and analyze programs for attracting, retaining and reactivating customers, based on short and long term analyses of customer trends.
• Assist in the implementation of systems to develop a thorough understanding of the relevant customer segments. Inclusive of this is the solicitation and measurement of customer feedback on matters including product, pricing, service, programs, promotions and offers, and using this information to develop future initiatives.
• Accurate & timely reporting on performance versus targets, competitor activities, customer satisfaction with membership and customer feedback.
• Regular Cruising onboard vessels is required to keep an up-to-date knowledge of the customer experience as well as to develop good relationships with RW@SEA members.
• Perform any other ad-hoc duties related to the job functions required by the management.
  
  Qualifications and Experience
• Min 3 years’ experience in the gaming industry or customer relations related fields
• Demonstrates strong business acumen with qualifications in a business or marketing field.
• Ability to develop relationships and communicate effectively across all levels of the organization.
• Display a high commitment of customer service.
• Is a team player who motivates others to work effectively within the team.
• Adopts and implements new approaches and practices to meet changing circumstances
• Achieves agreed business objectives and accepts accountability for results.
• A target-driven attitude with flexibility to work any shift on any day of the week and with flexibility to travel as required

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a proactive and determined Project Manager to lead application software project teams to design, develop and deliver high-impact solutions for the public sector.

• Engage with clients to understand business requirements and constraints;
• Plan projects according to resources and expectations;
• Lead and manage project team from design to delivery;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree in Computer Science, Information Technology, Geography, or Geographical Information Systems;
• At least 5 to 8 years of experience in a similar capacity, managing the development and delivery of software projects, preferably for clients in a similar industry;
• Project management certification would be an advantage;
• Track record in leading, managing and delivering technology projects;
• Technical proficiency in full-stack technologies including JavaScript, .NET, SQL;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Strong leadership and mentorship skills.

Employment Details

• Permanent role;
• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Responsibilities:

1. Expand supply channels according to the company's development requirements, and provide reasonable suggestions for the company's next development;

2. Led the team to complete the targets set by the company, and completed the formulation, implementation and control of the internal work objectives of the department;

3. Establish and improve internal assessment and training systems of the department;

4. Coordinated the work among subordinate departments and provided personnel allocation plans according to the set goals;

5. Other tasks assigned by leaders;

Enterprise requirements for beauticians

Salary and welfare :

specific negotiable;Provide working meals, birthday benefits, annual salary adjustment and promotion opportunities

58 RECRUITMENT PTE. LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).