We are looking for a F&B Assistant Manager to join our team!

Responsibilities:

• Oversee Daily Operations: Ensure Operations are run smoothly.
• To assist the Restaurant Manager in his/her responsibilities and act in his/her capacity during his/her absence.
• Lead and coach a team of staff to ensure that all required tasks are completed.
• Ensure that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant preventative maintenance programme.
• Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis.
• Maintain high standards for food and beverage quality, presentation, and consistency.
• Supervise employee activities to conform to established standards and policies.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Work closely with other departments such as management, kitchen and bar.
• Assist in managing budgets, including cost control and revenue maximization.
• Monitor sales and identify areas for improvement.
• Assist in inventory management and ordering supplies.
• Assist in monitoring inventory levels, minimizing waste, and optimizing stock control.
• Assist in administrative tasks, including scheduling and manage Invoices.
• Any ad-hoc duties required.
• Local / PR

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 6 days shifts work, weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager, Origin Grill to join our team!

As a F&B Manager, Origin Grill, we require you to:

• Oversee daily operations to ensure seamless service and guest satisfaction.
• Collaborate with the culinary team to maintain the highest standards of ingredient quality and presentation.
• Lead and inspire the service team, fostering a culture of excellence and teamwork.
• Provide insights and recommendations to enhance the guest experience and maintain our commitment to ethical sourcing.
• Manage guest feedback and address concerns with professionalism and efficiency.
• Contribute to the creation of a curated wine selection that complements our culinary offerings.

Requirements:

• Previous experience in upscale dining establishments or fine-dining restaurants.
• Strong leadership skills and the ability to motivate and develop a service team.
• Passion for sustainable and ethical sourcing, with a genuine interest in the provenance of ingredients.
• Excellent communication and interpersonal skills.

Overview

This is an exciting opportunity to be part of the fastest growing, most vibrant and dynamic region in the world! This role will be part of the MCAPS Asia President Office, living and breathing Customer Centricity, constantly thinking of ways to open all Rooms of The House and raising the bar to deliver the highest impact in Asia.

The MCAPS Asia President office is looking for a customer centric and results driven individual to partner with our Areas to deliver the most impactful Customer and Partner Executive engagement. Reporting to the Chief of Staff (CoS) of the Asia President, this role will primarily plan and execute Customer & Partner executive engagements and programs, working across with Leaders’ CoS and various functions in Asia Areas, Countries and Corporate.

You would have ideally worked with Senior Sales Leaders in a sales and results driven environment, with acute understanding and ability to evaluate Customers’ and internal requests, enabling you to manage and prioritize in the most efficient and diplomatic manner.

Responsibilities

1. Partner with Area Teams to formulate the Executive engagement strategy and framework for Customer accounts and Partners that are sponsored by the Asia President. Operationalize the plan to execute regular internal and external governance with the Customer/Partner with clear go-forward plan and deliverables. Program manage key engagement such as EBC, external events, critical escalations with the Sales teams and maintain 360 view of the account with regular internal updates (eg newsletter).
2. Attend Customer/Partner meetings with the Asia President where possible, and work with the Sales Team to orchestrate internally, connecting with cross functional teams to follow through on Customer requests.
3. Be the trusted go-to partner of the assigned Area(s), connecting regularly to understand their strategy, core priorities and deliverables. Solicit feedback from the Area(s) to strive for continuous improvement and efficiency both ways.
4. Plan and execute Country visits, optimizing all aspects of the engagements and meetings with Customers, Partners, Employees (eg Townhall, Roundtables), Events and PR/Media/Analyst briefings. Partnership with the Area, plan the end to end of the visit with timely preparation and briefing with the Asia President, following through with post meeting notes to the Customers and Partners.
5. Represent the Asia President in planning and executing Corp/GES led CxO events (eg CEO Summit), partnering and managing invites and exceptions with the Area teams.
6. Formulate a systematic process for Areas/Countries to request for Asia President and Corporate Executives engagement with Asia Customers. Create an overview of these requests along with visits to Asia by Corp Executives.
7. Connect with functional teams, not limited to Solution GBB/Industry/ECA/CO&I to form a holistic view and understanding of the business. Partner with these teams and leverage a wide spectrum of expertise and capabilities to orchestrate internally, enabling the greatest impact with the Customer through the One Microsoft engagement.
8. Institutionalize regular learning sessions within the Asia President Office, extending to the Asia Core LT CoS/BM/BPM to explore new ways of operationalizing our core priorities and deliverables with AI and Copilot.

Qualifications

1. 10+ years' experience in Operations, Program Management, Strategy and Analysis in a Sales Environment
2. BA/BS or equivalent work experience. MBA preferred
3. Executive maturity, organizational agility and strong impact and influence competencies. Ability to manage ambiguity and manage complexities.
4. Self-motivated and directed, requiring minimal supervision.
5. Ability to work effectively across groups (business and functions) in a fast-paced work environment.
6. Strong project management skills: ability to drive multiple projects forward, effectively leveraging all resources to drive results.
7. Effective at influencing without authority and driving work through others.
8. Creativity in solving problems and generating innovative solutions
9. Proven ability to create clarity, generate energy and deliver success

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Job Description

• Actively source and book catering business from various leads.
• Liaise with clients to understand their event requirements and ensure their expectations are met or exceeded.
• Coordinate between sales and catering teams to optimize function space usage and maximize revenue.
• Conduct site visits and property tours for potential meeting planners and wedding couples.
• Manage event logistics, including room setup, AV equipment, and food & beverage arrangements, in coordination with all operational departments.
• Handle last-minute changes or challenges professionally to ensure client satisfaction.
• Oversee post-event follow-up, including gathering client feedback and processing payments.

Job Requirement

• At least 3 years of experience in Catering and Events, focusing on Hotel Events Management.
• Strong verbal and written communication skills.
• Excellent interpersonal and listening skills.
• High attention to detail.
• Must be available to work occasional weekends for events.

Quality and Reputation Management

• Develops methodologies, frameworks, and strategies aligned with guest excellence and Dusit's signature guest experience
• Complies with quality standards for products and services in line with Dusit Brand and Operational Standards
• Ensures all employees receive company's service quality training
• Advises management on compliance issues and conducts quality-related activities including internal audits and validates quality processes to maintain standards
• Champion the Guest Engagement Platform
• Coordinates with management for guest expectations & satisfaction analysis to enhance service quality

Customer Experience (CX) Management

• Strategic Collaboration: Fostering collaboration and innovation with relevant divisions to ensure proper execution of all CX activities and events
• Event Planning and Quality Oversight: Manages and enhances hotel experiences by developing and executing signature activities and events focused on customer engagement and satisfaction. Maintains oversight of consistency and quality, ensuring programming is aligneds with brand's value, current trends and guest interests
• Revenue Enhancement: Collaborates with respective division heads to drive revenue through innovative CX experiences and programming, aligned with broader business goals

Sustainability Management

• Strategize and manage implementation of Tree of Life, focusing on maximizing net positive impact
• Fosster collaborations among departments and between Dusit and external stakeholders to ensure effective execution of sustainability initiatives
• Track sustainability performance and progress of "Tree of Life" in accordance with the relevance requirements and standards, and timeline administered by Corporate Sustainability and report to Corporate Office in a timely manner

Operational Brand Compliance

• Monitors compliance of all brand signatures in hotel operations, including but not limited to music, scent, decoration, equipment and set-up of facilities and activities
• Fosters collaboration with various teams in the hotel to make sure that physical brand compliance is met in all guest touchpoints
• Liaise with Marketing to work on on-brand promotional materials for CX experiences and programming

Others

Operate as a key point of ocntact for the hotel on RPS, CX, Sustainability - Tree of Life:

• Establish and maintain strong relationships with key stakeholders both internal and external on sustainability
• Source local and international content and connect / collaborate with stakeholders to enhance guest experiences
• Any other duties as assigned by the General Manager

JOB REQUIREMENTS

• Minimum education of bachelor's degree in Hotel Management or relevant discipline
• Minimum of 3-5 years in hotel operations or relevant equivalent field
• Knowledgeable in hotel operations (e.g. Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.)
• Have good English communication skills both in written and spoken
• Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail
• Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence
• Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

Overview

The Project Manager, Regulatory Affairs, plays a pivotal role in driving APACMed's Regulatory Affairs (RA) agenda across the Asia-Pacific region. The position involves managing complex RA initiatives, fostering collaboration among stakeholders, and ensuring the successful delivery of high-impact projects aligned with the association’s strategic goals. This role requires a proactive mindset, and the ability to navigate and influence policies that enhance patient access to innovative medical technologies.

Key Responsibilities

Committee Agenda and Leadership:

• Lead the development and execution of the RA Committee's agenda, ensuring alignment with APACMed’s broader strategic priorities.
• Spearhead workstreams and initiatives within the RA Committee’s purview, from inception to completion.
• Collaborate with senior members to define project objectives and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Build and maintain relationships with key stakeholders, including regulators, policymakers, healthcare providers, and industry leaders, to advance committee goals.
• Serve as a primary liaison between APACMed members and external partners to ensure alignment and effective communication.

Policy Advocacy and Regulatory Harmonization:

• Lead the drafting of position papers, advocacy materials, and white papers to address regulatory gaps and opportunities.
• Represent APACMed in regulatory discussions to advocate for harmonized, patient-focused regulatory practices across the region.

Project Management:

• Manage multiple RA initiatives simultaneously, ensuring that timelines and deliverables are met with precision.
• Oversee project budgets, milestones, and stakeholder expectations to drive successful outcomes.
• Provide operational support for key APACMed regulatory initiatives, including SaMD, e-labeling, and post-market surveillance.

Event Planning and Coordination:

• Organize and execute RA-focused workshops, roundtables, and forums, managing all aspects of event logistics, speaker engagement, and post-event documentation.
• Develop summary reports and insights from events to share with stakeholders and members.

Regulatory Intelligence and Analysis:

• Monitor and analyze regulatory developments across APAC markets, compiling insights to inform strategic priorities.
• Provide actionable recommendations to the RA Committee and APACMed leadership based on trends and emerging issues.

Qualifications and Skills

Educational Background:

Advanced degree in Biomedical Sciences, Medical Sciences, Regulatory Affairs, Public Health, Health Policy, or a related medical/scientific discipline.

Experience:

• Minimum of 5 years of professional experience in regulatory affairs, policy advocacy, healthcare strategy, or a related field, with a preference for regional roles in the MedTech or broader healthcare industry.
• Candidates with regulatory affairs experience or a background in medical sciences/consultancy are encouraged to apply.
• Proven track record of managing cross-functional projects and engaging with diverse stakeholder groups.

Skills and Competencies:

• Strong project management and organizational skills, with an ability to juggle multiple priorities in a fast-paced environment.
• Exceptional analytical and writing capabilities to produce high-quality policy documents and reports.
• Excellent communication and presentation skills, with the ability to articulate complex regulatory concepts clearly and concisely.
• Knowledge of global and regional regulatory frameworks in MedTech, including SaMD and e-labeling.
• Proficiency in Microsoft Office tools, project management software, and data visualization platforms.

Personal Attributes:

• Independent and self-motivated, with a strong sense of accountability.
• Collaborative team player who can work effectively across cultures and organizational hierarchies.
• Proactive problem solver with meticulous attention to detail.

Working at APACMed

This position offers unique opportunities to work closely with senior leaders from the world’s largest MedTech companies, as well as regulators and stakeholders across the region. The role provides exceptional visibility within the industry, fostering professional growth and meaningful impact in shaping the regulatory landscape in APAC.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

The Assistant Manager, Development (Campaigns) works closely with the fundraising team to implement comprehensive, public-facing fundraising campaigns for the Singapore Symphony Group (SSG). This includes project management of the year-end mass appeal, the annual fundraising dinner’s appeal, and other evolving campaigns to support SSG’s development strategies.

The Assistant Manager, Development (Campaigns) plays a key role in driving the success of mass fundraising efforts and has opportunities to use creativity in shaping SSG’s fundraising initiatives.

KEY RESPONSIBILITIES:

CAMPAIGN SPECIFIC

– Receive key campaign messaging from Managers.

– Collaborate with the relevant Manager overseeing the campaign to project manage (plan, develop, execute, report, and analyze) mass fundraising campaigns, including the Year-End Appeal, Symphony Ball Appeal, and other assigned fundraising campaigns to meet campaign financial goals. This includes, but is not limited to:

• Develop and implement timeline and comprehensive deliverables of campaigns.
• Oversee and manage traditional mailing for the relevant campaigns.
• Oversee and manage online dissemination of campaign messages.
• Work with relevant departments to leverage various channels to expand the reach of campaigns to various targeted audiences, including social media, concert spaces, and other platforms. Adapt key campaign messaging to various platforms for maximum impact.
• Report campaign progress along the way, and work with Managers to adjust the campaign strategy if needed.
• Conduct post-campaign analysis on the effectiveness of campaigns in the format of report writing, to inform future strategies.
• Ensure campaign finance compliance, adhering to the 30:70 fundraising rule, and maintaining accurate records of donations, expenditures, and financial transactions.

CAMPAIGN ASSETS MANAGEMENT

• Oversee and manage updates to the relevant fundraising webpages, to maximize the effectiveness of online fundraising methods, including but not limited to the SSO’s website, SSO’s giving.sg site, Benevity and other platforms.
• Oversee and manage the segmentation of donors according to campaign types to ensure targeted messaging.

RESEARCH

• Perform basic donor research on prospective and new donors to create donor dossiers.
• Research best practices for mass fundraising campaigns and work with the department to adapt them according to trends and perceptions to suit the company’s needs.
• Support grant research and proposal development.

OTHERS

• Handle any other matters essential to maintaining sponsors, donors and potential donors satisfaction with the company’s professionalism.
• Assist with other development, promotional, or publicity events for the company.
• Perform other duties as assigned.

REQUIREMENTS:

• Diploma or degree holder.
• Minimum 3 years of experience in non-profit fundraising campaigns, communications, or related fields, with a proven track record in project management. Experience in the arts is an advantage.
• Strong communication (written & spoken) and proficiency in MS Office; fluency in other widely used languages is an advantage.
• Excellent interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work independently while also being a collaborative team player.
• Passion for symphonic music and/or the performing arts.
• Able to work flexible hours, including some evenings and weekends when needed.

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Responsibilities

• Develop and implement comprehensive performance marketing strategies and campaigns (For Hong Kong, Singapore and Japan Market) to drive leads to achieve business objectives
• Manage owned and paid media channels, including SEO/SEM, social media marketing, email marketing, online and OMO advertising campaigns to drive customer engagement and increase sales
• Manage budgets and analyze digital marketing performance to drive strong CPL, CPA, ROI, brand exposure, and awareness to inform future strategies
• Implementing A/B testing, conversion rate optimization, and retargeting campaigns
• Implementing marketing automation and lead generation strategies
• Provide leadership and direction to the performance marketing team, including managing personnel, setting goals, and providing performance feedback
• Work closely with the management team to share funnel conversion improvement ideas and feedback, present results, and assist in projects

Requirements

• Degree holder in Marketing, Business Administration, or any related disciplines
• 10+ years of solid digital marketing experience in a similar role as well as experience building effective multi-channel marketing strategies
• Solid expertise in campaign and channel analysis and reporting, to drive actionable insights & actions
• Experience with Fintech, SaaS, or B2B tech business is highly preferred
• Able to work under pressure independently, strategic thinker, result-driven, a visionary leader and detail-minded
• With excellent commercial acumen and strong ability to achieve business KPIs through effective marketing strategies

DIGITAL COMMUNICATIONS MANAGER

POSITION: DIGITAL COMMUNICATIONS MANAGER (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced Digital Communications Manager at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The Digital Communications Manager will lead and support initiatives that amplify GyroGear’s mission, strengthen brand visibility, and engage key stakeholders. This role requires a proactive, organized, and creative individual who can communicate effectively, plan and coordinate outreach activities, and ensure GyroGear’s story resonates with the right audiences.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Digital Communications Manager whose responsibilities include, but are not limited to:

1. Digital Strategy Development and Execution

• Develop and implement a cohesive digital communications strategy aligned with GyroGear’s mission, vision, and growth goals.
• Create and manage digital campaigns to enhance brand awareness, drive engagement, and support online sales initiatives.
• Collaborate closely with the E-Commerce Manager to align communications and marketing strategies with e-commerce goals.
• Manage the digital marketing budget, ensuring ROI-driven initiatives.

2. Public Relations and Media Outreach

• Write and distribute impactful press releases to highlight milestones, partnerships, and new developments.
• Build and maintain relationships with media outlets, journalists, and influencers to amplify GyroGear’s story.
• Act as the primary point of contact for media inquiries, ensuring professional and timely responses.
• Stay ahead of media trends to position GyroGear effectively within the healthcare and technology sectors.

3. Content Creation and Collaboration

• Work hand in hand with the design team to develop engaging content for GyroGear’s website, blog, newsletters, and social media platforms.
• Coordinate with the Online Sales Manager to produce marketing materials that drive conversions and align with sales strategies.
• Ensure consistent branding and messaging across all content and platforms, maintaining alignment with GyroGear’s identity.

4. Social Media and Online Presence

• Manage GyroGear’s social media platforms (LinkedIn, Twitter, Instagram, Facebook, etc.), ensuring timely, impactful, and sales-aligned posts.
• Monitor and analyze social media performance, leveraging data-driven insights to refine strategies.
• Engage with online communities to build relationships and foster advocacy.

5. Analytics and Reporting

• Track and report on key performance metrics (KPIs) for digital and PR campaigns, including media reach, conversions, and engagement rates.
• Use analytics tools (e.g., Google Analytics, HubSpot, Hootsuite) to evaluate the effectiveness of campaigns and optimize strategies.

6. Stakeholder and Team Collaboration

• Partner with the Online Sales Manager to create synergy between digital communications and e-commerce efforts.
• Liaise with external partners, including PR agencies and content creators, for flawless campaign execution.
  • Mentor and train team members on digital communications and PR best practices and trends.

7. Innovation and Trends

• Stay informed on industry trends, new platforms, and emerging technologies to keep GyroGear’s digital strategy innovative.
• Experiment with creative approaches to reach untapped audiences and maximize impact.

QUALIFICATIONS:

1. Education and Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, or a related field (Master’s preferred).
• 5+ years of experience in digital communications, PR, and e-commerce marketing, preferably in the healthcare, technology, or startup sectors.
• Proven success in managing digital campaigns and growing media and online presence.

2. Skills and Competencies

• Exceptional written and verbal communication skills with a flair for storytelling and audience engagement.
• Expertise in press release creation, media relations, and public speaking.
• Strong experience in collaborating with sales teams to align communication strategies with revenue goals.
• Proficiency in CMS, social media platforms, analytics tools, and marketing software.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

3. Personality and Attributes

• A creative thinker with a data-driven approach to problem-solving.
• A collaborative team player who thrives in a dynamic and innovative environment.
• Passionate about making a meaningful impact through technology, storytelling, and public relations.

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Assistant Front Office Manager and Front Office Manager to supervise the front office Operations and provide guidance to the Duty Manager for daily Operation’s needs.
• Conduct Daily briefing and deliver important message from the Management to the FO team.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Always maintain the best relations between management and guests.
• Ensure room assignment for on day arrival and VIP / Wedding rooms are done before guest’s arrival.
• Ensure all Traces are checked and follow up.
• Handling the Airlines crew’s room assignment and coordinating with Housekeeping on room readiness.
• Handling group arrangement from Corporate and Travel Agent.
• Ensure all check-in and out procedures are followed.
• Ensure there is no misuse or mishandling of the computer and its peripherals.
• Ensure security measures are taken in handling of room keys.
• Ensure all registration cards are accurate and filled up.
• Work closely and keep the Security Department informed of all incidents.
• In case of natural disasters, fire, death, or bomb threats, apply the Hotel’s emergency procedures as laid down by Management.
• Ensure guests are always given prompt and efficient services by the team members.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• Ensure sufficient equipment and guest supplies daily.
• Assist Deputy Head on training related issues. To prepare the training plan and ensure planned training takes place and training records are submitted to HR in a timely manner.
• To actively identify training opportunities and suggest training topics related to all areas of the Front Office, including but not limited to Concierge/Bell Service and Front Desk.
• To perform any other duties that may be assigned by the management.

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Job Description

• Welcome guests in a warm and friendly manner
• Manage reservations effectively and in a timely manner
• Address guests by name preferably
• Usher guests to the correct table and offer beverages
• Manage guest's dietaries and preferences and build a database in the reservation system
• Answer phone calls within 3 rings, promptly and courteously
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience
• Perform day to day pre-opening and closing activities as per SOPs
• To adhere to service SOPs
• Perform general housekeeping and equipment maintenance duties
• Report on time, in proper uniform and grooming standard
• Work together with other team members to ensure a positive work environment
• Be aware of all food allergies and or dietary requirements and communicate them to your manager
• Have a positive attitude and willingness to learn and adapt

Job Requirement

• Minimum with GCE N Level and with 1 to 2 year experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette and familiarity with health and safety regulations
• Experience in managing reservations and have customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

We are representing our client, an established large Chinese bank, to look for a Liquidity Risk Management Manager for the Financial Management Department.

Responsibilities

• Measure and monitor liquidity risk indicators (LCR, NSFR, liquidity gap, liquidity gap ratio), conduct analysis on the variances and make forecast on the relevant risk indicators, work closely with the Treasury team and take necessary measures to ensure all risk indicators are controlled within limits.
• Carry out liquidity stress testing, emergency drills, and funding capability testing, provide specific suggestions to the Management based on the test results.
• Responsible for the review and enhancement of stress testing framework and behavioral analysis methodology.
• Responsible for the review and revision of liquidity risk policies and internal liquidity risk limits. Assist to conduct comprehensive impact analysis on the adjustments of regulatory and Head Office’s liquidity risk limits.
• Assist in regulatory reporting and survey (i.e. MAS CRAFT, MAS IWST) and other follow-up inquiries.
• Assist in the upgrading or modifications of liquidity risk management system and other ad-hoc reports and data analysis related jobs.

Requirements

• A recognized University Degree, preferably in Finance, Statistics, Accounting or programing related fields.
• More than 2 years of liquidity risk management experience in banking and/or financial services industry.
• Strong data analytical skills and proficient in the use of MS Excel/VBA/Access.
• Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from the Head Office.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

JOB DESCRIPTION

Role: Retail Manager, APAC

About Our Client

Our client is a curator of extraordinary, independently grown spirit brands – bringing a disruptive approach to beverage distribution in APAC.

Blending an unparalleled portfolio, with notable bartenders and educators, a customer focus, and the Region’s most prominent hospitality partners.

With over 100 people in 8 offices across APAC, our client manages the exclusive distribution of a portfolio of more than 600 craft spirits, cocktail ingredients, bar tools and glassware.

Our client Points:

• APAC’s leading independent spirits company
• A collective of trusted and creative experts from the global cocktail and spirits community
• Exclusively distributing hundreds of craft spirits, cocktail ingredients, bar tools and glassware
• Collaborative hospitality projects consistently ranking in the World’s 50 Best Bars

About You

As a proactive and dynamic individual, you are passionate about building strong relationships, creating visually impactful displays, and driving sales in a competitive retail environment. Your background in retail management equips you with the ability to manage multiple stakeholders, from store personnel to key head office decision-makers. With a strong attention to detail, you excel at identifying opportunities for brand growth, creating engaging in-store experiences, and ensuring the seamless execution of merchandising strategies.

You thrive in collaborative environments, have excellent interpersonal and communication skills, and can effectively translate retail insights into actionable strategies. Your enthusiasm for the spirits industry and understanding of consumer behaviour make you an indispensable part of the team.

About the Role

As the Retail Manager for our client in Singapore, you will oversee the retail operations of our key spirits brands, ensuring optimal execution of merchandising, in-store sampling, and relationship management. Reporting to the Regional Sales Manager, you will play a pivotal role in expanding our presence and driving sales through proactive store visits, analysis, and collaboration with internal and external stakeholders.

You will be responsible for managing relationships with both store-level personnel and head office decision-makers, ensuring alignment with our client’s standards and goals. This position is critical in ensuring that our brands are presented and promoted effectively across retail channels.

Responsibilities Include (but not limited to):

General Retail Management

• Conduct regular store visits to ensure high standards of merchandising and product presentation.
• Develop and execute merchandising strategies to maximize product visibility and sales.
• Build and maintain strong relationships with store managers, retail teams, and key head office personnel.
• Identify and act on new opportunities to enhance product placement and sales performance.
• Collaborate with marketing and sales teams to plan and execute in-store promotions.

Relationship Management

• Serve as the main point of contact for retail stores, addressing any issues or inquiries promptly and professionally.
• Develop strong rapport with key retail accounts and negotiate additional opportunities for brand exposure.

In-Store Sampling and Promotions

• Plan and execute in-store sampling events to promote brand awareness and drive consumer engagement.
• Train store staff on product knowledge to ensure they effectively represent our spirits.

Reporting and Analysis

• Monitor retail performance and provide actionable insights on sales trends, customer preferences, and market opportunities.
• Create and present regular reports on retail performance metrics to internal stakeholders.

Compliance and Training

• Ensure compliance with local regulations and company standards.
• Conduct training sessions for store personnel on best practices for merchandising and customer engagement.

The Ideal Candidate:

• 2-4 years of relevant experience in retail management, preferably within the spirits, beverage, or FMCG industries.
• Strong interpersonal and communication skills with the ability to build and maintain relationships at all levels.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with retail analytics tools.
• Passion for the spirits industry is highly desirable.

Key Skills and Attributes:

• Positive energy and a “can-do” attitude.
• Ability to think strategically while paying close attention to detail.
• Strong presentation, negotiation, and problem-solving skills.
• Creativity and adaptability to develop innovative retail solutions.
• Willingness to travel regularly to visit stores and attend events.

Compensation And Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work in an unconventional office with an amazing team of passionate people
• Generous annual leave package in addition to public holidays
• Equity opportunity in the organization
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Accela Recruitment Services Pte Ltd

EA License: 15C7529

EA Personnel No: R22107085

Plan, coordinate, execute and manages the general cleaning, dishwashing and plate collecting process, monitoring cleaning logistics and supervising other plate collectors/dishwashers
Develop and manage positive relationships with client
Attending meetings with Clients and gathering feedback from stakeholders
Review work orders and ensure work assignments are done
Conduct regular On-Job-Training to ensure employees are clear of operations protocol.
Review and Make Suggestions to enhance service excellence and other operations matters
Report to the Operations Director
Any other administration/operation duties may be assigned on ad hoc basis.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

Manulife Audit Services is looking for a self-motivated Senior Manager, Internal Audit. The candidate is accountable for planning, executing and completing audit projects (including key risk audits, investigations and other special projects). The candidate is also responsible for the delivery of high quality, professional, cost-effective, value-added and risk-based audit services within Asia. While remaining totally independent, the Audit Services function provides added value by working with management at all levels to improve the management of various forms of risk. The function provides assurance services to senior management and the board of directors which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

Responsibilities:

• Assist in preparing annual audit plan based on risks and applicable requirements.
• Assist in preparing presentation materials for risk and audit committees, and board meetings.
• Plan and execute various types of audits (including Sarbanes-Oxley Project (aka SOX)) in accordance with the audit methodology, departmental standards and regulatory requirements.
• Evaluate the management of risk and internal controls in business. Present findings to and reach agreement with the business unit management; make practical and value-added recommendations to improve control environment and efficiency and effectiveness of operations.
• Prepare audit reports; audit reports are to be clear, concise and well-organized, and issued within departmental service standards.
• Utilize data analytics techniques to improve effectiveness and efficiency of audit process.
• Ensure quality of work completed.
• Execute various types of audits within time budgets and target dates, reporting any timing problems or budget over-runs to responsible project leads and Directors.
• Assist business unit management by providing consulting advices.
• Follow-up with business unit management regularly on the status/implementation of corrective action plans for timely audit finding closure.
• Actively participates in departmental initiatives.
• Provide guidance and coaching to team members.

We are looking for someone:

• Can communicate with business unit senior management and staff, to present audit findings clearly and concisely, reach agreement on appropriate solutions to risk management and operational efficiency issues
• Ability to prioritise, good time management in a multi-tasking environment
• Able to work overtime to meet internal or external deadlines
• To analyze business processes and controls over a wide diversity of operations across Asia, including in life and asset management business, identify key risks and control deficiencies, and develop practical and value-added recommendations for management implementation exercising sound business judgment
• Establish a high level of credibility and maintaining sound business relationships with business unit and department management and staff

Nice to Haves:

• 8+ years’ relevant experience.
• Good knowledge of life insurance and asset management business, audit methodologies, control frameworks and risk management techniques
• A fast learner
• Excellent communication skills, oral and written. Able to deal with confrontations and resolve conflicts.
• Proven relationship skills including a demonstrated ability to deal effectively with staff at all levels to Assistant Vice President
• Results oriented; able to strike balance on multiple priorities and projects
• Sound business judgment in assessing significance of issues and developing value added recommendations
• Commitment to quality
• Recognized accounting (CA, CMA, CGA, CPA, ACCA) or auditing (CIA, CISA) professional designation
• Strong team-player and willing shares ideas and knowledge. Able to collaborate with different team members in a multi-cultural environment.
• Actively seeks feedback from others and incorporates any necessary changes. At the same time, provide clear and timely constructive feedback.
• Challenges the status quo and proactively makes suggestions for continuous improvement.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000 (not including comm)
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Position Overview
We are a CMS-licensed company in Singapore specializing in the foreign exchange industry, and we are looking for a Digital Product Manager to take ownership of the company’s entire portfolio of digital products. This pivotal role requires end-to-end management of digital product initiatives, from conceptualization to execution, with a strong focus on enhancing user experience, driving growth, and ensuring regulatory compliance in the highly dynamic forex market.
Key Responsibilities

1. Comprehensive Product Management
   • Manage the full lifecycle of all digital products, from strategic planning to tactical execution and optimization.
   • Lead the creation, launch, and continuous improvement of digital platforms and tools that align with the company’s vision and objectives.
2. Strategic Planning and Execution
   • Develop and implement product strategies that align with business goals and market demands in the forex sector.
   • Prioritize product features and updates, balancing customer needs, market trends, and compliance requirements.
3. Market Analysis and Growth
   • Conduct in-depth market research, including competitor analysis, to identify emerging opportunities and threats.
   • Generate innovative ideas to grow market share, enhance customer experience, and drive product adoption.
4. Customer-Centric Innovation
   • Gather and analyze feedback from users and stakeholders to identify product enhancements and ensure a seamless user experience.
   • Design and implement user-centric solutions tailored to the unique needs of forex market participants.
5. Regulatory Compliance and Risk Management
   • Ensure all digital products comply with CMS licensing requirements and regulatory standards in Singapore and other operating jurisdictions.
   • Collaborate closely with compliance teams to integrate necessary controls and safeguards into product designs.
6. Technology and Partner Integration
   • Evaluate and onboard technology partners to enhance product capabilities and streamline operations.
   • Oversee integration of APIs, trading platforms, and other digital tools critical to the forex industry.
7. Cross-Functional Leadership
   • Collaborate with internal teams, including marketing, technology, compliance, and customer support, to align product initiatives with organizational goals.
   • Serve as the primary advocate for digital product excellence across the organization.

Qualifications

• Bachelor’s degree in Business, Finance, Computer Science, or a related field (MBA or equivalent is a plus).
• 5+ years of experience in digital product management, preferably in fintech, forex, or financial services industries.
• Deep understanding of the foreign exchange market, trading platforms, and associated digital technologies.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent project management skills and ability to work effectively in a fast-paced, dynamic environment.
• Knowledge of regulatory requirements and risk management in financial services.

Preferred Skills

• Familiarity with CMS licensing regulations and compliance in Singapore.
• Experience in agile development methodologies.
• Proficiency in tools such as Jira, Confluence, or other product management platforms.
• Strong understanding of API integrations and trading software.

Join Amazon Singapore’s dynamic environment as a Senior Supply Chain Manager with a planning background, where you will lead a team of Supply chain & transportation managers and play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, transportation, information, or services within the supply chain network.

In this role as a Supply Chain & Transportation lead, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities
• Provide strategic direction to your team and lead the development of talent as part of Singapore Operations leadership.
• Lead strategic initiatives related to network capacity within Amazon's various business units in Singapore.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics and invent/simplify processes to drive decision-making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of team management experience

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

• Leads the IS Service Desk team to provide the following services to the Firm:
• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflows are executed when required
• Analyse recurring issues to recommend and implement long term solutions. Identify opportunities to improve, optimize and automate current workflows and services
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Degree in Information Technology or its equivalent
• At least 10 years of relevant working experience in the IT industry with strong customer focused support mindset and experience in leading a team
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

We regret to inform that only shortlisted candidates will be notified.