about the company
Long standing history and strong global operations, this company has been growing aggressively organically and through acquisitions. Constantly innovating to meet the changing consumer needs and behaviours while expanding their global market share, they are now looking for a high calibre Assistant Manager to help in the Enterprise Risk team.

about the job

The role involves enforcing risk governance processes, compliance monitoring, and harmonizing group policies and standards. Key responsibilities include facilitating risk evaluation and mitigation, building advanced risk analytics capabilities, tracking key risk indicators, and monitoring claims and loss control issues. The role also involves designing processes for PDPA compliance, maintaining risk registers and BCM portals, stress-testing business continuity capabilities, reviewing insurance policies, and communicating with external parties

skills and experience required

You should ideally be Degree qualified from a reputable university and possess at least 3 years of working experience. Prior experience in the Big 4 or commercial experience in a similar role is ideal. Alternatively, you may also be from the Big 4 External Audit team with a keen interest to work in the ERM team. Office is on the circle line, 3 days wio 2 days wfh.

To apply online please use the 'apply' function. (EA R22111662)

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Title: Retail Store Manager

Location: Paragon

Working Timing: 10am to 6pm / 10am to 8pm (5 days shift including weekends)

Why Us?

Reporting to the Director of Sales & Marketing or designate, the Sales Manager will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.
• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Versatile in selling various components for the hotel (F&B / Catering / Weddings).
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
• Closely following up on all business leads within a 24 hour response time line to clients.
• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
• Familiarize with latest market trends and new business development opportunities and activities.
• Work closely with Revenue Management Team to ensure proposed rate negotiations meet the financial needs of the hotels.
• Always provide the highest quality of service to the clients.
• Practises professional account qualification on consistent basis.
• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
• Responsible for an assigned sales target in accordance to market segment.
• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
• Work closely with assigned buddy during absence & render assistance.
• Manages and develops relationships with key internal and external stakeholders.
• Proficient in Compset hotel champion & market intelligence.

Requirements:

• Minimum Diploma in hospitality management
• Minimum 5 years of sales experience and at least 2 years experience in a luxury hotel with proven sales track record will be of an advantage
• Relevant experience in handling Corporate/MICE/Leisure segment
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
• Good influencing skills and the ability to effectively deal with internal and external customers
• An excellent team player who is able to work under pressure and meeting tight deadlines
• Solid negotiation and presentation skills

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Summary:

The Tuition Centre Sales Manager is responsible for driving enrollment and revenue growth through effective sales strategies and customer relationship management. This role involves identifying and pursuing new business opportunities, managing the sales team, and ensuring high levels of customer satisfaction.

Key Responsibilities:

Sales Strategy and Execution:

• Develop and implement comprehensive sales strategies to meet enrollment and revenue targets.
• Identify new business opportunities and markets for growth.
• Monitor market trends and competitor activities to adjust sales strategies accordingly.

Team Management:

• Recruit, train, and manage the sales team.
• Set sales targets and performance goals for the team.
• Conduct regular performance evaluations and provide coaching and feedback.
• Organize sales meetings and training sessions.

Customer Relationship Management:

• Build and maintain strong relationships with parents, students, and educational institutions.
• Address customer inquiries and concerns promptly and professionally.
• Conduct presentations, tours, and informational sessions for prospective students and parents.
• Ensure a high level of customer satisfaction and retention.

Marketing and Promotional Activities:

• Collaborate with the marketing team to develop promotional materials and campaigns.
• Plan and execute marketing events, open houses, and workshops.
• Utilize social media and other digital platforms to promote the tuition centre.

Sales Reporting and Analysis:

• Prepare regular sales reports and forecasts for management.
• Analyze sales data to identify trends and areas for improvement.
• Track key performance indicators (KPIs) and adjust strategies as needed.

Financial Management:

• Develop and manage the sales budget.
• Oversee fee collection and ensure timely payment processing.
• Monitor expenses and ensure cost-effective sales operations.

Qualifications:

Education:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Diploma degree in Business Administration, Marketing or related field.
• Relevant Work Experience considered a plus

Experience:

• Proven experience in sales, preferably in the education sector.
• Experience in managing a sales team is highly desirable.

Skills:

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in using CRM software and other sales tools.
• Ability to analyze sales data and develop effective strategies.
• Strong negotiation and closing skills.

Personal Attributes:

• Goal-oriented and results-driven.
• Positive attitude and ability to motivate others.
• Professional demeanor and appearance.
• High level of integrity and reliability.

Working Conditions:

• Full time position will be on Weekdays 1-9pm, Weekends 10am - 730pm. Minimally required to commit to at least one weekday
• Work is typically performed in an office setting within the tuition centre, with occasional travel for promotional events.
• Working location will be at Hougang Area, or Tanjong Katong Area.
• Salary of this posting only comprises of Basic salary, and commissions and bonuses will be awarded for hitting specific targets as well as cases closed.

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $6000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

• Drive sales through the growth of existing clients
• Generate new business opportunities
• Implement a lead generation strategy to get construction leads
• Develop new relationships within the residential and commercial construction communities
• Master the construction sales process at their company
• Perform all aspects of selling/closing a project
• Complete documents on time, such as customer proposals and construction bids, change orders, weekly call reports
• Achieve/exceed new sales call targets per month within a specified territory
• Familiarize themselves with architectural specifications and construction design elements
• Generate new sales opportunities by cold calling, networking and client/associate referrals
• Attend trade shows to represent the organization and engage in other marketing activities
• Inspect, scope, photograph and estimate projects
• Maintain acceptable profit margins
• Solicit project documents and information
• Follow up on all outstanding RFPs and estimates with clients
• Maintain sales quota for each quarter and year as provided

Additional Information:

• Minimum 5 years Experience in the sales and construction industry.
• Degree in Business, Sales & Marketing or Building Construction
• Pleasant, articulate and eloquent
• Sales driven
• Good with numbers and analytical

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

>> Job title: Customer Service Manager

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $5000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Meeting new clients and maintaining existing clients through marketing

- Ensuring good customer service to uphold brand image

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Permanent, Teck Whye , 830am-6pm, 5.5days (alternate Saturday half day)

Our client

30 Years Old Reputable facility management company.

Job scope

• To lead a team of lift technicians for lift breakdown repair n maintenance n supervise contractor for lift upgrading
• To manage general lift matters including smooth operations of the lifts, general repair n maintenance
• To attending to breakdowns; troubleshooting of the lift

Requirements

• Diploma in Mechanical / Electrical Engineering or Engineering equivalent
• 2 years’ relevant experience in lift industry
• Bilingual

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Benefits Summary:

• 5 days work week, 8.30am to 6.00pm
• Hybrid working environment
• Possess class 3 Driving License
• Transport allowance is provided.
• Overseas allowance will be provided if willing to travel

Job Description:

Responsible for the full operational and financial management of food courts and coffee shops in a designated region.

Key responsibilities included:

• Financial Performance: Managing budgets, P&L, sales reporting, cost control, rent collection, debt recovery, and financial analysis.
• Tenant Management: Sourcing, onboarding, lease negotiations, performance evaluation, pricing oversight, issue resolution, and contract enforcement.
• Operational Management: Setting operational guidelines, ensuring compliance with regulations (NEA, SFA, Civil Defense), maintaining service quality and hygiene standards, coordinating with landlords on building issues and promotions, managing M&E works, and overseeing daily operations.
• Team Leadership: Leading and developing Area Managers, providing guidance, addressing disciplinary issues, managing staff performance reviews and training, and conducting regular meetings.
• Business Development: Collaborating on new business opportunities, site sourcing, renovations, and outlet improvements.
• Administration: Managing finances (float money, petty cash, sales collections), reporting to senior management, and communicating company policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Duties

• Handle a portfolio of corporate secretariat matters for both Singapore and Overseas companies including preparation of Directors’ Resolutions, AGM & EGM documents and preparation of materials for meetings
• Prepare and draft board resolution and minutes examples change of directors and/or secretary, establishment of bank accounts and facilities, transfer of shares, increase of share capital, etc
• E-filing of various transactions with ACRA which includes Annual Return, Return of Allotment, Appointment of Officers, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Organize and co-ordinate board meetings and preparation of board papers
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc
• Attend to notarization and legalization of documents
• Respond to requests from business units and auditors for information and documents
• Guiding, coaching & mentoring
• Manage a small team of corporate secretaries

Requirements

• At least 5-6 years relevant experience in professional firms providing corporate secretarial services.
• Possess / pursuing ICSA or relevant qualification is an advantage.
• Good interpersonal and communication skills.
• Able to work independently, multi-task and is meticulous.
• Good organisation and administrative skills.
• Excellent attention to detail.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

About Us:

SGC Consulting Services Pte Ltd is a renowned student recruitment agency in Singapore, dedicated to connecting international students with leading schools and colleges across the country. To expand our network and drive growth, we are seeking a proactive and results-oriented Business Development Manager to establish new partnerships and enhance our market presence.

Key Responsibilities:

• Business Development Strategy:Develop and execute strategies to identify and secure new business opportunities in student recruitment.
  Build and expand the company’s network of partner institutions, agents, and other stakeholders.
  
• Partnership Management:Cultivate and maintain strong relationships with schools, colleges, and other educational institutions in Singapore.
  Negotiate and formalize agreements with partners to promote their programs.
  
• Market Expansion:Research and analyze new markets to identify opportunities for business growth.
  Develop tailored strategies to attract students from various regions worldwide.
  
• Sales and Lead Generation:Lead initiatives to generate qualified leads and ensure a steady pipeline of student enrollments.
  Collaborate with the marketing team to align campaigns with business development goals.
  
• Event Representation:Represent the company at education fairs, expos, and networking events to promote its services and build connections.
  Host workshops, webinars, and meetings to engage potential clients and partners.
  
• Performance Monitoring:Track and analyze the performance of business development initiatives, providing regular reports to the management.
  Identify and address areas for improvement to ensure sustainable growth.
  

Requirements:

• Education:Bachelor’s degree in Business Administration, Marketing, or a related field.
  
• Experience:Minimum of 3 years of proven experience in business development, preferably in the education or student recruitment sector.
  
• Skills:Strong interpersonal and negotiation skills with the ability to build lasting relationships.
  Excellent strategic planning and problem-solving abilities.
  Proficiency in CRM systems and business analytics tools.
  Self-motivated, results-driven, and able to work independently.
  

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• A collaborative and innovative work environment.

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 10 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Description:

• Ensure the smooth running of day-to-day tasks.
• Oversee daily operations of the backend business operations and HR matters, ensure compliance of processes and issues are highlighted.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage the productivity of sales personnel from the level of opportunity, quote to sales closure, to ensure meeting sales expectations.
• Monitor key performance indicators (KPIs) to track progress and ensure goals are met.
• Manage and optimize resource allocation to maximize productivity.
• Prepare and present reports on sales performance to management.
• Manage and renew certifications like Bizsafe and Insurances like Fire, Indemnity, Workmen Compensation and Hospitalization.

Requirements:

• Candidate must possess a relevant Diploma or Degree.
• At least 6 years work experience in a related position, preferable in IT industry.
• The ability to analyse reports and improve productivity.
• Versatile with good problem-solving skills.
• Good interpersonal and communication skills, strong in negotiation.
• Proficient in Microsoft Office especially in excel with advanced excel knowledge.
• Experience in finance and HR is an advantage.

Job Description

• Monitor Contractors' safety performance and participate actively in site safety management in highlighting to the relevant parties on immediate actions to be taken
• Follow up on all safety matters related to Design for Safety (DfS), WSH etc
• Conduct safety inspections including taking photos of unsafe acts and conditions and bringing to main contractor's attention
• Issue and closely follow up on field observation notices including safety non-conformances notices and respond to site incident(s) in ensuring contractors' carry out emergency response as required
• Conduct roving safety inspections, emergency & incident response and facts finding
• Provide daily safety inspection report to OIC
• lead and conduct monthly safety inspection of the Site and submit the report to Superintending Officer
• Organize and participate in regular Safety Site Walk and Inspection with client and stakeholders
• Submit monthly reports on safety indicators & trending analysis on monthly safety performance
• Report any accident/incident/near miss on site to the OIC and provide all necessary detailed information
• Conduct Inspections for precast elements

Requirements

• Certificate in Workplace Safety and Health Management in Construction Industry Course (bizSAFE Level 2) or equivalent
• Registered as Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years
• Be conversant with Statutory codes and requirements for safety and health
• Min 5 years of WSH Experience in deep excavation works , preferably 3 years with developer/main contractor
• Min 3 Years of experience in managing a team of site safety personnel
• Certificate in DfS appreciation Course and lifting operations course