DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Coordinate on-site activities, managing contractors, suppliers, and subcontractors.
• Plan, schedule, monitor, and update the project to meet targets.
• Independently manage construction activities and progress.
• Supervise and lead the project team, ensuring completion within the required timeframe and budget.
• Resolve design-related issues during construction.
• Ensure work quality and oversee health and safety standards on site.
• Collaborate with internal and external stakeholders, including project team members, consultants, contractors, and relevant government agencies, to achieve project objectives
• Identify and manage project risks to ensure successful delivery.
• Site coordination and project management.

Benefits:

• Performance bonus
• Company incentive trip
• Annual salary review

Requirements:

• Minimum of a Diploma in Civil Engineering, Architecture, or equivalent.
• At least 5 years of project management experience in A&A projects, or site coordination/management experience (candidates without substantial project management experience may be considered for the Assistant Project Manager or Site Manager positions).
• Driven individual with the ability to work independently.
• The offer will be based on your qualifications and experience.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit www.kyriba.com.

General Purpose:

The Account manager is responsible for the entire sales process from prospecting to closing business. The Account manager is assigned the territory to manage, develop and market Kyriba’s solutions in order to secure new subscription business in our Software-as-a-Service business model. Working in collaboration with sales leadership and other team, the Account manager engages with VP, Senior VP and C-level contacts within prospective customers developing relationships and closing business at or above expected and assigned levels per period.

Essential Duties and Responsibilities:

• Build, nurture and execute pipeline in collaboration with internal stakeholders to drive bookings within your territory.
• Own entire sales process from prospecting to closing business.
• Responsible business conduct within his/her assigned accounts : in-depth understanding of the account’s strategies
• Coordinate and lead responses to RFIs/RFPs, Requests for Information and pricing requests.
• Analyze situation and implements solutions, or develops new approaches
• Ensures opportunities are accurately reflected and maintained in Salesforce, providing weekly updates, monthly projections and quarterly committed forecasts of sales activity and volume to Kyriba NA Sales management team.

Qualifications and Skills:

• Results driven individual with a minimum 5+ years of high-touch sales experience in enterprise applications or business applications.
• Have a mindset to work as a team and interpersonal skills to enhance smooth collaboration with stakeholders, technical team, Kyriba head office, and partner companies.
• Experience in SaaS solutions sales required

Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for a Safety Manager to join our team.

STC Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. With a fleet of more than 42,000 tank containers, owns a worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future.

You will be joining a professional and international team with extensive knowledge of the industry. As part of our team, you will provide your technical expertise on Safety matters such as conducting risk assessments to ensuring compliance with safety standards. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.

Key Responsibilities

• Conduct monthly safety trainings and annual safety drills at the depot. Conduct safety induction course for all new employees and visitors.
• Ensure all safety equipment, machines and tools are checked, serviced and tested as per regulatory requirements and in-house maintenance program.
• Review periodically depot OHSE manual as per stipulated. Suggest updating OHSE requirements include local authorities’ regulations and implement changes accordingly upon Depot Manager’s approval, keeping management informed.
• Review and make recommendation on investigation and risk assessment outcome of safety related incidents, preventive actions and safe work practices.
• Jointly perform risk assessment on new business/depot activities (includes management of change) with relevant department heads and submit to Depot Manager for review and approval.
• Report to local authorities as per regulatory requirement on safety related incidents and keeping management informed.
• Jointly assess and ensure workshop permit systems are valid as per compliance.
• Conduct weekly safety walk and monthly inspection program are conducted as per compliance and rectifications are completed promptly.
• Conduct periodic review of incident trends and effectiveness of safety performance and make recommendations for improvements.
• Keep abreast with safety incidents and share with staffs and management and recommend preventive actions.
• Responsible to update Global Safety System and ensure compliance with PEP program.

Qualifications

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Grad Diploma, Professional Degree, Chemistry, Engineer (Chemical), Engineering (Environmental/Healthy/Safety), Engineering (Petroleum/Oil/Gas) or equivalent.
• Required to have Certificate for: Manhole Entry, Work At Height Assessor, Confined Space Assessor.
• At least 5 years of working experience in safety related field.
• Preferably managers specializing in Engineering – Chemicals, Maintenance/Repair (Facilities & Machinery) or equivalent.
• WSH Registered Officer.

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our depot

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

• Report directly to top management, providing regular updates on project status and key milestones.
• Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.
• Lead and manage a team of professional and technical staff in the planning and execution of daily operations.
• Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.
• Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.
• Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements

• Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.
• Minimum 10 years of experience managing high-rise building projects, with at least two completed project cycles.
• At least CPAS Tier B certificate of accreditation.
• Possess BIM Management certification and DfSP (Design for Safety Professional) certification.
• Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.
• Strong organizational, interpersonal and leadership skills.
• Able to work in fast paced environment.
• Must able to lead the project team.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Key Responsibilities:

Oversee and supervise the entire setup and operational performance of the central kitchen.

Monitor purchases and orders to effectively manage cost flow, ensuring operation costs and overheads stay within budgeted levels.

Ensure all employees adhere to food hygiene practices and safety standards.

Develop and implement SOPs in central kitchens, shop outlets, and delivery units to uphold food quality and standardization.

Assist in ingredients matching, creating fusion food menus, and supporting the Chef in new menu development.

Coordinate with Human Resources, including managing part-timers and cleaners, to maintain labor costs within budget while maximizing productivity.

Streamline service processes to enhance productivity and efficiency in central kitchen operations and dining services.

Carry out additional duties as assigned by management.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

A career opportunity to influence innumerable aspects of the agency, to drive in the development of our people, and to play a part in influencing strategic HR and Talent partnership.

The Position:

We are looking for a HR Manager to be based in Singapore, responsible for managing human resources functions of about 30 employees across Singapore, Malaysia and Indonesia. You will be responsible for aligning human resources processes and solutions to meet the business needs of the agency. You will help administer and execute human resource policies, programs and practices, including planning, organizing, developing, implementing, and coordination. You are also responsible for tactical implementation of a variety of human resources programs and initiatives and must keep current on labour laws and regulations to ensure company’s legal compliance through policy setting, practice standards, and advice to management.

Job Responsibilities:

• Leads key human resources processes and initiatives such as talent acquisition, on-boarding, learning and development, performance management, employee engagement, retention and change management.
• Acts as a strategic partner to business partner and consultant to the Management team on understanding and addressing business needs and challenges with tailored HR solutions.
• Work with the Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to job roles and staff retention. Ensure teams are optimize and working efficiently.
• Lead talent acquisition process including job postings, screening and interviewing candidates, building talent pool, actively reaching out to top talent, facilitating salary negotiations and contract preparation. Oversee the internship program and fostering strong relationships with educational institutions.
• Continuously improve and implement effective HR processes, maintain employee records in HRIS system (Workday) and leave management. Facilitate payroll updates, approvals, statutory obligations including but not limited to tax filing, CPF contributions and administer government claims such as childcare leave, NS make-up pay, maternity and paternity leave.
• Develop and regularly update company policies, employment contracts and the employee handbook. Ensures proper administration of company policies and compliance training, in accordance with labor laws and regulations.
• Liaise with key vendors including LinkedIn, various insurance providers, Telum, and Paymo (timesheet management tool) to support business operations, including providing new hire training on Paymo for accurate timesheet recording and generating and distributing timesheet reports where necessary.
• Serves as advocate to both employee and company regarding employee performance as well as day-to-day working environment. Counsel employees and/or managers regarding a variety of issues.
• Manages compensation process to ensure adherence to company guidelines and monitors salary/grade levels for competitiveness in industry and fairness in company.
• Lead all employee relations with professional grace, lead investigations to resolve issues/conflict in the workplace, act as an impartial mediator in disciplinary procedures and ensure it is administered in fair manner and meets all legal and labor regulations, advice managers in determining appropriate disciplinary plans of action.
• Lead the development and implementation of employee communication programs and ensures the employees are aware of the agency’s policies, programs, and management goals.
• Develop and lead learning & development programs such as designing and implementing tailored training programs for core PR skillsets within the company.
• Organizes and leads employee engagement events and wellbeing initiatives for employees to foster a positive work environment, including but not limited to work anniversaries and birthdays, company events such as the Klareco Teal Party.
• Conducts research, manages projects and timelines, participates as a hands-on contributor on teams and committees toward the successful completion of various ad-hoc HR programs.

Job Requirements:

• Bachelor’s degree in human resources or related field and 4+ years’ experience in Human Resources function; Master’s degree a plus.
• Previous experience in PR/Media/Creative/Marketing/Advertising agency is an advantage.
• Solid human resources generalist background.
• Excellent oral, written, and interpersonal communication skills including the ability to present ideas, and/or facts and recommendations effectively.
• Ability to work independently with little direction.
• Interpersonal and team skills with ability to professionally interact with all levels of employees.

*Kindly note that only shortlisted candidates will be contacted.*

We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Job Description:

Financial Management and Reporting

• Handle full sets of accounts, including general ledger (GL), accounts payable (AP), accounts receivable (AR), and inter-company reconciliations.
• Ensure timely and accurate submissions for GST, corporate tax, and audit purposes.
• Develop, monitor, and manage budgets, forecasts, and financial plans.
• Prepare monthly, quarterly, and annual financial reports for internal and external stakeholders.
• Analyze financial performance and provide actionable insights for strategic decision-making.

Team Leadership and Oversight

• Supervise and mentor the Accounts Team, ensuring smooth daily operations, including transactions, billings, reimbursements, and cash flow management.
• Foster a collaborative and high-performance culture within the team.

Compliance and Governance

• Liaise with auditors, tax agents, corporate secretaries, and bankers for all financial and accounting matters.
• Oversee financing matters, including letters of credit, shipping guarantees, bills of lading, and T/T payments.
• Maintain compliance with corporate governance, regulatory requirements, and accounting principles.

Process Optimization and Technology Integration

• Identify and implement improvements in financial systems and processes.
• Leverage tools like MYOB accounting and ERP software to enhance efficiency.
• Ensure integration of technology in financial and operational workflows for better control and reporting.

Cross-Functional Contributions

• Collaborate with management on cost control and resource allocation for manufacturing and construction projects.
• Manage corporate reporting in a project-focused environment.
• Provide insights into HR and office practices as needed.

Requirements:

• Bachelor’s degree in Accountancy, Finance, or related field; professional qualifications (e.g., ACCA, CPA, CA) are strongly preferred.
• Minimum of 5 years of relevant experience in manufacturing or construction industries.
• Strong understanding of corporate governance, regulatory compliance, and financial accounting standards.
• Proficient in accounting software (e.g., MYOB) and ERP systems; advanced MS Office skills.
• Exceptional analytical and interpersonal skills, with a solution-oriented mindset.
• Fluency in English and Mandarin (written and spoken) to handle local and regional transactions.
• Familiarity with HR practices and processes is a plus.

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Key Responsibilities:

• Develop and manage the annual budgeting process in collaboration with department heads.
• Ensure alignment of budget plans with organizational goals and financial constraints.
• Prepare periodic budget forecasts and recommend adjustments as necessary.
• Manage the month-end and year-end closing processes to meet reporting deadlines.
• Review and approve journal entries, reconciliations, and financial adjustments.
• Conduct cost analysis to identify savings opportunities and improve efficiency.
• Establish cost control policies and procedures to optimize resource allocation.
• Collaborate with operational teams to monitor project costs and profitability.

1. Responsible for overseeing the daily store operation

2. Developing promotional material

3. Maging Inventory

4. Managing with point of sale (POS) systems

5. Other ad-hoc duties if needed.

6. Manage, plan and coordinates personal activities involved in the production process to insure the continues workflow.

7. Strong member and Customer Service focus

8. A sense of urgency in all activities

Roles & Responsibilities

Salary: SGD 1800 to SGD 2500

5.5 Days working (Monday to Saturday)

Location: Yishun

Job Description:

• Manage admin work
• Liaise with clients, staff, vendors, overseas suppliers, etc
• Perform general office maintenance duties and adhoc administrative duties as assigned
• Perform any other duties as and when assigned by the Director
• Assist in marketing and business development
• Provide directional assistance to the various zones
• Any other duties pertinent to the operations to ensure excellent customer service to customers

Requirements

• Fluent English and Mandarin (written and spoken) to liaise with Chinese speaking associates
• Pleasant, positive and with friendly disposition
• Good communication and interpersonal skills

ob Description & Requirements

· Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

Degree in Building or Civil Engineering (recognised by Professional Engineers Board, Singapore).

Minimum 8 Years Experience in similar capacity.

· Able to work independently and lead project team.

· Proficient in Microsoft Project and other Microsoft office software.

Roles & Responsibilities

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

1. Staff Management

• Hiring and Training: Recruiting staff, including waiters, cooks, and cleaners, and ensuring they are trained in customer service, food safety, and the bistro's specific procedures.
• Scheduling: Creating work schedules that meet the bistro’s needs while balancing the availability of employees.
• Supervision and Support: Overseeing staff performance, offering guidance, and addressing any concerns or conflicts that arise among employees.

2. Customer Service

• Ensuring Quality Service: Ensuring that customers receive high-quality service throughout their dining experience. This includes greeting guests, addressing complaints, and ensuring timely food and beverage delivery.
• Handling Complaints: Acting as the primary point of contact for any customer complaints, and resolving issues to maintain customer satisfaction.
• Creating a Positive Atmosphere: Establishing a welcoming and comfortable ambiance to encourage repeat business.

3. Operations Management

• Day-to-Day Operations: Overseeing the smooth operation of the bistro, including managing front-of-house and back-of-house activities.
• Inventory Control: Monitoring food and beverage stock, ordering supplies, and ensuring efficient use of ingredients to minimize waste and control costs.
• Health and Safety Compliance: Ensuring that the bistro complies with all food safety, sanitation, and health regulations, including managing cleanliness and safety procedures.

4. Financial Management

• Budgeting and Cost Control: Managing the bistro’s budget, controlling food and beverage costs, and finding ways to reduce overheads while maintaining service quality.
• Pricing: Assisting in setting menu prices based on food costs, market trends, and the competition.
• Cash Handling: Managing cash flow, processing transactions, and overseeing the till system to ensure accuracy and minimize errors.

5. Menu Development and Quality Control

• Menu Planning: Collaborating with the chef or kitchen staff to develop and update the menu, ensuring that it aligns with customer preferences and seasonal offerings.
• Quality Control: Ensuring that food is consistently prepared to the highest standards and that portions are correct.
• Special Events and Promotions: Organizing special events or promotions, such as seasonal menus, wine pairings, or themed nights, to attract more customers.

6. Marketing and Promotion

• Branding: Promoting the bistro’s image, ensuring it has a consistent and appealing brand identity.
• Social Media and Advertising: Overseeing marketing efforts, including managing social media accounts, responding to customer reviews, and running targeted ad campaigns to drive traffic and increase sales.
• Customer Loyalty Programs: Implementing or enhancing loyalty programs to retain regular customers and encourage repeat visits.

The requirements for becoming a Bistro Manager typically include a combination of formal education, professional experience, and specific skills. Here’s a breakdown of the key requirements:

1. Educational Requirements

• Bachelor’s Degree (Optional but Advantageous): A degree in or a related field . A degree can help provide foundational knowledge in business management, operations, and leadership.
• Food Safety and Health Certifications: Managers are typically required to have food safety certifications, such as ServSafe or similar programs, to ensure compliance with health and sanitation regulations.

2. Professional Experience

• Experience in the Food Industry: Most Bistro Managers start out in entry-level positions such as server, cook, or bartender, progressing to supervisory or management roles. Several years of experience in the foodservice industry, particularly in restaurants, cafes, or bistros, is highly preferred.
• Management Experience: Experience in a supervisory or management position is essential. A track record of managing staff, controlling costs, and ensuring operational efficiency is often required.Many Bistro Managers have 3 to 5 years of experience in the restaurant or foodservice sector before being promoted to a managerial position.
  
• Customer Service Experience: Strong customer service skills are critical, as a major part of the role involves interacting with customers and resolving issues. Experience in direct customer-facing roles helps develop this skill.

3. Key Skills and Qualities

• Leadership and People Management: Strong leadership skills are necessary to guide and motivate staff, manage conflicts, and maintain a positive work environment.
• Communication Skills: Effective communication is essential for interacting with customers, staff, and suppliers. The ability to clearly convey expectations, feedback, and resolve conflicts is vital.
• Problem-Solving and Decision-Making: The ability to address issues quickly and efficiently is important. This includes resolving customer complaints, managing operational hiccups, or making decisions on menu pricing and staffing.
• Organization and Multitasking: Bistro Managers must juggle multiple tasks at once—overseeing staff, handling customer service, managing inventory, etc. Organizational skills are essential for keeping everything running smoothly.
• Financial Acumen: Managers need a basic understanding of budgeting, cost control, and profit margins to manage the bistro’s finances effectively. This includes tracking sales, controlling food costs, and optimizing operational efficiencies.
• Attention to Detail: Whether it's ensuring food quality or making sure the restaurant is clean and orderly, attention to detail is critical for maintaining high standards.
• Time Management: The ability to manage time effectively is crucial, especially when balancing the various demands of the business.

4. Technical Skills

• Point-of-Sale (POS) Systems: Proficiency in POS systems to track sales, process orders, and manage transactions is essential.
• Scheduling Software: Familiarity with scheduling tools (like Deputy, 7Shifts, or HotSchedules) can be beneficial for creating efficient staff rosters.
• Inventory Management Software: Familiarity with inventory management software (e.g., BlueCart, MarketMan) can help streamline ordering, stock tracking, and wastage control.

5. Personal Traits

• Strong Work Ethic: The role of a Bistro Manager can be physically and mentally demanding, often requiring long hours, including nights, weekends, and holidays. A strong work ethic and the ability to remain dedicated to the job is crucial.
• Customer-Focused: A passion for hospitality and a genuine desire to create positive experiences for customers is essential for success in this role.
• Adaptability and Flexibility: The food service industry is dynamic and fast-paced, meaning that Bistro Managers must adapt to changing conditions and unexpected challenges quickly.

6. Licensing and Certification Requirements

• Food Safety Certification: Many regions require Bistro Managers to be certified in food safety management. The most common certification is ServSafe, which covers food handling, hygiene, and sanitation practices.
• Liquor License Knowledge: If the bistro serves alcohol, managers may need a liquor license or bartender certification, depending on local laws. Knowledge of responsible alcohol service is important for compliance with legal requirements.
• First Aid and CPR: In some cases, Bistro Managers are expected to have First Aid and CPR certification to handle emergencies effectively.

7. Desirable Additional Skills

• Marketing and Social Media Skills: With many bistros utilizing digital marketing, having skills in social media management or local restaurant promotions can give an added advantage.
• Event Planning: Experience with managing or coordinating events (private parties, special promotions, etc.) can be a plus, especially in a bistro that offers event services.
• Wine Knowledge: While not always necessary, knowledge of wine pairing, wine lists, or even experience managing a wine list can be beneficial, especially in a bistro that focuses on quality wine and dining experiences.

8. Physical Requirements

• Physical Stamina: Bistro Managers often spend long hours on their feet, moving around the bistro to supervise operations. Being physically fit and able to handle the physical demands of the job is important.
• Manual Dexterity: Managers may need to carry trays, handle cash, or assist staff in serving food, so basic manual dexterity is required.

9. Working Conditions

• Long Hours: Bistro Managers often work evenings, weekends, and holidays. Flexibility and the ability to manage these hours are a key requirement.
• Fast-Paced Environment: Given the dynamic nature of a bistro, managers need to be comfortable working in a fast-paced, high-pressure environment.
• Team-Oriented: The role involves working closely with other managers, chefs, waitstaff, and suppliers, so a collaborative attitude is important.

7. Financial Reporting and Analysis

• Sales and Performance Reporting: Analyzing sales reports and customer feedback to evaluate the bistro’s performance.
• Cost Management: Reviewing financial records to ensure profitability and working to improve revenue by managing costs effectively.
• Profitability Analysis: Identifying trends in sales and expenses to improve profitability, such as optimizing menu items and staffing levels.

8. Coordination with Suppliers and Vendors

• Supplier Relationships: Building and maintaining good relationships with suppliers to ensure timely deliveries and high-quality ingredients.
• Order Management: Placing orders for ingredients and supplies, negotiating prices, and ensuring deliveries are on time and within budget.

9. Compliance and Legal Requirements

• Licensing and Permits: Ensuring the bistro has all necessary licenses (e.g., liquor licenses) and complies with local, state, and national regulations.
• Labor Laws: Ensuring compliance with labor laws, such as wage laws, overtime rules, and employee rights.

10. Event Planning and Special Functions

• Private Events: Organizing and managing private events or functions held at the bistro, such as birthdays, corporate events, or weddings.
• Catering: Overseeing catering services if the bistro offers off-site catering, including planning, staffing, and logistics.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

• Develop and execute integrated marketing campaigns for changing exhibitions, programmes, and key events through storytelling and content marketing across O2O platforms to achieve brand awareness and visitorship targets for the Gallery, both locally and internationally.
• Oversee the creation of marketing and communication materials, encompassing content, graphics, and multimedia materials that resonate with target audiences.
• Enhance the Gallery's public relations efforts by organising media events such as media previews, journalist visit programmes (JVPs), and familiarisation tours as well as developing press releases and media advisories and managing media queries and opportunities.
• Cultivate strategic alliances to boost the Gallery's promotion and marketing efforts, exploring avenues for collaborative marketing and promotional ventures with current and prospective partners.
• Take ownership of the allocated marketing budget, ensuring efficient allocation of resources to maximise ROI, monitoring campaign performance, and adjusting strategies as needed.
• Establish key performance indicators (KPIs) to measure campaign effectiveness and regularly monitor campaign performance, making data-driven recommendations to refine marketing strategies.
• Conduct market research to identify trends, audience preferences, and competitive landscapes, for more effective decision-making.
• Collaborate with internal teams, external agencies, and partners to align marketing efforts and maximize exposure.

• Undergraduate degree in a relevant discipline including coursework in marketing and business
• 4 to 6 years of relevant experience in marketing and communications.
• Proven success in campaign development and execution with substantial experience in multi-channel campaign development and execution.
• Prior proven knowledge and experience in digital and social media engagement.
• Relevant experience in public relations and working with media.
• Prior proven success in project and time management.
• Exceptional interpersonal, organisational, and analytical skills.
• Effective verbal and written communication skills.
• Ability to work in a complex and demanding environment with a high level of attention to detail.
• Results-oriented mindset with a focus on achieving measurable goals.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Campaign Manager

The ideal candidate would be someone with extensive experience in leading and managing ecommerce operation. Being the leader of ecommerce operation advisory for client, the Campaign Manager should define issues and give solutions to the client from analyzing data for better performance in Pure Player (Shopee & Lazada) platform and client D2C ecommerce platform as well in Singapore market

Key Responsibilities:

• Lead media budget planning for optimal media campaign by budget and performance inter analysis, including budget allocation in each media channel across FB, Google and Pure Player
• Encourage media agency to develop proper media plan and guide it to provide ultimate plan
• Collaborate with contents development team to prepare proper ad contents in time
• Communicate professionally with multiple stakeholders to go with rapid and concrete campaign execution
• Ensure all the preparation work should be accurate and manage the progress without causing any errors
• Able to interpret media data and actively suggest media optimization to improve conversion and sales during the campaign
• Manage End Of Campaign report with key takeaways to deliver insight to client for performance improvement on upcoming campaign
• Quality control all deliverables to make sure less claim from client
• Be proactive and strategic about putting forward new ideas, finding solutions to client’s business needs, monitoring of competitive activity / industry trends and bringing fresh thinking / innovation
• Confident to plan and conduct effective training sessions to ensure all resources and updated to brand standards for effective implementation.

Key Requirements:

• Min 3-5 years of ecommerce operation experience specially in the Pure Player platform
• Experience of digital media execution from planning to optimization by comprehending media data
• Strategic and analytic thinking and strong creative problem solving, both on a practical level in handling account operations.
• Excellent client and stakeholders management skills - liaise with multiple clients on an ongoing basis.
• Understanding client’s day-to-day needs (briefs) and confirming the direction of the team to fulfil these briefs in an accurate and timely manner.
• Proven track record in successfully deliver sales growth and channel expansion that drive significant market share and sales result.
• Excellent presentation/oral and negotiation skills - know how to sell a mid-level idea into clients, pushing back when necessary for the overall good of the project delivery
• Good understanding of Pure Player operation and its platforms.
• Knowledge on web analytics platform – Adobe Analytics and Google Analytics preferred.
• Prefer knowledge in project management tools like JIRA
• Self-motivated, and a team player