Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Single Point of Contact for our customers and be available all operational events and escalations.
• Driving 24/7 Day-2 team on technical grounds to align with customer expectations and contracts.
• Knowledge on Core products and technologies of Cisco is a must
• Knowledge on Aruba Clearpass, Fortinet & Palo Alto Firewalls are preferred experience.
• Planning, Monitoring and Delivery of operations tasks timely and successfully
• Understand the support contract types for each customer and deliver service based on their agreed scope and SLA
• Understand the process and practices related to support Tools, Templates and Standard Operating Procedures.
• Building relation with vendors and partners for product support problems and managing customer expectations accordingly.
• Driving all escalations on technical grounds and manage customers accordingly for the resolutions.
• Maintain team bonding with all the support engineers and mentoring on support delivery.
• Build and develop standard operating procedures, technical documentation, knowledge base.
• Ability to conduct postmortem and root cause analysis to clearly identify the issue and develop prevention plan/strategy is a key requirement.
• Proficient in producing RCA and IR reports for all high severity/priority incidents and presenting customer with confidence.
• Involve actively with cross-function teams to engage and co-ordinate to represent Logicalis as One and improve support functionality.

The Individual and their Experience:

• Minimum 8+ years of relevant experiences in Networking technologies with not les than 5 years of experience in Network Operations as a Lead.
• Intermediate level of understanding on Networking concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, NAC, etc.
• Proven track record of leading operations and customer management with effective communication and presentation.
• Strong, smart-working attitude with ability to work well under pressure and high demanding customer environment during crisis.
• Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both Logicalis and customer management.
• Out-of-box thinking is mandatory during escalations to manage customer, vendors, technical teams for setting right expectations and finding quick resolutions.
• Proficient in communicating and written skills in English
• Proficient in writing Incident Reports, RCA and general reporting for QBRs.
• Candidate with CCNP or equivalent technical certification.
• Candidate with ITIL Foundation certified.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Your team

This role reports to Senior Director of Media/eCom and will lead a multi-disciplinary IT team.

How success looks like

• Drive Product Adoption, User Satisfaction and Business Value Creation
• Deliver Product Service Level and Support Experience
• Maintain Agility and Quality of Feature Releases
• Deliver Financial Forecast Accuracy and Compliance

Responsibilities of the role

We are seeking a talented and driven Senior IT Digital Product/Program Manager to join our team to own Digital products that drive efficiency and effectiveness of how we plan and execute media on ecommerce, digital, TV. Senior IT Product Manager is accountable for the ultimate success of the IT product! They create business value and meaningful digital disruption via understanding unmet business and users’ needs, setting the product strategy and roadmap, and leading the product development process with multi-functional teams to drive break-through IT capabilities with quality and agility. In addition, the individual will own the following areas:

• Expansion:
• Create and execute toolkit to expand product seamlessly to new country-retailer combinations.
• Partner with key business resources to determine and define adoption scope and objectives of medium to large projects, predict resources needed to reach objectives, and manage resources in an effective and efficient manner.
• Develop and manage a detailed project schedule for medium to large projects or multiple project stages.
• Provide project updates on a consistent basis to various stakeholders and the project board.
• Utilize industry and company best practices, techniques, and standards throughout entire project execution. Monitors progress adjusts as needed, and measures project performance to identify areas for improvement.
• Operations:
• Drive flawless operations across more than 150 country-retailer-category combinations.
• Deliver Product Service Level and Support Experience
• 3rd party governance
• Govern 3rd party IT service providers for performance & compliance.
• Assists to manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Business Value:
• Drive Product Adoption, User Satisfaction and Business Value Creation
• Deliver Financial Forecast Accuracy and Compliance
• Feature Upgrades:
• Adhere to IT policies including cybersecurity and privacy mandates.
• Maintain Agility and Quality of Feature Releases

Role Requirements

• Excellent communication skills. Ability to communicate technical concepts and translate it to business value.
• Experience in managing IT teams.
• Proficient in English
• 3+ Years of IT Product Management experience
• 3+ Years of experience in CPG Retail Execution
• Proven track records of business and user value creation via break-through IT capabilities
• Proven track records of leading multi-disciplinary IT development team to deliver IT capabilities in both in-house and outsourced setting.
• Proven mastery in Agile Software Development methodologies, such as Scrum, Kanban, Scaled Agile Framework
• Are adaptable and able to handle multiple priorities effectively, both independently and as part of a collaborative team
• A Bachelor or Master’s Degree in Business/Management Information Systems, Computer/Systems/Industrial Engineering, Computer Science, Business Analytics, Data Science, Operations Research or Statistics.

About us

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.

Position:

Regional Senior Media Manager, APAC

Reporting to:

Account Director

Office location:

Alice @Mediapolis, 29 Media Circle

Reporting Structure:

You are expected to manage your team (Senior Planners / Planners / Executives) that are being deployed in your business.

The role:

As a Senior Media Manager at our agency, you will play a pivotal role in shaping and executing media marketing strategies for our biggest client, a leading automotive brand, across the APAC region.

You will lead a team of talented professionals and work closely with clients to achieve their marketing objectives.

This role requires a deep understanding of media channels, excellent leadership skills, strategic thinking, and a passion for staying ahead of industry trends.

Responsibilities:

Client Relationship Management:

· Build and maintain strong client relationships, acting as the main point of contact.

· Understand clients' business goals and translate them into effective media strategies.

· Provide strategic recommendations and insights to clients to optimize their marketing efforts.

Team Leadership and Development:

· Lead and mentor a team of media professionals.

· Foster a collaborative and innovative work environment, promoting the growth and development of team members.

· Set clear objectives, provide constructive feedback, and conduct performance evaluations.

Strategy Development:

· Develop and execute comprehensive media strategies that align with clients' objectives.

· Oversee the planning and implementation of digital campaigns across various channels, including Paid Search, Programmatic, Social Media.

Data Analysis and Reporting:

· Utilize data analytics tools to measure the effectiveness of campaigns and provide actionable insights for optimization.

· Prepare and present regular reports to clients, highlighting key performance indicators and recommendations for improvement.

Budget Management:

· Manage media budgets effectively, ensuring efficient allocation of resources to maximize ROI.

· Monitor campaign spend and adjust strategies as needed to stay within budget constraints.

Stay Informed on Industry Trends:

· Keep abreast of emerging trends, technologies, and best practices in media industry.

· Apply industry knowledge to enhance clients' media strategies and maintain a competitive edge.

Process/Strategy

- Be our biddable media platform planning & activation expert (eg Google Ads, DV360, Facebook/IG, TikTok).

- Improve the current workflow & optimization processes.

- Work as both a leader and hands-on expert to assist junior team members with delivering results for clients.

Experience required:

· Minimum 6 years of work experience in a digital media and client servicing role.

· Strong technical understanding of Google Ads, Social, Programmatic planning, and implementation.

· Integrated media planning knowledge would be an added advantage (OOH, Radio, TV, etc.).

· Strong communicator - possesses excellent verbal, written and presentation skills.

· Be a proactive self-starter and ability to handle multiple tasks in a fast-paced environment under tight deadlines.

· Team leadership and mentoring experience.

· Have strong organizational skills being able to manage multiple clients / projects at once.

· Be confident in analysing and acting on marketing data.

Job Responsibilities:

Ensure the well being of the equipment section in terms of morale, KPIs and long term success.
Set expectations for employees on understanding and compliance to MRB, TECN, 8D, specification requirements.
Regular assessment on risk management with action items identified.
Set expectations on effective use of SPC, FMEA, and other Quality Management System to detect issues timely and with improvement action items identified.
Continuous improvement program in place to prevent quality, line yield, and sort yield excursions
Project monitoring system in place to keep track of project status and progress vs fab performance requirements.
Set targets, goals and projects for the section to minimize wafer scrap, defect, rework, and improve process capability to meet operational needs.
Forecast and budget on equipment upkeep cost and any other related expenditures. Drive improvement activities to reduce equipment upkeep costs.
Work closely with Process and Manufacturing Section Managers to address equipment constraint issues, OEE. Optimize metrology sampling to meet quality standard and Manufacturing requirements.
Establish / monitor vendor performance metrics to drive quality and cost improvements. Develop a good working relationship with vendors.
To provide support and adequate resources to ensure compliance with Environmental, Health and Safety (EHS) requirements, and participate in improving and maintaining the EHS management system. Ensure good practice of housekeeping on tools, equipment, and materials.
Setup a spare part inventory system that can forecast usage. Ensure employees are disciplined in housekeeping and maintaining the system.
Set performance expectations for employees and have regular review to keep track of performance. Clearly define responsibility and develop empowerment in the group. Jointly work with employees to develop their career path.
Ensure that employees have the required training, knowledge, and competency in performing the tasks.
Develop performance reporting structures so that the employees can document their project in the Knowledge database for sharing and training for future Engineers / AssociateEngineers.

Job Requirements:

Degree or Master’s Degree in Engineering discipline
8 years of relevant working experience in Diffusion Furnace Equipment - Semiconductor Industry
5 years of proven track record in a leadership role with strong leadership capabilities
Highly driven, motivated and resourceful
Excellent interpersonal, communication and influencing skills
Proficient in MS Office and good data analytical skill

Job Description

We are representing a global client in search for a motivated and experienced Rider Manager to oversee our delivery operations.

Key Responsibilities:

• Rider Recruitment and Training:Oversee the recruitment process for riders, ensuring that new hires are effectively onboarded and trained according to company standards.
• Performance Management:Monitor and enhance rider performance utilizing the company’s star-rating evaluation system to ensure compliance with platform standards.
• Team Leadership and Support:Provide daily assistance to the rider team, addressing any challenges they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management:Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution:Address and resolve rider-customer disputes or complaints promptly, ensuring efficient management of issues while maintaining the company’s reputation.
• Data Analysis and Reporting:Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement:Ensure that riders comply with platform operational policies, including penalties for lateness and order cancellation rates.

Job Requirements:

• Experience:At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership:Strong leadership skills with the ability to motivate and guide teams toward high-performance goals.
• Communication:Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-Solving:Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis:Proficiency in using Excel or other data analysis tools for making data-driven operational decisions.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Duties:

• Manage the process for QMS audits, to ensure compliance of the organization’s Integrated Management Systems wrt ISO9001/TS16949/ VDA 6.3, Customer specific requirements.
• Identify areas/ system gaps for improvement and implementation. Establish and drive QMS enhancement and integration roadmap/milestones.
• Work closely with Operations and key stakeholders to maintain consistent manufacturing, quality policies and compliance
• Responsible for maintaining/improving fab performance though SPC program.
• Investigate root causes and resolve key fab-related quality issues and effectiveness of corrective and preventive actions. Manage Non-Conformance cases with respect to on-time closure with the relevant customers/Business Lines.
• Responsible for Outgoing and Periodic review OQA performance to drive defect reductions
• Responsible for Document Centre Management & Library Services
• Management of change among diverse cultures in a fast paced environment
• Co-work with related functions to support the wafer fabrication process to drive process/system optimization and effectiveness

Job Qualifications:

• Degree in Chemical / Electrical Engineering / Physics / Chemistry or equivalent
• 8+ years in semiconductor industry preferred
• Knowledge of wafer fabrication process essential
• Strong in project management skills, facilitation, analytical skills and system thinking

Job Description

We are a Japanese MNC with subsidary offices located across Asia and we are looking for potential candidates to join our company. All hired candidates are required to perform the below tasks on a daily basis:

• Perform abatement system (scrubber) Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment will be clean room or subfab in semiconductor factory.
• Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction.
• Communicate with Japanese Engineers and HQ in Japan and provide technical guidance to our team of Site Managers and Service Engineers.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance.
• Coordinating with Site Managers on manpower planning and arrangements.
• Provide strategic leadership and direction to the operations division and supervising Assistant Service Engineer to achieve the operations key performance index and the required service standards.
• Ensuring safe and secure work environment for all employees.
• Ensuring compliance in all procedures including documentation.
• Attending and preparing documents for audit by customers.
• Any other duties assigned by the Site Manager.

Requirements

• Min Diploma/Degree or higher with at least 3-7 years of related working experience with our company's abatement systems in a semiconductor environment.
• Strong ability in handling technical issues and able to propose and negotiate service contracts to customers
• Experience in Semiconductor Fab and Service Audit will be an advantage.
• Good understanding & knowledge of semiconductor facilities & processes will be an advantage.
• Willing to travel daily to various sites and overseas when required.
• Must be self-driven, energetic, resourceful, and good leadership.
• Meticulous and timely in documentation.
• Able to project strong, positive image of self and company.
• Able to build good partner relationship at all level.
• Team player with good communication skill.
• Responsible, independent with excellent customer service skill

Benefits:

• Transportation allowance
• Attendance Allowance
• AWS & Variable Bonus
• Medical Benefits

Responsibilities

· Operations management - Oversee day-to-day shop operations, including staff scheduling, managing appointments, and ensuring a smooth customer flow

· Staff supervision and training - Hiring, training and managing therapists, and ensuring the team meet quality and service standards

· Customer service - Maintaining high levels of customer satisfaction by ensuring clients receive excellent service, addressing complaints or concerns and implementing measures to address feedback

· Inventory and supplies management - Managing stock levels of supplies, and overseeing ordering and tracking to maintain sufficient inventory

· Health and safety compliance - Ensuring the team follows health, safety and hygiene standards. This includes staff training on sanitation protocols and equipment maintenance

Requirement:

- Experience in wellness and related hospitality industry

- Able to motivate and lead a team to ensure high-quality service

- Attention to details, ensuring high standards of cleanliness, safety and service quality

- Passion for wellness and self-care

- Friendly and cheerful personality

- Able to work weekend and Public Holidays

What you do

Be part of the team that validates the physical sign-off of our chips, powering the brands we love every year with 2 billion consumer electronic products such as digital TVs, home audio devices, DVD/Blue-ray players, smartphones, tablets, networking and connectivity products, and many more. As a member of the MediaTek Physical Verification Sign-off team, you will be responsible for ensuring the manufacturability and reliability of IC designs through rigorous physical verification processes to enable the success of our chips tape-out. Join us in shaping the future of technology and making a real impact on the world!

• Responsible for assembling of various design system into a full chip.
• Perform design rule checking (DRC) to identify and resolve System-on-chip layout violations and ensure compliance with manufacturing rules and constraints.
• Conduct layout versus schematic (LVS) verification to ensure the accuracy and consistency between full chip layout and schematic of the IC design.
• Execute electrical rule check (ERC) to identify potential electrical issues and ensure the integrity of the design.
• Perform antenna and electrostatic discharge (ESD) checks to prevent potential reliability, latch-up, leakage issues.
• Collaborate with design and layout teams to address and resolve physical design issues and optimize the layout for manufacturability and reliability.
• Contribute to the development and improvement of physical verification methodologies and flows.
• Work closely with process technology teams to understand and address process-related challenges and constraints.
• Participate in tape-out activities and ensure that the physical design meets the required quality and reliability standards for fabrication.

What you bring

• With minimum 8 years of relevant experience.tronic Engineering / Computer Science or equivalent..
• With minimum 8 years of relevant experience
• Solid understanding of physical design concepts, IC manufacturing processes, and semiconductor device physics.
• Proficiency in using physical verification tools such as Calibre, IC Validator, or other industry-standard DRC/LVS tools.
• Experience with scripting languages such as TCL, Perl, or Python for automation and tool customization.
• Strong problem-solving skills and the ability to analyze and debug complex physical design issues.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Familiarity with EDA (Electronic Design Automation) tools and design methodologies is a plus.
• Proficient in UNIX (Linux) platforms.
• Strong communication skills, problem solving and analytical skills.

Location: One North, Singapore

Who We Are

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact. – Join us now!

Job Description

● Manage full set of accounts for the business and Japan holding company’s needs

● Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions

and cash-flow, staff’s claims reimbursements etc.)

● Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support

production of yearly budgets and revenue forecast

● Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly

reporting of financial and management reports, as well as prepare financial reports for Japan HQ

● Review consolidation package done by subsidiary companies and report to Japan HQ

● Support communication with Japan HQ and subsidiary companies when required

● Review and support the accounts of subsidiary companies

● Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities

● Ensure tasks are carried out in compliance with operating standards, company rules & regulations and

statutory requirements

● Ensure accurate and timely filing of statutory reports

● Maintain fixed assets processes and procedures (including disposal, verification and depreciation of

fixed assets etc.)

● Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory

audit and tax matters

● Assist in management of transactions related to bonds and fixed deposit

● Handle J-SOX, internal control related queries and reporting required by Japan holding company

● Handle FRS116 accounting and review on new leases

● Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)

● Liaise with HR regarding verification of payroll and CPF matters

● Liaise with respective business units to understand financial information needs in order to work out

efficient and effective solutions

● Any ad-hoc duties as assigned

Requirements

● Minimum 5 years of hands-on experience in full set of accounts is required

● Possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in

Finance/Accountancy (candidates with CPA or CA certification will be a plus)

● Deliver accurate information for internal and external reporting

● Hands-on with sound knowledge in accounting and statutory rules and regulations

● IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite

Good to Have

● Proficient in Japanese language skills in order to liaise with Japanese speaking associates

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for an experienced and proactive Genomics and Data Analytics Core (GeDaC) Facility Manager to lead and expand our team at Cancer Science Institute of Singapore. The ideal candidate will bring together a scientific background, business development expertise, and operational leadership skills to drive growth, build partnerships, and ensure the financial sustainability of GeDaC. This position will be key to advancing our facility’s presence in the genomics and data analytics fields, particularly in supporting cancer research initiatives. This is a unique opportunity to shape the future of bioinformatics research through a cutting-edge core facility. If you are a passionate and motivated individual with a strong business acumen, we encourage you to apply.

Strategic Leadership and Operational Oversight:

• Lead the day-to-day operations of the GeDaC facility, ensuring high-quality service delivery and operational efficiency.
• Develop and implement strategic initiatives to enhance GeDaC's impact within the Cancer Science Institute and across Singapore’s research community.
• Identify and address operational bottlenecks and areas for improvement, optimizing workflow to increase productivity and client satisfaction.

Marketing and Business Development:

• Create and execute a comprehensive marketing plan to promote GeDaC’s genomics and data analytics services, targeting both academic and industry partners.
• Establish and maintain relationships with key stakeholders, including principal investigators, research labs, healthcare professionals, and corporate partners.
• Conduct market research to stay abreast of advancements and emerging trends in genomics and bioinformatics, using insights to inform service offerings and identify new revenue opportunities.
• Represent GeDaC at conferences, workshops, and networking events, showcasing the facility’s capabilities and building a strong client network.

Financial Management and Revenue Growth:

• Develop and manage the facility’s budget, monitoring revenue and expenditure to ensure financial sustainability.
• Lead contract negotiations with clients and vendors, setting pricing structures that reflect market value and service costs.
• Track service utilization and generate periodic performance reports, using data to drive business strategies and make informed decisions about resource allocation.
• Oversee billing, invoicing, and collection processes, ensuring timely and accurate payments.

Product Development and Client Relations:

• Collaborate with scientific and technical teams to develop new services and products that meet the evolving needs of the genomics and data analytics research community.
• Engage with clients to understand their research objectives, providing tailored solutions and ensuring high levels of satisfaction.
• Act as the primary point of contact for client inquiries, addressing concerns promptly and fostering long-term partnerships.

Qualifications

• At least Master's Degree in Genomics, Bioinformatics, Data Science, or a related field, with a strong foundation in cancer genomics or biomedical research.
• Proven experience in business development, marketing, or management roles within a scientific or technical services environment, preferably in core facilities or research institutes.
• Demonstrated ability to create and execute business strategies that drive growth and financial sustainability.
• Strong leadership skills with a proactive and collaborative management style.
• Deep understanding of genomics, bioinformatics, and data analytics, with the ability to translate scientific capabilities into client-focused solutions.
• Proficiency in budgeting, forecasting, and revenue tracking, with a track record of managing financial performance.
• Excellent written and verbal communication skills for engaging diverse audiences, including researchers, clinicians, and corporate clients.
• Forward-thinking with the ability to foresee industry shifts and adjust strategies accordingly.
• Committed to providing exceptional service and fostering long-term client relationships.
• Ability to manage multiple tasks effectively while maintaining a high level of attention to detail.

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

• Understand business direction and goals, align priorities and requirements with business teams and local markets
• Identify user pain points, conduct competitor analysis and identify current gaps in the overall Return Refund experiences provided by the platform
• Drive product solutions and strategies to align with business direction, resolve user pain points and provide a more comprehensive and user-friendly Return & Refund experience to both buyers and sellers
• Continuously seek ways to broaden the coverage of Return & Refund services, increase platform auto-judging capabilities and accuracy, reduce end-to-end resolution time of Return Refund request, control cost incurred by seller dispute and compensation, and improve overall buyer and seller sentiments
• Focus on exploring new AI strategies and building a stable AI platform to facilitate AI model integration, testing and iterations for the different return refund auto judging use cases and return refund buyer credibility evaluation
• Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools or platforms to support local operations especially on Return & Refund judging and policy setups
• Take the ownership of the entire product development lifecycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impact

Requirements:

• Bachelor's degree in Computer Science, Information Systems or Artificial Intelligence will be advantageous
• Minimally 3 years of technical product management experiences, such as defining and prioritizing product features to build
• Experienced in incorporating AI models/ recommendation strategies to drive e-Commerce business goals i.e. buyer conversion and to increase in GMV
• Excellent problem-solving skills, critical thinking abilities and data-driven decision making mindsets
• Good interpersonal skills and comfortable to engage stakeholders from both regional teams and local markets
• Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members
• Adaptable, open-minded, and thrives in a dynamic environment

Primary Purpose

Reporting to the Senior Manager, Supply Chain SMO/COE, the Master Data Quality & Governance Manager plays a vital role in ensuring the accuracy and integrity of master data and will be responsible for overseeing and implementing data governance strategies, policies, practices, and processes across the Asia Pacific region. This role is also responsible for collaborating with APAC business stakeholders to understand their data needs and requirements and ensuring data quality standards, processes and procedures align with business objectives, and providing training and support to business stakeholders on data quality best practices.

Develop and Implement Data Governance Framework:

o Design and establish a comprehensive data governance framework across the Asia Pacific region.

o In partnership with Global Data Governance teams define data governance policies, procedures, and standards to ensure consistent and accurate data management practices.

o Collaborate with stakeholders to gain buy-in and support for the data governance initiatives.

Data Stewardship and Ownership:

o Establish data quality rules, monitor data compliance, and resolve data-related issues.

o Ensure data ownership and accountability by establishing data governance and execution roles and responsibilities.

o Drive continuous improvement by monitoring data governance performance and identifying opportunities for enhancement.

o Conduct regular data audits and assessments to identify gaps and recommend corrective actions.

o Collaborate with cross-functional teams, including IT, finance, operations, privacy and legal to ensure alignment and compliance with data governance initiatives.

o Engage with global stakeholders to share best practices, leverage synergies, and contribute to the overall data governance strategy.

Training and Awareness:

o Develop training programs and materials to educate employees on data governance policies, procedures, and best practices.

o Raise awareness of the importance of data governance and its impact on business operations and decision-making.

o Provide guidance and support to business units in implementing data governance practices effectively.

o Act as a subject matter expert, providing guidance and support to stakeholders on data governance-related matters.

Inherent Requirements

Formal Qualifications

Bachelor's in information management, computer science, business administration, or a related field.

Key Skills / Core Competencies

• Strategic thinking ability, as well as detailed analytical and problem-solving skills
• Strong communication and relationship building skills to collaborate cross functionally with internal partners and external customers.
• Comfort in managing relationships with senior leadership.
• Strong entrepreneurial, customer service orientation.
• Ability to effectively prioritize, execute tasks and manage deadlines in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• An ability to work well in an ambiguous environment with minimum supervision.
• Strong professional presence and business acumen.
• Innovative, proactive, and flexible to change.
• Self-motivation and a strong sense of ownership and accountability
• Exposure to process improvement methodologies with Lean Six sigma Green or Black belt an advantage

Experience

• Proven experience in data governance, data management, or related roles, preferably within a multinational organization operating in the Asia Pacific region.
• In-depth knowledge of data governance frameworks, principles, and best practices.
• Strong understanding of data quality management, data privacy regulations, and data-related compliance requirements.
• Demonstrable experience leading process change
• Superior vendor management experience
• Demonstrable knowledge and experience in SAP, SFDC, M365, BI and data analysis tools.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

Main Responsibilities

•Report to the Restaurant Manager or management staff appointed by the Company.

•Support and assist the Restaurant Manager in managing the restaurant.

•Deputize in the absence of the Managers.

•Supervise a team of service crew to ensure smooth restaurant operation.

•Handle cashiering duties and banking duties.

•Conduct interviews for new hires.

•Guide and train new/existing Service Crew.

•Constantly motivate and cultivate team spirit.

•Maintain the utmost service standards, discipline, and grooming among the service staff.

•Assist in the performance appraisals and confirmation of the crew.

•Conduct daily checklists.

•Continuously obtain customer feedback to ensure satisfaction.

•Attend to customer complaints, if any.

•Assist the Restaurant Manager in monitoring labour and F&B costing matters, including bi-monthly stock take.

•Adhere to the Company's standard operating procedures.

•Perform any other appropriate duties and responsibilities as assigned.

Job Description

• Spearhead and actualise corporate marketing and branding strategies locally
• Conceptualise, strategize, lead and implement branding campaigns and promotions, new products/menus launch, and media and consumer engagement plans
• Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
• Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
• Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables and communicate with team about marketing programs, strategies, and budgets
• Conduct outlet briefings for major marketing campaigns

Requirements

• Degree and above in Marketing, Business Administration or equivalent
• 5 to 8 years’ relevant working experiences preferably in F&B industry
• In-depth knowledge in Singapore F&B market with keen insights and organization/planning management
• Familiar with F&B branding, and its marketing/PR strategies
• Strong in planning and executing marketing programs, methods of multimedia channels and publicity of our brands
• Strong written and oral communications skills

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting with Developers, Architects, Consultants & Builders
• Coordination with Sub-contractors & Suppliers

Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.