1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for the daily management of TTLS agencies, including but not limited to agency qualification & assessment for onboarding, agency exit, risk control etc., to ensure smooth daily operations.

Key Responsibilities

- Evaluate the effectiveness of incentive policies based on the agencies' performance; Iterate policies for optimization and promote the growth of core indicators and the achievement of goals;

- Align with business objectives, conduct analysis of the agencies operation in-depth, locate key issues and areas for improvements, propose solutions accordingly and ensure the quality of execution; provide necessary daily operational support to enable and enhance agency's capabilities;

- Continuously work with cross-functional teams to improve agency creators' content quality and monetization capabilities, drive agency's compliant and sustainable operation;

- Continuously work with cross-functional teams to improve and iterate agency management tools to achieve better agency management efficiency.

Minimum Qualifications

- Bachelor degree or above with more than 3 years of work experience;

- Relevant experience in internet monetization business or channel sales policy management;

- High self-motivation, goal-oriented, and capable of systematic thinking, problem insight and solution;

Clear logic and strong data analysis capabilities;

- Strong project operation capabilities, overall communication skills and team spirit;

- Strong sense of responsibility, entrepreneur spirit and integrity. Can accept business trips.

Preferred Qualifications

- Maintain a get-it-done mindset: Be motivated to work hard and efficiently in a fast-paced environment;

- Possess a self-starter attitude: You should be able to initiate and drive complex analysis to completion with minimal guidance while synthesizing and communicating insights effectively.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an administrative position in the Research Office. The Research Office supports grant management, research agreement review, the Departmental Ethical Review Committee and other research administrative functions.

Duties & Responsibilities
Working under the direction of the Vice Dean (Research) and the Manager of the Research Office, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the Research Office:

a) Grant Administration
- Advise researchers on grant guidelines and requirements.
- Provide administration support to researchers throughout the entire grant cycle from grant application, grant awarding, budget and expenses tracking, reporting of project status and project closure.
- Be the point of contact between researchers and various administration departments to support the management of research projects.
- Manage grant calls and be the liaison person to the funding agencies.

b) Research Agreement
- Support researchers to draft, review, negotiate and execute research agreements, working closely with researchers, collaborators and internal and external legal offices.

c) Departmental Ethics Review Committee (DERC) Secretariat

- Provide ethics review from reviewing applications, communicating feedback, reviewing amendments to processing review outcomes.
- Organise DERC meetings and keep records of DERC's reviews and outcomes.

d) Research Office
- Organise research seminars and meetings.
- Report research metrics for the School and researchers.

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognized institution.
• Preferably with at least 2 years of experience in an administrative position within the academic, research or healthcare sector.
• Candidates with experience in research administration, grant management, agreement review, research ethics, research compliance or database management will be at an advantage. Fresh graduates with some research experience may be considered.
• A team player with effective problem-solving skills and excellent communication skills to perform well in a fast-paced environment.
• Able to take initiative to learn on the job and manage various responsibilities.

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.

Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams. They will have subject-matter expertise on the business that they support and will partner with Account Management Leadership on Sales Enablement Development for internal and offshore teams and assist in Onboarding new hires.

Key Responsibilities:

• Manage our top and strategic accounts in partnership with Sales team and driving revenue growth
• Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement
• 1st point of escalation for Account Managers on their team vs. immediate escalation to management
• Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
• Relied upon as an SME for their Country, Market, or Agency Hold Co.
• Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Collaborate with Account Managers in other regions to share learnings and best practices
• Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
• Build SME capabilities in specific areas and add depth where managers require full details on a topic
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business

We’re Looking for:

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Experience in running export campaigns via Programmatic channels in the UCAN region with strong understanding of the US market and audiences
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Excellent verbal and written communication skills
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to multitask and manage requests from various stakeholders
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc
• Strong written and spoken Mandarin language skills

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

Livestream Team is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with creators; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.

Responsibilities:

- Define the product roadmap, set business metrics, and drive cross-functional efforts to achieve success.

- Participate deeply in the business, including collecting the requests of stakeholders such as operations, product, algorithm, and engineers to sort out business processes, form product plans, and coordinate resources to promote the implementation.

- Responsible for upgrading and optimizing products to enhance the capability of improving end-user experience, operation efficiency, system stability, meeting compliance requirements, and reducing cost etc.

Minimum Qualifications

- Bachelor Degree or above, excellent academic performance, business result driven, outstanding sense of product management working experience.

- Data and result driven with strong analytical skills, be able to think logically and independently.

- Excellent communication skills, strong cross functional collaboration skills.

Preferred Qualifications

- Familiarity with the live-streaming business model is preferred.

- Having a global perspective and the ability to understand cultural differences across countries.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!​

Job Purpose
AI Product Manager for a product that is a knowledge repository utilized by the business and data chapter for discovery, reusability, and AI governance of AIML use cases and models across the bank.

Responsibilities

• Product Management: defines and shapes product to effectively drive AI industrialization across the Data Chapter. Align with stakeholder requirements, prioritizes initiatives, and maximizes impact of the features.
• Product Development: leads the development of product with a team of developers (primarily located in India or consisting of junior staff), fostering collaboration and driving efficient execution to deliver impactful features on schedule.
• User-Centric Approach: champion data analytics user needs, ensuring product decisions are informed by user feedback and empirical data by building reports, data management and maintaining dashboards. This results in valuable solutions that improve user experience.
• Technical Integration: bridge technical gaps by integrating product with other ADA tooling (ML development & deployment tools) across the ML lifecycle, enabling improved data insights and reducing toil for ALAN users.
• AI Governance: implement features and functionality for AI Governance in product, ensuring a deep understanding and compliance with audit and MAS requirements.
• EVP Data Community: builds, supports, and maintains EVP data community initiatives, fostering quality networking and providing a knowledge-sharing platform for Data Chapter members

Requirements

• Technical Proficiency: 3-5 years experience
• Software Development: Proven background in software development with expertise in developing systems and products in financial services industry from reputable education program.
• Programming Languages: Proficient in R, Python, SQL, and web technologies.
• Data Lake Technologies & Architectures: Strong understanding of data lake technologies and architectures.
• Tooling & Platforms: Familiarity with tools such as CML, Jupyter Notebooks, duckdb, superset, tableau, and QlikView – commonly used in DBS. This helps with data management, reporting, and product management.
• ML Lifecycle, AI Industrialization, AI Governance & ADA: 3-5 years of experience
• DBS AI Industrialization: Strong understanding of the DBS AI industrialization journey, including technological and infrastructure limitations, required for product management & integration of ALAN across tools used by its business and technical users.
• AI/ML Life Cycle: Deep understanding of the AIML lifecycle, enabling effective communication across technical, functional, and business contexts with key product users who are Data analytics members.
• Data Analytics Expertise: Experience working with Data Scientists, Data Analysts, and Data Translators in a banking context.
• AI Governance & Compliance: In-depth understanding of complex risk environments (regulatory, operational, and financial) and the ability to ensure product features effectively captures AI Governance requirements and MAS regulations (e.g., feature, veritas, transparency, model monitoring, fairness).
• Product Management & Stakeholder Engagement: 3- 5 years of experience
• Product Management: Proven experience in product management, including community building, user engagement, and product adoption. Successful examples of managing an AI product for analytics users in regulatory and governance context.
• Stakeholder Management: Exceptional ability to build and manage relationships with both technical development teams and Data Chapter teams across all levels, from junior analysts gathering feedback to senior leadership presenting product strategies to ED/MD for product.
• Communication & Presentation: Demonstrate strong communication skills and experience & ability to present business value metrics and deliver concise advice, both orally and in writing, to senior leaders and board-level management

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Identifies and handles sales leads effectively and efficiently, confirming every possible piece of business through focus selling and follow-up.
• Delivers financial results by meeting or exceeding sales goals and objectives.
• Effectively uses and promotes technology to support productivity and profitability.
• Builds effective relationships with customers and business partners to maximize sales and customer satisfaction.
• Participates in domestic and international sales activities, representing the hotel to potential customers.
• Fulfils Customer Relationship Management responsibilities and sales goals through planned customer interviews.
• Monitors and reports on the market and competition within own market segment.
• Prepares and updates customer management reports and ensures all necessary follow-up work is carried out on time.
• Actively distributes product information and creates awareness in the markets and business segments of responsibility.
• Carries out “cross-selling” and uses unique selling propositions (USPs) during sales calls to increase sales and revenue.
• Participates in planning and realization of sales campaigns, promotions, and events in coordination with the Assistant Director of Sales.
• Manages accounts and maintains up-to-date customer information manually and electronically.
• Provides ongoing advice and support to staff under his/her supervision.
• Performs most tasks in a team environment with minimal direct supervision, acting as a team leader.
• Takes charge of all Event Leads and planning leading up to the event.
• Yields and manages Event Spaces to ensure the right business is captured
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Extensive experience in Sales and Marketing, with a proven track record of delivering results.
• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, Event organization, and audio-visual equipment.
• Proficient in technology and software tools for Sales and Marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.
• Fluency in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.

Responsibilities

• Conduct market research to stay updated on current trends.
• Oversee product life cycle and pricing strategies for products.
• Monitor sales performance, competitor activities, and campaign ROI.
• Ensure the product is well-represented across all offline and online touchpoints.
• Manage marketing projects, ensuring timely execution.
• Generate weekly and monthly reports.
• Assist in new product launch.
• Handle ad-hoc tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L39465WV

Job Responsibilities

1. Digital Marketing Strategy Development

Deep understanding of social media ecosystem in Southeast Asia (including Hong Kong, Singapore, Malaysia, Thailand, and Vietnam), such as Facebook, Instagram, TikTok, YouTube, etc., and develop innovative social media strategies aligned with the brand's goals to enhance awareness, boost user engagement, and drive sales.

2. Social Media and Content Marketing

Manage the brand’s social media platform operations and content creation in the Southeast Asian market.

3. Campaign Management and Optimization

Monitor social media data performance and optimize content and operational strategies based on data analysis.

4. Market and Consumer Insights

Conduct research to understand industry trends and competitor activities, and adjust social media strategies in a timely manner to maintain competitiveness

5. Collaboration and Stakeholder Management

Coordinate internal teams and external resources to support social media promotion of marketing activities.

Qualifications：

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• At least 3 years of experience in operating social media platforms in Southeast Asia, and possess strong understanding of the Southeast Asia market, including cultural nuances and digital consumption trends.
• Familiar with the rules and algorithms of mainstream social media platforms.
• Excellent content creation capabilities and be able to create original content based on user needs in the Southeast Asian market.
• Excellent communication and teamwork skills and be able to complete tasks independently in a fast-paced environment.
• Proficient in using data analysis tools and possessing strategy optimization capabilities.

In this role, you will support the project management team and be the contact point to implement the Wealth Management (WM) back-office system in Singapore, coordinating system setup, testing, and integration across the different teams involved. Once the system is operational, you will manage daily settlement operations for WM products, including trade settlements, payment instructions, and reconciliation.

Key Responsibilities:

• Assist the project management team in gathering system requirements from the relevant stakeholders, coordinating system implementation and conducting system testing.
• Assist in reviewing the system’s functionality with the Product, IT, Compliance and other teams involved.
• Prepare client data structure for integration, either by transforming the existing data or storing the relevant client data in a compatible format.
• Gather the coverage and booking model of the SG CorpAct Module for analysis.
• Establish the relevant SOPs and ensure operational readiness.
• Create standard document templates, including statements and confirmations.
• Manage daily settlement operations for WM products, including trade settlements, payment instructions, and reconciliation, once the system is live.
• Any other ad-hoc duties assigned.

Requirements:

• 5 years of relevant experience in Wealth Management operations, and experience in implementation and UAT of a new system.
• Familiarity with Wealth Management business and the relevant products.
• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Internal control and internal audit mindset.
• Detail-oriented and strong communication skills.
• Ability to multitask and work independently.
• Ability to work in a fast-paced environment.

Position: Credit Admin (Senior Officer/ Deputy Manager)

We are helping our client, a reputable Chinese bank to hire as above.

Responsibilities:

· Prepares and monitors all overdue credit review, credit rating

· Ensure proper and adequate documentation of credit files

· Prepare and ensure timely reporting for Head Office and regulator reports（such as MAS 610, BIS report, MAS 760 and Top 100 borrowers survey）

· Ensure adequacy of limits and adherence to policies before disbursement

· Performs monitoring of collaterals before disbursement

· Perform biannual review of physical collaterals

· Daily monitoring of mismatch collateral values and highlighting to various stakeholders

· Manage Call Reports sent by Relationship Manager

· Monitoring of undertakings and rating validity

· Processing asset classification in NGS and preparing asset classification reports for internal stakeholders.

· Reviewing and processing low-risk transactions in the system.

· Organize the Risk management Committee meeting and prepare the Minutes.

· To handle any ad-hoc assignments.

Requirement

· Bachelor or higher qualification, with at least 5 years of working experience in credit administration

· Experienced in MAS 610 reporting, managing drawdown, rollover and collateral management.

· Experienced in credit risk management and well- versed in the requirements for loan drawdown review

· Strong in compliance, regulatory adherence and credit process management

· Proficient in the data processing and writing minutes

· Meticulous, versatile and good interpersonal skills. Able to work independently with minimal supervision.

· Proficient in both English and Mandarin (spoken & writing) to liaise with Head Office colleagues.

Working location: CBD

Condominium Manager

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Dalia Park (nearest MRT Tampines East)
Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities:

User Service Planning and Research:

• Plan and propose new service ideas or enhancements to improve the MIMS user service.

· Assess and prioritize multiple ideas using frameworks like RICE, considering impact, reach, confidence, and effort.

· Conduct research to understand the needs and behaviors of healthcare professionals and general users using MIMS products.

· Analyze user feedback and identify gaps in current services to enhance satisfaction and usability.

· Collaborate with cross functional teams to define initiatives that improve user engagement and support.

Competitor Analysis and Benchmarking:

· Analyze industry trends, competitor activities, and best practices to provide actionable insights that drive the development and enhancement of MIMS’ user service strategies.

· Continuously monitor and assess competitors’ user services, features, and engagement strategies within the healthcare information market to identify opportunities for improvement.

· Provide detailed competitor benchmarking reports and actionable insights to support decision-making.

Service Development and Support:

• Contribute to the planning and design of new user services, features, and support tools by leveraging research insights and understanding of user needs.

• Coordinate with tech, content, and customer support teams to implement service updates effectively.

• Support initiatives like onboarding tools, FAQ systems, or user-centric platform enhancements to improve overall user experience.

Data Analysis and Reporting:

· Evaluate the quantitative results of each service enhancement to validate the effectiveness and impact of the service enhancements.

· Utilize appropriate tools to monitor and analyze user behavior, engagement, and satisfaction metrics (e.g., page views, retention rates, NPS) to drive data-informed initiatives.

· Analyze trends in user activity and competitor performance to provide actionable recommendations for improvement.

· Prepare reports and presentations for the User Service Planning team and senior management.

Cross-functional Collaboration:

· Partner with cross-functional teams (marketing, customer support, etc.) to ensure effective communication and promotion of user service features.

· Provide insights and training to stakeholders (e.g., customer support teams) about MIMS’ user service offerings and competitive advantages.

Operational and Administrative Support:

· Maintain accurate documentation related to user service plans, competitor reviews, and performance tracking.

· Assist with workflow planning, backlog prioritization, and coordinating project milestones with cross-functional teams.

Preferred Skills and Qualifications:

• Education: Degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).
• Experience: 3-5 years in product management, user service planning, or similar roles in healthcare, technology, or user support environments.
• Industry Knowledge: Familiarity with healthcare information platforms and user-centric service practices.
• Digital marketing tool experience, e.g. SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.
• Experience in internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service)
• Analytical Skills:
• Proficiency in tools like Google Analytics for data analysis.
• Experience with survey and feedback tools.
• Soft Skills:
• Strong communication skills to engage with cross-functional teams and present findings effectively to a diverse range of stakeholders.
• Excellent organizational and multitasking abilities.
• Passion: Dedication to improving user experience and delivering exceptional user services in the healthcare information industry

• Oversee monthly group closing, consolidation, financial reporting, and variance analysis.
• Prepare materials for Board meetings and SGX/HQ results announcements.
• Manage group budgeting and forecasting processes.
• Coordinate and prepare the Group’s annual report.
• Advise subsidiaries on accounting and financial reporting.
• Review audit findings and ensure timely resolution of issues.
• Liaise with auditors and external service providers.
• Ensure compliance with accounting standards, policies, and internal controls.

Requirement:

• Degree in Accountancy or equivalent.
• Min 8 years of Accounting and Audit experience with at least 3 years of managerial experience.
• Experience in SGX reporting and familiar with SFRS standards is a must.
• Experience in Accounting system implementation will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Overview

Planning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.

Job Responsibilities

1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West

2. Develop and implement prototypes to test the strategies

3. Collaborate with both internal and external stakeholders to implement plans to increase screening and vaccination rate

4. Analysis of data for screening and vaccination

• Track and analyse screening and vaccination rate in population
• Analyse data and determine the areas for outreach to increase screening rates

5. Work with internal stakeholders on the extraction of data and reports from IT systems

6. Lead and manage a team in outreach and screening events

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

7. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Minimum 7 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Experience in strategic planning and/ or programme development would be advantageous​​​​​​​

Overview

Health District @ Queenstown is a multi-stakeholder collaboration led by National University Health System (NUHS), Housing & Development Board (HDB) and National University of Singapore (NUS) to support residents in their journey of healthy living.

It aims to co-create, with residents and diverse stakeholders, effective, scalable, and sustainable interventions that enhance the physical, mental, and social well-being of residents throughout their life, by:

• Increasing healthy longevity
• Enabling purposeful longevity
• Promoting intergenerational bonding
• Empowering residents so they can age in place

The Job Holder will be the key data analyst for Health District@Queenstown (HD) related projects under NUHS, and provide support to fine-tune rapid prototyping and continuous iteration to improve health of residents using a data-driven approach, as well as analyses based on geographical boundaries.

Job Responsibilities

• Work with relevant stakeholders in obtaining necessary datasets.
• Data extraction from accessible databases, merging and cleaning it.
• Analyse datasets to provide meaningful insights and learnings.
• Perform calculations according to MOH technical manual to determine screening rates in HD.
• Translate stakeholder needs to generate analysis to support continuous iteration of interventions

Job Requirements

• Bachelor’s degree in Analytics, Statistics, Mathematics, Health Sciences or other relevant majors. Postgrad diploma in data analytics or any other data analytics relevant certificates. Master’s degree in public health is an added advantage.
• Good understanding of the Singapore healthcare system and knowledge of integrated care models. Experience in social and/or healthcare setting is an added advantage.
• Good analytical skills.
• Proficient in Python and/or R, STATA, Tableau and SQL
• Must be able to extract, clean and analyse data.
• Ability to perform geospatial analysis is an added advantage.
• Strong communication, presentation, writing and interpersonal skill.
• Good team player.
• Possess positive attitude and able to work within given timeline.

The Company

Our client is a leading player in the FMCG business, currently hiring a driven and hands-on FP&A talent to join the team. Commercial Finance/ Business Partnering experience is highly preferred.

Must: The successful candidate must have excellent Excel skills (financial modelling) and has direct experience in driving automation as the current processes might be manual. Exposure to Power BI/ Power Query is a strong plus.

Requirements

• 4 to 5 years of relevant FP&A experience in FMCG / Retail sectors
• Proficiency in the Microsoft Power Suite (Power BI, Power Automate, Power Query) is required to effectively analyze, automate, and optimize financial processes. Candidates should be able to share hands-on experience with these tools and direct involvement in driving automation initiatives
• Excellent Excel skills
• Ability to partner and influence stakeholders effectively
• Traits:Independent, self-motivated, excited to drive automation in manual processes, flexible, hands-on and confident in partnering stakeholders across different functions

Budget

S$7,500 – S$8,000 per month + Bonus

Job Scope

Reporting to the Financial Director, you will be a strategic partner to the commercial team in providing rigorous financial analysis and business insights to drive operational efficiency, profitability, margin improvement and decision making. You will support in budgeting and forecasting processes, translate financial data into actionable plans, provide detailed analysis on market trends and pricing strategies, and work with various stakeholders from sales & marketing and operations teams to align financial objectives with business strategies. You will also facilitate regular performance reviews, develop and track KPIs to monitor commercial success, develop robust financial models and business cases, and drive the optimization of operating cost model to ensure efficient use of resources. You will continuously evaluate and identify process improvement and cost-saving initiatives, and play a key role in driving automation to existing manual processes.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13117203, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities

This position is responsible to drive the expansion and success of our BNPL services, increasing BNPL Gross Merchandise Volume (GMV) by working closely with TikTok Shop (TTS) - category teams, sellers, and creators, with excellent collaboration skills to execute joint marketing initiatives, leverage merchant partnerships, and engage influencers effectively.

Category Cooperation:

- Collaborate with TTS category operation teams to design and implement joint subsidies or marketing campaigns aimed at boosting BNPL adoption and GMV.

- Analyze category performance and market trends to develop targeted strategies and initiatives.

Seller Cooperation:

- Partner with TTS merchants to promote BNPL offerings, encouraging investment in and utilization of BNPL services.

- Develop and execute strategies to create compelling interest-free discounts and incentives for end-users to drive BNPL GMV.

Creator Cooperation:

- Integrate marketing resources to engage influencers and persuade them to feature BNPL in their short videos or live broadcasts.

- Foster relationships with creators to enhance BNPL visibility and attract a broader audience.

Qualifications

Minimum Qualifications:

- Operational ability: with growth operation, merchant/influencer operation and marketing operation experience

- Strong communication skills, BD experience will be bonus points: The job involves a lot of collaborative cooperation both internally and externally. Both internal and external cooperation require the ability to integrate resources, explore win-win cooperation points, and promote cooperation

- Project management: The implementation of Category/Seller/Creator cooperation will be c-end marketing activities, with a lot of internal and external communication and detail confirmation. The implementation details will require good project management skills to ensure that the activities can be smoothly launched even in the case of multiple parallel activities

- Data Analysis: Able to independently develop activity analysis frameworks and conduct attribution analysis, and identify business trends or opportunities through data changes

- Business Trip: Frequent travelling is required for this role

Preferred Qualifications:

- Bachelor's degree or above, with 5 years of relevant experience.

- Prior experience in merchant operations and influencer operations in the credit payment or e-commerce industry is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Responsibilities:

• Advocate for customers, ensuring collaboration and transparency across global teams.
• Drive change, maintain consistency, and deliver successful outcomes.
• Take ownership of tasks with urgency, while ensuring follow-through and accountability.
• Manage customer lifecycle events such as onboarding, training, and service reviews.
• Maintain strong customer relationships and identify areas for improvement.
• Work with Sales and Portfolio teams on renewals and identify opportunities for expansion.

Required Qualifications:

• Bachelor’s degree in IT/Engineering, or related field.
• 5-7 years of operations experience, ideally in tech, telecom, or network operations.
• Strong understanding of data center operations and customer needs.
• Proficiency in Microsoft Office Suite; familiarity with systems like SAP, Salesforce, or ServiceNow is a plus.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

SUMMARY

Over the last decade, Conservation International (CI) has developed a comprehensive program with a focus on the conservation and restoration of blue carbon ecosystems (mangroves, salt marshes, and seagrasses), grounded in their mitigation, adaptation, and climate resilience value. The International Blue Carbon Institute (IBCI) is committed to advancing the science and support systems essential for realizing the full potential of blue carbon in combating climate change, conserving biodiversity, and providing critical support to threatened coastal communities. Through collaboration with governments, scientists, organizations, and local communities, the IBCI aims to develop and disseminate efficient policies, financing, and implementation strategies for blue carbon ecosystems across three key areas: research and science innovation, developing multi-disciplinary capacity in blue carbon, and creating global networks to implement blue carbon programs and projects.

The Finance Manager, International Blue Carbon Institute supports financial, and administrative functions of the International Blue Carbon Institute. They manage and support financial reporting to provide management with timely and relevant financial information to make informed decisions. The Finance Manager ensures that sound donor and grant management policies and practices are adopted and implemented. They develop budgets and revenue forecasts and support the development of strategic plans as they impact operation functions. They also support fundraising efforts including developing cost proposals and performing donor assessments.

The Manager does not directly manage staff. Duties are performed under general supervision.

KEY RESPONSIBILITIES

Financial Management

· Manage the cross-cutting IBCI budget and ensure timely and accurate financial reporting, working closely with finance staff in the Asia Pacific Field Division, Center for Oceans, and Center for Natural Climate Solutions. Work with program management to identify and implement follow-up actions when necessary.

· Coordinate financial actions and reporting between the divisions involved in the IBCI, including Center for Oceans, NCS and Asia-Pacific Field Division, specifically the Singapore program.

· Ensure compliance with CI policies and procedures and local reporting requirements.

· Manage budgeting, reporting, and financial compliance of grants and donor agreements and ensure the effective and efficient stewardship of CI’s assets and financial resources.

· Manage annual and ad-hoc budgeting and financial modeling. Support fundraising proposal efforts.

· Support workshop and meeting budgets and implementation, travel, logistics, travel agreements.

· Process invoices and payments.

· Manage other financial issues that arise, including risk management.

· Support the execution of grants and contracts, issuing RFP’s, managing consultant and grant agreements and payments.

Business Operations

· Report on program performance and metric achievement.

· Manage efforts to improve program efficiencies, effectiveness, and alignment. Recommend changes in business processes and structure as needed and oversee internal control processes.

· Set and manage standards related to operational and financial management. Ensure operation roles, responsibilities, and workflows are clear and enhance internal client service.

PEOPLE AND RESOURCE MANAGEMENT RESPONSIBILITIES

· This position does not have direct supervisory authority but assists less-experienced peers.

· Serves as a subject matter expert on program operations.

· Manages the program and operation budget.

· Accountable for managing public or private funds important to achieving CI objectives.

QUALIFICATIONS

· Bachelor’s degree or up to four years of college-level work in Finance, Business Administration, or related field.

· 4-6 years related work experience (e.g. administration, accounting, finance, human resources, grants management).

· International nonprofit experience.

· Strong analytical skills.

· Strong communication and presentation skills including the ability to effectively convey complex details or technical information.

· Highly familiar with etiquette, protocol, and employing cultural awareness and sensitivity.

· Proven team player.

· Highly organized and able to manage multiple priorities simultaneously in a dynamic and global environment.

· Experience in management of operations for an international NGO preferred.

· Adaptable with different working systems

· Strong excel skills

WORKING CONDITIONS

· Typical office environment.

· Occasional travel of less than 10% may be required.

· Ability to work extended hours to meet deadlines.

Our client is a leading provider of maritime energy solutions.

• Supervise technical Superintendents during emergencies or critical situations, provide guidance on the appropriate response, and ensure effective communication and coordination among the team.
• Manage the technical aspects of our fleet, including supervising daily maintenance and repair operations, budgeting, survey schedules, onboard general assessments of vessels, inspections, and docking.
• Engage technical Superintendents in strategic discussions to leverage their insights on technical operations, fleet performance, and future challenges, fostering a sense of ownership and accountability.
• Conduct technical compliance audits and investigations on defects/failures regularly to ensure conformance with safety and operational standards.

Requirements:

• CoC Class 1 certified
• At least 5 years of relevant working experience
• Familiar with ISM/ISPS
• Able to travel on short notice.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

Our client is a leading global tank storage company serving primarily the manufacturing and energy markets. They have facilities and terminals globally and are now looking for a reliable and experienced Maintenance Manager to lead their maintenance team.

about the job

• Responsible for leading and managing the maintenance function in the terminal operations to ensure efficient and effective maintenance of asset reliability and integrity.
• Lead department in the overall installation, maintenance and repairs of all terminal assets, necessary for the continuity of operations and the safety of terminal personnel.
• Manage maintenance contractors and service providers
• Plan and manage the department's resources and budget to meet the company's objectives.
• Contribute to the development of annual and longer-term business plans, forecast performance against business key performance indicators, develop business case for new projects and estimate financial and resources required
• Manage department resources on supporting terminal or company on ad hoc projects and activities
• Monitor maintenance on site is carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.
• Drive relevant processes to ensure execution of projects and identify continuous improvement opportunities
• Lead maintenance engineers in project management of CAPEX projects or commercial inquiries
• Manage Sustaining and Service CAPEX projects.
• Provide leadership and manage people competencies and development

job requirement

• Diploma/Degree equivalent in engineering
• Minimum 10 years of relevant maintenance experience in oil terminal storage environment
• Knowledge of safety, health and environment practices
• Demonstrated leadership and people management skills
• Positive stakeholder management capabilities with strong communications skills
• Project Management skills
• Able to communicate in Bahasa Indonesia,Malay fluently due to the need to serve Bahasa Indonesia-speaking customers / stuffs who cannot speak english
• Able to be based permanently near to Batam area (Mon to Fri)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913