Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Job Description: Events Manager at a Gin Distillery

A bar and restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery.

Tanglin Gin - Singapore’s first distillery has relocated to a central area with a FnB front,

showcasing our products through hospitality, masterclasses and distillery tours with the

aim to grow our brand organically. We produce an assortment of spirits, focused on but

not limited to Gin and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Position Overview: As an Events Manager at our Distillery and Front-of-House, you will

be responsible for planning, organizing, and executing a variety of events that promote our brand, engage our target audience, and contribute to the overall success of our

distillery.

You will work closely with our FOH team, marketing team, distillery staff, and external vendors to create memorable experiences for our customers and guests. This role requires strong organizational, communication, and creative skills, as well as a

passion for gin and the ability to manage multiple projects simultaneously.

Key Responsibilities:

1. Event Planning and Execution:

● Coordinate all aspects of event planning, including selecting vendors,

managing budgets, creating event timelines, and coordinating logistics.

● Collaborate with internal stakeholders and external vendors to ensure

seamless execution of events, such as tastings, cocktail masterclass

workshops, product launches, and private and/or semi-private parties.

● Oversee event setup, including décor, audiovisual equipment, and other

necessary arrangements.

● Manage event registrations, guest lists, and RSVPs, ensuring a positive

and personalized experience for attendees.

2. Marketing and Promotion:

● Collaborate with local businesses, organizations, and influencers to

increase event visibility and attract target audiences.

● Work with partners such as “Venuerific” to ensure quality and quantity of

lead inflow.

● Source for partners who operate similarly to current partners to ensure

longevity of brand awareness.

● Generate leads to ensure revenue stream in slower year periods.

● Ensure seasonal packages such as festive periods (Christmas, Chinese

New Year etc.) are planned in advance coordinating with the Operations

Manager and Marketing Department.

3. Guest Experience and Customer Service:

● Provide exceptional customer service to event attendees, ensuring a

positive and memorable experience.

● Coordinate with the FOH staff to ensure smooth operations during events,

including staffing, product availability, and customer inquiries.

● Monitor event feedback and reviews, making improvements based on

customer suggestions to enhance future events.

4. Budgeting and Reporting:

● Develop event budgets and monitor expenses to ensure cost-effective

event planning.

● Create F&B and experiential packages for each demographic of clients,

ensuring flexibility within target margins and percentages for each event.

● Track event metrics and generate post-event reports, including

attendance, revenue, and customer feedback during WIP meetings.

● Analyze event data to measure the success of each event and identify

areas for improvement.

Qualifications and Skills:

● Previous experience in event planning, preferably in the food and beverage

industry or hospitality sector.

● Excellent organizational and multitasking abilities, with strong attention to detail.

● Effective communication and interpersonal skills (public speaking) to work

collaboratively with internal and external stakeholders.

● Creative mindset with the ability to develop unique event concepts and

experiences.

● Familiarity with marketing techniques and event promotion strategies.

● Proficiency in using event management software and online registration

platforms, i.e. not limited to Revel and Microsoft Excel, and online 3rd party

platforms such as Seek Sophie, Weeloy, Pelago, Klook etc.

● Ability to work under pressure, meet tight deadlines, and adapt to changing

circumstances.

● Knowledge and appreciation of gin and spirits is highly desirable.

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Events

• Convert inquiries into successful/confirmed events
• Execution of operational activities for various individual events
• Able to articulate the venue professionally towards all potential guest
• Handle incoming enquiries and update events management system
• Perform site-inspections for potential clients
• Attend or conduct event briefings on weekly basis
• On-site event management
• Pro-actively reach out for revenue opportunities within events sales for both private as well as corporate accounts
• Attention to detail and propose different insights for returning customers
• Handle events client database
• Handle off-site catering
• Any ad-hoc duties as per assigned by supervisors

Reservations

• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner..
• Ensuring that all guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant.
• Manage the day-to-day administrative operations of the reception. Update the managers of reservation forecast and for VIP bookings.
• Serve as a brand ambassador by welcoming visitors and partners and answering any questions people might have about the restaurant.
• Keen understanding of offerings within concepts of both restaurants.
• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner.
• Updating menus on website and partner websites.
• Perform other tasks or projects as assigned.

Job Requirements

• Communication: Talk to guests, listening to their needs and presenting ideas and solutions to their requirements. Always thinking about how to create little moments for the guests. Customer service and interpersonal skills are required.
• Calm under Pressure: Ability to remain calm during crisis and the pressure of high call/email volume.
• Negotiation Skills: Need negotiation skills to work out the best way to plan the sitting arrangements for lunch/dinner service.
• Problem-Solving Skills: Being able to quickly resolve issues.

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

JOB DESCRIPTION

• Plan and organize events such as conferences, meetings, and corporate functions
• Develop event concepts, themes, and agendas
• Create detailed event plans, including timelines, budgets, and resource needs
• Book venues, arrange catering, and coordinate with vendors and suppliers
• Handle all logistical details, including transportation, accommodations, and equipment
• Ensure all event materials and supplies are prepared and delivered on time
• Promote events through various channels, including social media, email, and print materials
• Design and distribute promotional materials such as flyers, invitations, and brochures
• Manage event registration and attendee communications
• Oversee event setup, execution, and teardown
• Manage event staff and volunteers, ensuring everyone knows their roles and responsibilities
• Handle any issues or emergencies that arise during the event
• Develop and manage event budgets, ensuring events are delivered within budget
• Conduct post-event evaluations to gather feedback and assess the event’s success
• Prepare reports on event outcomes and provide recommendations for future events

JOB REQUIREMENTS

• Diploma in any field
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Results-oriented, ambitious and positive working attitude

Responsibilities

• Coordinate and hands on in the events and meetings set-up, in accordance to clients'requirements
• Manage pre- event preparation and provide on-the-day support as required by clients
• Co-ordinate with clients, F&B and logistics suppliers pre / during / post for the events
• Manage quotations and administrative work related to the events.

Requirements

• To be flexible with work hours in line with business needs.
• A great outgoing personality and be genuine, approachable, attentive and instinctive
• A team player and enjoy the buzz of being busy
• To be well presented and able to communicate with all levels of people
• Candidate who are familiar with banquet / events management will have an added advantage

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including ours, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People-centric, Purpose-driven & Planet conscious culture.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.

At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.

What You Would Get To Do

The Producer will consistently deliver exceptional service to our clients through excellent client insight, creative leadership, and project management. This position is an integral part of our Events & Experiences team and will be responsible for managing, supporting and/or executing various events from initial concept through execution and final reconciliation.

The Producer will report directly to the Director of Operations, Asia.

Client Management

• Act as the client’s point of contact during the planning and execution of live events, either as project lead or as an integral part of the planning team
• Build and maintain effective client relationships, anticipating requirements, understanding client needs and ensuring that requests are addressed in a timely manner
• Ensure clear communication with the client around all project deliverables including roles and responsibilities, agreed scope and budget, timelines and programme status
• Work in partnership with clients in an advisory capacity, consulting on industry best practices and recommending creative, effective and appropriate solutions

Project Management

• Manage, prioritize and oversee events from creative concept through initial briefing to reconciliation including but not limited to initial budget creation, timeline management, planning, onsite delivery and post event reporting
• Involvement in or oversight of all elements of the planning process including but not limited to venue and supplier sourcing and management, rooming blocks, F&B, AV and build, registration and event apps, staffing, F&B, security, transportation, signage and branding, SWAG sourcing, etc.
• Create and maintain complex project schedules, internal and external project documentation including project and ops plans, internal master decks, client WIP decks, meeting agendas and meeting minutes etc.
• Actively contribute to or lead internal project meetings or client meetings
• Sourcing and management of all suppliers including negotiation of contracts
• Manage and ensure SLA’s (Service Level Agreements) are monitored and achieved throughout the event production process
• Involvement in pitch development, research, writing and presentation as required

Team Management

• Lead or participate in regular internal team and project meetings, managing communications between team members to ensure clarity and that all deliverables and timelines are met
• Work with team to ensure adherence to client requirements and expectations
• Coach and oversee junior team members and freelancers on execution of job requirements
• Provide support for other team members and peers as required
• Field questions and offer advice to team members to assist with creative problem solving

Budget Management

• Build competitive, accurate and detailed programme and pitch budgets
• Manage budget revenue throughout the planning process
• Responsible for accurate budget reporting to clients and timely reconciliation of events
• Maximize and monitor opportunities for increasing value adds, savings, and cost efficiencies, by forming strong partnerships with trusted suppliers

Creative Management

• Participate in creative brainstorms to generate ideas for clients
• Keep up to date on the industry, new suppliers and solutions and share learnings with team
• Attend industry events to gain exposure to new ideas
• Continually look for innovative solutions and production methods
• Contribute and recommend ideas for alternative solutions or latest technologies to add value to client deliverables or improve internal processes

QUALIFICATIONS:

• 6 – 8+ years’ live and event production experience, preferably in an agency environment
• Advanced project management skills including budget creation, management and reconciliation
• Experience with business meetings, product launches and experiential events
• Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers
• Excellent oral and written communication skills
• Advanced negotiating, risk management and contracting skills
• Good/advanced working knowledge of Microsoft Office
• Good/advanced working knowledge of audio-visual systems as it relates to live events
• Creative problem solver, resourceful, team player
• Calm and flexible approach to handling the pressure and stress of ever-changing demands
• Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines
• Ambitious and proactive
• Willing to travel when required
• Ability to work across time zones and with global event teams
• Advanced working knowledge of key APAC destinations including venues and suppliers
• Global event delivery experience
• Demonstrated ability to collaborate with colleagues at all levels
• Familiarity with Salesforce and project collaboration tools (e.g. Slack)
• Experience working with technical vendors, fabricators, specialists and artists

ADMINISTRATION & GENERAL:

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Build excellent relationships with the team through positive communications, adding to a positive work environment
• Accurate adherence to the company’s time tracking policies and systems
• Work on ad hoc requests as required

Duration: 6 + 6 months

Location: Changi

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Main liaison with the engaged events company to plan and organise events, taking into account coordination and inputs from participating exhibitors
• Develop relevant marketing and promotional materials for events
• Arrange for site recce and rehearsals

During Event

• Provide support throughout the event – to be the key point of contact and work closely with the events company to resolve issues on-site
• Ensure supporting staff and teams are quickly informed when issues arise

Other Administrative Duties

• Provide administrative support (invitation lists, administrative brief preparation etc)
• Prepare event reports and after-action review

Requirements:

• Trained in any discipline with at least 2 years of related working experience in events
• Self-motivated and energetic
• Resourceful, with high initiative, and able to problem-solve
• Good team player and able to multi-task
• Good verbal communication and interpersonal skill

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Provide event logistic and secretariat support; assist in the planning and execution of events.

Key Responsibilities:

• Secretariat and admin support
• Source, evaluate and negotiate with third party vendors
• Manage registration to create a streamlined experience for invitees
• Manage flight and hotel bookings
• Manage transfer and transportation requirements
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors, manage registration desk and the onsite team

Dynamic Adaptation:

• Digital event setup and co-ordination
• General admin support for the team
• Team-bonding and/or activities organisation

Qualification:

• General University Degree or Polytechnic Diploma

Knowledge & Experience:

• 1-2 years’ of work or event management experience
• Candidates without experience will be considered
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Looking for your first official full-time job or doing a career switch? Look no further