Job Description

Reporting to: Project Director

Responsibilities:

• Manage scopes of ACMV/HVAC and ensure adherence to contract obligations related to company scope.
• Oversee project cost management and ensure timely reporting and communication with clients, stakeholders, and workforce.
• Ensure compliance with engineering practices and safety implementations in project management.
• Plan and implement project schedules, procurement processes, cost management, and contractual fulfilment.
• Lead and coordinate with team engineers and coordinators to ensure effective communication and execution of tasks.
• Supervise testing and commissioning of necessary systems and structures.
• Implement and govern the safety management system on site.

Requirements:

• Minimum Bachelor’s Degree in Mechanical, Building Services, or a relevant field.
• At least 5 years of experience in a similar role.
• Strong management, communication, presentation, and reporting skills.
• Demonstrated leadership, independence, commitment, and conflict resolution abilities.
• Experience in BIM is preferred. Candidates willing to learn and achieve BIM skills/qualifications will be supported.
• Full staff benefits after probation.

Advantages & Remunerations:

• 5-day work week.
• Skillset conversion to BIM management with training provided.
• Career progression opportunities upon achieving BIM accreditation.
• AWS and variable performance bonuses included.
• Annual incentive trips and further learning/education encouraged with sponsorships.
• Flexible working hours and work-from-home options.
• Comprehensive medical benefits.

Job Description:

• Conduct market research to understand industry trends and customer needs.
• Create and implement effective sales strategies to drive growth and meet revenue goals.
• Collaborate with the engineering and production teams to ensure customer requirements are met.
• Develop and maintain a weekly sales plan, providing regular reports on sales activities to management.
• Ensure effective control of resources in providing quality / cost efficiency and on time delivery service for customers.
• Build and maintain strong relationships with key clients and stakeholders
• Represent industry events, trade shows, and conferences to network and promote company offerings.

Requirement:

• Bachelor’s degree in Business, Engineering, or a related field (preferred)
• Proven experience in sales within the precision manufacturing or related industry.
• Strong understanding of manufacturing processes and technical aspects of precision engineering.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to achieve sales targets and drive business growth.
• Working knowledge of high-level communication protocols and troubleshooting skill
• Independent and good team player

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown calls from the clients.
• Monitor and follow up on procurement of parts.
• Ensure the sub-con workers follow proper work processes.
• Perform price negotiation to meet the budget.
• Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.
• Provide supervision to the Engineers and Technicians for day-to-day work activities.
• Follow up payment from the customers.
• Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.
• Co-ordinate with the project teams for projects handover.
• Arrange and conduct training for the staff.
• Other duties as assigned

Job Requirements:

• Diploma / Degree in Engineering.
• At least 5 years of work experience in the related field.
• Experience in one or more of the following fields will be an added advantage:
• Building Management System
• Security, Access Control, CCTV System
• Fire Alarm System
• Good management Skills.
• Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
• Have experienced in Aveva and Inexus

• Reporting to COO.
• Experience in MS Dynamics 365 BC ERP, other ERP solution sales experience is a bonus.
• Promote and actively push range of products/services that the company has developed, focusing on business process improvement for clients
• Jointly and proactively identity business deals and opportunities and ensure closure
• Be well equipped with all necessary product knowledge and basic demonstration skills
• Conduct case study, discussion and basic product demonstrations based on clients’ requirements
• Preparation of quotations and business proposals based on clients’ requirements
• Providing post-sales services and ensure post-sales satisfaction from the Company’s clientele
• Monitoring customers’ expectation and satisfaction with our products and services
• Effectively able to identify customers and company’s resources (both people and financially) to realize joint business objectives
• Ability to add value by identify gaps in client’s business processes to introduce mobility solutions.
• Minimum Diploma or higher.
• 3 - 5 years’ experience in Business Application / ERP sales.
• Sales experience in Enterprise Mobility.
• Proven track record to deliver results
• Confident, aggressive and results oriented.
• Analytical and a team player.
• Good interpersonal and communication skills
• Aspire to grow in career
• Able to perform with minimum supervision from management.

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

Job Description

Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability

Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy

Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales

Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise.

Monitor inventory levels and arrange for supplies reorder accordingly.

Help to maintain the cleanliness and tidiness

Answer customers’ questions / enquiries

Requirement

• Strong customer service skills
• Superior management skills
• High level of flexibility
• Ability to adapt to different customers
• Great written and verbal communication skills
• Able to work on weekends

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

• Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Help to look after all the worker and management the place require workers to do body and foot massages and wear durable work clothes according to the arrangement Help to look after all the worker and management the place require workers to do body and foot massages and wear durable work clothes according to the arrangement

Highlight

• Full Spectrum
• Able to lead HR/Admin team (1 HR & 1 Admin )
• High urgency
• 6-10 yrs full spectrum HR exp
• 3 yrs admin exp

Job Descriptions :

• Manage recruitment, onboarding, and offboarding processes.
• Maintain employee records and ensure compliance with company policies.
• Handle payroll, benefits administration, and leave management.
• Support compensation and benefits, annual bonus salary review, budget planning processes, talent cycle
• Support in monthly CPF submissions, NS claims, government claims, filing of tax submission, and any other payroll-related matter
• Prepare regular and ad hoc HR reports, support all HR related survey
• Administer employee’s work injury related issues and all other insurance matters
• Ensure compliance with labour laws and company policies.
• Manage employee grievances and disciplinary actions.
• Oversee office supplies, facilities maintenance, and vendor management.
• Coordinate company events and meetings.
• Handle special projects and tasks as assigned by Senior Management.

Requirements :

• Bachelor’s degree in HR, Business Administration, or related field.
• Computing – Advanced MS Office and payroll software.
• Understands recruitment, hiring, training, compensation, benefits, labor relations, and relevant regulations from the Ministry of Manpower (MOM).
• Good knowledge of Employment Act & MOM regulations
• Familiar with HR software - INFOTECH

• Not in construction site;

• Target market : Shopping Malls, Industrial Building;

• Plan, organize and carried out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;

• Ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;

• Manage the profit and loss of the project;

• Plan for site mobilization and work sequential execution;

• Prepare works schedules ;

• Monitor project cost budgets and ensures that desired profit margins are achieved through cost containment, material wastage control, etc;

• Ensure that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

• Attend/Chair project kick-off meetings, daily meetings and project closure meetings with clients, consultants and other parties;

• Ensures timely response to clients / mall management / sub-contractors and all other requests in a pro-active and timely manner;

• Ensures that all project documentation are maintained effectively including email communication;

• Overseeing all jobsite;

• Preparing quotation, handle all sales enquires;

• To supervise subcon works and ensure subcontractors progress in accordance to schedule set;

• Liaising with drafters for preparing drawings;

• Experience in handling commercial design and build projects;

• Any other duties as may be assigned.

Job Requirements:

• Proficient in Microsoft Office and Microsoft Project

Foreigners welcome

Project Manager (Marine)

1) Lead team of riggers and supervisors

2) Supervision of work carried out on vessel / on-site

3) Liaise with vessel superintendent

4) Work plan procedures / lifting plans / risk assessment

5) Manpower management

Office Location : 2 Senoko Crescent

Mon - Friday 0800 to 1715

Alternate Saturdays 0800 to 1200 (To be discussed)

Contact us for more details of this position!

Reporting to the Senior Operation Manager, the role will be the responsible for operations of the facility assigned, leading the on-site soft and hard services team to ensure the service delivery in accordance to the Key Performance Indicators Framework.

Roles & Responsibilities

The Operation Manager responsibilities will include:

• Monitor and track all job request.
• Monitor and track all project works and their progress status
• Monitoring of KPIs to ensure compliance with performance framework
• Assign vendors / sub-con / technicians to carry out project works
• Monitor Non-compliance letters and liaise with Contracts Dept for response
• Prepare,Plan and compile Monthly various schedules and reports related to the assigned facility
• Liaise with stakeholders of the assigned facility as the Main POC
• Track and monitor all clearance of Vendors / Sub-cons and technicians

Job requirements

• Degree in Engineering/Building/Facilities Management or relevant disciplines
• Min 3 years relevant work experience in a similar role/industry
• Experience in handling Government properties preferred
• Strong communication and presentation skills
• Strong in written and spoken English
• Team driven, multitask, project management

JOB DESCRIPTION

Department: Target Customers Sales Team

Report to: Manager

Supervise: N/A

Functional Relationships with:

Customers, sales customer support, Product Engineering, logistics, Product Marketing, sales strategic planning, Marcom team, etc

POSITION PROFILE:

Based in: Singapore

The successful candidate will:

Be responsible for maximizing Murata sales opportunities by promoting product growth and account direction for assigned accounts. The position is accountable for emerging core business creation.

Targeted customers are IC/Semiconductor customers. Analysing customer segmentation and competitor landscape, the candidate develops sales strategies.

He/She is responsible for generating new business opportunities, building relationships with prospective clients. This role required proactive outreach, excellent communication skills, and strategic mindset to expand business opportunity.

He/she is an action-oriented, able to multi-task, organized, collaborative, and adaptable individual capable of interacting well with internal and external stakeholders.

Key Duties & Responsibilities:

• Develop and implement business plans to increase business opportunities for the assigned customers/team. Demonstrates initiative in identifying new opportunities and converting them into actual sales.
• Execute design activities of reference design in IC/Semiconductor customers. Align with the internal Product Team to conduct sales promotion activities for prospective and existing customers.
• Build and maintain strong relationships with potential and existing clients. Continue to conduct business meetings and customer visitations.
• Business performance review. Support customers' technical & business inquiries.
• Enhance products and technical knowledge and at the same time stay up-to-date with industry and market trends and conditions.
• To perform IC marketing activities to identify trends and target business.
• Co-work with internal stakeholders and external business partners (Design House/System Integrator/government agency) to derive a business plan for existing/new markets.
• Drive and influence the promotion activity in OEM customers of target market and application through global IC reference design activity.
• Undertake other MARCOM and Marketing Support group activities.

Ability / Competency Required:

• Min 2-3 years’ experience in B2B Sales experience, preferably in IC/Semiconductor industry.
• Positive attitude in challenging work environments.
• Proactive and persistent mindset.
• Good interpersonal and communication skills
• Ability to perform multitasking.
• Proficient in Microsoft Excel, PowerPoint, Word
• Ability to analyse data and prepare reports and presentations.
• Good interpersonal skills to work with internal and external stakeholders.
• Candidates with engineering background/ seeder experiences are welcomed.

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.

Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Visit and apply for a job via our Murata ASEAN Career Page: https://career-murata-asean.murataconnect.com/?country=sg

Responsibilities:

• Solution Selling for Mobile & Web Application.
• Identify and develop sales opportunities in Singapore market.
• Develop plans and sales strategies to increase branding and market share.
• Prepare sales presentations and solution demonstration.
• Prepare Sales proposal.
• Work with Marketing team to develop sales campaigns to target vertical industry.
• Forecast monthly, quarterly and annual sales revenue and generate timely sales report.

Job requirements:

• Experience in Software Solution Selling
• Good working attitude and communication skills.
• Minimum 4 years Software Sales experience
• IT background preferred.

Job Descriptions:
- Review and improve procurement processes.

- Manage procurement activities and ensure to adhere to company policy and procedure.

- Responsible for all aspects of Procurement (including sourcing, cost comparison, supplier selection, negotiation with suppliers, ordering & follow up delivery schedule).

- Work with Operations and Project Teams.

- Maintain accurate records of purchases and pricing.

- Create and maintain good relationships with vendors/suppliers.

- Review and analyse all vendors/suppliers, supply, and price options on regularly basis.

- Participate in negotiation the best deal for pricing and supply contracts.

- Create and maintain an inventory of all incoming and current supplies.

- Maintain & meet ISO requirement for purchasing department.

- Liaising with suppliers for sourcing, quotations, finalise the price list and issuing of PO.

- Invoice administration - assessment/settlement of Invoice and scrutinised and verify incoming Invoices that the details are in accordance with the purchase order and delivery order.

- Manage approved vendors and ensure that suppliers database is well maintained and up to date.

- Execute and involve in monthly and annual stock take.

- Prepare and analyse monthly procurement reports.

- Any other ad-hoc duties as required.

Job Requirements:
· Diploma / Degree in Purchasing / Supply Chain or any Construction Engineering field
· At least 3 years relevant procurement experience, added advantage in construction sector

· Proficient in Microsoft Office

· Analytical, organisational, and communication skills

· Team player, meticulous, details-oriented

· Strong sourcing and negotiation skills

· Ability to multitask, prioritise, and manage time efficiently

· To achieve/meet cost saving target
· Can adapt to fast-paced environment and work under least minimal supervision

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Job Overview:
As the Factory Manager, you will be responsible for managing the day-to-day operations of our manufacturing facility, ensuring that production processes run smoothly, efficiently, and safely. You will play a key role in ensuring that our products are manufactured to the highest standards of quality, while also managing costs and optimizing resources. This role requires a strong leader with a deep understanding of the flavors and fragrance industry, as well as experience in managing a manufacturing facility.

Key Responsibilities:

• Operational Management: Oversee the entire manufacturing process, from raw material intake to final product dispatch, ensuring that production targets are met within the specified timeframes and budgets.
• Quality Control: Ensure that all products are manufactured to the highest standards of quality, adhering to industry regulations and company specifications. Collaborate with the Quality Assurance team to implement and maintain robust quality control processes.
• Safety & Compliance: Ensure that all operations comply with local and international safety regulations and environmental standards. Promote a culture of safety within the factory and ensure that all staff are trained in safe working practices.
• Team Leadership: Lead, mentor, and manage a team of production staff, supervisors, and maintenance personnel. Foster a positive working environment that encourages teamwork, continuous improvement, and personal development.
• Resource Management: Optimize the use of labor, materials, and equipment to improve efficiency and reduce costs. Monitor and manage inventory levels to ensure the availability of materials for production without overstocking.
• Process Improvement: Identify opportunities for process improvements and implement changes to enhance productivity, efficiency, and product quality. Stay up-to-date with the latest industry trends and technologies.
• Budget Management: Prepare and manage the factory’s budget, ensuring that all operations are conducted within the allocated budget. Monitor expenses and identify cost-saving opportunities.
• Reporting: Prepare regular reports on production performance, including key metrics such as output, efficiency, quality, and safety. Report to senior management on factory performance and any issues that arise.
• Stakeholder Management: Work closely with other departments, including R&D, Supply Chain, and Sales, to ensure that production schedules align with company goals and customer requirements.

Qualifications:

• Minimum of 7-10 years of experience in a manufacturing management role, with at least 3-5 years in the flavors and fragrance industry.
• Strong understanding of manufacturing processes, quality control, and safety regulations within the flavors and fragrance industry.
• Proven experience in leading and managing a production team in a fast-paced manufacturing environment.
• Excellent problem-solving skills, with the ability to identify and implement effective solutions to operational challenges.
• Strong financial acumen, with experience in budget management and cost control.
• Exceptional communication and interpersonal skills, with the ability to work effectively with people at all levels of the organization.
• Proficiency in manufacturing software and tools, with experience in ERP systems being a plus.

Why Join Us:

• Be part of a leading company in the flavors and fragrance industry, with a strong commitment to innovation and quality.
• Lead a dynamic team in a state-of-the-art manufacturing facility in Singapore.
• Competitive salary and benefits package, with opportunities for professional growth and development.
• Work in a collaborative and supportive environment that values excellence and continuous improvement.

Duties and Responsibilities

Ø Control project timelines and ensure smooth project implementation

Ø Conduct Business analysis and fact finding at client organisations

Ø Deliver project objectives as to cost, quality, timing and specs in relation to company and client requirements

Ø Manage and address project risks and issues

Ø Maintain close communication with clients and internal staff

Requirements

Ø Degree in IT, Engineering or related discipline

Ø Must be familiar with Microsoft Dynamics Nav/BC

Ø Knowledge with SQL database environment

Ø Able to work independently and under pressure

Ø Strong communication and problem resolution skills

Ø Able to guide and motivate team members

Ø At least 3 year of relevant work experience

Job Summary:

The Logistics Manager will be responsible for overseeing and managing the entire supply chain process within the company. This includes coordinating the storage, transportation, and distribution of products to ensure timely and efficient delivery to our outlets, partners, and customers. The role requires close collaboration with suppliers, warehouse staff, and other departments to ensure smooth operations, cost-efficiency, and adherence to quality standards.

Key Responsibilities:

Supply Chain Management: Plan, implement, and monitor the overall supply chain strategy to maximize efficiency and productivity.

Inventory Control: Manage and optimize inventory levels, ensuring accurate forecasting to meet the demands of the business while minimizing excess stock.

Warehousing: Oversee the warehousing operations, ensuring proper storage conditions, inventory accuracy, and efficient retrieval of goods.

Transportation Management: Coordinate and manage the transportation of goods, ensuring timely and cost-effective delivery to various outlets and customers.

Supplier Management: Build and maintain strong relationships with suppliers and vendors, negotiating contracts, and ensuring the quality and timely delivery of products.

Process Improvement: Continuously evaluate and improve logistics processes to enhance efficiency, reduce costs, and increase customer satisfaction.

Compliance: Ensure all logistics activities comply with relevant laws, regulations, and company policies, including food safety standards.

Team Leadership: Lead, train, and develop the logistics team, fostering a culture of continuous improvement and high performance.

Cost Management: Monitor and control the logistics budget, seeking opportunities for cost savings without compromising quality.

Reporting: Prepare and present regular reports on logistics performance, including key metrics, issues, and improvement plans.

Education:

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

PG Diploma in Logistics, Supply Chain Management, or a related field is preferred.

Experience:

At least 5-7 years of experience in logistics, supply chain management, or a related field, preferably within the F&B industry.

Proven experience in managing a logistics team and overseeing warehouse and transportation operations.

Skills:

Strong understanding of logistics, inventory management, and supply chain optimization. Excellent organizational and planning skills, with attention to detail. Strong leadership abilities with experience in team management. Proficient in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint). Good negotiation and vendor management skills. Ability to work under pressure and meet tight deadlines. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills.

Knowledge:

Familiarity with local and international logistics regulations and food safety standards. Knowledge of best practices in supply chain and logistics management.

Attributes:

Self-motivated, proactive, and results-oriented. Ability to adapt to a fast-paced and dynamic environment. Strong analytical mindset with a focus on continuous improvement.

Job Summary

The Operations & Programme Manager reports to the Executive Director and is responsible for leading a team of professionals to ensure smooth operations and successful execution of programs and projects within scope, budget, and timeline. This role involves building strong relationships with donors, partners, and stakeholders while effectively communicating the charity’s mission and impact.

Key Responsibilities

1. Lead initiatives to enhance processes, operations, systems, and risk management by incorporating technology to improve efficiency and effectiveness.
2. Manage system administration and maintenance, collaborating with vendors for IT support and system enhancements to meet operational needs.
3. Plan and lead the development of community programs and initiatives, working with partners to identify and address community needs and service gaps.
4. Collaborate with the Executive Director to spearhead fundraising initiatives, including donor management and engagement.
5. Identify potential grants and oversee the end-to-end process from application through project completion, and reporting.
6. Oversee the planning and execution of the organization's communications strategy, including website maintenance, collateral production, social media management, and branding efforts.
7. Manage volunteer engagement and activities, ensuring meaningful participation and contributions.
8. Oversee projects by coordinating with internal and external partners and service providers as needed.

Responsibilities:

Global HR System Maintenance and Support:

• Manage our external support vendor and ensure daily operations of HR (Workday) and Payroll/Time systems across the globe
• Leading 6 monthly release management

HR ticketing System Administration:

• Be the overall Administrator and owner of our HR ticketing system on ServiceNow.

Annual Cycles (Merit/Bonus/Promotion and Performance)

• Lead and support critical annual cycles in Workday by partnering with Global Compensation and Talent team.

System Integration:

• Oversee the integration of various HR systems (e.g., Payroll, Time, AD etc.) with Workday to ensure data accuracy and process efficiency.
• Partner with IT and other stakeholders to streamline workflows.

Data Analytics and Reporting:

• Leverage data analytics to derive insights and drive informed decision-making.
• Develop and maintain standardized HR metrics and dashboards.
• Provide actionable recommendations based on data analysis.

Vendor Management:

• Collaborate with vendors and negotiate contracts.
• Monitor vendor performance and ensure service level agreements are met.

Security and Compliance:

• Implement robust security measures to protect sensitive HR data.
• Ensure compliance with data privacy regulations (e.g., GDPR).

Employee Experience:

• Enhance self-service capabilities for employees and managers.
• Champion user-friendly interfaces and mobile accessibility

Requirements

• Min. Bachelor’s degree in HR, Information Systems, or related field (master’s preferred).
• At least 8 years of experience in Managing/Consulting Cloud based HR Systems.
• Proficiency in the following Workday HCM modules - Core HR, Compensation, Advanced Compensation, Talent Management, Absence. (Time and Attendance, Recruitment desirable)
• Hands-on configuration capability and technical understanding essential.
• Proficiency in ServiceNow desirable
• Strong project management skills.
• Excellent communication and stakeholder management abilities.
• Passion for innovation and continuous improvement

Job Description

• Plan, coordinate and manage implementation of marketing events and campaigns.
• Build activity workflow, templates, tools and reports to optimize marketing ROI.
• Coach, counsel, recruit, train, and discipline employees.
• Develop targeted new key account relationships and drive revenue growth.
• Keep track of and Coordinate key retailer monthly sales reports and circulate as required to the designated teams.
• Based on retailer sales reports, provide analysis and action plans to boost sales.
• Consult customers’ marketing needs and provide value-based customer-focused solutions to meet their business goals.
• Build and maintain strong relationships with our customers.
• Improve retention and growth of existing business.

Requirements

• Analyze operating and financial statements for profitability ratios.
• Minimum 5 years of proven sales track record.
• Proven experience in consultative, value-based selling and objection handling.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Ensure standards for quality, customer service and health and safety are met.
• A proven record of negotiating and securing new business.
• Personal drive, ambition, and enthusiasm for sales with a proven ability to beat targets.
• Able to travel overseas, when required.

Community Engagement

• Identify and engage with community organizations, nonprofits, government agencies, and other relevant stakeholders.
• Engage and collaborate with internal SNM divisions to support their programmes with external organisations.
• Forge and develop new strategic and sustainable partnerships to advance ecosystem of activities at Nursing Home, Active Ageing Centres & Senior Care Centres.
• Project, manage and evaluate the outcomes and effectiveness of all partnership initiatives.
• Engage and manage internal and external stakeholders.
• Manage all SNM wide events and activities.

Volunteer Management

• Work closely with internal SNM divisions to build and sustain a pool of competent Ambassadors and volunteers for all programmes and activities.
• Monitor and plan the centralised recruitment of volunteers to ensure the ratio of staff to volunteers to seniors is achieved.
• Support planning and deploying of volunteers for various SNM events and initiatives.
• Provide various channels for volunteers to share their feedback on their volunteering experience.
• Implement formal/informal volunteer recognition platform to recognize their contribution to SNM programmes and activities.
• Ensure that volunteers assist in a safe and supportive environment in accordance with the legislation and regulations.

Job Requirements

• Degree in any discipline with at least 5 years of relevant experience in Community Engagement & Volunteer Management
• Strong collaborative and partnership building skills with Grassroots organisations, Religious organisations, Community partners and Government agencies
• Able to manage multiple projects/events in a fast-paced environment
• Effective communicator with excellent interpersonal skills and has an interest to enhance care for seniors
• Self-motivated and resourceful with good problem-solving skills
• Responsible, independent and a good team player, who is able to mentor and guide junior colleagues

Competency & Proficiency

Must-have

• Business Relationship Building - Level 6
• Business Relationship Building - Level 5
• Customer Acquisition Management - Level 5
• Staff Management - Level 5
• Collaboration Practices Across Disciplines and Sectors - Level 5
• Social Service Programme Development - Level 5
• Social Service Programme Implementation - Level 5
• Stakeholder Management - Level 5
• Volunteer Programme Management - Level 4
• Volunteer Retention and Engagement - Level 4

Good-to-have

• Revenue Optimisation - Level 5
• Customer Feedback and Relationship Management - Level 5
• Business Presentation Delivery - Level 5
• Business Negotiation - Level 5
• Service Excellence - Level 5
• Diversity Awareness and Management - Level 4
• Social Sector Policy Influence - Level 4
• Trends Evaluation and Application - Level 4

Critical Core Skills

• Communication - Advanced
• Influence - Advanced
• Collaboration - Advanced
• Adaptability - Advanced
• Decision Making - Advanced

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree /Diploma in Engineering
• Monthly Salary $4000 to $6000
• Local/PR/Foreigners