Key Duties & Responsibilities

1. Grow accounts, secure bigger budgets, and retain key accounts year-on-year
2. Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives for our client & Kobe
3. Content Planning & Scheduling of campaigns
4. Develop accounts by analysing account potential; initiating, developing, and recommending new applications and strategies
5. Identifies potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with the customer; identifying and evaluating additional needs; analysing opportunities
6. Develop strong and trusted advisor relationships with key accounts, customer stakeholders
7. Manage timeline and ensure delivery for key milestones including presentations and approvals
8. Control the financial health of all campaigns
9. Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
10. Forecast and track key account metrics (e.g. monthly revenue, client NPS score)
11. Collaborate with the sales team to identify and grow opportunities within the territory
12. Collaborate with community operations with campaign execution
13. Research and keep updated on vertical and social media trends for product knowledge as a professional advisor to the client; sharing of knowledge within and across departments
14. Any other responsibilities that the company may assign to you from time to time within reasonable scope

Job Descriptions/ Responsibilities

• Manage development and implementation of business strategy approved by CEO
• Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)
• Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)
• Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)
• Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).
• Acquire new partnerships in the ASEAN and China market.
• Creating, optimizing, and monitoring corporate travel policies.
• Analyzing and preparing reports on travel tours.
• Ensuring operations run smoothly

Job Requirements

• Degree in hospitality and tourism related field
• Personal network of travel partners in ASEAN and China is a must
• Able to travel regularly for work purposes

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Coordinate all marketing requirements with Marketing team and VP of F&B.

• Able to work night shift, weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Be dedicated to customer satisfaction and a great customer experience.

* Monday - Friday, 9am - 6.00pm

* Location: Centrel area

* Permanent role

Job Description:

• Manage project schedules to ensure timely delivery and milestone achievement.
• Oversee project costs, including budgeting and financial tracking, to maintain cost efficiency.
• Identify, assess, and mitigate project risks to ensure smooth execution.
• Coordinate project specifications to align with client and stakeholder requirements.
• Facilitate and monitor factory activities to support project objectives.

Job Requirements:

• Bachelor's degree or above in Business/ Business management of related fields.
• Minimum 3 years related experience.
• Basic knowledge of the ODM NPI process.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Stella Tan Sin Yong

EA Personnel Reg. No.: R24124127

We are looking for a strong, ambitious, experienced team manager / sales manager who is capable of handling the work of the sales and marketing department for the Japanese market.

As this is a human centric role which requires a leader with strong influential and people management skills to be coupled with a positive sale driven attitude - the person needs to be able to execute sales strategy and management plan confidently and with accountability to sales performance.

The person must be comfortable talking to a wide audience and can demonstrate the ability to coach and train new hires through their initial learning curve, maintain cohesion and camaraderie within the team to deliver consistent sales volume and groom top sales performing benchmark for the business.

JOB DESCRIPTION:

•  Assist in building and managing each portfolio of the sales department by acquiring new clients;
•  Quality control of the work of customer sales service department (listening and evaluating a conversation, eliminating errors);
•  Assessment of the effectiveness of team, preparation of proposals to improve the quality of work;
•  Development and implementation of tools aimed at increasing the involvement and effectiveness of the team;
•  Working with the head of marketing department to search for new campaigns and lead sources.
•  Reports the results of the Director and VP.
•  Team / People Management: Lead Japanese team, interview, hire & train new employees, professional development of the team /individually, conducting master classes, and managing team targets.
•  Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
•  Identify process improvements and maintain a full knowledge of Client Services manuals and procedures
•  Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general responsibility of this role. This may entail occasional after hours’ support

Requirements:

•  Diploma and above with at least 3 to 5 years of sales experience
•  Team management experience is a MUST
• Native Japanese
•  Excellent communication and presentation skills
•  Positive mind set and enjoy taking accountability of sales performance
•  Able to thrive in a fast pace environment and undertake sales deliverables challenges
•  Good interpersonal, influencing and coaching skills
•  Ability to multi-task and can work independently
•  Good time management and organization skills
•  Good customer management skills
•  People management experience and leadership abilities
•  Disciplined, motivated, self & target driven with positive mind-set

Benefits:

Corporate Medical insurance Plans

Other Information’s: Working hours are 9:30am – 18:30 Mondays to Fridays

As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

Duties and Responsibilities:

• Serve as the primary point of contact for assigned clients, fostering strong relationships and understanding their needs.
• Managing multiple marketing projects concurrently, ensuring timelines, budgets, and deliverables are met.
• Collaborate with internal & external teams, including creative, digital, and strategy, to ensure alignment on project goals and execution.
• Develop comprehensive project plans, including timelines, deliverables, and resource allocation.
• Monitor project progress and performance, providing regular updates to clients and internal stakeholders.
• Identify potential challenges and implement solutions to mitigate risks and ensure successful project outcomes.
• Prepare and present reports on project status, campaign performance, and account growth to clients and management.
• Conduct regular reviews of client accounts to assess needs and recommend strategies for improvement and growth.
• Stay up-to-date with industry trends, market changes, and emerging technologies to enhance service offerings.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Responsible to Support on-site troubleshooting if customer request.

Requirements:

• Min 5 years of construction related
• Experience and knowledged in IT Telecommunication Sector
• Diploma or Degree in business / account
• Excel, Word, and Outlook proficiency
• Strong leadership skills
• BCSS Cert required.

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

• An individual with at least 3 years' technical experience or exhibition / artistic presentations
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Job Description

Leadership

• Part of SG group management team
• Oversee, manage departments related to key activities associated with the role
• Provide mentoring & guidance for hiring, development, of staff in respective and associated departments

Engineering

• Accountable for maintenance and upkeep of all fleet vessels - owned and operated by SG group, including sourcing of spares and parts
• Accountable for Planned maintenance system implementation and maintenance, including monitoring and managing the operational performance of the fleet
• Setup and execute all engineering related projects and other specific projects as per management requirement, for SG group
• Accountable for management, including selection of engineering services vendors

Procurement

• Accountable for overseeing all group related procurement activities and budget accountability

Finance

• Accountable for budget management for operations in engineering and procurement department
• Responsible for managing financial delegation for expenses as per group policies

Compliance

• Responsible for ensuring compliance with company polices and rules within respective department
• Preparation and presentation of reports relating to fleet operational performance to support group KPI’s and reporting requirements
• Conduct of incident investigations and analysis of engineering matters or as assigned by COO
• Any other activity as required for the company’s deliverables as discussed in the leadership group

Requirements

Education

• Degree/Diploma in Mechanical engineering or Maritime certificate of competency (engineering)
• Experienced in overseeing engineering projects
• 3-4 years’ experience in a team lead experience in technical position

Skills

• Leadership, communications, teamwork, risk management, analytical, presentation, negotiation, people management

Havas Singapore is looking for an IT Manager, who will be responsible for managing all resources and activities related with IT Infrastructure to support our business and office in Singapore.

Excellent communication, interpersonal skills, good initiative, task management and prioritisation are the key factors to be successful in this role.

PRIMARY RESPONSIBILITES

• Ensure IT Infrastructure resources are available to the business, according to SLA agreed with the business side.
• Lead local IT team to perform and manage IT operation at its best on daily basis.
• Provide user support through IT helpdesk management and ticketing system, define proper prioritization and monitor issue handling and troubleshooting KPI.
• Act as local Information Security Officer to adhere to ISO27001:2022 certification requirements.
• Ensure the implementation of Global & Regional IT policies and procedures, including socialization and education to all stakeholders (users, executives, vendors, customers)
• Lead and manage IT projects with proper project management methodology
• Manage IT vendors in professional manners, transparent communication and compliance.
• Manage local VMs and Data Center under the perimeter of Singapore.
• Work closely with HR team for employee onboarding/offboarding, including top management special technical assistance if required.
• Manage local IT Budget and actual realization, and good coordination with Finance team.
• Provide regular report and proactively update of local IT projects status & operational, including escalation of issues on timely manner, to IT Director, SEA and CIO, APAC.
• Proactively identify areas for continuous improvement related with IT system and services.
• Adhere and promote compliance within IT department at all times.

REQUIREMENTS:

Qualifications:

• Minimum of a Bachelor Degree in Information Technology or engineering related fields from a reputable university.

Experience:

• Minimum 4 years solid IT Infra technical experience and 2 years as Manager level.

Technical Skills:

• Extensive capabilities in troubleshooting Windows & Mac based OS, including M365.
• MS Intune, Jamf Pro, Meraki, LAN/WAN management, DC management.
• Project Management

Personal Attributes:

• High standard level of communication with impact through verbal or written.
• Good initiative and ability to convert idea into concrete proposal and action plans.
• Good analytical thinking and problem-solving skills, ability to work systematically.
• Have positive mindset and self-motivated.

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we've won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsible for profits and operations of few stores while managing a team of experienced chef.

- Ensuring outlets’ work processes are adequately planned and organized for efficiency and effectiveness. In charge of outlets’ compliance to SOP

- Ensuring the consistency of food quality and service standards by the outlets. In charge of outlets’ compliance to HACCP principles and Occupational, Hazard & Safety

- Ensuring outlets’ execution of marketing initiatives

- Assisting and mentoring the team in achieving business goals and objectives.

- Identify employee weaknesses and retrain as necessary.

- Assist in new menu implementation.

- Follow the outlet policies and procedures, including those for cash handling and safety/security.

Requirements:

-Experience in F&B Sectors

-Must be able to take direction and delegate responsibilities.

-Able to work in a fast-paced environment.

-Able to adhere to good personal hygiene

-Min. 4 years of relevant experience required

Advertisement and Recruitment:

• Post job advertisements across platforms such as FastJob, Facebook, Telegram, and WhatsApp Channels.
• Address staff inquiries regarding age requirements, grooming standards, payment rates, and other relevant matters.
• Conduct staff briefings on guidelines and expectations.
• Oversee registration processes and manage daily recruitment tasks.
• Facilitate job bookings and handle job cancellations.
• Prepare and distribute payment vouchers; manage staff payouts.
• Stay updated on recruitment trends and gather staff feedback for continuous improvement.
• Build and maintain positive relationships with staff.

Client and Staff Coordination:

• Review and respond to clients’ staffing requests promptly.
• Input and verify staff requisitions for accurate scheduling.
• Collaborate with the team to fulfill staffing requirements.
• Provide on-site support, including grooming kits and issue resolution.
• Maintain strong client relationships and ensure satisfaction.
• Collect and process client timesheets accurately.
• Analyze competitor and client information to provide industry insights.
• Share industry insights with the team to inform strategies.
• Ensure smooth staffing operations through effective collaboration.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field.
• Proven experience in full-cycle recruitment and client coordination.
• Strong interpersonal and communication skills.
• Proficiency in using recruitment platforms and social media channels.
• Excellent organizational and multitasking abilities.
• Ability to analyze data and provide actionable insights.
• Knowledge of employment laws and regulations.
• Ability to work collaboratively in a team environment.

KTV Lounge & Nightclub (Work late hours)

• Applicant must at least have more than 5 years of stage performing
• Train & guide the stage crew to improve on their performances
• Schedule and selection of performing artiste for specfic event's performances
• Ensure all stage crew is presentable on stage
• Work closely with the Performing Artiste Manager & Floor Manager in all areas
• Ability to source for Perfomance Artiste (Singers/Dancers)
• Ability to handle Perfomance Artiste/stage management preferred
• People oriented with good PR skills
• Work schedule and time flexibility

Job Descriptions:

• Works closely with the Retail Director, Commercial Team, HRBP and
• Operation Team
• Recruiting, training, supervising and appraising staff
• Monitoring inventory levels
• Managing budgets
• Dealing with customer queries and complaints
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so

Drive Sales

• Lead by example in customer service, greet customer and give
• assistance and make sure standards are followed to reflect a strong
• image for our brands and company.
• Reviews and analyses sales figures to identify opportunities to develop
• and drive sales performance at department and BU level.
• Challenges the team to improve performance compared to business and shape of chain using relevant retail metrics.
• Engages with relevant department colleagues to enlist support for local
• opportunities that deliver sales growth for the store.
• Analyses and demonstrates an understanding of the competition and
• identifies opportunities to exploit at store level.
• Demonstrates an understanding of the customer and challenges their
• team to drive conversion, average basket, UPT and maximize sales.
• Scheduling and daily planning for store cover, based on sales
• trend/week and hours/day.

Commercial & Visual

• Delivers stores standards and implements events with impact and
• commercial focus.
• Challenges direct reports on presentation of product and ensures
• business policies and seasonal launches are delivered in line with the
• brand principal guidelines.
• Ensures VM elements highlight the merchandise throughout the store
• to create customer awareness of our different lines.
• Consistently seeks to benchmark own standards with peer stores and
• competitors and looks for ways to create an aspirational shopping
• environment for the customer keeping in line with brand principals.

Stock Management

• Ensure following SOP in all matters related to stock management like,
• shipment receiving, cycle count, transfer between stores, devo returns,
• damaged items and withdrawals from shop floor emails, etc… and to
• communicate with concerned department.
• Ensure proper cover for OPS team for better replenishment of best
• sellers on shop floor, as well communicating with Commercial and
• Merchandiser to ensure receiving of best sellers regularly.
• Regularly reviews top and bottom selling lines with direct reports to ensure store is carrying correct options to maximize sales. · Regularly reviews stock management process and stockholding areas with direct reports and operations team to identify areas of risk and initiate action.

Service Standards

• Actively demonstrates and role models service
• Doing the right thing generating excitement and commitment to service Respond to customer complaints considering that satisfying customer is a top priority.
• Listens to and actively seeks feedback from customers on service standards in their store uses the information to drive improvement
• Drives the internal assessment process for ensuring service standards are driven on a daily basis and walk and talk service at every opportunity
• Ensures that service training is an integral part of training from induction through to existing staff to ensure all employees are trained to the highest standards and are clear on the customer and business expectations.

Service Measurements

• Analyses Mystery Shop report to identify areas for improvement and implements an action plan.
• Demonstrates an understanding of store themes at BU level and challenges direct reports to drive improvement
• Regularly recognizing excellent service in store on a regular basis supported by clear communication standards

Compliance

• Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained
• Ensures employees are knowledgeable and always updated on SOPs
• Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered.

Health & Safety

• Delivers a safe and legally complaint store trading environment for customers and employees by ensuring that there is a weekly review with the Health and Safety officer to identify risks and drive an action plan
• Works to ensure any store maintenance issues are reported correctly and resolved quickly to the company standard required, escalating as appropriate
• Cleaning contractors are regularly reviewed to ensure they are delivering to brand cleaning specifications and escalate risks
• Duty Management · Ensures that all the section managers are trained and able to carry out the duty manager role/ key holder role and manage major incidents competently

Loss & Prevention

Ensure that all cashiers understand and adhere to the cash management procedures

Possess high integrity and adheres to cash and security procedures with all security log forms populated truthfully

Carry out routine checks on stockroom and shop floor and look for loose alarms

Check TGT after every stock take and take note of the items that might be due to theft. Deploy staffs on those zone areas and take precaution on those items

Be vigilant and look out for shoplifters or anything that is out of the norm

People Policies and Process

• Implements company policies and processes for managing absence, leave, addressing disciplinary issues and support the management team
• Demonstrates an understanding of the HR policies to drive improvement in employee’s behavior & outcome
• Working with HRBP to develop a robust succession plan at all levels within the store that supports the regional succession plan
• Focus on recruitment as strategic process to bring in candidates with right attitude, partner with recruitment team to have a pipeline of candidates to maintain FTE levels

Job Requirements:

Graduate Degree

Minimum experience and knowledge:

· Retail experience

· +8 years of relevant experience

Job-Specific/Technical Skills required to complete the tasks:

· Motivated and can work towards set targets and KPI's

· Experience with and passion for fashion brands

· Commercial Acumen

· Strong leadership and customer management abilities

· Excellent communication and interpersonal skills

Job Description

· Attend site visits and tender show round

· Propose and design simple yet sustainable landscape designs for specified sites

· Prepare quotes and landscape maintenance reports

· Coordinate work orders with ground crew

· Dealing with complaints from client on site

· Prepare maintenance schedule

· Monitor and recording of site staff attendance

· Handling few projects assigned and coordination

· To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

· Facilitate on the job training program for new crew members and provide ongoing training for crew members’ skill development objectives

Requirements

· Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 5 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Responsibilities

· Handle set up of new companies e.g. in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

· Frequent travel to Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

• Whole group inventory control and intercompany inventory flow

· Monitor procurement, shipment and logistic management

Preferred Qualifications

§ Substantiate knowledge in company set-up, business license, suppliers and customers network, tax computation, custom duties, shipment Form E, suppliers, customers payment formalities, logistic and operation procedures etc in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets.

§ Diploma / Degree in Accounting / Finance / Business Administration / Commerce etc. subjects

§ Over 20 years and above relevant working experience preferred

§ Exposure in operations of companies in overseas market

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ With inventory control software knowledge e.g SAP / Microsoft Dynamics etc

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in English is essential. Another Asian language as Vietnamese, Thailand, Chinese Mandarin and Cantonese, Indonesian, Malay, Burmese is an advantage.

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Job Description:

The Client Manager is a seasoned subject matter expert. This is a quota-bearing sales persona and is primarily responsible for taking full ownership of assigned accounts and manages and grows relationships to drive expansion and renewals across all solution areas.

This role is able to do so by leveraging company's tools and methodologies to analyze the client’s situation and business requirements. This role possesses advanced planning skills to coordinates the interaction of a number of company role-players in different geographies during the sales engagement.

The Client Manager displays strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.

This role requires to interact with Japanese Stakeholders both internal and external on day-to-day basis as part of the client engagement and services, hence requires to be proficient in Japanese language in writing, reading, listening and speaking.

Key Responsibilities:

· Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients.

· Builds relationships and influences stakeholders. Works with and through company's network of offices to deliver an excellent client experience in each relevant market.

· Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.

· Develops and drives organization strategy with local client managers within assigned regional accounts.

· Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).

· Minimizes churn and maximizes retention in assigned accounts.

· Use company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.

· Be fully aware of and understand the International Trade Policy.

· Meets or exceeds quota targets through comprehensive account management.

· Grows the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio.

· Drives passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

· Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions.

· Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.

· Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.

· Positively influences and enables financial control, governance and compliance in a region throughout area of specialization to prevent and reduce financial costs. Acts as first point of contact for client issues.

Knowledge and Attributes:

· Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset.

· Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements.

· Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.

· Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.

· Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations.

· Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills.

· The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor.

· Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes.

· Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous.

Required Experience:

· Seasoned experience in a global partner management role.

· Seasoned experience in a sales environment and/or customer service role.

· Seasoned experience in the IT or professional services industry with a focus on business development and/or sales.

· Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.

· Seasoned sales orientation with experience working with clients and business teams to create sales-orientated solutions and services.

· Seasoned experience gained in a similar client manager role

· Seasoned experience working with Salesforce.com contact platform.