· Leading a team of sales personnel.

· Actively exploring business opportunities to increase sales volume.

· Identifying potential markets, sales channels, competition, and proposing effective sales strategy plans for account expansion & development to achieve monthly and quarterly sales targets & KPIs.

· Managing all sales channels, eg. general trade, modern trade, and ensure daily operations function well.

· Establish network and build good rapport with new clients.

· Conceptualize strategic business plans that expands company’s customer base.

· Presenting relevant sales & operations reports and forecasts to the management team.

Key Responsibilities:

• Lead and manage projects from initiation through to delivery, ensuring that all project objectives are met.
• Develop detailed project plans, including scope, timelines, budget estimates, resource allocation, and risk management strategies.
• Coordinate internal and external teams to ensure seamless collaboration and project execution.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Communicate effectively with stakeholders, providing regular updates on project status, changes, and milestones.
• Foster a culture of continuous improvement by providing feedback, conducting post-project reviews, and implementing lessons learned.
• Ensure compliance with industry standards, regulations, and company policies throughout the project lifecycle.

Skills and Qualifications:

• Good knowledge of Electrical and ELV systems.
• Excellent underground and overhead electrical design skills.
• Powerful contract execution and handling skills.
• Updated knowledge of new electrical system.
• Team leader and headship ability.
• Effective organizational and associational skills.
• Computer skilled: MS-Word, MS-Excel, MS-Power point, AutoCAD2014, Revit MEP, Project Management

About Apeiro Networks

Apeiro Networks is a leading network infrastructure solutions provider with a strong presence in Singapore, Malaysia, and Hong Kong. We specialize in delivering cutting-edge solutions that enable high-performance and resilient network infrastructures.

We are seeking a dynamic and experienced HR Managerto lead the human resource function and oversee office administration. This role is critical to fostering a high-performance and collegial culture while ensuring the efficient management of all HR and administrative processes.

Human Resources Operations:

• Support the implementation of HR policies and procedures that comply with company standards and legal requirements.
  • Handle day-to-day HR functions, including recruitment, onboarding, employee record management, and offboarding.
  • Address the employee relations matters to promote a positive workplace environment.
  • Assist in coordinating training and development initiatives to enhance employee skills.

Recruitment and Staffing:

• Work with team leads to understand hiring needs and support the recruitment process.
• Source, screen, and coordinate interviews for potential candidates.
• Maintain a talent pool for future recruitment needs.

Employee Engagement and Culture:

• Assist in organizing team-building activities and recognition programs.
• Support the performance review process by tracking and coordinating review timelines.

Compliance and Payroll Support:

• Ensure HR practices comply with local employment laws in Singapore, Malaysia, and Hong Kong.
• Assist in managing payroll processes and employee benefits administration.
• Maintain accurate employee records and ensure compliance with data protection regulations.

Office Administration:

• Manage day-to-day office operations, including facilities coordination and supply management.
• Liaise with vendors and service providers to ensure smooth office functioning.
• Manage office budgets and ensure cost-effective solutions for administrative needs.

HR Reporting:

• Prepare reports on HR metrics, including recruitment progress and employee engagement activities.
• Assist with documentation for audits and compliance reviews.

Qualifications and Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in HR operations and office administration.
  • Exposure to HR practices in Singapore is essential; experience with Malaysia or Hong Kong is a plus.
  • Basic understanding of employment laws and HR policies.
  • Strong organizational skills with an ability to manage multiple tasks.
  • Proficiency in HR software and Microsoft Office Suite.
  • Strong interpersonal and communication skills for effective collaboration.
• Fluency in English is required; additional language skills are an advantage.

Why Join Apeiro Networks?

• Be part of a dynamic company that values innovation and excellence.
• Work in a collaborative environment that promotes growth and inclusivity.
• Competitive compensation package, including benefits and professional development opportunities.
• Opportunity to contribute to shaping the company’s culture and organizational success.

How to Apply

If you are passionate about driving HR excellence and creating a thriving workplace environment, we’d love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and achievements to [email protected].

Join Apeiro Networks and help build a workplace where innovation meets collaboration across Singapore, Malaysia, and Hong Kong!

Enforcing food handling regulations and other guidelines to increase guest safety. Promoting the restaurant and finding ways to bring in more customers. Handling customer complaints. Completing necessary paperwork, such as sales, inventory and staff attendance reports.

Job Responsibilities

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

Requirements

• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills
• Comfort working with budgets, payroll, revenue, and forecasting
• Ability to lead big groups of people
• Ability to work under pressure
• Standby for 24 hours
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

• Create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service
• NITEC/Diploma in F&B Management or equivalent
• At least 2 year(s) of similar working experiences
• Proficiency in MS Office application
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence and lead a team
• Able to work on weekends

Position title: Finance Manager

Reports to: Head of Finance & Procurement

Date: Jan 2025

Location: Singapore

Mission of the Department: The Finance department in WWF Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and WWF policies. We focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support WWF’s priority conservation activities in Singapore and the rest of the global network.

Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of WWF Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

Major Duties and Responsibilities:

Finance Operations Management

• Oversee the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger functions.
• Manage finance operations with two direct reports, supervising and mentoring staff to ensure productivity, professionalism, and performance.
• Drive the standardization of operational processes within the Finance Department.

Financial Reporting and Compliance

• Ensure timely monthly financial close, including the preparation of financial reports and schedules.
• Ensure reporting compliance with applicable regulations and guidelines, staying updated on accounting best practices and regulatory changes.
• Oversee the timely and accurate completion of all financial audits and tax filings, in compliance with regulatory requirements.
• Work closely with the Head of Finance to deliver on the compliance agenda.

Business Partnering and Strategic Support

• Support the annual budget preparation and monthly reforecast exercises.
• Partner with fundraising teams on performance reviews, reforecasts, and budgeting.
• Provide guidance for the department's digital transformation initiatives, including ERP implementation and procure-to-pay processes.

Internal Controls and Governance

• Strengthen internal controls and governance practices, including handling internal audits and implementing recommended improvements.
• Collaborate on governance initiatives to ensure compliance with internal and external standards.

Tax, Treasury, and Financial Matters

• Manage tax compliance, cash flow, treasury operations, and other related financial responsibilities.

Required Qualifications

• Bachelor's degree in accounting, finance, or a related field;
• Minimum of 5 years of relevant accounting experience, preferably in a non-profit organization.
• Strong understanding of non-profit accounting principles, fund accounting, and grant management a plus
• Proficiency in accounting software and advanced knowledge of MS Excel.

Required Skills and Competencies

• Good knowledge of IFRS and GST
• Experience in SAGE or other accounting systems e.g., SAP, Oracle would be an advantage
• Familiar with good internal control practices
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in leading and developing a team of accounting professionals.
• Demonstrated commitment to the mission and values of non-profit organizations.
• Team player
• Able to prioritise and operate under tight deadlines
• Good communication skills, with spoken and written fluency in English
• An interest in conservation
• Adheres to WWF’s values, which are: Respect, Integrity, Courage and Collaboration

Working Relationships

Internal – All departments in the organisation and within the WWF network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Project Manager

Key Responsibilities

1. Accountable for overall project delivery in compliance with banks governance processes.

2. Driving project working and steering committees

3. Senior stakeholder management and leadership updates

Key Requirements

1. 10-15 years of experience in Banking industry

2. Should have experience as a project manager in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision

4. Good to have experience in data migration & reconciliation, data analytics, compliance domain

• At least 1 year of Sales experience within the interior construction sector.
• With presentations and time management skills.
• Diploma / certification in any of the following: Architecture, Interior Design, Project/construction management, Marketing Management or related building construction/ M&E studies, Marketing Management.
• Familiar with, electrical, Celling partition work, carpentry, Tilling work, Awning work, renovation works and fit-out works.
• Experience in managing multiple projects.
• Positive, commitment and “can-do” attitude.
• High integrity, good team player, keen desire to learn, contribute, advance and progress with the company.
• Delivering business/Market share in collaboration with Zonal Sales teams for the year/quarter/month
• Salary+Sales Commission+Yearly Bonus
• Responsible to lead development and implementation of key strategic marketing initiatives for Singapore comprising of PQ, CPC, PDA and Bussmann in order to achieve the Sales Revenue growth in Singapore year on year
• Coordinating market analyses with sales team members and defining appropriate forecasts and plans
• Driving sales efficiency by delivering appropriate product knowledge information and training for each salesperson
• All works Monitoring with subcontractor and handover to clients.
• Monitoring Payment

About Us
We are an up-and-coming Chinese hotpot restaurant, offering a premium dining experience with authentic flavors and exceptional service. With a focus on innovation, team synergy, and customer satisfaction, we are expanding and seeking passionate individuals to join our management team.

Key Responsibilities:

• Oversee daily operations, ensuring smooth workflow and adherence to company standards.
• Manage and train front-of-house (FOH) and back-of-house (BOH) teams, fostering teamwork and efficiency.
• Monitor and optimize operational performance, focusing on customer satisfaction and profitability.
• Develop and implement SOPs to maintain high service and food quality standards.
• Handle staff scheduling, recruitment, and onboarding processes.
• Ensure compliance with all health, safety, and hygiene regulations.
• Liaise with suppliers to maintain inventory and control costs effectively.
• Address customer feedback professionally and implement improvements.
• Plan and execute promotional activities to boost sales and brand visibility.

Requirements:

• Proven experience as an Operations Manager or in a similar role within the F&B industry, preferably in hotpot or Chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Familiarity with local health and safety regulations and licensing requirements.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts.
• Passion for delivering exceptional dining experiences and achieving sales targets.

Role and Responsibilities

• Ability in leading of Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• To implement control measures on material / plant & equipment / utilities usage.
• Supervise daily site activities.

Job Requirements

• Degree in Civil / Structural / Building Engineering
• Completed 2 Projects as Project Manager in Residential Condo, Residential Development
• Min 3-5 years relevant experience.
• Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.
• Certificate of Project Manager
• Microsoft Project

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

Mon to Fri: 8am to 5:45pm

• Minimum 3 years of Singapore PUB project experience is mandatory.
• Supervise and lead the construction team to lay down construction milestone.
• Able to manage Piping and equipment installation projects including planning and implementation.
• Manage construction activities, ensuring timely and smooth progress of the operations.
• Responsible for implementing the work plan and attending project meetings
• Resolve design site problems encountered during the construction period.
• Monitor and ensure subcontractors comply with specified requirements.
• Identify and comply with all applicable statutory/ regulatory requirements related to project.
• Coordination and sequencing of works of different subcontractors.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks.
• Respond swiftly to work delays, emergencies and other problems.
• Clear communication to external parties including client, subcontractors, consultant, vendor etc on project needs, requirements and schedule by means of daily construction oversight.

Job Description:

This job will cover Operational Risk Management (ORM), giving the potential candidate a wide range of exposure. Scope involves the below but not limited to:

• Perform sanity checker in the Self-Assessment of each department, and prepare consolidated reports and submission to Head Office
• Coordinate annual exercise for BIA and follow up with stakeholders on new services/systems as well as RTO requirements
• Coordinate the completion of Head Office requirement including identification of SG Branch's system/data/files, definitions for SG Branch and liaise with Head Office risk teams to ensure compliance
• Assist with regulators/consultant/internal auditors/external auditors/Head Office queries in relation to ORM
• Arrange SG ORM related meeting and prepare minutes
• Review SG Procedures, discuss, and seek sign-off locally and from Head Office
• Attend to queries and provide advisory to SG staff

Candidate Profile:

• Degree in relevant discipline from a recognized university
• Minimum 2 years of experience in Banking
• Experiences in Internal Audit, compliance, regulator, or ORM will be a plus.
• Good communication and organization skills, with the ability to interact with our Head Office colleagues in Taiwan

Responsibilities:

• Reporting to the Operations Manager, you shall direct and manage a team of staff to ensure the smooth running of the daily operations of the restaurant in line with the Company’s business objectives.
• Being a team leader, you shall plan, coordinate and supervise activities of staff of both the front of house and the back of house to attain high standards of product quality, service as well as health and safety. Apart from the above, you shall be responsible for inventory management and restaurant management through proper planning and utilization of available resources.
• With sound working knowledge and a good understanding of the market trend, you shall be involved in the development of in-store marketing activities to drive traffic to the restaurant.
• In addition, you shall ensure that all equipment and in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• You will also hold a supervisory role such as the authority to influence or make decision on issues such as recruitment, discipline, termination and assessment of the performance of your staff.

Requirements:

• Diploma in Operations Management / Hospitality Management or related field
• Min. 3- 4 years of relevant working experience in western restaurant
• Ability to thrive in fast-paced and highly energized working environment
• Mature and decisive with good business acumen
• Sound working knowledge with good leadership qualities
• Resourceful with excellent management and interpersonal skills
• Proficient in MS Office Applications
• Salary $3000 - $3800 (12 hours, 1 hour break)

Interested please send CV to [email protected]

Vel Heng Jee Ting (R108267）

Jobs Alley Pte Ltd (21C0599）

We are looking for a capable production manager to join our growing team. The primary duties of this role include production planning, resource allocation and safety compliance. If you have excellent communication, leadership and time management skills, this may be the job for you. Please note candidates require at least four years of experience in the manufacturing industry.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is responsible to deliver the right protection and group product solutions to targeted customer segments through our distribution channels (Agency, Bancassurance/Partnership, Group, Digital, etc) and also to ensure effective maintenance of the existing product shelf.

Job Description:

• Ideation and development of new product solutions that are market leading, meet customer needs and improve financial performance.
• Support the implementation of strategic initiative across PACS to drive the protection and group business
• Work with Actuarial Pricing in achieving a balance for all stakeholders, eg. Compensation, pricing, product benefits, time to market, etc
• Participate and support the Head of Department in engagement with distribution partners on product ideation and development
• Work with the delivery/implementation team and other stakeholders to ensure product launch is in accordance to the product plan and meets the objectives of the business case
• Work with marketing and distribution teams to provide education, support and communication tools to better target new customer and service existing customers.
• Tracks performance of products launched and collaborate with stakeholders to improve its performance and/or address any gaps
• Actively monitor the competitive environment and provide the relevant analysis and/or recommendation to support the distribution

Who we are looking for:

Competencies & Personal Traits

• Strong analytical skills and an ability to understand complex insurance product levers
• Good spoken, presentation skills and written communication as well as articulate interpersonal and negotiation skills
• Demonstrate influence and maturity for effective collaboration across departments
• Adaptable and can deal with change and ambiguity
• Dynamic individual who strives in fast moving environment

Working Experience

• Diploma / Degree with at least 8 years or more of experience with successful track records in the area of life product developments
• Ability to work in a team effectively while managing tight timelines and working in a fast-paced environment
• Independent and able to manage relationships with internal and external stakeholders

Education

• Degree in Actuarial/Marketing/Business Administration/Mathematics or related discipline

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

- Supervise daily operations to ensure smooth and efficient functioning of the restaurant.

- Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.

- Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.

- Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.

- Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.

- Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.

- Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.

- Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

- Bachelor’s degree in hospitality management, business administration, or a related field is preferred.

- Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.

- Strong understanding of Korean cuisine, culture, and fine-dining service standards.

- Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.

- Ability to work in a fast-paced environment, including evenings, weekends, and holidays.

- Proficiency in restaurant management software, POS systems, and financial reporting tools.

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

working time: 8am to 6pm

location: around serangoon area inside GCB

• Household Management: Overseeing daily household operations, including cleaning, organizing, and maintenance.
• Scheduling: Managing calendars, booking appointments, and coordinating travel arrangements.
• Errands: Running errands such as grocery shopping, picking up dry cleaning, and mailing packages.
• Meal Planning: Planning and preparing meals, or arranging catering services.
• Administrative Tasks: Handling correspondence, answering phone calls, and managing emails.
• Event Planning: Organizing parties, gatherings, and other events.
• Financial Tasks: Paying bills, managing budgets, and handling financial transactions.

Skills and Qualities:

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Communication Skills: Excellent verbal and written communication skills.
• Reliability: Dependability and trustworthiness.
• Flexibility: Adaptability to changing schedules and tasks.
• Problem-Solving Skills: Ability to handle unexpected situations and find solutions.
• Tech-Savviness: Proficiency with modern devices and software.

Requirement:

-Minimum Qualificatin Bachelor’s Degree.

-Able to work in fast paced environment.

-Must able to lead the project team

- Minimum 7 years of experience in Project Manager

- Strong leadership and organizational skills

- Excellent communication and problem-solving abilities.

- Minimum age 35 to 40.

NES Fircroft has partnered with a highly renowned Chemical Distribution company to find a highly motivated and dynamic Finance Manager to oversee the financial operations and ensure the company’s financial health.

The ideal candidate should possess comprehensive knowledge of full-set accounting and demonstrate proficiency in financial reporting, budgeting, and analysis.

Experience in human resources payroll or general HR functions would be a distinct advantage.

This role is ideal for a vibrant and energetic professional looking to contribute to a fast-paced and dynamic environment.

Key Responsibilities

• Manage full sets of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Prepare monthly, quarterly, and annual financial reports, ensuring compliance with statutory requirements and accounting standards.
• Develop and monitor budgets, forecasts, and cash flow management to support business decision-making.
• Ensure accurate and timely financial and management reporting.
• Oversee tax submissions, audits, and regulatory compliance.
• Collaborate with internal departments to provide financial insights and recommendations for business growth.
• Handle human resource payroll processing and reporting.
• Support general HR administrative tasks, including employee records management and benefits administration, as needed.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum of 3 to 5 years of relevant experience in accounting and finance, with a strong grasp of full-set accounting.
• Proficiency in accounting software (e.g., MYOB, SAP, QuickBooks) and Microsoft Excel.
• Experience with payroll processing and general HR functions is a strong advantage.
• Strong analytical, problem-solving, and organizational skills.
• Attention to detail, high accuracy, and the ability to meet tight deadlines.
• Excellent communication and interpersonal skills.
• Energetic, proactive, and adaptable with a positive attitude.

Requirements

Minimum 5 years of experience in Japenece Resturant

Familarity with food handing

Strong communication and interpersonal skills

Flexibility to work shifts weekends and pubic holidys

Able to work indenpently and in a team

Job Description

Esure smooth operations of the restaurant

Mange and run the daily operations of the restaurant ,ensuing that the sales targets and the service standards are met

To hit all financial targets

Site managers work on building and construction sites to ensure a project completes safely, on time, and within budget. They monitor and direct contractor activities from start to finish and direct and oversee various contractors and subcontractors from site preparation and foundation laying to the final touches.

It includes the following:

1. Supervising and overseeing the direction of the project, ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs.

2. Liaising with the client, other construction professionals and, sometimes, members of the public. 3. Coordinating and supervising construction workers. 4. Selecting tools and materials.

5. Making safety inspections and ensuring construction and site safety.

6. checking and preparing site reports, designs and drawings.

7. Maintaining quality control procedures

finding ways to prevent problems from happening and to solve any that crop up

assessing and minimising risk.

8. Writing reports and keeping on top of paperwork.

9. Helping to negotiating contracts and securing permits and licences.

1. Time management Skills.

2. People management Skills.

3. Communication Skills.

4. Negotiation Skills.

5. Decision-Making Skill.

6. Critical Thinking Skill.