• We are looking for competent and cheerful service crew to take and deliver orders. You’ll be the face of the restaurant and play an integral part in customers’ experiences.
• Service crew responsibilities include ensuring tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

job highlights

4 off days monthly, rest days depend on schedule. able to work long hours and late in evenings and weekends

Competitive salary 3k and above

Positive and nurturing working environment

Work location: islandwide

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Job Description:

The Operations Manager will oversee and manage all operational activities within the company. This position requires a highly organized, detail-oriented individual with strong leadership skills and understanding of the construction and machinery sectors.

Key Responsibilities:

• Manage day-to-day operations departments, ensuring smooth and efficient processes.
• Oversee fleet management, ensuring proper maintenance, inventory control, and readiness of machinery and equipment for rent or sale.
• Lead and coordinate a team of technicians and support staff.
• Develop, implement, and improve operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Manage procurement, sourcing, and inventory management of machinery, equipment, and spare parts.
• Ensure compliance with safety regulations, industry standards, and legal requirements.
• Coordinate and oversee equipment delivery, servicing, and collection schedules to ensure timely execution.
• Monitor and report on key performance indicators (KPIs) to senior management.
• Identify and mitigate operational risks while ensuring operational continuity.

Job Requirements:

• Highly organized, proactive, and results-driven.
• Strong interpersonal and communication skills.
• High attention to detail and accuracy.
• Adaptable and capable of working in a fast-paced, dynamic environment.
• Ability to work independently and as part of a team.
• Valid driver's license

• 11pm-7am have to stay back inspection till 9am
• Everyday staff work arrangement
• Everyday following stewarding manager
• Maintain attendance and staff safety documents.
• Moring walkthrough with our manager (cleaning and checking)
• Handle all kitchen equipments
• Providing proper guidence to freshers regarding Kitchen cleaning
• Handling Hi-Jet and Scrubbing machine

Lead assigned team(s) in the development for an assigned portfolio of brand(s), with a view to ensuring a salient and differentiated positioning is developed in the various channels, in conjunction with upgrading the portfolio, where required, through packaging and/or formulation. Analyze industry trends, forecast market development and develop marketing plans to increase brand sales and profitability.

Job Description:

1. Outline the broad strategic framework necessary to achieve profitable long-term growth for assigned group of brand(s). Establish marketing goals to ensure share of market and profitability of responsible brands.
2. Develop and establish policies and objectives consistent with those of the organization to ensure efficient operation of team.
3. Ensure effective control of marketing results and adopt necessary corrective action to ascertain marketing objectives are met within designated budgets.
4. Oversee the execution of marketing programs; allocate marketing programs budget and ensure programs are delivered within budget. Anticipate issues and define alternatives to achieve success.
5. Monitor and evaluate key performance indicators that reflect brand health performance in the market, respond and implement revisions to marketing strategies which impact on brand success, as appropriate.
6. Review market research to anticipate competition and market trends and translate consumer attitudes into new branding directions.
7. Support the strategic planning and budgeting processes of the sales teams with market share performance metrics.
8. Collaborate cross-functionally with Principals, internal teams, senior management and external vendors to coordinate joint programs and initiatives, including promotions, marketing messages and collaterals.
9. Participate in the preparation of budgets; collect and analyze data in support of effective forecasting of expenditures; develop justifications for budgetary recommendations.
10. Recommend changes in organization and structure of marketing team to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to respond swiftly in relation to marketing threats and opportunities.
11. Perform other administrative supervisory functions including monitoring and evaluating staff performance, establishing work priorities, interviewing, hiring and provide for the training and development of staff.
12. Perform related duties as assigned.

Requirements:

At least 8 - 10 years of progressively responsible management experience in a marketing environment.

Prior industry experience preferred.

Successful track record in developing and executing marketing projects for brand portfolio.

Proven ability to lead cross-functional teams, including agencies and freelance creative talent.

Key Responsibilities:

1. Strategic Marketing Leadership

• Lead and oversee the provision of market intelligence on products and trends to advise management, Category and drive strategic initiatives and roll-out to Sales team
• Collaborate with Category and Sales team to identify and capitalize on emerging market trends and innovative concepts.
• Establish and maintain strong communication channels with regional and local sales/marketing networks to monitor and act on product trends effectively.
• Spearhead the development and upkeep of marketing database systems to track market trends, product information, and competitive insights.

2. Advanced Market Research and Analysis

• Drive market research initiatives, including engagement with external research services, to collect, analyze, and interpret data on current and emerging food trends.
• Advice Category, Sales and R&D team with insights into market trends, new concepts, and flavor applications to enhance product offerings.
• Conduct in-depth competitor analysis focusing on product concepts, applications, and design strategies to inform competitive positioning.
• Deliver comprehensive evaluations and actionable recommendations to support product development, flavor creation, and market strategies.

3. Marketing Presentations and Communications

• Develop compelling market presentations tailored to customer and sales team requests, showcasing innovative concepts and market insights.
• Act as a key presenter and strategic advisor in customer interactions and cross-functional team discussions.

4. Additional Responsibilities

• Undertake other relevant tasks assigned to support organizational goals and marketing effectiveness.

Requirements

• Bachelor’s degree in Marketing, Food Science, or a related field.
• Minimum of 3-7 years of experience in a similar role, preferably in the food or flavor industry.
• Strong communication, presentation, and interpersonal skills
• Expertise in marketing research practices and principles.
• Proven strategic thinking and analytical abilities to translate data into actionable strategies.
• Demonstrated ability to lead cross-functional teams and drive projects to completion.

Location: Paya Lebar

Job Description

•Lead and manage the planning, execution and completion of diaphragm wall construction projects.

•Oversee the design, development and approval of construction plans and technical specifications.

•Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.

•Ensure compliance with safety, health, environmental and legal regulations on-site.

•Monitor project progress, manage risks and make necessary adjustments to meet timelines.

•Manage project budget, including cost control, procurement and resource allocation.

•Prepare regular reports on project status, including schedule, financial performance and risk management.

•Resolve any project-related issues, conflicts and technical challenges.

•Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.

•Ensure the proper documentation and filing of all project-related activities and approvals.

Job Requirements

•Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field

•At least 8 years of experience in construction project management, specifically diaphragm wall construction

•Proven track record managing large-scale civil or infrastructure projects

•Familiarity with local building regulations, environmental and safety standards

•Strong Knowledge of diaphragm wall construction techniques and equipment

•Proficient in project management software

•Knowledge of budgeting, cost control and financial management of projects

•Effective communication, stakeholder, negotiation and conflict resolution skills

•Experience working with government agencies or large infrastructure clients;

•Required to travel to construction sites and work in both office and field environments.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Min Hiang Food Pte Ltd is a Beverage and Food manufacturing company. We are looking for a Customer Service/Order Processing Executive.

Job Scope:

- Attending to customers' enquiries efficiently and professionally on all online platforms and phone calls.

- Process and fulfilling online orders from different online platforms.

- Arranging logistic deliveries and informing customers of the delivery schedule and follow up and changes to ensure smooth and positive customer journey experiences

- Responsible for the checking of orders to ensure the right orders are being packed for delivery daily.

- Work closely with other departments to ensure the start-to-end positive customers experience and customers' expectations are met/exceeded.

- Handle any customers feedback in a customer focus centric manner.

- Preparing online sales reports

- Other administrative duties when required.

Job Requirement:

- Customer focus, patience, empathy and a “people-first” attitude.

- Problem-solving skills

- Responsible

- Fast learner

- Meticulous

- Proficient in Microsoft Excel/Word

- Good command of English and Mandarin.

- Positive learning attitude

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi

Retail Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Retail Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Consistently come up with strategies to attract potential clientele
• Coach and manage team of sales representatives
• Cultivate strong, long-lasting customer relationships by identifying and working on unmet client needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify shifting market trends and competition status
• Review and generate monthly strategy reports to increase sales
• Perform any other duties assigned by the director

Retail Manager Requirements and Skills

• High fluency in Tamil, Hindi, Malay, and English language is mandatory for this role
• At least five years experience in a relavent field
• BA/MS degree in business administration or a related field
• Highly decisive, able to frequently negotiate and communicate with key stakeholders and business partners to maximise sales growth
• Generating detailed monthly sales reports alongside quarterly sales analysis and business expansion proposals
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Knowledge of data analysis and report writing
• Availability to work during extended hours (e.g. evenings, public holidays, weekends)
• Oversee employee monthly roster and schedule independently
• Independently manage and assign staff to perform basic duties such as housekeeping, inventory, sales end transactions
• Analyse stock replenishment and prevent overstocking or stockouts
• Conduct regular inventory checks and resolve discrepancies

We regret to inform that only shortlisted candidates will be notified.

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

ROLES AND RESPONSIBILITIES

• Lead a team of Quantity Surveyors in bidding & post tenders
• Review /revise legal documents; correspondences; commercial agreements
• Suppor project teams in administering sub-contracts including progress payments, variation orders and contractual matters
• To evaluate and analyze sub-contractors’ pricings and award of sub contracts
• To prepare specification and sub contract documents with project team
• Manage delayed and disputed costs and variation claims
• Manage,strategize and assist in EOT claims
• To look out for tender opportunities and attend site show-rounds to tenders or visit site to understand the project site conditions.
• To undertake any other associated tasks and responsibilities assigned from time to time

REQUIREMENTS:

• Degree in Quantity Surveying or Construction Management or equivalent
• Well-versed in construction contract terminology and contract law
• Minimum 12 years of relevant working experience with 6 years in contract and commercial management.
• Experience in project with contract value in excess of $40 million.

KEY RESPONSIBILITIES:

1. Footwear and Apparel Sales & Key Account Management

• Achieve Net Sales and Gross Margin targets for Key accounts, based on the directional plans for each account
• Develop strategic alliances with Accounts to drive band share of their businesses, relationship development is a focus
• Ensure rolling business & Marketing plans are built for each key account
• Manage the sales of key accounts and provide supporting function to operations and marketing to deliver to plan
• Manage the brand segmentation between the accounts and ensure business operates profitably and ensure this leads to brand building strategies
• Liaise with commercial and merchandise managers to ensure that merchandise and sales strategies align with the account objectives
• Work with regional & local managers to ensure key accounts receive professional product presentations for all categories of business and the relevant support is provided
• Conduct monthly reviews and quarterly seasonal business review meetings with accounts.
• Ensure Trading Terms & funds are managed responsibly & to Budget
• Responsible for account forecasts and budgets to enhance business efficiency
• Prepare and conduct pre-line meetings take place with Key Accounts to outline future growth and strategic planning
• Outline and plan strategic direction for accounts to ensure future growth aligns to brand and commercial targets.
• Identify the strengths, weakness, and opportunities for growth of each account under allocation to build out a 5-year plan for each account.

Requirements and Attributes:

• Graduate Degree, preferably in business /retail or equivalent
• Well-developed computer and data analytical skills with a proficiency in MS Excel
• Proficient in English & Chinese
• Good analytical and communication skills
• Ability to multi-task and work under pressure
• Team player with logical thinking
• Self-motivated and driven by targets.
• Strong ability to influence and negotiate with others.
• Strong customer service experience

Job responsibilities:

Achieve growth and hit sales targets by successfully managing the sales team

Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Present sales, revenue and expenses reports and realistic forecasts to the management team

Identify emerging markets and market shifts while being fully aware of new products and competition status

1. Minimum 10 years of experience in Project management. With specialisation in

managing large scale IT projects, preferably datacentre and cloud setup and migration

2. Certifications in Project management and experience in Agile methodologies

3. Sound knowledge in IT Infrastructure (Compute, Network, Storage & cyber security) to

drive the projects

4. Experience in disaster recovery and business continuity

5. Knowledge of value stream mapping and process improvement techniques

Job Responsibilities:

1. Planning and scheduling of projects.

2. Responsible for managing clients expectations, developing project plan and defining the scope of the project and assigning team members to specific tasks.

3. Responsible for leading a team, provide guidance, training or coaching to the team members.

4. To oversee M&E construction projects and to monitor the projects are carried out with respect to the target schedule.

5. Responsible for project budget management, make sure that the project gets done without excessive spending and master the art of cost efficiency.

6. Responsible for evaluating team members' efficiency and effectiveness. Identify shortcomings and plan for ways to fix similar issues in the future.

7. To build teamwork among project team.

8. To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met.

9. To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors when necessary.

10. To forecast and anticipate possible issue for projects and to eliminate potential risks.

11. Planning of manpower and work arrangement with engineers and site person in charge.

Requirements:

1. Preferably Engineer specialized in Engineering - Mechanical or equivalent.

2. At least 5 Years of working experience in the related field is required for this position.

3. Energetic, self-motivated, good problem solving skills.

4. Willing to learn, positive and good attitude.

Job Title: Plant Manager

Our Client: International Chemical Multinational manufacturing plant with manufacturing facilities in the West. Their products have been well received internationally.

The Responsibilities:

• Provide site leadership for EHS programs and sustainability efforts to maintain compliance and continuous improvement and ensure all activities performed on the site are performed with safe operation
• Drive a focus on quality with the goal to provide the outstanding quality to the industry and build a proactive environment that identifies and solves problems for our customers' success
• Develop and execute a multi-year plant investment plan in coordination with business leaders and business partners
• Encourage and develop the production team for greater performance
• Implement and share best practices with the global production team
• Coordinate communication and interactions with governmental agencies, including requests for information, investigations / inspections and enforcement activities
• Participate and support ISO 14001 and ISO 45001 certifications
• Performs other duties as assigned by the Managing Director

The Requirements:

• Bachelor of Science degree in engineering, chemical engineering preferred
• Demonstrated ability in a production environment with proven experience leading a team
• Experience in multi-functional administrative functions
• Experience working with independent standards organizations and certification programs such as ISO 14001, ISO 45001, etc
• Strong “consultant” skills, including the ability to influence and empower leaders and employees through collaborative engagement and building/maintaining relationships
• High energy, motivation and dedication to take personal ownership of issues and drive them to outstanding outcomes
• Strong business and commercial acumen
• Excellent verbal and written communication skills with a broad range of audiences
• Ability to read, analyze and interpret technical reports and documents/standards, make sound judgments, and offer effective solutions
• Ability to successfully lead and develop personnel and work in a team
• Ability to handle and process confidential / critical information discretely
• Ability to work collaboratively and effectively in a team environment across multi-site organizations
• Ability to travel up to 10% of the time is required

All shortlisted candidates will be contacted

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-241111-365326

Job Description

1. Oversee efficiency daily operation running of the restaurant

2. Maintenance Restaurant Budget and meet the target goal

3. Planning sales and marketing promotion and events

4. Recruiting, training and supervising staff

5. To work with chefs and other personnel to plan menus

6. Control purchases and inventory

7. Prepare financial record for management

8. Handling administration and paper work

9. Liaising with guest, employee, suppliers, sales representative and authorised department.

Requirement

1. Minimum 2 years relevant experience

2. knowledge of food production methods.

3. Customer service, communication and interpretation skill

4. Leadership and organisational skill

5. Able to motivate and manage staff

6. Able to accept criticism and work well under pressure

7. Patience and the ability to remain calm in stressful situations

Responsibilities:

- Manage and oversee projects from initiation to completion.

- Develop project plans, schedules, and budgets.

- Coordinate and collaborate with project teams, subcontractors, and suppliers.

- Monitor project progress and ensure adherence to project plans and specifications.

- Identify and resolve any issues or challenges that may arise during the project execution.

- Conduct regular site inspections and quality control checks.

- Prepare and submit progress reports to senior management.

- Maintain effective communication and collaboration with internal and external stakeholders.

- Ensure compliance with safety regulations and industry standards.

Requirements:

- Degree in Engineering, Construction Management, or any related field.

- Min. 3 years of experience in project management.

- Strong leadership and communication skills.

- Excellent problem-solving and decision-making skills.

- Experience in the construction/process plant industry.

Working Hours (5.5 days):

Mon - Fri: 7.30am to 4.30pm

Saturday: 7.30am to 11.30am

Work Location:

Jurong Island

To develop strategies for Research & Development of machine tool products and technologies for CNC Milling, Die Sinker EDM and Wire EDM, including Peripheral Equipment and Automation to grow and enhance evenue and profits. Responsible to support the senior management in Company and R&D by providing strong leadership to achieve company targets and set direction for development of new technologies and products.

Main Duties & Responsibilities

1. Provide leadership to the department in order to drive strategic change and development.

2. Provide strategies and direction for new product development and new technology research and development.

3. Review and ensure company products and technologies are continuously improving to maintain competitive edge.

4. Provide strategies and is accountable for meeting company business targets with Sales and Production departments

5. Enhance company brand image and value through development of reliable, attractive, high-speed-high-accuracy products and technologies

6. Plan and implement action plans for regional and global cooperation for new development

7. Provide direction for compliance of employees to job process defined by policy Engineering to achieve and comply to quality and safety standards

8. Identify gaps in technical core competency and implement action plans through continuous learning and new innovation for enhancement

9. Plan and implement systems and process of knowledge bank for engineering information and infrastructure for a learning organization

10. Mentor and guide Managers to develop strong leadership and problem-solving competencies

Job Description & Requirements

This is a full-time on-site role for a Sales Manager at Onebyte Pte Ltd located in Singapore. The Sales Manager will be responsible for managing and leading a sales team, developing and implementing sales strategies, and meeting sales targets. The Sales Manager will also be responsible for building and maintaining relationships with clients, identifying new business opportunities, and providing excellent customer service.

Qualifications:

• Sales and Business Development skills
• Proven track record in achieving sales targets
• Experience in managing and leading a sales team
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of the Singapore market and industry
• Bachelor's degree in Business Administration or related field
• Experience in the IT industry is a plus
• Chinese Speaking background is a plus point as we have chinese speaking counter parties to liaise directly with
• Singaporean and Singapore PR welcome to apply

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Requirements:

• Degree/Diploma with more than 1-5 years of experience
• Preferred from Cyber Security/Electronic/IT industries
• Proficient in Microsoft office softwares
• Proven business negotiations and presentations skills
• Possess professional communication skills and relationships management
• Possess high responsibility and strategic thinking
• Implement key time-management skills in high demand settings

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

The HR Manager is responsible for managing the full spectrum of human resources functions in the organization. The HR Manager will work closely with business stakeholder, department heads, and employees to ensure the effective management of the workforce and the alignment of HR initiatives with the company’s strategic objectives.

• Collaborate with leaders and department heads to determine staffing needs and forecast talent requirements based on business goals.
• Manage the full recruiting lifecycle (source, screen, interview, hire and onboard) and keep track of job boards, social networks, industry contacts and other platforms that enable HR hiring especially for logistics and retail front-line positions.
• Overseeing company performance appraisal process by effectively managing the performance of employees and ensuring the development and retention of top talent.
• Develops and maintains a fair, competitive, and motivating compensation and benefits structure that supports the overall goals of the business and promotes employee satisfaction and retention.
• Streamline and maintain a record of the company's monthly incentives/commissions, and regularly review the incentives/commissions scheme to ensure it aligns with the business objectives.
• Identify the learning and development needs of employees in collaboration with managers to ensure the workforce has the skills needed to achieve organizational goals.
• Understanding of employee relations strategies to ensure a positive work environment and handling conflicts, grievances, and employee complaints in a fair manner.
• Ensure compliances to all relevant labour laws, including those related to employment contracts, benefits, and workplace rights.
• Oversee and manage all aspects of the company's insurance policies, ensuring adequate coverage for all risks. This includes coordinating renewals, reviewing policy terms, and liaising with insurance providers to ensure optimal coverage and cost-efficiency.
• Align HR initiatives with the organization’s overall strategic objectives, ensuring HR supports the company’s long-term goals.
• Oversee the HR department’s budget, ensuring cost-effective solutions are implemented for all HR functions.
• Prepare and present HR reports to management, offering insights on staffing, turnover, employee performance, and other key HR metrics.
• Any other duties as assigned by the Management

Requirements:

• Possess Diploma/Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in a human resources or HR-related role, with at least 2-3 years in a managerial position preferable in Retail/Service Industry
• Proficiency in Microsoft Office Suite (Excel for reports/ data analysis, PowerPoint for presentations, Word for policies and internal communication).
• Knowledge of Labor Laws: Strong understanding of local Employment Act, and compliance requirements, such as anti-discrimination, Tafep guidelines, and other HR-related legalities.
• Ability to identify challenges or HR-related issues, analyse root causes, and propose solutions, especially in areas like performance, employee relations, and retention.
• Mature with strong interpersonal skills and the ability to communicate effectively with employees at all levels of the organization.