Job responsibilities

• Providing general administrative and clerical support.
• service and general administrative duties
• assist in aranging functions
• answering phone calls
• Any other duties as assigned by supervisor
• And any other Ad Hoc duties
• shuttle services to office provided from Joo Koon Mrt (morning and evenings)

Location : 2 Tuas South Link 1, #02-02, S(636904)

Mondy to Friday : 7am to 4pm; Saturday : 7am to 11am

Company bus pickup : Lakeside and Jurong East MRT station

Responsibilities:

· To be able to operate forklift, pallet jack, etc

· Put-away the stock to designate location and update the system

. Ensure the product and quantity receive correctly

. Report any discrepancy to Supervisor

. Perform cycle count in daily basis

· Assist to re-stack or changing pallet of stock at Warehouse when required

· Perform unloading and receiving the shipment from Vendors

· Perform sorting, picking according to the orders

· Check the shipment with Driver & Driver Assistant before dispatch

. Assist to load the goods into the truck for dispatch

· Warehouse housekeeping

· Assist on online KCP (events)

· Other Ad-hoc duties given by superior

Requirements:

- Candidate must possess at least Primary/Secondary School/"O" Level in Logistic/Transportation or equivalent.

• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): warehouse, picking, sorting, loading, unloading, logistics
• An advantage to have basic computer knowledge in Microsoft Excel
• Preferably working experience in FMCG warehouse
• Will be an advantage if candidate has a Forklift Operating License

责任：

• 从集装箱卸载托盘/箱子、拣取、分拣、装货卡车、库存清点、仓库清洁等

要求：

• 必须至少拥有小学/中学/"O"级物流/运输或同等水平。

• 此职位至少需要 1 年相关领域的工作经验。

• 必需技能：仓库、拣货、分拣、装货、卸货、物流

. 具备Microsoft Excel的基本知识者优先

• 最好是在 FMCG 仓库工作的经验

What you'll be doing

Providing administrative support to various parties, pertaining Purchase Orders, Deliveries, invoicing and others

Handling incoming phone calls, emails, and correspondence in a professional and efficient manner

Assisting with the preparation of weekly reports, presentations, and other documents as required

Maintaining and updating deliveries schedules

Coordinating various administrative tasks which include logistics and accounting.

Performing general office duties to support the overall operations of the business

What we're looking for

Minimum 1 year of experience as an Administrative Assistant or in a similar administrative role

Strong organisational and time management skills with the ability to prioritise tasks effectively

Excellent communication and interpersonal skills, with a professional and customer-focused approach

Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Attention to detail and the ability to work accurately under pressure

Adaptability and flexibility to handle a diverse range of tasks and responsibilities

What we offer

At GLOBAL PALLETS SERVICES (S) PTE. LTD', we are committed to providing our employees with a supportive and rewarding work environment. As an Administrative Assistant, you can expect competitive remuneration, opportunities for career development, and a range of employee benefits to support your wellbeing.

About us

GLOBAL PALLETS SERVICES (S) PTE. LTD' is a leading provider of high-quality pallet services in the Tuas West Region. With a strong focus on customer satisfaction and operational excellence, we are dedicated to delivering exceptional service to our clients. Our team of skilled professionals work collaboratively to drive the success of our business and contribute to the growth of the local community.

Apply now to join our team as an Administrative Assistant and be a part of our dynamic and growing organisation.

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

About the role
We are seeking a Temporary Executive (Communications) to join the National Institute of Early Childhood Development (NIEC) in the West Region on a 6-month contract. The individual will be supporting the team mainly in the areas of content creation, collaterals and branding.

What you'll be doing

• Assist in the development and editing of communication materials including posters, brochures, social media graphics and EDMs
• Handle copywriting, designing and production of print and digital collaterals
• Help manage and coordinate communication projects and outreach events including logistics arrangements, preparation of event materials, liaising work and participation on-site and virtual
• Help track, analyse and compile reports on the performance of media coverage, communication campaigns and initiatives using tools like Google Analytics, social media analytics, and email campaign metrics
• Collaborate closely with teams from various departments and students to gather insights, consolidate inputs and create content that supports communication goals
• Coordinate meetings with external stakeholders including vendors and partners
• Conduct research on brand audits, consumer preference surveys and competitor reviews generate valuable insights that inform communication strategies

What we're looking for

• Current Polytechnic or University student in marketing or communications discipline
• Possess experience in graphic design and video editing skills
• Possess experience in copywriting, designing and production of both print/digital collaterals
• Good organisational and time management skills with great attention to detail
• You are a self-starter and collaborative team player
• Proficient in Microsoft Word, Excel and PowerPoint
• Hands-on knowledge of Graphic Design Software i.e. Adobe Photoshop, Illustrator and Canva, and social media platforms (LinkedIn, Facebook, Instagram, Tik Tok, Telegram)
• Good command of English with solid writing skills; bilingualism is a plus

To Apply

• Please submit your resume along with the links to your portfolio
• Include a summary of your experience in content creating and social media

IT Infrastructure Maintenance:

• Oversee the day-to-day operations and maintenance of our IT infrastructure, including servers, networks, storage systems, and other related equipment.
• Monitor system performance and identify potential issues proactively.
• Implement and maintain effective security measures to protect our IT infrastructure from threats.
• Perform routine hardware and software upgrades and updates.
• Provide technical support to users and troubleshoot issues promptly.

Facility Maintenance:

• Coordinate and manage facility maintenance activities, including building repairs, electrical systems, and plumbing.
• Ensure compliance with safety regulations and standards.
• Oversee vendor contracts and service agreements.
• Conduct regular inspections and audits of facilities.

Project Management:

• Participate in IT infrastructure and facility improvement projects.
• Develop project plans, timelines, and budgets.
• Coordinate with stakeholders and vendors to ensure successful project execution.

Documentation and Reporting:

• Maintain accurate and up-to-date documentation of IT infrastructure and facility assets.
• Prepare regular reports on system performance, maintenance activities, and project status.

Requirement:

• Minimum of 2 years of experience in IT infrastructure and facility maintenance.
• Strong technical knowledge of servers, networks, storage systems, and virtualization technologies.
• Experience with IT infrastructure monitoring and troubleshooting tools.
• Familiarity with facility management practices and regulations.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

Duties and Responsibilities

· Load, unload, transport and stack cargoes in/out of warehouse/designated storage area, or on/off vehicles by operating forklift truck or any other warehouse materials handling equipment.

· To follow and comply with all safety procedures and guidelines in the warehouse and storage areas when operating forklift trucks or any other warehouse equipment.

· Utilize the WMS (or equivalent) to perform daily warehouse duties which includes but not limited to handling inbound, outbound operations, inventory management, material handling and housekeeping responsibilities, including receiving, picking, packing and shipping

· Monitor and ensure the integrity of data within the WMS, ensuring accurate inventory levels and locations at all times, and daily activities are logged into the system.

· Execute system-directed tasks such as cycle counting, and inventory adjustments to optimize inventory accuracy and availability.

· Extract relevant inventory data using WMS to address customer queries e.g inventory level) and to support subsequent analysis by management e.g Inventory cycle count)

· Operate and maintain warehouse equipment such as barcode scanners, mobile devices used in conjunction with the WMS.

· Serve as the primary user and administrator of the WMS for updating inventory, goods location and job statuses.

· To perform tasks as and when assigned by his immediate superior or the Warehouse Manager.

Requirements

• Min GCE “N” or “O” level.

• Valid Forklift License

• Ability to work harmoniously with others in the team

Working Conditions

5.5 Working days per week

Job Description

• Support buddy system within the team on day-to-day operational handling.
• Manage trucking activities to fullfill customers' delivery requirement.
• Deploy Prime Mover drivers to perform trucking activites.
• Ensure all drivers follow and perform safety checklist and requirements at all time to achieve zero accident.
• Monitor truck and delivery status to optimize resources.
• Ensure all Prime Mover drivers are aware of specific customer requirements.
• Perform CMS / CTR booking.
• Knowledge of Portnet and shipping document.
• Liaise with workshop on vehicle repair / routine servicing.
• Any other ad-hoc duties as assisgned by the Management.
• Independent and willingly to learn
• On-the Job training provided.

Job Responsibilites

• Handle and implement IT-related Project
• Liaise with external provider on IT related services
• Provide assistance on day-to-day IT-related jobs.
• Maintain IT-related System.
• Handle and implement marketing related activities
• Assist General Manager in implementing other projects assigned by the management.

• Requirement
• Education: Min. Diploma/Higher Nitec
• Career Level: Entry Level
• Proficient in Microsoft Office
• IT knowledge/background

We have opening for Kitchen Assistant at Canadian 2For1 Pizza (Kidzania)

Roles & Responsibilities

You are passionate about food. You take the initiative to ensure quality food, service. Through ownership, teamwork and kinship, you help to create memories for our guests.

Job Responsibilities:

Assist the kitchen in the pizza preparation.
Ensure the freshness and quality of food items
Maintain cleanliness and hygiene of the kitchen
Understand and ensure complies with the mandatory food safety and hygiene standards and requirements at all times
Perform other duties assigned by your superior.

Job Requirements:

No experience required, enjoy working in the kitchen environment
Demonstrate ability to work as a team
Possess a pleasant and outgoing personality
Able to work effectively in a fast-paced environment
Positive attitude with a service-oriented mindset
WSQ Food Safety Course is an advantage.

Working days and hours: Monday To Sunday (10 am - 6pm - subject to 1 rest day)

Meals and uniforms provided.

Able to start work immediately

Job Description

• Liaise with insurer and employees on insurance matters and support in yearly insurance renewals.
• Handle submission of employee insurance and medical claims
• Administer Career Conversion Programme (CCP), including programme structures, stakeholder management and project operations
• Work with departments and CCP participants on registration and monitor the progress, include claims submission
• Participate in HR related projects, company events and development programme.
• Contribute to the organization of employee engagement activities.
• Implement C&B Programs, assist the Head of HR to manage the organization’s compensation structures, benefits packages, and incentive schemes to ensure market competitiveness
• Salary Benchmarking and Analysis, conduct regular salary benchmarking to stay competitive within the industry. Analyze market data and adjust pay structures as necessary
• Assist in preparation for human resources management or development policies and processes
• Assist in monthly HR reporting, including compilation of monthly HR statistics, prepare Senior Management Meeting report, Board Paper, Annual Report and Sustainability Report
• Assist in maintaining HR records and databases

Job Requirement

• Diploma in HR Management
• Min 3 years of working exeprience in HR genalisit role
• Strong quantitative and analytical skills
• Proven experience in HR with a focus on compensation, benefits, and/or career development
• Proficient in HRIS, MS Office suite, including Excel and PPT
• Ability to handle sensitive and confidential information with discretion

Job Benefits:

• 5 days work week, 9am - 6pm
• Attractive remuneration package, Bonus + Incentive + Allowance
• Corporate phone provided
• Central Area

Job Description:

• Conduct market research and monitor trends in the leasing industry.
• Oversee negotiations for lease renewals.
• Finalize lease agreements and related documentation.
• Interact with tenants and building occupants regarding leasing and tenancy issues.

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Scope

• Handle general worker administration: work pass application / renewals, insurance & security bond applications, medical checkups, flight and dormitory arrangements
• Receive delivery of goods and issuance of tax invoice and delivery orders
• Other general administration activities

Requirements

• Minimum GCE O Levels qualification or equivalent
• No experience necessary / Fresh graduates welcome
• Proficient in computer and internet use

Responsibilities:

· Achieve and exceed sales targets by identifying and securing new business opportunities.
Promote and sell the company's products to existing and prospective customers.

· Manage sales documentation, including Contracts, Quotations, orders and invoices.

· Coordinate with the customer service and supply chain team to ensure timely delivery of products to customers.

· Conduct regular customer visits and meetings to strengthen relationships and identify new sales opportunities. Represent the company at trade shows and industry events.

· Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction. Address customer inquiries and resolve issues promptly and effectively.

· Develop interest and understanding of the company's product offerings.

· Gather and analyze customer feedback to improve products and services. Continuously seek opportunities for professional development and stay updated with industry trends.

· Consistently meet and exceed monthly sales targets and stay informed about market trends.

· Develop and implement sales plans and strategies to achieve targets. Prepare and submit regular sales reports, forecasts, and market feedback to the sales manager.

· Perform any additional work duties as assigned by the Management team.

Requirements:

· Preferably possess a minimum of 3 years of experience in food distribution or the Fast-Moving Consumer Goods (FMCG) industry with proven track record.

· Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

· With a positive, determined, and proactive work attitude.

· Display a pleasant personality, dynamism, independence, and self-motivation.

· Excellent customer service, communication, and problem-solving skills.

Working Hours

8am to 5.30pm (Monday to Friday)

8am to 12noon (Alternate Saturday)

Attractive Staff Benefits: Good performance bonus, medical benefits and staff purchase, etc

Responsibilities:

• Ensure that projects are carried out with duties encompassing – monitoring budget/expenditure, liaising with vendors/consultants, conducting on-site and off-site inspection, formulating project plans, and ensuring all works meet quality standards and government/building regulations to ensure project deliverables.
• Responsible from conceptualization to execution of design and layout of project works requested by Business Units.
• Prepare administrative and logistical management works (daily/nightly work schedule planning and execution, and regular checks and replenishment of equipment, tools and materials).
• Assist in daily administrative matters dealing with procurement and external vendors on signange collateral, filing, invoice, obtaining quotations, costing, fabrication and installation of the signage and artwork.
• Liaise with various departments and Business Units on producing artworks and signage collaterals.
• To prepare and conduct works in a safe and orderly manner by ensuring all protection and housekeeping are duly carried out.
• To provide prompt and timely updates on work progress to Supervisor and Managers (pre-assessment, commencement requirements, and post-checks).

Requirements:

• Possess at least a Diploma, all disciplines are welcome to apply (Civil Engineering, Architecture, Interior Design, Building Management, PMP, Quantity Survey or related field of study would be an added advantage).
• At least one year of project management experience across a range of disciplines.
• Proficient and well-versed in MS Office applications (PowerPoint, Word, Excel, etc.)
• Possess the required skills and knowledge such as good understanding of all paint systems and able to visualize and suggest course of actions for maximum efficiency.
• Ability to oversee construction/renovation related projects from conception to completion.
• Experience in handling contracts and procurement, an ability to read design drawings, architechtural/technical blueprints and shop drawings would be an added advantage.
• Flexibility to work based on a rostered 4-day work week, 12 hour per shift including break. Includes overnight shifts (on rotation), weekends and public holidays.
• Comfortable with working at height.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

We are a growing SME in the food manufacturing and distribution industry, offering a wide range of products. As we expand our reach, particularly into the HoReCa sector and web platforms, we seek a motivated Sales and Marketing Executive to drive both traditional distribution and digital marketing strategies.

Key Responsibilities:

• Develop and execute sales strategies to expand our presence in the HoReCa sector.

• Manage and grow our relationships with distributors and other key partners.

• Coordinate and optimize digital marketing efforts, including managing web platforms and social media channels.

• Identify and explore new business opportunities in both offline and online markets.

• Collaborate with internal teams to ensure effective promotion and product distribution.

• Track sales performance, marketing campaigns, and provide regular reports to management.

• Assist with market research to identify trends, customer needs, and competitive activity.

• Oversee and manage customer accounts to ensure high levels of satisfaction and retention.

Requirements:

• Diploma or higher in Business, Marketing, or a related field.

• Proven experience in sales, marketing, or a similar role, ideally within the food industry.

• Familiarity with both traditional and digital marketing platforms.

• Strong communication, negotiation, and relationship-building skills.

• Ability to multitask and work independently with a proactive attitude.

• Experience in the HoReCa sector is a strong advantage.

• Proficiency in Microsoft Office Suite and basic knowledge of web-based marketing tools.

Benefits:

• Competitive salary and benefits.

• Opportunity for career growth within a dynamic and expanding company.

• Work in a collaborative environment where your input and creativity are valued.

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Maintain accurate and updated inventory records
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Positive attitude, detail-oriented, organised, and able to prioritise tasks
• Good interpersonal, communication and analytical skills
• Good command of English (written and spoken)
• Ability to work independently and under pressure in a fast-moving environment
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

**Shuttle service is provided from/to Joo Koon

Job Descriptions

Accounting

- Full set of accounts (AR, AP, GL and bank reconcilation).

- Prepare Invoicing, debit and credit note and payment.

- Responsible for timely and accurate processing of payroll.

- Submission of monthly CPF Contribution.

- Generate monthly financial statement in a timely and accurate manner.

Admin

- Handle all adminstrative duties relating to HR matters and claims.

- Maintain employees personal records, overtime, attendance and leave records.

- Handle employee and vehicle insurance, etc.

- Any any ad hoc duties as assigned by the directors.

Job Requirements

- Diploma in Accounting

- At least 2 to 3 years of experience in keeping full set of Accounts is required.

- Familiar with Accounting, payroll software & MS Office.

- Initiative, independent person, and a team player.

- Good work attitude.

Interested applicants, please apply by email to [email protected].

We regret that only shortlisted candidates will be notified.

We are looking for an Executive (Finance) to monitor day-to-day operations and performance of the Finance section.

Salary: Up to $3,000/month + AWS/PB (Up to 3 months)
Location: Central Singapore
Working hours: Mon – Thurs: 8.30am - 6.00pm, Fri: 8.30am - 5.30pm

Job Responsibilities:

• To check the day-to-day income and payments for Finance‘s process.
• To perform keying in of accounting entries for all receipts and payments.
• To maintain the vouchers movement and do monthly stock count.
• To support Manager (Finance) and Senior Manager (Finance & Corporate Services).

Looking for:

• Singaporeans only
• Professional certification in finance or accounting such as LCCI and equivalent.
• 2-3 years of relevant accounting experience.
• Good knowledge in the use of Excel formula.
• Familiar with Government Instruction Manual
• 
  

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Only shortlisted candidates will be contacted.


Chloe Chew (R1768631)
ScienTec Consulting Pte Ltd | 11C5781

JOB SUMMARY:

The Guest Relations Executive (F&B) is responsible for providing exceptional service to guests within the food and beverage outlets, ensuring their needs and preferences are met. You will play a key role in maintaining the guest experience, from greeting upon arrival to ensuring a seamless dining experience. Your role is to deliver personalized service, foster positive relationships, and address guest inquiries, all while promoting a high standard of service excellence.

WHAT YOU WILL BE DOING:

• Greet all guests in a warm, friendly, and professional manner as they enter the food and beverage outlets.
• Escort guests to their tables, offering menu recommendations based on their preferences and ensuring a personalized experience.
• Address guests’ needs, special requests, or concerns quickly and effectively to ensure their satisfaction throughout the dining experience.
• Make recommendations for food and beverages, answering all questions regarding the menu, ingredients, and preparation.
• Monitor guests’ satisfaction during their meal and provide immediate solutions to any issues or concerns, ensuring a positive dining experience.
• Maintain an extensive knowledge of menu items, including the ability to explain dishes and wine pairings.
• Recognize repeat guests and take note of their preferences to create a personalized service experience.
• Ensure guests feel welcomed and valued, consistently going above and beyond to exceed expectations.
• Collaborate with the F&B team, including servers, chefs, and management, to ensure smooth and efficient service delivery.
• Coordinate special requests such as dietary restrictions, celebrations, or VIP services.
• Relay any guest feedback to the management team for continuous improvement in service delivery.
• Ensure a seamless dining experience by staying alert to guest needs and maintaining communication with the kitchen and service staff.
• Ensure that all dining areas are clean, well-organized, and prepared for guests.
• Assist with reservations, guest seating, and managing table assignments, especially during peak service times.
• Maintain a professional and neat appearance, adhering to grooming and uniform standards at all times.
• Handle guest complaints and concerns with a calm and professional demeanor, providing prompt and efficient solutions.
• Take immediate action to resolve any dissatisfaction and ensure the guest leaves with a positive experience.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Excellent verbal communication skills i
• A genuine passion for delivering exceptional customer service with the ability to engage guests and meet their specific needs.
• Able to handle guest complaints and resolve issues efficiently while maintaining guest satisfaction.
• Meticulous attention to detail, particularly in ensuring guests’ preferences and special requests are properly noted and followed.
• Strong ability to collaborate with all levels of the F&B team, from kitchen staff to management, to ensure smooth and efficient service.
• At least 1 year of experience in the hospitality industry, particularly within food and beverage service, with a focus on guest relations.
• Understanding of the menu offerings, including wine and food pairings, and the ability to communicate this knowledge confidently to guests.
• Ability to manage multiple tasks and priorities in a busy environment while ensuring top-notch guest service.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required in the hospitality industry.
  

Responsibilities

• Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations
• Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards
• Coordinate with internal departments to satisfy guests’ enquiries and requests on the arrangements of products and services for RWS members and guest
• Handle and resolve guests' feedback in a professional manner

Requirement

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Diploma with proficiency in Microsoft Office applications
• Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage.
• Must be able to work rotating shifts, including weekends and public holidays

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Curators develop and manage the collections and exhibitions of museums. They collect, research, interpret, and make the collections accessible to the public through exhibitions, publications and interpretive displays. As an Executive of the Curatorial Team of Defence Collective Singapore (DCS), you will be part of a dynamic team that is passionate about National Education and Singapore’s defence heritage and culture of the five entities within DCS (namely Singapore Discovery Centre, NS-themed Gallery, Singapore Airforce, Army and Navy Museums).

From engaging a wide range of community contributors, conducting primary research and identifying possible donations and collections that will enhance the national narrative, to creating awareness and appreciation, this wide-ranging role covers various aspects of curation, storytelling, research and community engagement.

Responsibilities

• Carry out primary research through oral history and video documentation to enrich content
• Curate and conceptualise themes and narratives for permanent galleries, special exhibitions and publications related to Singapore's defence history and heritage
• Conceive, develop, and publish exhibition catalogues, scholarly articles, and related works, including via digital formats
• Oversee outreach and propose promotion strategies of museum and archival projects, including attending to internal and public enquiries regarding collections, delivering lectures and leading tours in exhibitions
• Work with the Collections and Library & Archives teams in reviewing strategies and maintaining a sustainable framework and schedule to archive old and new collection
• Work closely with collection managers, conservators, designers and related parties to set up and project manage exhibitions
• In-depth involvement in acquisition of new artefacts, maintaining relationships with donors, cultivating new patrons, and securing loans of collections and objects from other institutions and private collectors
• Engage internal and external stakeholders to explore and confirm acquisitions and negotiating terms of acquisitions according to industry practice
• Work with the Collections team to enrich content by providing research information for the artefact inventory and digital database, ensure accuracy in information and its accessibility for instructional and research purposes
• Work with the Director in seeking collaboration opportunities including connecting with reputable external agencies
• Work with the Director in internal and external stakeholder management and maintain strong professional relationships and long-term partnerships
• Foster and maintain good working relationships with existing and potential patrons, trustees, key stakeholders, and museum colleagues across the country and abroad, as well as with the academic community and collectors
• Provide administrative support for curatorial activities and manage curatorial projects, including academic conferences and community consultations
• Actively collaborate with other departments including digital, education, programming and marketing
• Manage and administer ad-hoc projects, processes, and procedures, as and when required

Requirements

• BA (with Hons) in Arts or Social Sciences in history, humanities and social sciences or curatorial studies
• At least 3 years of curatorial experience in a reputable museum or gallery
• Experience in proposing outreach strategies through various platforms including social media
• Experience in stakeholder and donor engagement, soliciting donations, secure loans of significant collection and sponsorships
• Possess basic knowledge in international museum and archive principles, standards and practices, development, current and emerging trends, and professional code of ethics and practices
• Excellent research, writing, communication, and interpersonal skills
• Fluency in English and proficiency in other languages would be advantageous
• Meticulous and able to manage multiple projects simultaneously
• Strong organisational, project management, and inter-personal skills, able to work independently and as part of a team
• Demonstrate thought leadership in the field through sharing of knowledge at conferences, talks and publications by actively engaging with content generated by visiting artists and curators