Customer payment advisor | 5.5 Day | Jalan Besar|

Responsibilities:

- Manage and provide customer service support via phone call, Live chat /emails to clarify the payment details and remind clients to make payment

-Understand customers' needs and provide alternative payment plan to aid client’s situation (i.e. dates/amount)

-Handle customer queries & promote RON renew

-Understand and review customers background (such as CPF, income tax, car leasing, credit bureau etc.) and advice whether customers are suitable for installment plan.

-Any ad-hoc duty assigned by the management.

Requirements:

- Good communication skills.

- No prior experience needed, on-job training would be provided

- Have instant message and telephone etiquette

- Ensure each customer is provided with exceptional service

Who Are We

Founded in 2012, XM Studios is a Singapore-based global design studio specialising in the creation of hand-crafted luxury collectibles. XM Studios is recognised annually by various international industry bodies as one of the best design houses in pop culture collectibles, having scooped up numerous awards from community-led events such as the Statue Forum Awards.

XM Studios was the winner of Singapore's Emerging Enterprise Award in 2018, and was previously awarded a prestigious "Mickey" award by Disney for Product of the Year.

Current intellectual property licenses include Disney (Marvel, Mickey & Friends), Warner Bros. Consumer Products (DC Comics: Batman, DC Comics: Justice League, Looney Tunes, Harry Potter, Tom and Jerry, Scooby-Doo, The Great Gatsby), Hasbro (G1 Transformers), Ultraman and more.

For more information, please visit www.xm-studios.com.

We are seeking a detail-oriented and experienced Account Executive to join our Finance Team in supporting the Accounts function.

Key Responsibilities:

• Responsible for Account Payable & Account Receivables
• Responsible for full set of account including assisting in month end closing, preparation of schedules and reconciliation.
• Responsible for Singapore statutory tax compliance, inclusive of preparation of WHT and GST filing
• Support cross internal Finance Functions and ad-hoc projects, reporting and analysis
• Perform other related functions that may be assigned by Finance Manager and/or CFO.

Qualifications:

• Min 5 years of working experience in relevant fields: Finance, Accounting
• Diploma/ACCA in accounting or related field
• Expertise in fact-checking skills, ensuring the accuracy of facts and documents
• Proficient in Microsoft Excel, Word, & PowerPoint and Google Docs, Spreadsheet & Slides
• Good verbal and written communication skills to effectively interact with clients and internal teams
• Strong organizational skills to manage multiple accounts and meet deadlines
• Comfortable with working in a fun-dynamic business landscape; flexible with no 9 to 5 mentality

Role Overview:

Solution Executive plays a pivotal role in understanding the current business strategies and challenges faced by customers, and subsequently crafting and presenting innovative solutions to address these issues effectively. This role requires a deep understanding of project management principles and a track record of successfully handling projects, with a primary focus on delivering value to clients. The Solution Executive role combines strategic thinking, customer engagement, solution development, and project management skills to deliver innovative and impactful solutions to customers, driving business growth and fostering long-term relationships.

Job Description

· Engage with customers to comprehensively grasp their current business strategies and challenges.

· Conduct thorough analysis and assessment of customer requirements and pain points.

· Develop innovative and tailored solutions to address customer challenges, leveraging company products and services.

· Collaborate with internal teams, including sales, product development, and engineering, to create feasible and impactful solutions

· Articulate proposed solutions to customers in a clear and compelling manner, aligning with their business objectives and needs.

· Effectively communicate the value proposition of the proposed solutions, highlighting the benefits and outcomes.

· Utilize project management methodologies and tools to plan, execute, and monitor projects effectively.

· Ensure timely delivery of projects within scope, budget, and quality parameters.

· Proactively identify and mitigate risks and issues that may impact project success.

· Foster strong relationships with customers, serving as a trusted advisor and strategic partner.

· Continuously engage with customers to gather feedback, understand evolving needs, and identify opportunities for further collaboration.

Job Requirements

· Bachelor's degree in Business Administration, Engineering, Computer Science, or social science

· Willingness to learn

· Demonstrated expertise in understanding and addressing customer needs and challenges.

· Excellent communication and presentation skills, with the ability to convey complex ideas clearly and persuasively.

· Strategic thinking and problem-solving abilities, with a focus on driving tangible business outcomes for customers.

· Ability to thrive in a dynamic and fast-paced environment, managing multiple priorities effectively.

Job Description & Requirements

• Preparing equipment and materials for compounding
• Packing and labelling of products
• Maintaining, calibrating and sterilizing laboratory instruments
• Following strict testing and safety protocols
• Maintaining stocks of materials required to support laboratory operations
• Managing laboratory waste
• Cleaning equipment and laboratory ware

• Verify the accuracy and completeness of financial documents, reconciling discrepancies and resolving issues as needed.
• Assist with accounts payable tasks, such as invoice processing, vendor payments, and expense reimbursements, following established approval processes and payment schedules.
• Handle accounts receivable duties, including invoicing clients, tracking payments, and posting receipts to the appropriate accounts.
• Reconcile accounts payable and receivable ledgers, identifying and resolving discrepancies in a timely manner.
• Reconcile bank statements with internal records, verifying the accuracy of transactions and identifying any discrepancies or errors.
• Prepare financial reports and summaries, such as balance sheets, income statements, and cash flow statements, to support decision-making and financial analysis.
• Assist in the preparation of audit schedules and documentation for internal and external audits, ensuring compliance with auditing standards and regulations.
• Provide general administrative support to the accounting team, including answering phones, responding to inquiries, and managing correspondence.
• Assist in the preparation of financial documents, presentations, and reports for management, board meetings, or regulatory agencies.
• Collaborate with other departments or external stakeholders as needed to gather information, resolve issues, and support cross-functional initiatives.
• Follow established accounting policies, procedures, and internal controls to maintain integrity and accuracy in financial reporting.
• Stay informed about changes in accounting regulations, tax laws, and industry standards, ensuring compliance with applicable requirements.
• Assist in the implementation of process improvements or system enhancements to streamline accounting workflows and enhance efficiency.

Join a global event company as Marketing cum Administration Personnel

- Develop and implement marketing strategies to promote concerts and attract audiences worldwide

- Collaborate with event planners and vendors to coordinate marketing efforts across international markets

- Manage administrative tasks such as scheduling meetings, maintaining records, and providing secretarial services for concert planning

- Reach out to vendors, venue operators, and production companies in various parts of the world to ensure seamless event coordination

- Create and execute marketing campaigns across various channels to reach a global audience

- Analyze marketing performance metrics to optimize strategies for diverse markets

- Provide customer service and support to concert attendees from different countries

- Assist with concert logistics, venue coordination, and budgeting on a global scale

- Ideal candidate has experience in global marketing, event planning, secretarial services, and vendor management

- Willing and able to travel internationally for event planning and coordination purposes

- Self-motivated team player with strong organizational skills, attention to detail, and cultural awareness

Requirements:

• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Willing to work on weekends when required during events
• Experience in Digital Marketing, social media, Content development and Community management
• Have a can-do-attitude to strive for excellence at work
• Resourceful, Creative, efficient, and able to work independently
• Effective project management skills

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends / intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience from healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result oriented with strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors event etc.

We are looking for a few Temp Clinic admin assistants (back-office) to join us and support our clinic administrative work.

Roles & Responsibilities:

• Liaise with the corporate client
• Perform administrative tasks such as enrolment, invoicing, termination and attend to enquires via phone and email
• Perform Data Entry
• Ad-hoc duties as assigned by the supervisor

Requirement:

• Computer literacy; Microsoft Office, Email
• IT savvy; able to handle clinic management system independently after training provided
• Fast learner and team player
• Good interpersonal skills, a good team player, and has good time management skills
• Able to commit minimum 3 months, office hours
• Open to Poly grads or waiting to enroll to university
• Hourly rate - $10

We are now looking for a Patient Service Officer/Healthcare Assistant to be part of the following teams.

1. Migrant Worker Clinic (9am to 6pm on Monday to Friday, 9am to 1pm on Saturday).
2. Urgent Care (night) Clinic (6pm to 12mn Monday to Friday. 1pm to 12midnight on Weekends, and/or Public Holidays).

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Booking of appointment in the system.
• Alert and rectify duplicate patients’ records in the system.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Generate bill estimation form. Assist in financial counselling when required.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Experience working in a specialist clinic setting.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Accounts Payable Executive to join the Regional Accounting Shared Services Team.

• Lead and handle the entire accounts payable function;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed

· Proven experience as cook with minimum 7 years of experience

· High school Education; Diploma from a culinary school will be an advantage

· Able to work on weekends and public holidays

· Able to work on rotating shifts

· Able to work on early mornings and late nights whenever required

· Able to prepare new menu based on changing customers needs

· Must maintain a clean and tidy kitchen

· Must monitor supplies and re-order stocks as needed

· Must resolve problems with customers orders efficiently

· Must ensure that food health and safety regulations are followed

· Must assist other cooks to complete the food orders in a timely manner

· Must have have very good communication skills

· Must be able to cook the following vegetarian dishes:

• High quality South and North Indian vegetarian Thali
• Vegetable Pulav and Briyani
• Idli, Dosa varieties
• Appam
• Vadai
• Masala vadai
• Samosa, Bajji, Masala Bonda
• Puri, Battura
• Naan, Chat items
• Chettinad special vegetarian dishes
• Gobi 65, Gobi Manchurian
• Palak Paneer, Paneer butter masala
• Laddu, Jangiri, Jilebi, Badhusha, Halwa varieties,Gulab Jamun,rasmalai

Marketing Assistant Responsibilities:

• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities

• Support marketing executives in organizing various projects

• Conduct market research and analyze consumer rating reports/ questionnaires

• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)

• Update spreadsheets, databases and inventories with statistical, financial and non-financial information

• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success

• Prepare and deliver promotional presentations

• Compose and post online content on the company’s website and social media accounts

• Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market

• Communicate directly with clients and encourage trusting relationships

Requirements and skills:

• Proven experience as a marketing assistant

• Good understanding of office management and marketing principles

• Demonstrable ability to multi-task and adhere to deadlines

• Well-organized with a customer-oriented approach

• Good knowledge of market research techniques and databases

• Exquisite communication and people skills

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Sales Assistant Manager Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements:

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

Nice to meet you! We are Ascenda.

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

What we offer? A role like no other!

We’re looking for a Customer Service driven individual who is keen to work and learn in a fast-paced environment. This is a part time position for a duration of 2-months.

Working Period: November - December 2024

Working timezone: Australian Eastern Standard Time

In this role you will be expected to:

• Answer customer queries by phone and email with focus on first contact resolution
• Provide accurate and complete information to customers by following the right processes
• Manage and resolve customer complaints
• Willing to go the extra mile to help customers

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years’ experience working in a call center, handling inbound calls and emails.
• Previous experience with the airline, hotel or loyalty / rewards industry would be a great advantage
• Prior experience and willingness to work following Australian Eastern Standard Time.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
• Self-motivated and be able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required.
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment

What we offer:

• Competitive salary
• Flexible & comfortable working environment
• Diverse and friendly working culture.

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Job Description

-Handle and manage Accounts Receivables Function.

-Update and maintain accounting journals.

-Daily entry of receipts into the accounting system.

-Process staff expense claims.

-Ensure entries are charged to the correct account codes.

-Handle customers' queries on the daily financial transactional activities.

-Generate monthly accounts receivables report.n.

Generate monthly accounts receivables report.

-Assist Finance Manager in other areas of accounting whenever necessary.

-Perform analysis of accounts, preparation of audit schedules etc

-Perform other ad-hoc duties when necessary.

Requirements

-O Levels/ LCCI / Certificate / Diploma in Accountancy or equivalent

-Computer skills and Microsoft Office

-Minimum 2 years of related experiences

Responsibilities:

• Process daily, weekly & monthly payroll, ensuring all payroll is processed accurately and on time.
• Ensure payments are in accordance with Employment Law & all the regulatory guidelines.
• Submission of tax clearance, yearly Income Tax, CPF, and NS make-up claims.
• Prepare monthly payroll reports & salary reconciliation.
• Provides payroll information by answering questions and requests from internal stakeholders/staff and resolving payroll discrepancies
• Other duties as assigned by the superior.

Requirements:

• Meticulous, proactive, committed and self-demotivated
• Good team player who can work independently in a fast-paced environment
• Customer service oriented, good communication & interpersonal skills
• Proficiency in MS Word & Excel spreadsheet skills. Knowledge of Timesoft will be an advantage
• Knowledge of the Employment legislation preferred
• Minimum of 2-3 years experience in payroll related field

Description:

We are looking for a suitable candidate to join our team in driving the company’s growth by identifying new business opportunities and fostering relationships with clients.

Responsibilities:

• Identifying New Opportunities: Researching and identifying potential markets and clients.
• Client Relationship Management: Building and maintaining strong relationships with existing and potential clients.
• Sales and Marketing: Developing and executing sales strategies to meet revenue targets.
• Market Analysis: Monitoring market trends and competitor activities to inform business strategies.
• Proposal Development: Preparing and presenting business proposals and pitches to potential clients.
• Collaboration: Working closely with other departments to ensure alignment and support for business development initiatives.

Skills:

• Communication: Excellent verbal and written communication skills to effectively interact with clients and team members.
• Negotiation: Strong negotiation skills to secure favorable terms and close deals.
• Analytical Thinking: Ability to analyze market data and trends to make informed business decisions.
• Networking: Proficiency in building and leveraging professional networks.
• Sales Acumen: A deep understanding of sales processes and techniques.

Qualifications:

• Knowledge in business administration, marketing, or a related field.
• Previous experience in sales, marketing, or business development is an advantage

Job Role

• Meeting with clients to discuss security issues
• Conduct Monthly Operations Meetings with Clients
• Respond to client queries
• Responsible and accountable for effectively managing the day-to-day operations / allocated contract sites and staff by providing the highest quality, compliant, and professional security service to its customers
• Planning and approving security officers’ work schedules to suit operational needs.
• Overall in charge of the day-to-day operations of security personnel at the allocated sites
• Responding to emergencies and urgent duties 24/7.
• Putting up and submitting various reports using Microsoft Office/Google and in-house software.
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
• Conduct OJT training for new hires
• Reviewing worksite SOP to ensure it remains relevant to the current operations.
• Handle workplace investigation, grievance, and discipline
• Plan and schedule training for security personnel in alignment with G4S, PLRD & PWM requirement
• Plan and conduct periodic exercises to ensure the vigilance of security personnel
• Assist with recruitment and selection of security personnel
• Manage and review security procedures

Job Requirements

• A Diploma in Security or equivalent discipline service Qualification is essential. Applicants with PLRD SSS will have an advantage
• At least 5 years of hands-on experience in operational management or disciplined services or commercial security experience
• Applicants must possess initiative and have demonstrated ability to work independently and be able to manage a team of at least 50 security officers at multiple customer locations
• Applicants with financial, commercial, and legal knowledge will be advantageous
• Ability to communicate effectively in English, both verbal and written
• Proficient in computer skills
• Other attributes include good interpersonal skills, a service-oriented mindset.
• Possess a car with a Class 3C Driving Licence

Main Duties & Responsibilities

· Issue customer invoices

· Collection from overdue clients

· Prepare and submission of GST Return

· Bank reconciliation

· Record invoices and receipts into accounting software

· Responsible for inventory control of marketing (freebies) / stock count

· Handle medium to high volume of data

· Other adhoc duties as assigned

Skills & Experience:

Qualifications:

· Diploma / degree in Accounts or any other accounts related

Experience:

· 1-2 years

Skills:

· Receivables Management

Near Bishan (Jalan Pemimpin)

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

• Supervises all sales activities of Sales Managers, Assistant Sales Managers, and Sales Executives to ensure they achieve the goals of the Hotel marketing plan.
• Secures new and repeat business for the hotel by monitoring interactions with airlines, travel agencies, commercial enterprises, private clubs, and professional associations in local, domestic, and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines, and wholesalers through personal sales calls, telephone contacts, and written communications.
• Evaluate current and potential markets/trends, coordinating all activities to maintain and increase revenue through added business volume and higher rates.
• Generates and promotes leads for other departments within the Hotel.
• Reports to both the Director of Sales and Assistant Director of Sales on new potential market areas that need coverage.
• Conducting probation and formal performance appraisals in line with company guidelines.
• Maintaining up-to-date staff records and approving leave requests, etc.
• Coaching, counseling, and disciplining staff, providing constructive feedback to enhance performance.
• Regularly communicating with staff and maintaining good working relationships.
• Performs any other duties assigned by Management.

Responsibilities:

Administrative Support:

• Provide comprehensive administrative support to the Business Development team, ensuring seamless operations.
• Track and follow up on outstanding issues to ensure timely completion, maintaining high levels of accountability.
• Assist in preparing and compiling reports for meetings, and accurately document minutes, ensuring all action items are tracked.

Scheduling & Coordination:

• Manage and update the team's schedule in the calendar, ensuring all appointments, deadlines, and meetings are organized.
• Coordinate the booking of flights, transportation, and accommodation for the Management team, optimizing travel arrangements for efficiency and cost-effectiveness.
• Oversee the weekly courier process, ensuring that claims and essential documentation reach their respective countries promptly and securely.
• Organize and monitor HR-related tasks, including managing annual leave, medical leave, and related paperwork, ensuring compliance with company policies.

Client & Internal Communication:

• Act as a liaison between the Business Development team and external agents, managing cruise booking arrangements with precision.
• Collate and manage all cruise bookings for the Business Development team, ensuring accurate and up-to-date records.
• Follow up on all office-related tasks, including expense vouchers and leave forms, ensuring they are submitted to the President, RW@SEA for timely approval.

Event & Onboard Coordination:

• Assist with onboard arrangements, handling special requests and F&B for business-related functions to ensure exceptional service delivery.
• Participate in cruise duties during business-related functions onboard, representing the company with professionalism.

Documentation & Reporting:

• Conduct regular ACRA & Property checks, ensuring compliance and proper documentation.
• Prepare and process all necessary forms for new hires and staff resignations, maintaining accurate records and ensuring a smooth onboarding/offboarding process.

Ad-hoc Duties:

• Undertake any additional tasks or responsibilities as required by management, demonstrating flexibility and a proactive approach to supporting the team.

Qualifications and Experience

• Min “O” level / Diploma in Business Administration or a related field.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• This is an office-based role, with occasional travel required for events and meetings.
• Flexibility in working hours may be necessary to accommodate business development activities and deadlines.
• The applicant should also be someone with a strong drive, self-motivated and able to work well as a team within the company.