Summary of Job Role

The Administrative Assistant to support our Chief Legal Officer & Company Secretary include ensuring timely service delivery, conducting research, drafting letters, typing and proofreading contracts and documents, preparing Excel lists, assisting in the preparation of Board and committee meetings, drafting minutes, managing the filing system, and ensuring the successful execution of meetings.

Key Responsibilities

1. Assist to check through non-Disclosure agreements and other documents to ensure that they have been properly executed.
2. Draft Board resolutions.
3. Assist in preparation of Board, Board Committee meetings, General meetings and their respective papers.
4. Take and prepare minutes of meetings (if requested)
5. Do research
6. Prepare PowerPoint presentations.
7. Prepare and maintain proper records of the department, the Company and its subsidiaries.
8. Make lodgements with the authorities.
9. Provide administrative, filing, and secretarial support to the department.
10. Arrange meetings and liaise with third parties.
11. Maintain confidentiality on all matters.
12. Such other duties as may be required from time to time.

Job Requirement

1. GCE “O” Levels and above
2. Preferred 2 years or more of working experience
3. Experience at law firms or listed companies or similar secretarial experience is advantageous.
4. Proficient in Microsoft Word, Excel and PowerPoint.

[Contract Position]

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

About Us:
SINDA is committed to providing high-quality education and learning resources to our students. We are seeking a dedicated and detail-oriented operational support coordinator to join our dynamic team. This role is crucial in ensuring the effective acquisition and delivery of teaching and learning resource materials, while maintaining adherence to governance protocols.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Key Responsibilities:

1. The incumbent will support the management of operational and administrative functions related to procuring and delivering educational resource materials.
2. Responsible for database management and ability to analyze data for management to make informed decisions.
3. Able to work effectively under pressure, managing deadlines and adapting to evolving project requirements.

Inventory Management:

• Manage the inventory and supply of educational learning resources, including curriculum textbooks and e-learning applications/licenses.
• Coordinate distribution of resource materials to students and tutors at our learning centres.
• Ensure accurate resource tracking and management are aligned with timelines.
• Assist with the logistics of packing, shifting, collecting, and handing over deliveries to vendors (physical labour involved).

Procurement and Financial Management:

• Procure educational resources by adhering to Standard Operating Procedures (SOPs) and complying with Financial and Procurement guidelines.
• Demonstrate competence in procurement and supplier management.

Data Management:

• Perform accurate data entry in the Education Management System, regularly updating student and educational resource inventory data.
• Utilize Excel functions, pivot tables, and data visualization tools such as Power BI for data management and analysis.
• Interpret data effectively to provide insights that support informed decision-making processes.

Qualifications:

• Bachelor’s degree in Business Administration, Data Science, Project Management, or a related field
• Proven experience in project management and data analysis.
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

How to Apply:

If you are passionate about supporting education and possess the skills we are looking for, we would like to hear from you!

Please submit your resume and a cover letter outlining your relevant experience, current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• Oversee day-to-day operations of the restaurant.
• Manage the catering excellent service.
• Plan effective shifts for adequate staffing.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Key Responsibilities:

1. Sales Team Management:Assist the Sales Manager in supervising the sales team, ensuring they meet individual and team targets.
   Assign tasks, monitor sales performance, and offer guidance to team members.
   Conduct regular training sessions and provide mentorship to improve sales techniques and product knowledge.
   
2. Sales Strategy & Planning:Contribute to the development and execution of sales strategies to reach business objectives.
   Collaborate with the Sales Manager to set monthly and quarterly sales targets.
   Analyze market trends and customer behavior to adjust sales strategies as needed.
   
3. Customer Relationship Management:Build and maintain strong relationships with key clients and stakeholders.
   Handle escalated customer issues or complaints and resolve them efficiently.
   Ensure excellent customer service is provided throughout the sales process.
   
4. Sales Operations:Oversee daily operations of the sales department, including order processing, inventory monitoring, and customer follow-ups.
   Ensure that sales processes and procedures are in place and followed.
   Monitor stock levels and collaborate with the supply chain team to ensure product availability.
   
5. Reporting & Analysis:Prepare sales reports and present them to senior management, highlighting achievements, challenges, and opportunities.
   Analyze sales data to identify trends and areas for improvement.
   Track key performance indicators (KPIs) to evaluate the effectiveness of sales strategies.
   
6. Collaboration & Coordination:Work closely with other departments, such as marketing and product development, to align sales efforts with overall company goals.
   Collaborate on promotional campaigns, pricing strategies, and product launches.
   Attend meetings and contribute to the development of company-wide initiatives.
   
7. Business Development:Identify new business opportunities, potential markets, and clients.
   Attend networking events, industry conferences, and trade shows to represent the company and generate leads.
   

Skills & Qualifications:

• Experience: Minimum of 3-5 years of experience in sales, with at least 1-2 years in a supervisory or managerial role.
• Skills:Strong leadership and team management skills.
  Excellent communication and interpersonal abilities.
  Solid understanding of sales processes and CRM software.
  Analytical skills to interpret sales data and market trends.
  Ability to multitask and handle pressure in a fast-paced environment.
  

Physical Requirements:

• Ability to travel as required for client meetings or business development activities.
• Must be flexible in working hours, including evenings and weekends, based on sales activities.

Selected candidate will provide marketing support for Food and Beverages Operations.

You are responsible for:

1. Maintaining digital presence of the company

2. Helping reach target audiences with the right strategy

3. Planning content calendar.

4. Creating and designing in-house marketing material and social media visuals

5. Maintaining customer data

6. Planning and organizing social media campaigns

7. Producing short videos for social media posting

8. Mass mailing marketing campaigns and promotions in the various platforms

9. General administration and accounting

We are expecting you to have:

1. Diploma or Degree in Design Marketing, Business Communication or relevant experience

2. Creative

3. Proficient in MS Office, Adobe Creative, Canva , Illustrator Premium Pro

4. Familiar with Facebook, Mail chimp, Tik Tok and Google products

5.Pleasant personality and a Team Player.

Job Overview:

This role is for a highly skilled and detail-oriented IT professional to oversee and support our IT infrastructure across multiple outlets in Singapore. The candidate will be responsible for managing and maintaining our organization's hardware, software, network systems, and IT assets, ensuring smooth day-to-day operations. This role requires a broad knowledge of various IT systems, strong troubleshooting abilities, cybersecurity and data protection fundamentals, and effective vendor management skills.

Key Responsibilities:

• Administer Windows and Ubuntu servers, ensuring they run efficiently and securely.
• Manage VMware Host Clients for virtualized server environments.
• Administer Microsoft Office365 and Azure environments, handling user management, configurations, and online administration.
• Oversee the management and maintenance of Windows Active Directory, including user account setups, security groups, and policy enforcement.
• Maintain, configure, and troubleshoot firewalls and VPN solutions.
• Administer Access Points, network switches, and Cloud Key for seamless connectivity.
• Set up and maintain laptops and accounts for new users using Active Directory.
• Install, support, and troubleshoot software and hardware, including peripheral devices such as printers, scanners, and modems.
• Manage cloud services such as Amazon AWS and Cloudflare for security and cloud configuration.
• Administer Network Shared Drives, ensuring file access and security.
• Maintain data backups and ensure data recovery systems are operational.
• Support Microsoft SharePoint environments and ensure team collaboration tools are optimized.
• Oversee the setup and online access of CCTV systems for remote monitoring.
• Manage products for door access control and ensure the security systems are fully operational.
• Setup, monitor, and maintain PABX telephone systems for seamless communication.
• Develop and maintain an inventory of IT assets, including desktops, laptops, monitors, hard drives, modems, printers, and other peripherals.
• Manage spare parts inventory, coordinate deliveries, and process RMA exchanges for warranty parts with vendors.
• Conduct preventive maintenance, including inspection and data cleansing of server rooms, workstations, printers, and peripheral devices.
• Engage with IT vendors to communicate company requirements and coordinate the procurement of hardware and software.
• Assist in purchasing, installing, configuring, and maintaining IT hardware and software, while keeping IT asset and license information up to date.
• Provide IT support across various center locations in Singapore, including troubleshooting laptops, printers, access points, walkie-talkies, CCTV systems, and more.
• Organize and conduct training sessions and awareness workshops for end-users.
• Support the setup of new locations, including configuring Access Points, CCTV, door access systems, and telephone systems.
• Maintain electrical UPS power systems in data centers and support server room operations.
• Assist in the creation, maintenance, and management of websites, including WordPress management and updates.

Requirements:

• Min Degree in IT
• Min 1 to 2 years experience in similar capacitu
• Administrator-level knowledge in Windows and Ubuntu server environments.
• Expertise in VMware, Microsoft Office365, and Azure.
• Knowledge of data backup solutions and collaboration platforms (Microsoft SharePoint).
• Previous experience in a multi-site IT support role, especially across various locations in Singapore.
• Strong knowledge of networking, including access points, firewalls, VPN, and switches.
• Experience with CCTV systems, door access products, PABX telephone systems, and NAS.
• Proficiency with cloud services such as AWS and Cloudflare.
• Experience in managing IT assets and inventories, including RMA processing.
• Ability to troubleshoot and support various hardware and software issues.
• Strong vendor management and procurement experience.
• Experience setting up and maintaining data centers or server rooms, including electrical systems (UPS).

Selected candidate will provide marketing support for Food and Beverages Operations.

You are responsible for:

1. Maintaining digital presence of the company

2. Helping reach target audiences with the right strategy

3. Planning content calendar.

4. Creating and designing in-house marketing material and social media visuals

5. Maintaining customer data

6. Planning and organizing social media campaigns

7. Producing short videos for social media posting

8. Mass mailing marketing campaigns and promotions in the various platforms

9. General administration and accounting

We are expecting you to have:

1. Diploma or Degree in Design Marketing, Business Communication or relevant experience

2. Creative

3. Proficient in MS Office, Adobe Creative, Illustrator Premium Pro

4. Familiar with Facebook, Mail chimp, Tik Tok and Google products

5.Pleasant personality and a Team Player.

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn

Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first

approach, and facilitating relationships with guests through community management. With an eye

for design, you will be developing and executing the brand’s visual identity for online and offline

marketing to drive a consistent brand experience and cultivate brand loyalty.

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels

including, but not limited to, current and potential clients, owning company representatives,

agencies, suppliers, competitors and other members of the local community.

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and

social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is

desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to Adobe
• Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

JOB DESCRIPTION

• Greet customers.
• Answer customers' questions.
• Look for stock requested by customers.
• Keep the stock room organized.
• Pack shelves neatly.
• Create attractive displays.
• Elevate customer complaints to the manager.

JOB REQUIREMENTS

• Excellent customer service skills.
• Friendly disposition.
• Flexible work hours.
• Ability to multitask.
• Ability to remain calm and professional with difficult customers.
• Ability to work well in a team.

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Roles & Responsibilities

He must be able to oversee every section of the company

He is the in charge of the overall supervision an entire organization

Most of the time, he is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS
Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

Job Responsibilities:

• Provide exceptional customer service with a positive attitude
• Assist customers with product inquiries and recommendations
• Handle transactions accurately and efficiently
• Ensure the counter area is well-organized and stocked
• Meet and exceed sales targets to maximize your commission

Requirements:

• Previous retail or sales experience is an advantage.
• Friendly, approachable, and a team player
• Strong communication and interpersonal skills
• Able to work on a rotating shift, including weekends and public holidays

Job Description & Responsibilities

This position is responsible for managing the kitchen operation with the direction of the Outlet Chef on day to day business of the outlet.

Primary

• Understands the company culture and exemplifies the brand style.
• Lead and demonstrate the basics (Smile, greeting, responding, organization, safety, house rule and others).
• Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others).
• Effective reporting and discussing with the direct report.

Secondary

• Oversee general day-to-day management & operational of the restaurant business.
• Respond to questions or comments professionally and efficiently. Report, discuss or consult with the Outlet Manager.
• Ensure high food quality especially taste, temperature and presentation to deliver excellent dining experience to all customers.
• Ensure that all foods are served as fast as possible.
• Ensure kitchen stock keep fresh and follow FEFO (first expired first out) standard.
• Manage all kitchen stock for daily operation, and outlet food cost control. Assist on month-end stock take.
• Ensure kitchen cleanliness, and always keep the kitchen in excellent hygiene standards.
• Ensure kitchen housekeeping is carry on as scheduled.
• Understand and support hall operation.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

· Experience in kitchen operations

· In-depth understanding of food health and safety regulations

· Exceptional time management and organisational skills

· Excellent verbal communication skills

· Exceptional physical stamina and strength

· Ability to work as part of a team

· Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. The ideal candidate should have a good understanding of the protocols and procedures of the food service industry, including health and safety standards. Candidates can receive experience through formal trainings and internships.

About Us:

Join our dynamic team at Hilton Garden Inn Singapore Serangoon, located in the heart of Singapore. We're seeking a Guest Service Executive to deliver exceptional customer experiences.

Job Summary:

Provide top-notch service to our guests, ensuring a memorable stay. Assist with guest inquiries, enhance customer satisfaction, and promote hotel services.

Responsibilities:

- Deliver high-quality service consistently

- Gather guest feedback and suggest operational improvements

- Resolve guest complaints efficiently

- Find solutions to problems and communicate effectively

- Maximize room occupancy with up-selling techniques

- Monitor Front Office team performance and service quality

- Maintain strong departmental relationships

- Assist in emergency handling and hotel operations

Requirements:

- 1+ year of hospitality experience

- Excellent communication and interpersonal skills

- Knowledge of hotel operations and systems

- Ability to work shifts, including weekends and holidays

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Job Title: Administrative Officer / Receptionist

Location: Tuas, Singapore

Position Summary:

We are seeking a dynamic Administrative Officer / Receptionist to handle a diverse range of responsibilities. This role involves managing reception duties, optimizing office functions, and overseeing our internal fleet of vans and lorries. You will coordinate office services, maintain vendor relationships, track budgets, and ensure smooth fleet operations. If you’re looking for a varied role where no two days are the same, this could be the opportunity for you.

Key Duties:

· Fleet Management:

Take full ownership of the company’s vehicles, including tracking maintenance schedules, fuel usage, and ensuring compliance with all road safety regulations. You’ll ensure that vans and lorries are operating efficiently, with minimal downtime.

· Vendor and Contract Coordination:

Manage utility contracts and external service providers (cleaning, maintenance, security, etc.), ensuring high service standards and cost control.

· Front Desk Duties:

Serve as the primary point of contact for visitors and clients, providing a professional and welcoming first impression. Manage phone calls, emails, and correspondence effectively.

· Office Operations:

Oversee the day-to-day operations of the office, ensuring it runs smoothly. This includes ordering supplies, organizing files, and maintaining common areas.

· Budgeting and Reporting:

Monitor expenditures related to office services and fleet management. Prepare and submit regular reports to management, providing insights into office and fleet performance.

What We’re Looking For:

· Proven experience in office administration, preferably with exposure to fleet management.

· Excellent organizational and time-management skills with the ability to handle multiple priorities.

· Proficiency in Microsoft Office, especially with spreadsheets for tracking expenses and generating reports.

· Strong communication skills, both written and verbal.

· Experience in managing vendor contracts or service agreements is advantageous.

Personal Attributes:

· A team player with the ability to work independently.

· Strong attention to detail and a proactive problem-solver.

· Friendly and approachable with a customer-focused attitude.

Hours: Monday to Friday (9 AM – 6 PM)

Salary: SGD 1,800.00

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities

• Responsible for the daily preparation of ingredients (e.g. boiling, washing, peeling, slicing etc.)
• Assisting Cooks & Chefs with cooking and food presentation
• Maintaining the quality and plating standards of all food items
• Washing of all appliances, utensils, cutting boards, and dishes
• Upkeeping of kitchen cleanliness and personal hygiene at all times
• Restocking of all inventory items
• Any other ad-hoc duties as assigned

Job Requirements

• No experience required
• 6-days workweek, including weekends and public holidays
• Positive working attitude
• Experience in food preparation and cooking is an added advantage

(Experienced candidates will be considered for a senior role to be working at our 3rd outlet which will be opening in 2024.)

Additional Employee Benefits

• Birthday Leave + Annual Leave (starting from 14 days)
• Sick Leave + Medical consultation reimbursement
• Staff Meal upon completion of Full Shift
• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage

Admin Assistant

Description:

This role is to cover one of our employee maternity leave.

We are currently seeking individuals with a driven and dynamic personality to be part of our growing team:

Part time Admin Assistant duties and responsibilities include but not limited to:

- Dealing with correspondence and phone calls

- Managing and organizing meetings and appointments

- Organising events and conferences

- Managing database and filing systems

- Implementing and maintaining procedures/administrative systems

- Liaising with staff and clients

- Collating, filing and recording expenses

- Other ad-hoc administrative duties when necessary

Requirements:

- Able to commit to the working hours stated

- Good communication and interpersonal skills

- Proficient in MS Office Software (Excel, Words & PowerPoint)

- Locals are preferred

Singaporean/PRs are welcome to apply.

Southern Asia Travels Pte ltd

WhatsApp-+65 91056542

Interested applicants, please email resume to: [email protected]

Job Description & Requirements

Tour Consultant/Executive

To handle all enquiries from all different sources with the aim of clinching the bookings;

To service the clients after the bookings according to company’s SOP to ensure the required standard of service;

To handle all aspects of the tour operations in accordance of with the company’s SOP so as to facilitate Finance operation and other statistical analysis required;

To follow-up after the clients return from the tour to gather feedback and practice where next call. Feedback should be organized and relay to product team.

First touch point of customer service, maintain a professional image as a Tour Consultant.

Responsible for customer service and attend to phone/walk-in enquiries

Understand customer’s needs and promote available tour packages clearly

Process booking/reservation and pre-departure administration matters

To build and maintain long-term customer relationship with excellent

Providing excellent service to customers through various channels such as walk-ins, phone calls, emails, and online platforms (e.g., Social Media).

Assisting customers with their inquiries, promoting and selling tickets and tour packages.

Handling cashiering duties efficiently and accurately.

Undertaking ad-hoc duties as assigned to ensure smooth operations.

To excel in this role, you should meet the following requirements:

Minimum GCE 'O' /Diploma level qualification.

Applicants with no prior experience are welcome to apply.

Relevant retail sales experience will be advantageous.

Assist in any marketing activities required.

Job Description:

Assist with Sales administration duties eg. ensure proper and complete documentation and filing of resellers distribution agreements, allocation/assignment of SIM cards in CRM, etc.

Assist with Marketing administration duties eg. raising quotations and processing invoices, etc.

Attend to walk-in customers and/or phone enquiries on customer-related matters.

To maintain and upkeep of office admin records and filing system.

To assist in coordinating admin logistics such as issue stationary, and office access (thumbprint registration) etc.

Purchase stationery and pantry supplies, and maintenance of office.

Assists outsource consultant in document preparation for ISO and BIZSafe audit.

Assist board of directors in making travel arrangement, booking and expenses claims.

Oversee the general maintenance and housekeeping of the office premises and equipment.

Any other duties / works as assigned by your reporting superiors.

Requirments

Handling recruitment process from advertising, screening, scheduling, and interviewing potential candidates/interns.

Preparation of HR related letters (e.g., letter of appointment, confirmation, annual increment, promotion etc).

Orientation of new hires and exit clearance.

Ensure timely/ accurate payroll processing and prepare payroll summary reports.

Handle work-pass administration (e.g., application, renewal, cancellations, and updating personal particulars to MOM).

Maintain and upkeep employee records in HR system and Personal File (P-File).

Participate in MOM’s quarterly Labour Market Survey and ad hoc any survey from MOM.

Maintain up-to-date employee handbook.

Assist in administration of company insurances, medical claims etc. through insurance broker.

Assist in training related matters such as enrolment of external courses, update and maintain training records.

Planning and organizing staff welfare and recreational activities.

Maintain and upkeep of office admin records and filing system.

Any other duties / works as assigned by your reporting superiors.

SAPHR JOBTECK l EA 04C4035 l R1104114 l HP 91056542