Job Description & Requirements

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

Role Description

This is a full-time on-site role for a Human Resources Executive at Lim Kim Hai Electric Co (S) Pte Ltd in Singapore. The Human Resources Executive will be responsible for HR management, HR operations, employee relations, HR policies, and overall human resources functions for another subsidiary company (located at hill view) for 50 headcount. They will handle day-to-day HR tasks and collaborate with various departments to ensure effective HR practices and policies are in place.

* Administer and execute the full spectrum of HR and Administration process

* Maintain and update employee’s records such as salary adjustment, biodata

* Payroll Administration and leave system. (CPF submission, Tax clearance)

* Handle recruitment process include sourcing, filtering, arrange interview, offering candidate.

* Apply / renew / cancellation of the relevant work passes for foreign workers

* Handle employees’ enquiries on staff benefits and schemes, employment certification, etc

* Insurance claims for medical and work injury incidents

* Medical claims/ insurance claims/ allowance claims.

* Perform recruitment activities to ensure right candidates are selected

* Liase with stakeholders and arrange company introduction programm and exit interviews

* Coordinate and consolidate bi-annually performance appraisal exercise to evaluate employees’ performance

* Administer and monitor claims (eg. Transport, entertainment, telecommunication, etc.)

* Training registration and training grant application

* Admin support for building maintainance, sustaibility, utility & other admin related duties

* Any other ad-hoc duties as assigned

What we are looking for in you:

• Minimum Diploma in any field. (Candidates specializing in HR will have an advantage)

• At least 2-3 year(s) of working experience in the related field is required for this position.

• A team player with excellent interpersonal and organizational skills

• Effective oral and written communication skills

• Ability to multitask and enjoy challenges

• Able to exhibit a high level of confidentiality with a keen sense of ethics

• Proficient in Microsoft Office and payroll software

• General knowledge of various employment laws and practices will be a plus

Highlights and Benefits of the Position:

Working Location :

* 63 Hillview Ave, Lam Soon Industrial Building, Singapore 669569

* Operation Hours : 8 am - 5.30pm (5 days work)

* Meal Provided excluded wednesday

· Generous compensation package to include twice performance bonus a year, quarterly incentive schemes and annual profit sharing

· Medical and Insurance Coverage, Include TCM & dental benefits

· Relevant training and invaluable experience. This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.

· Free parking

· Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.

Job Description:

• Full awareness of local Health Products and Medical Device Act and their regulations relevant to the business through regularly checking HSA websites and attending HSA briefings;
• Communicate changes and new requirements to management;
• Request and submit documents for product registration and amendments applications;
• Follow up on submitted applications and reply input requests from the authority;
• Meet, discuss and negotiate with HSA regulators on matters pertaining to product registrations;
• Have working knowledge of current products sold and keep abreast of new product launches by having regular update meetings with all the selling division managers;
• Assist Senior Manager, Regulatory Affairs for matters pertaining to regulatory affairs as and when required;
• Communicate with manufacturers, the local regulatory requirements, in order to facilitate the provision of appropriate documents for submission to HSA for product registration/amendments and compliance to local regulations;
• Work with regulatory partners/distributors to obtain successful registration of new products.
• Coordinate, facilitate, monitor, and track all regulatory activities in each market,
• Comply with reporting requirements of local authority
• Regulatory reporting for recalls, FSCAs, Adverse Events and complaint handling;
• Ensure compliance with GDPMDS;
• Ensure conduct of business according to local regulations for medical devices;
• Participate in GDPMDS internal and external audits
• Maintain and update regulatory-related databases, SOP
• Registers complaint with samples to manufacturer. Follow-up on reply from manufacturer.
• Any other duties assigned

Professional Competencies:

• General Degree (preferred in discipline of Biomedical Science or Biomedical Engineering)
• Preferred 1 year working experience or completion of Internship in the related field
• Familar with local and regional regulatory affairs requirements (medical devices)

Personal Competencies:

• Good interpersonal relationship skills
• Good written and verbal communication skills
• Project Management Skills
• Good organization skills
• Team spirit, Proactive, motivated, self starter

Salary range differs according to seniority.

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Your duties as E-Commerce Executiveare as follows:

· Drive sales performance of the e-commerce platform

· Manage and execute promotional campaigns & activities

· Provide insights on customer shopping trends to support assortment selection, mechanics and identify assortment gaps

· Ensure good customer service by addressing and timely resolution of customer issues or comments

· Work closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

· Provide analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

· Analyse sales performance by store, by brand & by sku to improve space productivity

· Other ad hoc activities to support the business that the management deemed necessary to grow the business

· Design of category & promotion banners to support campaigns

· Work closely with E-commerce partners to ensure brand performance

We are looking for someone to manage merchant onboardings, and all merchant requests from end to end. You will solve issues quickly, maintaining high standards in all interactions, and driving customer satisfaction and NPS up up up.

Role information

- Team: Customer Ops

- Role: Junior Customer Ops Executive

- Location: Singapore

- Working hours: This role is a full-time role, regular office hours apply.

Responsibilities

- Handle new customer onboarding from end to end, and ensure Atlas is set up perfectly.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Supervise incoming messages from merchants and make sure they’re resolved with high standards.

- Provide accurate, valid and complete information using the right methods/tools.

- Supervise customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

- Identify and assess customers’ needs to achieve satisfaction.

- Meet personal/customer ops team performance targets.

- Keep records of customer interactions, process customer accounts and file documents.

- Follow communication procedures, guidelines and policies.

- When needed, supervise logistics for ongoing delivery orders, if any.

- Take the extra mile to delight customers.

- Any other ad hoc tasks as assigned from time to time.

Requirements

- Proven experience dealing with customers or outstanding ability to learn.

- Experience managing customer-facing projects. Have an air-tight task management system.

- Proven experience managing projects or outstanding ability to learn.

- Ability to start and get things done.

- A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.

- Focus on delighting customers. Does the CEO pay the bill? No! The customers pay the bill.

- Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness.

- Be extremely reliable. Always do what you say you will do. Don’t give bullshit excuses. Don’t make the same mistake twice.

- Possess a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.

- Communication. Speaks and writes clearly and articulately.

- Lives in Singapore and has a valid working pass.

Service levels of the team

- Achieve NPS (Net Promoter Score) of 80.

- Achieve <5 mins wait time for messages across the team.

- Be able to onboard 5 merchants per week.

- Achieve average resolution time of <1 hour.

- Write everything that needs to be done or remembered down.

- Process 100% of tasks/messages every day (Whatsapp, Linear, Slack, Gmail, Front, Aircall, etc).

What’s in it for you

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training and in-house opportunities to help you grow.

- Other benefits include a competitive compensation package, birthday leave and sick leave.

How to apply?

- Email [email protected], cc [email protected].

- Read this important memo first: atlaskitchen.notion.site/Atlas-is-hiring-10X-people-be57413d013f441fa02a6afc856ea04b.

- Start email with “Hey Customer Ops team”.

- Make a sentence with the words “alpaca” and “diamond”.

- Attach your resume or LinkedIn profile.

Job Description

Main Responsibilities

Be a central point of contact for the business operations manager and employees, delivering customised and forward looking solutions, programs and policies to tackle issues faced by the Company.

• Be a guidance on the application of HR policies, procedures and standards.
• Work closely with the HR Shared Service team to drive continual efforts to improve the HR delivery services.
• Conduct new employee induction program
• Conduct employee satisfaction survey and exit interview to improve existing welfare
• Work closely with People Development team to improve the competency of the employees and especially the development of skills and mindsets of the Managers.
• Work closely with Talent Acquisition and propose innovative ideas to attract and retain talents.
• Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience in Paradise.
• Produce timely accountability reports and provide quality counsel on human resources issues.
• Drive HR projects assigned and act as a key advisor to your management team in the business unit.

Requirements

· Possess minimum a bachelor degree in any discipline.

· Effective communication skills

· Have at least 5 years of HR business partnering experience in a service industry and in food and beverages is an advantage.

· Assertive and confident in your delivery and execution of radical HR solutions.

· Able to work in a fast paced environment, committed and to flexible work hours.

· Have unbelievable passion, perseverance to overcome teething issues

· Have practical management of people issues, especially for rank and file level.

· Good skills and knowledge of multiple human resources disciplines – talent acquisition (both rank and file), employee retention, employee relations, disciplinary and grievances, compensation practices and managing diversity.

• Retail Chain (IT Products / Gadgets)
• Basic Salary: $3000 - $3500
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Source and procure new products to meet business needs.
• Prepare and issue Purchase Orders (PO) accurately and on time.
• Build and maintain strong relationships with suppliers to ensure seamless operations.
• Collaborate with internal stakeholders and address potential issues that could impact business performance.
• Stay updated on market trends and competitor strategies to inform purchasing decisions.
• Prepare detailed reports and updates as required.
• Monitor inventory levels, manage stock replenishment, and oversee stock aging to optimize inventory turnover.

Requirements:

• Diploma in Business or related.
• Min. 1 year of relevant Purchasing / Merchandising of Consumer Products experience.
• Proficiency in MS Excel and Office, SAP.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

1.Office admin relevant works, such as answer the phone call and worker dormitory operation.

2. Foreign employees management (work pass application, issue, renewal, cancel, data monitor, eg)

3. WICI claim and medical insurance claim.

4. Arrange courses for all employees.

5. Cooperate with site management.

6. Deal with employees' issues.

7. Have the knowledge of MS excel and words and PPT, and could well operate it.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job description

• General administrative duties, including data entry
• Communicating with clients via phone calls or email
• Ensure that website page is kept up-to-date with the latest details regarding the vehicles
• Conduct research online and showroom visits
• Ad-hoc duties assigned by Reporting Officer/Management

Requirements

• Basic computer skills
• Knowledge of Microsoft Office
• Knowledge of automobile industry is an advantage
• Photography skill is an advantage
• Possession of a driving license is an advantage as well

• Report on the status of accounts payable and receivable
• Invoice preparation and follow-up, financial statement reconciliation
• Update intenal accounting databases and spreadsheets
• Responsible for management and budgeting of cash flows
• Review effectiveness of internal controls with respect to payment cycle
• Updatig of cashbook and timely posting to the Genral Ledger
• Assist in the monthly closing of accounts includig preparation of accounting journals and quarterly GST filing
• Handle general office administration matters
• Assist in other ad-hoc projects as required

Job Description

Main Responsibilities

• Must be able to handle accounts receivables efficiently
• Must be able to monitor and ensure collections are received promptly
• Supervise and review the work performed by account staff or accounts assistant
• Handle all accounting related paperwork
• Maintain the computerized accounting system (Navision)
• Carry out approved transactions
• Monitor and report on outstanding accounts
• Prepare and monitor monthly AR aging reports
• Perform bank reconciliation and accounts reconciliation
• Attend to auditor’s queries
• Able to work under pressure to meet reporting deadlines
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics (Navision)

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Preferably with experience working in F&B industry
• Preferably able to commence work immediately

About Us:
H.A.M. Creations Pte Ltd is a leading events management company dedicated to delivering exceptional experiences that inspire and delight. Our innovative approach, dynamic team, and passion for excellence set us apart in the competitive events industry. Join us as we continue to redefine the art of event creation!

Job Summary:
We are seeking a detail-oriented and experienced Senior HR Executive to lead and manage HR operations in a fast-paced and dynamic environment. This role involves handling core HR responsibilities, including payroll processing via Infotech software, work pass management (Work Permit, S Pass, Employment Pass), staff reimbursements, visa applications, and IR8A tax filing using Xero. The role also includes driving employee engagement initiatives such as annual company trips and monthly birthday celebrations. Experience in the construction industry will be considered a strong advantage.

Key Responsibilities:

• Talent Acquisition & Management: Lead recruitment strategies to attract top-tier talent, manage onboarding, and drive retention efforts.
• Work Pass Management:Handle applications, renewals, cancellations, and other processes for Work Permits, S Passes, and Employment Passes.
• Ensure compliance with MOM regulations and company policies.
• Payroll Management: Process payroll using Infotech HR software, ensuring accurate and timely disbursement of salaries, allowances, and bonuses.
• Staff Reimbursements: Oversee and manage the reimbursement process, ensuring timely and accurate reimbursements for employee expenses.
• Visa Applications: Handle applications and processing of travel visas for employees traveling for business or other official purposes.
• IR8A Filing and Tax Compliance: Prepare and file IR8A forms and other tax-related documents using Xero, ensuring compliance with statutory requirements.
• Employee Relations: Serve as a trusted advisor to employees, addressing workplace concerns and promoting a harmonious work environment.
• HR Policy Development: Design and implement HR policies that align with company goals and adhere to local labor laws.
• Training & Development: Identify training needs and organize development programs to enhance employee skills and career progression.
• Employee Engagement Initiatives:Plan and execute annual company trips and team-building activities.
  Coordinate monthly birthday celebrations and festive events to enhance employee morale and camaraderie.
• Compliance: Ensure compliance with labor laws, workplace safety standards, and other regulatory requirements.
• Event Workforce Management: Develop HR strategies for managing freelance and contract staff for event execution.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 5 years of HR experience, including work pass management, tax filing, and reimbursements.
• Proficiency in payroll systems, with hands-on experience in Infotech HR software and Xero for accounting and tax filing.
• Strong knowledge of MOM regulations and work pass processes (Work Permits, S Pass, Employment Pass).
• Experience in preparing and filing IR8A forms and other statutory tax documents.
• Experience in planning and executing employee engagement programs, including large-scale events like annual company trips.
• Familiarity with industry-specific HR requirements; experience in the construction industry is a strong plus.
• Excellent organizational, communication, and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Us:

• Be part of a creative and passionate team shaping the future of the events industry.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Enjoy exciting annual company trips and other employee engagement activities.
• Work in a dynamic and inclusive environment that values your contributions.

Join us in creating unforgettable experiences for our clients and a vibrant workplace for our team!

Description

We are a digital agency focused on creating custom & design websites, mobile apps and digital marketing to grow brands online. We help companies around the world to increase their online presence and ROI through design, development and online marketing.

9Star Media Pte.Ltd., is a premier provider of bespoke IT software solutions tailored to meet the evolving needs of modern businesses. Since our inception in 2024, we have been dedicated to harnessing the power of technology to drive innovation and deliver tangible results for our clients.

We are seeking a dynamic and results-driven Digital Marketing Executive to join our team and play a vital role in enhancing our online presence and driving engagement across digital channels. In this role, you will be responsible for planning, executing, and optimizing our digital marketing strategies, utilizing various platforms to promote our brand and products.

The ideal candidate should possess a passion for digital marketing and a keen understanding of current trends and technologies. You will work closely with cross-functional teams to create coherent marketing campaigns and contribute to the development of high-quality content that resonates with our audience.

This position offers a fantastic opportunity for growth and creativity within a fast-paced environment, enabling you to leverage your skills effectively while delivering impactful results. If you are a proactive thinker who thrives in a collaborative setting and possesses the ability to drive initiatives that translate into measurable outcomes, we want to hear from you. Join us as we strive to build an innovative digital marketing strategy that captivates our customers and strengthens our market position.

Responsibilities:

• Develop and implement comprehensive digital marketing strategies to increase brand visibility.
• Manage and optimize social media channels, creating engaging and relevant content.
• Analyse and report on campaign performance metrics to inform decision-making and strategy adjustments.
• Conduct market research to identify trends and insights, and understand consumer behaviour.
• Collaborate with the content team to create SEO-friendly content that drives organic traffic.
• Maintain and enhance the company's website, ensuring a user-friendly experience and strong performance.
• Oversee email marketing campaigns, including audience segmentation and performance tracking.
• Web2/Web 3 will be advantage
• Fluent in 2language with clients

Requirements:

• Diploma/Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in digital marketing or a related role is preferred.
• Strong understanding of SEO, SM, PPC, and content marketing strategies.
• Proficiency in using digital marketing tools and analytics platforms.
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Interested Candidate please forward your resume to 9[email protected] [attention: Hr dept]

We regret to inform that only shortlisted candidate will be contracted.

By submitting your personal data and resume, you have consent to our collection used and disclosure of your personal data for our internal used and those our subsidiaries for this job application.

By doing so, you also confirm your understanding and agreement for this job application process. Thank you.

Role and Responsibilities

• Identify and Engage Potential Members: Utilise various channels, including digital marketing, events, and partnerships, to identify and engage with potential members.
• Deliver Persuasive Presentations: Develop and present compelling sales presentations to highlight membership benefits.
• Build and Maintain Relationships: Foster strong relationships with key stakeholders and partners.
• Monitor Sales Metrics: Track and report on membership sales metrics, adjusting strategies as necessary.
• Plan and Execute Events: Organise and manage membership events and activities.
• Support Administrative Tasks: Assist with secretariat duties, including attending meetings, taking minutes, processing applications and onboarding new members.
• Coordinate with Finance: Collaborate with the Finance department to follow up on membership fee payments.
• Communicate Effectively: Prepare and disseminate information to members through various communication channels in a timely manner.

Qualifications and Skills Requirements

• Minimum 1-2 years of experience in sales, preferably in a membership-based or B2B environment in the tech sector.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage and build relationships with C-suite executives and business leaders.
• Strong networking skills and ability to generate leads through various channels.
• Proficient in using CRM software to manage leads and track sales activities.
• Able to work independently and enjoys working in a fast-paced environment.
• Possesses high energy levels, an innovative mind-set, and a positive outlook.

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 5 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred

· Incident Servicing/Customer Support

· Respond to customer queries or issues in a timely and accurate way via phone or email.

· Ensure smooth closure of the incident within the stipulated timeframe according to the incident severity assigned.

· Analyse the available data and find the root cause of the problem or understand the query.

· Able to handle multiple incidents, ranging from simple to complex in terms of difficulty, from different customers simultaneously.

· Assist Team Lead in managing and updating customers for higher priority or critical incidents.

· Prepare Documentation

· Assist Team Lead to create reported issues or queries as incidents in the Product Support Portal.

· Assist Team Lead to review incident updates and documentations

· Contribute to Product Support/Product Development

· Consolidate customer complaints or product improvement requests from Product Support Engineers.

· Feedback to Team Lead on customer complaint(s) or product improvement(s).

· Suggest to Team Lead on process improvement(s).

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Join our company as an organized Associate Affairs Executive to support Revenue Assurance, Performance Management, and Welfare & Incentives functions.

Responsibilities

1. Revenue Assurance

• Review outstanding reports, liaise with relevant department to co-ordinate for debt recovery.
• Assist as the primary back up for the debt recovery team, daily follow-ups on outstanding transactions and ensure accurate record documentation in the Company in-house system.
• Liaise with relevant departments like legal, accounts to coordinate for debt recovery actions.

2. Awards & Events

• Prepare awards review materials for the Management’s use in monthly review meeting.
• Check the awards-related materials to ensure accuracy and currency, including eligibility, ranking, upload history, slides, and name artwork.
• Co-ordinate the monthly and annual company events, providing logistical support (setup, registration, packing, sorting, etc).
• Monitor participation in the company award events, providing updates on participation status and feedback to the Head of Department.
• Review salesperson transactions and commission inquiries, investigate flagged errors, and escalate to the IT Department for resolution.

3. Welfare & Incentive

• Respond to welfare and incentive-related inquiries.
• Resolves the issues in performance and welfare system.
• Oversee monthly adjustments for overriding, performance reconciliations, ensure proper tax declaration through the internal tax-income uploader system.
• Check the performance-related data to ensure such information is updated correctly.

Requirements

1. Degree in Business Management or its other equivalent.
2. Minimum five (5) years of working experience preferably in Business IT, Data Management & Analytics, Account management.
3. Strong in Communication skills and Problem-Solving Skills.
4. One must be flexible, adaptable, be prepared to work in a fast paced environment.
5. Proficient in using Microsoft Office application (especially Excel).
6. Preferably someone who is available immediately or at short notice.

Other Information

• Working Location : Toa Payoh
• 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested applicants are encouraged to submit a detailed resume, including expected salary and availability date, to [email protected]

We regret to inform you that only candidates selected for an interview will be contacted.

Job Responsibilities:

• Provide comprehensive HR administrative support for daily operations, encompassing recruitment, training, and development.
• Manage monthly payroll processing and related mandatory contributions.
• Oversee the full employee lifecycle, including onboarding, probationary reviews, and offboarding.
• Maintain accurate and up-to-date employee records and HR databases.
• Coordinate employee insurance renewals and updates.
• Manage work pass applications, renewals, cancellations, and associated government claims (NS, Maternity, Childcare) and grants, ensuring compliance with current regulations.
• Administer staff benefits and welfare programs, including processing monthly expense claims and managing office season parking.
• Support company events, staff engagement initiatives, and general office administration.
• Perform other duties as assigned.

Job Requirements:

• Diploma in Business/Human Resource Management or equivalent.
• Minimum 4 years of relevant HR experience, with payroll processing experience preferred.
• Strong understanding of Singapore employment law and government regulations.
• Proficient in Microsoft Office Suite.
• Positive, meticulous, and organized with strong interpersonal and communication skills.
• Team player with the ability to work independently and take initiative.