Hello to all finance enthusiasts! Ready to bring your money-savvy skills to the cool and crazy world of event management? Unearthed Productions is on the hunt for a Finance Executive to join our financial dream team. You won't just be crunching numbers; you'll be the backstage rockstar making sure our events rock! If you're up for turning dollars into unforgettable experiences, hit us up. Let's make finance fun together!

As a Finance Executive, you will be responsible for a diverse range of financial tasks that are crucial to the smooth operation of our business.

Key Responsibilities:

1. Client Invoicing:

- Create client invoices in the Xero accounting system based on sales quotes generated by the operations team.

- Ensure accuracy and completeness in coding to provide transparent and reliable financial records.

2. Financial Coding and Validation:

- Check and validate coding to maintain the integrity of financial data.

- Collaborate with cross-functional teams to ensure consistency in financial reporting.

3. Client Account Management:

- Support account managers in the collection of outstanding amounts from clients.

- Foster positive relationships with clients through effective communication and resolution of financial queries.

4. Payments Processing:

- Process regular and ad hoc supplier payments through online banking platforms.

- Ensure timely and accurate payments to maintain strong relationships with suppliers.

5. Expense Management:

- Process employee expense claims and credit card transactions efficiently.

- Implement and enforce expense policies to uphold financial discipline.

6. Reconciliations:

- Perform supplier statement reconciliations to verify and reconcile outstanding balances.

- Identify and resolve discrepancies to maintain financial accuracy.

7. Reporting and Analysis:

- Generate insightful financial reports and analyses to provide management with key financial insights.

- Contribute to strategic decision-making through data-driven recommendations.

8. Customer Service:

- Handle client and colleague enquiries and requests with professionalism and a customer-centric approach.

- Provide clear and concise explanations of financial matters to non-finance team members.

Qualifications and Skills:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Proven experience in a finance role, preferably in the events or related industry.
• Proficiency in accounting software, particularly Xero.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced and collaborative environment.

Join Unearthed Productions and be part of a team that brings creativity to life through exceptional events. If you are a finance professional with a passion for the events industry, we invite you to apply and contribute to the success of our exciting projects!

Benefits offered for any position:
14 Days Annual Leave
Off In Lieu for Weekends (Events)
Birthday Leave and Voucher
Child Care/Marriage Leave

Self Care/PetCare/Family Leave
Dental/Medical Benefits (including TeleMedicine)
Honour Based MC
Insurance Coverage

Individual Performance Bonus
Company Performance Bonus

Flexi Time to Office
Work From Home (1 Day)

Yearly increment of 2% - 5% based on company and personal performance
Flexi Benefits for Co-workers who served 12 months and above (from S$500 annually)

Transport Claims

About Unearthed Productions:

Founded in 2006, Unearthed Productions is Singapore’s leading full-service event management agency, producing over 100 events for global brands, organisations and government agencies annually. These events are underpinned by our five pillars of capabilities - Experience Management, Venue Management, Creative Studio, Event Technology and Stage Effects - which empower our clients and our partners to execute their events from start to end seamlessly.

Our mission is to create the best event experiences in the region for not only our partners and our clients and their stakeholders but also our community and our team members. To this end, we are undertaking an ongoing effort to raise sustainability standards across the events industry. Through adopting green practices such as leveraging upcycled furnishings at events and sourcing from ethical suppliers, we are committed to meeting the goals of the Singapore Green Plan 2030.

As our team members are also at the heart of our agency, we strive to raise both their physical and emotional well-being at Unearthed Productions. We achieve this with a holistic suite of benefits and perks aimed at promoting better health, personal development and fun through work.

Find out more about us: https://unearthedproductions.com.sg/

Brief description of the Restaurant

Sales & Marketing of Alcoholic Beverages including Japanese Shochu, Japanese Whisky, Gin, Rum etc. to On trade (Hotels, Restaurants & Bars) and Off-Trade (Retail Shops) clients in Singapore. We are looking for someone who is passionate, dynamic, and committed to developing a career in the Alcohol Beverage domain.

Job Descriptions

1. Develop the On-Trade & Off-Trade segment in Singapore (Bars,Restaurants, Hotels, Private Member Clubs, Retail Stores etc.).
2. Prepare all supporting marketing collateral, including maintaining any detailed product catalogue.
3. Support the Training & Education of Trade customers.
4. Create digital content for promoting various products from time to time.
5. Generate ideas for Events with Trade partners.
6. Support Daily operations.

Job Requirement

1. Have a strong interest in and passion for Japanese Shochu, Whisky & Cocktails
2. High standard of customer service
3. Good communication and presentation skills
4. Between 0 – 5 years of experience in Bartending, Sales of Wine/Spirits / Japanese Shochu /Sake or any area related to Hospitality.
5. Good Interpersonal skills and a strong team player
6. Able to work in small teams / self-motivated with an entrepreneurial approach.

Benefits

• There is No AWS and Bonus
• Annual Leave 14 Days, Sick Leave 14 Days.
• Sales Incentive/Commission after achieving threshold sales revenue as average of sales

Working hours

• Mon- Fri (9 a.m. to 6 p.m.) with lunch break

Responsibilities

Digital Product Management

• Developing project plans and providing regular updates on project status to stakeholders
• Managing engagement with content and service stakeholders and effectively communicating product release contents and expected product capabilities/customer journey.Gather requirements from the Users by devising new or change in existing processes.
  Provide advice, support and recommendations to the project teams in integrating activities, standards and change management activities.
  Conduct testing to ensure the system capabilities are performing in accordance with the specifications.
  
• Working with designers, programmers, and other team members to ensure that the product is designed according to specifications.
• Planning and implementing change management strategies that optimize engagement and buy-in from various stakeholders.Engage to identify the gaps and propose workaround solutions to link SPs' existing system.
  Review deployment guide and workflow, timeline and resource planning for modules to go live for NHs.
  Review training guides, documentations and conduct training for new Product features.
  Plan and support Product Go-live activities to minimize the transitional impact.
  
• Managing Digital Product Roadmap jointly with Product Sponsors.
• Ensure the implementation of data security measures to protect sensitive information shared on the portal.
• Ensure compliance with PDPA guidelines.
• Provide technical support to portal users and address any technical issues promptly.
• Stay abreast of technological advancements and recommend updates or enhancements to the portal to improve functionality and user experience.
• Conduct regular assessments of the portal's performance and propose optimization strategies.

IT Enablement in Service Partnership

• Managing implementation and changes affecting people, process and organization to effect smooth linkage of systems.
• Participating and contributing in terms of IT enablement of Service Partnerships.
• Driving Business Process discussions to identify Workflow Changes/Service Integration with Service Partners (SPs)
• Planning and implementing change management strategies/plans that optimize engagement and buy-in from various stakeholdersEngage SPs to understand existing processes and systems to identify the gaps and propose workaround solutions to link SPs' existing systems.
  Develop project plan, guide implement and workflow, timeline and resource planning for system changes to go live.
  Review training guides, documentations and conduct training for the integrated System features.
  
• Being an effective Change Leader in providing guidance to stakeholders during the transitional process.
• Providing technical service support to SPs post-integration/linkage of systems.

Job Requirements

• Degree with at least 7-8 years' of working experience, of which at least 3 years’ project lead capacity
• Track record in IT Enablement work in a large-scale organisational change is preferred
• Relevant IT experience in healthcare industry would be an advantage but not mandatory
• Possess buy-in interpersonal skills and the ability to work well with groups from diverse disciplines
• Possess excellent active listening and communication skills
• Flair in problem-solving and root cause identification skills
• Able to articulate business objective and deliverables in a clear and concise manner to different target audience
• Able to establish and maintain strong relationships with stakeholders
• Able to influence others and move toward a common vision or goal

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job Description:

• Responsible for sourcing, evaluation from approved supplier
• Communicate with suppliers on arrangement of samples and mass production of artwork.
• Ensure compliance on quality standards, company concept and overall appearance of produc series.
• Prepare reports and statistic for Management.
• Oversee New Product Development team and work progress, and report to the manager and MD on regular basis.
• nvolve in new and reformulation product development from initial (market research), formulation, product text, product concept and presentation (packaging), training material to store, information to other sale channels and till launch.
• Attend trade shows for explore for new market trends.
• Evaluate new product proposal from potential OEM sellers and follow ups.
• Regularly analyse product performance and conduct market survey.
• Perform market analysis and comparison against EYS products.
• Proofread and approved the new product artworks.
• Proofreading for reprint artwork and provide comment when needed.
• Liaise with the suppliers and printing suppliers for product formulation and packaging.
• Sensory evaluation and report for new and reformulated product.
• Keep track on product rationalisation record (product sale record and qty for all products.
• Monitor sale performance for new products and provide suggestion based on sale performance and responsible for follow up decisions.
• Verify barcode generations for new product SKU.
• Provide product information of new product to other departments.
• Notify department for new product launch and provide with information.
• Work with other BU on the new product innovation.
• Perform any other duties as assigned by Superior.

Requirements:

• Bachelor’s in food science or related field.
• At least 2 year of relevant experience is preferred.
• Knowledge in using design-related software such as Adobe Illustrator, Adobe Photoshop.

MyRepublic Group is looking for an Office cum Admin Assistant, who will play a key role in ensuring the smooth running of our reception and office administration.

Key Responsibilities

Employee Engagement and Experience:

• Scheduling of employee forums; monthly team calls, Townhall, new joiner lunches etc across the company
• Arrangements for sponsored office lunches; training, etc.,.
• Coordination of employee engagement events: team building, family days, giving back days, wellbeing activities, employee appreciation and competitions
• Assistance with the scheduling of learning and training. Support with vendors, equipment, post event follow up and tracking.

Office Management:

• Responsible for requisition of office supplies (stationery and pantry item)
• Prepare purchasing requisition and purchasing order (PR PO)
• Coordinate maintenance of office equipment and facilities
• Keep track of all purchases and within budget
• Liaise with vendors and cleaners.
• Ensure meeting rooms are neat, tidy and presentable and in tip-top condition at all times.

Reception Responsibilities:

• Receive and welcome guests.
• Handle all incoming calls, incoming and out-going mails, couriers (both local and international).
• Handle daily visiting dispatch and arranging interview appointment.
• Always maintain professional image of self and office.
• Assist with the coordination of social and recreational activities hosted by the HR team to promote the wellbeing of all employees.
• Participate and lead companywide office/ HR initiatives.
• Provide confidential ad-hoc support to HR team.

HR support (will be trained if no experience):

• Assist with work pass application, renewal, cancellation, appealing, expiration, follow up with medical check-ups, updating personal particulars to MOM, visa application etc.
• Processing and timely submission of Form IR21, NS make-up claims and all government paid leave claims.
• Administer employee benefits such as leaves, medical, dental, insurance etc.

We think you’ll fit in great with us if you have:

• GCE ‘O’ Level/ Diploma with at least 1 to 3 years of relevant working experience.
• Capable of handling a busy, fast-paced working environment.
• Strong organizational skills, attention to detail and follow-through.
• Confident engaging with senior leaders and external clients.
• Proficient in Microsoft Office applications.
• Able to create professional presentations.
• Good working attitude, proactive and a team player.
• Clear and confident communicator and English speaker.
• Strong customer service orientation and positive energy.
• Wants to be a part of a strong family culture.

Job Types: Full-time, Permanent

Salary: $2,800.00 - $3,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: Singapore 319579

Clinic Assistant SENGKANG Full time / Part time

Clinic in Sengkang looking for a clinic assistant

- Full time and part time positions available immediately

- We prefer staff who live around Sengkang area

- No Experience required but On Job Training provided

-

Work schedule flexible for morning, afternoon, 2-3 nights a week, Sat or Sun mornings.

Need to have a good service attitude, willing to learn, and work in a team, respectful to patients and colleagues.

Please WhatsApp - 96971458 < your name> and we will reply soonest

Dr Wong TH

Responsibilities

We’re looking for an Accounts Executive to be responsible for the day-to-day accounting & finance function within the company, reporting to the Group Accountant.

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Prepare monthly financial and management reports for subsidiaries;
• Consolidate accounts and ensure compliance with accounting standards;
• Assist in group consolidation reports;
• Support audit and tax queries;
• Liaise with banks on banking transactions;
• Manage timely closing process and reconciliations, including for intercompany transactions;
• Support the operational teams in maintaining strong vendor relationships.
• Any other duties/tasks as assigned
• Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary
• Able to prepare and compile financial and management reports
• Preparation, submission and filing of GST returns for our clients
• Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Account Executive Requirements:

· Bachelor’s degree in business, marketing, or related field.

· Additional education or experience may be preferred.

· Some fields may require additional certifications or licenses.

· Comprehensive and current knowledge of company offerings and industry trends.

· The drive and energy to manage multiple accounts while looking for new opportunities.

· Excellent verbal and written communication skills.

· Strong time management skills.

· Computer skills, especially MS Office and CRM software.

. Must be hands-on, able to be multi-tasking, work independently and meets tight timelines

Responsibilities

• Work closely with the multidisciplinary care team to provide clients with a seamless delivery of care which is of high-quality, safe and cost-efficient and communicate and work effectively with the team in executing individualised care plan for clients require custodial care, maintenance activities and/or rehabilitation services
• Assist in preparing the rehabilitation room(s), occupational therapy room by following prescribed procedures and protocols, including tidying therapy areas and assisting in cleaning of equipment and area(s)
• Prepare clients for physical or occupational therapies treatment by welcoming and providing and assisting clients into therapeutic apparels, and escorting elderly clients to the washroom
• Assist the therapist(s) in implementing rehabilitation programmes and therapy works to clients including setting up / supervising / assisting clients in the performance of therapeutic activities / exercises, such as helping clients onto exercise equipment, positioning clients on equipment, and monitoring motion and performing prescribed exercises and strengthening techniques, etc
• Educate clients by demonstrating proper use of equipment and exercise routines
• Assist in setting up inventory list of equipment and medical supplies by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies
• Ensure operation of rehabilitation equipment by completing routine maintenance requirements; following manufacturers’ instructions; troubleshooting and reporting of malfunctions; calling for repairs
• Assist in preparing materials for conducting of recreational programmes and events
• Assist FHGCC’s driver in transporting client from home to FHGCC and return trip when assigned
• Perform basic data entry and retrieval of data when required

Requirements

• Certificate in Therapy Services
• Good communication and interpersonal skills
• Basic computer skills in Microsoft Office – MS Word and Excel
• Preferably with at least 2 years working experience as Therapy Aide or in eldercare setting

Responsibilities :

• Handle daily cashbook update.
• Prepare payment, update AP payment & AR collection in system.
• Perform bank reconciliation.
• Liaise with sales team & warehouse, Monitor AR, send out SOA, release shipment in system upon AR collection, generate tax invoices after shipment
• Prepare monthly balance sheet schedule, follow up on outstanding items, maintain fixed assets register
• Process staff claims
• Documents filing
• To handle all other duties as may be assigned by the Supervisor from time to time

Requirements:

• Must possess LCCI higher/Diploma in Accountancy or relevant accounting qualification
• Meticulous and comfortable working with numbers.
• Good communication & interpersonal skills.
• At least 3 years of working experience in relevant roles

SALARY $3500 to $4000

•Minimum 1-2 years experience as a Account Assistant Manager

•Analyzes financial information and prepares financial reports for the identification or maintenance of liabilities, tax liability, asset, or other financial activity records.

•Assistant managers report to the management with regards to the finances of the organization or establishment.

•Provides feedback on market to organizations for sales forecasting.

•Solicits and maintains contact with current and prospect key accounts.

•Resolves customer problems, recommends modifications to products/services, and coordinates sales negotiation between customers and organization.

Education Requirements

At Least 3 GCE 'N' Level passes or equivalent, with a pass in English Language

Able to work using MS Words and MS Excel

Candidate with Early Childhood Knowledge will be an advantage.

Job Descriptions

Assist the Centre Principal and Director in the following areas:

Account Matters:

1. Verification and follow up with parents on the month fees collection and other adhoc incidental fees/charges such as insurance, mattresses, field trips etc.

2. Verification, consolidation of petty cash claim by staff.

3. Verification of invoices and create payment in company's OCBC/DBS accounts.

4. Other adhoc account matters

Admin Matters:

1. Manage enrolment of children in the ECDA CMS

2. Communication with parents via Little Lives

3. Other enrolment matters and following up with parents

4. To answer to phone calls and enquiries during the absence of the Principal

5. Assist Principal in the filing of documents

6. Check and verify students enrolment details, fees deposits, payments and follow up with parents if necessary

7. Assist Principal to consolidate documents for periodic audits.

8. Other Adhoc admin matters, such as creation of inventory of teaching resources, etc as required by the Principal

• Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
• Update customer records in the company database as required
• Input invoice and bill-back data
• Analyze, consolidate, and forward daily action summaries to managers
• Use data to investigate the logistical history to resolve order and inventory problems
• Research promotion details, regular, and special prices to resolve pricing discrepancies
• Offer product, promotion, and pricing information by exploring customer requests
• Offer sales projections by creating and sending sales tracking reports
• Maintain customer database by inputting customer profile and updates
• Collect data to create informative sales presentations
• Monitor sales expenses by analyzing, tracking, and summarizing expenses
• Report any inventory or service issues to management and the appropriate Account Manager immediately

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Roles & Responsibilities

Salary: Basic + Transport Allowance + Commission

We are expanding, looking for full-time Outdoor Sales Executive to join us.

Job Scope

• Hunt for new accounts
• Service and grow the existing customer base

Job Requirements

• Self driven to meet monthly team target
• Own transport will be an advantage
• Well groomed & neat
• Comfortable communicating with people
• Good interpersonal and communication skills
• High adaptivity and flexibility
• Able to effectively communicate to customers in English and one other language
• At least 1 year sales experience
• Experience in lighting and sanitary ware a plus point

Main Office in Balestier, 5 day work week. (9am - 5.30pm)

Salary : $2500 - $4500

Job Description & Requirements

• Assist Restaurant Manager to manage all day-to-day operations of the Restaurant, Grab & Go and Workspace.
• Manage and store vendors’ contracts and invoices.
• Coordinate communication between front of the house and back of the house staff.
• Assist Restaurant Manager on Producing and Prepare employee’s duty roster and shift schedules.
• Assist to Supervise kitchen, operations staff, and provide assistance as needed.
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Taking reservations and Handling customer enquiries or complaints for the Restaurant, Grab & Go, and Workspace.
• Gather guests’ feedback and recommend improvements to our menus agreeing and managing budgets.
• Assist Restaurant Manager on Planning menus, ordering supplies, overseeing stock levels.
• Promoting and marketing the business, keeping statistical and financial records.
• Problem solving, greetings and advising customers.
• Assist Restaurant Manager to keep detailed records of daily, weekly, and monthly costs and revenues.
• Preparing and presenting staffing/sales reports.
• Assist Restaurant Manager to Assess and improve profitability.
• Assist Restaurant Manager to setting targets.
• Handling all day-to-day administration and paperwork.
• Liaising with customers, employees, suppliers
• Handling of all food orders for dine-in, take away and deliveries.
• Managing orders on all take away or food delivery platforms.
• Work closely with Kitchen teams to ensure timely delivery of quality food.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Assist Restaurant Manager on making improvements to the running of the business and developing the restaurant.
• Maintain a prepared, clean, and sanitary work area at all times. To ensure that all staff are compliant to the safety, hygiene, and sanitation procedures at all times.
• Always ensure compliance with all legally required hygiene and safety practices and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.
• Ensure that food handling and hygiene regulations are followed in accordance with SFA & other governmental regulations & compliance.
• Perform any other related duties and responsibilities that may be as assigned by immediate Supervisor or Company.

Responsibilities and Duties:

• Provide general administrative and clerical support
• Maintain proper filing system
• Handling incoming correspondences and distribution of documents
• Assist in managing office supplies
• Covering reception duties when necessary
• Other ad-hoc administrative duties as assigned

Qualifications and Job Requirements:

• Must have prior experience in administrative duties
• IT literacy and proficiency in MS Office
• Possess a positive attitude, meticulous and organised
• Bilingual in English and Mandarin (in order to handle queries from Mandarin-speaking associates/guests in regards with the administrative matters)

Responsibilities

• Handle customer enquiries via telephone calls, walk-in, facebook, corporate website, and emails.
• Handle and resolve customer complaints promptly and professionally.
• Consolidate customer feedbacks monthly and share with relevant departments promptly and accurately.
• Manage customer database for customer information, feedbacks, complaints and warranty cards.
• Verification of product defects from walk-in customers.
• Handle sales of spare parts for walk-in customers.
• Other ad-hoc duties as assigned.

Requirements

• Possess good interpersonal skills
• At least 2 years of relevant experience in customer service, preferebly in FMCG industry
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

Job Overview

The Sales Account Manager is a critical member of the NewPower Worldwide Sales team and is responsible for driving revenue growth with new and existing customers. As a Sales Account Manager, your focus is to increase sales and contribute to our long-term business growth in APAC.

Job Roles & Responsibilities

• Identify and secure new sales opportunities through cold calling
• Thoroughly qualify every opportunity identifying customer pain points, recognizing buy signals, and understanding the decision-making process
• Serve as the primary person-in-charge for all day-to-day customer account management matters
• Build, maintain, create strong relationships with new and existing customers
• Proactively call assigned accounts to solicit new business
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment
• Drive and track weekly, monthly, and quarterly performance and sales metrics
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM
• Drive and track weekly, monthly, and quarterly performance and sales metrics

Job Requirement(s)

• Minimum a Diploma in any discipline
• Previous sales experience in an extremely fast-paced, competitive sales environment highly preferred
• Some experience in handling B2B sales preferred
• Ability to work in fast-paced environment and under pressure
• Self-motivated and self-directed
• Opportunity to travel for work purposes

*This position comes with an uncapped commission plan

Responsible for supporting the business in the full spectrum of Human Resources function covering acquisition of talents for different divisions, employee relations & engagement as well as other HR administrative activities.

As you grow in your role, you will be required to manage employees’ welfare throughout their employment cycle and actively participate in the organisational culture development.

Specifically, you will

• Manage the recruitment activities from start to end for all required positions
• Manage employee engagement including onboarding, workplace communication and relations
• Administer employee compensation and benefit process
• Perform daily HR operational matters to support the business and upkeep the employee’s employment records
• Support the management of workplace issues and grievances adhering to company’s policies & procedures
• Support and organise learning programmes and delivery for employees

You should have a minimum 2 years of HR experience in generalist role.

To succeed in this role, you should possess the passion for people and desire to nurture them professionally, strong communication & interpersonal skills as well as being skilful in upholding confidentiality & integrity. Ideally, you should have budding competency in business acumen; demonstrate tenacity and the growth & change mindset.

As you will be required to work with various divisions, you must possess strong collaboration skills. Good organisational skills will definitely earn you some brownie points!

We regret to inform that only shortlisted candidates will be contacted.