Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Job Responsibilities

1. Assist the Sports & Recreation Manager in planning and running the department and all sporting activities for members.

2. Supervise the activities of the Sports & Recreation Executive/Officers to provide timely and effective services at various assigned areas.

3. Maintain and upkeep all Sports & Recreation facilities

4. Overseas daily operations of the department.

5. Train and upskill all staff, identify courses and programs.

6. Handle all the SGCC programs/events including planning, marketing and execution.

Requirements

• University Degree/Diploma in Sports Management or a related field

• At least 5 years of relevant working experience

• Possess event management and partnership relationship management or where relevant and equivalent

• Ability to multi-task with self-driven attitude, detail-orientated and good time management

• Strong interpersonal and communication skills, both written and verbal and negotiation skills

• Creative thinking and problem-solving abilities

• Proficient in Microsoft Office

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

· Experience in kitchen operations

· In-depth understanding of food health and safety regulations

· Exceptional time management and organisational skills

· Excellent verbal communication skills

· Exceptional physical stamina and strength

· Ability to work as part of a team

· Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. The ideal candidate should have a good understanding of the protocols and procedures of the food service industry, including health and safety standards. Candidates can receive experience through formal trainings and internships.

Job Description

Main Responsibilities

• Must be able to handle accounts receivables efficiently
• Must be able to monitor and ensure collections are received promptly
• Supervise and review the work performed by account staff or accounts assistant
• Handle all accounting related paperwork
• Maintain the computerized accounting system (Navision)
• Carry out approved transactions
• Monitor and report on outstanding accounts
• Prepare and monitor monthly AR aging reports
• Perform bank reconciliation and accounts reconciliation
• Attend to auditor’s queries
• Able to work under pressure to meet reporting deadlines
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics (Navision)

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Preferably with experience working in F&B industry
• Preferably able to commence work immediately

About Us:
H.A.M. Creations Pte Ltd is a leading events management company dedicated to delivering exceptional experiences that inspire and delight. Our innovative approach, dynamic team, and passion for excellence set us apart in the competitive events industry. Join us as we continue to redefine the art of event creation!

Job Summary:
We are seeking a detail-oriented and experienced Senior HR Executive to lead and manage HR operations in a fast-paced and dynamic environment. This role involves handling core HR responsibilities, including payroll processing via Infotech software, work pass management (Work Permit, S Pass, Employment Pass), staff reimbursements, visa applications, and IR8A tax filing using Xero. The role also includes driving employee engagement initiatives such as annual company trips and monthly birthday celebrations. Experience in the construction industry will be considered a strong advantage.

Key Responsibilities:

• Talent Acquisition & Management: Lead recruitment strategies to attract top-tier talent, manage onboarding, and drive retention efforts.
• Work Pass Management:Handle applications, renewals, cancellations, and other processes for Work Permits, S Passes, and Employment Passes.
• Ensure compliance with MOM regulations and company policies.
• Payroll Management: Process payroll using Infotech HR software, ensuring accurate and timely disbursement of salaries, allowances, and bonuses.
• Staff Reimbursements: Oversee and manage the reimbursement process, ensuring timely and accurate reimbursements for employee expenses.
• Visa Applications: Handle applications and processing of travel visas for employees traveling for business or other official purposes.
• IR8A Filing and Tax Compliance: Prepare and file IR8A forms and other tax-related documents using Xero, ensuring compliance with statutory requirements.
• Employee Relations: Serve as a trusted advisor to employees, addressing workplace concerns and promoting a harmonious work environment.
• HR Policy Development: Design and implement HR policies that align with company goals and adhere to local labor laws.
• Training & Development: Identify training needs and organize development programs to enhance employee skills and career progression.
• Employee Engagement Initiatives:Plan and execute annual company trips and team-building activities.
  Coordinate monthly birthday celebrations and festive events to enhance employee morale and camaraderie.
• Compliance: Ensure compliance with labor laws, workplace safety standards, and other regulatory requirements.
• Event Workforce Management: Develop HR strategies for managing freelance and contract staff for event execution.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 5 years of HR experience, including work pass management, tax filing, and reimbursements.
• Proficiency in payroll systems, with hands-on experience in Infotech HR software and Xero for accounting and tax filing.
• Strong knowledge of MOM regulations and work pass processes (Work Permits, S Pass, Employment Pass).
• Experience in preparing and filing IR8A forms and other statutory tax documents.
• Experience in planning and executing employee engagement programs, including large-scale events like annual company trips.
• Familiarity with industry-specific HR requirements; experience in the construction industry is a strong plus.
• Excellent organizational, communication, and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Us:

• Be part of a creative and passionate team shaping the future of the events industry.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Enjoy exciting annual company trips and other employee engagement activities.
• Work in a dynamic and inclusive environment that values your contributions.

Join us in creating unforgettable experiences for our clients and a vibrant workplace for our team!

Role and Responsibilities

• Identify and Engage Potential Members: Utilise various channels, including digital marketing, events, and partnerships, to identify and engage with potential members.
• Deliver Persuasive Presentations: Develop and present compelling sales presentations to highlight membership benefits.
• Build and Maintain Relationships: Foster strong relationships with key stakeholders and partners.
• Monitor Sales Metrics: Track and report on membership sales metrics, adjusting strategies as necessary.
• Plan and Execute Events: Organise and manage membership events and activities.
• Support Administrative Tasks: Assist with secretariat duties, including attending meetings, taking minutes, processing applications and onboarding new members.
• Coordinate with Finance: Collaborate with the Finance department to follow up on membership fee payments.
• Communicate Effectively: Prepare and disseminate information to members through various communication channels in a timely manner.

Qualifications and Skills Requirements

• Minimum 1-2 years of experience in sales, preferably in a membership-based or B2B environment in the tech sector.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage and build relationships with C-suite executives and business leaders.
• Strong networking skills and ability to generate leads through various channels.
• Proficient in using CRM software to manage leads and track sales activities.
• Able to work independently and enjoys working in a fast-paced environment.
• Possesses high energy levels, an innovative mind-set, and a positive outlook.

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

Job description

• General administrative duties, including data entry
• Communicating with clients via phone calls or email
• Ensure that website page is kept up-to-date with the latest details regarding the vehicles
• Conduct research online and showroom visits
• Ad-hoc duties assigned by Reporting Officer/Management

Requirements

• Basic computer skills
• Knowledge of Microsoft Office
• Knowledge of automobile industry is an advantage
• Photography skill is an advantage
• Possession of a driving license is an advantage as well

Life Community Services Society is a social service agency serving children & youth from low-resourced, vulnerable and at-risk backgrounds. Our vision is for every child to be the best that they can be, through our mission of empowering children and families through care and mentoring.

The successful applicant shall be self-motivated and passionate about the work that our organisation is doing in making a difference to the children from vulnerable backgrounds. He/She should have a heart of compassion, integrity and maturity, and is able to be a good team player.

Job Description

You shall work under the direction of the Finance Manager. Your key responsibilities include:

Financial Management

• Responsible for finance functions including month-end and year-end closing.
• Maintain partial or full set of accounts, including audit schedules.
• Maintain full set of accounts across LCSS’s programmes and student care centres, including maintaining general ledger
• Process vendor payments and staff claims.
• Cashflow management to support operational needs.
• Prepare and submit quarterly GST reports in compliance to statutory requirements.
• Ensures compliance with audit and statutory requirements.
• Reporting for government grants and funding received.
• Process donations and issue tax-deductible receipts for qualifying contributions.
• Monitor and manage fixed deposits and other investments.

Management Reporting

• Analysis of budget and year-on-year financial variances.
• Assist in the preparation of financial forecasts and annual budgeting.
• Prepare periodic management reports to support management’s decision-making.

Administrative and Corporate Governance

• Support compliance with charity regulations, governance standards, and internal policies.
• Support daily corporate office operations and contribute to initiatives enhancing corporate governance.

Other Responsibilities

• Undertake any additional duties or ad-hoc projects as assigned by the CEO or Deputy Director, Corporate Services.

The desired candidate should be/possess

• Diploma or Degree in Accounting or related field, or equivalent relevant qualifications.
• Minimum 2 to 3 years of relevant experience, with experience in the social services sector preferred but not necessary.
• Familiarity with Singapore Charity Accounting Standards and Corporate Governance for Charities.
• Proficiency in accounting software (e.g., MYOB).
• Proficient in Microsoft Office, particularly Excel (including VLOOKUP functions).
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Candidates with a mid-career change and some background in finance will be considered.

Interested applicants please submit cover letter and resume indicating expected salary & availability.

Responsibilities

Answer and direct phone calls

Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements and skills
Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant

Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Job Description

· Asists to answer incoming phone calls and email regarding for sales enquiries

· Assists in generate of reports

· Any other general admin filing, ad hoc duties as assigned by superior .

Requirement

· Experience in customer service will be an advantage

· Has an excellent command of the English language (written, spoken)

· Willingness to learn

· Able to work in a fast-paced environment

· Team player but also able to work independently and with minimal supervision

· work week : 5.5 days

The Solution Sales Executive is responsible for engaging SMEs and top-tier local corporate clients, managing the full sales cycle from lead generation to closure. This role focuses on delivering tailored consultancy solutions, including ERP systems, HR advisory, and overseas expansion strategies. You will be expected to identify client needs, provide strategic recommendations, and collaborate with internal teams to implement customized solutions. As a key point of contact, you will ensure client satisfaction and contribute to long-term partnerships.

Key Responsibilities

• Engage SMEs and top-tier local corporate clients to understand their business needs and offer tailored consultancy solutions.
• Proactively identify and approach potential clients through cold calling, networking, and other outreach methods to generate leads.
• Drive end-to-end sales processes, including prospecting, needs assessment, proposal development, and closing.
• Deliver engaging presentations to clients, effectively communicating the value of proposed solutions.
• Collaborate with internal technical and consultancy teams to deliver customized solutions aligned with client objectives.
• Maintain accurate and up-to-date records of sales activities in CRM systems.

Requirements

• Bachelor’s degree in business, information technology, human resources, or a related field.
• Minimum of 2 years of sales experience, preferably in IT solutions, HR consultancy, or services related to overseas expansion.
• Strong cold calling and lead generation skills.
• Exceptional presentation, negotiation, and interpersonal skills.
• Expertise in ERP systems, HR advisory, or overseas market entry strategies is highly desirable.

Benefits

• Enjoy a flexible benefits package tailored to support your health, well-being, and personal development needs, including medical, wellness, and lifestyle allowances.
• Work with regional teams across Singapore, Thailand, and Vietnam.
• Obtain opportunities for overseas assignments as part of career development plans
• Access continuous learning opportunities, including customized one-to-one coaching and on-the-job shadowing, to enhance your skills in sales, consultancy, and technology solutions.
• Benefit from a competitive salary and performance-based incentives, rewarding your efforts and achievements in driving sales success.

Job Description

· Prepare Accounting Reports for Local/Oversea company as assigned

· Assist in regional report checking and compliance activity

· Apply principles of accounting to analyse financial information for local and oversea company and assist in Consolidation works

Main Responsibilities

1. Accounting works for - Local & Oversea Company as assigned

· Handle full set of accounts for local or oversea entity assigned;

· Assist when necessary, and review works done by accounts receivable team to ensure timely and accurate revenue reports;

· Assist when necessary, and review works done by accounts payable team to ensure timely and accurate payments and reports;

· Process journal entries timely according to accounting standard and company policy adapted;

· Update accounting data to ensure information are accurate and available whenever needed;

· Preparation financial schedules (General ledger, accounts receivable, accounts payable, fixed assets, etc), handle bank reconciliation;

· Prepare monthly profit & loss reports for entities, performance analysis and variance investigation and reporting;

· Assist in quarterly GST preparation and submission, handle annual audit & tax enquiries from auditor and tax agent;

· Assist with other accounting projects.

2. Assist in regional report checking and compliance activity

· Handle ad-hoc tasks in checking (remotely or on-site) accounting records, internal process/control, cash management as assigned and present findings to upper management in the form of reports and presentations

· Assist in review local and oversea accounting and financial record-keeping processes that can be improved and make recommendation;

· Assist in assess the efficiency and productivity of accounting staff and make recommendations for improvement;

· Assist in review, design, implementation of new accounting control for local or oversea entity

3. Apply principles of accounting to analyse financial information for local and oversea company and assist in Consolidation works

· Assist Group Accountant in Consolidation of Monthly financial reports, budget, variance comparison, board meeting.

· Assist in Audit and Tax review for local and oversea entities

· Assist in Board meeting, other regulatory reporting as and when required.

Requirements

· Candidate must possess at least a Bachelor's Degree in Accounting and/or Finance, or other relevant professional certification. Professional qualification such as CAT or ACCA is an added advantage.

· Candidate should have at least 1-3 years of working experiences in finance & accounting role

· Audit experience is an added advantage.

· Experience in financial and management reporting background with F&B and/or retail related business coupled with audit experience in accountancy firms is a plus.

· Familiar with general accounting principles, regulations, compliance requirement, and

· International Financial Reporting Standards (IFRS).

· Familiar with Enterprise Resource Planning software and other accounting related software.

· Recognize and be responsive to the needs of all internal customers of the organization.

· Able to manage projects and small team and track progress for improvement.

· Effective communication skills

· Able to analyse and present data in an impactful and convincing manner.

Responsibility;

• Strong competence in bringing in new business develop action plans.
• Manage pricing, deal pricing, and other sales proposal activities and provide support to support the marketing department.
• Create, Update, and Manage Catering E-commerce platform.
• Handle inquiries, quotations & other related documentation.
• Collaborate with the product team to identify customer requirements.
• Working closely with the production team to improve products & services to the needs of customers
• Support and Handle catering setup and operation with the team.
• Handle current sales accounts.
• Tracking sales goals and reporting results.
• Currently handling Corporate / B2C accounts would be a plus.

Requirements:

• Excellent sales, negotiation, and presentation skills
• Self-driven, results-orientated, aggressive, and energetic

Benefits

• Birthday Leave, Sales Target Incentive, Medical reimbursement.

• Good career advancement opportunities.

Job Description

• To assist management in admin works, project coordination, project support
• Able to handle multi-tasking of admin activities
• Assist in streamlining administrative processes
• Work with regional teams in achieving group business goals
• 5-day work week, Monday to Friday

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Required skill(s): MS Excel, MS Office, MS PowerPoint, Internet, social media Savvy
• Minimum 3 years working experience in admin and project support
• 'Can do' attitude would be a plus
• Great communication, interpersonal skills, proactive personality
• Require a meticulous, organized, and detail-oriented mindset
• 1 Full-Time position(s) available

Budget Planning and Development:

• Collaborate with project managers and stakeholders to develop detailed project budgets.
• Align budget planning with the scope, timeline, and deliverables of the project.

Financial Monitoring and Reporting:

• Track actual project expenses versus budgeted amounts regularly.
• Analyze financial data to provide insights and reports on budget utilization.
• Identify variances and recommend corrective actions to avoid budget overruns.
• Prepare periodic financial reports for senior management, including budget forecast and expenditure.
• Monitor project expenditure by ensuring timely goods receipt and payment to vendors.

Compliance and Audit:

• Ensure compliance with internal regulations and legal requirements.
• Support internal and external audits by providing necessary financial documentation and explanations.
• Maintain accurate records of financial transactions and budgeting activities.

Stakeholder Communication:

• Serve as the point of contact for all budget-related queries from project teams and internal and external stakeholders.
• Conduct meetings with project leads to review financial performance and adjust plans as needed.
• Communicate budgetary updates, changes, or risks to stakeholders in a clear and timely manner.

Process Improvement:

• Continuously evaluate and improve budgeting and financial tracking processes.
• Implement tools and technologies to enhance budget accuracy, reporting efficiency, and cost management.

Key Skills and Qualifications:

• Education: Mininum Diploma in Finance, Accounting, Business Administration, or any other related field with relevant subjects.
• Experience: Minimum of 5 years in budgeting and financial planning.

Skills:

• Strong understanding of financial principles and project management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills for collaboration with cross-functional teams.
• Ability to manage multiple tasks simultaneously and adapt to changes quickly.

Technical Skillsets

• Good command of written English with minimum grade of B4 at GCE “O” Levels.
• Proficient in Microsoft Excel including Formula such as VLOOKUP, INDEX/MATCH, Pivot Table and/or macro programming knowledge (optional).
• Proficient in Microsoft SharePoint, such as creation of web pages, customization of SharePoint List and management of site permissions.
• Proficient in Microsoft PowerPoint for presentations and creation of dashboards.
• Knowledge of Power BI and Qliksense (optional).
• Comfortable to work in Non Camera Environment.

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

• To clean the kitchen areas.

1. Fryers/Stove areas
2. Working stations/cabinets
3. Walls of cooking stations/chiller
4. Kitchen floors
5. Glass windows

• To wash cutleries and ensure sufficient supplies for daily usage.

1. Cooking utensils
2. Cutlery

• To clean the dining areas.

1. Cutlery collection
2. Top up condiments
3. Prepare condiments

• General Cleaning

1. Shopfront exterior
2. Interior furnishings
3. Table/chairs/sofa seats

• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Personal Educational Qualification/Experience

· Minimum secondary school

• At least 1 years of operations experience in the supervisory position with proven track record of success within a Restaurant or Fast Food environment

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Apply by Whatsapp +65 85229666

Overview:

The candidate will learn the management of the service and kitchen operations. As a Management Trainee, candidate will specialise in operational activities associated with both services in the Restaurant as well as kitchen duties and basic food preparation.

Reporting Structure:

Department Supervisor

Job Responsibilities:

Service

• Learn and be competent in both service and kitchen staff duties
• Serve the guests efficiently and accurately upon their special requests
• Have a strong sense of cooperation and safety awareness and always multi-task your errands
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Monitor quality of all food and beverage items served
• Ensure the smooth running of designated section/area.
• Perform any ad-hoc duties as required by the Branch Manager

Kitchen

• Knowledge of preparation of food and inventory levels of the kitchen
• Ensures all operating standards comply with company policies
• Use hygienic practices for food safety
• Participate in safe work practices and food handling practices
• To be familiar with F&B environment and apply to company standards
• Performs other duties as assigned by the superior

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field
• At least 1 Year(s) of working experience in the related field is required for this position
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent

Benefits

• Staff Meals Provided
• Uniform & Laundry Provided
• Completion Bonus
• Staff Referral Incentives
• Staff Privileges (Discounts / Birthday Vouchers / Festive Gifts)
• Hospitalization and Surgical Insurance

General HR and administrative matters:

Develop clear understanding of business needs and objectives, to provide effective HR solutions to support the achievement of business objections of the various departments in the organization.

Performance Management:

To provide advice and guidance to line management on performance management related matters. To process performance appraisal exercises, mass salary reviews, year-end bonus exercises etc.

Recruitment and Selection:

To establish internal hiring and recruiting practices and to liaise with various project, department as well as the management on the recruitment needs. Understand the hiring requirements and manage the end-to-end recruitment process, candidate screening, selection, offers, onboarding and offboarding matters.

Payroll matters:

To establish and well organize the filing system of the master list of the employees. Administer payroll, benefits and leave management with precision and efficiency. To ensure the Company is fully compliance with labor laws and internal policies, addressing any discrepancies proactively.

Work pass application, Monthly CPF submission, IRAS 21 tax clearance, NS leave claim etc. matters.

Benefits and Compensation:

Manage and process employee welfare benefits, medical insurance. Ensuring all compensation and benefits strategies remains relevant and competitive while maintaining internal equity.

Employees Relations and Engagement:

Drive and coordinate employee engagement and wellness activities.

Plan and coordinate Company events, enhancing team collaboration and engagement.

Manage and resolve employee relation issues and disciplinary actions as wells as address grievances, fostering a positive and compliant work environment.

Learning and Training Development:

Talent Management and succession plans. To develop HR plans and initiatives and to support achievement of business objections of the various departments in the organization.

Oversee the entire training and development functions. Develop and implement learning and development programs to foster and facilitate ongoing learning and skills improvement of the employees.

Analysis in-house training, on the jobs training to internal employees.

Employment Practice & Regulations:

Tripartite Standards Introduction, Grievance Handling, Disciplinary Actions and Dismissals, Conflict of Interest.

Good working knowledge of employment regulations and HR best practices.

Company Credentials:

ISO45001 and bizSAFE Star, BCA work head CRS contractor registration system SY08 L6, ME11 L1 application and renewal matters. To assist with corporate service provider to submit the statutory declaration, Company ACRA Annual return filing, register of controllers etc.

JOB REQUIREMENTS:

• Candidate must possess at least Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree, major in Human Resources Management or Business Administration Management or equivalent.
• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Required language(s): English, Mandarin fluency in written and spoken (to coordinate with the Chinese speaking client, supplier, HQ Colleague etc.)
• Required skill(s): MS Office.
• Good interpersonal and communication skills.
• Self-motivated and able to leverage on team.
• Resourceful, meticulous, able to multi-task and handle pressure well.
• Experience working in Regional Rail Transport industry is a plus.

JOB BRIEF

We are looking for a Communications & Digital Marketing Executive to assist in the development, execution and optimisation of Sikh Welfare Council’s (SIWEC) communication platforms to drive our community engagement and fundraising efforts. The Communications & Digital Marketing Executive will work with our Fundraising committee (FRC) and create content according to our Fundraising calendar to secure financial support from diverse sources including individual donors, corporate partners and foundations to support the sustenance and growth of SIWEC’s programs.

ROLES & RESPONSIBILITIES

Communications & Digital Marketing Executive

Fundraising

• Assist the FRC to develop and implement comprehensive fundraising strategies based on timeline of major events and identify new strategies to diversify revenue streams to meet fundraising goals.
• Work with the admin team to identify and cultivate relationships with current donors and other potential funding sources, including creating content as required to effectively communicate SIWEC’s mission, programs and impact to secure the financial support for our programs.
• Plan and execute fundraising campaigns and initiatives with the FRC, including online campaigns, direct mail appeals and special events to engage donors.
• Create content to showcase the impact of SIWEC’s programs and showcase beneficiaries as part of regular communications and special fundraising campaigns.

Donor & Volunteer Engagement

• Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)
• Cultivate meaningful relationships with volunteers and donors (individuals, corporate partners and foundations) and maintain regular engagement with them through various channels including emails, letters and special events.
• Provide regular updates to donors on the impact of their contributions, showcasing tangible outcomes, success stories and testimonials.
• Create content to showcase volunteering with SIWEC’s programs and showcase volunteers to engage with potential new volunteers.
• Maintain, build and update mailing and donor and volunteer databases.

Event Coordination

• Assist in planning, organizing and executing events to increase SIWEC’s profile and engagement with stakeholders, primarily for fundraising and recruitment of volunteers for our programs.
• To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial SIWEC Appreciation Day.
• Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

Corporate Communications

• Develop creative concepts for content marketing, social media channels and SIWEC’s official website and prepare online newsletters, promotional emails and organise their distribution through various channels.
• Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)
• Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).
• To plan and manage SIWEC’s public communications including regular website updates, content creation of engaging stories for social media channels and drafting content for internal publications (e.g. SIWEC annual reports and quarterly e-Newsletter).
• Nurture relationships with mainstream and online media and develop narratives to promote and profile SIWEC’s social impact through long-standing and ongoing initiatives, such as Theek Thak (Are You Ok?) mental health programme.
• Maintain regular communication with our regular stakeholders (donors, beneficiaries, volunteers, others etc) to keep them updated about the latest programmes, initiatives etc on a regular basis.
• Assist in the website revamp initiative, specifically focussing on our 30-year SIWEC journey.
• Strategize how we can increase brand awareness of SIWEC via our regular communication channels (social media, emails, leaflets, newsletters, etc.)

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with 1-2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines.

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode, Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

Job Description

• Full awareness of local Health Products and Medical Device Act and their regulations relevant to the business through regularly checking HSA websites and attending HSA briefings;
• Communicate changes and new requirements to management;
• Request and submit documents for product registration and amendments applications;
• Follow up on submitted applications and reply input requests from the authority;
• Meet, discuss and negotiate with HSA regulators on matters pertaining to product registrations;
• Have working knowledge of current products sold and keep abreast of new product launches by having regular update meetings with all the selling division managers;
• Assist Senior Manager, Regulatory Affairs for matters pertaining to regulatory affairs as and when required;
• Communicate with manufacturers, the local regulatory requirements, in order to facilitate the provision of appropriate documents for submission to HSA for product registration/amendments and compliance to local regulations;
• Work with regulatory partners/distributors to obtain successful registration of new products.
• Coordinate, facilitate, monitor, and track all regulatory activities in each market,
• Comply with reporting requirements of local authority
• Regulatory reporting for recalls, FSCAs, Adverse Events and complaint handling;
• Ensure compliance with GDPMDS;
• Ensure conduct of business according to local regulations for medical devices;
• Participate in GDPMDS internal and external audits
• Maintain and update regulatory-related databases, SOP
• Registers complaint with samples to manufacturer. Follow-up on reply from manufacturer.
• Any other duties assigned

Job requirement

• General Degree (preferred in discipline of Biomedical Science or Biomedical Engineering)
• Preferred 1 year working experience or completion of Internship in the related field
• Familar with local and regional regulatory affairs requirements (medical devices)

Personal Competencies:

• Good interpersonal relationship skills
• Good written and verbal communication skills
• Project Management Skills
• Good organization skills
• Team spirit, Proactive, motivated, self starter

Job Description of Customer Service Executive:

· Pick up customer's phone calls;

· Reply enquiry text and emails

· Assist and follow up with customer's request/order

· Pick and pack customer's order

· Coordinate with transporter/logistic partner for shipping/delivery matters.

· Follow up on collection of overdue accounts.

· Printing and Documents filling

· Data entry

· In-charge in others' Ad-Hoc duties as required

Job Requirements

• Strong teamwork and work ethic

• Good communication skills

• Able to work independently with minimum supervision, highly self-motivated, and possess a willingness to learn attitude.

• Proficient in Microsoft Office, especially Microsoft Excel, Word and Outlook

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg , while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now.

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

This is a commission-based sales hunter role - you will need to focus on acquiring new accounts on top of managing existing customers, representing the company and providing our solutions across compute, storage, AI/HPC, networking and more.

Reporting to the Head of Sales , you are responsible for the entire sales cycle, from identifying, to developing and closing deals in order to meet sales targets.

You will need to generate regular and timely forecasts, reports and account status to ensure that your sales targets are met.

Essentials

• Minimum 3 years of experience in IT industry, with at least 2 years in a quota-carrying sales position
• Good understanding of IT hardware market, and healthy interest in AI/HPC trends and developments
• Independent, resourceful, good analytical and communication skills with bilingual abilities in English and Mandarin
• Should possess minimum of Diploma/Bachelors’ in Marketing/Computer Science/Business or related discipline

Plus

• Experience in responding to tenders on major portals (GeBIZ / Ariba / Tenderboard)
• Ability to design and propose infrastructure (compute/storage/network/security) products and solutions is a plus
• Ideally possess a valid Class 3 driving license with own vehicle

Remuneration

Commission-based, with a base starting salary of up to S$3-4k depending on applicant’s experience.