Company overview

Global Corporate Solutions Pte Ltd is incorporated in 1984, and we have expanded our team with the merger with APTA Management Services Pte Ltd. We provide accounting and consultancy services to our clients and are currently looking for suitable and self-motivated candidates to join our team.

Why join us

- Opportunities for career advancement within the company

- Enjoy work-life balance

- Equal opportunity employer

Job description

- Bookkeeping and preparation of management accounts for clients on a monthly or annual basis.

- Accounting for GST for clients

- Preparation and generation of schedules required for audit

- Perform payroll calculations and preparation of the required payroll reports and returns

- Identify and discuss accounting issues with directors

- Able to work independently and flexibly

Requirements

- Diploma or BAcc/business graduates, ACCA graduates

- Good technical knowledge of accounting and GST

- Preferably with 1 year’s relevant experience

Candidates with no relevant experience can be considered for entry level positions.

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Job Description: Logistics Executive

Work Location:Singapore

Reporting Structure:Direct report to Group SCM Head; functionally reports to Logistics Manager who are based in Durapower-Suzhou.

Roles & Responsibilities:

• Review logistics and product information, develop logistics plans, and select transport modes.
• Prepare customs documents and coordinate with customs for smooth clearance.
• Analyse logistics costs, optimize channels, and manage carrier relationships.
• Manage warehouse operations, ensure accurate inventory, and track shipment progress.
• Address logistics issues promptly to enhance customer satisfaction.
• Analyse logistics efficiency and recommend improvements.

Job Requirements:

• Diploma in Logistics Management, or related fields
• Minimum of 3-5 years in international logistics. Experience with batteries and related goods is a plus but not a must. Some knowledge of Dangerous Goods (DG).
• Proficient in ERP systems and office software. Good communication and coordination skills.
• Familiarity with international trade terms and logistics policies, particularly use-case for battery transport, is advantageous.
• Bilingual in both Mandarin and English to liaise with Durapower-Suzhou colleagues

The Accounts Executive role is responsible in handling full set of accounts including AR, AP, Bank

Reconciliation and GL. This person will also work on month end closing and preparing financial

statements. The ideal candidate will be someone who has experience and knowledge handling full set

of accounts and able to work independently to meet tight deadline.

Job Description

• Handle full set of accounts, month end closing and financial statements.
• Handle Accounts Receivable, Accounts Payable, Bank Reconciliation and General Ledgers.
• Process payment relating to vendor and staff claims.
• Ensure accurate, complete, and up-to-date monthly accounts, staff claims and various reports.
• Provide efficient support for day-to-day office and administrative task.
• Manage Fixed Assets.
• Liaise with third party such as external auditors and tax agents.

Requirements:

• Diploma, Advanced Diploma, Bachelor's Degree in Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent (ACCA, CPA, MIA, CIMA, etc).
• At least 2 years of working experience in the related field and knowledge in full set of accounts.
• Has good time management and deadline driven.
• Able to work independently and possess strong interpersonal skills.
• Fluency in written and spoken Mandarin and English.

Sales & Business Development:

Identify and target potential clients to promote our accounting and financial services.

Conduct meetings and presentations to understand client needs and offer tailored solutions.

Negotiate contracts and close deals while maintaining a strong relationship with clients.

Meet or exceed sales targets and contribute to revenue growth.

Marketing:

Develop and implement marketing strategies to increase brand visibility and attract clients.

Collaborate on campaigns that highlight the firm’s expertise in corporate secretarial, accounting, tax and advisory services.

Manage social media platforms and content creation to engage audiences.

Monitor market trends and competitor activities to identify new opportunities.

Client Servicing:

Serve as the main point of contact for clients, ensuring their satisfaction with our services.

Address client inquiries, resolve issues, and provide timely updates on their accounts.

Work closely with internal teams to ensure seamless delivery of services.

Build and maintain long-term relationships with clients to encourage repeat business and referrals.

Responsibilities:

• Manage the full spectrum of sales order process, primarily for local optical shops and online business.
• Track local orders to ensure customer satisfaction and meet company objectives.
• Generate and receive necessary documents for sales orders from local optical shops and online customers, such as sales invoices and packing lists (if needed).
• File all required documents for local sales order .
• Liaise with warehouse personnel to ensure timely and complete fulfillment of local orders.
• Enter local orders into the ERP system and arrange prompt delivery to ensure customer satisfaction.
• Liaise with the warehouse and production planner to ensure the availability of goods for local orders and accurate stock replenishment for optical shops.
• Generate weekly / monthly sales reports for sales and promotion monitoring as required by the management.
• Work closely with the finance department to verify payments for local optical shop and online sales, and follow up on overdue payments from local customers with credit terms to avoid aging debtors.
• Serve as a backup for export shipments by performing simple tasks when the customer service colleague is out of the office.

Requirements:

• Minimum O levels or equivalent.
• Minimum 5 years' of experience in Customer Service.
• Knowledge required for export / import trade regulations; preparation of shipping documents.
• Strong communication skills, both verbal and written.
• Strong documentation preparation knowledge and skills.
• Proficient in MS office software application.
• Highly customer-focused.
• Results-oriented.
• Able to multi task.
• Meticulous attention to detail.

Responsibilities:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

Contract Period:

• Contract Base Period : From 1 Feb 2025 to 31 Jan 2026.
• Contract Option : From 1 Feb 2026 to 31 Jan 2027.

Deployment:

• Mondays to Thursdays: 7:00am to 4.30pm, inclusive of 1hr lunch break
• Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Purpose:

This role will assist in designing, implementing, and administering Organisation Development & Learning strategies and initiatives that enhance the overall performance and effectiveness of the organisation.

Reports to: Senior Manager, Organisation Development & Learning

Key Responsibilities:

1. Onboarding Support

• Facilitate at new hire orientation.
  • Schedule and co-facilitate Cultural Onboarding Programme for all employees.

2. Employee Engagement

• Plan and co-ordinate employee engagement sessions

3. Training and Course Administration

• Design and facilitate workshops, training programs and team-building activities that promote employee development and collaboration.
  • Provide course administrative support, including coordinating with stakeholders and managing payment arrangements.

4. Learning Systems and Reporting

• Manage the learning system, including curating collections, course assignments, resolving activation issues, and addressing course-related inquiries.
• Refresh Monthly Learning Dashboard and incorporate latest metrics and performance insights

5. Support HR Communication

• Support HR and senior leadership to implement change management initiatives, including communication plans to ensure smooth implementation of organisational changes

6. Company Event Coordination and Wellness Program

• Facilitate Wellness meetings and manage communications for wellness and CSR initiatives.
• Collaborate with key stakeholders for company-wide events such as Dinner & Dance.

7. Analyse and Evaluate

• Assess training outcomes to measure goal achievement, behavioral changes, and organizational benefits for continuous improvement.

8. Project Support:

• Support the implementation of Organisation Development and Learning projects, as needed.

This role requires a responsible, detail-oriented individual with strong administrative and organisational skills, as well as the ability to engage effectively with internal and external stakeholders.

Role Requirements: Executive, Organisation Development and Learning

• Educational Qualifications: Diploma or Bachelor's degree in Human Resource Management or related fields.
• Experience: Minimum of 3 years of experience in Human Resources, Learning, or Organisation Development.
• Communication Skills: Strong verbal and written communication skills with the ability to interact effectively with employees at all levels.
• Key Attributes:

1. Proven track record of managing tasks responsibly and working independently.
2. Analytical, goal-oriented, and detail-focused.
3. Passionate about people development.
4. Demonstrates a proactive, resourceful, and collaborative approach to work, coupled with excellent problem-solving skills.

• Technical Skills: Proficient in Microsoft PowerPoint for course development and Excel for descriptive analysis and reporting. Experience with Canva Pro is highly desirable.

Salary:

$2600 to $4000 (The level of appointment will depend on the qualifications and experience)

Location:

National Stadium

Working Arrangement:

Mon to Fri: 830am – 6pm

Reg No: 96C4864

EA License No: R22110839

Reports To: Fleet Manager

Position Overview:
The Technical Assistant is directly accountable to the Fleet Manager, providing support in overseeing and managing the technical aspects of fleet operations. Responsibilities include assisting with vessel maintenance, ensuring compliance, handling technical documentation, and coordinating with various departments to facilitate smooth operations. Additionally, the role encompasses administrative duties such as arranging travel and managing related tasks for the Fleet Manager.

Key Responsibilities:

• Technical Support:Assist in the preparation and review of maintenance records and technical reports.
  Support the Fleet Manager in organizing and overseeing maintenance schedules and repair activities.
  Track and resolve technical issues, ensuring timely documentation and follow-up.
  
• Documentation and Compliance:Maintain and update technical records, including manuals, compliance certificates, and safety documentation.
  Ensure fleet operations adhere to maritime regulations and industry standards.
  Prepare and manage documents for audits, inspections, and regulatory processes.
  
• Communication and Coordination:Serve as a point of contact between ship management, crew, and shore-based technical teams.
  Coordinate with suppliers and contractors for parts procurement and service needs as required.
  Attend technical meetings, providing organizational and logistical support.
  
• Data Management:Analyze technical data to identify performance trends and suggest improvements.
  Contribute to the creation and refinement of technical procedures and best practices.
  
• Emergency Response:Provide assistance during technical emergencies or incidents, supporting troubleshooting and resolution efforts.
  

Qualifications:

• Education: Degree or diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Experience: Prior experience in marine engineering, ship management, or related technical fields is advantageous.
• Skills:Strong knowledge of shipboard systems and technical operations.
  Proficiency in handling technical documentation and data analysis.
  Effective communication and coordination skills.
  Ability to multitask and perform well under pressure.
  
• Certifications: Relevant maritime certifications or qualifications are desirable.

Working Conditions:

• Environment: Primarily office-based, with occasional travel to ships or shipyards.
• Hours: Full-time role, with the possibility of irregular hours based on operational demands.

Duties & Responsibilities:

• Perform Human Resource tasks, duties, and general admin roles.
• Handle staff onboarding and offboarding process end-to-end cycle together with Talent Acquisition Executives.
• Maintain accurate HR database and up-to-date employee records, i.e. transfer, promotion, resignation, unpaid leaves, shift codes etc.
• Upkeep and maintenance of employees’ personnel files.
• Responsible for company insurance renewal and claims.
• Participate in ad-hoc HR projects and company events as required.
• Assist in implementing and handling staff performance management, appraisal, etc.
• Handle staff incentive calculation and verification, etc.
• Handle all workpass applications, renewal, cancellations, booking air tickets and levy matters, etc.
• Update employee data and information on the government’s website, e,g., MOM.
• Submission of documents according to government’s requirements.
• Implement staff engagement activities and keep track of the outcome and effectiveness and outcome.

Job Requirements:

• Minimum Diploma or Bachelor’s Degree in any discipline with min 2 years of working experience in HR.
• High level of integrity with a positive work attitude
• Team player.
• Effective communication and interpersonal skills
• Good writing skills and computer skills
• Be able to work in a fast-paced environment and under pressure
• IT Savvy
• Multi-lingual will be an advantage as this position needs to deal with some foreign workers from different countries.
• Good critical thinking and problem-solving skills will be an advantage
• Positive thinking and objective
• Self-motivation and willingness to learn and a strong passion for HR will be preferred

Other Information:

• 5 days’ work week.
• Opportunity to explore in different HR fields.
• The working location is central and near MRT.
• Performance Bonus

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably have experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Responsibilities:

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submissions of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements:

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

• 5-8 mins walk away from Taiseng MRT
• Medical & Dental Benefits
• Career Growth
• Friendly Working Environment

Primary Responsibilities:

• Handle Accounts Payable (AP) and Accounts Receivable (AR) operations.
• Perform bank reconciliations and account reconciliations.
• Manage vendor relationships, including responding to inquiries and resolving discrepancies.
• Conduct banking operations including GIRO, FAST, and TT payments.
• Ensure accurate and timely computation of GST and CPF.
• Prepare and maintain the Fixed Asset Register for all projects.
• Maintain organized documentation and perform ad-hoc accounting tasks.
• Utilize ERP systems such as Hash Micro for daily accounting tasks.

Accounts Payable Task

• Review purchase invoices, ensuring proper documentation and approval before payment.
• Reconcile supplier statements if there are any disputes and to correct the discrepancies.
• Maintain accurate files and documentation in line with company policy and accounting standards, updating payment and vendor files with appropriate file numbers.
• Ensure all accounting records and payments are accurately update in Synergix/Hash micro software.
• Prepare monthly bank reconciliations and maintaining the general ledger in Synergix /Hash micro software on a daily basis.
• Handle and prepare all petty cash claims after obtaining approval from the Finance Manager/ Accounts Manager.

Accounts Receivable Tasks

• Ensure all sales invoices are timely and accurately updated on a daily basis on Synergix/Hash micro software.
• Accurately record customer payments in Synergix/Hash Micro and prepare the debtors' ageing report.
• Assist the Finance Manager in establishing, reviewing and enhancing the internal control processes that govern the finance department
• Participate in the full spectrum of closing activities including processing of accruals and period-end journalisation on a monthly basis

Qualifications:

• Minimum have diploma, advanced/higher/graduate diploma, bachelor’ degree in related field
• With at min. 5 years relevant experiences as Account Executive (experience in construction industry is preferable)
• Knowledge of ERP systems such as Synergix or Hash Micro is preferable
• Strong attention to detail, organizational skills, and ability to manage multiple tasks

We’re looking for someone energetic, proactive and resourceful to drive procurement for Grain. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

Requirements

• Proven experience in procurement in the F&B industry, with hands-on experience with inventory management software.
• Good organisational and planning abilities.
• Strong negotiation and communication skills.
• A natural ability to build relationships and to work collaboratively in a fast-paced environment.
• A keen eye for detail and quality who will make sure we get top-notch produce at competitive prices.
• Experience or background in Halal product quality and specification checklist.
• Muslim (requirement by MUIS in order to receive and verify Halal goods)

Responsibilities

• Sourcing, negotiation, contract management and supplier relationship management (establish strong business relationships with our key suppliers).
• Work closely with the food product and culinary operation teams to execute on purchasing requirements.
• Receiving products to stage them for inspection, place them into inventory, or deploy them to the kitchen team for immediate use.
• Inspecting and examining products that have been delivered to determine conformance to the purchase specifications.
• Efficiently manage any procurement system and ensure compliance and accuracy.
• Keep and maintain accurate recordings of all incoming and outgoing items.
• Conduct monthly stocktake.
• Be part of the Halal team to ensure requirements are complied with.
• Any other ad-hoc tasks assigned from time to time.

What’s in it for you

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training and in-house opportunities to help you grow.
• Other benefits include a competitive compensation package and birthday leave.

Working location : Pioneer

Job Description:

- Perform inbound and outbound logistics operations

- Responsible for daily orders processing

- Attend to customer queries regarding inbound and outbound matter

- Provide customer service, coordination and admin / operation department

- Order fulfilment and customer support in warehousing & transportation

- Perform cycle count

- Willing working in warehouse

Requirements:

- 5.5 working day, alternate Saturday

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Job Scope:

• Plan and manage the public relations, marketing and digital engagement efforts to effectively communicate client's vision and outcomes to the public.

• Assist in developing and reviewing strategies to improve engagement and re-engagement modalities. Support client's email marketing operations, including the coordination, creation, dissemination, and analysis of the monthly client's Connects newsletter.

• Identify media, engagement and re-engagement opportunities for the amplification. Develop press releases, pitch stories to media, manage media on-site at events, and work on paid advertorials.

• Conceptualise and implement of a series of roadshows across Singapore for youth engagement. Responsibilities include venue selection, logistics coordination, content creation, and on-site management. Will need to present at these roadshows and facilitate discussions with youth participants.

• Champion data-driven marketing insights, assisting with conducting performance analysis and developing strategic recommendations through the use of digital marketing analytics. Compile online and offline marketing data, and present monthly reports, to evaluate efforts and measure effectiveness; working closely with content and content marketing teams to monitor live campaigns, ads and organic content.

• Support for the client's sensing work – leverage analytics and social listening tools to measure effectiveness of campaigns to further strengthen engagement and re-engagement efforts, and provide insight to various youth trends and interest through an online lens.

• Provide additional support for ongoing tasks if required.

Requirements:
• Degree, preferably related to the field of work.
• 2 years of relevant experience in communications or equivalent.
• Proven knowledge and experience in multi-channel communications including mainstream media, social media, traditional and digital media platforms
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.
• Have strong analytical skills and data-driven thinking. Comfortable dealing with statistics.
• Good writing and communication skills.
• Possess a macro perspective of issues and an eye for detail.
• Able to adapt well and thrive in a dynamic environment.
• Be a team player who is effective, resourceful and takes the initiative in work.

Contract Period: 1-year

Salary: up to $3500/month

Location: Toa Payoh

EA License No: 96C4864

Reg. No.: R24121728

Estimating:

• Prepare detailed and accurate estimates, along with the final bid documents (tenders), for various types of vessels.
• Conduct vessel inspections when necessary and engage with Owners’ Representatives to discuss technical and commercial details.

Invoicing:

• Monitor vessels’ drydocking and repair activities in the yard.
• Discuss technical and commercial aspects with Owners’ Representatives, negotiate and finalize variation orders, and manage invoicing.

Requirements:

• Diploma or equivalent in Marine, Mechanical, or Electrical Engineering, or relevant training in a reputable shipyard or offshore industry.
• Assertive and courteous personality, with strong organizational and negotiation abilities.
• Proficiency in English, both written and spoken, is essential.
• Technical expertise and prior experience in a similar role within the shipping or offshore industry, or sea-going experience.
• Willingness to travel overseas occasionally, including visits to shipyards for vessel inspections and project discussions.

Responsibilities:

• Manage and reconcile intercompany transactions and balances, ensuring accuracy and efficient resolution of discrepancies.
• Prepare and review comprehensive financial reports, including customer sales, collection forecasts, cash flow projections, profit and loss statements, balance sheets, and budget-to-actual performance analysis.
• Deliver detailed monthly management reports for the Group and its entities, providing valuable financial insights.
• Supervise cash flow management and collections to ensure smooth financial operations and liquidity.
• Oversee the preparation of tax computations, handle tax filings, and ensure audited accounts meet regulatory standards.
• Address corporate and GST tax inquiries promptly and accurately.
• Coordinate with external parties such as vendors, tax agents, and auditors to support audits and compliance efforts.
• Ensure adherence to financial policies and procedures while meeting deadlines for account submissions.
• Assist in preparing quarterly board packs and annual reports for the Group.
• Lead and mentor team members, fostering professional growth and high-quality work.

Requirements:

• ACCA certification, a degree in Accounting, or equivalent professional qualification.
• Strong knowledge in Accounting, Tax, and Transfer Pricing.
• At least 5 years of relevant experience, ideally with exposure to auditing.
• Capable of handling tight deadlines and maintaining a positive, solution-focused attitude under pressure.
• Willingness to travel internationally as required.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Meticulous attention to detail with a positive, collaborative attitude.
• Strong communication skills, with a team-oriented mindset and a track record of effective teamwork

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

Job Description:

Summary:

We are seeking a highly motivated and customer-oriented Sales Assistant to join our dynamic team. In this role, you will be responsible for providing excellent customer service, assisting with sales transactions, and contributing to the overall success of our retail store.

Key Responsibilities:

• Customer Service:
  • Provide knowledgeable and informative product information to customers.
  • Handle customer inquiries and resolve customer issues effectively and efficiently.
  • Build and maintain strong customer relationships.
• Sales:
  • Process sales transactions accurately and efficiently
  • Participate in sales promotions and events.
  • Provide product demonstrations and recommendations.
  • Able to travel for business trips
  • Assist Sales Director with admin work
• Teamwork:
  • Collaborate effectively with other team members to achieve common goals.
  • Share knowledge and best practices with colleagues.
  • Provide support to other team members as needed.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proactive and problem-solving skills.
• Basic computer skills, including proficiency in Microsoft Office.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Dynamic and rewarding work environment.

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Responsibilities:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..