1. Primary responsibilities

1.1 To conduct audit on room and meal rates, sort, batch and ensuring that all these necessary documents are attached to billing and to print invoices for billing.

1.2 To be responsible for investigating into any disputes regarding billings and liaise with relevant departments to settle disputes.

2. Job Function

2.1 To sort room and supporting bills by companies on a daily basis; ensuring that the room rates charged in the bills are correct and billed correctly. Check also to ensure that correct guests’ particulars are entered on the folios.

2.2 To scan and keep record of all City Ledger posting and invoices (with all supporting).

2.3 To ensure bills are sent within three days after the guests have checked out of hotel.

2.4 To frank the postage and mail out the final invoices daily.

2.5 To relieve or extend any assistance to other accounting colleagues in their absence or whenever the need arise.

2.6 Any other suitable task as and when assigned by Accountant.

Come join our team

We seek capable, passionate and resourceful persons for the following:

Assistant Secretary

Assistant Secretary provides secretarial and administrative support to the project team.

Responsibilities of the Project Secretary include:

· Assist in pre-qualification/tender documents, confidential letters and contract administration.

· Prepare letters and forms to clients, authorities, consultants and contractors according to prescribed standards.

· Assist in documentation control for projects.

· Secretarial assistance for all directors and assist with reception duties.

Job Requirements:

· GCE 'O'/‘A’ Level / Diploma

· Minimum 3 years of experience in consultancy firms; architectural office experience an advantage.

You will assist the Rehabilitation Centre’s Therapists to carry out patient-related activities assigned to them, as well as support the clinic operations by providing counter services. The Senior Therapy Assistant He/ She shall aim to provide the highest standards of care and service for the patients.

Requirements:

• Attained at least GCE 'O' level certification or equivalent.
• Diploma in Physiotherapist / Occupational Therapy from a non-accredited university
• 1 year relevant rehabilitation industry working experience.
• Entry level candidates will be considered for this post
• Able to communicate in English.

We regret that only shortlisted candidates will be notified.

• Answer and direct phone calls
• Organize and schedule appointments and meetings
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Provide information by answering questions and requests
• Take dictation

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Benefits

• Signing on bonus
• Competitive salary range based on experience
• 5-Day Working Week
• Monthly Sales Incentive
• 6 Monthly Performance Bonus
• Meal Allowance or Staff Meals provided
• Medical Benefits
• Dental Benefits
• Annual Health Screening
• Referral Incentive
• Staff discount across brands

Education

• Must have a diploma and above in food and beverage management
• Ability to read, write and communicate fluently in English is a must

Experience

• Previous Supervisory experience in F&B/hospitality industry
• Must have at least 3 year relevant working experience

Skill & Attributes Requirements

• Attended SFA's basic food hygiene course
• Good knowledge of wines
• Ability to communicate and develop and effective working relationship with fellow employees and supervisors
• Ability to deal courteously and tactfully with dining guests
• Possesses and exhibits the drive to provide exceptional service
• Possess the drive and passion to excel in F&B Industry
• Strong communication skills & team player
• Self motivated with positive working attitude

Task & Responsibilities

• Full comprehension of Da Paolo Food & Beverage Menu
• Tasks responsibility with the Restaurant / General Manager for meeting budget goals;
• Task responsibility with the Restaurant / General Manager for ensuring that quality standards for food and beverage production and service to guests are constantly maintained
• To protect and positively promote the culture of Da Paolo Group through a world class standard of service
• To demonstrate the Da Paolo's ideal by ensuring the restaurant set up, running and closedown consistently meets our world class standards. Responsible for the daily outlet opening and closing

Boutique Restaurant in Dempsey Area seeking Assistant Cook

Key Responsibilities

• Prepare food orders according to menu and order.
• Ensure dishes are prepared according company's requirements and hygiene standards.
• Ensure cooking area is organised and clean with utensils and applicances kept in hygienic conditions
• Assist in monitoring and maintaining kitchen inventory

Requirements

• Start work only in late December 2024 or January 2025
• Minimum 4-6 years working experience in relevant field
• Experiences in Chinese cuisine or wok cooking techniques
• Willing to work in kitchen with a small team

1. Handle phone calls and giving appointments

2. Assist dr in minor procedures

3. Registration of patients

4. Dispensing of medication

5. Ability to work as a team

Roles & Responsibilities

a) Accountable for customer orders, liaison with mandarin speaking clients and inventory management in the operations function.

b) Distribution of client information.

c) The role involves packing supplements picked by courier companies.

d) General administrative work.

Skills Required

Good communication skills -spoken/written English

Computer skills including Windows, MS Office and Photoshop.

Good interpersonal skills.

Other Information

- 5 working days per week

- working schedule: 9.00 am to 06.00 pm.

- Salary: S$2,200/- – S$2,600/- per month with CPF

- No age limit.

- Location: Bugis.

- Immediate commencement

Interested candidates are requested to send us your resume by emailing [email protected] and mention in the subject Administrative Assistant. We regret to inform you that only shortlisted candidates will be notified.

Job Scope

· Assisting photographer and makeup artist

· Ensure photography session is smooth

· Respond efficiently to client's enquiries with appropriate information

· Establish, maintain and enhance relationship with clients

· Assist in gown adjustment

· Assist in bride and groom during the whole photoshoot session.

Requirement

· Minimal prior experience welcomed

· Proactive and always seeking new ways to improve yourself and your role

· Looking to establish themselves in the bridal industry

· Passion for make-up and photography

Female candidates required due to nature of assisting female brides.

Key Responsibilities:

Wine Service: Assist with wine service during meal periods, including presenting, opening, and decanting wine at the table. Ensure wines are served at the correct temperature and in the appropriate glassware.

Wine Pairing: Work with the Head Sommelier and service team to recommend wine pairings for guests based on their preferences and menu selections.

Inventory Management: Assist with tracking wine inventory, including restocking wine supplies, ensuring proper storage conditions, and conducting regular stock checks.

Guest Interaction: Engage with guests to provide recommendations and share your passion for wine, ensuring they feel informed and satisfied with their choices.

Qualifications:

Education: Certification from a recognized wine program (WSET Level 1 or 2, Court of Master Sommeliers Introductory, etc.) is preferred, but not required.

Experience: Minimum 2-4 years of experience in wine service, ideally within a fine-dining restaurant or luxury hospitality setting.

Knowledge: Strong understanding of wine regions, varieties, and winemaking processes. A passion for expanding wine knowledge is essential.

Skills: Excellent communication and interpersonal skills, with the ability to engage and educate both guests and colleagues.

Perks:

• Career Growth Opportunities
• Attractive Salary package
• Outpatient & Hospitalisation benefits
• Staff meals & late night transport
• Staff discount across all venues

Role is open to dependent pass and LTVP+ holder who are residing in Singapore

Scope of work:

a. Typing / printing

b. Data entry work

c. Reception duties

d. Answering telephone calls from teachers, parents and members

of the public

e. Data collation of surveys

f. Preparation of refreshements for school event

g. Sorting and delivery for items delivered to the school

h. Attend to students who are unwell / injuried in the sick bay.

i. Assist school staff with binding and lamination works

j.Maintain the school’s stores for office supplies and stationeries

k. Assists the payment officer to check documents and to collate supporting documents from staff.

l. Other ad-hoc duties

Qualifications, skills and experience:

- GCE ‘O’ Level

- Pleasant personality

- Ability to use Office Programmes such as Microsoft Office / Microsoft Excel

- Meticulous personality

- Preferably first-aid trained

Personnel to be deployed at the following hours:

Mondays to Fridays: 7.30am to 12:30pm.

Service not required on Saturdays, Sundays and gazetted public holidays

Contract Period: From 17 Jan 2025 to 16 Jan 2026 with an option to extend the Contract for a further period of 01 year.

Location: CHIJ Kellock, 1 Bukit Teresa Road Singapore 099757

Job Description & Requirements

• Adminstrative dutis includes answering phone calls, typing, scanning, copying, data entry, opening and distribution of mails, office stationaries.
• To provide administrative support
• Handle en-block owner with collections of keys
• Verifed and collection of documents as required from owner at site
• Handle condo owner with their enquires with the condo defects
• Issues of condo units and keys
• Other ad-hoc duties
• Entry Level candidates are welcome to apply!
• Candidate must possess at least a "A" level or above, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• No work experience required.
• Billingual in English and Mandarin to liaise with variouos associates
• 6 days work week
• 4 Full-Time position(s) available.

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

• Perform regular inspection of food and beverage preparation and preparation according to our Standard Operating Procedures and Recipes
• Compliance with food safety regulations and quality controls
• Solicit feedback from customers, resolve customer issues and/or enquiries
• Enforce hygiene regulations and upkeep store cleanliness
• Oversee opening and closing duties
• Monitor and improve Mystery Dining Program

Job Description:

We are seeking a highly organized and professional Executive Secretary to provide administrative and operational support to the executive team. The ideal candidate will act as a key point of coordination, ensuring smooth communication and efficient handling of tasks to support business operations.

Key Responsibilities:

1. Executive Support:

• Manage executives' schedules, appointments, and meetings.

• Handle incoming calls, emails, and correspondence on behalf of the executive.

• Organize travel arrangements, including flights, accommodations, and itineraries.

• Prepare reports, presentations, and executive briefs for key meetings.

2. Human Resources Support:

• Assist in recruitment processes, including posting job ads, scheduling interviews, and onboarding new hires.

• Maintain and update employee records, contracts, and attendance tracking.

• Coordinate employee training sessions, workshops, and performance evaluations.

• Address employee inquiries and support HR-related communications.

3. Administrative Duties:

• Oversee day-to-day office operations, ensuring a well-organized work environment.

• Manage office supplies, vendor relationships, and service contracts.

• Organize company events, meetings, and conferences, including logistics and communications.

• Draft and maintain company policies, procedures, and manuals.

4. Financial Assistance:

• Handle petty cash and expense reimbursements, ensuring accurate documentation.

• Assist in preparing budgets, invoices, and financial reports.

• Track and process payments, monitor deadlines, and maintain accurate records.

• Coordinate with the finance team for audits and compliance checks.

5. Coordination & Communication:

• Serve as the main liaison between the executive team, internal departments, and external stakeholders.

• Ensure timely communication and follow-up on action items.

• Screen and prioritize requests, ensuring efficient time management for executives.

6. Task & Project Management:

• Track project timelines and ensure deliverables are met.

• Conduct research and prepare background materials for projects and presentations.

• Handle ad hoc tasks and special projects as assigned by executives.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field (preferred).

• Proven experience as an executive secretary, office manager, or similar role (3+ years).

• Knowledge of HR, administrative, and financial processes.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Excellent written and verbal communication skills.

• Highly organized, detail-oriented, and able to multitask efficiently.

• Strong problem-solving skills and ability to work independently.

• Professional demeanor with the ability to maintain confidentiality.

Job Description

• Daily management of Raffles Japanese Clinic operations
• Head of Marketing for Japanese companies
• Coordination of day-to-day operations between Raffles Japanese Clinic and Raffles Hospital
• Resolve any outstanding issues
• Overall in-charge of Tokyo project implementation which includes site inspection, selection, negotiations with related companies, application process and procedures for necessary licenses & permits
• Involvement with planning and proposals for new services and business in Japan
• Management meetings as required and prepare approval papers
• Consulting support for Raffles Medical Group to deal with Japanese market in China and Southeast Asia

Requirements

• Possess strong interpersonal, communications and presentation skills
• Pro-active, self-motivated and able to work independently with initiative and be adaptive to changes
• Promote teamwork, co-operation among all personnel staff
• Undertake any other responsibilities from direct superior
• Bachelor Degree in any discipline, preferably in marketing or pharmaceutical or healthcare / medical
• At least 5 to 8 years of relevant experience with demonstration of leadership ability

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

We are seeking an enthusiastic and driven Community Learning Executive to join our team. You will play a key role in driving community growth, fostering partnerships, and expanding NTUC LearningHub’s presence as a leading community learning solution provider.

The ideal candidate will thrive in a collaborative environment, possess strong interpersonal skills, and excel at turning ideas into actionable plans. You will approach challenges with resourcefulness and positivity, ensuring success in building impactful community learning channels.

1. Community Engagement and Relationship Building

• Develop strategies to engage communities and expand outreach initiatives.
• Build trust-based relationships with grassroots leaders, community partners, and stakeholders.
• Represent NTUC LearningHub as a dependable and impactful partner.

2. Business Growth and Development

• Support opportunities for partnerships and collaborations.
• Assist in driving lead generation and enrolments for courses through outreach efforts.
• Collaborate with the team to implement new approaches to community learning and development.

3. Partnership Management

• Serve as a liaison for community partnerships, ensuring smooth communication and alignment of goals.
• Coordinate workshops, campaigns, and events tailored to community needs.

4. Event Execution and Leadership

• Assist in the planning and execution of community outreach events, ensuring a positive participant experience.
• Contribute to a culture of collaboration and adaptability within event teams.
• Design key visuals for events, including publicity posters, EDMs, and social media artwork, to support outreach efforts.

5. Data-Driven Impact

• Monitor the success of community initiatives using data insights.
• Suggest improvements to enhance outreach impact and efficiency.

Requirements:

• Degree/Diploma in business, marketing, communications, or related fields.
• 1-3 years of experience in community engagement, business development, or event/project coordination.
• Experience working with grassroots organisations or in community-driven roles is advantageous.
• Creative thinker with strong organisational skills, capable of transforming ideas into actionable plans.
• Strong relationship-building abilities, adept at engaging diverse stakeholders.
• Resourceful and adaptable, thriving in a dynamic environment.
• Detail-oriented with the ability to align work with organisational goals.
• Reliable and committed to NTUC LearningHub’s vision and mission.
• Energetic and adaptable, thriving in collaborative team settings.
• Positive and growth-oriented, fostering teamwork and creativity.
• Open to feedback and eager to grow professionally.

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Job Overview:

The Inside Sales Executive role will play a crucial part in guiding individuals and organisations in selecting the best educational opportunities for professional growth. This position demands a deep understanding of educational programs, exceptional communication skills, and a dedication to helping clients achieve their learning and development goals.

Roles & Responsibilities:

• Sales Responsibilities: Manage direct sales to professionals and corporate clients (B2B/B2C).
• Pipeline Management: Identify, build, and maintain a sales pipeline and business relationships.
• Sales Cycle: Handle the entire sales process, from cold calling and lead generation to closing deals.
• Client Consultations: Understand clients' educational goals, career aspirations, and training needs.
• Program Recommendations: Assess skills and knowledge to recommend appropriate educational programs or courses.
• CRM Usage: Use CRM systems to track interactions, leads, and maintain records.
• Promotion: Actively promote educational programs and services.
• Enrolment Assistance: Guide clients through the enrolment process, including pricing and payment options.

Requirements:

• Experience: Minimum 1 year in inside sales or telemarketing, preferably in a consumer-focused role.
• Sales Skills: Proven track record in B2C/B2B sales, meeting or exceeding sales targets is a plus.
• Communication: Excellent skills for engaging diverse audiences effectively.
• Client Relationships: Ability to build and maintain effective client relationships.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Responsibilities:

• Talent Review & Development: Support the organization's talent reviews, assessments, and succession planning to identify high-potential employees.
• Succession Planning: Ensure proper follow-through on talent review actions, focusing on key positions and succession plans.
• Pipeline Programs: Manage talent pipeline programs such as sponsorships and management associate programmes.
• Competency Frameworks: Develop functional competency frameworks that aligns with business needs.
• Development Programs: Design and oversee development programs such as mentorships and leadership training.
• HR Policies: Create and implement policies that improve talent attraction, development, and retention.
• Data & Analytics: Analyse talent data and create reports to guide decision-making for management.
• Facilitation Skills: Design, implement, and manage internal programs that enhance employee engagement, professional development, and organizational culture.

• Bachelor's degree, preferably in Human Resources or a related field.
• At least 5 years of experience in talent management.
• Strong understanding of talent assessment tools and development strategies.
• Comfortable working with data and preparing presentations for senior management.
• Excellent communication and interpersonal skills.
• Confident in facilitating programmes/ meetings

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor