• Team based environment with work life balance
• Bi-yearly salary review and fast track career progression
• Full training & support provided to you

Responsibilities

• Perform market research to understand the various industries
• Develop new clients and Maintain existing clients
• Understand clients' recruitment needs as well as to provide the neccessary advices to clients if required
• Delivery of new positions brought in and communicate closely with the Consultant Team to ensure they understand the position's requirement for sourcing purpose
• Perform negotiation with clients as and when required
• Attend networking session as and when required

Requirements

• Proficiency in Japanese language to liaise with Japanese speaking clients and stakeholders
• Candidate must have at least 2-3 years of solution / service sales experience
• Candidate who is flexible, adaptable to changes, willing to learn and improve, self-driven and a team player will have a distinct advantage

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Yoke Hui

EA Personnel Registration Number: R1433821

EA License no.: 07C5771

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

We are looking to hire someone who can improve how our people work, behave, engage and grow with us through robust human resource policies and programs that will help weave the overall cultural fabric within Xtremax and lead to an employee experience that attracts and retains the right talent.

• Perform and support day-to-day HR activities including recruitment, onboarding, probation, confirmation and offboarding.
• Administer full spectrum of payroll administration ensuring accuracy and compliance. Manage the statutory payment submission and claims (CPF, FWL, IRAS (IR21, IR8A), NS claims, Government-Paid Maternity, Paternity, and Childcare Leave). 
• Manage employee records and handle employment-related issues such as renewals, cancellations, and tax clearances for foreign employees. 
• Prepare HR/Payroll reports and statistics for monthly reporting. 
• Handle statutory survey submissions and participate in ad-hoc payroll audits. 
• Support performance review processes including compilation of increment and bonus payouts.
• Point of contact for queries relating to payroll and compensation matters.
• Support all HR initiatives that will benefit the company and employees. 
• Maintain good relationships with employees, internal and external stakeholders.

• Minimum Diploma holder or equivalent. 
• Minimum of 1 years of experience in payroll administration. 
• Knowledge of Infotech payroll software is preferred.
• Well-versed in Singapore Employment Act and MOM guidelines.
• Self-starter with positive attitude and can-do spirit and is a valued teamplayer.
• Support all HR initiatives that will benefit the company and employees. 
• Maintain good relationships with employees, internal and external stakeholders.

Assistant Revenue Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRAGEGY SUPPORT

• Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods

REVENUE MANAGEMENT PERFOMANCE

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.

REVENUE FORCASTING

• Ensure an accurate and dynamic forecast for the future dates(by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up,events, calendar events)

PRICING, PLANNING & DISTRIBUTION OPTIMISATION

• Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly. 

REVPRO CULTURE

• Ensure that a “RevPRO culture” is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams 

OTHER RESPONSIBILITIES 

• Pricing and distribution loading across all systems and tools
• Cover responsibilities for the Director of Revenue Management when out of the office

ClearSK Healthcare Group,an international aesthetics clinic chain is looking for driven executives to assist our panel of doctors in customer service, preparing and advising customers before and after doctor treatments. As the group has presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur, the candidate should possess good command of languages and be able to work comfortably across difference cultures with Singaporean and Chinese counterparts within the group.

Job Highlights:

- An attractive Salary Package and 5 working days per week, working hours from 11am to 8pm with 1 hour lunch break.

- Full-timers and Part-timers are welcome.

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer.

- Opportunity to work alongside doctors and medical directors.

- Benefits include a generous package of free medical aesthetics treatments.

- Convenient locations as our clinics are near to MRT stations.

- Earn basic salary + Shift Allowance + Performance Bonus

Responsibilities:

· Attend to customers’ enquiries and provide excellent customer service.

· Prepare patient for doctor procedures including pre-treatment cleansing, photo-taking and numbing, etc.

· Provide post-treatment masking.

· Provide assistance to doctors during procedures.

· Prepare and upkeep the procedure rooms, including sterilizing the procedure equipment.

· Ensure proper filling and documentation.

· Explain all relevant procedure details including its downtime and post-treatment care.

· Follow-up on customers after first procedure and book next appointment for review after each procedure.

· Issuance and packing of stock for scheduled customers in the clinics.

Requirements:

· Candidate must possess at least a ‘O’ or ‘A’ level, Diploma/Degree in nutrition, biomedical, physiotherapy, pharmacy or entry level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

· Cidesco / CIBTEC / ITEC / NSRS / NITEC Spa and Aesthetic Therapy, WSQ will be an advantage.

· Good communication and listening skills

· Pleasant personality, positive and friendly in customers interactions.

· Proficient in English and other languages in order to serve PRC customer.

· At least 2 years of working experience in relevant industry.

· Organised and able to follow structured work procedures at work.

· Impeccable integrity, responsible, responsive and able to work under pressure.

· Comfortable in handling IT systems and devices (i.e. Laptop, printer, mobile) – you will need to use them daily

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Group is an international aesthetics clinic chain with a presence in Shanghai and Singapore. We are dedicated to providing top-quality medical aesthetics treatments and services to our clients. As we continue to expand and grow, we are looking for a driven and talented Corporate Admin and HR Executive to join our dynamic team.

As a Corporate Admin and HR Executive, you will play a crucial role in supporting our HR Manager in various HR-related tasks and ensuring the smooth running of our office. With our presence in Shanghai and Singapore, you will need to possess a good command of English and Chin and be able to work comfortably across different cultures with both Singaporean and international counterparts within the group.

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 working days per week.

- Comprehensive on job training and professional guidance provided.

Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office near Novena MRT station.

Responsibilities:

• Assist in maintaining physical and digital personnel records, including employment contracts.
• Update internal databases with new hire information and ensure data accuracy.
• Assist in updating the Employee Handbook and HR Policy to reflect current best practices.
• Support all recruitment activities, including posting and removing job ads.
• Schedule job interviews and liaise with candidates as needed.
• Assist HR Manager in MOM work pass administration for foreign employees.
• Assist in the onboarding and exit clearance process of employees.
• Support HR Manager in Leave Management.
• Prepare weekly or monthly HR reports for management review.
• Handle claims, including employees’ and directors’ reimbursement.
• Administer training programs, both internally and externally, when required.
• Provide administrative support to ensure the smooth running of the office and its resources.
• Assist with filing, scanning, and printing of documents for the office and company facilities.
• Collaborate closely with managers to implement policies aimed at attracting, retaining, and motivating employees.
• Perform other ad-hoc duties as assigned.

What We're Looking For:

• Candidate must possess Diploma in polytechnic in Singapore or Degree in Administration Management, Human Resource Management or equivalent in reputable institution·
• Or 2 years of experience preferably from service / hospitality / healthcare / retail industry.
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems
• Strong planning and organizational skills, with a proficiency in numeracy and analytical abilities.

What We Offer:

• An attractive Salary Package and 5 working days per week.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Benefits include a generous package of free medical aesthetics treatments.
• Medical Benefits for all employees.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Exclusive staff discounts on our products and services.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Assistant Manager / Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd An international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumper, is looking for suitable candidates for the above positions. In your role you will have opportunities to work alongside doctors, para-medical and finance professionals. For the motivated candidates, this is opportunity to earn high income but also a chance to learn and grow in your career.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Qualifications and Requirements:

• Minimum Bachelor's degree in Business, Analytics, Accounting, Finance, or a related field
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment independently
• Diligent in checking work to ensure no errors before submitting to superiors for review
• A multi-tasker and learner with self-motivation and sensitive with figures
• Comfortable with computerized data processing and able to comprehend tables and spreadsheet templates
• Diligent in checking work to ensure no errors before submitting to superiors for review
• Familiarity with accounts payable processes and administration
• Exceptional attention to detail and commitment to accuracy

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• At least ‘N’ level.
• Singaporean or PR.
• 5.5 days a week
• Proficiency in MS Office & Excel as well as overall strong computer proficiency.
• Able to work independently.
• Maintain good communication with members of other departments.
• Positive working attitude and good communication skills with customer (If any).
• Able to communicate in English and Mandarin.
• Any ad-hoc duties as assigned by Manager if any.
• Knowledge in Horticulture (If any) will be an advantage.
• knowledge in invoicing and office works will be an advantage

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 work days per week, work Tues to Sat and off on Sun and Mon, with normal office working hours.

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Job Description

· Handles daily administrative clinic work, tally and check on daily reports.

· Responsible for daily check on stock usage and patch recording or data entry of any differences.

· Responsible for daily check on machine condition and locations.

· Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.

· Check-in customers, record the visits and update customer information on internal database.

· Attend to customers’ enquiries and provide excellent customer service.

· Assist consultants to prepare the sales documents and consent annex.

· Handles booking of appointments, sending appointment reminders via WhatsApp

Requirement

· Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry.

· Good English verbal and written communication skills. Able to handle English and Mandarin speaking customers with proven Customer Service ability.

· An organized person and systematic thinker.

· Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

· Proficient in IT systems.

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a Finance & Admin Executive to join our team. This role involves the management of our membership CRM database with a focus on data analysis. The successful candidates will work closely with our Finance Director to ensure the accuracy of our clinic revenue tracking systems and customer prepayment accounts.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package and 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office location is conveniently located at Novena, next to MRT stations.

Job Responsibilities:

• Oversee and manage the membership CRM database using a sophisticated database system
• Analyze data to derive meaningful insights for business improvement
• Assist Finance Director in tracking company, team and employee KPIs
• Compute and analyze manpower statistics and payroll costs (both fixed and variable components)
• Perform policy-compliance audits
• Submit monthly analytical reports to senior management for insights
• Generate daily progress update and submit weekly audit reports of non-compliant or irregular incidents, personnel involved and the monetary amount impact for HQ to adjust the Monthly Performance Bonus (MPB) of the personnel involved
• To liaise and coordinate with HQ in Singapore on SOP audit & compliance
• Uphold compliance standards in all financial transactions.
• Manage accounts payable processes with precision, ensuring accuracy in verification and payment processing
• Manage office operations to ensure efficiency and adherence to organizational policies

What We're Looking For:

• Minimum Bachelor's degree in Business, Analytics, Accounting, Finance, or a related field
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment independently
• Diligent in checking work to ensure no errors before submitting to superiors for review
• A multi-tasker and learner with self-motivation and sensitive with figures
• Comfortable with computerized data processing and able to comprehend tables and spreadsheet templates
• Diligent in checking work to ensure no errors before submitting to superiors for review
• Familiarity with accounts payable processes and administration
• Familiarity with CRM systems is a plus.
• Exceptional attention to detail and commitment to accuracy

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The Company Secretarial Assistant will support the APAC Company Secretary in delivering best practice governance for our APAC entities as well as ensuring compliance with all relevant legislation/regulation. 

The position will require a company secretary with a minimum of 2-3 years experience who will be able to work efficiently in an expanding ambitious company.

Key Responsibilities of the Job:   

• To provide a full governance and secretarial service to the main APAC legal entities with the APAC Company Secretary

• To own a portfolio of APAC legal entities and provide full Company Secretarial support, including minuting of quarterly Board meetings

• Help to design and deliver corporate governance  and company secretarial standards 

• Be involved in governance projects that sit across the Global team

• Interact with stakeholders on all aspects of corporate governance

• Horizon scan to ensure APAC is to up to date with all relevant developments in company secretarial practice, law and regulation and support the APAC Company Secretary in developing best practice as a result of these changes

• Contribute to Legal team strategy and planning

• Manage relationships with contacts and external service providers for Company Secretariat

• Be responsible for the APAC entities on Diligent entities and Diligent Boards

Job Scope

Under the general guidance of the Director of Finance, you oversee and direct all aspects of the finance function, including the accounting operation, financial reporting, managing relationships with lenders and compliance with tax and other governmental authorities.

Reports directly to the Director of Finance on all day-to-day operational matters affecting the hotel, and directly to the Director of Finance on all finance matters.

Essential Responsibilities

• Supervises the accounting department of the Hotel
• Directs the accounting departments of the hotels to ensure strong accounting procedures and controls are in place, and financial reporting is timely, reliable and accurate.
• Responsible for all staffing matters for the finance function including recruitment, training and counseling of employees.
• Oversees hotel accounting systems and ensures full use is made of system capabilities.
• Responsible to produce the most effective and efficient accounting organization and processes to support the hotel’s operations.
• Provides financial support to the Director of Finance/GM and the hotel Executive Committee, including periodic reporting, financial analysis, forecasts etc. 
• Provides financial input on all significant business decisions.
• Monitors departmental costs across hotel and provides leadership in controlling and reducing costs.
• Monitors financial performance and provides the management team and with early warnings of variances from budget or forecast.  Responds proactively to business developments, and assists the management team to take appropriate action to address changing circumstances.
• Liaises with finance department in and ensure all reporting requirements and requests for information are satisfied in a timely manner.
• Oversees the consolidation of the financial information for reporting to the banks and joint venture partners.
• Oversees the accumulation of the financial information for reporting to tax accountants and tax authorities. 
• Oversees F&B accounting and reporting and monitors relations/responds.
• Responsible for liaising with banks, and monitoring compliance with all loan agreements and covenants.
• Oversees the generation of operating and cash flow forecasts for Corporate office and for the banks, as per directed by the Director of Finance.
• Responsible for managing and supporting the annual budget process.
• Oversees capital project budgets and reporting.

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

The Grains and Oilseeds (G&O) Platform is the longest standing business in LDC. The Platform have an international presence in the world’s major producing and consuming regions and originate, handle, store, transform and merchandize products across the spectrum of Grains and Oilseeds products. This role reports to SBM & Corn Commercial Manager, Southeast Asia.

Main Responsibilities

• As a member of the trading team, take ownership of the following tasks flows/processes:
  • New trade confirmation & data entry in front office system and trade recap database
  • Confirmation & data adjustments in system/database for any change in terms of the existing book
  • Futures / FX pricing confirmation, data entry, and, if required, hedging
  • Position and front office data reconciliation with stakeholders (FP&A, TAC etc)
• Assist trading team with P&L estimates preparation & reconciliation with FP&A numbers
• Ad hoc business studies preparation & information collection
• Participate to desk activity data management including improvement of existing processes / automatization

Experience

• At least 2-5 years of experiences in similar role(s), preferably in agribusiness or related industry (commodities, feed, flour, shipping, etc) in Southeast Asia

Other skills (Computer Skills, etc)

• Strong verbal and written communication skills, ability, and willingness to interact effectively with all levels of employees & management
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative, proactive attitude toward problems
• Ability to work in a high-pressure atmosphere. Flexibility on working time.
• Rigor and accuracy when handling data. Excellent handling of Excel
• Coding skills a plus

Languages

• English (Fluent)

Academics

•  Degree in Business / Accounting / Economics / Agriculture / Logistics / Trade or related field of study

IT Security and Operational Risk Management

• Be a subject matter expert on IT infrastructure, security and operational controls for Grab Commercial & Support in alignment with Grab’s policies and standards

• Design, implement and sustain the risk management framework and program for Grab Commercial & Support

• Provide cost effective recommendations to mitigate business risks and strengthen internal controls

• Develop, maintain and update critical process and procedure documentation with clear ownership

• Assist in the development, implementation and maintenance of Business Continuity Plans for Grab Commercial & Support operations

• Participate in new IT security initiatives implementation, take a hands-on approach and partner with Grab Technology Solutions and Grab Commercial & Support stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

• Build and enhance IT control monitoring automation capabilities and roadmap through various alerting and data tools

• Cultivate a customer-centric risk culture that champions solutions that will grow a proactive, efficient, sustainable and effective risk management program for Grab Commercial & Support

User Access Management 

• Be the subject matter expert on user access control for Grab’s application systems used by Grab Commercial & Support, in alignment with Grab’s policies and User Access Management Framework
• Project lead or participate in new product feature rollout initiatives of Grab’s application systems, take a hands-on approach and partner with stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

Compliance Audit and Security Awareness

• Design, implement and maintain the Grab Commercial & Support policies in alignment with Grab’s policies and standards

• Provide guidance on compliance requirements such as user access control for Grab’s application systems used by Grab Commercial & Support and physical security of operations in alignment with Grab’s policies and standards 

• Partner with enterprise and country teams to perform and complete compliance audits, risk assessments, quality assurance reviews, control mitigation, track and report on operating effectiveness of the internal controls implemented for Grab Commercial & Support 

• Prepare audit reports and provide recommendations to enhance compliance and risk management efforts

• Provide cost effective recommendations to  mitigate business risks and strengthen internal controls

• Collaborate with internal parties and vendors to address Internal Audit / Cybersecurity / Compliance / Sarbanes-Oxley (SOX) issues, develop mitigation plans, follow up actions and remediation timelines up to closure

• Assist with the development of interactive security awareness content, design and creation of graphics and article writing on governance related topics for the community.

• Foster a culture of compliance by promoting awareness and understanding of Governance Risk & Compliance principles across Grab Commercial & Support

As an Account Executive at Fastmarkets, you will play a pivotal role in nurturing and converting new business opportunities.

Your primary responsibilities will include qualifying leads, building relationships with potential clients, and working closely with the sales and marketing teams to ensure the continued growth of our customer base. The Account Executive is a crucial role to the acceleration of the Fastmarkets growth, The right candidate will be experienced in discovery and inbound lead qualification to ensure significant growth through new business opportunity generation. Experience within the PRA or commodities markets would be welcomed.

Principal Accountabilities

• Qualify leads to assess their fit with our products or services.
• Nurturing and pushing non-handraiser leads to get them to move a bit faster in their buying process.
• Engage with prospective customers to understand their needs and challenges.
• Effectively communicate the value proposition of our products/services.
• Work closely with the strategic sales team to create choreographed handover of strategic opportunities and a smooth customer experience.
• Manage Pipeline in our CRM (Salesforce) to accurately forecast revenue.
• Run Sales Calls with short deck presentation and detailed product demo.
• Close business and achieve quota attainment consistently.
• Develop and improve sales skills through training and shadowing strategic AE’s.
• Log and record detailed notes and follow ups in our CRM (Salesforce)
• Set and attain daily, weekly, and monthly pipeline metrics.

This position is responsible for providing high-level secretarial and administrative support to the General back-to-back carrying out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.

Responsibilities:

• Ensure that the day-to-day administrative needs of the department are fulfilled.
• Perform the duties within the framework defined by the norms of the Company and within the Hotel’s internal regulations.
• Keep confidential information CONFIDENTIAL.
• Responsible for rendering secretarial and clerical services for the General Manager as required.
• To prepare respective schedules and reports that will be internally distributed or submitted to Accor Head Office laid down by the General Manager.
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from the General Manager, etc.
• To prepare correspondence such as faxes, letters, memos, etc as assigned with a coding system for tracking.
• Manage the General Manager Diary, ensuring it allows for an effective day (not too many diaries appoint in one day, not to put larger Department Head meetings or Rooms Division
• meetings in one day back-to-back etc.). This is to allow the General Manager time to clear work without interruption.
• To open and dispatch mail that relates to the department.
• To maintain office supplies stock.
• To keep herself acquainted with the General Manager’s activities in order to assist in discerning priorities.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.