1. Compiling and distributing information such as website and social media analytics.
2. Write and edit content for different platforms such as social media, EDM, website.
3. Support the team with planning, implementing & organising presentations and events.
4. Assist with the production of marketing materials and collateral, such as brochures, case studies (video, ppt, posters), presentation slides.
5. Support the marketing team with planning, implementing, and monitoring various marketing campaigns: Google Ads (SEO, SEM), LinkedIn Ads, marketing events (online & onsite).
6. Working closely with sales and project implementation department.

Requirement:

1. Diploma or Bachelor’s degree in marketing, business, communication, design or related fields.
2. Effective written and verbal communication skills in both Chinese & English, as the role needs to liaise with Chinese clients and translate English documents.
3. Competency in Microsoft applications including Word, Excel, and PPT.
4. Design software preferred: Adobe Illustrator, Photoshop, Indesign.
5. Basic Video Editing skills with any editing software

contact: [email protected]

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals

• Run Cash Register

• Drive the achievement of the store’s sale targets while also meeting individual sales goals

• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

• Identifies performance issues and policy violations according to company policy and partners with the Store Manager

• Keeping the store fully stocked

• Maintaining the highest level of visual merchandising and store conditions

• Delivering exceptional sales services for improved customer satisfaction

• Interacting with customers and identifying their needs and preferences

• Operating cash registers and point-of-sale machines

• Receiving and verifying the quality and quantity of new shipments

• Enforcing in-store security and health and safety procedures and regulations

• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.

• Proven retail sales experience.

• The ability to stand for extended periods.

• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.

• The ability to work in a fast-paced environment.

• Strong organizational skills.

• Effective communication skills.

• Exceptional customer service skills.

• Detail-oriented.

• Previous specialty retail management experience, preferably in the outdoor industry

• Retail background preferred-previous management experience

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Secretarial and Admin Functions

• Providing secretarial and admin support to lawyers and executives, as required or according to work arrangement.
• Attending to general file administration, including file opening, sorting and closing processes.
• Conducting searches on publicly available databases.
• Populating checklists upon receipt of relevant details and client documents.
• Organising and maintaining physical corporate secretarial files storage system according to established protocol.
• Usual accounting support and follow up on accounts receivables.
• Assisting law firm in overall admin requirements, including general admin duties.

Suitable candidates with relevant experience or aptitude will also be considered for higher level functions such as:

2. Other Work

• Conducting research work for legal and other assignments.
• Reviewing documents for compliance with existing protocols, such as AML checklists & secretarial file organisation
• Other admin, human resource and ad hoc tasks, such as assisting with implementation of the Standard Operating Procedures of certain admin and human resource work processes.

Interested applicants may send their resumes (with photo attached) stating their current and expected salaries to: [email protected]

Only shortlisted candidate will be notified.

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

· Experience in kitchen operations

· In-depth understanding of food health and safety regulations

· Exceptional time management and organisational skills

· Excellent verbal communication skills

· Exceptional physical stamina and strength

· Ability to work as part of a team

· Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. The ideal candidate should have a good understanding of the protocols and procedures of the food service industry, including health and safety standards. Candidates can receive experience through formal trainings and internships.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

1. Full Set of Accounts:

• Manage the full set of accounts, including General Ledger, Accounts Payable, Accounts Receivable, and Bank Reconciliations.

• Ensure all financial transactions are recorded accurately and timely.

2. Financial Reporting and Budgeting:

• Prepare monthly and annual financial statements for management and donors.

• Assist in budgeting and monitor expenditure to ensure alignment with the budget.

• Track the financial usage of grants and sponsorships and prepare reports for grant applications and audits.

3. Day-to-Day Financial Operations:

• Handle accounts payable and receivable, including invoicing, vendor payments, and collections.

• Perform bank reconciliations and monitor cash flow to ensure sufficient operational funds.

• Maintain accurate records of all transactions in accounting software.

4. Payroll and Staff Expenses:

• Process payroll, including CPF contributions and statutory deductions.

• Manage staff reimbursement claims and ensure proper documentation.

5. Audit and Compliance:

• Prepare necessary documentation for external audits.

• Ensure compliance with Singapore’s regulatory and tax requirements for charities (e.g., IRAS, Charities Act).

6. Donation and Fund Management:

• Record donations and provide summaries to management and donors.

• Monitor restricted and unrestricted funds, ensuring proper usage.

7. Financial Policy and Internal Controls:

• Assist in developing financial policies to ensure efficiency and prevent fraud or misuse of funds.

• Suggest improvements for financial processes to save costs.

8. Proactive Communication:

• Proactively ask questions when unclear about tasks or expectations.

• Promptly inform superiors about any obstacles, challenges, or potential issues encountered.

• Highlight critical matters that need attention to ensure smooth operations and prevent delays.

9. Event and Performance Support:

• As a performing arts organization, there may be occasions where the role requires working outside of standard hours to support events, performances, or meetings.

• Be flexible and willing to assist with event-related financial tasks, such as on-site ticketing, payment handling, or expense tracking.

Requirements:

• Education & Experience:

• Diploma or degree in accounting, finance, or related field.

• At least 2 years of recent experience managing a full set of accounts, preferably in a non-profit or small organization. (Experience in the last 3-5 years is strongly preferred.)

• Technical Skills:

• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.

• Basic knowledge of Singapore’s charity regulations is a plus.

• Soft Skills:

• Strong organizational and time-management skills.

• Ability to work independently with minimal supervision.

• Attention to detail and a proactive approach to problem-solving.

• Excellent communication skills, with the ability to ask clarifying questions and provide timely updates to superiors.

• Flexibility to adapt to changing schedules and requirements during events and performances.

About Us:
We are a leading chemistry tuition centre committed to providing top-notch education to students. Our team is passionate about making chemistry fun and accessible while helping students achieve outstanding academic results.

We’re seeking a Senior Marketing Executive to lead our digital and content marketing efforts. If you have a knack for creativity, strategy, and a results-driven approach, this role is perfect for you!

Work Schedule:

• Days: Mondays to Fridays
• Time: 10:00 AM to 7:00 PM

Key Responsibilities:

Social Media Management

• Develop, implement, and manage content strategies for platforms such as TikTok, Instagram, and Telegram.
• Create engaging posts, reels, stories, and videos tailored to our audience.
• Monitor and analyze social media metrics to optimize performance.

Content Creation and Strategy:

• Write, edit, and proofread compelling content for social media, blogs, and marketing campaigns.
• Ensure all content aligns with the brand voice and resonates with the target audience.

Vendor Collaboration:

• Liaise with relevant vendors, including designers, photographers, and video production teams, to produce high-quality content.
• Oversee the execution of marketing materials to meet project deadlines and quality standards.

Google Marketing:

• Plan, execute, and manage Google Ads campaigns to drive traffic, increase conversions, and boost enrolment.
• Analyze ad performance and provide actionable insights for optimization.

Community Engagement:

• Actively interact with followers and respond to inquiries on all digital platforms to build and nurture an engaged community.
• Manage online reputation by monitoring comments and reviews.

Campaign Planning and Execution:

• Plan and execute seasonal campaigns to promote programs, crash courses, and special events.
• Align campaigns with sales goals and overall marketing objectives.

Analytics and Reporting:

• Track, measure, and report on campaign performance and ROI.
• Use insights to refine strategies and achieve measurable growth.

Trend Monitoring:

• Stay updated on digital marketing trends, platform updates, and competitor activities to maintain a competitive edge.

Qualifications and Requirements:

• Diploma or degree in marketing, communications, or a related field.
• At least 3 years of experience in digital marketing, content creation, or social media management.
• Proven track record of managing successful social media campaigns and paid ad strategies.
• Proficiency in social media platforms (TikTok, Instagram, Telegram), Google Ads, and basic analytics tools.
• Strong creative skills with an eye for aesthetics and brand consistency.
• Excellent communication, organizational, and project management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the education sector or familiarity with tuition centres is a plus.

What We Offer:

• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

How to Apply:
If you’re a creative, strategic thinker with a passion for digital marketing and education, we’d love to hear from you! Please send your resume and a portfolio of your work (if applicable).

We look forward to connecting with you!

Job Description & Requirements

· Issue invoices & email to customers & cargo agent

· Release AWB to Coload/Export on request

· Request of AWB when stocks low

· Monitoring, updating & recording of AWB inventory

· Cost checking of invoices from Airlines and cargo agents

· Process vendor invoices and payment vouchers

· Follow up with vendors for refunds and dispute

· Follow up with customers for payment and any dispute

· Ad-hoc duties assigned by Manager as & when required

· Great Team Player

· Relevant experience is preferred, inexperience will be considered.

· Job Types: Full-time, Permanent

· Salary: $2,800.00 - $3,000.00 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday , 08:30 to 17:30 Hours
• Alternate Saturday, 08:00 to 12:00 hours

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

. At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

1. Basic knowledge of financial matters;
2. Strong ability to handle pressure and multitask;
3. Excellent communication and coordination skills, with a cheerful personality;
4. Ability to communicate effectively and liaise with clients;
5. Assist in organizing and managing tasks related to the executive’s work and personal affairs;
6. Arrange and book meeting venues, restaurants, and other facilities;
7. Welcome and host clients and visitors;
8. Occasionally accompany the executive to business events and have a basic understanding of dining and social etiquette.
9. Available to start immediately.

Integrated International School

We are looking for dynamic, passionate Preschool Teachers to work with students who have learning difficulties and/or special needs. Prior work experience of at least 1 years is preferred, but on-site professional development/training is readily available and encouraged. Teaching Assistants will assist lead teachers to implement lesson plans for all subjects to their assigned class level. The subjects include Mathematics, English, Creative Arts. If you love young children, are passionate to help them achieve their own successes in an international, supportive community - this job is meant for you!

Job Duties & Requirements:

• Full time position (Monday-Friday, 8am to 5pm)
• Develop and implement lesson plans according to the school’s Australian/International curriculum
• Ensure holistic student welfare
• Maintaining close relationships and communication with all stakeholders of the classroom/school
• Manage student behaviours in classroom
• Carry out special duties (e.g., outdoor recreation area monitor, extra-curricular activities, holiday camps, school fairs, open houses)
• Manage day to day operations/administrative duties
• Modify lessons according to each child’s ability level
• Be knowledgeable on professional techniques and best practices in special education
• Adhere to school's SOPs
• Maintain, adhere to and be up to date with Edutrust processes and systems

Qualification/Experience requirements:

• Candidates must be able to commit to Company for at least 2 academic years
• Must have at least a professional diploma/certificate (but Bachelor's degree is preferred) in early education (recognised by ECDA), early childhood education, and/or special education
• Minimum 1 year work experience is preferred
• At least 2 positive references from most recent supervisors

We are hiring Dental Assistant with passion to serve patients with empathy, with commitment to making sure that the clinic is well organised and running smoothly. She must be able to work in a team, helping each other out.

Experience in dental assisting is preferred.

• Managing and preparing a full set of accounts for clients’ portfolios.
• Prepare quarterly GST reports for submission.
• Preparation of individuals, sole proprietorship, partnership, corporate, and withholding tax computations for a portfolio of clients and ensure timely completion of deliverables.
• Handle queries from clients and IRAS.
• Able to provide high-quality service to clients.
• Perform any other ad-hoc duties as and when required.

Requirements

• Degree and/or relevant professional qualification in Accounting/ Finance/ Business.
• Accounting software knowledge such as QuickBooks, MYOB, Xero will be an advantage.
• Good communication skills in English and Mandarin. Able to interact with International and Chinese clients
• Well organized and meticulous. Able to multi-task and adhere to tight deadlines.
• Preferably with 2 years of relevant experience.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Salesforce, known as the Customer Company, is committed to pioneering the future of business through the integration of AI, data, and CRM.
Our mission, grounded in core values, is to help companies from various industries forge new paths and establish meaningful connections with customers.
We also aim to empower individuals to become Trailblazers, enhancing their performance, career growth, and contributing to global betterment. If you believe in leveraging business as a transformative platform for good, Salesforce is the place for you.

As a Commercial Account Executive for Tableau (a Salesforce Company), your role will involve engaging with both existing customers and new leads to help them get more out of their data.
You will cultivate positive and trusted relationships with key stakeholders and decision-makers, helping them adopt and scale their use of Salesforce's analytics and AI offering (Tableau, CRMA, Revenue Intelligence, Service Intelligence).

Responsibilities include:

• Build and maintain key customer stakeholder relationships to drive satisfaction at assigned accounts.
• Develop and implement long-term account strategies aligned with customer business objectives.
• Lead the end-to-end sales process, coordinating with resources such as BDR, Marketing, Sales Engineers, Salesforce Core AEs, Professional Services, Executives, and Partners.
• Thought-leadership in the Data and Analytics space
• Articulate the Tableau and Salesforce Analytics value proposition to existing and new customers.
• Drive growth & retention within assigned accounts.

Required Qualifications:

• Track-record of breaking into new accounts and scaling strategic engagements with existing install base accounts.
• Results driven: demonstrate a proactive, results-driven approach to seeking out and closing new business opportunities.
• Expertise in Account Planning and Strategies: Establish plans to achieve sales objectives by effectively identifying and qualifying opportunities in Singapore market.
• Proficiency in Research and Discovery: Uncover prospects’ current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning Skills: Develop compelling POVs that address customer needs, working closely with the Solution Architects.
• Strong Customer Communication: Engage with customers clearly and concisely through various communication methods and tools.
• Team Selling Proficiency: Collaborate with and influence account teams and partners to support deals and ensure customer success.

Preferred Qualifications:

• Excellent interpersonal and communication skills.
• Training in sales methodologies (Meddpicc).
• Ability to develop cases and service requirements, and experience working with strategic alliances.

• Create and issue purchase orders, ensuring accuracy and timeliness.
• Gather all the purchase requisitions and communicate with the site office.
• Source locally and internationally, negotiating the best terms for quality, price, and delivery.
• Assess and prioritize the most suitable goods and services in an efficient and cost-effective manner.

Requirements:

• Diploma in Supply Chain or equivalent.
• At least 2 years of experience as a procurement.
• Skilled in ERP and e-Procurement systems.
• Good understanding of procurement best practices, contract agreement, financials and cost analysis.
• Familiarity with category strategy development, sourcing, supplier performance management and contract management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Role

The Human Resources Executive is a generalist role with full HR spectrum, less payroll. Assist and support the HR Manager to ensure efficient HR operations; implement HR programs and initiatives.

Responsibilities

• Manage end-to-end recruitment functions for global hirings, including freelancers and interns.
• Plan, develop, implement, and administer learning & development program.
• Maintain employee’s’ records in Info-Tech HRMS.
• Handle all MOM work pass related matters.
• Onboarding and Offboarding.
• Any other ad-hoc duties as and when required.

Requirements

• Diploma or equivalent with at least 4 years of HR related experience.
• Good knowledge of Employment Act and prevailing HR practices.
• Effective verbal and written communication skills in both English and Chinese (to liaise with colleagues in China).
• Good interpersonal skills and works well in a team.
• Ability to work independently with minimal supervision.
• Resourceful, self-driven, and high degree of professional integrity.
• Eye for detail.
• Knowledge of Info-Tech HRMS is a big plus.
• Proficiency in Microsoft Office.
• Able to start work immediately or within short notice will be an advantage.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description

· Making sure that all customers deadlines are met; to ensure overall customer satisfaction

· Coordinate customers requirement with internal teams

· Able to handle our customers in various circumstances, even when they are being difficult

· Follow up closely on tight deadlines and ensure our teams can meet them

· Provide ideas and solution paths to customer and internal teams

· Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services

· Analysing new project / program risks and feedback to management

· Attend conference calls with US and / or Europe customers when required.

· Work on the costing provided by procurement team to provide quotations to customers

· Track quotations that are sent and follow up on open items / statuses closely

· Any other duties assigned by the lead from time to time.

Job Requirements

· At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.

· At least 2 year(s) of working experience in related field is required for this position.

· Preferably Junior Executive specializing in Corporate Sales or equivalent.

· Working experience in Manufacturing Environment will be advantageous.

· Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Job Scope

• Support in developing and executing strategies to drive business in new markets.

• Building and managing a sales network.

• Handle day to day operations for purchasing, new product sourcing and/or supplier quality management.

• Invite quotations, evaluate suppliers based on price, quality, selection, service/support, availability, eligibility, production capabilities, supplier's reputation/history and complete purchase requisitions for approval.

• Maintain and review from time to time an efficient and effective supplier base that best supports the business and operational requirements.

• Ensure cost-effective products and services are provided to the business with consistent quality.

• Ensure discrepancies in purchases, purchase orders and invoices are reconciled at end month to process payment to suppliers.

• Prepare and follow up purchase orders and expedite delivery.

• Review monthly orders .

• Confer with staff, users, and vendors to discuss defective goods or services and determine corrective action.

Requirement of Company

• Strong English and Chinese reading and writing ability to better serve buyers from different countries especially Chinese buyers.

• Only candidate with full working rights in Singapore can apply

• Demonstrated experience in sourcing techniques to provide cost savings while maintaining quality.

• Meticulous, initiative, analytical and strong in negotiation.

• Able to work in a fast-paced environment, organised and excellent team player.

• Able to travel overseas

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role:

As a Learning & Development (L&D) Executive, you will play a key role in supporting the administration and execution of learning and development programs across the organisation. You will assist in ensuring that training records are well-maintained and up-to-date, and engage frequently with our staff and external training providers to meet the company’s learning needs. This role is perfect for someone who’s passionate about people development, highly detail-oriented, and eager to learn and grow with our colleagues.

What you will be doing:

• Oversee the administration of course registration, certification processes, training subsidies, and payment management.
• Maintain comprehensive training records and evaluate the effectiveness of training programs to ensure they support present and future organizational goals
• Conduct regular reviews and update internal and external training courses to ensure relevance and alignment with business goals.
• Partner with management and business leaders to assess and identify training needs across the organization.
• Source, evaluate, and collaborate with external training providers to design and deliver tailored learning solutions.
• Manage and communicate the organization’s training calendar, course offerings, Standard Operating Procedures (SOP), and training policies.
• Lead and manage mentorship programs and other internal development initiatives to foster continuous learning.

What we’re looking for someone who’s:

• At least 3 years of experience in Learning & Development.
• Preferred qualifications include Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP).
• A Diploma or higher qualification in Human Resource Management.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Key Roles and Responsibilities:

• Assessment and Issuance of Letter of Guarantee (LOG) in accordance with policy contract and guidelines
• Ensure LOG are concluded within the agreed turnaround time.
• Follow up calls to the customers when necessary
• Ensure that exceptional customer services are provided
• Identify and escalate cases to supervisor where necessary and ensure closure of escalated cases
• Liaise with intermediaries, hospitals and various other parties
• Answer enquires via email and phone call
• Key in call details into the system
• Provide admin support to the team when required
• Assist and/or provide training and/or coaching when required
• Ensure that the various KPIs are met
• Undertake any other ad-hoc projects assigned by supervisor or head of department

Qualifications:

• Diploma or higher educational qualification.
• Completion of Health Insurance Certificate is preferred.
• Claims Experience of at least 1-2 years in Health Claims
• Proficient in Microsoft Office applications such as Excel, Word and Powerpoint
• Good command of both written and spoken English.
• Team Player and self-motivated
• Ability to work with tight timelines and under pressure
• Keen eye for details
• Highly organised around multiple priorities and timelines
• Good communication and people skills

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

• Administrative duties
• Maintain relevant project data in various systems
• Track projects and providing documentation
• Assist in data reports and analysis
• Offer suggestions to improve efficiencies