Job Responsibilities:

• Welcoming customers
• Assisting customers to find desired items
• Advising customers on new products and encouraging them to buy them
• Organising merchandise and restocking depleted shelves so they're attractive to shoppers
• Informing shoppers about ongoing sales, promotions and discounts
• Addressing and resolving shoppers' complaints, such as returns and refunds, to improve satisfaction and loyalty
• Performing cleaning duties at the end of shifts

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

Get to Know the Team

Join our leadership support team where we ensure seamless operations for our senior executives. We are committed to maintaining an organised and efficient workspace, which helps create organisational success.

Get to Know the Role

You will provide comprehensive administrative support to a Senior Executive from our leadership team. You will be the primary contact for internal and external matters related to the Senior Executive's Office, ensuring a smooth operations.

This role will be onsite at Grab Office.

TThe Critical Tasks You Will Perform

You will:

• Manage and organize a busy calendar of appointments, resolving scheduling conflicts.
• Prepare and submit expense reports accurately and promptly.
• Compose and handle confidential correspondence.
• Arrange complex travel plans, including itineraries and agendas, and compile necessary documents for travel-related meetings.
• Coordinate the Senior Executive’s travel schedules, ensuring all bookings are aligned.
• Communicate with internal and external stakeholders on behalf of the Senior Executive.
• Research, prioritise, and follow up on issues and concerns, determining the appropriate response.
• Facilitate communication between the Senior Executive's office and internal departments.
• Keep the Senior Executive informed of upcoming commitments and responsibilities.
• Build and maintain essential relationships, managing communications diplomatically.
• Complete critical tasks such as drafting acknowledgment letters and personal correspondence.
• Prioritise conflicting needs on projects to successful completion, often under deadline pressures.

Job Responsibilities:

• Fill in job cards
• Daily report
• Transport accrual
• Tracking of spares and raising paperwork’s
• Liaise with planners for any reporting or liaising
• Carry out any other duties as assigned

Job Requirements:

• Minimum Nitec with experience in similar role
• Microsoft excel/ words/ point etc.
• Good communication skills
• Must be able to commit for 6 months
• Working hours: Mon-Fri 0830 - 1730 hrs (subjected to changes depending on operations requirements)

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Up to $2100 basic + OT Pay + Variable Bonus

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• 5.5 days work week (Monday – Friday (9am to 6pm) | Alternate Saturday (9am to 1pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Warehouse Assistant located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for managing and overseeing warehouse operations, including inventory control, order processing, and quality assurance. Responsibilities include handling the picking, packing, and inspection of shipments, along with maintaining an accurate inventory and ordering stock replacements as needed. Additionally, the role requires reporting any damages or discrepancies, ensuring tools and equipment are in good working condition, and arranging repairs or replacements as necessary. The candidate will also implement 5S practices to keep the workspace organized and operate material-handling equipment such as hand trucks, forklifts, and hydraulic platforms to facilitate efficient warehouse operations.

Qualifications:

• Must have forklift licence
• Handles and stores merchandise or special products that require some knowledge of shock watch, tilt watch, humidity reading etc.
• Min 2 years relevant experience

• Assist designated airlines with transporting special passengers (NTL- Not To Land, UM - Unaccompanied Minor, Deportee, Offload) to and fro the immigration office and flight gates at Changi Airport.
• Assist designated airlines with completion and submission of flight documents/administrative work.
• Assist and transport passengers requiring special assistance (hearing/visually impaired passengers) at Changi Airport.
• To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.
• To communicate and liase with airline staff, immigration officers and other airport staff when required.
• Attend to passengers' enquiries and provide passengers with an excellent customer service experience.
• Be compliant and adhere to SOP and safety standards.
• Any other ad hoc matters assigned by management.
• Ability to read, write and converse in English.
• Good interpersonal and communication skills.
• Good customer service skills.
• Adaptable to change and a good team player.
• Physically fit and comfortable with walking long distances.
• Comfortable with basic paperwork.
• Comfortable with a fast-paced working environment.
• Training will be provided, no experience needed.
• May be required to do overtime (OT), when needed.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Responsibilities

• Help manage and train offline sales and drive user acquisition and retention through offline community events and roadshow activations
• Oversee all offline campaigns and be responsible for quarterly and yearly sales targets and business objectives
• Run proper training program to ensure all sales team are well-accustomed to moomoo’s platform and product suite, marketing campaign mechanics, and adherence to compliance requirements
• Participate in company's marketing campaigns, provide trustworthy feedback, and collaborate closely with internal teams to meet and exceed the company sales goals

Please note that only short-listed candidates will be contacted.

Requirements

• At least 3 years of related working experience as a sales/senior sales
• Familiar with offline sales and customer engagement, and great with verbal communication
• Results-oriented, self-motivated, with strong interpersonal skill
• English speaking fluency is a must, Chinese speaking fluency is a plus
• Familiar with financial products and with FS compliance requirements is a plus

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS. 

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss 
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Benefits:

• Basic Salary up to $4,000 with yearly increment based on performance.
• 5 days work week (Monday- Friday | 9am- 7:30pm)
• Transport & Headphone allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airline Road. Our clients are in the Freight Forwarding Industry. You will be responsible for identifying and developing new business opportunities, promoting the company's services to potential clients, and preparing competitive quotations and proposals. The position requires prompt follow-ups, effective negotiation skills, and the ability to build and maintain strong relationships with new clients to support business growth and customer satisfaction.

Qualifications:

• Possess own vehicle
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Proficient in Microsoft Office

Are you passionate about Korean Beauty, Skincare, and Makeup? Do you thrive in a dynamic, creative, and professional environment? If the answer is yes, we’d love to meet you!

• Performance Bonus
• Meal Allowance
• Medical Insurance

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Up to $2100 basic + OT Pay + Variable Bonus

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• 5.5 days work week (Monday – Friday (9am to 6pm) | Alternate Saturday (9am to 1pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Warehouse Assistant located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for managing and overseeing warehouse operations, including inventory control, order processing, and quality assurance. Responsibilities include handling the picking, packing, and inspection of shipments, along with maintaining an accurate inventory and ordering stock replacements as needed. Additionally, the role requires reporting any damages or discrepancies, ensuring tools and equipment are in good working condition, and arranging repairs or replacements as necessary. The candidate will also implement 5S practices to keep the workspace organized and operate material-handling equipment such as hand trucks, forklifts, and hydraulic platforms to facilitate efficient warehouse operations.

Qualifications:

• Must have forklift licence
• Handles and stores merchandise or special products that require some knowledge of shock watch, tilt watch, humidity reading etc.
• Min 2 years relevant experience

• Liaising with overseas agents, carriers/co-loaders & shippers/consignees on all the air export shipment matters
• Entry records in our Freight Systems for shipment arrangement
• Co-ordinate and monitor export pickup status
• Co-ordinate for shipment enquiries
• Shipment booking
• AWB Execution
• Tradenet anf permit declaration

Job Overview

Incumbent will manage & support all HR functions by working closely with peers, employees as well as external vendors. In addition, you will also be managing end-to-end training and development activities as well as participate in HR projects.

Roles & Responsibilities

• Provide high quality HR services in a fast pace service industry.
• Oversee and manage full spectrum HR functions including recruitment, employee/labour relations, training and development, compensation and benefits.
• Develop and/or execute HR programs in alignment to Corporate strategies in the area of attracting, motivating and retaining qualified staff.
• Plan and manage all training and development programs and processes, including TNA as well as end-to-end training administrative processes.
• Participate in learning and talent development programs where we aim to build a continuous learning culture and talent pipeline.
• Execute scholarship and internship programs by building close partnerships with academic institutions.
• Keep abreast and ensure legal compliance with government’s rules and regulations.
• Review, update and communicate job requirements and descriptions for all positions to maintain work structure of the company.
• Develop and recommend HR practices/procedures that assist in the growth of the facility, while ensuring compliance with firm’s policies/local laws/regulations.
• Partner with the business to facilitate and bridge resolutions regarding employee relation matters, including performance management, career conversations, counseling and managing grievances and discipline.
• Collaborate with line on performance, salary & bonus review exercises.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Working in teams/independently with minimal supervision and decision making.
• Participate actively in contributing to HSE development and improvement.

Job Requirements

Min degree in Business Administration or HRM

• Min 3 years’ experience in HR Generalist role

• Experience with managing end-to-end Training and Development programs.

• Meticulous with a keen eye on details

• Able to work independently with minimal supervision, self-motivated

• Able to interact with people of different levels.

• Resourceful with a high degree of professional integrity

• Proficient in Microsoft Office such as Excel, Word, and Power Point

Benefits:

• Basic Salary up to $4,000 with yearly increment based on performance.
• 5 days work week (Monday- Friday | 9am- 7:30pm)
• Transport & Headphone allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airline Road. Our clients are in the Freight Forwarding Industry. You will be responsible for identifying and developing new business opportunities, promoting the company's services to potential clients, and preparing competitive quotations and proposals. The position requires prompt follow-ups, effective negotiation skills, and the ability to build and maintain strong relationships with new clients to support business growth and customer satisfaction.

Qualifications:

• Possess own vehicle
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Proficient in Microsoft Office

• Liaising with overseas agents, carriers/co-loaders & shippers/consignees on all ocean freight shipment matters.
• Entry records in our Freight Systems for shipment arrangement and billing.
• Assist/support preparation of clearance/shipping documents.
• Co-ordinate and monitor import delivery & export pickup status.
• Co-ordinate for shipment enquiries.
• Filing/closure of shipping documents.

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across marketing assets and channels from print to online including website, direct mailers, social media platforms and event app
•    Develop compelling messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Management of photographers and videographers for event coverage, interviews and testimonials 
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed.

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns
•    Measure customer satisfaction by developing surveys and provide insights

Marketing Innovation
•    Ensure adoption and optimization of new marketing trends and technologies 
•    Monitor performance to deliver effective and impactful campaigns
•    Develop and execute audience engagement strategies that create interactive and memorable experiences as well as to encourage attendee involvement
•    Design and implement gamified experiences, contests, and other activities to capture the attention of attendees and encourage booth visits.

Partnership and Collaboration
•    Manage working relationship with creative agencies, partners and vendors
•    Collaborate with other departments to ensure alignment between marketing strategies and business operations.
•    Preparation of publicity contracts & materials to engage trade and media partners
•    Ensure that partnership deliverables are executed timely

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Job Description:

• Manage admin and performance related functions
• Interact with new patients and prepare Service Contracts
• Process fee invoices and handle fee collection
• Process patients’ payment (AR) and follow up with uncollected payment
• Manage account receivable (AR) and account payable (AP)
• Assist in Full Set account & GL
• Process billings that needed
• Perform compilation and analysis of key indicators where required
• Be involved in SOP preparation and digitalization
• Process and submission of claims like CHAS, Medisave or Insurance claim
• Support administration of customer service and client feedback
• Provide day-to-day administrative support to the operation team
• Any other ad-hoc project assigned by the Management

Job Requirements and Qualifications:

• Degree in any discipline from a recognized tertiary institution
• Proficient in Microsoft Office - MS Word and Excel
• Able to work during weekend when needed
• Working at Upper Changi Road North

About the Job

The Logistics Department plays one of the most critical roles in managing part the assets in Cyrus. You will be joining a dynamic team managing and working closely with the Assistant Warehouse Manager to solve Logistics, warehouse operation issues, managing the inventory level and fulfil daily orders. You will also be required to implement new ideas to improve our logistics and warehouse operation processes.

Your key responsibilities cover the following 5 broad areas:

1) Receiving and Inspecting of Goods

• To verify the quantity of goods, inspect for damages and report discrepancies.
• To ensure proper handling and storage of goods.

2) Inventory Management

• To tidy and organise all inventory and maintain accurate records for accurate monitoring
• To conduct regular inventory checks and report discrepancies.

3) Order fulfilment

• To retrieve and pack shipment orders according to delivery schedules, and coordinate with inter-departments for deliveries and pickups.

4) Warehouse Organization

• To ensure inventory are well organised and stored at stipulated locations so as to achieve and maintain warehouse 5S standard.

5) General Support

• To initiate and collaborate on work improvements projects to improve processes and work environment.

Your areas of knowledge and expertise that matter most for this role:

· Secondary school, Higher Nitec, Diploma or 2years working experience in warehousing or environment.

· Basic understanding of Microsoft Office is required.

· Valid Forklift license is an added advantage.

· Knowledge of ERP/WMS system.

· Physical fitness to carry goods up to 25kg.

· Key attention to detail and monitoring of inventory quality.

Job Description

The successful candidate will be part of the Safety, Security and Quality (SSQ) Development department. He/ She will manage SSQ’s systems, provide user support for systems and IT related matters, and work collaboratively with users to enhance existing systems and on development of new systems. Additionally, the incumbent will also be responsible for coordinating the annual finance and IT budgeting exercise for SSQ and for budget tracking and reporting as required.

Key Responsibilities

1) IT Project Planning & Budgeting

• Prepare, track and manage the IT project plan and budget for SSQ
• Co-ordinate, track and manage the SSQ Finance annual budget and reporting

2) IT & Systems Support

• Provide support for SSQ’s systems
• Access management for SSQ’s systems
• Maintain documentation on SSQ’s system processes
• Act as a liaison between users and ITD/ vendors for system related matters
• Co-ordinate IT asset and user ID recertification exercises
• Secretariat for divisional IT meetings

3) Systems Development & Project Management

• Work with users on business process re-engineering to streamline SSQ’s processes
• Work with SSQ users and other business units on business requirements and solutions for new or existing systems.
• Conduct user acceptance testing (UAT) to ensure the system/ enhancements meet the specified requirements.
• Change management and system implementation

4) Technology Awareness

• Keep abreast of key and emerging technologies to leverage on digital
• Engage sections within SSQ to discover opportunities where technology can be exploited

Requirements

• IT related university degree. Fresh graduates are welcome to apply.
• Experience in business requirements analysis, systems support & development, and project management
• Knowledge of Tableau and/ or Python would be advantageous but not compulsory
• Strong inter-personal and communication (verbal & written) skills
• Good planning and analytical skills
• Critical Thinker and Problem Solver
• Technologically Savvy
• Possess initiative, self-driven and able to work independently

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

3 best things about the role:

• Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
• Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
• Work at a Company that values good people, with a culture of developing employees and promoting from within.

About the role

Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.

As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.

This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.

Key Areas of Responsibilities

Sales Targets

• Achieve a minimum order intake per month in Territory Management Sales as set by the company.
• Meet the minimum KPI requirements set by the company.
• Achieve goals for rental net gain initiatives.

Territory Management

• Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
• Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
• Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
• Offer all of Crown’s goods and services.

Product Demonstrations

• Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
• Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
• Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.

Customer Enquiries

• Follow up on all customer inquiries promptly and professionally.
• Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
• Manage and maintain open inquiries effectively on a daily/weekly basis.

Team Participation

• At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
• Attend weekly sales meetings, or if in a regional area, join via video conference.

Customer Satisfaction

• Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
• Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.

Accounts Receivables

• Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
• Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.

Knowledge, Skills & Experience

• Industry experience
• Demonstrative success in sales
• High Energy and Motivation
• Results Orientated
• Communication, Negotiation and Organisation Skills
• Ability to work under pressure & meet deadlines
• Excellent presentation skills

Qualifications

•  Graduate Degree

• At least 1-2 years in heavy machinery, MHE and automotive industry

• Insurance and Medical benefits
• Attractive salary package

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis