Responsibilities

• Manages day-to-day operation includes coordination of air and sea freights, transshipments, land deliveries & cross border shipments.
• Responsible for logistics coordination & execution of general goods, ships spares, special/odd size/oversize cargo, breakbulk, DG or Radioactive cargoes.
• Provide timely and accurate quotations to clients beyond existing contractual agreements and sourcing optimal freight solutions.
• Ensure timely delivery of goods to customers, meeting contractual obligations and maintaining high levels of customer satisfaction.
• Optimize freight solutions and minimize expenses while maintaining service quality and meeting budgetary constraints.
• Provide real-time updates to clients and proactively address any issues or delays to ensure smooth transportation and delivery processes.
• Handling full scope of operation from quotation to billing and maintain proper closing of files, etc.
• Monitoring shipments in a timely manner to ensure shipments are uplifted and delivered in time.
• Collaborates with global agents to facilitate collection of shipments from suppliers.
• Maintain and updating of reports for PO and its inventories, including updating of shipping movements and current statuses.
• Keeping MES documents and reports in an orderly manner.
• Prepares tenders and contract renewals as required.

Qualifications:

• NITEC/GCE'N' or 'O' Level/Diploma in Logistics or Supply Chain Management.
• At least 2 years of working experience in the related field.
• Ability to multitask, prioritize and work efficiently under pressure.
• Flexibility to adapt to changing priorities and deadlines.
• Requires baisc knlowledge in all activities related to freight forwarding services, including arranging transport and delivery of shipments and other related functions.
• Requires basic knowledge of ocean carrier selection, NVOCC terminology and methods and export documentation.
• Detail-oriented with strong problem-solving abilities.
• Proficiency in excel and MS Office applications.
• Permit Declarant with a strong understanding of customs regulations and permit declaration processes will be an advantage.

Shape the Future of Shipping and New Fuels: Join us as a New Fuels Business Development Executive and Drive OSRL's Growth in APAC!

Purpose of the role:

To drive the growth of OSRL's influence and reputation in the shipping and new fuels sector, we're seeking individual to contribute to the development and execution of strategic plans. This role will play a crucial part in expanding membership, increasing preparedness income, and generating requests for response services, with a primary focus on the APAC region. As a New Fuels Business Development Executive, you'll not only support global initiatives but also take the lead in seizing opportunities within APAC, shaping the future of our organisation in this dynamic industry.

Key responsibilities:

• Identify and develop business opportunities for OSRL’s preparedness services within the marine/ shipping sector to achieve agreed budgets and targets as well as developing and evaluating new preparedness solutions.
• Cultivate new membership and supplementary service opportunities within the marine/ shipping sector to achieve agreed budgets and targets.
• Engage with the Shipping, Salvage, Maritime Industry and organisations producing, transporting and distributing new and transition fuels to promote the value of OSRL’s preparedness and response services, distinguishing us from our competitors and validating our best-in-class reputation.
• Nurture our existing shipping members developing strong relationships and help solve their emergency preparedness and response needs through existing or new OSRL services and/or working in partnership with other specialist providers.
• Develop and nurture new and existing regional APAC relationships, promoting key messaging and benefits of response good practice in the context of shipping, salvage and wreck removal.
• Produce monthly debtor and accruals reports for submission for Singapore and Australia.
• Active involvement in the preparation for and conduct of the annual statutory audit
• Ensure the completeness and accuracy of records and alignment to the Nominal Ledger e.g. prepare relevant balance sheet reconciliations for AP Region.
• Maintain records and documentation for Corporate Secretarial and related matters.

Additional Responsibilities:

• Contribute to the annual business development plan and income budget, with a focus on APAC regional aspects.
• Develop and implement account management plans for regional OSRL Shipping members to retain existing members and attract new customers.
• Support global shipping engagement plans and collaborate with industry partners to remain informed of research and development activities.
• Drive business development efforts to achieve long-term growth and exceed financial targets.
• Identify and qualify potential partners for the delivery of sector-specific preparedness and response services.
• Support internal communications efforts and industry segment market research.

Requirements:

• Minimum of three years' experience in business development, preferably in shipping or energy.
• Familiarity with the new fuels industry and a comprehensive understanding of shipping regulations and trends.
• Bachelor's degree in business, marketing, economics, or a related field.

If you're ready to take on this exciting challenge and help shape the future of OSRL, send your CV and cover letter to [email protected]

Only shortlisted applicants will be notified.

OSRL offers competitive remuneration package which includes perks like a five-day work week, 21 days of annual leave, monthly transportation and flexible benefit allowance, the option to work remotely for up to 50% of the time, international travel and training and development opportunities.

Key Job Responsibilities

• Possess of costing, budgeting & cost control
• Able to prepare & finalize financial & data reports
• Sets & proactively communicate with the team to ensure on KPIs, margin & revenue on sales
• Suggests and recommends improvements for the business
• Computer literate (strong in Excel, MS Word, Databases, Doric system)
• Handling order fulfilment and processing orders
• Maintain inventory of routers & set up
• Ensure router stocks must be tallied with the reservation number
• Quick thinking to resolve customers queries, able to identify problems and provide a solution to recover customer satisfaction
• Able to run shift when needed for the operations department
• Administration and operations reporting
• Other ad hoc duties as required

Minimum Job Requirements

• Strong verbal communication skills
• Experience working in supervisory roles will be an added advantage
• Meticulous, organized and motivated team player
• Must be able to work retail hours (i.e shift work, public holidays and weekends)
• Comfortable in fast paced environment

SHIELD is a device-first risk intelligence company. We are dedicated to helping organizations worldwide eliminate fake accounts and all malicious activity. Leveraging AI, we identify the root of fraud with the SHIELD Device ID and provide actionable risk intelligence in real time, helping all online businesses stop fraud, build trust, and drive growth. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

As a Product Marketing Executive, you will help shape SHIELD’s go-to-market strategy by developing product positioning, creating and curating messaging, and conducting competitor research and analysis. You will report to the Product Marketing Manager and will be expected to work closely with several internal teams. You will need a “rollup your sleeves” mindset in order to produce impactful online and offline marketing assets, develop sales tools, and support other marketing tasks as required.

• Help create and own SHIELD’s product marketing plan from conceptualization to execution by identifying market opportunities, developing product positioning & messaging, and executing product launches.
• Work alongside internal teams to provide go-to-market support in developing and producing sales enablement and marketing materials (e.g. sales pitch presentations, product descriptions, kill sheets, customer success stories).
• Be a liaison point between marketing and the product teams to ensure our new product launches are communicated effectively to the market.
• Ensure our marketing materials are localized in any and all new regions that SHIELD is already in and expands into.
• Conduct thorough market research and analysis to understand the competitive landscape across various sectors and industries and create a differentiated product positioning in order to establish SHIELD’s competitive advantage.
• To work to become a cyber security and fraud prevention subject matter expert for website content and ensure all product information is technically up to date and reflective of any changes to both current and new solutions.

• Minimum Bachelor’s Degree in marketing, humanities, or a related field
• 3 to 5 years of relevant experience
• B2B product marketing experience in SaaS domain expertise is a plus
• Excellent written and verbal communication skills to produce high-quality marketing content
• Attention to detail and ability to prioritize and manage concurrent projects and issues effectively
• Strong performance-driven work ethic
• Ability to adapt and work in a fast-paced and high-growth environment

[What you will be working on]

• Manage daily operations and functions for procurement of library materials in accordance to approved policies and guidelines as well as the terms and conditions in the contracts for the sourcing and supply of library materials.
• Manage and track operational and system related issues to ensure timely resolution by staff or relevant departments.
• Collate statistics/KPIs and perform data analysis to monitor and track key performance indicators for procurement of library materials.
• Manage contracts on sourcing and supply of library materials with appointed vendors.
• Conduct yearly review on contract pricing for the supply of library materials, cataloguing and materials processing services with appointed vendors.
• Oversee and manage vendors to develop strategic working relationship.
• Organise quarterly meetings and annual engagement session with vendors.
• Prepare reports for vendors’ meetings and performance.
• Front vendors’ and publishers’ enquiries and feedback.
• Manage daily operations of regulatory services.
• Lead process improvement initiatives and participate in cross functional projects.

[What we are looking for]

• Preferably with 2 years of relevant experience in an acquisition, procurement or operations role
• Excellent communication and stakeholder engagement skills
• Strong analytical/problem solving and documentation abilities
• Strong and proactive team player with good networking skills
• Meticulous and strong motivated individual with drive
• Proficient in Microsoft Office applications especially Excel
• Familiar with government procurement processes is advantageous

Location: Library Supply Centre, 3 Changi South Street 2 S486548

Division: Resource Discovery and Management Division / Resource Management

The successful applicant will first be appointed on a 2-year contract basis.

Please be informed that only shortlisted candidates will be notified.

Overview of Duties

• Ensure effective and efficient operation of the lounge reception desk.
• Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
• Be an ambassador of Accor Hotels and the Qantas Airways brand.

Main Responsibilities

• Provide a warm welcome as first point of contact for lounge guests.
• Monitor lounge entry according to policy requirements.
• Ensure guest experience is seamless from check-in to lounge hosting. Assist with lounge service when required.
• Respond to customer queries and follow up with partner airlines as required.
• Provide services to our guests in relation to their flights in adherence to the lounge procedures.
• Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
• Monitor, log and announce all flight departures and delay updates as required.
• Ensure effective communication of new and updated information regarding policies, and general lounge information.
• Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
• Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
• Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
• Carry out reception duties as required.
• Maintain a professional rapport with colleagues and guests.
• Ongoing open communication and reporting as required by the Managers and stakeholders.
• Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
• Act in accordance to relevant service standards in all dealings with colleagues and people external to Qantas Airways.
• Any other assigned duties.

Experience & Skills

• Minimum Diploma in Tourism/Hospitality or equivalent.
• Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
• Experience in F&B, hosting, order taking and serving.
• Required to acquire and be competent in internal systems
• Proficient in MS Office - Word, Excel and Powerpoint.

• Day to day receipt of materials from suppliers.
• Physical checks on the materials upon receipt.
• Item detailed checks and photo taking.
• Packing of materials to be fit for shipment.
• Be accountable for items packed into boxes.
• Draft a packing list for each packed box.
• Assist Asst Ops Manager in keeping records of the inventory materials in the warehouse and open yard.
• To do receiving on Oracle inventory system.
• To ensure there are no mis-shipment and all materials are accounted.
• To supervise or attend to loading and offloading of materials at warehouse/open yard.
• To attend to inspectors conducting offsite inspection warehouse/open yard.
• To coordinate trailer, crane and forklift bookings.
• Day to day yard and warehouse maintenance.
• Carry out simple equipment preservation works as requested.
• Assist Asst Ops Manager in ensuring HSQE requirements are satisfied.
• To be on standby during Public Holidays for any operational emergency.
• All other adhoc duties as instructed by direct supervisor

Job Descriptions

• Assist the department head of Quality in the implementation of and maintenance of the Company Quality Management Systems (QMS) in accordance with ISO 13485 standard and other applicable regulatory requirements.
• Assist the department head of Quality to coordinate external audits conducted by customers and notified/ regulatory bodies. Work with various departments to ensure timely closure of any audit findings or observations.
• Coordinate Engineering Change activities in compliance with Engineering Change procedure and ensure correct revision of drawings, specifications, and documents.
• Ensure all quality documents and records are kept in compliance with Document Control and Record Control procedures.
• Conduct New Employees’ Orientation (NEO) Training on Quality Policy, Quality Objectives, Good Documentation Practice and Data integrity, Document Control and Record Control.
• Consolidate quality data, quality issues and trends for monthly quality metrics reporting.
• Assist department Head of Quality to prepare Management Review semi-annually.
• Track CAPA and any actions arising from Internal Audit, coordinate with responsible parties to ensure timely closure of action items.
• Liaise with 3rd party Notification or Regulatory Bodies for certification and regulatory activities. Track and monitor Regulatory Bodies, such as FDA/ HAS for regulatory updates or any changes to their requirements.
• Perform other tasks as assigned by the Supervisor

Requirement:

• Diploma in Engineering, Science or equivalent

Experience:

• Minimum 1 year working experience in quality management systems and applications.
• Knowledge and experience working within a regulated and structured environment.
• Work experience as Quality System Executive in a medical device manufacturing environment. (Candidates with more experience can be considered for Senior Quality System Executive position)
• Experience with handling ISO13485 audit as an auditee

Skills :

• ISO13485 Internal Auditor
• Root cause analysis (Kepner- Tregoe, 5-Why, 6M etc)
• Problem solving techniques (eg: DMAIC/8D/PDCA/A3 application in continuous improvement)
• Competent with general PC and office software application
• Proficiency in MS Office.

Responsibilities

• Develop and execute digital marketing campaigns to enhance digital awareness and engagement of the museum and its offerings and help scale the museum towards mass-personalisation marketing.
• Manage the National Museum of Singapore, Changi Chapel and Museum as well as Reflections at Bukit Chandu websites, overseeing the design and development of any other new system requirements that may affect the websites, particularly integration of CMS (Sitecore) and CRM systems. 
• Lead in digital project management and work with external vendors and internal teams during project and content development, as well as the management of post project follow through such as maintenance and data analysis of results against agreed outcomes. This includes execution of the digital marketing projects for exhibitions and programmes, conducting UX design validation and performing User Acceptance Testing (UAT) to ensure a positive overall user experience.
• Manage media buying and creative agencies on delivering digital campaigns, and monitor effectiveness, finance management and develop contingency strategies when required.
• Manage digital marketing software, produce analytic reports on digital marketing performance across projects to evaluate campaign effectiveness and provide recommendations.

Requirements

• Preferably at least 3-5 years of relevant experience particularly in digital marketing and communications
• Excellent communication, analytical and organisational skills, able to multi-task, and has experience in project management and preferably in government procurement as well
• Strong understanding of digital marketing channels and social media platforms
• Basic knowledge of HTML & website content development, familiarity with SiteCore CMS, Adobe Experience Cloud, Matterport 3D and relevant 3D AR/VR tools a strong plus
• Experience in the implementation and maintenance of interactive and immersive technologies will be advantageous
• Ability to work independently and as part of a team
• Interest in the Arts and Heritage Sector

Applicants will be notified on whether they are shortlisted within 4 weeks of the closing date of this job posting.

We are seeking a dynamic and experienced Retail Assistant Manager to join our team in the vibrant world of women's fashion. As the Retail Assistant Manager, you will play a pivotal role in ensuring the smooth operation of our store while delivering exceptional customer service and driving sales. This position requires a passion for fashion, strong leadership skills, and the ability to thrive in a fast-paced retail environment.

Responsibilities:

• Assist the Store Manager in overseeing daily operations and managing staff to ensure efficient and effective performance.
• Provide excellent customer service by greeting and assisting customers, addressing inquiries, and resolving complaints in a timely and professional manner.
• Monitor and maintain visual merchandising standards to enhance the overall appearance and appeal of the store.
• Drive sales by promoting products, upselling, and implementing effective sales strategies.
• Train, mentor, and motivate sales associates to achieve sales targets and deliver exceptional service.
• Manage inventory levels, conduct regular stock checks, and ensure accurate stock replenishment.
• Implement and enforce company policies and procedures to maintain a safe and secure working environment.
• Collaborate with the Store Manager to analyze sales reports, identify trends, and develop action plans to optimize performance.
• Maintain a thorough understanding of the latest fashion trends, product knowledge, and competitor offerings.

Requirements:

• Previous experience in retail management, preferably in the fashion industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales and achieving targets.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Flexibility to work evenings, weekends, and holidays as required.

Have relevant knowledge on Freight Forwarding services.

Pleasant yet dynamic personality.

Good communication skills.

Able to work independantly and good in teamwork.

Visitation of clients and submit quotation via email.

At least 2 years of relevant experiences in SALES & MARKETING

Would be good if own a car

5 days week, Monday to Friday, 0900 - 1800.

• At least 4-8 years’ relevant work experience in office administration and provision of secretariat support
• People-oriented with strong interpersonal, verbal and written communication skills
• Self-driven, independent and a team player with good event organization skills
• Proficient in Microsoft and Adobe applications. Proficiency in other digital platforms such Power BI and Padlet would be an advantage
• Knowledge/experience in student management systems/processes would be an advantage

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 27 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Administrative Assistant supporting Sales and Aftermarket sales activities from Quotation, Order Acknowledgement, Invoicing submission and follow up.

Primary:

• Receive and acknowledge enquiries from clients.
• Raise quotation according to customer’s requirement.
• Coordinate with Service manager on any technical issues arise from sales enquires.
• Communication with customer on any issues regarding enquiries, quotes and order acknowledgment.
• Coordinate with Purchasing team to ensure orders are processed in a timely manner.
• Assist in raising order acknowledgements when needed.
• Ensure selling price is consistent for different customer accounts.
• Assist with resolving account receivable issues.

Secondary:

• Provide additional support to business when necessary.
• Any other ad-hoc responsibility assigned by supervisor.
• Represent the organisation in a responsible and professional manner.

Job Requirements:

• Min GCE "O" , "N" Level or Certification in Business Administration Course
• Years of experience 1 to 2 years is preferred.
• Proficient in Microsoft office Suite.
• Pleasant personality.
• Good communicator.
• Able to work under stress.

• Evaluate and implement sales enablement technologies, CRM system and other operational tools to streamline sales operations, improve data visibility and enhance business decision making
• Increase and optimize sales force utilization for corporate CRM and PowerBI dashboard by providing adequate trainings to the SMs/MRs.
• Provide CRM / BI technical support and assistance to Asia countries whenever is required
• Assist in delivering CRM/BI solutions trainings to local admin and sales force as per required
• Assist in UAT for CRM/Power BI dashboard enhancement
• Assist in developing reports for region Asia and country tracking
• Assist in performing data mapping / matching for BI solutions project
• Identify sales and activity data quality issues and provide necessary correction actions as per required
• Work closely with cross-functional departments (sales & marketing) to align sales strategies and business objectives
• Sharing best practices with Asia countries and Global Commercial Operation (whenever applicable)

Job:

• Responsible for assigned warehousing activities, including daily maintenance of warehouse equipment, inventory accuracy and good warehouse housekeeping practices
• Ensure all goods are picked / checked / packed as per pick slip requirement
• All goods after picked must be accurately checked and appropriately packed into carton or polythene bags before QC final checks
• Adhere to ISO, SMS, GSDP and hygiene compliances
• Other duties as assigned (check, operate and maintain MHEs/scanners before and after use)

Requirements:

• Minimum GCE ‘N’ Level / SPM level with 4 subject passes or equivalent
• Literacy in basic English language and Mathematics
• Computer literacy in Microsoft Word and Excel
• SAP knowledge an added advantage
• Possess valid forklift license and has experience in operating material handling equipment
• Physically fit

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Position: Sales Assistant Manager

As a Sales Assistant Manager, you'll play a pivotal role in enhancing the customer experience and contributing to our sales growth. Your responsibilities will include:

• Assisting sales manager with inquiries, product selection, and purchases.
• Providing product knowledge and recommendations to doctors, nurse and other healthcare givers.
• Processing internal sales forecast accurately and efficiently.
• Collaborating with team members to achieve sales targets.

Requirements:

• Minimum bachelor’s degree
• Previous medical related industry or customer service experience preferred.
• Excellent communication and interpersonal skills and good commercial accuments.
• Strong attention to detail and organizational abilities
• Ability to work effectively in a team environment.
• High energy and enthusiasm and self-confidence.
• Fluence English and Malay and Chinese.
• Flexibility to work a variety of shifts, including weekends and holidays.

Details: 

• Salary up to $3,000
• Location: Tuas，transport pickup available
• Variable Bonus given

Responsibilities

• Handle and process accounts payable, accounts receivable, general ledgers, stock update
• Prepare fixed assets schedules and bank reconciliation
• Preparation of GST return
• Maintain accurate and up-to-date records of financial transactions and documentation
• Attend to incoming mails and emails
• General office administration
• Other ad-hoc duties as assigned

Requirements

• Diploma in Accounting, Finance or a related field
• Minimum 2 years of relevant working experience
• Proficiency in Microsoft Excel and other accounting software
• Responsible and meticulous with good communication skills
• Able to work independently as well as in a team environment.
• Start work in short notice is added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Overview

Breakthrough Missions, a Christian half-way house for ex-drug offenders, a charity organisation with IPC Status is hiring a full-time Accounts Executive. If you are excited to be part of a committed team, this is the place for you to serve.

Responsibilities

· Prepare monthly journals, schedules, and bank reconciliation

· Perform full spectrum of Accounts Payable inclusive of Staff claims and reimbursements, Accounts Receivable & Procurement duties in a timely manner

· Generate sales invoices and official receipts

· Budget monitoring, credit management & cash flow update

· Ensure timely preparation of management and statutory reports, budgets, forecast and financial analysis.

· Liaise with auditors, bankers, tax agent, corporate secretary and other professional advisors.

· Responsible to ensure that the system of internal controls and audits is established and adhered to strictly.

· Process approved Purchase Order and keeping record of PO

· Proper recording and tagging of fixed assets

· Ensure accurate and timely monthly, quarterly and year end close processes

· Prepare GST reports for quarterly submission

· Any other ad hoc duties as assigned.

Qualifications

· Accounting Diploma or equivalent

· Minimum 3 years of accounting experience with full set management reporting

· Knowledge and experience of accounting applications and Microsoft Excel, Word and PowerPoint

· Good in numbers, planning, organizing, meticulous and strategic thinking

· Strong communication skills and good teamwork

· Positive, good working attitude, willing to contribute and able to work independently

· Immediate availability preferred

Interested applicant, please email to

[email protected]

Only short-listed candidates will be contacted for an interview.

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Professional interpersonal and communication skills (Emails, Calls and In-person)
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is required
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred

About the job

Reporting to the IKEA Restaurant Manager and Team Leaders, you support the daily operations of IKEA Tampines Restaurant by providing excellent customer services and housekeeping in the work area.

Your assignment

• You adhere to existing operating procedures and ensure high levels of Quality, Service and Cleanliness (Q.S.C.) in your work area.
• You provide customers with a clean dining environment by cleaning the areas and tables and clearing of food wastage
• You render accurate cash registry of sales transactions when required.
• You check for stock inventory and ensure accuracy of stock inventories
• You take customers order in the Q and serve them the food
• You ensure conformance to Food Safety and Hygiene practices, actively practice First-In-First-Out (FIFO) in all products to ensure proper rotation of freshness and quality in the area of food preparation
• You execute store operations and do your part to ensure operations are in line with the Functional Commercial Review Standards

Your profile

• You are a team-player, customer-service oriented and enjoying working in a fast-paced Food & Beverages environment
• You are comfortable to handle basic food preparation, maintain cleanliness of the restaurant and work area and cover cashiering duties.
• You are physically fit to with stand prolong hours of standing in view of the business needs.
• High level of personal grooming and hygiene are to be maintained at all times.
• You are able to commit to working on weekends and public holidays, inclusive of both AM & PM shifts

COMPANY DESCRIPTION

With a capacity of around 400 beds, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Daily data entry to ensure timely billing according to given procedures

Liaise with clients regarding billing summaries checking and invoicing

Prepare monthly payroll and other adminstrative duties

Perform data entry in excel format and accounting system - AR / AP

Handle other ad-hoc duties that are assigned

Admin - Others:

Answering office phone calls

Customers service

Involve in office administrative duties

Other ad-hoc operational administrative tasks assigned by supervisors

Job Requirements

Numerate, meticulous and detail oriented

Diligent and responsible

PC literate

Well verse in MS Excel

Customer service oriented

Positive mindset and willing to learn

Job Types: Full-time, Contract, Permanent

Salary: $1,600.00 - $2,200.00 per month

This is a 1 year contract position, renewable or convertible to permanent.

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.

[What you will be working on]