What the day will look like

Role is primarily to look after the credit control function of several territories and attend to settlement queries.

Credit Control Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Proper risk management on payments and receipts

Adhoc Matters

• Engage actively with Service Advocates for the efficient collection of balances
• Managing stakeholders through presentation of facts and data as well as relationship building
• Stay up to date on system matters affecting day to day operations, service level and outputs
• All other duties as required by the management

Skills and experience that will lead to success

• Bachelor’s in business / Finance or equivalent
• 1-2 years of experience in Credit Control and/or Technical Accounting
• Good written and verbal communications skills in English
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Responsibilities

• Maintain full set of accounts, including Accounts Receivable, Accounts Payable, Balance Sheet, Profit & Loss Statement, Bank Reonciliation etc
• Guide juniors on the job
• Liase with client
• Any other ad-hoc duties

Requirements (Preferably)

• ACCA
• Xero Certified
• Some audit exposure

Role & Responsibilities:

• Assist and support the office in any type of architectural project.
• Project management and coordination.
• Progress monitoring and site inspections.
• Preparation of tender documents and specifications.
• To liaise and coordinate with external consultants and the client team.
• Resolve problems that arise during construction.
• Meet project schedules.
• To maintain high standards.

Expertise and Qualities:

• Degree and/or Diploma from a recognised university.
• Min. 3 years of relevant working experience.
• Passion for design, a commitment to continued learning and the desire to innovate.
• Good interpersonal skills and the ability to work independently or within a team in a proactive studio environment.
• Ability to self-motivate with good time management skills.
• Ability to supervise and manage a team
• Familiarity with HDB projects is an advantage

Technical Expertise:

• Contract administration (SIA/PSSCOC forms of contract).
• Good technical knowledge and strong detailing capability.
• Be familiar with prevailing regulations and codes governing construction and architectural practice.

• Salary: $2000 - $2500
• Working days : 44 hours shift (5 / 6 days)
• Location: Chinatown

Job Responsibilities

• In charge of the retail shop, manage and guide retail staff and train new employee
• Manage our retail shop to actively promote and sell our products
• Manage retail shop product display
• Handle sales/collection transactions and to attend to customers enquiries
• Ensure highest quality of customer service

Job Requirements

• With experience in retail industry
• Willing to work on weekends and public holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Location: MBFC

Working Arrangement: 100% Work-On-Site

Industry: Shipping

Salary Range: ~S$4,500.00 per month + Variable Bonus

We are seeking a highly motivated and detail-oriented Finance Executive to join our client's dynamic team. The role will primarily focus on managing the AR process, including invoicing and collection.

Reporting into Assistance Finance Manager, the ideal candidate will oversee the efficient collection of accounts receivable, maintain accurate records, and ensure compliance with company policies.

This role requires a proactive approach to managing client accounts, resolving payment issues, and optimizing the AR process to improve cash flow.

Responsibilities:

Accounts Receivable Management

• Managing the AR process, ensuring timely invoicing and accurate customer account management.
  Monitor and follow-up on the outstanding invoices to minimize overdue accounts and ensure cashflow.
  Liaise with clients and internal operators to resolve payment discrepancies and expedite collections in a professional and efficient manner.
  Collaborate with AP team on cashflow projection.

Reporting and Analysis

• Generate weekly AR aging reports
• Update daily cash flow forecasts based on the latest information received from the commercial team, ensuring accuracy and alignment with operational needs.
• Provide actionable insights to management to support decision-making.

Compliance and Process improvement

• Ensure compliance with company policies, accounting standards and regulations.
• Assist in implementing best practices for AR management, credit control, and risk assessment.
• Identify and execute process improvements to enhance efficiency and accuracy in financial operations.
• Monthly Closing for Affiliated Company
• Manage financial closing process for the affiliated companies with a low transaction volume.
• Ensure accurate recording of transactions, account reconciliations, and preparation of yearly management report
• Collaborate with internal and external teams to meet reporting deadlines and ensure compliance.

Requirements

• Degree in Accountancy or professional qualification with ACCA or Equivalents
• Minimum 3 years of relevant finance experience
• Proficient in MS Office applications
• Able to work independently
• Strong analytical and problem-solving abilities, with attention to detail.
• Responsible and willing to learn
• Good communication and interpersonal skills

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Job Duties:

The Candidate is to be proficient in information gathering and reporting that include:

• Compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor
• Prepare agendas and take detailed minutes
• Follow up on action items from meetings
• Prepare regular status reports for the project manager

The Candidate is to be proficient in document management that includes:

• Maintain and organise all project-related documents including minutes of meetings provided by vendor.
• Ensure version control of important files
• Create and update project documentation as needed

The Candidate is to be proficient in stakeholder communications, timeline and milestones tracking that includes:

• Act as a liaison between Project Manager and internal stakeholders
• Distribute project updates and communications
• Manage and respond to routine project-related queries
• Monitor project timelines and alert Project Manager of any potential delays
• Track milestone completions and deliverables
• Update project management tools with current progress

The Candidate is to be proficient in quality control support and change request management that includes:

• Assist in coordinating quality assurance activities
• Help manage the user acceptance testing (UAT) process
• Collect and organise feedback from UAT sessions
• Log and track change requests
• Assist in assessing the impact of proposed changes
• Help communicate approved changes to relevant parties

The Candidate is to be proficient in vendor coordination and administrative support that includes:

• Assist in managing day-to-day interactions with vendors
• Track vendor deliverables and performance
• Coordinate vendor meetings and communications
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• Have at least two (2) years of working experience in the IT projects
• Competent in Microsoft applications including Word, Excel and Outlook.
• Good to have experience using Project Management tracking tools such as Confluence, Jira.

Interested candidates may apply with updated CV to [email protected] and [email protected]

Vacancy : Accounts & HR Executive

THE HAWKS SG PTE LTD - fast paced marine environment

Working Location: SUNTEC TOWER 1

Responsibilities:

Accounts

- Manage and allocate workload to account executives

- Handle full set of accounts

- Prepare AP, AR and Journals

- Manage payroll administration

- Perform full payroll process and make necessary tax filings promptly

- Check, verify and process invoices, expense claims and reimbursements etc.

- Prepare GST filings and CPF submission

HR

- Develop and post job descriptions, manage job advertisements, and use recruitment platforms to attract candidates.

- Review resumes, conduct interviews, and coordinate with department heads to select suitable candidates.

- Facilitate the onboarding process for new hires, including orientation, training, and introduction to company policies.

- Implement programs and initiatives to enhance employee satisfaction, motivation, and retention.

- Responsible for all aspects of Work Pass matters

- Assist in administering benefits, compensation and any other relevant policies, schemes etc.

- Assist in swift updates of personnel database and any other related information within the internal HR system

- Maintain office supplies inventory and office efficiency by arranging repairs

- Manage employee relations, compliance with employment laws and policy updates

- Ensure compliance with labour laws, regulations, and company policies, including wage and hour laws and health and safety standards.

Admin

- Greet office visitors, oversee telephone services, email correspondence, mail distribution

- Ensure timely payment and manage the budget for any office-related expenses

Requirements:

- Degree/Diploma in Business, Human Resources or related field of study

- Min 3 years of accounting and HR admin experience

- Strong knowledge of financial reporting standards, tax regulations, laws, and other compliance requirements.

- Excellent communication and interpersonal skills to interact with all levels

- Experience in maritime or related industries would be an advantage.

Apply Now

You may apply through this portal or you may email us at [email protected]

Do submit your CV in PDF in the following format: FirstName_LastName.pdf

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

Based in Singapore, you will drive sales into ASEAN public sector clients for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into ASEAN public sector and state owned businesses are desired in this role.

Additional responsibilities will include

• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts customers and partners
• Light travel

Examples of desirable skills, knowledge and experience

• Bachelor's degree required
• Able to speak in an ASEAN language to deal with customers in the respective countries
• Relevant direct experience, track record, and relationships within corporate accounts and key partners in Singapore market
• Minimum 10 years of direct B2B selling experience,
• Direct experience selling SaaS, cyber security, zero trust and/or CDN solutions and services preferred
• Prior experience being part of an early sales team helping drive traction in the an additional ASEAN market for a US-based SaaS company highly preferred
• Experience managing longer, complex sales cycles
• Basic Understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit, ability to lead
• Comfortable working in a fast paced dynamic environment

Role & Responsibilities:

• Assist and support the office in any kind of architectural projects;
• Take a lead role in feasibility studies, design, design development, tender documentation and contract administration;
• Project Management;
• Training and supervision of junior staff.

Expertise and Qualities:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Architecture or equivalent.
• Min. 5 years of relevant working experience.
• Passion for design, a commitment to continued learning and the desire to innovate.
• Good interpersonal skills and the ability to work independently or within a team in a proactive studio environment.
• Self-motivated with good time management skills.
• Ability to supervise and manage a team
• Chair and conduct all meetings;
• Lead, control and prepare architectural drawings, presentations and reports
• Provide critical review of drawings and able to direct junior staff to make amendments;
• To lead the project team in achieving project goals, targets and milestone dates.
• Very conversant with and able to direct or carry out site inspection, site progress documentation, including resolving problems and issues that arise during construction;
• Ensure good project document control;

JOB DESCRIPTION

• Manage a portfolio of corporate secretarial clients, and ensure statutory books are in order and updated for the company’s portfolio of clients.
• Handle full spectrum of company secretarial duties, including the incorporation of new legal entities, ensuring compliance with the requirements of the Companies Act and other relevant laws
• Liaise with, advise clients, and prepare the necessary documents on entity formation, entity statutory administration, work passes, and other related matters
• Attend to routine of officers, share transfer and allotment, updating registers and minute book etc.
• Perform customer due diligence for on boarding and on-going monitoring
• Liaise and respond to clients’ requests and queries regarding corporate secretarial matters.
• Assist to remind clients on deadline of holding Annual General Meeting for their portfolio of clients.
• Follow-up with client on the return of documents and forms and ensuring submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority and IRAS within the stipulated deadline.

REQUIREMENTS:

• Preferably of minimum 1 year of relevant working experience in corporate secretarial work
• Training provided for fresh graduates / entry level
• Must have good computer skills especially in Microsoft Word, Excel and PDF editor
• Positive working attitude with strong initiatives and a team player
• Detail oriented and able to multitask
• Organized, meticulous and result-oriented personality who is willing to learn and improve
• Holding or currently pursuing corporate secretarial qualifications would be advantageous

Please send your updated resume to [email protected] if you are interested.

Key Responsibilities:

- Support all administrative affairs of the CEO, assist in the management of home-run procurement, meeting arrangements, event support, etc.;

- Organize and maintain the executive’s calendar, schedule meetings, and manage appointments.

- Making travel arrangements, including booking flights, hotels, and transportation.

- Administrative Support for family office: Handle confidential documents, draft correspondence, prepare reports, and manage emails.

- Provide assistance with day-to-day personal tasks and requirements.

Education & Experience:

-Minimum 5 years of working experience as a Personal Assistant or in a similar role.

- Bilingual in English and Mandarin to liaise with Mandarin speaking associate

- Able to travel overseas when necessary

- Education: Bachelor’s degree or equivalent experience preferred.

Benefits:Competitive salary and benefits package.

Interested candidates, please send in updated resume through “APPLY NOW” or email to [email protected]

Job Description:

1. Handle bookkeeping accounts.
2. Verification of supplier invoices and issue payments
3. Issue sales invoices and follow up on customer payments
4. Perform bank and other accounting related reconciliation
5. Assist with GST preparation
6. Maintain and update client database
7. Handling other administrative tasks such as procurement of office supplies, handling courier, postage and banking duties etc

Job requirements:

• Candidate must possess at least Diploma in Accountancy or Diploma in Business Administration or Accounting
• Able to work independently and as a team;
• Able to meet deadlines;
• Have a good interpersonal and analytical skills; and
• Have strong work ethics

Please send your updated resume to [email protected] if you are interested.

Accounting & Finance Executive/ Senior Executive (Loan Management, Project Finance, Real Estate Industry) SW228

Job Summary
Accounting and Financial Management related to Business Development operations.
• Project support including but not limited to: profitability evaluation and financial assessment
• Could be involved in other Business Development projects as support

Duties and Responsibilities
Accounting and Financial Management

• Prepare management accounts for Business Development activities, including profit and loss statements, balance sheets and cash flow management
• Preparation & Review of Annual Budget
• Actual vs Budget analysis of business development activities
• Responsible for management of the loans from Banks (project finance)/Shareholders.
• Dealing with Financial group company / Bank / Lenders.
• Assist in Financial arrangement and documentation
• To ensure all necessary payments such as Opex, Management fee and Loan repayments are made in a timely manner
• Contractual requirement managements (Facility agreement, Shareholders Agreement, Management Agreement etc, depends on the nature of the project)
• Verify invoices and cooperate with accounting team to ensure timely payment
• Correspondence with other stakeholders
• Review work practices and procedures for better operational efficiency
• Any ad-hoc duties as assigned by the superior and Management

Project Support

• Verify the accounting method and for each project with accounting team and auditor
• Verify the taxation matters for each project with accounting team and tax consultant
• Assist in project profitability evaluation and financial assessment
• Assist in accounting and financial management for projects in various countries of Southeast Asia and Oceania.
• Any other adhoc duties as assigned

Job Requirement

• Diploma related to accountancy, business management or finance
• At least 3 years of Accounting/ Finance experience
• Excellent communication skills
• Strong analytical and numerical skills
• Strong communication and collaboration skills
• Well organized and able to manage multiple tasks // projects by oneself
• Numerically astute and comfortable reporting large numbers to management (USD$ millions)
• Strong organisational and problem-solving skills
• Good time management skills, able to multi-task and meet the deadlines
• Able to work independently as well as within a team
• Proficient in Microsoft Office (Excel, PowerPoint, word)
• Positive attitude with strong desire to learn new skillsets

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19398 Accounting & Finance Executive/ Senior Executive (Loan Management, Project Finance, Real Estate Industry) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Key Responsibilities

1. Financial Operations and Reporting

• Oversee and manage daily financial transactions, including accounts payable, accounts receivable and general ledger.
• Prepare and review financial reports such as P&L, balance sheets, and cash flow statements.
• Ensure timely month-end and year-end closing processes.

2. Budgeting and Forecasting

• Assist in developing budgets and financial forecasts.
• Analyze financial performance and provide variance analysis with actionable insights.

3. Process Improvement

• Identify opportunities to streamline financial processes and implement best practices.
• Support automation initiatives for greater efficiency in financial operations.

4. Public Holiday Standby and Overtime

• Be on standby during public holidays to handle urgent financial matters, including payroll processing, critical reporting, or operational support.
• Work overtime when needed to meet project deadlines, closing schedules, or resolve urgent financial issues.

5. Cross-Functional Collaboration

• Work closely with other departments to align financial processes with business goals.
• Support ad hoc projects or initiatives as assigned by management.

Key Skills and Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Advanced skills in Microsoft Excel and data analysis tools.
• Excellent organizational, time management, and problem-solving skills.
• High attention to detail and ability to work under pressure.
• Strong communication and interpersonal skills for cross-department collaboration.
• Minimum of 3-5 years of experience in financial perations or accounting roles.

Responsibilities:

• Manage and oversee all aspects of work pass applications, renewals, cancellations, and compliance with regulations.
• Serve as the primary liaison regarding work passes and immigration matters.
• Handle daily administrative tasks, such as scheduling, correspondence, and document preparation.
• Maintain and update employee records and databases, ensuring accuracy and confidentiality.
• Provide assistance during weekends and public holidays to resolve urgent work pass issues or other administrative matters.
• Coordinate with internal departments and external vendors for office supplies, maintenance, and services.
• Assist in organizing company events, meetings, and employee engagement activities.
• Contribute to process improvements and ensure compliance with company policies and procedures.

Qualifications:

• Diploma in Business Administration, Human Resources, or a related field.
• Minimum 2–3 years of experience in administrative roles, with a focus on work pass applications.
• Familiarity with relevant regulations and online application portals (e.g., MOM’s Work Pass System).
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and administrative tools.
• Excellent communication and problem-solving skills.

Additional Requirements:

• Flexibility to be on standby during weekends and public holidays.
• Willingness to work overtime during peak periods or emergencies.

Roles & Responsibilities

· Update invoices and other accounting documents or records.

· Update and maintain accounting records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).

· Compile data and prepare a variety of reports.

· Reconciles records employees and management, or external vendors or customers.

· Maintenance of worker payroll including the calculating of CPF and generating of payslips

· Monitoring the accounts receivables and payables to ensure that all invoices are paid on timely basis

· Preparing checks, deposits.

Requirements:

· Need to work from 1pm to 830 pm daily to meet staff who started work after 6pm for their payroll issue

· Experience as accounting executive

· Knowledge of Payroll is advantages

· Attention to detail and ability to multi-task is an asset.

· Organized and efficient with an eye for detail and high level of accuracy.

Details:

We are looking to hire an IT Executive with positive work ethic, keenness to learn, and who will thrive in a fast-paced environment to be responsible for the running of our IT systems and the management of the technical support of our office. If you are someone who enjoys being in charge of a variety of responsibilities from ensuring that our network system is functioning, to staying updated on the latest IT developments to mitigating any risks of possible cyber threats, then this is the role for you.

Company Overview:

We are a law firm in the CBD. Our work environment is friendly, energetic, exciting and fast-paced, and we make it a priority to provide our employees with quality training and opportunities for professional development.

Responsibilities:

• Respond to IT requests according to defined SLAs, and provide Level 1 and 2 support to end users, including troubleshooting, diagnosing, and resolving end-user reported issues
• Deploy, manage, and maintain desktops, laptops, and other related hardware and software
• Take responsibility of desktop administration activities and support assigned applications; including maintaining the inventory of the company’s assets
• Monitor IT related license renewals and make appropriate recommendations to the stakeholders for effective solutions
• Work with the IT team to provide assistance with data storage and security management, document management and database management
• Provide support for day to day IT infrastructure requirements
• Communicate effectively with senior stakeholders of the firm while providing well-informed advice pertaining to technical or security topics
• Maintain good communications with vendors and to be able to breakdown the technicalities presented by the vendor

Requirements:

• Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 5 Year(s) of working experience in the related field, preferably a professional service firm, is required for this position.
• Specialised in IT/Computer - Network/System/Database Admin or equivalent.
• Good command of written and spoken English
• Good interpersonal skills; strong team player
• Ability to perform well in a fast-paced environment and willingness to go above and beyond
• Organized, thorough and meticulous
• Proficient in MS Word, Excel and PowerPoint
• Well versed with management of applications for video conferencing (eg. Zoom, MS Teams) and document conversion tool (eg. Adobe Acrobat)
• Experience with on premise server infrastructure and well versed with management of Microsoft Active Directory Service, Printer server management, File server management and Microsoft Exchange server management will be a plus
• Additional experience such as with cloud hosting platforms such as Microsoft Azure and Amazon Web Service will be advantageous
• Candidates with more experience may be considered for more senior positions

All applications will be treated with full confidentiality. (Only shortlisted candidates will be notified.)

Details:

TSMP Law Corporation is looking to hire an Accounts Executive. We are looking for someone with positive work ethic, energy and keenness to learn, who will thrive in a fast-paced environment. Ability to think critically and a high EQ are also qualities we are looking for.

Responsibilities:

· Tracking, checking and posting of incoming funds

· Checking and processing of payments

· Administration of costs recovery for disbursements

· Administration of reimbursement claims

· Analysis of operating expenses

· Assist with bank reconciliation

· Preparation of balance sheet schedules

· Journal postings

· Supervision of accounts clerk

· Ad hoc duties

Requirements:

· Diploma in Accountancy or equivalent

· Able to work independently and a good team player

· Very organised, meticulous, reliable and adaptable

· Able to thrive in a fast-paced environment

· Excellent communication and interpersonal skills

· Excellent command of written and spoken English

· Proficient in MS Outlook, Word and Excel, and generally IT savvy

· Experience in a law firm will be an advantage

All applications will be treated with full confidentiality. Only Singapore Citizens need apply. (Only shortlisted candidates will be notified.)

Responsibilities:

• Leading and managing NPS for company and dealers to ensure that NPS targets are met monthly
• Managing and leading franchise brand ownership benefits programs and CRM activities
• Ensuring timely submission of signups to program partners
• Ensure all CRM activities related to the franchise brands are executed according to the requirements and the respective Brands.
• Responsible for Customer Relationship Management (CRM) function and processes to engage current and future customers.
• Responsible for managing the Customer Feedback Management (CFM) system & ensuring all live cases are monitored closely, liaising with stakeholders with the objective that each case is handled resolved, and closed promptly. And updating them promptly in Salesforce.
• Disseminate all written feedback (letters, emails, website, customer feedback etc) to the respective managers in the dept: Sales, Parts, Service, others including Managing Director, department head, Legal dept, and Franchises Principals (where necessary) immediately upon receipt.
• Compile and analyze customers complaints/ feedback statistics regularly (weekly & monthly) to determine areas for improvement in operations with the objective of improving service level and meeting customer expectations.
• Managing and attending to all the administration and reports on customers feedback, Customer Service Index (CSI) & Customer Viewpoint (CVP) that such information would be used by respective Manager to improve service level and/or operations. Analyze and interpret CVP/ CSI trends.
• Responsible for managing and achieving principal set retail standards (CVP, Mystery Shopping, Podium)
• Management of customers database for purposes of introducing customer programs: loyalty etc.
• Update/Maintenance of database accuracy and quality
• Overall Salesforce system management for Sales & Aftersales, Marketing & CRM

Requirements:

• Diploma in Business/ Marketing or equivalent.
• 1 to 3 years experience in customer-facing work environment including managing IT administration i.e., Salesforce.
• Good Microsoft Office applications knowledge i.e., MS PowerPoint
• 5 days, office hours, Alexandra
• Job Reference: QXWWR4RR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:

i) Provide support to the manager in handling the company secretarial duties, including the incorporation of new companies, registration of branches, representative offices and other entities, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws as well as managing and maintaining a portfolio of clients consisting of private companies, foreign companies and listed companies that we administer on behalf of our clients

ii) Handle client acceptance and compliance (including maintaining clients KYC records)

iii) Ensure compliance with relevant statutory and regulatory requirement

iv) Provide support to the team leader in handling scrutineer services for listed companies’ general meetings.

Requirements:

• Minimum 3 years of private limited company experience
• Able to perform -corporate secretarial work including filing with ACRA
• Team player with good attitude
• Motivated Individual and self driven
• Assist company secretary to carry out her duties

• Daily bank account management (download bank statements and update to excel schedule).
• Ensure timely and accurate billing of invoices.
• Monthly payroll processing.
• Update MYOB system.
• Prepare corporate secretary documents such as director resolution etc.
• Liaise with clients and internal departments in other matters such as billing, enquiries.
• Assist in other relevant duties and other ad-hoc duties.

Intro:

Responsible for a portfolio of clientele which includes private and public limited companies and foreign companies in area of advisory and compliance work in relevant company legislations and regulations

Some of the things you’ll be doing:

· Ensure statutory and compliance requirements are met

· Attend board, board committee and general meetings to record the proceedings of such meetings, drafting and releasing announcements via SGXNet to the stock exchange as well as handling immigration related matters

· Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks

· Seeking out and maximizing ad-hoc revenue opportunities of the sub-team through interacting with the client contacts

· Actively involved beyond the surface follow up on debtor’s management of client outstanding invoices.

· Support the Manager with the current works processes of the respective sub-team and portfolio to improve upon

· To engage as relationship bridge between the client and the Compliance team on the various annual file review challenges in updating and verifying information needs as well manage the information needs optimally

· Perform other ad hoc duties as assigned

What technical skills, experience, and qualifications do you need?

· Institute of Chartered Secretaries and Administrators (ICSA) qualification or those pursuing, as well as Diploma in Business Administration/Commerce/Law with a minimum of 4 years relevant corporate secretarial experience

· Experience in handling SGX listed companies will be an advantage

· Meticulous individual with strong sense of responsibility, pro-active client servicing aptitude and basic commercial acumen

· Strong team player with positive working attitude, able to work independently and multi-task

· Good interpersonal, oral and written communication skills

· Proficiency in MS Office and knowledge of Viewpoint will be an advantage

· Strong sense of responsibility

Job Responsibilities

1. Customer Engagement

· Handle customer inquiries via phone, email, and other communication channels professionally and efficiently.

· Provide accurate information and solutions for client queries regarding voucher sales and redemptions.

2. Voucher Sales and Stock Management

· Process voucher sales orders, coordinate redemptions, and manage collections.

· Oversee voucher stock management, ensuring accurate tracking and timely restocking.

· Print and prepare materials, including paper bags, envelopes, and other necessary items.

3. Delivery Coordination

· Liaise with courier vendors to arrange and schedule deliveries efficiently.

· Ensure all delivery requirements are met and address any issues promptly.

· Track and document delivery statuses to ensure customer satisfaction.

4. Administrative Support

· Perform administrative tasks, including filing, documentation, and data entry.

· Update and maintain sales reports, presentations, and relevant documents regularly.

· Ensure proper organization and accessibility of records and files.

5. Project Assistance

· Support and assist the Corporate Sales Manager in planning and executing corporate projects and initiatives.

· Coordinate with internal teams and external stakeholders as required.

6. Reporting and Analysis

· Compile and update reports, presentations, and analytics for sales performance reviews.

· Identify opportunities for process improvements and provide insights to the team.

Job Requirements

· Prior experience in B2B sales experience in related industries will be advantageous.

· No experience or fresh out of school are also welcome

· Minimum Diploma or Degree in Business Administration or equivalent

· Excellent communication (spoken and written) and interpersonal skills

· Adaptable to change and comfortable to thrive in fast pace of work

· Self-motivated and drive towards achieving higher sales target

· Proficient in MS Office Applications and some photoshop & design skills

· Available to commence within short notice would be preferred

You will serve as a key link between our brand and our customers, playing a critical role in both customer acquisition and retention. By planning and executing strategic activities, you will work to attract new customers while nurturing relationships with existing ones. Leveraging on your experience, you will effectively communicate our brand value, align with our marketing strategies, and contribute to enhancing brand perception and ultimately, to drive product sales performance and fostering brand loyalty.

Responsibilities:

1. Design and execute effective strategies to meet company goals.

2. Strengthen our brand’s online presence across social media platforms such as Facebook, Instagram, Google, Tiktok and Threads etc by developing engaging content and executing effective digital marketing strategies.

3. Plan and implement marketing campaigns across multiple channels, including digital, social media, and offline platforms.

4. Develop and nurture strong relationships with existing clients while attracting new customers through social media, events, and pet shows.

5. Analyze sales metrics to assess performance and identify areas for improvement.

6. Stay up-to-date with industry trends, popular pet-related topics, and emerging technologies to maintain a competitive advantage.

Qualifications:

1. Demonstrated experience in managing social media platforms, with a strong passion for engaging and interacting through these channels.

2. Experience with various digital media platforms, including Google Analytics, Google Ads, Facebook Ads Manager, and others.

3. Ability to work independently and as part of a team in a fast-paced environment.

4. Proficiency in graphic design software (such as Photoshop, Illustrator, etc.) and video editing tools.