About Us

Paper Carpenter is Singapore's one and only full fledged cardboard design agency. We use cardboard and other paper-based materials to create structures and products you would never believe could be made from paper. Proudly headquartered in Singapore with production facilities in Malaysia and China, and an omni-channel presence in Thailand, Japan and South Korea. At Paper Carpenter, its about more than just creating a sustainable world with Cardboard Carpentry™. We recognise that our success comes from people who are team players, being inventive and creating a fun-loving work environment. We are looking out for a creative and passionate digital marketer to join our creative team. We need a social media expert who is familiar with the latest trends, to execute innovative ad strong digital campaigns.

The Role

· Responsible for the development of company website using Shopify, copy-writing of related articles, photography, maintenance of website products.

· Provide strategy for online shopping platform to encourage more awareness and product sales.

· Work closely with internal design team to brainstorm marketable products.

· Design and create marketing collaterals including online advertisement, videos etc.

· Delivery of digital marketing and offline digital strategies by implementing campaigns that drives footfall to the website, sales conversion and increase customer retention.

· Management of all digital communications including eDMs, social media and Alibaba posting.

· Tracking and measure reports on the performance of website and social media posting.

· Optimize website with SEM/SO strategies.

· Experience in at least 1 or more e-commerce key channels for like Lazada, Shopify, Alibaba etc.

About You

· Diploma in Design/Marketing

· Minimum 2 years of proven working experience in equivalent position

· Advance in Adobe Photoshop & Illustrator

· Experience in search engine marketing including PPC and SEO and Google Analytics

· Good time management and ability to multi-task.

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life and there it is, Sheldon Global Pte Ltd. Who would’ve thought that we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings in our family, we continue and strive to provide affordable high-grade household items to solve your space constraints. With 7 major brands under our management, we will ensure to offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding and if you think you have what it takes, we would like to hear from you!

Basic Function of Position:

Schedule meetings and manage calendars, besides answering phone calls, emails, and messages. Taking accurate and comprehensive notes at meetings, helping with daily time management, running errands as requested and performing secretarial work, and providing senior managers with day-to-day administrative support.

*This is not a remote working position*

Roles & Responsibilities:

• Relief Director of administrative and other routine matters, allowing GM to focus on the management of the company
• Implementing Director’s instructions to the company, in strict accordance. Managing implementation issues and reporting back to GM on the degree of adherence and other feedback
• Coordinating and solving problems that straddle departments or do not fall under specific departments
• Relief Director of distracting routine tasks (i.e. mail, bills, telephone inquiries, etc.), to allow focus on management tasks
• Answering phone calls, assisting in inquiries and directing to relevant personnel
• Occasionally will be required to assist in retail sales and stock-taking
• Plan, schedule, and remind the Director of meetings and appointments
• Record-keeping of confidential and controlled documents
• Prepare minutes of meetings and correspondences meeting
• Prepare, monitor, and compile management reports, etc
• Perform full spectrum of administrative support
• Manage documents for quotations, proposals, projects, etc
• Provide support such as following up with departments and projects
• Provide administrative support such as filing, updating, and maintaining client and policy data
• Work with various business units, government agencies, and associations on behalf of the Managing Director
• Maintain proper filing system, including data management and file sharing for managing director
• Any other general duties as assigned by the Managing Director
• Have a strong work ethic and are eager to learn, including add-on services

Requirements:

• Diploma / Degree in any discipline
• Minimum 3 years of relevant work experience in a similar role preferred
• Class 3 Driving License
• High proficiency with MS Excel especially VLOOKUP
• Meticulous and able to work independently and as a team
• Able to work in a fast pace working environment
• Positive working attitude and pleasant personality to live and work well with colleagues
• Able to start work immediately
• Good interpersonal skills
• Is proficient in English
• Maintains confidentiality and exercises discretion
• Is detail-oriented and responsible

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

Paper Carpenter, is a cardboard architectural firm, we convert sheets of cardboard into three-dimensional objects that is as creative as it can be. We are expanding and looking for like-minded individuals to join us. There is unlimited creativity to what you can make with paper! If you are an aspiring paper craftman and love to make 3D objects with your hands. You will have fun at Paper Carpenter. Log in to our social media sites to check out our crafts.

Job Description

• Brainstorm with 3D structural designers to craft creative cardboard concepts and proposals for clients.
• Project management of client’s event/ project from concept stage to end of the project installation/ delivery.
• Manage project timeline and design milestones.
• Communicate and work closely with production team to ensure project deliverables are met.
• Positive nature and adopt a customer centric attitude.

Requirements

• Candidate must possess at least a Diploma from a recognized institution.
• 1 year of working experience in the related events or projects industry.
• Fresh graduate are also welcome.
• Strong interest and sharp design knowledge in cardboard and paper materials.
• Eloquent, meticulous and able to manage tight timeline.
• Team player with a passion in design.
• Positive attitude, strong inter-personal skills and an out-going personality.

The Job

Volunteer Management

1. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
2. Foster strong relations with volunteers and stakeholders in the community.
3. Maintain & Updating of the volunteer database in the VMS
4. Assist in all programmes/activities related to volunteers’ services and engagement with seniors in the community.
5. Identify potential volunteer sources and handle volunteer enquiries and feedback.
6. Perform any other ad-hoc duties as assigned.

Event Management

1. Support in the planning and organizing of events for residents and stakeholders in the community.
2. Engagement of seniors & vulnerable, drive and ensure smooth operations of events.

The Person

• Diploma with minimum of 1-2 years of experience in social sector or equivalent relevant experience preferred.
• Fresh Graduates are welcome but must have a positive mindset with some past volunteering experience.
• Good in communications, writing, activity planning, admin reporting and presentation skills.
• Possess critical thinking, strategic planning, effective time management skills.

Only shortlisted candidates will be notified.

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Professional interpersonal and communication skills (Emails, Calls and In-person)
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is required
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred

About the job

Reporting to the IKEA Restaurant Manager and Team Leaders, you support the daily operations of IKEA Tampines Restaurant by providing excellent customer services and housekeeping in the work area.

Your assignment

• You adhere to existing operating procedures and ensure high levels of Quality, Service and Cleanliness (Q.S.C.) in your work area.
• You provide customers with a clean dining environment by cleaning the areas and tables and clearing of food wastage
• You render accurate cash registry of sales transactions when required.
• You check for stock inventory and ensure accuracy of stock inventories
• You take customers order in the Q and serve them the food
• You ensure conformance to Food Safety and Hygiene practices, actively practice First-In-First-Out (FIFO) in all products to ensure proper rotation of freshness and quality in the area of food preparation
• You execute store operations and do your part to ensure operations are in line with the Functional Commercial Review Standards

Your profile

• You are a team-player, customer-service oriented and enjoying working in a fast-paced Food & Beverages environment
• You are comfortable to handle basic food preparation, maintain cleanliness of the restaurant and work area and cover cashiering duties.
• You are physically fit to with stand prolong hours of standing in view of the business needs.
• High level of personal grooming and hygiene are to be maintained at all times.
• You are able to commit to working on weekends and public holidays, inclusive of both AM & PM shifts

Possess good communication skills.

Must be polite at all times.

Able to converse in English &; Mandarin.

Able to work all mornings from 9 am to 2pm & 3 weekday evenings from 6pm to 9pm

Previous experience as a clinic assistant is preferred.

Able to commit more than 3 years preferred.

Role & Reponsibilites:

• Preparing of food in the morning.

• Maintain a high standard of work in accordance with the Outlet Manger instructions

• Prepare and cook food and ensure the highest possible quality and standards are maintained under the guidance of company policy

• Responsible for food preparation prior to cooking, including cleaning, cutting and storage

• Assist in receiving food products and supplies, and controlling the stock rotation and correct storage

• Ad hoc tasks assigned by Supervisor/Management

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

Job Description & Requirements

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analysing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Record sales figures for data analysis

• Able to work on weekend and public holiday

Permanent Facilities Engineer position

Salary: up to $5000

overseeing overall building maintenance and security operation for all Central Offices, includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs

Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices

• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.

• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.

• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance

• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.

• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.

• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.

• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment

• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.

• Assist in internal and external audits.

Requirements

• Diploma/ Degree in Electrical/ Mechanical/ Facilities Management/ equivalent with 4-5 years experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.

To apply

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Responsibilities:

• Responsible for day-to-day operations at the clinic
• Assist the Doctor as they provide chiropractic and physical rehabilitation treatment
• Communicate and provide assistance to our patients - Schedule appointments and answer telephone enquiries and emails
• Management of invoices and payments at the clinic - Ensure that the clinic is kept clean and tidy at all times
• Participate in corporate events (if required)
• *Rotation to different clinics (other branch in Clementi) when deemed necessary to support the clinic operations*

Requirements:

• Possess excellent communication skills
• Work proactively within a team of staff
• Confident and fluent in English
• Computer Literacy is required
• Responsible, dependable, and punctual
• Willingness to learn and grow in a clinic environment
• Previous experience in customer service is preferred

Working hours:

5 work days - 4 Weekdays & 1 Weekend (38hrs only)

Monday to Friday: 10.00am - 2.00pm, 4.00pm - 8.00pm

Saturday & Sunday: 9.00am - 3.00pm

Benefits:

• Complimentary chiropractic treatment
• Short working hours
• Young and dynamic work environment
• Career development
• Medical claims and employee health insurance

Our Story

One Spine Chiropractic came to life in 2019 when two friends Dr. Melanie and Dr. Anthony decided to combine their years of chiropractic wellness experience. This dynamic duo aims to increase the awareness that we only have One Spine, and it is something that we should take good care of. We care for people of all ages from grandchildren to grandparents and especially love seeing the growing family members in our clinic: babies, children, and mums-to-be. "

At One Spine, we believe in leading by example and have a clear set of philosophies that drive our own lives and our purpose in practice:

• We get to the source of the pain or discomfort with the aim to heal you in the long run.
• We educate our patients so they can be their own health advocates.
• We customize our treatment plan for every patient as no one patient is ever the same as another.
• Our approach is holistic and comprehensive (Chiropractic treatments, decompression therapy, corrective exercise, ultrasound therapy, e-stim therapy, and education).

"One Spine Chiropractic currently has clinics in Clementi (West Singapore) and Bedok Central (East Singapore).

See you at One Spine Chiropractic Singapore, we are here to care for you and your family!".

Job Type: Full-time

Salary: $2,200.00 - $2,600.00 per month

Benefits:

• Employee discount
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Job Responsibilities

• Responsibilities include, but are not limited to:
• Data entry using NAV system (training provided).
• Prepare standard memos and handle email updates.
• Handle sensitive information dealing with product costing, pricing and promotions.
• Work closely and communicate with both internal and external stakeholders.
• Maintain proper filing of documents.
• Provide administrative support to Category Managers.
• Other tasks as and when assigned.

Job Requirements

• Proficient in MS office Words and Excel
• Good communication and interpersonal skills.
• Knowledge in the use of NAV system will be of an advantage, otherwise training will be provided.
• Good time management skills to meet given deadlines
• Attention to detail and ability to multi-task
• Able to handle confidential information.

Others:

• Work Location at Changi South (10-15 mins walking distance from Expo MRT)
• Meal provided

Senior HR Executive/Assistant HR Manager

Roles & Responsibilities

Responsibilities:

· Perform full spectrum of HR functions and administration including recruitment, staff engagement, training and development, termination of service, and advisory on HR policies and procedures

· Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding

· Review and maintain HR policies and procedures

· Engagement with both internal and external stakeholders such as employees and HR system vendor, etc

· Reports generation

· Payroll administration

· Work pass administration

Requirements:

· 2 – 3 years’ experience in generalist HR role

. Diploma or Degree In HR

· Self-motivated and resourceful with good multitasking and organisational ability

· Meticulous attention to details

· Good communication skills

· Ability to work independently and with a team

Salary range - $3,500 - $4,500

[What you will be working on]

[What you will be working on]

Responsibilities:-

• Review of documents prior to publication of quotation/tender (ITQ/ITT)

• Review and provide feedback on Quotation & Tender Evaluation Reports  

• Review and approval of awards

• Assist with stakeholders’ queries

• Review of procurement work processes for compliance and improving efficacy

• Supervise and guide colleagues in the procurement team

• Conduct training sessions for Schools and Departments

• Involvement in procurement development projects to enhance procurement process efficacy Identify opportunities for process improvements

• Any other procurement related functions and initiatives

[What we are looking for]

Requirements:-

• Minimum 3-4 years of experience in public procurement

• Possess good analytical and problem solving skills to address cross functional work issues

• Good verbal and written communication

• Proficiency in Microsoft Word, Excel and Powerpoint

• Hands on experience with procurement platform, GeBIZ, and Cumulus (Workday) system will be added advantage

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 25 March 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

Key Responsibilities for Sales Executive

1. Build and maintain relationships with clients and prospects
2. Meet with potential clients to determine their needs
3. Handling customer inquiries and providing solutions
4. Preparing quotations and proposals for projects
5. Any ad-hoc tasks and duties as assigned

Qualifications for Sales Executive

1. Experience in sales and relationship management
2. Self motivated and goal oriented to deliver results
3. Strong verbal and written communicator
4. Excellent customer service and sales skills
5. Good negotiation and problem solving skills

Job Description

• Position Title: Sales Executive
• Working Location: Changi Business Park
• Working Hours: 5.5 days (Monday-Friday 8.30am-5.30pm, Saturday 8.30am-12.30pm)
• Salary Package: Basic Salary + Variable Bonus + Allowance
• Duration: Full Time

Responsibilities

• Handling full set of accounts for companies assigned including handling invoicing, purchasing, payables, receivables, receipts, payments and bank reconciliations in compliance and adherence with policies and procedures.
• Ensure transactions recorded into the accounting system timely and accurately.
• Ensure timely month-end closing and able to analyze and articulate monthly performance variances.
• Coordinate with China HQ to generate report as per requirement.
• Assist in preparation of annual budget, forecasts, and cash flow projection.
• Prepare GST filing, liaise with the external auditor and tax agent
• Any other ad hoc duties as assigned

Qualification

• Diploma / Bachelor's degree in accounting, finance, or professional qualification (e.g. ACCA, CA Singapore)
• Strong knowledge of basic accounting principles and financial processes
• Proficient in using accounting software and Microsoft Office Suite (e.g., Excel, Word,Powerpoint)
• Excellent attention to detail and accuracy in data entry and record-keeping
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Bilingual proficiency in English and Mandarin is a preferred, enabling effective communication with counterparts in China and international partners.
• Strong interpersonal skills, with the ability to collaborate effectively with team members
• Experience in audit is an added advantage.

Responsibilities

• Handling full set of accounts for companies assigned including handling invoicing, purchasing, payables, receivables, receipts, payments and bank reconciliations in compliance and adherence with policies and procedures.
• Ensure transactions recorded into the accounting system timely and accurately.
• Ensure timely month-end closing and able to analyze and articulate monthly performance variances.
• Coordinate with China HQ to generate report as per requirement.
• Assist in preparation of annual budget, forecasts, and cash flow projection.
• Prepare GST filing, liaise with the external auditor and tax agent
• Any other ad hoc duties as assigned

Qualification

• Diploma / Bachelor's degree in accounting, finance, or professional qualification (e.g. ACCA, CA Singapore)
• Strong knowledge of basic accounting principles and financial processes
• Proficient in using accounting software and Microsoft Office Suite (e.g., Excel, Word,Powerpoint)
• Excellent attention to detail and accuracy in data entry and record-keeping
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Bilingual proficiency in English and Mandarin is a preferred, enabling effective communication with counterparts in China and international partners.
• Strong interpersonal skills, with the ability to collaborate effectively with team members
• Experience in audit is an added advantage.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Benefits:

• Comprehensive Guidance
• Passionate, Energetic, Fun-loving open office work environment
• Great work-life balance with team bonding activities
• Flexible work schedule
• Students and interns are welcomed

Job Scope:

• Personal Assistant to Director
• Managing diaries and organising meetings and appointments
• Acting as a first point of contact: dealing with correspondence and phone calls
• Reminding the manager/executive of important tasks and deadlines
• Typing, compiling and preparing reports, presentations and correspondence
• Managing databases and filing systems

Requirements:

• Minimum Education background of Diploma, A-Levels, or similar
• Excellent interpersonal and communication skills
• Meticulous and detailed
• Full Time, Part Time, Intern positions available
• No work experience required
• Final year university students are welcomed

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.