Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

This position will be based in Singapore to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

• Support the procurement function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with our technology to understand our company needs as well as work with our existing/new suppliers to determine company strategic alignment.

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree in Mechanical / Electrical Engineering / Material Science or other relevant discipline

• At least 3 year(s) of working experience in related field preferably in petrochemical industry

Specific Knowledge

• Possess very strong sourcing skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Excellent communication skills with all levels of organization and suppliers.

• Strong interpersonal skills to work productively and collaboratively with multi-functional teams to achieve business goals.

- Experience in commodity raw material purchase ( direct material ) with price trend analysis will be at advantage

- Familiar with SnOP process will be at advantage

Language

• Fluent in English liaise for English speaking people

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

Things for you to know IRL

Our Industry:
Omnia Office, offers fully equipped and furnished workspaces designed for optimal productivity. From state-of-the-art facilities to personalized services, we prioritize your professional needs. What sets us apart is our commitment to flexibility, providing scalable solutions for businesses of all sizes. On the flip side, subpar service offices may lack essential amenities, hindering your work experience. Omnia Office prioritized excellence office solution that aligns with your business’s need.

About our humans:

Our employee is not just an employee but our Om-family and everyone in our team is a key player in our team. We're all about teamwork, and every idea, no matter where it comes from, is a big deal here. Despite the distinct role each one of us take, plays a big part in the company.

Here in Omnia, Learning is a journey we take together. We've got structure training to help you grow in your career, and every one of us here plays a big part to become the best version of ourselves.

Work isn't just work; it's like being part of a family. We're all in this journey together, making the road less daunting and more fun.

Join us if you are a dynamic and goal-orientedindividual with excellence communication skills!

Your superior:
This position reports to the Serviced Office Manager

Roles and Responsibilities:

• Overseeing and ensuring that office units operations run smoothly.
• Be updated in the serviced office sector, understanding on client’s expectations, and changing needs relating to serviced offices, services, and facilities.
• Conduct market research to identify potential clients and business opportunities in the service office sector.
• Analyze market trends and competitor activities to stay ahead of industry changes.
• Handle all leasing activities including the conduct of site inspections and the closure of unit lease as required.
• Build and maintain strong relationships with existing clients, understanding their evolving needs.
• Ensure client satisfaction through effective communication and addressing concerns promptly.
• Perform other ad-hoc duties as assigned

Requirements:

• Local Polytechnic Diploma and above or whichever is higher.
• Goal Oriented
• Ability to work in a fast paced environment and working independently
• Excellent communication, written & PR skills are a plus point.
• Strong characteristics with positive attitude and initiative
• Ability to build and maintain relationships with potential clients, brokers, and industry partners.
• Strong networking skills to expand the client base and establish a robust business network.

Heads up:

Interview will be conducted at our office

Responsibilities

• Prepare and compilation of quarterly GST for Finance Manager’s review
• Assist and prepare financial results
• Handle full spectrum of Accounts Payable and General Ledger functions up to Trial Balance
• Checking of supplier invoices
• Weekly banking in of cash
• Petty cash and reimbursement payout
• Monthly bank reconciliation
• Assist with parts creation and stock reallocation as and when required
• Issuance of invoice and credit notes as and when required
• Assist in ad-hoc duties when required by Finance Manager

Requirements :

• Minimum Diploma in Accounting, Accountancy or Finance
• Minimum 2 years relevant experience in similar industry
• Proficient in Microsoft Office Applications and Oracle NetSuite system

Interested candidates please send a copy of your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / R1989151

Assistant Professor (tenure track) Positions in Ecology

The Asian School of the Environment (ASE, https://www.ntu.edu.sg/ase) at Nanyang Technological University (NTU) Singapore seeks to appoint several Assistant Professors (tenure track) in tropical ecology. We broadly welcome applications across all areas of tropical ecology. This can include, but is not limited to, forest ecology, marine ecology, biodiversity research, conservation ecology, soil ecology, or plant or animal ecology.

Successful candidates should demonstrate the potential to build a world-class research programme and a commitment to education and mentorship of students, and to meaningfully contribute to our ambitions to have societal and environmental impact in Singapore and the surrounding region. They will teach within ASE at both undergraduate and at postgraduate levels. We are particularly interested in candidates who would be interested in teaching introductory-level ecology courses, including statistics.

Applicants must have a PhD in ecology, environmental biology, environmental science, geography, marine science, or in a related field, and show evidence of impactful, independent research in the field of ecology. We will consider a candidate’s past outputs, current research programme, likelihood to obtain future funding support, and potential and enthusiasm to develop their own research leadership in tropical ecology. Past research experience in tropical environments is essential.

ASE is a diverse, interdisciplinary school that integrates geoscience, ecology, and social science in order to examine environmental challenges in Asia and globally. ASE collaborates closely with the Earth Observatory of Singapore, and other schools in NTU’s College of Science, including the School of Biological Sciences. Beyond NTU, ASE researchers can access facilities at the St. John’s Island National Marine Laboratory and the Smithsonian ForestGeo plot in Singapore’s Bukit Timah nature reserve. ASE has state-of-the-art teaching facilities and research laboratories, including experimental growth chambers, chemical and genetic analysis facilities, and general-purpose laboratories.

ASE seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Emoluments and General Terms & Conditions of Service
The commencing salary is competitive and will be commensurate with the candidate's qualifications and experience. The University offers a comprehensive fringe benefit package.

Application Procedure
Applications will be reviewed and shortlisted on an ongoing basis until the positions are filled. Candidates are invited to submit their application packages (cover letter, full CV, research and teaching statements, names and contact details of three referees) through the NTU Career Portal, by clicking the 'APPLY' button.

All applications and materials submitted will be held in strict confidence.

For further enquiries, please contact the Search Committee Chair, Assoc. Prof. Patrick Martin (pmartin@ntu.edu.sg).
 

Main Responsibilities:

• Prepare daily trading PNL for assigned desk and close the trading P/L on a timely basis. This includes preparation of journal entries for accounting team to book.
• Review and validate daily freight payable transactions in accounting system for accurate and timely payments.
• Update futures/options margin accounts breakdown by desk, per broker statement.
• Review general month-end accounting tasks by accounting team to ensure that the financial results are prepared and reported timely in accordance with IFRS and Singapore accounting standards as well as internal policies. This includes Statutory and Management reporting.
• Perform month-end trading and accounting PNL reconciliation to ensure no major discrepancies and differences are accounted for, provide commentaries as required.
• Work closely with Freight Operations, Trading, Execution and Accounting teams to ensure that financial transactions including trading accruals and provisions pertaining to trading books are accounted for properly in both trading and accounting systems, and that they are in line with IFRS.
• Liaise with Accounting teams in offshore Shared Services Centre to ensure that non-trading activities are booked accurately.
• Coordinate and liaise with external parties like external auditors, tax agents, local tax and government authorities where required, during quarterly GST filing, annual statutory audits, and annual MSI-AIS Award submissions.
• Engage actively in the ongoing process of automating tasks and constantly look for areas of improvement.
• Assist the Manager/Controller to assess and identify risks within the business and any other adhoc tasks as required.

Experiences:

• 1-2 years of experience in Product Control/Business Analysis/Management Accounting/Audit/FP&A from shipping/commodities industries preferred.
• Good understanding of futures markets, hedging and derivatives mechanisms.
• Strong verbal and written communication skills, ability, and willingness to interact effectively with all levels of employees & management.
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative, proactive attitude toward problems and issues.
• Ability to work in a high-pressure atmosphere.  Flexibility on working time during periodic closings.
• High level vision with and attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel / SAP / IMOS systems.

Academics

•  Degree in Accounting/Business/Economics or similar field.

We are seeking a IT Senior Executive with business system analyst and strong vendor management experience to join us in maintaining, optimizing and delivering business applications solution for our line of business.

This role will be working in a highly dynamic environment that utilizes strong vendor management skills and functional understanding of various systems across our organisation for problem solve or identify areas for improvement for the business.

• Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition
• Analyze Line of Business system operation process and identify the area of improvement / and manage the change / optimization implementation.
• Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions
• As LOB (Line of Business) Systems application custodian, Overseeing Managed Service team and vendors team activity to ensure the LOB systems BAU operation and performance as per business expectation and SLA whilst ensuring the operation adhere to policy and regulatory requirement
• Manage Internal Stakeholders escalation and help on conflict resolution
• Assist in audit activities both internal and external.
• Minimum 3 years’ experience as Business / System Analyst or Project coordinator

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Job Highlights:

• Basic Salary: Up to $2500 + Commissions + AWS
• Working Hours: Mondays - Thursdays 8:30am – 6pm, Fridays 8:30am - 5:30pm, Alternate Saturdays 8:30am - 12:30pm
• Location: Hillview
• Career Advancement Opportunities provided!

Our client is a leading manufacturer and supplier of a range of doors and shutters for fire and safety, industrial and commercial buildings with close to 40 years of experience in the industry.

Primary Duties:

· Assist in preparing proposals and quotations for incoming enquiries

· Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers

· Prepare information and assist the Manager with tender submissions

· Provide input and assist with new digital and traditional marketing campaigns

Secondary Duties:

· Develop appropriate network of industry contacts and reach out with direct marketing tools

· Understand the market and find new avenues to generate business to hit department targets

· Find new avenues of growth through long-term service contracts to augment ad-hoc business.

· Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager

· Attend client meetings, trade exhibitions and events as required

Requirements:

• Diploma or above holders in any discipline, entry level/no experience are welcome to apply
• Have an inclined interest and willingness to learn engineering and technical concepts to solve customer problems
• Knowledge in building materials industry is an advantage to generate new businesses
• Proficiency in office productivity tools
• Independent and focused, with high sense of initiative to work unsupervised
• Strong communication and interpersonal skills
• Attention to detail and organizational abilities
• Able to think creatively and strategically and to successfully mediate and negotiate with individuals and groups internally and externally.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

ICON Dance Co. - Admin Executive

Responsibilities:

· Bookkeeping (inclusive of costumes), assist in the sourcing of costumes and managing office/studio supplies

· Invoicing, billing, tracking payments

· Basic accounting

· Coordinating schedules + distribution of info + making travel/visa arrangements

· Assisting with studio events, operational matters & ensure maintence of studio

· Handle work in a timely and professional manner

· Updating website

· Attend meeting/events when necessary

· Liaising with external performers and coordinating external schedules

Qualifications and Requirements:

· Relevant Diploma in Business Administration or equivalent

· Experience in HR related positions will be an added advantage

· Proficient in Microsoft office applications

· Strong written and verbal communication skills (English & Mandarin)

· Good team player who possesses drive, initiative, and ability to work independently

· Resourceful, adaptable, well-organized, and meticulous with an eye for detail

Job Description

• Process all general overheads accounting entries, including payment processing, accounts payable, accounts receivable, general ledger, P&L & BS schedules
• Timely closing of accounts to facilitate financial reporting
• Assist in original and revised budget overheads
• Perform monthly bank reconciliation
• Ensure e-filing of assigned documents in proper sequential order
• Liaise with auditors and answering audit queries
• Participate in accounting related systems projects
• Any duties as assigned by superiors

Job Requirement

• Minimum Diploma in Accountancy
• Advance proficiency in MS excel
• Fresh graduates are welcome
• Willing to learn and work collaboratively in a team environment
• Good communication and interpersonal skills
• Good sense of urgency to meet deadlines

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
• Make high-quality investing decisions to advance the business and increase profits
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
• Review financial and non-financial reports to devise solutions or improvements
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
• Maintain a deep knowledge of the markets and industry of the company

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Description:

• Process all general overheads accounting entries, including payment processing, accounts payable, accounts receivable, general ledger, P&L & BS schedules
• Review interfaced trade accounting transactions and liaise closely with trade account team on all outstanding AR/AP matters
• Timely closing of accounts to facilitate financial reporting
• Assist in original and revised budget overheads
• Assist in daily CF matters & perform monthly bank reconciliation
• Assist in quarterly GST reporting
• Assist in MSI-SSS annual reporting
• Ensure e-filing of assigned documents in proper sequential order
• Liaise with auditors and answering audit queries
• Participate in accounting related systems projects
• Any duties as assigned by superiors

Job Requirement:

• Minimum Diploma in Accountancy
• Fresh graduates are welcome
• Willing to learn and work collaboratively in a team environment
• Advance proficiency in MS excel
• Good communication and interpersonal skills
• Good sense of urgency to meet deadlines

Naturepack Pte Ltd specializes in modern, contemporary gifting solutions, and we are currently seeking a highly motivated Sales Executive to join our fast-growing company.

• Coordinate and manage corporate orders, and advise customers on their gifting requests.
• Accommodate ad hoc changes requested by clients.
• Contribute to managing existing accounts with excellent after-sales customer service.
• Provide support to the sales team for smooth coordination with clients.
• Plan monthly schedules for B2B clients to ensure timely services.
• Issue invoices promptly and accurately.
• Respond to customer inquiries via email and phone.
• Coordinate with the operations team for efficient delivery order processing.
• Manage day-to-day B2B transactions efficiently.
• Perform various ad-hoc activities as assigned by the supervisor.
• Collaborate with the product team to conceptualise/diversify store offerings and introduce seasonal products for business growth.
• Keep the online store regularly updated with the latest products and offerings
• Process and fulfill online store orders, ensuring timely product deliveries.
• Create SOP and train warehouse staff to fulfill orders
• Accurately record online orders in the accounting system.

Requirements:

• At least 2-3 years of relevant work experience in sales support .
• Possess a Diploma in Business Administration / Business Management or Equivalent
• Able to work well in a team and individually.
• Possess good organisation and time management skills.

1、According to the characteristics of the company's AI marketing cloud products, to determine the target group of large customers, to infiltrate large customers;
2、Mining the pain points and potential needs of large customers, providing corresponding analysis and solutions through consulting services;

3、Integrate different product resource modules of the company, coordinate internal resources of the company, and provide full-link marketing product solutions (systems + services) for key customers, including but not limited to the overall business communication with customers'CMO/CIO/CDO consulting solutions (demand mining, consulting diagnosis, solution negotiation, product proposals, marketing cloud products and services sales);

4、Become a trusted partner and professional marketing consultant to make customer marketing simple, grow naturally and improve the efficiency and efficiency of customer marketing;
5、Be responsible for developing and maintaining customer groups in 1-2 industries to ensure the penetration and market share of the company's product solutions in the corresponding industries.

Requirements

1、Education:
- Bachelor degree or above;

2、Experience:
- 5 years experience of large enterprise brand marketing or Party B marketing brand advertising service or business consulting company or large software/system service provider customer development;
- Have a certain understanding of the process and methods of marketing and brand building;
- Familiar with customer groups in 1-2 industries, such as automobile, FMCG, tourism, finance, e-commerce, IT/digital/3C;
- Abundant experience in market and customer development, negotiation and service.

3、Post competence:
- Strong interpersonal communication skills, be able to build deep trust with customers and professional image;
- Strong learning ability, quick understanding of customer business, keen analysis of customer marketing needs, pain points; - Strong ability of consulting solutions, large customer management and project management;
- Strong anti-pressure ability, result-oriented, enthusiastic about business and providing professional value to key customers.

4、Skillsets
- Good communication, organization, coordination and promotion ability;
- Strong sense of responsibility, initiative and execution;
- Strong learning ability, clear logical thinking, independent thinking, good at summarizing; - Fast positioning problem and using existing resources to find the optimal solution.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.