Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Operation Executive

• Office Location: West
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 2 years of operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Good in administrative and microsoft skills

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Chan Mui Lee (Sandy)

Reg No. R1108925

EA License No: 06C2859

Job Requirement:

1. Min Diploma in Business, Supply Chain Management, Procurement, Engineering or a related field is preferred.
2. Minimum intermediate level in MS Excel
3. High level of integrity and tactfulness
4. A solid understanding of procurement principles, best practices, and supply chain management.
5. Effective negotiation skills to secure favorable terms with suppliers.
6. Good written and verbal communication skills to interact with suppliers, colleagues, and internal stakeholders.
7. At least 3 years of experience in purchasing and preferably in the procurement of engineering related goods such as tools, machine parts, piping, fittings, valves, flanges, pumps etc

Job Description:

• Identify and evaluate potential suppliers and vendors based on price, quality, reliability, and other criteria.
• Negotiate terms and conditions with suppliers to secure advantageous contracts and pricing.
• Generate and manage purchase orders for required goods and services, ensuring accuracy and compliance with procurement policies.
• Analyze procurement costs, market trends, and pricing to optimize purchasing decisions and reduce costs.
• Build and maintain strong relationships with suppliers, monitor their performance, and address any issues that may arise
• Collaborate with inventory and warehouse teams to ensure adequate stock levels, minimize excess inventory, and manage inventory turnover.
• Perform stock check and report other analytical data as required by management.
• Ensure that purchased goods and services meet quality standards and specifications.
• Ensure procurement activities adhere to legal and regulatory requirements, including ethical and sustainable sourcing practices.
• Manage the procurement budget, track expenditures, and report on cost-saving opportunities.
• Stay updated with industry trends, market conditions, and emerging suppliers to make informed procurement decisions.
• Maintain accurate records of procurement activities, contracts, and supplier agreements.
• Liaising with delivery and warehouse teams to ensure goods are received on time.
• Maintain vendor file by providing information, such as payment policies for each vendor, list of vendors with contact information and other information, such as products or services provided
• Review invoices for accuracy of billing, payment dates and any comments or notes attached to the invoice
• Coordinate purchases, such as: equipment, tools, supplies and services such as telephones, copiers, computers, security firms, transport companies

Brew coffee and prepare the beverage

· Assist counter

· Assist in customer service duties

· Maintaining the cleanliness and tidiness

of thecoffee shop

· Assist in receiving, stocking, arranging

ofingredients and supplies for coffee

shop

· Assist supervisor to help out and guide

otherworkers and manage the stalls

· Monthly stock check

Ability to carry out multiple tasks and be

ateam player

· Customer service experience

· Relevant working experience in the

CoffeeShop/Food Court is an added

advantage

· Must prepare to work during weekends/

publicholidays and overtime as and when

required

The Membership Manager / Executive is responsible for overseeing Defence Collective Singapore’s (DCS) membership. As a key member in the Membership team, this role is crucial in fostering community engagement and advocacy through membership.

Defence Collective Singapore (DCS) is the parent company of Singapore Discovery Centre, Singapore Navy Museum, Singapore Air Force Museum, and upcoming brands to be subsumed under the DCS umbrella in near future.

Key Responsibilities:

Membership Management:

• Develop and implement innovative membership strategies to attract, engage and grow DCS members, with the end goal of cultivating advocacy.
• Collaborate with both internal stakeholders and external partners to create desirable value propositions of the membership. That includes member benefits, user experience at various touchpoints and loyalty programme.
• Manage the day-to-day operations of the membership programmes, including acquisition, retention, renewals, benefits, member app, as well as database management and analysis.
• Build and maintain strong relationships with members through personalised communication and a calendar of creative events, to foster a positive, engaging, and impactful member experience.

Qualifications:

• Bachelor's degree in Event Management, Business, Marketing or a related field.
• For Manager position, 3-5 years of working experience, with a focus on membership and loyalty programme.
• For Executive position, fresh grads are welcome to apply.
• Strong organisational, analytical and project management skills.
• Excellent written and verbal communication skills.
• Great attention to details; with a flair for aesthetics.
• Competent with a strong marketing acumen, result-oriented and with a passion for impactful member engagement.
• Creative, cheerful and fun-loving!

Join Our Team as a Junior HR Manager / Senior HR Executive / HR Executive!

Are you passionate about HR and eager to make a significant impact in a vibrant and dynamic environment? We have thrilling opportunities available in both Singapore and Malaysia, with the exciting perk of traveling between offices a few times per month.

This role offers career growth with meaningful contributions to a greener earth and a sustainable environment.

Locations:

• One position based in Singapore.
• One position based in Malaysia.
• Travel between Singapore and Malaysia offices once or twice a month when required.

Reporting to: Head of Human Resources

What You'll Do:

• Manage the full spectrum of HR functions, including recruitment, compensation and benefits, policy development, and employee remuneration for our offices in Singapore and Malaysia.
• Collaborate with the Managing Director and Heads of Departments to develop and implement HR policies, strategies, and processes to attract and retain talent, and enhance manpower productivity.
• Provide guidance on employee relations to foster a cohesive and collaborative workplace.
• Conduct annual job grading, salary banding, and performance evaluations.
• Administer work pass applications, renewals, and cancellations.
• Prepare employment documents such as offer letters, increment letters, resignation acceptance letters, and disciplinary action letters.
• Maintain accurate HR databases and employee records.
• Assess employee training and development needs and make recommendations.
• Facilitate internal communications to keep employees informed and motivated.
• Handle monthly payroll processing, benefits compensation, reimbursements, CPF submissions, IR8A submissions, and government claims (e.g., childcare, maternity, NS) for local and overseas employees.
• Assist in organizing management meetings, townhall meetings, and other welfare-related events, including company functions and team-building activities.
• Manage insurance policies, including health, workers' compensation, and liability insurance, and assist with claims and renewals.
• Oversee office administrators in Singapore and Malaysia, ensuring efficient management of office assets and supplies, and coordinating travel arrangements for employees.
• Support workplace health and safety management.
• Assist in Personal Data Protection Act (PDPA) compliance.
• Provide general secretarial support to the Head of Human Resources.

What We're Looking For:

• Bachelor's degree or Diploma in a relevant field.
• Minimum of 3 years of experience in HR and administrative roles.
• Knowledge of HR laws and regulations, including Foreign Work Pass Regulations/Procedures in Singapore and Malaysia.
• Excellent communication, interpersonal, and analytical skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong multi-tasking, planning, coordination, and follow-up skills.
• Hands-on experience and proficiency with IT software and hardware.
• Ability to use HRMS systems, specifically InfoTech.
• Proficiency in MS Office applications, especially Excel and PowerPoint.

If you're ready to take on a challenging and rewarding role, apply now and be part of our innovative and growing team! Please indicate your salary expectations and availability in your application.

Responsibilities:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Qualifications:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

Assistant Accountant duties and responsibilities

An organization’s long-term financial success and maintenance of annual compliance are the responsibilities of an Assistant Accountant, in addition to various day-to-day activities. Depending on the organization and their scope of the business, an Assistant Accountant can perform these tasks:

• Collaborate with Financial Managers and other team members to successfully execute various accounting tasks.
• Maintain company ledgers and daily financial transactions.
• Create financial documents such as bills, invoices, pay-orders, payables, receivables and purchase orders.
• Identify discrepancies in ledgers and accounts, tracking them to the source and correcting them.
• Manage payroll activities and release salaries.
• Coordinate and manage payment and billing details of external service providers, contractors and vendors.
• Verify payments and deposits made through the company account and coordinate with the bank.
• Create daily reports for management and team members.

Job Descriptions:

· Brew coffee and prepare the beverage

· Assist counter

· Assist in customer service duties

· Maintaining the cleanliness and tidiness of the

coffee shop

· Assist in receiving, stocking, arranging of

ingredients and supplies for coffee shop

· Assist supervisor to help out and guide other

workers and manage the stalls

· Monthly stock check

· Any other duties which may be assigned from

time to time

Requirements:

· Ability to carry out multiple tasks and be a

team player

· Customer service experience

· Relevant working experience in the Coffee

Shop/Food Court is an added advantage

· Must prepare to work during weekends/ public

holidays and overtime as and when required

2.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for an Admin Assistant at Cogent Eastern Precision Pte Ltd. The Admin Assistant will be responsible for day-to-day tasks related to the container depot operations, including accepting and processing container transactions, coordinating with customers and truck drivers, and ensuring accurate documentation.

1. Process documentation for container movement in the depot.

2. Attend to hauliers and process in-bound and out-bound container details in the system.

3. Collate daily storage, repair, and movement reports as well as any other ad-hoc requests required by the shipping/leasing line

4. Collect payment from hauliers and tally with reports.

Requirements:

1. Minimum GCE 'N' level

2. Minimum 1 year of working experience

3. Computer knowledge in Microsoft Office

4. Able to perform overtime when necessary

5. Willing to work alternate Saturday

Others:

1. Monday - Friday 8.30am - 5.45pm, Alternate Saturday 8.30am – 2pm

2. Subsidized meal daily

3. Medical, dental & insurance benefits

4. 2 way-Transport provided at Jurong East

5. Paid Over Time

The key roles and responsibilities of an Assistant Accountant can be summarized as follows:

1. Financial Record Keeping

• Maintain and update financial records, including ledgers, journals, and transactions.
• Ensure accuracy and compliance with accounting standards.

2. Accounts Payable and Receivable

• Process payments to vendors and suppliers.
• Record and monitor outstanding customer invoices and payments.

3. Bank Reconciliation

• Reconcile company bank accounts and cash transactions with financial records.

4. Payroll Assistance

• Assist in preparing payroll by ensuring proper deductions and payments for employees.

5. Financial Reporting

• Prepare basic financial reports, such as income statements and balance sheets.
• Provide summaries of financial data for management review.

6. Tax Support

• Assist with tax calculations and filing requirements.
• Ensure all records are ready for tax audits and compliance.

7. Budgeting and Forecasting Assistance

• Support the preparation of financial budgets and forecasts by providing necessary data.

8. Audit Preparation

• Prepare documentation and reports required for internal and external audits.
• Ensure all financial information is accurate and up-to-date.

Skills and Qualification

1. Educational Qualifications

• Master Degree (Preferred):Accounting
  Finance
  Economics
  Business Administration

2. Professional Certifications (Optional but Valuable)

• Certified Accounting Technician (CAT)
• Association of Accounting Technicians (AAT)
• Certified Public Accountant (CPA) – Entry-level modules.
• Chartered Institute of Management Accountants (CIMA) – Certificate Level.
• QuickBooks Certification (or other accounting software certifications).

3. Technical Skills

• Proficiency in accounting software:QuickBooks, SAP, Xero, Tally, or MYOB.
  
• Advanced knowledge of Microsoft Excel:Functions like VLOOKUP, PivotTables, and data analysis.
  
• Understanding of accounting standards and principles (GAAP/IFRS).

4. Experience

• 1-2 years of experience in basic accounting functions.
• Exposure to bookkeeping, accounts reconciliation, and payroll tasks is often an advantage.

5. Key Soft Skills

• Attention to Detail: To ensure accuracy in financial records.
• Analytical Thinking: For interpreting data and resolving discrepancies.
• Communication Skills: To liaise with vendors, clients, and internal teams.
• Time Management: For meeting tight deadlines during month-end closures.
• Confidentiality: To handle sensitive financial information responsibly.

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Requirements:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

• Issue accurate invoicing and job production order.
• Building customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats.
• Managing delivery routes of drivers.
• Ability to effectively work with a team.
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Daily Adhoc tasks to be handled from time to time based on performance and strength.
• Perfer with Food Service experience, specialise in meats industries.
• Training will be provided for applicant without experience.

The key roles and responsibilities of an Assistant Accountant can be summarized as follows:

1. Financial Record Keeping

• Maintain and update financial records, including ledgers, journals, and transactions.
• Ensure accuracy and compliance with accounting standards.

2. Accounts Payable and Receivable

• Process payments to vendors and suppliers.
• Record and monitor outstanding customer invoices and payments.

3. Bank Reconciliation

• Reconcile company bank accounts and cash transactions with financial records.

4. Payroll Assistance

• Assist in preparing payroll by ensuring proper deductions and payments for employees.

5. Financial Reporting

• Prepare basic financial reports, such as income statements and balance sheets.
• Provide summaries of financial data for management review.

6. Tax Support

• Assist with tax calculations and filing requirements.
• Ensure all records are ready for tax audits and compliance.

7. Budgeting and Forecasting Assistance

• Support the preparation of financial budgets and forecasts by providing necessary data.

8. Audit Preparation

• Prepare documentation and reports required for internal and external audits.
• Ensure all financial information is accurate and up-to-date.

Skills and Qualification

1. Educational Qualifications

• Master Degree (Preferred):Accounting
  Finance
  Economics
  Business Administration

2. Professional Certifications (Optional but Valuable)

• Certified Accounting Technician (CAT)
• Association of Accounting Technicians (AAT)
• Certified Public Accountant (CPA) – Entry-level modules.
• Chartered Institute of Management Accountants (CIMA) – Certificate Level.
• QuickBooks Certification (or other accounting software certifications).

3. Technical Skills

• Proficiency in accounting software:QuickBooks, SAP, Xero, Tally, or MYOB.
• Advanced knowledge of Microsoft Excel:Functions like VLOOKUP, PivotTables, and data analysis.
• Understanding of accounting standards and principles (GAAP/IFRS).

4. Experience

• 1-2 years of experience in basic accounting functions.
• Exposure to bookkeeping, accounts reconciliation, and payroll tasks is often an advantage.

5. Key Soft Skills

• Attention to Detail: To ensure accuracy in financial records.
• Analytical Thinking: For interpreting data and resolving discrepancies.
• Communication Skills: To liaise with vendors, clients, and internal teams.
• Time Management: For meeting tight deadlines during month-end closures.
• Confidentiality: To handle sensitive financial information responsibly.

• Accounts Payable (AP)
• Planning monthly payment schedules to Suppliers
• Arrange payment to Suppliers
• Key in Supplier invoices
• Checking of Suppliers SOA
• Follow up credit notes for return items to Supplier
• Checking Non-Billing Items
• Checking Subscription Fee from Platform Vendors
• Follow up Suppliers Yearly Rebate
• Other Admins and accounting duties

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Senior Executive / Executive, Grants Management with the Office of Education Research (OER).

Responsibilities

• Support the grants management team in the administration of research grants.
• Assist in pre-to-post award research grant administration processes including grant application, budgetary checks, review, completeness checks, grant award, variations, project progress and final reports.
• Manage and ensure research grant administration policies, guidelines and terms and conditions are in accordance with the research grant funding agencies’ and institute’s regulations.
• Support in institutional grant management processes including award creation in grant management systems.
• Provide consultation to project teams on grants processes and guidelines.
• Facilitate grant closure processes.
• Facilitate Research Collaboration Agreements (RCA) and Non-Disclosure Agreements (NDA) between grant stakeholders.
• Support in grants management events organised by the unit.
• Support in ensuring SOPs are updated timely.
• Design/create grants related infographics/posters/collaterals for stakeholder communication and events where required.
• Maintain unit’s research portals, project databases, records and documents.
• Liaison with stakeholders, external parties and auditors.
• Assist in organizing and providing secretarial and logistical support for research grants panel meetings including recording of minutes.
• Support the Associate Dean Grants Management and Strategic Analytics in scheduling, slides preparation and any other duties as and when assigned.

Requirements

• A Polytechnic diploma.
• Preferably with 2 to 3 years of working experience in research grant and/or project management in an educational institution.
• Possess good writing, communication and interpersonal skills.
• Able to work with faculty and staff across various administrative units.
• Strong numerical skills with an eye for detail.
• Strong planning and organizational skills.
• Able to monitor compliance in policies and uphold governance of policies.
• Strong team player.
• Able to learn fast, multi-task and work within tight timelines.
• Demonstrate excellent knowledge of MS Office applications and willingness to learn or use new IT software and applications as and when required.
• Experience in designing infographics will be an added advantage.

Closing Date

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

You will play a key role in managing customer orders, quotations, and logistics arrangement to ensure smooth and timely delivery of products.

Key Responsibilities:

Sales Support & Customer Service

• Respond to and resolve sales inquiries from customers
• Assist the sales team by preparing RFQs and pricing responses for customers.
• Ensure prompt and accurate payment collection from customers according to agreed sales terms.
• Handle customer inquiries and complaints, providing timely, empathetic solutions to maintain customer satisfaction.

Order Management & Fulfilment

• Process customer purchase orders and ensure timely and accurate order fulfilment.
• Provide regular updates to the sales team on open orders, order deadlines, and fulfilment progress.
• Manage order approvals from sales team, ensure accurate pricing, and release invoices as needed.
• Coordinate with warehouse teams to pick and pack orders for delivery, and assist with receiving incoming shipments, ensuring correct quantity and quality.
• Oversee returns and replacements in coordination with relevant stakeholder.

Logistics Coordination & General Support

• Liaise with logistics vendors to secure competitive shipping rates and ensure timely delivery of orders.
• Monitor and resolve any logistics issues and ensure customs compliance.
• Assist in ad-hoc tasks as assigned by management, supporting sales and operational functions.

Job Requirements:

• Diploma or equivalent in Logistics, Supply Chain, or related field
• 2 to 3 years of working experience in sales support or logistics coordination
• Excellent organizational and time management skills
• Attention to detail and accuracy in documentation

Job Responsibilities:

• Provide support in investment projects and managing various project activities not limited to coordinating, reviewing, preparing of reports/documents.
• Support in data analysis and market research.
• Provide support in organisation of management meetings, taking meeting minutes and maintain proper filing of meeting documentations.

Job Requirements:

• A Bachelor’s degree in Business Administration, Data Analysis or related discipline.
• Familiarity with market research techniques and data collection methods to support business strategy development.
• Experience with data analysis tools such as Tableau, Power BI, or other relevant software is an advantage.
• Experience in organizing and supporting management meetings, including taking accurate meeting minutes and ensuring follow-up on action items.
• Proficiency in both English and Chinese (spoken and written) will be preferred to effectively communicate with stakeholders, partners, and team members across different regions.

About the role

We are seeking a Temporary Executive (Finance) to join the National Institute of Early Childhood Development (NIEC) in the West Region on a 6-month contract. In this role, you will support year-end closing for FY 2024 and assist with the WSG salary support audit.

What you'll be doing

• Responsible for the collection of receivables, resolving discrepancies
• Generate course fees receipts
• Update course fees payment details in TPG portal
• Reconcile finance records
• Extract documents for auditors
• Support in interface of Student Management System (SMS) to SAP
• Perform any other tasks as assigned by reporting officer

What we're looking for

• Diploma in Accountancy with 3 years of relevant work experience
• Excellent attention to detail and numerical accuracy, able to meet tight deadlines
• Proficient in the use of financial software and Microsoft Excel
• Able to quickly learn and adapt to new systems and tools
• A team player who is proactive and possess a problem-solving attitude
• Has strong ethics and able to handle highly confidential documents

This is a full-time on-site role for an Admin and Finance Executive at Snow City Singapore. The role will involve handling financial statements, financial reporting, analyzing financial data, managing Goods and Services Tax (GST) matters, and ensuring financial compliance. Reporting to General Manager.

Qualifications

• Financial Statements, Financial Reporting, and Analytical Skills
• Experience in Finance and GST management
• Relevant finance qualifications or certifications
• Strong attention to detail and problem-solving abilities
• Excellent communication and interpersonal skills
• minimum, 0ne year experience
• Singaporean, Permanent Residents, or approved passed holders may apply

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Responsibilities :

• Assist in HR core functions like recruitment and compensation & benefits.
• Handle Work Permit application, renewal and cancellation.
• Training administration.
• Assist in Payroll
• Any other ad-hoc duties assigned.

Requirements :

• Proficient in MS office
• Must be able to communicate with PRC workers
• Positive attitude & willing to learn
• Immediate vacancy.

Benefits:

• Festive Leave

• Birthday Leave

• 5 days work week

Job Overview:

We are seeking a dedicated and customer-focused IT User Helpdesk Technician to provide technical support and troubleshooting assistance to end users. The ideal candidate will have strong communication skills, a good understanding of IT systems and hardware, and the ability to resolve technical issues quickly and efficiently. You will be the first point of contact for users experiencing technical difficulties, ensuring a smooth and productive work environment.

Key Responsibilities:

• First-Line Support: Provide technical support to end-users via phone, email, or in person, addressing issues related to in-house software.
• Troubleshooting and Issue Resolution: Diagnose and resolve basic to intermediate technical issues.
• User Account Management: Assist with user account creation, password resets, and permissions management in Active Directory or similar systems.
• Documentation: Maintain clear and accurate documentation of technical issues and solutions for future reference, knowledge sharing, and troubleshooting.
• Escalation: Escalate complex or unresolved technical issues to the appropriate IT personnel or third-party vendors as needed.

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)