• Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Prepare GST tax returns, ensuring compliance with payment, reporting and other tax requirements.Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
• To receive and process all invoices, expense forms and requests for payment (AP & AR).
• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.
• Review documents such as purchase orders or records in order to compute charges due.
• Contact customers in order to obtain or relay account information.
• Other general accounting duties as assigned.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5.5 Days work week (Monday to Friday, 8.30am to 5.30pm) & (Saturday, 8.30am to 1pm)

Job Description:

This is a full time role for a Logistics Executive located in Jurong West. Our client is a hardware store in Singapore and you will be responsible for this role involving managing shipment schedules and ensuring all documentation is accurate and complies with company policies. The role includes maintaining updated records such as inventory and delivery details, preparing delivery orders, and addressing basic inquiries. It also requires visiting the warehouse to oversee stock levels and collaborating with various departments to ensure timely processing and delivery of customer orders. Additionally, the position entails assisting in the creation and upkeep of operational reports and participating in projects aimed at improving workflow efficiency

Qualifications:

• Min O level (fresh graduates are welcome)
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Positive attitude and eager to learn

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Job Description & Requirements

• Assist driver in delivery of goods
• Pick and pack goods for delivery
• Load and unload goods for delivery
• Perform count and preparation work for delivery
• Maintain lorry tidiness and cleanliness
• Assist driver in accident reports
• Handle store activities including housekeeping
• Represent the company in a professional manner with good attitude and politeness
• Other ad-hoc duties

Job Description:

• Perform Picking & Packing based on customer order

• Provide customer service and issuing of orders

• Perform loading and unloading of goods，Receive and inspect incoming goods

• Ensure accuracy and quality of items for receiving and delivery

• Communicate with salespersons and drivers

• Perform housekeeping and maintenance of tools and equipment

• Other store duties as and when assigned Requirements

Job Requirements:

• At least an 'O' level or 'N' level qualification

• Hardworking and can support overtime

• Physically fit as this job requires you to carry at least 15kg of goods, and diligent, and able to work independently

Other Information:

• Basic + OT + Variable bonus + AWS
• Medical Benefits
• Leave Benefits
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

Job Description & Requirements

Provision wide range of admin and project coordination activities, General administrative duties, Handling of incoming calls and enquiries, data entry & filling for company accounts, other ad-hoc administrative duties as assigned, mail forwarding to client, inventory control and replenishment office and pantry supplies, handling telephone enquiries by clients, ensuring that office is kept clean and neat at all times.

Good typing skills, have some account background, admin duties, able to handle calls, good communication skills both in English and Mandarin to liaise wi Mandarin speaking assocates, PC skills in Microsoft. Singaporean / PR are welcome to apply.

2. SKILLS

Microsoft PowerPoint

Microsoft Office

Microsoft Excel

Inventory

Administration

Inventory Control

Data Entry

Accounting

Good Communication Skills

Administrative Support

Project Coordination

Team Player

Microsoft Word

Able To Work Independently

· Preparation of Letter of Employment, staff on-boarding orientation, and HR-related document

· Administer all foreign worker’s work pass related matters such as application/renewal/cancellation/appeals and medical check-up arrangement including liaising with MOM and relevant governmental bodies

· Maintain personnel records, attendance records, leave records, and general administrative duties including documentation and filing

· Implement performance review procedures (e.g. quarterly/annual)

· Work with the Managers to facilitate and bridge resolutions regarding employee matters, performance management, counseling, grievances and disciplinary

· Assist in training related matters: course sourcing, course registration, course rescheduling

· Handle staff claims and company insurances

· Responsible for assisting the managers with the hiring plans, the selection including interviews of various staff positions as required by the company.

· Support in organising staff welfare activities

Requirements

- Fresh Poly and/ or Degree Graduate are also welcome to apply

- On-job training will be provided

- Meticulous, proficient in Ms office skills, hardworking, do not give up attitude.

2. SKILLS

Microsoft Office

Microsoft Excel

Arranging

Counseling

Administration

Payroll

Data Entry

MS Office

Administrative Support

Resource Management

Human Resources

Bridge

Sourcing

Performance Management

Job Description & Requirements

Responsible for managing procurement operations for an organisation’s projects, a Senior Procurement Executive ensures that all procurement activities and processes meet quality standards. The Executive also leads efforts in improving the procurement processes by proposing sourcing strategies and suggesting improvement initiatives to enhance the organisation’s ability to meet project deadlines. The Executive should typically come from an engineering background with production or design work experience. Traits such as good interpersonal and communication skills are important for this role as the Executive has to interact frequently with vendors and external parties, and manage the vendor selection processes as well as vendor performance. The Executive may also be expected to prepare training materials to develop the team’s procurement capabilities.

• Analyse data to propose changes to procurement policies and workflows.
• Clarify product specifications, cost estimation and project logistics.
• Develop new vendor relationships.
• Develop sourcing proposals.
• Draft contracts for management approval.
• Ensure procurement operations and workflows comply with regulatory safety and quality requirements.
• Evaluate vendor performance to propose recommendations for future business dealings.
• Liaise with key stakeholders on modifications to sourcing proposals.
• Manage non-conformities in delivery schedules and products.
• Monitor procurement budget and expenditure.
• Participate in strategic sourcing activities, bid evaluation, and vendor selection processes.
• Prepare bid solicitations based on pre-qualification and assessment criteria for vendor selection.
• Prepare vendor category and spend analysis reports.
• Review and shortlist bid submissions.

2. SKILLS

Negotiation

Vendor Relationships

Microsoft Office

Microsoft Excel

Construction

Inventory

ERP

Supply Chain

Purchasing

Procurement

Time Management

Strategic Sourcing

Communication Skills

Pricing

Sourcing

Shipping

Roles & Responsibilities

The Assistant Chemist/Lab Technician reports to the Lab Manager and is responsible for the below:

Responsibilities

Sample Preparation

• Receive and label all samples brought into the lab for accountability.
• Prepare samples from drying, crushing, splitting and pulverising.
• Mix fluxing reagents and load samples in furnace for the fire assay.
• Mix reagents for acid digestions.
• Perform fire assay techniques such as fluxing, fusing and cupellation of samples.
• Perform smelting and sample extraction of precious metals as and when required.

Recovery of Precious Metals such as Gold and Silver

• Accurate usage of chemicals such as acids.
• Ensure proper usage of PPE.
• Proper operation of equipment such as furnace during smelting process.

Perform Laboratory Data Analysis and Reporting

• Testing of precious metals scraps through cupellation method (fire assaying).
• Evaluate, validate, ensure and report technical accuracy of reporting analytical results.
• Monitor analytical processes and take remedial actions where deviations / discrepancies arise impacting the quality of analytical results.
• Re-analyse analysis samples when control results are not within the acceptable range.

Quality Control

• Inspect samples, fusions, lead buttons and prills to ensure the assaying method is correct.
• Maintain records and accountability of materials (samples and standards) and equipment used.

Equipment Maintenance and Troubleshooting

• Report any apparatus or equipment which, to your knowledge, is not functioning correctly to the Lab manager.
• Assist in the procurement and placement of consumables, equipment and fixtures.
• Assist in the general / preventive maintenance of equipment and housekeeping of the laboratory.
• Maintain and record equipment faults.

Laboratory Housekeeping

• Ensure and maintain work areas and equipment are clean, tidy and organised.

Compliance with Safety Protocols and Local Regulatory

• Follow workplace safety initiatives.
• Ensure and maintain proper sample disposal of wastes or water generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements.
• React appropriately and immediately to emergency situations and assists other employees in maintaining readiness to respond to emergencies within the workplace.

Job Requirement

Educational & Professional Qualifications

• Minimum Diploma qualification in Chemistry or its related field.
• Knowledge in safe handling of industrial chemicals.
• Possess effective verbal and written communication skills.
• Fearless of hot environment.
• Able to lift 10kg-15kg of chemicals or material.

Relevant Experience

• Problem solving skills.
• Have experience in selecting and setting up of equipment and processes to recover precious metals including gold, silver, platinum, palladium, rhodium is an advantage.
• Possess experience and the ability to operate ICP / XRF is an advantage.
• Must be willing to work overtime whenever necessary.
• Fresh Grads are welcome.

Benefits include:

• 2 Way Transport provided from Jurong East MRT.
• Medical and Dental Benefits.
• 5 day work week.

Job Description & Requirements

• We are currently seeking a Sales ASSISTANT to join our team of vegetables
• trading.
• The Sales ASSISTANT will be responsible for supporting the day-to-day operations of our vegetables trading business.

Responsibilities:

• Assisting traders in managing orders, shipments, and inventory of vegetables
• Coordinating with suppliers and logistics partners to ensure timely delivery of vegetables
• Maintaining accurate records of inventory and sales data
• Communicating with customers to ensure their orders are fulfilled to their satisfaction
• Performing other duties as assigned by the senior management

Requirements:

• Good Sales and Customer service skills
• Strong work ethic and good organizational skills
• Energetic and Multitasking
• Flexible to work on week ends and public holidays

Job Responsibilities:

• Perform basic and advanced machine assembly works
• Develop mechanical testing jigs & fixtures and perform testing and validation of machines
• Lead the production team to strictly adhere to production schedule and same time improving the manufacturing process to improve quality, cost, and productivity
• Creates, implements, and monitors KPI indicators on product quality and section capability
• Provide shop floor feedback to Production Engineering and D&D Department
• Assist the Production Manager to provide quality, cost effective and efficient support for launching of new machine models
• Perform machine mechanical setting and inspection checks according to YS standard
• Able to troubleshoot and resolve machine any kind of mechanical non conformance
• Perform machine final mechanical inspection and adjustments for any defects to maintain high level of quality
• Prepare reports on productivity, quality, claims, etc
• Work with engineering and other departments to improve assembly processes
• Monitor the serviceability of measuring instruments or jigs and fixtures and reporting to Supervisor or Manager any non-compliance condition
• Maintain accurate records of inspection result at each electrical process

Job Requirements:

• Bachelor Degree or Diploma in Mechanical/Electrical Engineering
• Experience working in machine assembly environment
• A good track record of supporting the department achieving KPI
• Strong understanding of 5S and HSE knowledge
• Maintain good Quality standards, 5S and safety discipline
• Well verse in Microsoft office (Excel, Words, Powerpoint and Outlook)
• Knowledge of drawing software(Solidworks, Unigraphic, etc)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

• MNC, Tuas, Transport provided (2 ways)
• 5 days, Hybrid mode, Friendly environment
• Salary: $2200 - $2800, performance bonus

Responsibilities:

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Minimum 1-2 years of experience in an administrative or office coordination role
• No experience can apply. On-the-job training is provided
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills in English and able to liaise with various stakeholders
• Positive attitude and willing to learn

Interested applicants, please send your resume to [email protected]

EA Registration No. R1109186 | EA License: 16C7883

Job Description

Responsibilities

• To assist in the daily operation of the Clinic, inclusive of triaging, dispensing medicines and payment.
• Attend to all patients seeking treatments and making inquiries at the clinic promptly and courteously.
• To handle administrative duties, like stock procurement, accounting etc.
• To assist Dentists during consultation and dental procedures.
• Ensure the comfort of patient throughout the treatment, and give simple oral health instructions.
• Prepare materials, dental instruments, and equipment as required
• Perform general housekeeping to ensure cleanliness of treatment rooms
• Ensure a high standard of infection control.
• To sterilize instruments and prepare dental room.
• To set up appointments and follow up with patient’s enquiries over the phone
• To manage and handle dental appointments, data entry and records.
• To engage and manage volunteers to the clinic.
• To be able to multi-task and work under pressure.
• Other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O’ Level & above.
• Possess at least 1 year of relevant experience.
• A team player who is willing to learn.
• Good communication and interpersonal skills.
• Ability to multi-task and work under pressure.
• Willing to wear Personal Protection Equipment for long hours.
• Able to work in the evenings & weekends.

Work Location

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 609126

Work Location :

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk. Singapore 608583

Job Description

1. Perform frontline duties, greet and register patients.

2. Assist in coordinating and controlling the flow of patients.

3. Triage the patients upon their arrival, measuring their vital signs and directing them to appropriate clinical zones.

4. Maintain medical records of patients.

5. Assist doctors and nurses for various patients' medical needs, such as collecting medications and preparing for wound dressing.

6. Oversee processes and keeping records of billing and payment.

7. Assist in maintaining the medical centre’s various stocks and supplies.

8. Address the questions that any patient might have with regards to the medical centre’s operations and workflows.

9. Liaise with the Penjuru Recreation Centre’s managing agents with regards to security and maintenance of the medical centre.

10. Assist in executing preventive health programmes and lessons for the migrant worker population

11. Assist in any other administrative tasks that other staff may need help with.

Requirements

1. GCE “N” levels

2. Matured and have an aptitude for frontline work.

3. Ability to politely greet, direct and control visitors or crowds.

4. Ability to perform administrative tasks such as registering, billing, data entry, navigating simple computer software and keeping records.

5. Ability to use basic equipment for health screening.

6. Ability to work and think creatively.

7. Fluent in spoken and written English. A good command of Mandarin, Tamil and Bengali will be welcomed.

Warehouse Assistant/Packer

Salary: $1,800 - $2300(OT)

Location:

Jurong West (7 Bulim Street)

5 days’ work week (From 9am to 5pm)

Job scope:

• To perform daily incoming inspection, sorting, repacking and rework
• Ensure goods are handled with care.
• Assist in counting of physical inventory.
• Other ad hoc duties as assigned by Supervisor.
• Ensure proper control and maintenance of material handling equipment.
• Performing of general housekeeping and maintaining a safe working environment.

Requirements:

• Team Player, positive and willing to learn attitude.
• Physically fit for warehouse operation
• Basic PC skills (MS Words & Excel)
• Able to do overtime as and when required.
• N or O level /Higher NITEC Electronics/ Mechanical/ Electrical or relevant working experience
• Able to work independently, punctual, and hardworking.

We are award-winning rope ladder manufacturer, looking for initiative and energetic guys to join us!

Job Scope:
• Main production support: Rope ladder assembly
• Supporting of daily warehouse operations

Work location: 33 Tuas Ave 2 Singapore 639463
Company provides transport pick up at Lakeside and Boon Lay MRT station

Working hours:
Monday to Friday 8:00am-5:15pm (Incl. 3 break time)
Saturday 9:30am-12:30pm (1 day per month only)

Salary: SGD 2,000-2,400 per month

We provide AWS, Annual leave, Birthday leave, Marriage leave, Compassionate leave, Childcare leave etc...

WhatsApp resume for interview booking: +65 8524 2452 (message only, no phone call)

Only Singaporean and PR can apply, thank you!!!

This role will require the individual to be responsible in hunting and managing the end-to-end sales for the company. Friendly working environment.

If you are willing to learn, take up new challenges and put your best effort in what you need to do, then you are certainly someone we are looking for!

The Job:

• Minimum 3 years’ experience in manufacturing sales (Recyling company expereince background needed)
• Actively seek out new sales opportunities through any channels including but not limited to, cold calling, networking and visiting.
• Deliver a professional and high-quality service experience to clients.
• Handle and respond efficiently to incoming customer enquiries.
• Prepare and provide sales quotations to customers.
• To troubleshoot on complaints.
• Maintain good relationship with exsiting customers.
• Seek new customers
• Acheive sales target.
• Have own car preferred.

Job Responsibilities:

1. Maintain good relationships with customers and handle their request and expectation effectively.
2. Work with internal team (Project Management Team,Customer Service Team, Engineering Team) for customers’ RFQs.
3. Compile and update internal sales progress to Manager.
4. Ensure customer order demand is achieved.
5. Meet the target given for assigned/new customer account.
6. Seek for new customers for business growth in Medical & Automotive Industry.

Job Requirements:

1. 3-5yrs relevant experiences.
2. Mechanical/Tooling/Injection molding/Manufacturing knowledge.
3. Good communication (written and oral) and interpersonal skill. Able to communicate with all levels.
4. Multi-tasking and good time management skill.

HIGHLIGHTS

• SGX Listed Company
• 5 day work week
• Learning opportunities
• Positive working environment
• Medical benefits
• Company transport provided

RESPONSIBILITIES

• Supports the organization through the implementation of HR programmes and activities.
• In charge of payroll processing, ensuring accuracy of payroll records in the HR system, and aligns with MOM guidelines, and internal policies and procedures.
• Submit tax clearance and IR8A .
• Work closely with HR & Admin Manager to review and revise HR policies, processes in line with company goals.
• Handle in recruitment activities including posting of job advertisement, screening of resumes, interview arrangements and selection.
• Responsible for work pass related matters; applications, renewals, cancellations, etc.
• Hande onboarding for new hires and offboarding for resigned employees.
• Responsible for the preparation of letter, including but not limited to Letter of Appointment, Confirmation, etc.
• Update and maintenance of employee Personal file and information in the HR System.
• Monitor and prepare appraisal form for confirmation, work pass expiration and renewal of the contract.
• Administer leave benefit and medical reimbursement.
• Facilitate and provide support for grant application, coordination, checking and submission to relevant government agencies across group of companies.
• Collaborate, plan and execute employee engagement events and Corporate Social Responsibility (CSR) events.
• Handle HR and Sustainability reporting.
• Any other ad hoc duties assigned.

REQUIREMENTS

• Minimum Diploma in HR or Business-related disciplines, or
• Minimum 3 years' related experience
• Meticulous and detail-oriented
• Exceptional analytical and problem-solving skills
• Adaptability skills.
• Excellent interpersonal skills.
• Honest, ethical, and dependable.
• Experienced in mediation and conflict resolution processes.
• Proficient in MS Office (Excel, Word, Powerpoint), especially Excel for reporting purpose.
• Knowledge with HRIS (Timesoft) will be an added advantage

Core duties:

- Manage payroll calculations including bank bulk payroll upload, CPF submissions, FWL submissions, etc

- Manage leave records

- Assist to create and maintain personnel files and records

- Process medical reimbursements for staff (FWs and locals), etc

- Schedule and manage internal training such as new-hire orientation / on-boarding, on-job-training, supplier-product training courses, etc

- Apply for grants, subsidies and waivers

- Assist with the hiring processes such as posting of job ads, screening & interviews etc

- Manage FW applications & renewals

- Onboarding & offboarding processes

- Assist with any WSH incident reporting & insurance claims

- Assisting with mediation & resolution of staff-related complaints/issues

- Assisting with management of company staff events such as company D & D, CSR programs, etc

- Manage FW accommodations such as making dormitory arrangements & inspections, etc

- Assist with the ordering and distribution of company uniforms, safety boots, PPEs, personal tools, etc for staff

- Any other job scope or tasks to be appointed.

Requirements:

- Min. Diploma education

- Capable of performing physical job tasks in process of facilitating HR functions

- Knowledge of HR functions with some practical experience preferred

- At least of 1 year of HR experienced

Working day(s) & Timing:

Monday - Friday: 8:30am - 5:30am

Core duties:

- Manage payroll calculations including bank bulk payroll upload, CPF submissions, FWL submissions, etc

- Manage leave records

- Assist to create and maintain personnel files and records

- Process medical reimbursements for staff (FWs and locals), etc

- Schedule and manage internal training such as new-hire orientation / on-boarding, on-job-training, supplier-product training courses, etc

- Apply for grants, subsidies and waivers

- Assist with the hiring processes such as posting of job ads, screening & interviews etc

- Manage FW applications & renewals

- Onboarding & offboarding processes

- Assist with any WSH incident reporting & insurance claims

- Assisting with mediation & resolution of staff-related complaints/issues

- Assisting with management of company staff events such as company D & D, CSR programs, etc

- Manage FW accommodations such as making dormitory arrangements & inspections, etc

- Assist with the ordering and distribution of company uniforms, safety boots, PPEs, personal tools, etc for staff

- Any other job scope or tasks to be appointed.

Requirements:

- Min. Diploma education

- Capable of performing physical job tasks in process of facilitating HR functions

- Knowledge of HR functions with some practical experience preferred

- At least of 1 year of HR experienced

Working day(s) & Timing:

Monday - Friday: 8:30am - 5:30am

I. Job Responsibilities

1. Manage daily and routine department administration and operations at HQ.
2. Provide support to Joint Ventures(JVs) representatives stationed in China.
3. Aid in collection of financial reports, sort and analyse relevant financial matters.
4. Handle overseas travel matters for the team members, i.e. TR-form preparation/submission, visa application and trip claim.
5. Assist in drafting minutes of meeting/documents/letters in Chinese (and/or English).
6. Perform filing/archive/sorting of JV BOD and related official documents.
7. Make arrangements for personnel from other countries to visit China and vice versa.
8. Undertake any ad-hoc duties when necessary.

II. Job specifications / minimum qualifications

1. Diploma or degree holder in BA/HRM with at least 2 years’ relevant experience.
2. Proficient in Mandarin (good written and verbal communication skills) in order to communicate effectively with JV staff or outside parties on matters related to EnGro’s China business. Good English language skills will be an advantage.
3. Willing to learn and understand China/Chinese culture.
4. Able to multi-task or handle works under tight timeline.

Summary

The Business Support Executive is responsible to provide high-quality customer support through processing orders to shipment and delivery of orders. The Executive is also responsible for managing external customers and factories, coordinating with internal colleagues. This role also involves answering calls or emails from customers, participating in meetings with the factories and Sales.

Responsibilities

• Attend to pre-sales enquiries on product availability, lead time and price.
• Initiate and follow up on new item creation/customer creation in the system.
• Customer PO and contract review, including but not limited to the price and cost analysis, contract clause, and credit.
• Ensure price and credit have been approved before entering the ERP system.
• PO operation based on the sales order demand, track with vendors not only the inter-company vendor but the 3rd party about the schedule to meet customer’s demand.
• Daily order tracking & updating to ensure project schedule is under control.
• The shipment arrangement includes getting items from vendor and schedule pickup from customer.
• Follow-up on payment and forwarder details with customers and the factory.
• Review LC draft, prepare and collate documents from various factories for LC presentation.
• Coordinate with related parties on product quality issues.
• Communicate and provide timely responses between customer, sales, operation and factory.
• Generate and update sales order backlog reports to the sales & customer for update.
• Weekly & monthly sales & order forecast collection and summary.
• Support request from management e on reports from management’s request.
• Support manager to monitor the execution process of commercial contracts to conform to the company compliance & policy.
• Any other tasks assigned by manager.

Requirements

• Minimum Diploma or equivalent with experience in Customer Service support for at least 3 years.
• Work experience in import/export business, order fulfilment and management or purchasing function is desired.
• Responsible and reliable with integrity, highly adaptable and a great sense of teamwork.
• Willingness to learn new skills and open to development, willing to work extra hours if required.
• Proficient in Microsoft Office & ERP systems, analytical and sensitive to numbers.
• Good interpersonal and communication skills.
• Strong sense of urgency and self-motivation.
• Customer-focused, clear thinker and team player.

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

Key Responsibilities and Duties

Work with a team of executive and support staff to ensure the smooth operation of the clinics and businesses units. Roles include:-

• Responsible for overseeing daily operations and manpower planning, including rostering for all clinics;
• Handle patient and client relations, complaints and related matters;
• Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units;
• Conduct reviews, quality control and drive/lead improvements and enhancements;
• Recruitment, onboarding, training, mentoring and evaluation of staff;
• Budgeting, planning, submission of business proposals, performance management and risk management;
• Contribute and support business development initiatives;
• Project management and execution;
• Cover clinics and/or on-sites where required during manpower shortage;
• Establishment and maintenance of service and professional standards; and
• Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

• Independent, self-driven, results-oriented, and resilient.
• Strong leadership skills and management competencies.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Technologically savvy, up to date and able to identify and implement viable solutions.
• Dedicated, well organized, meticulous, analytical and proactive.
• Able to adapt, prioritise, exercise initiative, manage pressure, multi task and work independently.
• Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

• Recognised bachelor’s degree in business, nursing, healthcare or equivalent.
• Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.
• Relevant experience will be an advantage.

Additional Information

• Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team