What you'll be doing

• Assist in maintaining accurate inventory records and stock levels across all product categories
• Prepare and distribute purchase orders and liaise with suppliers to ensure timely delivery of merchandise
• Provide administrative support for the merchandising team, including data entry, reporting and filing
• Coordinate with respective shops to ensure effective allocation of stocks through stock transfer and replenishment planning
• Assist in re-ordering of best sellers and assortment planning process
• Provide support and liaise closely with the logistics team at the warehouse as and when required
• Undertake ad-hoc tasks and projects as required
• Working hours are Mon-Fri and alternate Saturdays (half day)

What we're looking for

• 1-2 years' experience in an administrative or merchandising support role, ideally within the retail industry
• Strong organisational and time management skills with attention to detail
• Proficient in using Microsoft Office applications, particularly Excel
• Good communication and interpersonal skills to liaise effectively with internal and external stakeholders
• Passion for fashion and a keen eye for visual merchandising and product presentation

Roles & Responsibilities:

• Handle full sets of accounts
• Timely submission of monthly management report and quartery GST reporting
• Liaise with processing team & customers for collection related matters
• Hnadle master record and data validation
• Work closely with processing team on credit documentation and monitoring process
• Ensure docusmentations are prepared in accordance to conditions se t out within the credit approval and in compliance to regulatory requirements
• Processing for GIRO submission
• Manage day-to-day collection status
• Liaise with auditors, tax agents, company secretaries and bankers
• Any other duties as assigned.

Job Requirements:

• At least diploma holder.
• Candidate with prefarable within automotive industry will be an added advantage.
• Minimum 2 years of experience
• Meticulous and able to work independently
• Able to communicate clearly, both written and orally.

**email to be strictly send to [email protected].

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

ONE OF SINGAPORE’S TOP SME 1000 COMPANIES, MORE THAN 3O YEARS IN THE MARKET & LEADER IN OIL & GAS/ MARINE/ INDUSTRIAL SAFETY PRODUCTS IN JURONG IS LOOKING FOR SALES ENGINEER TO JOIN OUR TEAM.

• PROVIDE SALES ACTION PLANS
• ABLE TO CONTRIBUTE TOWARDS ACHIEVING SALES TARGET
• TO ACTIVELY BE INVOLVED IN DEVELOPING RELATIONSHIPS WITH NEW AND EXISTING CUSTOMERS TO MEET COMPANY'S GOALS AND MISSIONS
• CONDUCT REGULAR CUSTOMER VISITS, ATTEND E-MAIL/FAX/PHONE ENQUIRIES AND QUOTATIONS
• SALES EXPERIENCE IS PREFERRED
• TEAM PLAYER, FRIENDLY, CHEERFUL DISPOSITION AND CUSTOMER ORIENTATED
• ABLE TO WORK INDEPENDENTLY AND SELF-MOTIVATED
• AGGRESSIVE WITH GOOD ORGANIZATION SKILLS AND INTERPERSONAL SKILLS
• MUST POSSESS OWN CAR
• ATTRACTIVE COMMISSION PACKAGE
• CAR ALLOWANCE PROVIDED
• TRAINING WILL BE PROVIDED
• MARINE SECTORS EXPERIENCE IS PREFERRED

BONUS: ATTRACTIVE COMMISSION PACKAGE

SEJ is one of the largest food solutions providers in Singapore, and we are currently looking for an HR Executive seeking a long-term career in HR.

Job Description

• Manage and maintain our HRIS system, including data entry, report generation, and system updates.
• Provide comprehensive HR support to employees, including onboarding, offboarding, benefits administration, and performance management.
• Assist in various HR projects, such as talent acquisition, employee engagement initiatives, and policy development.
• Ensure compliance with local labor laws and regulations.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Converse in Chinese with Chinese-speaking stakeholders
• Able to work as a team player and contribute solely at times
• Show initiative and willingness to learn
• Able to think critically and show sound judgment on the unexpected.
• Able to work 5.5 days

There is never a dull day at SEJ. Join us if you seek challenges and job stability at the same time.

Responsibilities:

- Assist the Contracts Manager in the administration and management of contracts for all ongoing projects.

- Draft, review, and negotiate contract terms and conditions with clients, subcontractors, and suppliers.

- Address and resolve contractual disputes by coordinating with relevant parties and providing recommendations (including review / drafting letters / replies, as required).

- Assist in review and modification of contracts as needed.

- Assist in managing and resolving disputes and claims in a professional and effective manner.

- Maintain records of all dispute-related communications, actions, and resolutions.

- Provide contractual guidance and support to project teams to ensure proper interpretation and execution of contract terms.

- Coordinate with various departments, such as procurement, operations, and finance, to resolve any contract-related issues.

- Stand in for the QS in the event of resignation or during the transition period while recruiting a replacement (on a temporary basis), ensuring continuity in Monthly Progress Claim, costing for claims and variations, and any other urgent tasks that may be required, for ongoing projects.

- Perform any other ad-hoc tasks or duties as required by the Contracts Manager.

Requirements:

- The candidate must possess at least a Bachelor's degree in Quantity Surveying, Project Management or Engineering (Electrical, Mechanical, Civil, or other relevant fields), with a minimum of 5 years of experience in quantity surveying and contract administration.

Please indicate your current and expected salary in your resume.

Job Responsibilities:

• Negotiate freight charges for all shipments.
• Establish and maintain the shipping schedule.
• Collaborate closely with the supply chain team and forwarders to ensure timely execution of shipments.
• Prepare shipping documents in accordance with L/C requirements and present them to the bank for negotiation.
• Keep customers informed about shipment status and address any inquiries regarding shipment movement and arrangements.
• Verify the accuracy of invoices from freight forwarders and ensure proper payment arrangements.
• Advise and provide freight cost information to the sales department.
• Organize and maintain shipping correspondence and file records.
• Perform other duties as assigned.

Requirements:

• Minimum "O Level," Diploma, or equivalent qualification in Supply Chain Management, Logistics, or relevant work experience.
• 2-3 years of relevant work experience, with experience in handling Dangerous Goods (DG) being an advantage.
• Strong understanding of import/export regulations and customs procedures.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High attention to detail and accuracy in work.

Working Hours:

• Monday – Friday: 8.15am-5.30pm

Benefits:

• Transport provided at Lakeside & Boon Lay MRT station
• Medical Insurance upon confirmation
• AWS and profit sharing upon eligibility

Roles and responsibilities:

* Execute day to day sales activities, including outdoor sales

* Attend to sales enquires. Prepare quotations and appropriate presentations on products to prospects

* Be able to develop new business, negotiate and close deals

*Build and maintain good relationships with clients and prospects

*Other ad-hoc duties as assigned by the company

Requirements:

*2-3 years sales experience in any field

*Energetic, target-oriented and motivated person

*Strong presentation, communication and analytical skills

*Able to work independently without much supervision

*Able to use MS Office (Excel, Word and PowerPoint)

*Class 3 driving license

*Bilingual language, English and Mandarin (or any dialect). Able to communicate with Chinese speaking customers

Job Description

We are looking for a dedicated and organised Admin Executive to join our growing digital lock business. The ideal candidate will play a pivotal role in providing excellent customer service and ensuring smooth day-to-day operations.

Responsibilities:

• Assist walk-in customers with inquiries, providing product information and support.
• Respond promptly and professionally to customer requests via WhatsApp Business and other communication channels.
• Manage general administrative tasks, including maintaining records, processing orders, and coordinating schedules.
• Support the team in handling operational activities, such as inventory checks and basic reporting.
• Address and escalate customer concerns to the relevant team members when necessary.
• Perform ad-hoc duties as required to support the business.

Job Requirements

Qualifications & Experience:

• Singaporean/PR
• Prior experience in customer service or administrative roles is a plus.

Skills & Competencies:

• Strong communication skills, both verbal and written.
• Proficient in Google Drive and comfortable with using WhatsApp Business.
• Highly organised and detail-oriented with the ability to multitask.
• Customer-focused with a friendly and professional demeanour.
• Able to work independently and as part of a team.

Additional Information:

• Work location: 501 Jurong West Street 51, Singapore 640501
• Work hours: 9.30 am - 6 pm
• Attractive remuneration package with opportunities for growth.

Summary:

The Logistics Executive plans and manages the logistical activities of the terminal based on the storage customers’ requirements and terminal operational facilities. He/she generates periodic reports and provides updates on stock inventories to customers and authorities.
The Logistics Executive works independently and possesses strong planning, communication and interpersonal skills.

Your Tasks:

1) Administer HSSE Standards, Procedures and Practices

• Ensure compliance with all HSSE rules and regulations

2) Perform Business Administrative Tasks

• Follow up on Accounts Payable and Accounts Receivable matters
• Generate, analyse and maintain reports such as KPI and inventory reports for customers and customs authorities to ensure compliance
• Provide technical support on various technical issues

3) Perform Cargo and/or Material Handling and Delivery Tasks

• Coordinate closely with external (customers, surveyors, shipping agents) and internal stakeholders so that logistical activities are executed smoothly
• Perform Customs Clearance Permit for all import and export shipments, including preparation, document submissions, declaration, filing, and facilitation of customs audit
• Shipping document preparation, submission, declaration and filing
• Weekly/Monthly Customs reporting

4) Perform Customer Service Tasks

• Attend to queries and complaints with regards to the logistical activities and provide solutions within time limits, follow up to ensure resolution
• Generate/Post/Distribute weekly/monthly invoice(s)
• Maintain and foster good rapport with customers, transporters and internal departments
• Perform vessel vetting clearance for customers
• Plan logistical activities effectively and efficiently based on customers’ requirements and terminal facilities
• Provide weekly/monthly stock inventory report to customer(s)
• Schedule and coordinate customer meetings and terminal visit/audit

Job Profile:

• Possesses at least a Business or Logistics related Diploma
• Have at least 2 years of logistics/ planning / customer service experience in a Terminal Storage Logistics industry
• Have excellent analytical skills and ability to interpret data to make informed decisions
• Able to multi-task and work independently
• Possesses good negotiation, communication, and interpersonal skills
• Is detailed-oriented with a commitment to accuracy and quality
• Ability to thrive in a fast-paced environment and adapt to changing priorities

Please note:

• This position is based in Jurong Island
• The Logistics Executive is required to be on a 2-week planning rotation, with standby 24x7. You shall be compensated with a standby allowance for this.
• Official Working hours: Mon - Fri, 0830 - 1700 hours

We offer you among other things:

• Special benefits and company events organized for employees
• Employees are covered under the group insurance plan, with dependent coverage for hospitalization
• Lunch is provided while in the terminal and company shuttle bus transport to and fro Jurong East MRT

Job Description:

Perform full set accounting functions, generate invoices, issue statement of accounts and follow up on payment from clients.

Maintain accounting files and records for the company

Preparation of all disbursements of payments and transfers

Work closely with the management, procurement and project team.

Any other ad hoc duties as assigned

Requirements:

Minimum 3 years Experience in full spectrum of Accounts Duties preferably in construction sector

Must be strong in administrative support/ skills

Able to work independently, dynamic with initiative within timeline

A good team player and able to multi-task effectively with minimum supervision

Knowledge of MYOB software is an added advantage

Singaporeans & PR only.

Working day: 5 Days (8am to 5pm)

Working area: Tuas

The Sales / Commercial Executive is responsible and accountable for (but not limited to) the following:-

• Responsible for handling RFQs within the time allocated including receiving, creating and distributing the quote to the client
• Download customer inquiry and orders from various internet-based customer portals & e-platforms (i.e. Ship-Serv, Sis Commerce, BaseNet, MarineLink, B2B, etc)
• Accurately update relevant information and line items in the company ERP system (D365 & SCINT)
• Perform any other duties as requested by the Commerical Manager
• At least 1 year of relevant experience in the ship chandler industry
• Kindly indicate your expected salary & notice period for our evaluation
• 5.5 days work week, alternate Sat

Thank you for your application but we regret that only shortlisted candidates will be further notified

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

• Good career Prospect
• Commission

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an advantage
• Be willing to accept new challenges

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Job Description:

We are seeking a dynamic Sales Executive to join our team. This pivotal role involves managing your Sales Channel and reporting directly to the General Manager.

As a Sales Executive, you will spearhead the development of an effective sales strategy aimed at expanding existing accounts while identifying and capitalizing on new channel opportunities to drive incremental sales.

Responsibilities:

• Strategize: Develop and implement robust sales strategies to foster growth within existing accounts and explore avenues for new business development.
• Customer Focus: Cultivate enduring relationships with customers, emphasizing long-term partnerships and understanding their evolving needs.
• Feedback Management: Handle customer feedback with professionalism, utilizing it as a means to enhance service and offerings.
• Team Collaboration: Work closely with the sales team, collaborating seamlessly to achieve collective sales objectives.

Requirements

• Minimum Poly Diploma in Marketing / Business Studies or any related field is preferred.
• Candidate without prior experience are welcome. While sales & marketing experience in the FMCG sector and hold a success track record are preferred.
• Computer literate and possess good interpersonal and communication skills.
• Good team player with excellent customer service attitude and dynamic.
• Self-motivated to work independently.
• Positive attitude and must be meticulous, organised and reliable.
• Good command of English (Verbal and Written) is a plus.

Other Information

• Job Type: Full Time, Permanent
• 5.5 working days
• Immediate position

Join our team and become an integral part of a collaborative environment that values both customer dedication and team success.

Your jobscope surrounds but not limited to:

• Handle partial/full set accounts
• Periodic reconciliation and updating of bank statement
• Preparation of monthly financial reports and schedules
• Processing of export and import documentation and payment after validation of various requirements as per work process in place

Project management and service delivery

• Liaise closely with customers for timely deployment and to resolve issues promptly.
• Coordinate with engineers for deployment and troubleshooting.
• Develop and maintain project timelines and keep stakeholders informed of progress.
• Create project documentation.
• Conduct customer trainings and assist in creating training materials.
• Monitor and evaluate quality of service delivery with metrics.
• Provide ongoing customer support, addressing any technical or operational concerns.
• Responsible for customer success, ensuring customers derive maximum value from our products and services by fostering strong relationships and understanding their specific needs.
• Responsible for customer account renewal.
• Gather customer feedback proactively to improve our products and services.
• Work with sales teams to identify opportunities for upselling and cross-selling.

Requirements:

• Possess a Bachelor's degree in any field.
• Minimum two years of experience in either project management, IT service delivery or a customer facing role, ideally in a technical customer support capacity.
• Excellent interpersonal and communication skills, with strong customer service orientation.
• Strong organizational and time management skills.
• Have initiative and able to take proactive approach to solve challenges.
• Experience in coding (e.g sysadmin scripts or high level languages) is a plus.
• Must be a Singapore citizen or Singapore PR.

After applying via mycareersfuture, kindly also submit your resume to our applicant tracking system at https://apply.workable.com/insidersecurity/

Responsibilities

• Prepare documentations for Engineers including delivery orders, testing & commissioning, safety documents, etc.
• Support projects including monitoring follow up/outstanding list, liaising with vendors/user on schedule, consolidating meeting minutes, etc.
• Prepare weekly reports, monthly project management report, customer reports.
• Collating subcontractors workers information quarterly in accordance with PDPA standard used by Project team for site document submission.
• Attend to customers’ enquiry and feedback and channel to relevant Project Manager/Engineer.
• Provide office administrative and secretarial support to Project team including booking of meeting room, etc.
• Identify and implement process improvements within administrative functions.
• Preparation and submission of service quotation to customer including follow-up action, creating sales order/job card/service call log/job journal, etc.
• Channel customers’ request to relevant dept for follow-up action, ensure all cases are attended to and closed promptly.
• Assist Finance in billing matters pertaining to modification jobs (collating and submitting of relevant documentations for billing).
• Assist Service Controller in requesting quotation from supplier/subcontractor.

Requirement

• Min. Nitec in Administration Management
• 1-2 years working experience
• Able to work independently with minimum supervision.
• Good communication skills
• Team player
• Responsible, mature
• PC knowledge in MS Office

Key Responsibilities:

• Manage full accounts cycle, including bank reconciliation and journal entries.
• Ensure accurate data entry in for all transactions.
• Prepare financial data for entry into the financial system
• Keep accounting records and bank statements
• Ensure timely, accurate month-end and year-end closing
• Prepare and file GST returns
• Preparation of tax computation and tax planning
• Filling tax returns on time and updating the management about new changes in rules and regulations.
• Liaise and coordinate with external auditors and tax agents;
• Ensure accounting deadlines are met;
• Review subsidiary accounts
• Other ad hoc duties

Job Requirement

• Diploma in Accountancy or equivalent.
• Minimum 2 years of relevant accounting experience.
• Have prior experience in handling full set of accounts and statutory reporting
• Independent to fulfil tasks and a team player to perform tasks in the company workflow

Roles & Responsibilities

We're looking for a head chef with most relevent experience

• Prepare food for all customers according to procedures and our service standard.
• Create new dish and menu for some special VIP customer.
• Lead the kitchen team in product innovation, product planning, and menu design
• Managing food purchasing and storage
• Ability to handle the food production processes from beginning to end.
• Make sure the end product and the cooking process conform to procedures and standard.
• Purchasing fresh seafood daily for weekly special dish.
• Prepare the appropriate amount of food according to daily food chart
• Assist in training of new staffs.
• Any other job related duties requested from senior staff.
• At least 3 years of experience working in the kitchen
• Must have good working attitude
• Ability to innovate and create new menu
• Ability to work effectively as a team
• Willing to go the extra mile for the business
• Developing unique and cuisine-appropriate menus
• Collaborating with the Restaurant Manager to set item prices
• Staying current on developing trends in the restaurant industry
• Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations
• Monitoring inventory and purchasing supplies and food from approved vendors
• Hiring, training and supervising kitchen staff
• Assisting and directing kitchen staff in meal preparation, creation, plating and delivery
• Identifying and introducing new culinary techniques

Who we are:

SN-Riverwood is a company not only with a passion for logistics solutions, but we are also a company hunting for great people to join us in the pursuit of our personal and professional growth.

Our team’s culture strongly embodies and encourage openness in communication and radical transparency in our working environment. The best ideas always speak the loudest, regardless of one’s position or standing within the company.

Our company values are founded upon the tenets of accountability, responsibility, transparency and integrity. We encourage our team to think and dream like a business owner. Empowering individuals on their journey of personal growth ensure that their experience with us is constantly challenging yet reachable and achievable by guidance from the leaders.

We are looking out for driven, disciplined and passionate individuals – willing to (consistently) go the extra mile for the company (and themselves, of course).

Join us in making our dream your reality, in the ever-growing industry, especially with the current time where we are just scratching the surface.

The Operations Team:

We are the pillar of our team, the ones flying from the office to the ground at the drop of a hat, those who ensure the harmony of resources through discipline and livening the company’s core values.

As an Operations Executive, you will be responsible for:

• Recruitment, training and overall operations performance
• Improvement of current processes and standard operating procedures using data analytics
• Collaboration across different departments to handle any logistical or administrative needs
• Stocktaking in collaboration with the Operations team
• Scheduling of work for the operations team to ensure complete coverage of schedule
• Ensuring data-capturing for all jobs done for admin/accounts recording
• Liaison with all stakeholders, from employees to customers

Logistics (Planning):

• Analysing and collecting data to create deployment and schedule plans for our transport team
• Identifying, measuring and tracking of deployment and transport movement
• Collaboration with Operations team for day to day activities
• Formulating, tracking and altering KPI if necessary

Requirements:

• At least Nitec in Business and Logistics Management or equivalent (Fresh graduates are welcome)
• Up for a challenge to help drive change in the company
• Good communication skills, proactive, self driven, resourceful, and enjoy hands-on work
• Not shy to share brilliant ideas and voice them out
• You are proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook etc.)
• You have good verbal and written communication skills.

Salary Range:

Up to $3,500 (subject to experience and qualification)

Job Responsibility:

This role is primarily responsible to execute the day-to-day operation of the Seacabbie operations, under the supervision of the Operation Manager. This is a shift-based role, and involves interaction with the fleet, customers, vendors, and internal stakeholders.

This is a client facing role and is critical in maintaining an effective interface with our clients and serve as link between the client and boat operations.

Additionally, the role is also expected to promote our services to encourage the clients to provide bookings on our platform.

Job Accountability:

Boat Orders

• Monitor/make the bookings for the boat trips based on the client’s requirement as received on our booking platform. Ensure all customer’s orders / enquiries timely and accurately
• Co-ordinate the outsourcing of trips with the approved outsourcing boat vendors
• Handle and understand any client related issues with care and seek immediate guidance from supervisor / manager on duty as required.

Parcels/Off-land Items

• Receive and ensure safe storage of Off land items/parcels received from clients at the terminal (MSP/WCP)
• Follow-up with clients for collection of off- land items as required
• Ensure safe & timely dispatch of parcels to the vessels as per client bookings/instructions

Crew Operations

• Monitor the boat crew duty roster for attendance by ensuring clock-in/clock-out. When required, to coordinate the sourcing of replacement crew as per instruction of operation manager.

Operations

• Monitor the bunker requests and record remaining quantity (ROB) in liaison with boat crew by following the procedure if the boat needs to bunker
• Liaise with multiple parties including customers, agents, service providers boat crew, internal stakeholders to ensure timely and effective completion of orders
• Maintain event data, records, and all related information promptly & accurately in system
• Communicate discrepancies / issues to team supervisor / manager when necessary
• Governs proper handing over and taking over of duties during change of shifts

Self-Development

• Understudy the role of Operations manager and assist in tasks related to operation of fleet when time permits. This role is the first step towards developing the skills required for fleet operations

Miscellaneous

• Any other ad-hoc work instructions / administration duties from supervisor / manager

Educational/Skills Qualification:

Education/Experience

• Minimum Diploma in any discipline; Maritime transportation related qualification is advantageous
• 1-2 years of experience in a logistics coordinator/customer service or similar roles is advantageous
• Fresh graduates are welcome to apply

Interpersonal Skills

• Able to work under pressure in a fast changing and demanding environment
• Self-disciplined, Proactive, responsible and independent and keen attention to details
• A good team player with good interpersonal and communication skills
• Mid-level Proficiency in spoken & written English to enable telephone & face to face conversations and be able to record information related to operations. Spoken Malay language skills are advantageous

Digital Skills

• Comfortably use mobile apps (WhatsApp, messaging platforms, company specific apps)
• Comfortably be able to use computer based applications ( MS office and related tools, company specific software)

*Relevant training will be provided on company specific software’s and apps

Shift Requirements

• 12-hour shifts
• 24x7 operations (including PH, weekends)

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines