Purpose of Job:
· To design. implement, monitor and evaluate programs pertaining to the Wellness Community.
· Donor, partner and volunteer engagement and management.
Key Responsibility areas:
Programmes Scope
· Design, implement, monitor and evaluate programs.
· To deliver programs, activities and support assistance initiatives for participants who attend Shan You Wellness Community activities.
· To organize lifestyle activities that enhance psycho-social and mental health.
· To organize programmes on professional training.
· To increase knowledge and skills to improve the self-management of elderly. Improve the quality of life of the elderly by focusing on mental and physical health and help the elderly to have greater control over their daily functioning.
· Review and lead assistance schemes like the food rations, community meals distribution and befriending schemes.
· Keep proper records and provide timely records and updates to management.
· Provide updates on stock inventory and track distribution of supplies, proper record of stock inventory and track distribution of supplies.
Fundraising Scope
· To conceptualise, develop, implement, monitor and evaluate fundraising initiatives and strategies
· Manage and execute fundraising projects with budget and schedule
· Build and strengthen collaborative relationships with donors, partners and volunteers.
· Implement cloud-based Donor Management solutions to improve operational efficiency and IT security of organization’s donor management database.
· Raise funds by sourcing for sponsorships and donations from individuals and corporate
· Write proposals and appeal letters that could attract donors, including application for funding grants
· Prepare and give presentations to potential individual and corporate stakeholders
· Maintain and grow database of sponsors and donors to advance digital donations
· Develop and coordinate web-based fundraising and merchandise sales
· Ensure compliance with corporate governance, Charities Regulation and regulatory requirements of the agency and Singapore law
· Network with stakeholders, community partners, social and welfare service agencies
· Conduct outreach talks to the public and corporates
· Plan and organise outreach activities, project and events
· Raise funds by sourcing for sponsorships and donations from individuals and corporate
· Assist in funding application by providing statistics and costing budget
Volunteer Scope
· Conceptualise and implement volunteer programmes/events within budget, funding mechanism and timeliness.
· Build and strengthen collaborative relationships with donors, partners and volunteers.
· Implement cloud-based Volunteer Management solutions to improve operational efficiency and IT security of organization’s volunteer management database.
· Match volunteers to organisation needs and volunteer interests.
· Develop effective strategies to recruit new volunteers, conduct screening, interview and orientation.
· Identify suitable and effective training platforms for volunteers and train staff on volunteer management.
· Plan and organise formal and informal engagement programmes for volunteers including annual volunteer appreciation event.
· Manage volunteer registration, resource allocation, duty roster and track participation.
· Supervise volunteers and manage their service quality.
· Raise the awareness of organisation volunteer programmes.
· Develop and maintain volunteer programme materials, such as application forms, policies and procedures, orientation handbook, etc.
· Manage volunteer communication collaterals, such as emails, EDM, event invitation, newsletter, etc.
Assist in Reception/Front Desk operations.
Perform any other duties as assigned.
Requirements:
· Minimum 1-3 years of relevant work experience in programme management. Minimum 1-2 years in social service agencies/IPC charities is preferred.
· Minimum Diploma in related fields. Bachelor’s Degree Preferred.
Other Requirements:
· Good oral and written communication skills.
· Possess problem-solving, critical thinking and decision-making skills.
· Passionate in working with stakeholders and good interpersonal skills.
· Committed to contribute to the social cause
· Willing to learn and be guided.
· Good stakeholder and programme management skills.
· Able to work effectively independently and as part of a team.
· Effective time management
